Support for IT Service Firms
Custom-Branded Help Desk, Ticketing, and Consulting Expertise
Additional Topics of Interest
Microsoft Office XP Implementation Services
24-Hour Small Business Network Consulting Company Microsoft Windows
Progent’s IT outsourcing services provide affordable computer support for small companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building an on-line business solution, outsourcing your network technical services can contain expenses and eliminate uncertainties, allowing network support expenses to increase in a more moderate and manageable manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to build a protected and highly available network architecture for your vital business software powered by Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Meraki Air Marshal Remote Support Services
Configuration Meraki MR52 Access Point
Progent's Cisco Meraki Wi-Fi access point consultants offer remote and on-premises support to assist businesses of any size to plan, deploy, manage, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless clients irrespective of their mobility or device.
Microsoft LCS Server Instant Messaging Support Outsourcing
Live Communications Server Network Consultant
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced protection, transparent compatibility with popular Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server allows lower costs and elevated operational efficiencies, enhanced individual output, and stronger IP protection. MS Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support and mediation help for your Office Communications Server environment and can assist your organization to evaluate the advantages of upgrading to Skype for Business. Progent can also assist you to design and execute a smooth upgrade that will add business value to your IT system
PowerPivot for SharePoint Setup and Support
MCSE Expert Certified Consultant Services Power View
Progent offers the support of certified consultants as well as experienced database application developers, database administrators, project managers, Cisco-certified network architects, disaster recovery/business continuity specialists, and data security consultants to help you to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define an efficient and secure IT infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
Security Consulting Firms Small Business
Small Office IT Consultant
Progent offers organizations of all sizes world-class IT remote or onsite consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consulting experts also can provide security consulting for businesses ranging from the small office to the global enterprise.
Fault-tolerant system Consultant Services
Fault Tolerant Inter-Office Connection Computer Consulting
Progent’s fault tolerant network experts offer reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice access, high-availability Internet connection design, high-availability data center support, and other non-stop operations consulting to help your company configure a 24x7 environment for strategic applications. Progent possesses the knowledge and experience to develop affordable, non-stop networks by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet connection and intelligent system load balancing.
Power Pivot Designer
SQL Server Analysis Services Expert Development
Progent offers remote and onsite expertise to assist you with any aspect of BI reporting ranging from debugging or modernizing reports to designing and implementing an advanced BI environment. Progent's BI consultants can assist you to maintain your current BI environment, assist you to upgrade reports from a discontinued reporting platform to a current solution, and provide custom remote training to meet your individual requirements. Progent’s business reporting and analytics professionals offer expertise in all popular business analytics reporting tools including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Designer.
Dynamics GP BizTalk Adapter Consult
Microsoft Dynamics GP BizTalk Adapter Consultancy
Progent's expert solution designers and programmers can help your company to build customizations to Microsoft Dynamics GP/Great Plains that support the unique needs of your organization without losing the benefits of Windows integration. Progent can also offer expertise with a range of development technologies that can be used to build integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Firewall Setup Juniper SA6500 SSL VPN
Juniper SSL Router Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Amazon AWS instances Programming Firms
Amazon hybrid cloud integration Development
Progent offers cost-effective online consulting to help businesses of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
An index of content::
Windows Server 2008 Support Services
Windows 2012 Technology Consulting Services
The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical experience and in-depth knowledge in planning and building seamless, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s consulting support can assist you with designing, deploying, managing, and supporting Windows Server systems that increase the productivity of your computer system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
Setup and Support Microsoft Activesync
Wireless EMail Online Help
Progent’s professionals offer experience in multiple technologies related to mobile networking including system topology, wireless data synchronization, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified professionals can save your company work and money by applying their wireless expertise to show you how to choose and configure wireless networking solutions that fit the needs of your business. Progent can also tune your IT infrastructure so that mobile PDAs work better.
Excel 2016 Network Documentation
Excel Sparklines Network Support Consultant
Progent's Microsoft Office and Office 365 experts can help businesses to integrate Office desktop and Office 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive solution that offers fast return on investment and enables improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues with various releases of Office desktop and can provide customized online instruction to individuals or groups.
