Network Outsourcing for Mid-size Companies
Value Pricing for Network Support
Value Pricing for IT Outsourcing
Progent bills at a competitive by-the-minute rate for consulting services. Clients are not forced to pay for sign-up fees or minimum commitments that may cause buying consulting that is never provided. Progent offers an after-hours remote technical support program and does not charge for driving time except for emergency support in which on-site time is less than 4 hours.
Important features and advantages of Progent's value pricing model include:
- Affordable By-the-Minute Rates
Progent charges affordable per minute rates for access to seasoned consulting experts. Progent's Microsoft Certified engineers are quick, effective, and experienced. By billing at a competitive per-minute rate and solving problems quickly, Progent gives small and medium-size companies the best ROI you can find in the country for information system support. - Streamlined Engagement Model without Retainers or Surcharges for Standard Services
Progent's streamlined per-minute engagement model requires no complicated contracts, retainers, or concealed surcharges for support services provided during regular working hours. Many support organizations have minimum commitments or other extra fees that push service costs. For remote help, you pay just for the actual time Progent uses dealing with your technical issues. If it only requires a few minutes to solve your problem, then you are only charged for those few minutes. For regularly scheduled on-site service work booked more than one day ahead, you owe only for the time when our consultant is actually on location solving your problems. No on-site surcharges, driving time, or expenses. Just our competitive per-minute rate. For urgent immediate on-site service jobs, you may have to pay for the Progent engineer's driving time, but not at an increased emergency rate. Since Progent offers a large team of expert consultants situated throughout the service territory and in major regions across the U.S, an available expert is normally nearby to assist you. - Low Overhead Through Leveraged Technology
Progent provides services as efficiently as feasible so as to come up with timely, affordable solutions. By exploiting the latest technology, Progent streamlines support delivery and minimizes operational expenses. Progent's remote support and proactive monitoring drive service costs down significantly by handling problems quickly and preventing catastrophic breakdowns. Progent's sophisticated virtual office environment allows Progent's consultants to spend more time on resolving network issues and waste less time on logistics. Progent's extensive in-house support knowledge base enables Progent's engineers to evaluate and repair network trouble quickly and to cooperate with colleagues to deliver efficient solutions. - Remote Support
Progent is a pioneer in providing protected online support to business networks worldwide. When practiced properly, online service offers significant productivity enhancements and cost reductions by dealing with issues in a small percentage of the time that would be required for an on-site support visit. Progent's online service experts know how to resolve problems quickly, and Progent's per minuite pricing model for remote help shields customers from having to pay for support that is never provided. - Proactive Monitoring
ProSight WAN Watch is a managed service intended to allow small and mid-size businesses to outsource network infrastructure monitoring and management. ProSight WAN Watch tracks the health and availability of core network appliances like routers, switches, firewalls, and wireless access points as well as servers and endpoints. Progent's ProSight LAN Watch server and desktop monitoring service provides remote monitoring of key servers and desktops, warns you of potential issues, tracks warranties, makes sure software patches and updates stay current, and creates actionable performance reports. Progent's 24x7 remote monitoring and management (RMM) services built on Microsoft System Center Operations Manager can help you identify and fix imminent network problems before they can disrupt your network. Progent can provide the online and onsite expertise of System Center 2016 Operations Manager (SCOM 2016) hybrid cloud consultants as well as Microsoft System Center 2012 Operations Manager consultants.
An index of content::
Microsoft Windows Server 2019 Online Technical Support
Windows Server 2019 and SCOM Support Services
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Engineer Outlook 2019
Office 2016 Small Business Computer Consulting Firm
Progent's Office and Microsoft 365 experts can assist businesses to integrate Microsoft Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick ROI and enables improved business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 applications with each other and with additional core Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also help you to resolve compatibility problems between different releases of Microsoft Office desktop and can provide customized online training to individuals and groups.
Professional Lync Server 2013 PSTN Gateway
Lync Server 2013 dial plans Consultant
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to create a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live webinar and onsite training to your IT team and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
Consulting SMS 2003 Upgrade
SMS 2003 Upgrade IT Consulting
Progent's Microsoft certified consultants offer small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software quickly and reliably to specified users, reduce software expense and adhere to licensing agreements by understanding patterns of usage, improve Windows protection by improving your knowledge of vulnerability and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational expenses by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and resource tracking management including software and appliance inventory.
Integration 802.11 Wireless LAN
Microsoft, Cisco and Security Certified Experts Network Consultants 802.11ac Wi-Fi Network
Progent can help you design, configure, manage, and troubleshoot an efficient Wi-Fi LAN infrastructure, select sensible technology, and integrate access points, wireless bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you build a thorough 802.11x network security plan that is well aligned with the security plan for your overall business network.
