Progent's certified SonicWall firewall consultants can help you integrate, maintain, and tune SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your business practices.
Progentís team of expert programmers, relational database architects, and project managers can help enterprise clients to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by providing relational database architects and software programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also offers experience with web development tools and can help clients to create, expand, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Progent offers affordable remote access to an authorized Oracle DBA consultant or an Oracle application developer. Progent offers comprehensive DBA services for all versions of Oracle's RDBMS platform and can also help plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also provides support for Data Guard replication technologies and ASM file/volume manager.
Progent can provide affordable remote consulting to help businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
Progent can provide quick access to the skills of veteran Wi-Fi consultants who can assist organizations to determine the advantages of Ubiquiti UniFi wireless APs for your company and help you to plan, install, maintain, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to help you to choose, configure, and place UniFi wireless access points for optimal coverage and throughput.
Cisco's Small Business series of wireless access points are Linux-based devices designed as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless infrastructure experts can provide remote or onsite integration and troubleshooting services to assist your organization to plan, implement, upgrade, optimize, administer and troubleshoot Cisco Small Business Wi-Fi AP deployments of any size or architecture.
Progent's Cisco VoIP phone and video IP phone experts can assist you to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Progent's Microsoft-Certified SQL Server consultants offer an array of services to help small companies to design, deploy, manage, and troubleshoot Microsoft SQL 2008 systems in order to get the optimum strategic benefit from Microsoft's state-of-the-art information management technology. In addition, Progent offers assistance with system architecture, enterprise-wide protection, and software programming to optimize the strategic benefit of your computer network.
Progent provides clients access to consultants who have earned some of the IT industry's most prized credentials. Progent believes that customers have the right to know that their computer support providers have accredited testing plus extensive practical field experience so that Progent's customers can use Progent's service with confidence. In many cases, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor support than is offered to non-certified service providers, enabling Progent to deliver clients a higher level of computer support. In addition, recognized credentials such as CISSP or ISSEP for network security can help enterprise customers to show compliance with regulatory demands by using the assistance of accredited IT professionals.
Progent can help you in all facets of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, after users complained about them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix server issues before they becomes serious enough to disrupt network availability. Thanks to MOM, Progent can deal with looming problems before clients suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, security and productivity.
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that companies of all sizes can get a degree of network stability that was once reserved for large enterprises. Progent can provide several RMM solutions available as low-cost services created to assist you to identify and fix a an array of network problems before they get big enough to disrupt productivity.
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can help your organization to design and carry out a smooth upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that include branch offices, data centers, and cloud resources.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, develop pilot programs and migration plans, install Windows Server 2008 with your IT environment and workload, educate your support staff how to run new administration utilities, and provide ongoing consulting and troubleshooting via budget-friendly alternatives such as Contact Center service and remote technical assistance.
Progent's Microsoft-authorized experts can help you evaluate the business justification for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and integration expertise, assist you to install MS SQL Server as a back-end DBM, improve your network integrity, integrate your standard and custom application programs to operate with SharePoint Portal Server 2007, develop a company-wide security plan that includes portal solutions, and provide troubleshooting and Help Desk support.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.
Progent can deliver in-depth online support for all technical areas common to todayís small company IT networks and allows you to outsource an array of vital, as-needed services including a temporary Chief Information Officer to offer advanced planning and negotiating skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, best-practices project management for critical projects such as office relocations oroperating system migrations, Cisco-certified experts for designing fast and reliable network infrastructure, security engineers to verify data protection and regulatory compliance, disaster recovery experts to create business continuity plans, and software developers to create, customize, or repair mission-critical applications.
Configuration Manager automates software provisioning at scale, streamlines security and compliance settings management, inventories network resources, guards against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common control mechanism for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud specialists can help you with any aspect of designing, installing, operating and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid environments.
With the Catalyst line of switches for small and medium-sized companies, Cisco allows organizations to realize all the advantages of adding intelligence to their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure sufficiently robust to accommodate time-critical requirements, expandable to support future growth, safe enough to protect restricted data, and designed for prioritizing and controlling traffic flows to streamline system operations. Progent's CCIE and CCNP certified engineers can help you select and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's certified security consultants can help you create a strategic protection plan and configure Cisco switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 switches.
Progent's Microsoft-certified experts can help you rationalize the economic case for implementing SharePoint 2007, consult with you on the appropriate edition of SharePoint for your application, offer configuration and integration services, help you to set up Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Server 2007, design a company-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk services.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network running efficiently by tracking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt your business.
Progent's Cisco-certified CCIE network experts can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.
Progentís Technical Response Center offers nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone support and online secure computer connection to troubleshoot and resolve network problems rapidly and economically. The scope of IT experience available from Progent's team of nationwide support professionals makes it possible to escalate even the most difficult network issues to qualified experts as needed. For urgent issues, the Technical Response Center tries to answer your request for support within one hour.
Progent provides customers access to consultants who have been awarded some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their IT support consultants have accredited training as well as extensive real-world field experience so that Progent's customers can use Progent's service with confidence. Often, vendor credentials like the CCIE confers priority for significantly better vendor help than is available to non-certified consultants, enabling Progent to offer customers a higher level of computer support. In other cases, major certifications such as CISM or CISSP for network security can help corporate clients to show compliance with regulatory requirements by using the services of recognized IT professionals.
Progent's Microsoft-certified SQL Server application programmers and database administrators can provide online expertise to help organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server experts offer help with any phase of application development in environments that range from small office databases to VLDB applications and data warehousing.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing Microsoft-based security designs for information systems with multiple sites, remote users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT security requirements without restricting your network.
Progent's Exchange Server Hosting Services offer a world-class data center with backed-up electrical and cooling systems, 24x7 staffed security and IT support center, plus failover connections to tier-1 Internet service providers. Hosted Exchange servers are configured as virtual machines for high availability, easy scalability, and fast restoration. Services include complete incorporation with your network, connectivity with mobile computing products, automated monitoring of performance and network security, spam and virus protection, patch and service pack management, Contact Center services, per-day data backup, and full email management services.
Progent's Office and Office 365 experts can assist businesses to integrate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides quick ROI and promotes improved business outcomes. Progent can help you to interface Office or Office 365 applications with each other and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to resolve compatibility problems between different versions of Office desktop and offers customized online training to individual users or teams.
Progentís Wireless Site Survey helps you to plan and implement a wireless LAN optimized for your facilities, providing your business a wireless solution that has the reception, performance, capacity, QoS, data protection, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.
Progent's Wireless Consulting Services offer a convenient, affordable way for businesses of all sizes to integrate, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's engineers can deliver a range of network consulting services to help companies of all sizes to install, administer, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project managers can assist to design and configure testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 migration projects based on proven methodologies.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small service firms who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the support reports sent by each consultant to every client. The practice of detailing and archiving support activity results in more effective support and eliminates a slew of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and fixing Microsoft SCOM environments and offer companies of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progentís Microsoft-certified consultants can help your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit PC desktop processing, design an efficient upgrade process that reduces operational interruptions, and deliver economical, expert remote help to assist you to install 64-bit desktop operating systems and applications on your existing hardware.
Microsoft supports transparent hybrid environments that combine Office 365 and local Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Progent's Microsoft-certified consultants can provide affordable online technical support and development services to assist you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can include web pages able to function as portals, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search, workflows, and other tools to support and enhance information sharing. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's familiar office productivity applications like Office Excel, Word, Outlook, and Project. Progent can assist you to migrate from previous versions of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.
Progent is organized provide in-depth online support for all major technical areas associated with small company information systems and allows you to outsource a variety of strategic, as-needed services including a temporary Chief Information Officer to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, project management help for major initiatives like site moves oroperating system migrations, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, certified security engineers to verify data protection and compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or repair business applications.
Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite support for both legacy and modern Wave 2 Aironet wireless access points and Progent can assist your business to plan and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.