Support Options for IT Service Organizations
Custom-Branded Help Desk, Ticketing, and Consulting Services
Additional Topics of Interest
Live Communications Server Online Technical Support
Troubleshooting Microsoft LCS Server IM
MS Office Communications Server delivers IM and presence as part of an extensible, world-class package offering advanced protection, transparent integration with popular Microsoft software, an extendable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product offers lower costs and improved operational efficiencies, increased individual productivity, and stronger IP security. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications consultants can provide online and onsite configuration support and troubleshooting help for your Office Communications Server environment and can help you to evaluate the advantages of migrating to Skype for Business. Progent can also assist you to plan and carry out an efficient upgrade that will add significant strategic value to your IT system
VMware VMotion Technology Professional
Consultants VMware ESXi Hypervisor
Progent can provide the assistance of a certified VMware VCDX expert to help your organization plan, configure, manage and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver maximum availability, fault tolerance, and application mobility.
Microsoft Windows 8.1 Migration Integration Services
Windows 8.1 Training IT Services
Progent's Microsoft-certified experts can provide a variety of technical services to help companies of any size to install, manage, and troubleshoot networks that include workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can help create test labs to assess Microsoft Windows 8.1 and plan and manage Windows 8.1 deployment projects following industry best practices.
Microsoft Windows 7 Evaluation Technical Consultant
Configuration Microsoft Windows 7 Evaluation
Progent's certified consultants can help you to test
Database Application Development Consultancy
Microsoft Database Administration Consult
Progent's certified database application developers can provide businesses of any size remote support for leading database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include software installation and configuration, application architecture and programming, management services, replication solutions, storage management, performance optimization, migration, security and compliance, backup/restore systems, troubleshooting, and webinar training.
iPad Connectivity Support and Integration
Mac Connectivity IT Consulting
Progent's Apple Mac support consultants can assist you with a broad array of network foundation issues including network architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For business networks based exclusively on Mac OS X or for environments incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and depth to deal with the challenge of designing, configuring, and maintaining a network infrastructure that is reliable, safe, productive and supportive of your corporate objectives. Progent can help you deploy Apple’s Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Xsan SAN solution. Progent can also provide certified experts to support Cisco routers and switches.
Immediate CISSP Certified Information Security Officer Specialist
CISSP-ISSAP Security Professional
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of information system security. Progent can help create efficient security systems that guard a small business against advanced malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid networks that support local, remote, and mobile clients accessing network resources distributed across a mix of physical datacenters and various clouds.
Troubleshooting ASA 5500 Firewalls
ASA 5500 Integration Support
Progent's Cisco certified networking consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
24-Hour Professional Skype for Business dial plans
Services Skype for Business and Cloud Voicemail
Microsoft Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to help you to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.
Contract Programmer MRP
24-7 MAS 90 Reporting
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to meet your specific company requirements. Progent’s Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration support for secure, company-wide resource sharing as well as integration with CRM applications.
Juniper Junos BGT Security Auditing
Top Juniper Junos Management Security Audits
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
SCCM Peer Cache Onsite Technical Support
IT Consultants SCCM Mobile Device Management
Configuration Manager automates software deployment and updating, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health reporting, enables secure end-user self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Linux Consultants
NetBSD Computer Firms
Progent's UNIX family consulting services offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise offers you a convenient one-stop source to help you create and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Small Office Technology Consulting Company
Open Now Small Office Computer Outsourcing Consultant
Progent's Microsoft and Cisco certified computer engineers can provide expert support for a broad range of technologies and can provide that expertise remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in . Progent offers remote support for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a mix of Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for complex network problems, as well as the the support of CISA and CISSP-accredited security consultants to assist with complex security planning and problem solving. Progent has provided online troubleshooting to companies in every state in the U.S.
An index of content::
Computer Consultant Clustered Server
Microsoft Exchange Cluster Consulting
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience assisting small organizations to minimize network downtime by providing cost-effective remote consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore solutions, and transparent maintenance. Progent’s business continuity experts can assist your company to plan and test an efficient business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery specialists can assist you to design, deploy, and support fault-tolerant technologies including redundant Internet connectivity, virtualization, clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Cisco RADIUS Security Support Services
Cisco RADIUS Security Network Consulting
Cisco's security and remote connectivity solutions for small to mid-size companies offer a complete range of easy-to-administer security products to help you protect your entire network infrastructure. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business objectives.
Remote Monitoring and Reporting IT Consultant
Top Rated Online Support Comprehensive Event Management
Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced network service packages, mid-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business networks enterprise-class availability, security and performance.
NetApp MetroCluster and FlexPod Consultancy
Consultants NetApp SnapMirror
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering with continual replication to provide rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) apart from each other. Progent's roster of seasoned IT consultants can assist your business to design, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering help with tasks like assigning shelf IDs, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to show compliance with information assurance standards and government mandates.
After Hours Juniper SA700 SSL VPN Consulting
Urgent Juniper SA Series SSL VPN Auditing
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Firepower Technical Support Services
ASA with Firepower Online Troubleshooting
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of advanced security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control IT ecosystems that span branch offices, data centers, and cloud resources.
Co-managed Support Desk Network Consultant
Virtual Helpdesk Consultants
Progent's Microsoft certified experts provide several service programs to help mid-size and large organizations create a cost-effective and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and enhancement, executive reporting, training of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Services help companies sift through the numerous high-quality Help Desk application programs on the market and decide which products may be excessively costly, lack critical features, or align badly with your organization's business goals. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk team for special tasks or to fill in for absent or incapacitated personnel.
Online Support Microsoft SharePoint Server 2010
Remote Technical Support Microsoft SharePoint Server 2010
Progent's Microsoft consultants offer affordable remote support and programming services to help you to plan, implement, administer, and maintain SharePoint 2010 environments that can feature web pages that can function as intranets, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar desktop programs like Office Excel, Word, Outlook, and Visio. Progent can assist your business to upgrade from previous versions of SharePoint or move a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Configuration Manager 2007 Remote Consulting
Microsoft Configuration Manager 2007 Remote Consulting
Progent can assist you to maintain Microsoft System Center 2007 Configuration Manager to streamline administration, improve compliance, and boost worker output by making sure that operating systems and applications are always current, tracking product licenses, and reporting resource usage patterns to help you make informed buying choices. Once you are ready to upgrade your SCCM 2007 change management solution, Progent can assist you to prepare for and carry out a smooth migration to System Center 2012 Configuration Manager.
MCSE Expert Certified Visual Basic Coding
Reports Dynamics
For custom program creation, Progent can provide programming consultants to write business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
ISA 2004 Server Consultant Services
ISA Server Computer Engineer
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts are available to help your company in planning and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Largest Specialist HP Lights-Out 100c Remote Management Card
Urgent Remote Server Management Cards Engineers
Remote server management cards give network managers complete control of a server without the need for an on-site presence. Using these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost off-site technical help. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote management cards.
Support Meraki Wireless Access Point
Award Winning IT Consultant Meraki MR20 Access Point
Progent's Cisco Meraki wireless AP consultants offer online and onsite support services to assist businesses of any size to design, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.
OS X Technical Support Consult
OS X Online Consultant Services
Progent provides national remote phone support and troubleshooting services for businesses who run Apple Mac OS X environments or whose information systems include a combination of Mac with Microsoft products. Progent's experts can provide Apple macOS and OS X clients a variety of IT services including desktop support, upgrading to the latest version of OS X from legacy versions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or migrating to iCloud. Online technical support provides optimum leverage for your IT dollar by extending client productivity and limiting the time billed for computer analysis and repair. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your site. In most of situations your network problems can be remediated over the phone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISSP premier security professionals to help with the most difficult network issues.
24 Hour Redhat Linux Computer Engineer
Top Rated Redhat Linux Online Support Services
Progent's Linux consulting services provide small businesses and developers assistance with managing and maintaining Linux systems that run with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide array of experience provides you with an easy one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications solution that allows Linux and Microsoft coexistence by combining Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
24/7 Nexus 3000 Switch Support Services
Nexus 6000 Switch Network Consulting
Nexus series switches are designed to deliver the speed, expandability, resilience, cloud readiness, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide online and on-premises consulting and troubleshooting expertise to help you to create an optimal switch architecture, set up test environments to validate your switching solution, install and configure Nexus switches, define and enforce appropriate policies, perform security vulnerability assessments, configure advanced monitoring and alert systems, fully utilize resources by means of virtualization, troubleshoot switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced zero-downtime features incorporated into Cisco's Nexus switches. Progent can also assist you to upgrade efficiently from outdated Nexus models or Catalyst switches to current Nexus switches.
Consultant ProSight DPS Backup and Recovery Services
Engineer BDR and Business Continuity Solutions
ProSight Data Protection Services offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information.
ISA 2006 Firewall Professional
Expert Microsoft Certified ISA 2006 Information Technology Consulting
Microsoft ISA 2006 is a comprehensive edge gateway that offers a fully integrated application layer firewall, VPN, and web caching solution for protecting the Internet-facing networks of any sized business against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can help you plan, cost-justify, test, install, configure and support the any edition of ISA Server on your network.
Immediate Building to Building Wireless Case Study
Case Studies Wireless
Progent provided a wireless networking solution that allowed a school to increase efficiency and avoid the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for interfacing remote locations up to 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.
Database DBA Network Consultant
Database Programming Setup and Support
Progent's certified database application developers offer small and midsize businesses online support for popular database products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services offered by Progent include software installation and integration, application architecture and programming, management services, replication solutions, storage management, performance optimization, migration, security and compliance, backup/restore options, problem solving, and training.
Help and Support Windows Server 2012 R2 Virtual Fibre Channel
24-Hour Windows 2012 R2 Support Services
Progent's certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, create an enterprise-wide security strategy, streamline network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Office 365 Single Sign On On-site Technical Support
Office 365 Exchange Online and on-premises Exchange Help and Support
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
24-Hour Enterprise Project Management Consultants
Project Design Professionals
For advanced project management support, Progent can provide the services of veteran information technology professionals with decades of background in technology management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise clients follow best practices to ensure that development or deployment projects are completed on time and within budget.
