Computer Outsourcing for Mid-size Businesses
Per Minute Cost for IT Support
Additional Topics of Interest
Consult Azure Stack integration
Azure Hybrid integration Consultants
Progent can assist you to plan and carry out an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services across onsite and Azure assets.
Co-managed Heldesk Network Engineer
Top Rated Cisco Certified Expert Supplemental Help Desk Integration Services
Progent's Shared Call Center service allows your IT organization to split the load for Help Desk support transparently between your in-house IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Consulting Services MSP360 Backup
MSP360 Desktop Backup Onsite Technical Support
Progent's data protection experts can assist your company to create, implement and debug a backup plan built around MSP360 software. MSP360 enables file or image-based backup/recovery for virtual machines and physical computers, works with all leading public clouds, and allows you to create a backup ecosystem with a minimum Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to protect against data loss caused by human mistakes, computer glitches, malicious users, and malware attacks such as ransomware.
ProSight Reporting Infrastructure Monitoring Online Technical Support
Setup and Support ProSight Reporting Remote Network Infrastructure Management
ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to integrate with the industry's top ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Integration Support Oracle 10g
Oracle RDBMS Programmer
Progent can provide affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also can provide support for Data Guard replication technologies and Oracle Recovery Manager.
Windows SharePoint Services Setup and Support
Office SharePoint Server 2010 Technology Consulting
Progent's Microsoft-certified experts offer companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a common spot for your workers or clients to access, organize, distribute and manipulate useful information, documents, and applications and to interact with one another. SharePoint allows quicker and better decisions, more effective sharing across groups and more streamlined business practices. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information they've created in a manner that makes data easy to locate, download and apply. Progent's SharePoint experts can assist your organization to manage your current SharePoint ecosystem or migrate to the latest release of SharePoint.
Security Consultants Cybersecurity Penetration Testing
Stealth Penetration Testing Firewall Configure
Stealth penetration testing is a key component of any overall IT system security plan. Progent's security experts can run thorough penetration tests without the knowledge of your company's internal network support resources. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion incident warnings and event history analysis are properly set up and actively observed. Progent can implement continuous automatic penetration testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and unsound product defaults can be combined by threat actors into the multi-vector attacks common to modern variants of ransomware.
Support Service Desk Sharing
Cisco Certified Expert Supplemental Service Desk Engineer
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Microsoft Software Update Services Consulting
Microsoft Software Update Services Integration Support
Microsoft WSUS enables information technology administrators to install and track the latest Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can assist you with complex details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, configuring client's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container that makes sense for your network environment.
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Small Business Onsite Technical Support
Onsite Technical Support Small Office
If you have a company IT system with 10 to 50 desktop clients, Progent's computer outsourcing services free your organization from dependence on an individual independent service provider while giving you cost-effective and dependable access to high-quality technical support. By delivering network support service when you require it, providing advanced expertise for critical technologies, offering unique support such as 24x7 network monitoring, and billing only for support you use, Progent offers you an economical way for maximizing the productivity of your small office information system. Progent is the smart way for small organizations to build and support a robust and secure IT network and to have fast access to the skilled consulting typically restricted to businesses who are able to afford a sizeable in-house IT group.
Mac Penetration Testing IT Services
macOS and Cisco Security Consulting
Progent's certified security staff can help you protect your Apple Mac network through expert support offerings such as running security audits, recovery from virus and denial of service penetrations, setting up firewalls, integrating safe remote and mobile access, deploying automated programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the particular objectives of your business information system.
Microsoft Teams Active Directory Federation Services Consultancy
Microsoft Teams Web Apps Server Consulting Services
Progent can assist you to design a migration to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
CrashPlan Backup Professionals
Backup Exec Consulting Services
Progent offers affordable online support from engineers with expertise in a broad array of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux servers and desktops plus laptops and handhelds. Progent offers help for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to design, enhance, or maintain backup/restore systems for a variety of environments such as local, remote, cloud, or a mix.
