Support Options for IT Service Businesses
Custom-Branded Call Center, Ticketing, and Consulting Expertise
Additional Topics of Interest
Microsoft Small Business Server Technology Professional
Top Microsoft Small Business Server Consultants
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the basis for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with real-world experience designing and integrating seamless, comprehensive business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than a decade of experience supporting business networks powered by Microsoft products. This background ensures you success in installing, managing, and maintaining network environments that incorporate the Microsoft Small Business Server package of servers and productivity software.
24/7/365 Home Based Computer Consultants Part Time Job
Virtual Office Certified Part Time Jobs
Progent believes that a carefully architected and implemented information system is a crucial factor for enabling a firm's success, and we apply this philosophy in our own network infrastructure. Progent has built a fault-tolerant virtual office network that allows Progent's in-house consultants and authorized contractors to offer rapid and effective support, collaborate easily on sophisticated jobs, and experience career and private growth from acting as a member of a dynamic company ethos of self motivation and freedom.
Professional Ryuk ransomware protection and cleanup
On-site Support Ransomware Security Monitoring
Progent's ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior machine learning tools from SentinelOne to guard endpoints as well as servers and VMs against recognized as well as novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Duo Two-factor Authentication (2FA) Consultant
Two-factor Authentication (2FA) Support and Integration
Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with iOS, Google Android, and other personal devices.
Specialist ProSight DPS ECHO Backup and Recovery Services
Offsite BDR Services Professional
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost and fully managed service for cloud backup/disaster recovery. ProSight DPS automates your backup activities and enables fast recovery of vital files, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information.
SCCM On-site Support
SCCM Patch Management Technical Consultant
System Center Configuration Manager automates software provisioning and updating, centralizes security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs health monitoring, allows safe end-user self service, and offers a single control mechanism for administering mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Top Rated Exchange 2003 Server Upgrade Technical Consultant
Outsourcing Microsoft Exchange Upgrade
Progent's Microsoft Certified engineers can provide expert support for major implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server 2007 rollouts or updates and can supply local personnel to help enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's engineers.
Exchange 2010 Migration Consultant Services
Exchange Migration Professionals
Progent's Microsoft-certified network engineers can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can assist you to design and implement a smooth migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, lowering the expense of equipment and service, simplifying management, and integrating your key communications platforms.
Support Exchange 2019 Disaster Recovery
Largest Exchange 2019 Configuration Troubleshooting
Progent can help your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Cybersecurity Vulnerability Assessment Consultancy
Information Risk Evaluation Consulting Services
Progent has created several security packages intended to provide larger institutions an objective and comprehensive network security evaluation from a group of certified security engineers. All Progent's security evaluation bundles feature a suite of procedures including automated scans from within and from beyond your network firewall, professional analysis of captured data by certified security consultants, creation of a report explaining the results, plus a live concise executive summary and an extensive interactive outbrief for in-house IT managers.
IT Consulting Companies Nationwide Support
Rhode Island Computer Network Support
If your organization does not need emergency remote help but you think you will require technical services with your information system soon, you can conserve time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, call 800-993-9400 or send email to information@progent.com.
Nagios Support Outsourcing
Nagios for Linux Consultant Services
Nagios and MRTG are useful, license-free monitoring tools that operate with Linux and can be deployed to analyze UNIX environments, Windows systems, or multi-platform networks where the Linux OS and MS Windows run side by side. Nagios lets system managers to track system services including SMTP, HTTP, FTP, and PING. MRTG lets you track the bandwidth through SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration consultants can assist you to use both these utilities to tune and repair your computer network.
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Conti ransomware recovery Services
Services WannaCry ransomware recovery
Progent's proven ransomware recovery experts can help you to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
24/7/365 Windows 2003 Setup and Support
24-7 Microsoft Windows 2003 On-site Technical Support
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of support in Microsoft integration, assures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, deploying, administering and supporting sophisticated information technology applications based on Microsoft Windows Server 2003, and can streamline your migration from Windows 2000 or Windows NT.
24/7 Computer Engineer Fault Tolerant Internet Data Center
Fault Tolerant Colo Engineer
Progent's Data Center consultants can show you how to find high availability data centers that meet the specific needs of your company. Fault tolerant off-site data centers are particularly attractive to small companies due to of their affordability and convenience compared to taking a do-it-yourself strategy. Attempting to design an on-site data center that offers even a minimum degree of fault tolerance is too costly for the majority of small organizations. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.
Consultant Services Web Application Security Testing
Web Application Security Assessment Consulting
Progent offers several network security service bundles designed to provide larger corporations an independent and thorough network security evaluation from a group of premier security consultants. All Progent's security assessment packages incorporate a collection of procedures including automated scans from inside and from outside your company security perimeter, professional analysis of captured data by accredited security engineers, creation of a report explaining the findings, plus an interactive high-level executive outbrief and an in-depth interactive outbrief for in-house network engineers.
