Immediate Remote Help for Stockton California Information Networks
Fast Remote Technical Support for Stockton SystemsFor businesses located in Stockton California, Progent provides online technical support for networks based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided online troubleshooting to businesses in all 50 states in the United States. (See recommendations from Progent's clients.) In addition, Progent offers the consultation services of Cisco CCIE network specialists to handle complex networking issues, plus the assistance of CISA and CISSP-accredited cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's online support experts offer excellent value due to the fact that they have the practical background and have access to the sophisticated tools necessary to solve most information system problems rapidly. Efficient support lowers direct costs because service calls use up fewer chargeable consulting minutes. Remote help also eliminates the cost of dispatching a consultant to your site. Your organization saves additionally in incidental expenses by minimizing or avoiding network downtime and related costs due to business discontinuity, upset clients, idle workers, and de-focused management. Progent's advanced online consulting know-how is especially helpful for businesses that are dependent on public clouds for vital network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite tech support may not be an option.

Progent's billing policy for online help is designed to leverage your IT service dollar. Progent bills on a per-minute basis for phone assistance, so you are charged only for the support that you receive. In contrast to many remote service companies, Progent requires no initialization fee or minimum fees. Progent's one-minute billing unit and clean policy for pricing prevent situations where fast fixes somehow turn into major bills. Progent's skill at solving problems quickly means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over time, Progent has mastered a set of customized technologies and field-proven processes which permit the highest degree of effectiveness for remote consulting and troubleshooting for computer networks of any size. Progent offers secure VPN support for gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN connectivity permits the engineers of Progent's remote service group to communicate with your network remotely without compromising network security.

Progent's powerful service database application stores detailed documentation for all service that Progent's customers have been provided. Progent's team service personnel have the benefit of the details of support rendered to every customer by every consultant. This database of anomalies and resolutions is structured as a readily accessible support database that allows Progent's remote support experts to share their experiences with the whole team to ensure that the quality of Progent's technical support improves over time. Progent's high-level accreditations and working relationships with important technology companies such as Cisco and Microsoft open up additional massive support knowledge bases and allow priority access to manufacturers' in-house engineering staff so Progent's remote consulting specialists are able to determine the best solutions promptly.

Remote services offered by Progent to clients in Stockton California include:

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price services designed to allow small and mid-size organizations to utilize the same advanced technology used by some of the world's top enterprises. The ProSight portfolio of outsourced network management services covers all key aspects of modern networking including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily escape traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to manage the complete threat progression including protection, infiltration detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering through leading-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist you to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, apps and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to deliver web-based management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your Progent consultant so that any potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective assessment of the health of their network. Based on some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI like a cleaner Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to help evaluate your organization's ability either to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy a cost-effective AV and backup/recovery system that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Available from Progent
Progent offers the services of world-class online consulting professionals for contract information technology projects. Progent's rates for longer-term development or consulting projects are determined according to the qualifications of the engineers assigned. Progent's background in these important areas of computer technology enables customers to complete major projects economically and on schedule. Progent's special online engineering services include:

  • Call Center Expertise
    Progent's Help Desk programs for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Call Center services, shared Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most issues.

    Progent's Help Desk Call Center consulting expertise can aid you in creating an efficient new Help Desk Call Center or enhancing your established organization, identifying or modifying Call Center software to meet the special demands of your corporation, or adding temporary phone support staff to reinforce your internal Help Desk group during high-demand situations like software migrations, mass upgrades, or installing new applications.

    Progent's Help Desk staff of experienced information technology experts provides your clients in Stockton California instant assistance from a large technical support group with years of background providing telephone-based help and online diagnostics for computer environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Help Desk recognition as a major enabler of business performance, and Progent's target is to resolve rather than merely annotate network issues.

  • Applications Services: Training, Custom Development, and Problem Solving
    Progent's Applications Consulting Group offers remote advanced engineering expertise and education in specific business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can deliver expertise, programming, and training for familiar Microsoft business applications including Microsoft CRM, Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information concerning Progent's consulting, custom development, and training offerings, visit Progent's Applications Experts Team.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; cohesive management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Services
    Progent can deliver businesses in Stockton California remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager support. Progent can tune Operations Manager for your environment so your computer support is proactive rather than reactive. By spotting emerging trouble spots before they result in crashes, system monitoring can ward off stressful and costly service crises. Progent can also use network monitoring utilities such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or environments powered by a variety of platforms.
How Your Stockton Business Can Contact Progent's Online Service Experts
To get in touch with Progent about urgent online support with Microsoft, macOS and OS X, or Linux environments, visit Progent's Urgent Remote Help, phone 1-800-993-9400, or see Contact Progent. For companies and new ventures in Stockton California, Progent's online computer support engineers can deliver effective and cost-effective IT support the instant your business requires it. More than 15 years of delivering remote repair services has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to acquire high-end troubleshooting capability and to refine online connectivity technology to repair IT problems rapidly while eliminating the cost and lost productivity associated with on-premises support visits.

Even if your Stockton business relies on a regular independent consultant or maintains a full time organization that can handle common network problems, Progentís Microsoft and Cisco certified engineers can still provide a convenient and seamless virtual expansion of your local resources for situations when your regular IT support personnel either don't have the bandwidth or the experience to handle unexpected network emergencies or especially complicated integration projects.