Mac Technical Support Consultant Services
OS X Remote Consultants
Progent provides nationwide remote technical support and troubleshooting services for companies who operate Apple Mac OS X networks or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft products. Progent's consultants can provide Apple macOS and OS X users a variety of services including desktop support, migration to the most recent edition of OS X from other earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Online network consulting offers maximum leverage for your information technology dollar by extending user productivity and limiting the time charged for network analysis and repair. Advanced remote support utilities and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and expense by going to your site. In the vast majority of cases your network problems can be remediated over the phone or through a combination of telephone help and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISA certified security specialists to assist with the toughest network problems.
Emergency Operations Manager Network Consulting
Remote Support Services Operations Manager
Mid-sized companies can enjoy all the benefits of Microsoft Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced network support packages, medium-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager with network monitoring, proactive warnings, in-depth system analysis, Help Desk Call Center, and online service. For companies with line-of-business environments who need zero-downtime networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer mid-size company networks enterprise-class reliability, security and performance.
Open Now Network Consulting Windows Server 2016 Failover Clusters
Top Rated Windows Server 2016 Software Load Balancing Support Services
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Engineers Virtual Server Technology
Virtual Server Technology Engineers
Server proliferation puts pressure on IT budgets and administrative resources. Server consolidation through a virtual architecture offers lower TCO of hardware and faster return on investment, more efficient use of servers, simplified operations, increased network uptime, and easier management. Common usage scenarios for virtual machines include resource consolidation, low-cost platforms for mission-critical legacy software running on outdated operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
Top Consult Cybersecurity Architecture
24-7 ISSAP Security Tech Services
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous testing and extensive experience with network security design. ISSAP consultants have comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can help your company with all phases of architecture security.
Open Now Professionals MetroCluster Switch Integration
NetApp MetroCluster Troubleshooting Professionals
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with replication to provide rapid, zero RPO disaster recovery between datacenters located as far as 300km apart from each other. Progent's team of seasoned network experts can assist your business to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, arranging plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster disaster recovery solution to prove compliance with industry standards and government requirements.
Integration Support Microsoft Data Protection Manager 2012
SCDPM 2012 Disaster Recovery Configuration
Progent's Microsoft-certified consultants offer remote or onsite expertise to help companies of any size to design, implement, administer, and repair a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from older versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager implementation for on premises, cloud, or hybrid environments. Progent offers as-needed support for fixing especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
IT Services Aironet 3600 Access Point
Aironet 2800 Access Point Technical Support Services
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite support for legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can assist you to plan and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.
Microsoft NodeZero Certified Penetration Testing Security Team
NodeZero Certified Threat Assessment Protection
Progent's certified cybersecurity experts can perform NodeZero-powered penetration tests to verify your security monitoring and protection tools and policies are correctly configured and effective.
Windows Server 2012 R2 Live Migration Network Consulting
Microsoft Certified Support and Integration Windows Server 2012 R2 Private Cloud
Progent's Microsoft-certified professionals can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, develop a corporate-wide security plan, streamline IT administration, assist with application development, and generate and validate a DR/BC plan.
Dynamics GP App Development Development Companies
Dynamics GP App Development Development Companies
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that let you track your business more effectively, turning raw information into useful understanding of your company and customers.
Cybersecurity Company SonicWall NSA 6650 Firewall
Firewall Configuration SonicWall PRO
Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and design protection into your business practices.
Exchange 2003 Setup and Support
Top Microsoft IT Consultants Exchange Server 2003 Upgrade
Progent's Microsoft-certified consultants provide computer support and network consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Microsoft Exchange Server 2003 include system design, deployment, documentation, onsite and remote troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
SMS 2003 Upgrade Configuration
SMS Migration Support and Integration
Progent's Microsoft certified experts provide small and medium size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical software quickly and automatically to appropriate users, lower software costs and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and resource tracking management including program and appliance inventory.
24x7x365 SPA300 Series IP Phone Integration
Cisco VoIP Phones and CallManager Consulting
Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Helpdesk for at Home Workforce Support and Integration
Consultant Telecommuter Integration
Progent has 20 years of background assisting small and medium-size companies to plan, implement, optimize, manage, and debug IT networks that support teleworkers.
24x7 Jabber and SIP Help and Support
Jabber and Expressway for Mobile and Remote Access Integration Services
Progent's Cisco Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, deploy, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced support for all the products, technologies and services that make up creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Consultant Offsite Managed Backup and Recovery Services
ProSight ECHO Hybrid Cloud Data Backup Services Specialists
ProSight Data Protection Services ECHO provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup processes and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical data.
