Consulting for IT Service Organizations
Custom-Branded Help Desk, Ticketing, and Consulting Expertise
Additional Topics of Interest
Troubleshooting Supplemental Helpdesk
Supplemental Helpdesk Setup and Support
Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticketing, responsibility, progress tracking, and metrics.
NoderZero Threat Assessment IT Services
Emergency Consultant NodeZero Penetration Testing
Progent's certified security experts can perform NodeZero-powered penetration tests to make sure your security monitoring and protection systems and policies are correctly set up and effective.
Contract Programmer Amazon MWS integration training
Amazon MWS development Development
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and costs and speed up your return on investment.
Windows 10 Consulting Services
24 Hour Microsoft Windows 10 SCCM Specialist
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and onsite assessment and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker access, data and identity security, streamlined deployment and management, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and users, and ongoing Call Center support services.
ProSight ESP Ransomware Protection Engineers
ProSight VM Security Engineers
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help you to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware.
MSP360 B2 Backup Storage Support
24/7/365 Consultant MSP360 Managed Backup
Progent can assist you to design, implement and debug a backup solution based on MSP360 technology. MSP360 offers file/folder or image backup/restore for VMs and physical computers, works with all leading public clouds, and allows you to create a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup system to prevent data loss caused by user mistakes, computer glitches, ill-intentioned users, and malware assaults like ransomware. For more information, go to ProSight DPS 360 Backup services.
SQL 2008 Reporting Services Development
Microsoft SQL Server 2008 Migration
SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, administering, and accessing company data and database programs in environments ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Technical Support Microsoft LCS Server Instant Messaging
Technology Professional Live Communications Server 2007
Microsoft Office Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade solution featuring enhanced security, seamless compatibility with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated business efficiencies, enhanced worker productivity, and better IP security. MS Office Communications Server has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer remote and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to design and carry out a smooth upgrade that will add significant strategic value to your information network
NodeZero Security Penetration Testing Security Consulting
Security Group NodeZero Penetration Testing
Progent's certified security consultants can run NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are correctly configured and effective.
Emergency Windows Server 2012 R2 Cluster Management Specialist
Microsoft Windows Server 2012 Clusters Specialists
Progent's certified failover clustering consultants can assist companies of all sizes to assess the benefits of utilizing Windows Server 2012 clustering technology to build an advanced high-availability/disaster recovery solution, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and help you to streamline the administration of clustered servers.
An index of content::
Aironet 3800 Access Point Support and Integration
Computer Consultant Aironet Wi-Fi AP Management
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer online or onsite integration and troubleshooting services to assist your organization to design, implement, upgrade, tune, administer and debug Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your specific workplace design, building structure, and expected workloads.
Windows Server 2022 Live Migration On-site Technical Support
Windows Server 2022 Clusters Sets Technology Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
ProSight Endpoint Protection Services IT Services
ProSight Endpoint Protection Services Technical Support Services
ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the complete malware attack lifecycle including filtering, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered attacks.
Dynamics GP Great Plains Software Consultants
Dynamics GP Power BI IT Consulting
Microsoft Dynamics GP allows you to grow and control your business more efficiently by offering easy access to decision-driving data and a fast ROI. Dynamics GP/Great Plains offers important productivity benefits including its ability to expand the reach of your organization, handle your financials, computerize financial processes, standardize processes across your business, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase cash flow. Progent can show you how to set up and manage a robust, secure server and network infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap the full benefits of your Dynamics GP/Great Plains software.
SharePoint 2010 IT Consulting
SharePoint Server 2010 Integration Support
Progent's Microsoft consultants offer cost-effective remote support and programming services to help your business to design, deploy, administer, and troubleshoot SharePoint 2010 environments that can feature web pages able to function as intranets, extranets, document management tools, blogs, data marts, business information systems, enterprise search, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar desktop applications including Office Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous releases of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Help and Support Cisco VoIP Phones and Jabber
24-7 Jabber Remote Support Services
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist you to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Unified CM, originally known as CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent can deliver support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco SRST systems for survivability.
Flexential Tampa Internet Data Center Engineer
Flexential Data Center Consultants
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a team of IT consultants located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC planning experts. Progent can also assist your business to design and execute a migration to the Flexential data center with services such as designing system configuration, specifying hardware, system setup and validation, troubleshooting, streamlining remote management, and educating your network staff.