SCCM 2007 Asset Management Setup and Support
Immediate SCCM 2007 Hardware Inventory Outsourcing
Progent can help you to maintain System Center 2007 Configuration Manager to simplify administration, improve security, and boost worker output by ensuring that operating systems and applications are always up to date, tracking product licenses, and reporting resource usage profiles to help you make informed buying choices. Once your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Consult NetApp MetroCluster and FlexPod
NetApp MetroCluster Synchronous Replication Consultant Services
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to provide fast, zero RPO disaster recovery (DR) between datacenters located as far as 300km apart. Progent's team of seasoned IT consultants can help you to plan, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster solution by delivering guidance with tasks like assigning disk pools and shelf IDs, arranging plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and verifying your MetroCluster DR solution to prove adherence with information assurance standards and regulatory requirements.
Microsoft Access Report Contract Programming Firm
Access Report Design Firm
For custom program development, Progent can supply software design consultants to write business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions products including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft Certified Partner Technical Consultant System Center 2016 Migration
On-site Technical Support System Center 2016 Data Protection Manager
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, enhancing and fixing Microsoft SCOM environments and offer companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Certified Cybersecurity Management Consulting
Consultant CISM Security Management
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of skill that IT security managers are required to learn. CISM provides business management the assurance that those who have earned their CISM credential possess the background and knowledge to provide effective security administration and consulting consulting.
Microsoft SharePoint Server 2013 Computer Consultant
SharePoint 2013 Technical Support
Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than a decade ago, and Progent has the scope of technical know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is most sensible for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can assist in individual tasks associated with your SharePoint 2013 migration.
Juniper SSG Series Firewall Firewall Support
Cybersecurity Tech Services Juniper SSG5 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Open Now Chief Information Officer Outsourcing Professional
IT Outsourcing Services
Progent is structured to provide comprehensive remote support for all major technologies common to small company information networks and allows you to outsource an array of vital, on-demand support services such as a temporary Chief Information Officer to offer senior-level IT design and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, project management help for major projects like office relocations orOS migrations, connectivity consultants for designing high-performance and reliable infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software developers to write, enhance, or repair mission-critical applications.
Computer Consultant Job Opportunity
24/7/365 Microsoft Certified Professional Contract
Progent is seeking to find fulltime, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants who have Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISA or comparable security certification; and advanced system architecture experts with a background in mobile access, wireless networking, fault tolerance, disaster recovery, information protection, and virtual servers. Progent also is hiring professionals who can join Progent's staff of helpdesk support technicians and off-site troubleshooting experts. In addition, We are looking for talented administrators able to operate effectively in our fast-paced, virtual office environment.
Tracking Service Costs Support and Help
Cisco and Microsoft Certified Expert Support and Integration Service Reporting
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed services. Unlike some freelance consultants or local service firms who provide minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by each staff member to every customer. The discipline of detailing and archiving service records allows more efficient service and avoids a variety of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
Emergency Internet Security and Acceleration Server Support and Help
ISA 2004 Computer Consulting
Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall security, performance and manageability that your business requires.
Private Cloud Hosting for Virtual Data Centers Engineer
Urgent Private Cloud Services Professionals
Progent’s private cloud hosting service enables small and midsize businesses to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup and restoration. Smaller organizations can use Progent’s private cloud hosting service to avoid large capital costs for the purchase, maintenance, and operation of network equipment and facilities while benefiting world-class levels of system reliability and security.
24-7 Expert Microsoft Certified Windows Server 2012 R2 Hyper-V Technology Consulting Services
Microsoft Hyper-V 3.0 Virtual Server Support and Help
Progent's certified professionals can assist you to analyze the possible benefits of Hyper-V-powered server virtualization for your company, conduct pilot installations to verify Hyper-V's compatibility with your production software, assess your network infrastructure for smooth performance with virtual server solutions, assist you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your IT personnel to track and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and validate business continuity processes that optimize system availability, and provide ongoing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Help and Support Smartphone
Cisco Aironet Support and Help
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage and repair the latest wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Network Consultants Microsoft Configuration Manager 2007
Network Consultant SCCM 2007 Hardware Inventory
Progent can help you to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and increase productivity by ensuring that critical applications are always current, tracking licensing, and monitoring resource usage patterns so you can make informed purchasing decisions. When your organization is ready to update your SCCM 2007 device management solution, Progent can help you to prepare for and implement a smooth move to SCCM 2012.