Flexential Data Center Consult
Consulting Flexential Tampa Colocation Center
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a team of network experts based in the Tampa area, and Progent can also provide remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning experts. Progent can also help your business to design and carry out a migration to the Flexential facility by providing services such as designing system configuration, specifying hardware, system setup and validation, troubleshooting, streamlining remote management, and educating your network support team.
Cisco ASA 5500 Firewall Upgrade Integration Services
Onsite Technical Support ASA 5550 Firewall
Progent's Cisco certified network infrastructure consultants can help you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Urgent Microsoft Exchange and Outlook Network Support Consultants
Technical Support Services Virus Protection
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email access. Progent's Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Largest Oracle Enterprise Manager Consult
Engineers Oracle Recovery Manager
Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle software developer. Progent offers advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and Oracle Recovery Manager.
Best Microsoft Windows 2008 R2 Integration Services
Remote Technical Support Windows Server 2008 DirectAccess
Windows Server 2008 R2 offers high levels of performance, security, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide affordable online consulting, troubleshooting, and training services to assist you to plan, implement, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Palo Alto Networks PA-220 Series Firewalls Technology Consulting Services
Cybersecurity Consultancy Palo Alto Networks PA-220 Series Firewalls
Progent's Palo Alto Networks firewall experts can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to create a modern cybersecurity solution that spans your on-premises and cloud-based resources and protects all users at any location with any device.
Solaris-Windows Migration
Solaris to Windows Migration Consultants
Progent can help your business to plan and implement an efficient migration from a Solaris-based IT environment to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can show you how to guard your data and minimize business discontinuity by developing an efficient migration strategy that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current environment, transition planning and validation, Exchange migration services, data and application migration, and server and storage system transition and consolidation.
Protect Barracuda Networks F900B Series Firewall
Barracuda Networks F900B Series Firewall Compliance Auditor
Barracuda's value-priced CloudGen Firewall devices combine web filtering, safe remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection with centralized management encompassing your complete enterprise including on-premises, public cloud, and hybrid network models. Public clouds supported include Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to be your one-stop resource for technical help, administration, training, and security consulting.
Microsoft 365 and on-premises Exchange Configuration
24-7 Microsoft 365 IDFix Technical Support Services
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other Exchange components to lower hardware costs and management hassle. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable online support to help your small businesses to assess the benefits of Exchange Online, design a network topology that makes sense for your business needs and budget, carry out an efficient migration from your existing Exchange organization to one that incorporates Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
Information Transfer Engineer
Knowledge Transfer Online Support
Progent practices knowledge transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Small companies who work with familiar freelance service providers or who employ internal IT staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, secure, and productive.
iPhone and Office integration Remote Support
iPhone remote access Network Consultants
Progent offers cost-effective remote consulting to assist you to plan, configure, and fix any facet of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or major engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you build or maintain a highly available, secure and scalable network infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, collaborative environment that optimizes the business value of your IT system.
Citrix StorageLink Gateway Specialist
Citrix and Microsoft Hyper-V Remote Support Services
Progent's Citrix experts can assist your organization to evaluate the strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials to enhance the responsiveness, availability, consistency, and recoverability of your virtualized environment while lowering the cost of resources and operations and streamlining administrative tasks.
On-site Support Microsoft Exchange 2016 Upgrade
24-7 Technical Support Exchange 2016 Migration Planning
Progent can help your business in any and all facets of your upgrade to Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up HLB for fault-tolerant client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows Server 2000 Migration Consultant
Windows Server 2000 Migration Consultants
Progent's certified Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, provide tech support and repair, and enhance security. Progent can also help you design, rationalize, and execute a plan to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in setting up pilot programs to reduce the technical risk involved with moving to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
Network Administration Notebook VPN
Smartphone Synchronization Phone Support
Progent's remote connectivity and smartphone synchronization experts can help you to design and deploy secure access solutions for remote desktop PCs, laptops, and smartphones so they work seamlessly with your IT network, enabling your business to improve the productivity of your off-site workers.