Integration Companies Amazon Marketplace Web Service integration
Amazon MWS Contract Programming Firm
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
Microsoft LCS Server 2007 Online Support
Live Communications Server Professionals
Microsoft Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade solution offering enhanced security, seamless integration with other Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved business efficiencies, increased individual productivity, and stronger IP security with this simple-to-administer, highly available IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-authorized professionals can deliver the skill necessary to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
Cisco Switch Computer Consulting Company
Cisco Security Small Business Network Consultants
Progent's Cisco-certified CCIE network experts can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Wireless Security Consulting
Top Quality Network Security Consulting
Progent's qualified cybersecurity consultants can conduct security audits of company-wide security to determine your organization's cybersecurity profile adherence to key industry cybersecurity standards. Progent offers ongoing managed services for security monitoring, on-demand company-wide security audits, and targeted security evaluations for critical areas of cybersecurity like endpoints or ransomware-safe backups. Progent's qualified security consultants can also conduct comprehensive security audits to evaluate your company's compliance with important international security standards including FISMA, NIST, and ISO.
After Hours Microsoft 365 and on-premises Exchange IT Consultant
Microsoft 365 Gmail migration Outsourcing
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consultants can assist you with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and within budget.
Top Microsoft Certified Partner Exchange 2007 Edge Server Integration Support
Microsoft Exchange On-site Support
Progent's Microsoft certified support team can help you define and implement an efficient in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
ProSight Email Data Leakage Prevention Engineers
After Hours ProSight Email Guard Content Filtering Service Consulting Services
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based control and comprehensive protection for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Server Management Services
Consulting Server Virtualization
With virtual server technology, businesses can operate many virtual machines on one actual server. Virtual server technology enables companies to enjoy all the advantages of server segmentation, while avoiding the costs associated with buying additional server equipment. Virtual servers are the critical technology behind private clouds, which offer important benefits including lowering the costs of capital equipment, facilities, and management while improving data protection, network reliability, and disaster recovery. Other important server management options include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can help you in all areas of server virtualization and management to allow your business to cut costs and conserve time.
Emergency Small Business Consulting Services
Small Company Consultant
If you have a company information system with 10 to 50 network clients, Progent's computer outsourcing services save your business from dependence on an individual independent consultant while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering network consulting service when you need it, providing specialized knowledge for key technologies, delivering value-added services such as 24x7 server monitoring, and billing only for support you use, Progent gives you an affordable solution for optimizing the productivity and profitability of your small office information system. Progent is the smart way for small organizations to build and support a reliable and secure information system and to benefit from quick access to the experienced support typically restricted to businesses who can support a large in-house IT organization.
Windows Hyper-V 2016 Management Integration Services
Hyper-V 2016 Management Engineer
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure pilot systems to confirm the ability of Hyper-V 2016 to run your critical applications, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and execute a smooth migration plan, train your IT management and technical support personnel, and provide as-needed consulting and debugging support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Wireless Internet Technology Consulting Services
Smartphone Computer Engineer
Progent's Wireless Consulting Services offer a fast, economical way for businesses of any size to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Engineers Hyper-V
Microsoft Hyper-V Virtual Server Network Engineer
Progent's network professionals can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your business, conduct test implementations to verify Hyper-V's operation with your production applications, evaluate your network and server infrastructure for optimal operation with virtual server solutions, assist you in upgrading to Microsoft Windows Server 2008 and configuring Hyper-V, educate your network management staff to monitor and manage Hyper-V, provide world-class consulting support for improving the security of your virtual servers, establish and validate business continuity procedures that optimize system availability, and deliver continuing consulting and maintenance including affordable online repair and turn-key Help Desk outsourcing.
Sarbane Oxley Compliance Services
Cisco Certified Experts Information Technology Consulting Firms System Design
For large businesses, Progent can leverage internal network support groups by providing world-class experience in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a seamless local supplement of enterprise IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and world-class service for multi-site office environments powered by Enterprise Windows. Progent can provide field engineers and specialists to assist with a campus move or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Consulting External Network Security Inventory
External Security Inventory Services
Progent has put together two low-cost service bundles designed to enable small companies to receive an objective network security evaluation from a premier security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your network from beyond your firewalled perimeter to determine possible weaknesses in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from an authorized machine within your company firewall to assess vulnerabilities to inside threats. Both security inventory services are set up and executed from a protected external location.