Emergency Network Security Auditing Horizon3.ai NodeZero PEN Testing
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Security Team
Progent's certified cybersecurity consultants can perform NodeZero-based PEN tests to make sure your security monitoring and protection systems and policies are properly configured and effective.
Monitoring and Reporting Online Support Services
System Center Operations Manager Online Support
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
24/7 IT Consultant Two-factor Authentication
ProSight Duo MFA Remote Consulting
Progent's Duo services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices.
ransomware protection Professional
ransomware cleanup and recovery Technology Professional
Progent's ransomware experts can help you to evaluate your ransomware defenses, monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Nagios for Linux Specialists
Linux Network Monitoring Support Outsourcing
Network monitoring commonly involves tracking a system's resource usage to help identify throughput bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to monitor multi-OS networks where Linux and Windows coexist. Progent's system integration engineers can show you how to use both these programs to optimize and repair your network. Progent's Linux consulting services provide small businesses and programmers help with managing and supporting UNIX and Linux systems that coexist with Microsoft-based products.
Top Ranked Remote Consulting Office SharePoint Server 2010
SharePoint Technical Consultant
Progent's Microsoft-certified consultants can provide organizations of all sizes consulting, troubleshooting, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server provides a central location for your workers or clients to connect to, organize, share and manipulate relevant information, files, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the data they've created in a way that makes data convenient to locate, download and apply. Progent's SharePoint consultants can assist your organization to support your current SharePoint environment or migrate to the current version of SharePoint.
Consultant Services Azure and SharePoint integration
Microsoft, Cisco and Security Certified Experts Developer Firms Microsoft Azure cloud integration
Progent can help you with any stage of Azure cloud integration including requirements analysis, readiness assessment, solution architecture, pilot testing, implementation, automated management, performance tuning, license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist you to set up and debug firewalls and VPN tunnels so that your users can safely connect to Azure-based services, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure-based resources.
Outsourcing VirtualPC for Mac
Windows Applications on Apple Mac IT Consulting
For companies with a mix of Apple Mac and Windows computers, there exist two popular solutions for running Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a remote Microsoft Windows-based computer to run Microsoft Windows programs and share network resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you are able to run Windows software locally. Progent's macOS and Mac OS X technology support experts can help your business to manage these products for using Microsoft Windows software on your Apple Macs and can also help your organization to assess and configure other products for Microsoft Windows platform emulation.
Microsoft Solutions Framework Project Methodology Computer Outsourcing
IT Consulting Companies Access to External Support Databases
Progent's team of Microsoft and Cisco Premier experts average more than a decade of real-world professional background, in the trenches of network service, executing a wide range of technical projects for a large array of customers. Every Progent consultant shares a proven collection of individual best practices that are incorporated into company-wide leading practices training that Progent teaches its consulting team. This ensures that you get not just expert IT skills, but also a consultant with field-tested methods for using technical knowledge to repair real-world IT problems efficiently.
Windows Server 2025 High Availability IT Consultants
Emergency Windows Server 2025 Storage Spaces Direct Onsite Technical Support
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Microsoft 365 Exchange Online Integration Computer Consultants
Microsoft 365 Excel Integration Online Help
Microsoft 365, formerly branded Office 365, is Microsoft's extensive family of productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud services are available in a variety of product bundles targeted at markets ranging from students and home offices to global enterprises. Progent offers fast and easy remote access to specialists with expertise in Microsoft, macOS, iOS, and Android platforms. Progent can assist your business to evaluate the wealth of subscription options available with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor environments that incorporate Windows, macOS, and Linux software. Progent can also help your business to create and maintain hybrid solutions that transparently combine local and cloud resources.
24x7 SQL Server 2017 and Excel Online Help
SQL Server 2017 Management Studio Computer Consultants
Progent's Microsoft-certified SQL Server 2017 consultants can help you to plan and implement an efficient upgrade from your current SQL Server databases and applications to SQL Server 2017.
Top Specialist Microsoft SQL 2008 Server
SQL 2008 Reporting Services Consulting
Microsoft SQL Server 2008 delivers powerful, standardized tools to IT professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using enterprise information and database programs in environments ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on experience and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
24 Hour Internal Network Security Scan Consultant
External Security Inventory Engineer
Progent has put together two ultra-affordable service packages designed to enable small businesses to receive a professional network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, an engineer administers an extensive test of your network from outside your company firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer runs a network scan from an authorized machine inside your firewall to assess the risk to internal threats. Both security inventory services are configured and executed from a protected remote site.