Remote Dynamics GP Update Services
Microsoft Dynamics GP Migration Consultant
Progent's consultants have supported Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered integration, customization, education, and debugging services since the platform's original release. Progent can provide in-depth support for updating legacy Dynamics GP/Great Plains deployments. Progent can help you to design, test, and carry out a cost-effective upgrade from a an outdated version to the latest release of Dynamics GP.
Professionals Tandberg Telepresence
Cisco Video Conferencing Engineers
Progent can provide the services of an accredited engineer with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, and LifeSize and can assist you to plan, install, expand, or maintain a telepresence solution that protects your current investment and maximizes the strategic value of your IT network. Progent also offers the services of infrastructure consultants who can assist companies of any size to create and maintain a network that delivers the performance, reliability, protection, and expandability required to support your video conferencing/telepresence solution.
ProSight Reporting Network Infrastructure Monitoring Specialists
ProSight Reporting Remote Infrastructure Monitoring Onsite Technical Support
ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Award Winning Offsite Employees Data Protection Network Engineer
Work at Home Data Protection Integration Services
Progent can help small and medium-size organization to design, implement, validate and troubleshoot data protection technology for work-from-home employees.
Cisco and Microsoft Certified Hybrid cloud integration Specialist
Enterprise hybrid cloud Consultants
Progent can assist your IT team to design and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid topologies that combine local IT assets as well as one or more public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud migration support services such as Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has two decades of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
On-site Support Sun Solaris
Sun Solaris Outsourcing
If your company computer system mixes Sun Solaris technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for easy management, transparent information exchange, high dependability, enhanced performance, and tight security. Progent's Solaris and Microsoft Windows integration support offerings feature network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online technical support and troubleshooting, in-person technical support, and Helpdesk outsourcing.
Consult Blackberry
Consulting Services BlackBerry Email
Progent offers the expertise of BlackBerry-premier consultants who can assist small companies to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the need for an internal BlackBerry expert and minimizing the expense and distraction of maintaining a mobile workgroup. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient remote support model, offers small and mid-size businesses a cost-effective solution for incorporating BlackBerry devices and software productively into their information network.
Progent Management Guru
Progent's Management Team Consolidation
Progent's management team includes industry professionals with decades of background providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having assembled a management team able to provide customers with the top service value available anywhere.
Technology Consulting Barracuda Networks F600D Series Firewalls
Barracuda Networks VPN Security Audit Services
Barracuda's value-priced CloudGen Firewall devices combine web filtering, remote connectivity, SSL tunnel VPN, secure SD-WAN, and modern Zero-Trust protection with centrally managed and monitored services throughout your whole enterprise including on-premises, public cloud, and hybrid network architectures. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform (GCP). Progent has the depth of skill to serve as your go-to resource for technical support, maintenance, education, and security expertise.
Citrix XenDesktop desktop virtualization Consultant Services
24x7 Citrix OpenCloud Access Integration Support
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the business value of your information system; configure XenDesktop software with your physical and virtual servers, user computers, and printers; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver advanced online technical support. Progent can also train your IT staff to follow best practices to maintain XenDesktop effectively.
Windows 8.1 Storage Spaces Online Support Services
Windows 8.1 Work Folders Network Engineer
Progent's engineers can deliver a variety of IT outsourcing and co-sourcing services to help companies of any size to deploy, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's senior project managers can assist to create testing labs to assess Windows 8.1 and develop and execute Windows 8.1 migration projects based on proven methodologies.
Windows Server 2022 Hybrid Solutions Engineer
Top Windows Server 2022 Container Image Engineer
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
ISA 2000 Server Setup and Support
Professional ISA 2004 Standard Edition Server
Progent's Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Security Organizations Symantec Firewall
Security Services Symantec Firewall
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or show you how to upgrade to current firewall/VPN technology. Progent can also enable you to design and execute a complete security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your single resource for on-going technical help, maintenance, education, and security consulting.
Firepower Remote Support Services
Network Engineer Cisco ASA 5500-X Firewall with Firepower
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Specialist SQL Server 2016 Data Warehousing
SQL Server 2016 SSRS Configuration
Microsoft SQL Server 2016 offers significant improvements in performance, scale, security, high-availability, mobile computing integration, plus built-in analytics and reporting. New features include PolyBase for processing relational and non-relational databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
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