Support for IT Service Businesses
Custom-Branded Help Desk, Ticketing, and Consulting Services
Additional Topics of Interest
Immediate Security Consulting SonicWall TZ400 Firewall
SonicWall NSA Firewall Security Team
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your business processes.
Microsoft Certified Partner Design Firm Power BI on Azure VMs
Power BI Mobile Apps Contract Development
Progent's Power BI experts can help you to design, deploy, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your target data for Power BI visualizations. Progent can assist you implement and administer a local, cloud based, or hybrid environment to run Power BI.
Entourage Instruction
Mac OS X Train
Progent offers onsite training customized for people who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for macOS and Mac OS X applications.
Support and Integration UNIX with Windows
Windows and UNIX Professional
If your company runs a UNIX or Linux network or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can help your entire organization in a broad range of security areas such as security administration practices, security architecture and models, access management products and methodology, software development security, business processes security, physical security, communications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic skills and international standards of knowledge that network security professionals are required to master. These accreditations offer IT management the assurance that those who have achieved their CISA or CISM certification have the background and knowledge to offer world-class security support and consulting help.
Barracuda Networks PA-7500 Series Firewall Technical Support
Barracuda Networks Security Team
Barracuda's affordable CloudGen Firewall appliances offer web filtering, safe remote access, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust protection along with centralized management throughout your complete enterprise including on-premises, cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, AWS, and Google Cloud Platform. Progent has the depth of expertise to be your one-stop resource for network guidance, administration, training, and cybersecurity expertise.
ProSight Reporting Network Infrastructure Monitoring Support and Help
Specialist ProSight Reporting Auvik Network Managemrnt
ProSight Reporting is a growing suite of real-time reporting plug-ins designed to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Hornetsecurity Altaro VM Backup and Hyper-V IT Services
Remote Consulting Hornetsecurity Altaro VM Backup Deduplication
Altaro VM Backup software from Hornetsecurity offers small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or onsite services to assist you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup technology.
Systems Management Server 2003 Technical Support
MCSE Expert Certified Systems Management Server 2003 Computer Consulting
Progent's Microsoft certified consultants offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important applications rapidly and reliably to appropriate workers, lower product costs and stay compliant by determining patterns of usage, improve Windows security by improving your knowledge of weak points and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by fully utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset tracking management including software and appliance inventory.
Microsoft Dynamics AX Application Consulting
Microsoft Dynamics Business Central Application Consultants
In addition to offering access to Microsoft Dynamics GP (Great Plains) consultants, Progent has consultants experienced in Dynamics AX (Axapta), Dynamics NAV, Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, administration help, migration support, and 1-on-1 or group online training classes tailored to address your specific requirements. Progent's experts also can help you build and maintain a secure, reliable network foundation to support your ERP, MRP and accounting solutions.
Exchange Server Migration Professionals
Exchange Server Migration Engineers
Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the value of Exchange 2010 for your business and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will offer fast return on investment by improving your workers' efficiency, lowering the cost of hardware and support, simplifying management, and consolidating your key communications platforms.
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Peppercon eRIC Technology Professional
24x7 HP Lights-Out 100c Remote Management Card Consultancy
Remote server management cards offer IT administrators complete control over a server without the need for an on-site visit. Through remote management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a high-availability business network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
Apple Mac and Windows coexistence Setup and Support
Mac and Windows Active Directory Information Technology Consulting
Progent's service experts in Mac and Microsoft Windows technology can help you integrate Apple Macintosh and Windows systems into cohesive networks with full sharing and collaboration support. Enabling productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and background with Mac and Windows products. Progent's experience in Microsoft and Apple consulting makes it possible to provide expert assistance to companies that rely on these platforms to keep their competitive advantage. Progent can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Hybrid cloud solutions Professionals
Microsoft Certified Google Cloud hybrid integration Designer
Progent can help you to plan and administer hybrid environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid architectures that utilize physical IT assets along with one or more public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of background delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and within your budget.