Microsoft Certified Partner Power View Developer Firms
Microsoft Report Designer Development Firm
Progent offers remote and onsite consulting to assist your organization with any facet of BI reporting ranging from troubleshooting or enhancing applications to designing and implementing an advanced business intelligence environment. Progent's management reporting experts can help your company to support your existing reporting system, help you to migrate reports and databases from a discontinued reporting product to a current solution, and provide as-needed remote mentoring to meet your individual needs. Progent's management reporting professionals offer expertise in all popular BI reporting and visualization platforms including the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot and Power View, and Report Designer.
Meraki 802.11ac AP Migration Online Help
Meraki Access Point Management Technology Consulting
Progent's Cisco Meraki wireless AP experts provide online and on-premises support to help businesses of any size to design, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive ecosystem that provides the same connectivity, performance, security, ease of management and uptime for wired and wireless clients regardless of their location or device.
Information Technology Consulting Aironet Wave 2 Wi-Fi Access Point
Aironet 2600 Access Point Network Consultants
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises configuration and debugging services to assist your organization to design, configure, update, tune, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique workplace design, construction, and anticipated network traffic.
Help and Support Branch Office
Branch Location IT Consulting
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to develop a unique ability for supporting branch offices that require network help with the responsiveness associated with with small firms but which includes professional client interaction, thorough documentation, and adherence to enterprise IT protocols. If your corporation has a branch office situated anywhere in California or any area covered by Progent's engineers, Progent can provide a broad range of in-person and on-line IT consulting services and system architecture expertise.
Postini Reseller
Anti-Spam Design and Installation
Email Guard from Postini provides continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard antispam and virus defense service offering. Progent's expert email security consultants can show you how to develop an email defense plan that includes antispam and virus protection services and policies.
Supplemental Help Desk Integration Services
Service Desk Sharing Consulting
Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are intended especially for small businesses who require fast access to a Help Desk Service Center with professional telephone support and full escalation capability but who have to operate within a restricted information technology budget. Key features of Progent's Help Desk Outsourcing Services are Helpdesk Support, Secure Remote Access Support, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Selection and Integration.
Windows 2016 Disaster Recovery Support Outsourcing
Technical Support Services Windows Server 2016 Multi-domain clusters
Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Top Quality Firepower Services Onsite Technical Support
Consulting Cisco Firepower 4000 Series Firewalls
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help your company to manage your existing PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, integrate, optimize, manage and debug firewall environments based around ASA 5500-X firewalls with Firepower Services.
Windows Server 2019 High Availability Integration
Windows Server 2019 System Insights Network Consultant
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, speed, manageability, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.
CISM Certified Cybersecurity Management Technology Professional
Cybersecurity Firms CISM
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core capabilities and international standards of performance that IT security professionals are expected to learn. CISM provides business management the confidence that those who have qualified for their CISM credential have the experience and knowledge to deliver effective security administration and support services.
Cisco Help Desk Support Outsourcing
Online Help Desk Remote Technical Support
The Help Desk Call Center service model used by Progent gives small and midsize companies an effective option to dependence on freelance service individuals by offering broad technical knowledge shared by multiple engineering groups, optional 24x7 access to urgent help, escalation capability to appropriate engineers for handling the most intractable issues, service consistency and reliability, quick follow-up overseen by seasoned support managers, a choice of convenient mechanisms for initiating support jobs, plus a high level of progress visibility made possible by trouble ticket updates and available through a web-based portal.
Microsoft Teams firewall Consultancy
Professionals Microsoft Teams session border controller
Progent can help your business to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Offsite Workers Video Conferencing Troubleshooting
Remote Troubleshooting Remote Workforce Video Conferencing
Progent can help small and medium-size organizations to implement and debug video conferencing solutions to allow their telecommuters to interact effectively with colleagues and customers.
Ryuk ransomware cleanup Services
Professionals Egregor ransomware recovery
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Implementation Consulting Companies Microsoft Office 2000
Network Service Microsoft Windows
Progent's IT outsourcing services provide economical computer support for small companies. Whether it includes designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or developing a web-based business solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, allowing IT service budgets to increase in a more linear and controlled manner than is feasible by assembling a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system foundation for your critical business software based on Windows.
24/7 Implementation Consulting Companies Company-wide Standards for Best Practices
Best Practices Networking Consultant
Progent's team of Microsoft and Cisco Premier experts average more than a decade of hands-on professional experience, at the front lines of IT support, executing a broad variety of technical tasks for an extensive array of customers. Each Progent consultant shares a proven collection of individual best practices which are combined into shared leading practices training that Progent instills in its support staff. This guarantees that you get not just world-class technical help, but also a consultant with proven approaches for using computer knowledge to fix real-world IT problems quickly.
Small Business Wireless Access Point Technology Consulting Services
Professionals Small Business Access Points
Cisco's Small Business family of access points are Linux-based devices designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network experts can provide online or onsite configuration and troubleshooting support to help your organization to design, configure, upgrade, optimize, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture.
