Computer Network Outsourcing for Midsize Companies
By the Minute Billing for Network Support
Value Pricing for IT Outsourcing
Progent bills at a competitive by-the-minute rate for consulting services. Clients are not required to spend money on retainers or monthly commitments that could cause buying support that is never delivered. Progent offers an extended hours online technical support program and does not charge for driving time except for urgent help where onsite labor is under 4 hours.
Important features and advantages of Progent's value pricing model include:
- Affordable By-the-Minute Rates
Progent charges competitive per minute rates for the services of seasoned consulting experts. Progent’s Microsoft Certified engineers are fast, efficient, and experienced. By charging a reasonable by-the-minute rate and resolving problems fast, Progent gives small and medium-size companies the best return-on-investment you can find in the country for network consulting. - Streamlined Engagement Model without Retainers or Surcharges for Standard Services
Progent's streamlined by-the-minute engagement model demands no complex service agreements, retainers, or hidden charges for services delivered during normal business hours. Many service firms have minimum commitments or other added charges that drive up service costs. For remote support, you are billed just for the actual minutes Progent spends dealing with your technical issues. If it only takes ten minutes to resolve your difficulty, then you only pay for those few minutes. For scheduled on-location service work reserved at least 24 hours ahead, you pay just for the time when Progent's consultant is actually on location solving your technical issues. No on-location surcharges, driving fees, or expenses. Simply Progent's low by-the-minute rate. For urgent immediate in-person support jobs, you may be required to pay for our engineer's driving time, but not at an increased expedited service rate. Because Progent offers an extensive pool of seasoned consultants situated across the area and in key cities across the United States, a capable expert is normally nearby to help. - Low Overhead Through Leveraged Technology
Progent provides support as efficiently as possible so as to come up with fast, affordable solutions. By leveraging the latest technology, Progent streamlines service logistics and reduces administrative overhead. Progent's online support and automated monitoring drive service costs down dramatically by resolving anomalies fast and preventing serious failures. Progent's sophisticated virtual office network allows Progent's support staff to concentrate on fixing network problems and waste less time on travel. Progent's extensive in-house support knowledge base enables Progent's engineers to evaluate and repair network trouble quickly and to cooperate with colleagues to deliver efficient solutions. - Remote Support
Progent is a pioneer in delivering protected online support to business networks worldwide. When practiced properly, remote service offers dramatic productivity improvements and cost savings by dealing with problems in a fraction of the time that would be needed for an on-premises service visit. Progent's remote support experts know how to resolve problems rapidly, and Progent's per minuite pricing model for remote service protects clients from having to pay for help that is never delivered. - Proactive Monitoring
ProSight WAN Watch is a managed service intended to allow small and mid-size businesses to outsource network infrastructure monitoring and management. ProSight WAN Watch tracks the health and availability of core network appliances like routers, switches, firewalls, and wireless access points as well as servers and endpoints. Progent's ProSight LAN Watch server and desktop monitoring service provides remote monitoring of key servers and desktops, warns you of potential issues, tracks warranties, makes sure software patches and updates stay current, and creates actionable performance reports. Progent's 24x7 remote monitoring and management (RMM) services built on Microsoft System Center Operations Manager can help you identify and fix imminent network problems before they can disrupt your network. Progent can provide the online and onsite expertise of System Center 2016 Operations Manager (SCOM 2016) hybrid cloud consultants as well as Microsoft System Center 2012 Operations Manager consultants.
An index of content::
Professional IT asset management
Consultant Services ProSight domain expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Citrix MetaFrame Support Services
Virtual Applications Hub Computer Consulting
Progent's Citrix consultants can assist your business to plan, install, manage, and troubleshoot a virtual Windows application delivery and management system based on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to administer and support a remote datacenter that offers high availability, advanced protection, and fast recovery.
Urgent Security Auditor UNIX
Solaris Evaluation
If your company has a Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can assist your entire enterprise in a wide range of security topics such as security administration practices, security design and models, access management products and techniques, software development security, business processes security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that network security professionals are expected to possess. These certification provide IT management the confidence that those who have earned their CISM or CISSP certification have the background and theory to deliver effective security support and engineering services.
Support Services Branch Offices
24-Hour Microsoft Experts Branch Offices IT Consulting
Years of background delivering Microsoft expertise and Cisco network consulting has enabled Progent to build an unmatched capability for serving branch offices that require IT help with the responsiveness common to with small organizations but which includes professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise has a sales office located anywhere in California or any area served by Progent's engineers, Progent can provide a broad range of onsite and on-line network consulting services and network architecture assistance.
Consultant ProSight Email Content Filtering Service
24/7/365 Engineer Email Polymorphic Virus Protection
Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Exchange Upgrade Specialists
Exchange 2007 to Exchange 2010 Upgrade Technology Professional
Progent's Microsoft-certified engineers can provide affordable online and onsite help to implement your upgrade to Exchange 2010, produce thorough documentation of your new email environment, educate your IT team and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing management consulting and engineering support. Progent can also help you migrate from Exchange 2010 to Exchange 2013 or Exchange 2016.
UNIX Online Network Services
Sun Solaris Remote Consultant Services
Progent provides nationwide urgent phone support and consulting services for businesses that operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft products. Remote network consulting offers maximum leverage for your information technology budget by preserving user efficiency and limiting the time billed for computer analysis and repair. Sophisticated online access utilities and skilled technicians and engineers combine to enable Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of cases your IT problems can be remediated by telephone or via a combination of phone support and online access. Progent can offer the services of Cisco CCIE network experts and CISSP premier security specialists to assist with the most challenging network problems.
24/7/365 Support Services Microsoft ISA Server
ISA 2004 Firewall Professional
Progent's Microsoft-certified ISA Server consulting experts have broad backgrounds creating corporate security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.
Lync Server 2013 and Android Engineer
Microsoft Lync Server Instant Messaging Support Services
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling across a broad range of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 consultants and network integrators can help you to evaluate the advantages of Lync 2013, design an in-house, cloud-based (via Lync Online) or hybrid model appropriate for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your management team and users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
24x7 Specialists Enterprise hybrid cloud integration
Microsoft Azure hybrid cloud integration Consultants
Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid topologies that utilize physical resources as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Azure hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.
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