Offsite Employees Endpoint Management Specialist
Work from Home Endpoint Management Onsite Technical Support
Progent can help small and medium-size companies to configure unified endpoint management and monitoring platforms for administering endpoints operated by an offsite workforce.
Juniper SRX240 Router Security Organization
Juniper SRX210 Router Cybersecurity Organizations
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Technical Support Services At Home Workers Cloud Integration
At Home Employees Cloud Integration Technology Consulting
Progent can help small and mid-size companies to set up their at-home workers with seamless integration with public cloud services.
Security Auditing Solaris
Solaris Cybersecurity Consultancies
If your business runs a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can assist your whole enterprise in a broad range of security topics including security management procedures, security design and models, connection control products and methodology, applications development security, operations security, physical security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM, CISSP and ISSAP define the core competencies and worldwide standards of knowledge that network security professionals are required to possess. These accreditations offer executive management the assurance that consultants who have achieved their CISM or CISSP qualification have the experience and theory to offer effective security management and consulting help.
Azure hybrid cloud integration Specialists
Microsoft Azure Active Directory Coder
Progent can help small companies to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you avoid the common errors small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Android smartphones and tablets.
Microsoft Configuration Manager 2007 Remote Troubleshooting
SCCM 2007 Software Inventory Online Troubleshooting
Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager to simplify operations, improve compliance, and boost productivity by making sure that operating systems and applications stay up to date, managing licensing, and reporting resource usage profiles to help you make smart buying decisions. Once you are set to update your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
Microsoft Exchange 2010 Migration Services
Microsoft Exchange Server Upgrade Specialist
Progent can provide expert support for each phase of your Microsoft Exchange Server 2010 migration including end-to-end project management services, site readiness preparation, project planning, specification of all new software licenses and hardware required, suggested vendor sourcing, system verification at customer site or at Progent's test facility, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for client's support group and end users.
Lync Server 2013 security Professionals
Lync Server 2013 and Exchange UM Server Technology Professional
Progent's consultants can assist your company to evaluate the benefits of Microsoft Lync Server 2010 for your business and can assist you to plan and execute an installation of Lync Server 2010 that centralizes the management of IM and Presence and increases the productivity of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can in addition help your company to carry out a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can use Microsoft Lync Server to improve the collaborative functions of MS Office applications, and offer training and continuing technical support for Lync Server 2010 and other Microsoft platforms.
Security Companies SonicWall TZ600 Firewall
SonicWall Security Group
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into a complete network protection solution and design protection into your business operations.
Top Dynamics GP Power BI Consultant
Dynamics GP Power BI Network Consultants
Progent’s Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis package built, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is easy to install and configure, and with its segmented design you can license only the functions you currently require, with the option to expand users and enlarge functionality in the future. Progent’s Microsoft Dynamics GP support experts can help you deploy, customize and manage the current version of Dynamics GP or upgrade smoothly from an earlier edition.
UNIX with Windows Information Technology Consulting
Solaris with Windows Consultants
Progent's UNIX platform support experts offer small and mid-size businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent can give your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of expertise offers you an easy one-stop source to show you how to create and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
WiFi Technical Consultant
Computer Consultant Ubiquiti UniFi Controller
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Exchange 2000 Migration Consulting
Microsoft Exchange 2000 Upgrade Computer Consultants
Progent is one of the most expert network consulting firms for creating email and messaging systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses derive the full advantages of Microsoft Exchange Server 2000 under common scenarios such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
24x7 Idaho Server Recovery
24/7 Cisco and Microsoft Remote Troubleshooting Kentucky
Progent’s Technical Response Center offers affordable national extended hours online support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 phone help and remote secure computer access to isolate and repair technical problems quickly and economically.
Offsite Employees IP Voice Computer Consultant
At Home Workforce VoIP Computer Engineer
Progent can help small and medium-size businesses to configure VoIP platforms to provide their at-home employees the advantage of seamless access to the corporate phone system.
Help and Support Office 365 integration with on-premises environments
Office 365 authentication Online Technical Support
Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and associated email infrastructure to reduce capital costs and management overhead. You can use Office 365 Exchange Online to run all your mailboxes, or you can integrate a hybrid solution that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online technical support to assist your small businesses to evaluate the benefits of Office 365 Exchange Online, design a solution that makes sense for your business needs and IT budget, carry out a non-disruptive move from your existing Exchange organization to one that includes Exchange Online, train your management team and end users, and deliver ongoing consulting and troubleshooting.
Windows Server 2016 Storage Spaces Direct Network Consultants
Microsoft Certified Windows Server 2016 Cloud Witness Professionals
Progent's Windows Server 2016 disaster recovery experts can help you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.
Private Cloud Hosting Services Specialists
Emergency Engineers Small Business Private Clouds
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in a solution that gives the maximum degree of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built upon proven virtualization architectures that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, infrastructure support, and IT management while achieving world-class fault tolerance and an unprecedented level of vendor independence.
ProSight Virtual Hosting Engineers
ProSight Virtual Hosting Technology Professional
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are based on mature virtualization techniques that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, system maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched level of vendor independence.