Windows 11 Compatibility Testing Software Consultants
Technology Professional Windows 11 Upgrade
Progent's Windows 11 experts offer an array of services to support Windows 11 such as cloud and hybrid solutions, mobile device management, at-home workforce access, security and compliance, automated provisioning, and Call Center services.
Infor SyteLine CloudSuite Production Control Consultant
Consulting Infor SyteLine CloudSuite Customization
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than 25 years of background helping manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that spans from occasional advice to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Windows Training
24x7 Microsoft Certified Server Skills Transfer
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on offering hard-to-find skills where Progent has few competitors. Medium-size companies who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, secure, and efficient.
Microsoft Windows 10 SCCM Professional
IT Services Windows 10 Security
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile device management and synchronization, teleworker access, data and identity security, streamlined provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support personnel and end users, and ongoing technical help.
Emergency CISA Certified Cybersecurity Contractors
CISA Certified Auditor Security Audits
The Certified Information Systems Auditor accreditation is a recognized achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an extensive test given by the ISACA professional association. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to assist businesses in the areas of IS audit process, IT administration, systems and architecture lifecycle, IT support, safeguarding of data assets, and business continuity planning.
Nagios Professional
24x7x365 MRTG for Linux Consultancy
Network monitoring typically consists of tracking a system's resource usage in order to identify throughput bottlenecks or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that work under Linux or UNIX and can be used to observe mixed-platform environments where UNIX and Windows coexist. Progent's network support engineers can show you how to take advantage of both these programs to tune and troubleshoot your network. Progent's UNIX support services offer small companies and programmers assistance with managing and supporting UNIX and Linux networks that work with Windows-based products.
Consulting Microsoft LCS Server Instant Messaging
Microsoft Live Communications Server Engineer
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering advanced protection, seamless integration with additional Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and improved operational efficiencies, enhanced individual productivity, and stronger IP protection with this easy-to-administer, highly available IM platform. Effective deployments of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-authorized consultants can provide the expertise needed to realize all the benefits of Office Communications Server across your whole organization.
PEN Testing Security Tech Services
Cybersecurity Pen Testing Firewall Network Install
Stealth penetration testing is an important part of any overall network security plan. Progent's security experts can run extensive intrusion tests without the awareness of your organization's internal network support resources. Stealth penetration checking shows whether current security defense tools such as intrusion incident alerts and event log analysis are properly set up and consistently observed. Progent can provide ongoing autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and unsound product defaults can be combined by hackers into the multi-front attacks common to modern variants of ransomware.
Extended Helpdesk Online Support
CCIE Expert Certified Technology Consulting Extended Help Desk
Progent's Microsoft certified Consultants provide three service programs to help medium-size and large organizations develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help companies analyze the various high-quality Help Desk software packages on the market and determine which packages might be excessively costly, miss key features, or align poorly with your company's business goals. Progent also offers short-term staffing for companies who need to augment their internal Help Desk team for special projects or to fill in for absent or incapacitated workers.
At Home Workforce Network Infrastructure Consultants
Offsite Employees Infrastructure Support
Progent can help small and mid-size businesses to design, implement and debug the infrastructure for teleworkers.
Antispam Consulting
Postini Information Technology Consulting
E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard addresses the protection and management of company email by offering continually updated spam and virus blocking, policy administration, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis tools plus outgoing email testing to help you troubleshoot your e-mail environment and specify and regulate company email policy.
Consulting Services Multi-factor Authentication
24 Hour Duo Zero Trust Security Integration Support
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Google Android, and other personal devices.
24x7 Consultant Prices Computer Consultation
Value Pricing Computer Consulting
Progent's pricing policy is to charge for online service and on-premises help by the minute. Consequently, you are invoiced only for received services. Progent does not demand a more expensive rate for off-hours or emergency service, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no startup fee and requires no monthly commitment for support services provided during regular business hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick fixes so you will not be forced to permit less critical problems to fester.
Programming Company .NET C#
.NET Visual Basic Development Company
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or enhance .NET applications quickly and affordably.
Security Organizations Penetration Testing
Open Now Stealth Penetration Testing Protecting
Stealth penetration checking is an important component of any overall IT system security strategy. Progent's security professionals can run thorough intrusion checks without the awareness of your company's in-house network support staff. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event history monitoring are properly configured and actively observed. Progent can implement continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest variants of ransomware.
Technology Professional Lync Server 2013 and SharePoint
Consulting Services Microsoft Lync Server 2013
Lync 2013, renamed Skype for Business, enables businesses of any size to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP and PSTN calling across a broad assortment of stationary PCs and handheld devices. Progent's certified Lync Server 2013 experts and network integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your present and future plans, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
