Progent's pricing policy is to charge for online support and in-person visits per minute. Consequently, you pay exclusively for delivered support. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent provides in-person service, Progent does not bill for travel time except for urgent support where on-site work is less than four hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for services delivered during regular business hours. Many service organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates large bills for quick solutions so you will not be tempted to allow less critical problems to fester.


Additional Topics of Interest

Consultancy
VMware Cross vCenter NSX Services

VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, upgrades and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, configure, test and maintain a disaster recovery system based on VMware SRM.

Exchange Server Migration Consultancy
Services

Progent can provide expert help for each phase of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site prep, project planning, cost estimates of new software licenses and equipment required, recommended vendor sourcing, system verification at customer location or at Progent's testing lab, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for customer's support group and end users.

NetApp SAN Fabric Specialists
NetApp SnapMirror Professional

NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles (300km) away from one another. Progent's team of seasoned network experts can assist your business to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your DR system to verify compliance with industry standards and regulatory mandates.

Technical Support Barracuda Backup Scheduling
Barracuda Backup Disaster Recovery Support Outsourcing

Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a custom-designed physical appliance built by Barracuda or a software-based appliance with similar features but which utilizes your existing storage hardware. Barracuda Backup protects critical business data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist you to plan, configure, manage and repair a BDR solution based on Barracuda technology.

Microsoft SQL Consultant Services
Microsoft T-SQL Programmer

SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of cutting-edge enterprise-class programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, assures you success in planning, installing and administering Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET environment.

Services Private Cloud Virtual Datacenter Hosting
Private Cloud Virtual Datacenter Hosting Consultants

Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small company's production servers in an environment that gives the highest level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management services are built upon mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.

Consultants Apple Time Machine Backup
VMware VDR Backup Technology Professional

Progent can provide affordable online access to consultants skilled in a broad range of utilities and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent offers consulting support for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist you to design, upgrade, or troubleshoot data backup solutions for a range of topologies including on-premises, edge to datacenter, cloud-based, or a mix.

Windows 2008 Server Computer Support in Midland County TX
Top Quality Windows Server 2012 R2 IT Service Midland County TX

The sophistication and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with practical experience and in-depth familiarity with planning and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís consulting support can help you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT system. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

Juniper Junos Network Security Audit
Cybersecurity Companies Juniper Junos J-Web

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Cisco Mobility Express Troubleshooting
Aironet 2600 Access Point Configuration

Progent's Cisco-certified wireless networking consultants can help businesses of any size to plan, deploy, manage and repair Cisco Aironet wireless access point solutions to provide the throughput, coverage, capacity, scale, security and manageability needed for seamless access between wireless and wired networks. Progent offers affordable online and on-premises consulting services for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain deployments of indoor and outdoor Aironet APs.

IT Outsourcing Examples White Paper
IT Outsourcing Best Practices Whitepapers

Progent is structured to deliver in-depth online support for all technical areas common to small business IT systems and offers an array of strategic, on-demand services such as a part-time Chief Information Officer to offer senior-level IT design and negotiating skills, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for major initiatives such as office relocations orOS upgrades, Cisco-certified experts for building and maintaining fast and robust infrastructure, security specialists to ensure information protection and compliance, disaster recovery specialists to design and document business continuity plans, and software developers to write, enhance, or troubleshoot business applications.