ASP.NET Core Design Firms
Microsoft Certified Expert VB.NET Integration Firm
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications quickly and at low cost.
Technology Consulting Services Virus Protection
Top Ranked IT Consulting Microsoft Exchange and Outlook
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers affordable Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Service Database Technology Consulting Services
Tracking Service Costs Remote Troubleshooting
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or local service firms who provide minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by every staff member to each client. The discipline of detailing and organizing support activity results in more efficient support and avoids a variety of common problems such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
Urgent On-site Support Small Office
Small Business Computer Network Consulting
Progent provides the help of Microsoft and Cisco-Premier IT support professionals to offer customers economical ways to help businesses maximize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide corporations, Progent's expert engineers can assist you to enhance your network's e-mail infrastructure, protection, availability, throughput, and IT management.
NetApp SnapMirror Consultancy
Open Now MetroCluster Management Consult
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery between sites located up to 185 miles away from one another. Progent's roster of veteran network consultants can assist you to design, configure, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning shelf IDs, determining aggregate layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to show compliance with industry standards and government requirements.
Word 2016 Integration Consulting
Microsoft 365 Outlook Network Consulting Companies
Progent's Office and Microsoft 365 experts can help companies of any size to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a cohesive solution that offers quick ROI and promotes better business outcomes. Progent can help you to interface Office or Microsoft 365 apps with one another and with additional key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent can also assist you to resolve compatibility issues between different releases of Microsoft Office desktop and can provide customized online training to individuals and teams.
Small Business WAP581 Computer Consulting
Small Business 100 AP Outsourcing
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices designed as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises configuration and debugging support to help your organization to plan, configure, update, tune, administer and troubleshoot Cisco Small Business wireless access point environments of any size or topology.
Support Wireless
Wireless Bridge Remote Consulting
Progent's wireless consultants can help small businesses plan, select, pilot, install and support protected building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of protection that matches or excels wired interfaces. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and deploy the wireless link solutions that match your company requirements.
Remote Microsoft SQL Technology Professional
Microsoft T-SQL Development Firm
Progent's Microsoft-certified SQL Server programmers and DBAs can provide online consulting to assist organizations of all sizes to create, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that range from small business or departmental databases to VLDB applications and data warehousing.
Award Winning Exchange 2019 On-site Technical Support
Exchange 2019 Disk Availability Group Consult
Progent can help you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and setting up Outlook clients.
Solaris Support and Setup
24-Hour Solaris Remote Technical Support
If your business computer system combines Solaris platforms with Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your operating systems to run side by side for simple administration, seamless information exchange, high dependability, superior performance, and tight protection. Progent's Sun Solaris and Microsoft Windows integration support offerings feature network architecture integration and support, support for Windows services for UNIX, online network monitoring and management, online network support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Postini Services
Antispam Technology Consulting Services
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by providing continually updated spam and virus blocking, policy administration, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools as well as outgoing email testing to help you troubleshoot your e-mail system and define and regulate company security policy.
Microsoft Dynamics GP 2015 Custom Programming Engineer
Microsoft Dynamics GP 2015 R2 Engineers
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, works with popular smart phones and tablets, allows single sign-on with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the critical IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this powerful platform.
Check Point 1000 Firewalls Protect
Security Firm Check Point UTM-1 Edge
Progent's Check Point Software firewall experts can help you plan, deploy, and manage firewall solutions built around Check Point Software Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or migrate efficiently to Check Point's next-generation security gateways.
Enterprise hybrid cloud solutions Consultant
Hybrid cloud solutions Consultancy
Progent can help your IT team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in both cloud-only systems or in hybrid topologies that combine local resources as well as one or more public clouds. To help you to incorporate public clouds with physical datacenters, Progent offers a variety of public cloud integration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of experience delivering advanced consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.
Citrix XenDesktop desktop virtualization Specialist
Award Winning Consultants Citrix Desktop Studio
Citrix has developed a comprehensive family of platforms that provide enterprise-class manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to assess the business benefits of Citrix virtualization products and help you plan, validate, implement, troubleshoot, and support Citrix virtualization platforms.
