Computer Outsourcing for Midsize Companies
Value Pricing for Network Outsourcing
Value Pricing for IT Outsourcing
Progent charges a competitive by-the-minute rate for technical services. Clients are not required to pay for retainers or monthly commitments that could result in paying for support that is never provided. Progent offers an extended hours remote technical support program and does not bill for travel except for emergency help where on-site time is less than four hours.
Important features and advantages of Progent's value pricing model include:
- Affordable By-the-Minute Rates
Progent charges affordable per minute rates for the services of proven support experts. Progent's Microsoft Premier consultants are fast, effective, and experienced. By charging a competitive by-the-minute rate and resolving problems fast, Progent gives small and mid-size companies the best ROI available in the country for network support. - Streamlined Engagement Model without Retainers or Surcharges for Standard Services
Progent's simple by-the-minute engagement model requires no complicated contracts, retainers, or hidden charges for services delivered during regular business hours. Many support organizations have minimum charges or similar added fees that inflate service bills. For online support, you pay only for the logged time Progent spends working on your technical issues. If it only takes ten minutes to resolve your difficulty, then you only pay for those few minutes. For scheduled on-location support work reserved more than 24 hours in advance, you owe only for the time when our consultant is actually on location fixing your problems. No on-location surcharges, travel fees, or expenses. Simply Progent's competitive by-the-minute rate. For urgent immediate on-premises support calls, you may be required to pay for the Progent engineer's travel time, but not at an increased expedited service rate. Because Progent offers an extensive team of expert engineers located throughout the area and in major regions throughout the United States, an available expert is normally close by to assist you. - Low Overhead Through Leveraged Technology
Progent delivers support as efficiently as possible so as to produce timely, affordable solutions. By exploiting advanced technology, Progent streamlines service logistics and minimizes operational expenses. Progent's remote help and proactive monitoring drive service costs down dramatically by handling anomalies quickly and avoiding serious failures. Progent's sophisticated virtual office network allows Progent's support staff to focus on resolving network issues and waste less time on travel. Progent's extensive in-house support knowledge base enables Progent's engineers to evaluate and repair network trouble quickly and to cooperate with colleagues to deliver efficient solutions. - Remote Support
Progent is a leader in providing protected online support to business networks worldwide. When practiced correctly, remote support provides dramatic productivity improvements and cost savings by solving issues in a small percentage of the time that would be needed for an in-person support call. Progent's online service professionals are able to solve problems quickly, and Progent's per minuite pricing model for online help shields customers from being billed for help that is never delivered. - Proactive Monitoring
ProSight WAN Watch is a managed service intended to allow small and mid-size businesses to outsource network infrastructure monitoring and management. ProSight WAN Watch tracks the health and availability of core network appliances like routers, switches, firewalls, and wireless access points as well as servers and endpoints. Progent's ProSight LAN Watch server and desktop monitoring service provides remote monitoring of key servers and desktops, warns you of potential issues, tracks warranties, makes sure software patches and updates stay current, and creates actionable performance reports. Progent's 24x7 remote monitoring and management (RMM) services built on Microsoft System Center Operations Manager can help you identify and fix imminent network problems before they can disrupt your network. Progent can provide the online and onsite expertise of System Center 2016 Operations Manager (SCOM 2016) hybrid cloud consultants as well as Microsoft System Center 2012 Operations Manager consultants.
An index of content::
Windows Server 2012 R2 Storage Spaces Computer Consultant
Windows Server 2012 R2 Hyper-V Virtual Switch Network Consultant
Progent's certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline network administration, assist with application development, and build and validate a DR/BC plan.
Cisco and Microsoft Amazon AWS hybrid cloud solutions Services
Microsoft and Cisco Certified Expert Microsoft Azure hybrid cloud solutions Engineer
Progent can assist your IT team to design and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that combine on-premises IT assets as well as one or more cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud integration services such as Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and troubleshooting. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration projects quickly and within your budget.
Open Now Setup and Support Microsoft SMS
Online Help SMS Server Migration
Progent's Microsoft consultants provide small and medium size companies world-class consulting support for SMS Server and Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager is the new title for the change management solution previously called Systems Management Server. Configuration Manager provides a variety of enhancements to Systems Management Server 2003 such as full automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's Microsoft certified engineers can help you use SMS 2003 or Configuration Manager economically for streamlined operating system and application deployment, security patch administration, application metering, and software license reconciliation. Progent's engineers can also help you to move efficiently from SMS Server to System Center Configuration Manager.
Consultant Services Remote Data Backup and Restore Services
Immediate Support and Integration ProSight ECHO Managed Cloud Backup Services
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information.
SentinelOne EDR Engineers
Consulting SentinelOne Singularity Complete Reseller
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
ransomware cleanup and recovery Engineers
Engineer Snatch ransomware recovery
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Citrix Xen Hypervisor Services
XenServer Consultant
Progent's Citrix-authorized consultants can help your company to understand the business benefits of XenServer as well as other Citrix platforms, and can help your IT organization to plan, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your existing XenServer environment and help you to enhance consolidation, responsiveness, protection, uptime, and recoverability.
Internal Security Scan Consulting Services
Wireless Security Inventory Technology Professional
Progent offers two low-cost service packages intended to allow small companies to get a professional network security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers a comprehensive test of your network from beyond your company firewall to uncover potential weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from a secure machine inside your firewall to determine the risk to inside threats. The two security inventory services are configured and executed from a protected remote location.
SCCM MAM Support and Help
System Center Configuration Manager On-site Support
Configuration Manager automates application and device provisioning across multiple sites, streamlines security and compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health reporting, allows safe self service, and offers a common control mechanism for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can help you with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Microsoft Experts Remote Office Support and Integration
24/7 Branch Office Professional
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for serving branch offices that need network service with the responsiveness associated with with small firms but which offers professional client interaction, complete documentation, and compliance with enterprise IT protocols. If your corporation has a remote office located anywhere in California or any area served by Progent's engineers, Progent can offer a wide range of in-person and off-site IT consulting services and system design expertise.
Contact Progent
Progent Phone Numbers
For small businesses interested in Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
Select Topic: