Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular solutions for maintaining mobile access to messaging, scheduling, web programs, and other critical business information. Progent can provide Stockton, California companies the expertise of BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or migrate efficiently to a current smartphone platform.
As the sophistication of small company IT technology has expanded, and as the need for world-class protection, reliability, and recoverability has become the norm for organizations of any size, successful integration and support of BlackBerry solutions has grown increasingly difficult. To handle issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry solutions economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, coupled with Progent's efficient online service delivery model, gives small businesses an economical alternative for integrating RIM BlackBerry products seamlessly into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can track and control BlackBerry smartphones across your company, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and thoroughly.
Integration Services for BlackBerry Enterprise Server
RIM's advanced platform for administering big collections of BlackBerry devices is the BlackBerry BES Server. This powerful software enables Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during wireless transit to ensure maximum data protection. BES Server also streamlines a broad selection of vital administrative tasks that span from smartphone setup and upgrades to mobile security and high availability.
Progent's BlackBerry-certified consultants can help you use BlackBerry BES Server to perform routine jobs like:
- Deploy and manage applications
- Schedule device, program, and policy updates
- Upgrade BlackBerry smartphone firmware remotely
- Manage user settings with BES Server's vast library of IT policies
Progent's BlackBerry-certified engineers can also assist you to use BES Server to implement key procedures not available with the less advanced BES Server Express. These tasks include:
- Install and support BlackBerry's high-availability architecture based on VMware
- Install BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and report on the integrity of your BlackBerry solution
Expert BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified BlackBerry engineers are available by phone to deliver prompt technical help to businesses in the Stockton area or anywhere in the state of California. Progent's seasoned online consulting experts have helped businesses solve network issues and reduce IT service costs in each state in the country and established a substantial base of loyal customers. (Refer to Progent's customer testimonials.)
Progent offers online assistance for a broad selection of technologies associated with RIM BlackBerry products including synchronization, configuration with Exchange, managing BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, editing user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can also assist you to resolve a broad array of problems associated with synchronization, handset detection, email consistency, web access, wireless connections, IM, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide remote technical assistance for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs low and, by handling issues quickly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and document a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs analysis, solution architecture, deployment strategy and implementation, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional goals and to create a mobile wireless environment that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which administration model and equipment match your requirements, and analyze your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software editions, processors and mass storage, network design, and application configuration.
To maximize system security, Progent's BlackBerry consultant can assist you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.