In addition to offering fast access to guidance from top-tier network consultants and subject matter experts to help San Diego UCSD, California companies with specific technical problems or strategic initiatives, Progent offers short-term staffing to deliver more generalized services like desktop support, IT management, and Help Desk call center services. Temporary staffing can help businesses to deal with expected or surprise peaks in demand for network services, which may result from scenarios like mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary staffing can also fill voids caused by the loss of full-time staff members due to vacations, health issues, resignation, etc.
Advantages of Progent's Temporary IT Staffing Services
Progent's short-term staff augmentation services offer organizations the ability to react to surges in demand for IT services without dealing with the costs and delays associated with vetting and recruiting professional IT help and without the risk of increasing your permanent head count.
Key features of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Rapid availability of proven IT professionals
- Easy engagement, cessation, and re-engagement of services
- Seamless extension of your full-time network support staff
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled promptly
- Strong relationship with a top-level, full-spectrum source for IT expertise
Progent's shared Help Desk program is a proven flexible staff augmentation option that allows IT groups to share the work of Call Center support seamlessly between their in-house network personnel and Progent's nationwide pool of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk service is a collaborative service alternative based on by the leading shared PSA platform for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises network services for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Practice Areas for San Diego UCSD, California Businesses
Progent's seasoned roster of certified consultants can provide San Diego UCSD, California organizations a wide range of remote technical guidance and debugging services. Practice areas offered under Progent's reseller program for IT service firms include:
Contact Progent for Short-Term IT Staffing for San Diego UCSD, California Businesses
To find out more details about Progent's temporary staff augmentation services for San Diego UCSD, California businesses, call 800-993-9400 or visit Contact Progent.