CISA Cybersecurity Audit Consultant
Immediate CISA Certified Auditor Security Organization
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants pass an extensive examination given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to assist companies in the fields of information systems audit process, information technology administration, network assets and architecture ROI, information technology service delivery, protection of information resources, and disaster recovery preparedness.
ProSight NinjaOne Remote Desktop Monitoring Network Consultant
ProSight NinjaOne RMM Remote Server Management Remote Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of critical assets.
Duo Zero Trust Security On-site Technical Support
Setup and Support Identity Verification
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other personal devices.
Work at Home Conferencing Consulting
Work from Home Video Conferencing Onsite Technical Support
Progent can assist small and mid-size companies to deploy and troubleshoot conferencing solutions to enable their at-home employees to collaborate efficiently with colleagues and customers.
Urgent Cloud Migration Consulting Service
Consultancy Firm Cloud Migration
Progent's IT outsourcing support offerings for small companies include designing 2003 Server, .NET, and Microsoft BackOffice environments, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, fixing stubborn integration issues, and creating a company-wide security strategy. Progent can show you how to maximize system availability and performance with non-stop configuration, resilient network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can assist with needs assessment, product inventory, BOM development, vendor qualification, procurement logistics, and professional documentation. Progent's computer outsourcing help also features education for office productivity packages such as Microsoft Office XP.
Apple Macintosh Network Consulting
Online Support Mac VoIP
Progent's Apple Mac networking consultants can help you with a wide range of network infrastructure areas such as system architecture, remote and mobile access, internetwork communication, security, and new technologies including Voice over IP and high-speed wireless networking. For company networks based exclusively on Apple Mac OS X or for environments incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the experience and size to handle the complexity of designing, configuring, and supporting a system architecture that is reliable, safe, efficient and supportive of your corporate goals. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN systems. Progent can also provide certified experts to help you with Cisco routers and switches.
Top Ubiquiti UniFi Security Gateway Professional
Ubiquiti WiFi management Professionals
Progent offers fast access to the skills of seasoned wireless specialists who can assist you to determine the value of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and place UniFi Wi-Fi access points for optimal coverage and performance.
Consulting Progent Media Relations
Top Services Progent Cybersecurity Press Relations
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Microsoft ISA Server Online Help
Remote ISA 2004 Firewall Computer Engineer
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with many sites, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company design and implement a configuration of ISA Server 2004 that meets your IT protection needs without limiting your productivity.
64-bit Processing Technology Professional
64-bit Migration Services
Progent's Microsoft-certified engineers can help you to update your desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit PC desktop computing, plan an affordable upgrade process that reduces business interruptions, and offer economical, professional remote support to assist your organization to install 64-bit PC desktop operating systems and application software on your existing computers.
24 Hour SUS Consulting Services
SUS Consultant
Microsoft Windows Server Update Services enables IT managers to install and track the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support staff can completely and effortlessly manage the distribution of patches that are published via Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft Software Update Services deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
Internal Network Security Scan Consultant
Wireless Security Scan Consulting Services
Progent offers small organizations two low-cost network security evaluation scanning packages that include, for a set price, remotely administered inventory scans of your network security profile which are analyzed by certified information security engineers who assess the data collected by the remote scan, deliver objective summaries of your existing network security, and make recommendations for improvements. Progent has developed two non-overlapping security evaluation packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while offering enterprise-class evaluations of your network's exposure to assault.
Windows and UNIX Specialist
Windows and UNIX Consulting Services
If your company operates a UNIX, Linux, or Solaris environment or a mixed-platform network, Progent's CISA and CISM-certified consultants can help your entire organization in a broad array of security topics including security management practices, security design and strategies, connection control products and methodology, software development security, operations security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM and ISSAP define the fundamental skills and worldwide standards of performance that network security professionals are expected to master. These certification provide IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the experience and knowledge to offer world-class security support and engineering help.