Specialists ProSight Remote Infrastructure Monitoring
ProSight Remote Network Infrastructure Troubleshooting Technical Consultant
ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that need important software patches, or identifying the cause of performance problems.
Top ProSight Hybrid Cloud Data Backup Services Troubleshooting
Offsite Automated Backup Services Consultant Services
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical information.
Best Juniper J Series Gateway Security Firms
Juniper J Series Gateway Computer Security Specialist
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Ubuntu Linux Consultants
After Hours Consulting Slackware Linux
Progent's Linux consulting experts provide small and mid-size companies and software developers help with administering and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This wide range of experience offers you an easy single consulting firm to show you how to build and maintain a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Specialists ProSight Remote Network Troubleshooting
Network Performance Analysis Online Technical Support
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex network management processes, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance problems.
Redundant Internet Specialist
24/7 Redundant Internet Computer Consultant
Progent’s high availability network consultants offer reliability support, disaster recovery services, network load balancing, non-stop interoffice access, 24x7 Internet connection design, fault-tolerant data center services, and other non-stop operations services to help your company configure a non-stop network for line-of-business applications. Progent has the background to develop economical, high-availability networks by utilizing the evolving suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco certified engineers can help you build a fault tolerant mutli-site network with a completely mirrored Internet connection and intelligent network load balancing.
Online Support SQL Server 2012 AlwaysOn Failover Cluster
Network Consulting SQL Server 2012 Monitoring
Progent offers the support of certified consultants as well as experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, business continuity specialists, and data security consultants to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your site or at Progent's lab, design and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
64-bit Server Engineer
Engineers 64-bit Processing
Progent’s Microsoft-expert consultants can help your organization to enhance your application servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit computing, plan an efficient upgrade strategy that reduces operational interruptions, and offer inexpensive, professional remote help to aid you to install 64-bit software and applications on your existing hardware.
After Hours Example Application Building to Building Wireless
Proxim Wireless Case Studies
Progent delivered a wireless networking environment that enabled a school to increase productivity and eliminate the recurring expense of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing remote sites as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided better performance and dependability than simply amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it offered protection against outside interference.
Windows 7 Backup and Restore Remote Support
Windows 7 Help Desk Remote Troubleshooting
Progent's certified engineers can provide offsite and onsite consulting expertise to help you to manage, maintain, and repair PCs based on Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online access, mobile device management, wireless network design, and remote network monitoring.
IT Outsourcing Engineers
Top Quality Consultant Services Small Business IT Outsourcing
Progent is structured to deliver in-depth online support for all technical areas associated with small company IT networks and offers a variety of strategic, as-needed support services such as a temporary CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for critical initiatives like office relocations oroperating system migrations, Cisco-certified consultants for designing fast and robust network infrastructure, certified security engineers to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software programmers to write, customize, or troubleshoot mission-critical applications.
SMS Server Upgrade Information Technology Consulting
Consultant Microsoft SMS
Progent’s Microsoft experts offer small and mid-size companies enterprise-level consulting support for SMS Server and Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new title for the update management solution previously known as Systems Management Server. System Center Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server including full automation, integrated Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for streamlined operating system and application installation, security patch administration, software metering, and software license reconciliation. Progent's engineers can also assist your company to migrate efficiently from Systems Management Server to System Center Configuration Manager 2007.
Compensation for Cisco Consulting Contract
Contractor Benefits for Home Based Network Professional
Our compensation structure is built on contribution, so just like working as a freelance contractor, your income is entirely driven by your work effort. Some of our consultants focus on lifestyle issues and choose to consult at an easy pace, utilizing our flexible schedule to pursue individual pursuits like hiking, car racing, snow boarding, fishing, vacations, or spending private time with family and acquaintances. Others use the opportunity to make big bucks through lots of effort and extended hours. Progent completely supports either side of the spectrum and any point in between.
Microsoft Help Desk Integration Support
Microsoft Certified Expert Outsourcing 24x7 Call Center
The Contact Center service model used by Progent offers small and midsize companies an efficient alternative to reliance on freelance service individuals by offering broad expertise shared by numerous support groups, optional 24x7 availability of urgent help, fast escalation to top-level experts for solving the most difficult issues, service consistency and dependability, prompt follow through enforced by seasoned service managers, a choice of convenient mechanisms for requesting service tasks, and a high level of process visibility enabled by ticket tracking and available via a web-based portal.
Microsoft Office SharePoint Server 2003 Computer Consultant
Microsoft Expert Consultant SharePoint Server 2003
Progent’s Microsoft-certified experts offer companies of any size consulting, troubleshooting, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web technology for intelligently connecting people, teams and information. SharePoint Server offers a common spot for your workers or clients to access, manage, share and interact with useful information, documents, and software and to interact with one another. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the data they’ve created in a manner that makes data convenient to find, retrieve and apply. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint Server or to SharePoint Online.
Windows, Linux, UNIX, Solaris Technical Support
Windows and Linux Network Consulting
If your office computer system combines Linux-based products technology with Microsoft Windows, Progent can show you how to integrate your computers into a cohesive network that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, enhanced performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Helpdesk services.
24-7 Microsoft SCOM 2012 Migration Technical Support
System Center Management Packs Network Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, implementing, enhancing and repairing SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.
Security Management Practices Cybersecurity Companies
Trend Micro Security Consultant
For small and midsize companies, computer security and information assurance and regulatory compliance can be excessively complex to stay ahead of yet too dangerous to ignore. The world's largest institutions have been breached, and the leading cloud service providers have occasionally been taken down. It looks like there's no place to run. Progent makes it economical for smaller businesses to implement vital IT security projects effectively by providing the benefit of billable time to the nearest minute without any minimum billing for remote help. You can have the help of a world-class information consultant to provide precisely the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any level of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a comprehensive security plan.
Outsourced Programming Software
Software Reporting
If you need assistance writing, improving, or repairing applications for Windows, any version of Linux, or the Web, Progent’s team of programmers, relational database architects, and project managers can help make sure you get the job completed on schedule and within budget. Progent's seasoned application developers offer affordable and efficient online help for jobs as small as creating VBA scripts for Office Excel or as large as developing line-of-business RDBMS applications based on SQL Server or MySQL.
Computer Security Assessment Services
Top Ranked Specialist Information Risk Evaluation
Progent offers special network security packages intended to deliver larger institutions an impartial and comprehensive security audit from a team of certified security engineers. All Progent's network security evaluation bundles incorporate a collection of procedures including network scans from within and from beyond your corporate security perimeter, professional interpretation of scanned data by certified security engineers, production of a report explaining the results, plus a live concise executive summary and a detailed live review for in-house IT engineers.
SQL Server 2017 Data Mining Technical Support Services
SQL Server 2017 Analysis Services Consulting Services
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business advantages of upgrading to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed design assessment or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on schedule and within budget.
Non-stop Internet Access Technical Consultant
Specialist Fault-tolerant Internet Connectivity
Progent's Cisco-certified network experts can show you how to design an economical, high availability Internet configuration solution that can deliver 24x7 Internet access via a wide range of high availability Internet network technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent can provide CCIE engineers to help you utilize the most current techniques for 24x7 Internet connections to create an affordable, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.
Company-wide Standards for Best Practices Technical Consultant
Computer Consultancy Companies Problem Escalation Through Teamwork
Progent’s team of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of IT service, performing a wide range of IT projects for an extensive mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices training that Progent teaches its support personnel. This ensures that you get not just world-class IT skills, but also a consultant with proven methods for applying computer knowledge to fix real-world network problems efficiently.
Amazon Marketplace Web Service development Development Companies
Amazon Marketplace Web Service development Engineer
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
System Center 2016 Virtual Machine Manager Computer Consultants
SCVMM 2016 and Windows Server 2016 Remote Consulting
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to offer a centralized solution for configuring and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you migrate smoothly from older releases of Virtual Machine Manager, design workflows for building and installing virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Top Rated ProSight Remote Infrastructure Management Integration
ProSight Remote Network Infrastructure Monitoring Engineer
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map, monitor, optimize and debug their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming network management processes, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that require important software patches, or resolving performance problems.