Technical Support Cisco RADIUS Security
Top Ranked Cisco Certified VPN Support Services
Cisco's security and offsite access technology for small companies represent a full range of easy-to-administer security solutions to help protect your local and remote network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your business objectives.
Oracle DBA Engineer
ASP Programming Companies
Progent's team of expert programmers, relational database designers, and program managers can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional applications such as SQL Server and Office Excel to create data-driven intranets and web portals. Progent also offers expertise with multiple web development tools and can help clients to build, enhance, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Network Consultant MSP360 GSuite Backup
24-7 MSP360 SQL Backup Support and Help
Progent's data protection experts can help your company to create, deploy and debug a backup/restore plan based on MSP360 software. MSP360 enables file or image-based backup/restore for VMs and physical machines, works with all leading public clouds, and permits you to create a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to prevent data loss caused by human miscues, system glitches, ill-intentioned insiders, and malware assaults such as ransomware. To find out more, go to ProSight DPS 360 Backup solutions.
Microsoft Windows Server 2003 Cluster Online Help
High Availability Server Clustering Technical Support Services
Progent provides Microsoft Windows 2003 Cluster Server support to help your business deploy zero-downtime server clusters that can provide 24x7 uptime. Windows cluster servers for high-availability systems include Windows Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By assisting you t create non-stop clustered server environments around Microsoft Windows Clustered Server 2003, Progent's Certified Windows experts ensure that your non-stop server clusters are configured to maximize the competitive value of your computer network.
Sodinokibi ransomware recovery Consultancy
Engineers ransomware removal and file recovery
Progent's experienced ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.
Exchange 2013 Data Loss Prevention Help and Support
Microsoft Exchange 2013 Technology Consulting Services
Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact key IT areas like manageability, availability, compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT team to maintain your Exchange 2013 solution. Progent also offers affordable online consulting and management for Exchange 2013.
Solaris Remote Services
Sun Solaris Remote Consulting Services
Progent offers national remote phone support and consulting services for businesses who operate Solaris environments or whose IT systems feature a combination of Solaris and Microsoft Windows technology. Online technical support provides optimum leverage for your IT dollar by protecting user productivity and limiting the time charged for computer repair services. Sophisticated remote support tools and skilled technicians and consultants allow Progent to solve most network issues without squandering time and money by going to your site. In the vast majority of cases your IT issues can be dealt with by telephone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to help you with the toughest system problems.
CCIE Certified Remote Troubleshooting Aironet WiFi Management
Aironet 1700 Access Point Online Support Services
Progent's Cisco certified Wi-Fi experts offer affordable online and onsite support for end-of-life and current 802.11ac Aironet wireless access points (APs) and Progent can assist you to design and manage wireless solutions that incorporate indoor and outside/ruggedized Aironet APs.
Microsoft System Center 2016 Specialist
System Center 2016 Azure Integration Outsourcing
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
IT Consultant Remote Desktop Connection Client for Mac
VirtualPC for macOS Network Engineer
For businesses with a combination of Apple Mac and Windows computers, there are two basic solutions for using Microsoft Windows-dependent applications on a Mac: remote access to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Windows-based PC to use Microsoft Windows applications and share network resources. Virtual PC for Apple Mac emulates Windows on an Apple Mac system so you are able to run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your business to maintain these solutions for running Windows applications on your Apple Macs and can in addition assist your company to assess and configure third-party products for Microsoft Windows platform emulation.
Amazon EC2 mobility Reporting
Developer Firm Amazon EC2 AMI
Progent can provide affordable remote support to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Information Technology Outsourcing Firm Small and Midsize Business
Cisco and Microsoft Certified Experts Hybrid Network Information Technology Consultant
Progent is a leading innovator in affordably providing world-class network support to small companies. Progent's achievement in handling the IT support requirements of the chronically underserviced small company market is the cumulative outcome of major technical and operational innovations that have removed much of the conventional costs out of managing network service, added unprecedented professional expertise into the IT service mechanism, and significantly accelerated the solution process.
Server Knowledge Transfer
24-Hour Router Education
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has little competition. Mid-size businesses who utilize trusted independent consultants or who maintain internal support personnel benefit when Progent passes on information about new technology and proven methodologies to make their networks more reliable, protected, and productive.
