Besides offering fast access to guidance from top-tier IT professionals and subject matter experts (SBEs) to assist San Diego UCSD, California organizations to resolve discrete technical issues or strategic initiatives, Progent offers temporary supplemental staffing to deliver more broadly defined assistance such as desktop support, network management, and Call Center response. Temporary staffing can help businesses to deal with planned or unexpected increases in demand for network personnel, which may be caused by situations such as company mergers, site relocation, technology migration, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also cover voids left by the absence of in-house IT personnel because of scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary Staff Augmentation Program
Progent's temporary supplemental staffing services offer organizations the flexibility to react to increases in requirements for IT personnel without being saddled with the expense and hassle associated with reviewing and recruiting professional technical personnel and without the risk of increasing your permanent staff size.
Key aspects of Progent's temporary supplemental staffing services include:
Progent's Shared Help Desk Program
- Rapid availability of seasoned IT pros
- Easy initiation, termination, and resumption of services
- Seamless extension of your full-time IT team
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
- Close relationship with a world-class, full-spectrum resource for network expertise
Progent's co-managed Help Desk service is a specialized on-going staff expansion option that allows IT organizations to share the responsibilities of Call Center support seamlessly between their in-house IT staff and Progent's nationwide team of technical support experts. Working as a transparent extension of your in-house Help Desk, Progent's shared Help Desk program is a joint support alternative based on by the industry's leading group PSA platform for streamlining, service requests, ticketing, assigning ownership, tracking progress, and producing management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT expertise for organizations throughout the United States. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP, CISA, and CRISC. Learn more about Progent's industry certifications.
Progent's Areas of Expertise for San Diego UCSD, California Businesses
Progent's seasoned team of certified consultants can provide San Diego UCSD, California companies a broad range of remote technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service providers include:
Contact Progent for Temporary IT Staffing for San Diego UCSD, California Companies
To find out more details about Progent's temporary supplemental staffing services for San Diego UCSD, California companies, call 800-993-9400 or visit Contact Progent.