Solaris Remote Professional
Professionals Solaris Remote
Progent offers national urgent phone support and consulting services for businesses who run UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX/Linux and Microsoft Windows products. Online IT help provides maximum return for your information technology budget by extending client efficiency and limiting the time charged for computer analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to handle most IT issues without squandering time and money by going to your site. In most of situations your IT issues can be remediated by telephone or through a mix of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure experts and CISM and CISSP certified security specialists to help you with the toughest system problems.
.NET C# Design Firm
.NET C++ Development Companies
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps rapidly and at low cost.
NetApp MetroCluster Synchronous Replication Services
Consultants MetroCluster Switch Integration
Progent can provide enterprise customers the help of a certified NetApp consultant to deliver online or on-premises expertise for NetApp's complete line of SAN software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN deployments efficiently based on leading practices.
At Home Employees Collaboration Software On-site Support
Offsite Employees Collaboration Onsite Technical Support
Progent can help small and medium-size companies to deploy collaboration technology to make it easy for their teleworkers to benefit from productive teamwork with colleagues and customers.
Great Plains Accounting Engineer
Dynamics GP VBA Consultancy
Progent's seasoned application designers and programmers can help your business to build enhancements to Microsoft GP/Great Plains that support the unique requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also provide help with a variety of software development tools that can be used to create user-interface and data integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Symantec VPN Network Consultants
Symantec Firewall Firewall Configuration
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor family or help you upgrade to newer firewall/VPN technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, outsourced security and network defense services, system monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for on-going technical help, maintenance, training, and security consulting.
Exchange 2000 Server Support Outsourcing
Exchange 2000 Upgrade
Progent is one of the most experienced network consulting companies for designing email systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Exchange Server 2000 under typical scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Power BI Reports Development
Power BI Desktop Reports
Progent's Power BI consultants can assist your business to design, install, manage, update or troubleshoot your Power BI solution. Progent can also assist you to organize your target data for Power BI reports and dashboards. Progent can help you build and manage a local, cloud based, or hybrid architecture to run Power BI.
Top Quality Meraki Wi-Fi AP Management Remote Technical Support
Meraki 802.11ac AP Support Outsourcing
Progent's Cisco Meraki Wi-Fi access point experts offer online and on-premises support to help organizations of any size to plan, deploy, manage, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides identical connectivity, performance, security compliance, manageability and uptime for wired and wireless clients irrespective of their location or device.
Mac Snow Leopard Security Consultant
Apple OS X Infrastructure Engineers
Progent's certified security consultants can show you how to secure your Apple Mac environment through expert services such as performing security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure off-site and mobile connectivity, installing automated software for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the specific objectives of your corporate information system.
Microsoft Exchange 2000 Upgrade Setup and Support
24-Hour Microsoft Exchange 2000 Outsourcing
Progent is among the most expert information technology support companies for creating email and messaging systems based on Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange Server 2000 under typical scenarios including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 support.
Exchange Server 2007 Support
Microsoft Exchange 2007 Professional
Progent's expert consultants can help you define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids network disruption, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting services include expertise with the configuration of third-party enhancements of Exchange 2007 Server that are in keeping with your business goals.
Infor SyteLine CloudSuite Shop Floor Control Consulting
Infor SyteLine CloudSuite Development Specialists
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies more than 25 years of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of critical processes to bring products to market quickly and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that spans from as-needed advice to end-to-end solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Top ASA Firepower Remote Support
ASA Firepower Support Outsourcing
The latest generation of ASA 5500-X Family of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, optimize, administer and debug firewall environments based on Cisco ASA firewalls with Firepower Services.
Small Office Computer Network Providers
Top Quality Consultancy Firm Small Offices
Progent provides the services of Microsoft and Cisco-Certified network support professionals to offer clients affordable ways to help businesses optimize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide enterprises, Progent's network consultants can help you improve your network's e-mail infrastructure, protection, reliability, performance, and IT administration.
Microsoft Windows 10 Assessment and Deployment Kit Consultants
Windows 10 Provisioning Support and Integration
Progent's Microsoft-certified consultants can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include ROI analysis, project management, application compatibility testing, test lab systems, virtualization strategies, Cloud integration, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, business continuity planning, webinar training for IT support personnel and users, and post-migration Call Center support services.
Award Winning Enterprise hybrid cloud solutions Professional
Hybrid cloud Consultant
Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in both cloud-based solutions or in hybrid topologies that utilize local IT assets along with one or more public clouds. To assist you to incorporate public clouds with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting services remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
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