ProSight Reporting SentinelOne Remote Network Monitoring Consulting
ProSight Reporting Remote Network Infrastructure Management Consultant Services
ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Integration Companies Oracle PL/SQL
24 Hour Oracle 11g Upgrade Consultant
Progent offers affordable remote access to an authorized Oracle database administration expert or an Oracle software programmer. Progent offers advanced database administration services for any version of Oracle including 10g and 11g and can also help design, create, enhance, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and ASM file/volume manager.
ASP.NET Programming Company
.NET Framework Designer
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or update .NET apps rapidly and at low cost.
Technology Professional Microsoft AD DS
Remote Troubleshooting Azure Active Directory MFA
Progent can assist you to plan and carry out an efficient migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and cloud resources.
Backup Engineer
Consultant Deduplication
Progent offers economical remote access to engineers with expertise in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers expertise for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent can assist your company to install, upgrade, or maintain data backup solutions for a variety of environments such as local, edge to datacenter, cloud-based, or a mix.
WatchGuard Firebox M590 Firewall Security Certification
Top Quality Protecting WatchGuard Firebox M4600 Firewall
Progent provides consulting services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Freelancing Job Benefits for Home Based Network Engineering
Home Based Jobs Compensation for Cisco Engineers
Progent's compensation structure is built on revenue sharing, so similar to being a freelance contractor, your income is directly tied to your generated revenue. Certain Progent support staff focus on quality of life and elect to consult at a more relaxed pace, utilizing our self-determined calendar to follow personal enthusiasms such as hiking, car racing, snow boarding, surfing, travel, or sharing private time with relatives and acquaintances. Others take advantage of the chance to make major dollars through hard work and extended hours. Progent completely encourages both ends of the spectrum and any point in the middle.
Planning Phase: Design and Architecture Proposals On-Call Services
Project Methodology Computer Network Service Company
In conducting IT tasks for enterprise clients, Progent follows a structured methodology based on defined milestones so as to meet budgetary, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the leading practices described by the Microsoft MSF methodology which specifies requirements definition, architecture proposals, test models, design tuning, and professional deployment. All facets are documented to make available a comprehensive description of IT services performed and to assist in ongoing network support.
Cisco Certified Expert Video IP Phones Support and Setup
Cisco VoIP Phones and Unified Communications Support and Setup
Progent's Cisco CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Cisco ASA Firewall URL Filtering Network Engineer
Consultants Cisco ASA Firewall IPS
The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
ransomware data restore Engineers
Avaddon ransomware hot line Consultant
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Altaro VM Backup Encryption Support Services
Hornetsecurity Altaro VM Backup Integration Troubleshooting
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Co-managed Help Desk Consulting Services
Extended Support Desk Technical Support
Progent's Computer Help Desk Outsourcing Support Services for PC desktop technical support are designed especially for small businesses who need fast availability of a Help Desk Service Center with expert telephone support and full escalation capability but who have to work within a limited IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Support, System Assessment, Expert Escalation, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Applications Recommendation and Integration.
Windows Server 2019 upgrade Specialist
24-7 Windows Server 2019 Windows Defender ATP On-site Technical Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Support and Setup Ekahau Pro Wi-Fi Network Design
Largest Ekahau On-premises Wi-Fi Site Survey Specialists
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to plan, install, tune, manage and debug a Wi-Fi network adapted to your environment. Progent offers online or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for troubleshooting RF issues, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
Barracuda Backup Appliance Support
IT Services Barracuda Backup Appliance
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology.
Support and Setup Office SharePoint Server 2007
Office SharePoint Server 2007 Support and Help
Progent's Microsoft-certified consultants can provide companies of any size consulting, technical support, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced platform that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server provides a common location for your workers or clients to access, organize, share and manipulate relevant information, files, and software and to communicate with other people. Microsoft SharePoint enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to support your current SharePoint environment or migrate to the current release of SharePoint Server or to SharePoint Online.
Developer Firm Project Online Desktop Client
Project Online Development Firms
Progent's Microsoft engineers can provide in-depth support in implementing, managing and troubleshooting all versions of Project, Microsoft Project Server, and Project Online and can provide a wide variety of affordable online consulting services following industry best practices to assist organizations of all sizes to get all the benefits of this leading project management solution. Support services available from Progent include system design, software configuration and upgrades, setting up safe collaboration among onsite and offsite users, network optimization, and specialized online training classes.
Windows Server 2016 Information Assurance Online Troubleshooting
Windows Server 2016 Hybrid Cloud Integration Online Support
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a disaster recovery solution based on Microsoft's most advanced Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
