Computer Help for Mid-size Companies
Value Pricing for Network Outsourcing
Value Pricing for IT Outsourcing
Progent charges a competitive per-minute rate for technical support. Customers are not forced to pay for retainers or minimum commitments that may result in paying for support that is never provided. Progent offers an extended hours remote support program and does not bill for travel with the exception of emergency help in which on-site labor is less than four hours.
Important features and advantages of Progent's value pricing model include:
- Affordable By-the-Minute Rates
Progent charges competitive per minute rates for the services of seasoned consulting professionals. Progent’s Microsoft and Cisco Certified engineers are fast, effective, and experienced. By charging a reasonable by-the-minute rate and solving problems quickly, Progent gives small and mid-size businesses the top ROI you can find in the country for information system consulting. - Streamlined Engagement Model without Retainers or Surcharges for Standard Services
Progent's streamlined per-minute engagement model requires no complex service agreements, minimum commitments, or hidden charges for services delivered during regular business hours. Many support firms have minimum charges or similar extra fees that drive up service bills. For remote help, you are billed only for the actual time Progent spends dealing with your technical issues. If it only requires ten minutes to resolve your difficulty, then you are only charged for those minutes. For regularly scheduled on-site service work booked more than one day in advance, you pay only for the period when Progent's expert is there on location fixing your technical issues. No on-site surcharges, driving time, or expenses. Simply Progent's low per-minute rate. For emergency same-day in-person service calls, you could have to pay for our engineer's driving time, but not at an increased emergency rate. Because Progent offers an extensive team of seasoned engineers situated throughout the service territory and in key cities across the U.S, a capable consultant is normally nearby to help. - Low Overhead Through Leveraged Technology
Progent delivers services as efficiently as feasible in order to come up with fast, affordable solutions. By leveraging advanced technology, Progent streamlines support logistics and reduces operational expenses. Progent's online support and automated monitoring drive support bills down significantly by resolving problems quickly and preventing catastrophic breakdowns. Progent's sophisticated virtual office environment enables Progent's consultants to concentrate on resolving network issues and waste less time on travel. Progent's extensive in-house support knowledge base enables Progent's engineers to evaluate and repair network trouble quickly and to cooperate with colleagues to deliver efficient solutions. - Remote Support
Progent is a leader in providing secure online support to business information systems worldwide. When performed correctly, online support offers significant productivity improvements and cost savings by solving issues in a fraction of the time that would be needed for an on-premises service call. Progent's remote service professionals can solve problems rapidly, and Progent's per minuite pricing model for online support protects customers from having to pay for support that is never delivered. - Proactive Monitoring
ProSight WAN Watch is a managed service intended to allow small and mid-size businesses to outsource network infrastructure monitoring and management. ProSight WAN Watch tracks the health and availability of core network appliances like routers, switches, firewalls, and wireless access points as well as servers and endpoints. Progent's ProSight LAN Watch server and desktop monitoring service provides remote monitoring of key servers and desktops, warns you of potential issues, tracks warranties, makes sure software patches and updates stay current, and creates actionable performance reports. Progent's 24x7 remote monitoring and management (RMM) services built on Microsoft System Center Operations Manager can help you identify and fix imminent network problems before they can disrupt your network. Progent can provide the online and onsite expertise of System Center 2016 Operations Manager (SCOM 2016) hybrid cloud consultants as well as Microsoft System Center 2012 Operations Manager consultants.
An index of content::
Application Virtualization Specialist
24-Hour Professional XenApp Virtual Application Delivery
Progent's Citrix experts can help your business to plan, deploy, administer, and troubleshoot a virtualized Windows application delivery solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to manage and support an off-site datacenter that offers high uptime, enhanced protection, and rapid disaster recovery.
Cisco Firesight Management Computer Consultants
IT Consulting Cisco Firepower 4000 Series Firewalls
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized control of advanced security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.
SharePoint Development
Immediate ASP Design
If you need assistance writing, improving, or troubleshooting applications for Microsoft Windows, Linux, or for the Web, Progent’s expert team of programmers, database architects, and software project managers can ensure you get the job done on time and within your budget. Progent's seasoned application programmers offer affordable and expert online consulting for jobs as simple as creating VBA scripts for Office Excel or as challenging as developing line-of-business RDBMS applications built on Microsoft SQL Server ,Oracle, or MySQL.
24-7 Cybersecurity Firms SonicWall TZ500 Firewall
24x7x365 SonicWall NSA 9450 Firewall Protecting
Progent's certified SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your corporate operations.
Urgent SharePoint 2013 Migration Technical Support
SharePoint 2013 PerformancePoint Services Help and Support
Progent has been providing SharePoint support since the initial product was published more than a decade ago, and Progent has the breadth and depth of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual tasks related to your SharePoint 2013 migration.
Top Rated Cisco CCNP Employment Opportunities
Microsoft Consultants From Home Job
Progent is seeking to hire fulltime, solutions-driven Microsoft accredited consultants with Microsoft Certified Systems Engineer certification; Cisco certified system engineers who have Cisco CCNP or CCIE certification; security consultants with CISSP or CISA or equivalent security credentials; and advanced network design experts with experience in mobile solutions, wireless connectivity, service continuity, business continuity, information protection, and server virtualization. Progent also seeks professionals who can work on our staff of help desk support specialists and remote troubleshooting experts. In addition, We are seeking experienced managers who can operate productively in Progent's fast-paced, virtual office environment.
Red Hat Linux Support and Setup
Redhat Linux Onsite Technical Support
Progent's Linux consulting experts offer small businesses and software developers support for managing and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your organization contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient one-stop source to help you build and maintain a secure and robust mixed-platform network and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Remote GCIH Technical Consultant
Microsoft Certified Systems Administrator (MCSA) Computer Consulting Firm
Progent offers customers access to engineers who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients have the right to be sure that their computer support consultants have accredited training as well as broad real-world experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) confers privileges for substantially superior vendor support than is available to non-certified service providers, enabling Progent to deliver customers a better level of IT service. In addition, recognized certifications such as CISA or ISSAP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the services of recognized IT experts.
Lync Server 2013 Back End Server Consulting Services
Consultant Lync Server 2013
Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, and both VoIP and traditional PSTN voice communication. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to assist your company to manage and repair your current Lync 2010 environment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
Windows Server 2012 R2 Multitenancy Support Services
Professional Windows Server 2012 R2 upgrade
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security plan, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
VoIP Phone System Remote Support
Cisco VoIP Phones and Jabber Remote Support
Progent's Cisco-certified IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly named CallManager, or with Cisco Unified CM Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Unified CM apps that include Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
SCCMM 2016 Consultant
System Center 2016 and Hyper-V Integration Technology Consulting Services
Small to mid-sized companies can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft Premier IT support experts. With Progent's economically priced network support packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small company information systems world-class availability, protection, and performance.
Cisco VoIP Phones and Unified Communications Online Consulting
IP Endpoints Remote Technical Support
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
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