Progent's Cisco CCIE network infrastructure experts can assist you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software expertise.
24 Hour Microsoft Dynamics 365 Finance and Operations Support and Setup Dynamics AX Integration
Besides providing access to Microsoft Dynamics GP specialists, Progent can provide consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro. Progent offers software development, troubleshooting, management help, upgrade support, and 1-on-1 or group webinar training tailored to meet your particular needs. Progent's consultants also can show you how to integrate and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent's IT outsourcing support offerings for small companies include planning Server 2003, Microsoft .NET Server, and BackOffice systems, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn IT issues, and producing a comprehensive security strategy. Progent can show you how to enhance network reliability and throughput with fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also offers project management assistance for major migrations and can assist with requirements definition, product identification, BOM development, sourcing selection, procurement logistics, and professional documentation. Progent's computer outsourcing service also includes education for office productivity software such as Microsoft Office XP.
Microsoft Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional PSTN telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence experts offer online and onsite support services to help you to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist you to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Progent offers the services of BlackBerry-certified professionals who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-premier consultants, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This breadth of knowledge, in conjunction with Progent's proven remote service delivery model, offers small businesses a cost-effective solution for incorporating BlackBerry technology productively into their information network.
Progent's Microsoft consultants can provide affordable online technical support and programming services to assist you to design, deploy, administer, and troubleshoot SharePoint 2010 environments that can include web pages able to function as portals, extranets, document and media management applications, wikis, data marts, business analytics, enterprise search, workflows, and other tools to support and improve collaboration. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's familiar office productivity applications including Office Excel, Word, PowerPoint, and Project. Progent can assist you to migrate from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 environment.
System Center 2016 Data Protection Manager offers automatic backup and easy restore capabilities for Microsoft environment. SCDPM 2016 offers application-aware backup for key workloads such as Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to design, implement, administer, and troubleshoot an enterprise-wide backup/restore system built around Data Protection Manager 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent can provide online or onsite support and can deliver occasional guidance to help you through challenging issues or provide comprehensive project management or co-management services to make sure you complete your SCDPM 2016 initiative on time and on budget.
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support reports sent by every staff member to every customer. The practice of detailing and organizing support records allows more efficient support and eliminates a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who won't release the keys to the kingdom.
Progent can assist your IT team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that combine on-premises IT assets as well as one or more public cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of public cloud migration services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.
Progent's Microsoft-certified consultants can provide affordable remote and on-premises consulting expertise, software development, and technical support support for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent can assist you to create, deploy and administer a backupup/restore plan based on MSP360 Backup software to protect your resources residing on any major public cloud. Progent can provide monitoring and management to prevent data loss resulting from user miscues, software errors, ill-intentioned insiders, and external attacks such as ransomware.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite consulting, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you design and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless information management solution.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter.
Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management and analytics solution that integrates data and operations throughout your business, interfaces easily with other solutions, and connects workers, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Progent's Microsoft-expert engineers can assist you to enhance your servers or workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and advantages of moving to 64-bit processing, design an efficient migration strategy that reduces operational disruptions, and offer economical, professional online support to aid your organization to configure 64-bit operating systems and applications on your current computers.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, switches, IP phones, and cameras. Progent can provide the expertise of veteran Wi-Fi consultants who can help your organization to assess the benefits of Ubiquiti's UniFi products for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, implementing, optimizing and fixing SCOM solutions and can provide companies of any size expert online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the progress of an active ransomware attack. Call 800-462-8800
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Progent can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist your company to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible return on investment.
Progent's IT outsourcing packages provide budget-friendly computer support for medium-size organizations. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or creating an on-line business application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing network service expenses to grow in a more moderate and manageable manner than is possible by amassing a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and highly available system foundation for your critical Windows-powered applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server.
Microsoft Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and PSTN voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support to assist you to maintain and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is the new release of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Network monitoring ordinarily involves observing a system's resource utilization to help uncover data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring utilities that run under Linux and can be used to monitor mixed-platform networks where UNIX and Windows operate together. Progent's network support engineers can show you how to use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals provide small businesses and programmers help with administering and servicing UNIX and Linux networks that work with Windows-based technology.
Progent's IT outsourcing services provide budget-friendly computer consulting for mid-size businesses. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can smooth out costs and minimize uncertainties, allowing network service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your critical Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent can help you to understand the many subscription options available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate local and cloud products and services.
