Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for achieving mobile access to email, scheduling, web-based programs, and other vital business data. Progent offers Stockton, California companies support from BlackBerry-certified consultants who can assist organizations to maintain their BlackBerry deployments or migrate efficiently to a more popular smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, effective integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry environments affordably and efficiently, dispensing with the necessity for an internal BlackBerry solutions expert and lowering the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your company, customize wireless software, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes in order that it can be restored quickly and thoroughly.
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Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
BlackBerry BES Server Consulting Support
The BlackBerry BES Server offers businesses a single and safe mechanism for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to access Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry handsets have effortless access to Exchange messages and to instant messaging-capable software through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to design, deploy, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support services span areas from troubleshooting synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can in addition assist your business to resolve a broad range of problems concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide remote technical assistance for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support expenses low and, by dealing with issues quickly, improves the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry device users, activating passwords, configuring over-the-air program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry-certified engineers can also assist you to use management software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and using WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to select and install sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and support storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy access control lists, control Exchange data flow, generate, update, and apply wireless LAN and VPN configuration sets, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and network requirements assessment, system architecture, installation planning and execution, performance tuning, configuration of a high-availability architecture, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions about alternatives for software editions, processors and storage, network topology, and application configuration.
To optimize network security, Progent's BlackBerry consultant can help you to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to perform company-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry environment.
Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Specialist
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.