Benefits of Progent's Network Help for Companies in Stockton California
Progent's remote network troubleshooting services enable your Stockton organization to enjoy the advantages of timely, enterprise-class IT support without the expense of maintaining an in-house IT staff. Your information system will acquire greater strategic value by becoming increasingly available, productive, and protected. Advantages to your business include:

  • Convenient virtual extension of your on-site support resources
    With most organizations in Stockton California, local computer support providers, whether represented by freelance consultants or an in-house IT staff, can solve typical network issues. However, serious problems may spring up when local resources are too busy or absent, and some problems may stem from technology that is unfamiliar to your onsite support technicians. In these instances, Progent's online service professionals provide a convenient, fast, and budget-friendly solution to supplement your regular resources and to pass on useful knowledge to improve your ability to deal with downstream problems in-house.

  • Reduced Reliance on Individual Service Providers
    For IT maintenance, smaller organizations often depend on independent freelance consultants. Although freelance consultants have less overhead than big support organizations and can afford to charge lower rates, they are often stretched too thin, making it hard to respond rapidly to crisis situations. If a freelance service provider is busy with another client, sick, on vacation, or in class, the absence of fallback personnel may require your company to go without help during an IT crisis. As your business expands, network downtime and trouble with critical software are more costly. The budget you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent provides a reliable source of reserve service expertise to make sure your network stays available.

  • Create a Solid Basis for Seamless Growth
    Businesses typically begin with an IT architecture implemented on a modest budget. Without a robust infrastructure, slap-dash repairs often get piled onto a shaky foundation. As a company grows, reliability and expandability problems can hinder the success of the business. These poorly designed environments need careful analysis, smart long-term planning, and wide IT knowledge to upgrade to a network architecture that can deliver the stable foundation to handle critical business requirements and facilitate downstream growth.

  • Interact with Solution Providers Rather Than Technology Resellers
    Smaller companies need advice and technical education to navigate through an increasingly complex maze of product options capable of promoting business success and improving efficiency. These companies hardly need a computer engineer who is attempting to resell a specific vendor's technology. IT support and product sales can lead to a situation where the proposed solution is designed around a profitable product instead of the genuine needs of a client. Progent eliminates these dilemmas by selling just services rather than products. This enables Progent to match IT expertise with the best needs of customers.

How Is Progent Unique from Other Support Organizations?
Progent is a Microsoft Partner support firm and Progent's staff size, depth of technical background, fine tuned remote support tools, and familiarity with corporate IT enable offices to avoid the limitations associated with exclusive reliance on smaller service firms, independent freelance consultants, or limited internal IT help.

Progent stands out by offering:

How Does My Business Start Receiving Online Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Online Support.



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    Employment Opportunities Senior Network Engineer

    Progent is looking for a variety of on-staff employees such as motivated Microsoft Certified Systems Engineers; system experts with Cisco CCDP or CCIE certification; and specialists in advanced system design with experience in mobile connectivity, wireless integration, non-stop environments, disaster recovery solutions, data protection, and VMware technology. We are also looking for workstation support experts, remote service specialists, and CISSP or CISM accredited security professionals. We are also hiring veteran managers who can operate efficiently in our high-growth, virtual office environment. Progent contracts freelance consultants who have in-depth expertise and field experience in crucial information technology areas outside Progent's main service concentration. Our Experts Group includes contractors who offer advice and development support for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; possess in-depth expertise with popular operating systems such as Linux, Macintosh, or Sun, or can provide expert skills in areas like telecommunications, web site design, Electronic Data Interchange, eCommerce, or database management. Freelance contractors premier by us coordinate with our in-house consultants to provide end-to-end solutions for small business networks.

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    Widows Server 2012 R2 Hyper-V advances the power of virtualization in key areas including secure multitenancy, agile network infrastructure, cloud readiness, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can assist your company to take advantage of Hyper-V to deploy and manage virtual servers to cut IT expenses and improve availability.

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    Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of cutting-edge enterprise-class programs that can provide your company a critical competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET platform.

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    Progent's Solaris family consulting experts offer small businesses and developers support for managing and supporting Sun Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft interoperability by integrating Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    For large organizations, Progent can supplement internal IT groups by providing world-class background in supporting critical Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global businesses with branch offices, Progent can act as a seamless local supplement of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and top-level support for multi-site office environments based on Enterprise Windows. Progent can offer field consultants and specialists to assist with a campus relocation or office move, or a network architect to help with building or using an Internet Data Center or co-location site.

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    Progent's Microsoft-certified professionals provide computer help and network consulting expertise for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, configuration, administration, and troubleshooting expertise for Exchange 2003 Server include planning, deployment, documentation, local and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.

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    Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete IT outsourcing solution that improves network dependability and protection, reduces management hassle, and cuts costs. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers supported within a secure and fault tolerant data center on a high-performance, high-availability virtual server set up and maintained by Progent's network service professionals.

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    Progent's certified database consultants can provide businesses of any size remote support for popular RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include installation and integration, database design and coding, management support, replication solutions, storage management, tuning, migration, security and compliance, backup and recovery systems, problem solving, and webinar training.

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    Progent can provide affordable remote access to an Oracle MySQL DBA or application developer and can assist businesses of any size to configure and maintain MySQL in a dependable network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill helping businesses migrate applications from an Oracle environment to MySQL.

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    Progent's CISM-certified security staff can show you how to protect your Mac environment through expert services such as running security audits, clean up after virus and worm penetrations, setting up firewalls, implementing safe remote and mobile connectivity, installing monitoring software for defense against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the particular goals of your business information system.

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