Key characteristics of Dynamics GP/Great Plains accounting include a modular structure that allows you to buy just the components you require, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a highly integrated environment, enhanced reporting services that allow you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to integrate data from almost any database or workstation software into Microsoft Dynamics GP/Great Plains, and an open design that makes it easy to create specialized applications. Progent can help you configure and maintain a reliable, secure server and communications network to support Dynamics GP, and can offer experienced GP/Great Plains support professionals to show you how to convert the powerful features of Dynamics GP accounting into a high-value business solution.
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified restore functions for Microsoft-based environment. Data Protection Manager 2016 delivers application-sensitive backup for key workloads like SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux VMs, supports VMs hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, implement, administer, and troubleshoot an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can help you to upgrade from a previous release of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management support to make sure you complete your Data Protection Manager 2016 deployment on time and on budget.
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response (EDR).
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to create custom line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can show you how to design reports that let you analyze your business more effectively, transforming raw data into useful insights into your company and customers.
Barracuda's value-priced CloudGen Firewall appliances combine web filtering, remote access, SSL VPN, high-security SD-WAN, and Zero-Trust support along with centrally managed and monitored services throughout your complete enterprise including on-premises, public cloud, and hybrid deployment architectures. Public clouds supported include Azure, AWS, and Google Cloud Platform (GCP). Progent has the skill to serve as your one-stop source for technical guidance, administration, training, and cybersecurity expertise.
Progent is seeking a variety of on-staff workers including solutions-driven Microsoft Certified Systems Engineers; connectivity consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant system architecture with backgrounds in mobile access, wireless networking, non-stop systems, disaster recovery planning, data preservation, and VMware technology. Progent is also seeking desktop support experts, off-site service specialists, and CISSP or CISA accredited security consultants. We are also seeking veteran managers who can perform efficiently in Progent's dynamic, virtual office environment. Progent contracts independent professionals who have specialized expertise and working experience in important information technology areas outside our main service focus. Our Experts Group hires contractors who offer consulting and programming support for line-of-business applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of popular platforms such as Linux, Macintosh, or Sun, or offer expert help in technologies such as telecom, web site design, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by Progent cooperate with our staff professionals to deliver comprehensive IT services for small business networks.
Windows Server 2008 is a major step forward in making information systems more protected and available, simpler to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by providing consulting, tech support, education, temporary staffing, network monitoring, and security engineering expertise.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and VPN products including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall technology. Progent can also help you create and execute a complete security plan that can include firewall/VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and formal policies and processes. Progent has the skill to be your single resource for on-going network support, administration, education, and security consulting.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification as a result of thorough examination and extensive experience with information security design. ISSAP consultants have comprehensive knowledge of access management mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can assist your business with all aspects of architecture security.
Progent's IT outsourcing services provide affordable network consulting for small businesses. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can contain costs and eliminate uncertainties, allowing IT service expenses to grow in a more linear and controlled manner than is possible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network architecture for your vital applications based on Microsoft Windows.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, educate your IT support team, create an enterprise-wide security strategy, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan.
When performing IT projects for enterprise customers, Progent uses a structured approach based on specified milestones so as to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design adjustments, and professional implementation. All phases are recorded to make available a detailed description of IT services performed and to assist in ongoing network maintenance.
Progent's data protection experts can help you to design, install and administer a backup/restore solution built around MSP360 Backup technology to protect your assets hosted on any leading public cloud. Progent can provide monitoring and remote management to protect against data loss caused by user mistakes, software errors, ill-intentioned insiders, and external attacks such as ransomware.
Progent's ProSight Enhanced Security Protection managed services offer economical in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you prove compliance with government and industry information security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware.
Progent's National Support Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service experts offer phone help and remote direct computer connection to isolate and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide support engineers allows Progent to escalate even the toughest network issues to appropriate specialists as needed.
System Center Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables safe self service, and offers a single control mechanism for administering mixed-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist you with any aspect of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute an efficient upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT environments that span branch offices, data centers, private clouds and public clouds.
Progent's team of expert programmers, database architects, and program management consultants can help large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for advanced planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database designers and programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with other applications such as Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also offers experience with multiple web development tools and can help clients to create, enhance, troubleshoot, or migrate web applications to utilize the latest advances in web technology.
Progent's Citrix-accredited consultants can assist you to understand the business benefits of XenServer as well as other Citrix products, and can help your IT organization to design, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also analyze your existing XenServer environment and help you to enhance resource utilization, responsiveness, protection, uptime, and disaster recovery.
Progent practices information transfer from Progent's consultants to clients. By teaching clients to handle technical issues that are within their scope, Progent can focus on providing high-value services where Progent has little competition. Small companies who work with familiar independent service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.