Progent's pricing model is to bill for remote service and on-premises help by the minute. As a result, you are charged just for received services. Progent does not demand a more expensive rate for off-hours or urgent support, and inside California or in areas where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent imposes no initialization fee and requires no monthly commitment for services delivered during regular working hours. Many support organizations demand large minimum payments or charge for each quarter hour or longer. Progent's small granularity does away with big invoices for fast fixes so you won't be tempted to allow simple problems to fester.


Additional Topics of Interest

VMware NSX Software Defined Data Center Consultant
VMware VCDX-NV certified Services

VMware's NSX network virtualization platform allows you to build complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help your organization to plan, deploy, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.

SharePoint Technical Consultant
Microsoft Certified Expert SharePoint Network Consultants

Progent's Microsoft-certified consultants can help you evaluate the business justification for deploying SharePoint Server 2007, consult with you on the appropriate version of Microsoft SharePoint for your circumstances, provide configuration and integration services, help you to set up MS SQL Server as a supporting database, improve your network integrity, integrate your standard and custom application software to work with Microsoft SharePoint 2007, design a comprehensive security strategy that incorporates portal technology, and provide maintenance and Help Desk support.

MOM 2005 Case Studies
Spokane, WA MOM 2000 Case Studies

Before Progentís MOM-based solution, network issues were handled reactively, after users complained about them. With the help of proactive, computer generated warnings and trend reports created by MOM, Progent is now able to ward off server issues before they grow to be serious enough to disrupt network uptime. Thanks to MOM, Progent can resolve looming problems before clients suspect that the problems are there. Progent supports Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, security and performance.

Firepower Services Technology Consulting
Cisco ASA Configuration Outsourcing

The new Cisco ASA 5500-X Family of firewalls with Firepower Services provide significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Consultants for QTS Sacramento Data Center
QTS Sacramento Natomas Data Center Engineer in Santa Cruz, CA

The QTS (formerly Herakles) Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now using the QTS data center as a colocation facility or if you are planning on migrating your main or offsite backup system to Herakles/QTS, Progent can provide a variety of budget-friendly services including data center migration, system installation and upgrades, infrastructure optimization, project management services, virtual server expertise, offsite monitoring, automated system administration, application programming, disaster recovery planning, data security assessment, and the use of the Progent Test Lab.

Online Support for Exchange 2016 Migration Planning
Microsoft Exchange 2016 Migration Planning Online Support Services in Lexington-Fayette, KY

Progent can help your business in all phases of your migration to Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web.

Exchange 2000 Server Upgrade Technical Support Services
Exchange 2000 Upgrade Migration

Progent is among the most qualified network support companies for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange Server 2000 under typical situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.

Email Black Lists Consultant
Specialists for Email Intent Analysis in Palm Beach Gardens, FL

Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.

SQL Server 2016 Azure Backup Technology Consulting
Remote Consulting for SQL Server 2016 Standard Des Moines, Iowa

SQL Server 2016 offers major enhancements in speed, scale, security and compliance, availability, mobile computing support, plus built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist organizations of any size to configure, manage or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.

ISSAP Certified Cybersecurity Specialist
Security Firms for ISSAP

Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous examination and significant work with network security architecture. ISSAP security experts have comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can assist your business with all phases of architecture security.

ProSight DPS Hybrid Cloud Backup/Recovery Consult
ProSight DPS Cloud Backup Services Integration Services Louisville, Kentucky

ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital files, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data.

Windows Server 2008 BranchCache Engineer
Microsoft Experts Windows 2008 R2 Outsourcing in Livermore

Windows Server 2008 R2 features outstanding levels of performance, protection, availability, expandability, and flexibility that improve productivity of on-site, remote, and mobile workers. Progent's network professionals can deliver affordable online consulting, technical support, and training services to help you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your network.

SCDPM 2012 and Azure Backup Technical Consultant
SCDPM 2012 Planning Network Engineer in Portland, OR

Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of all sizes to design, deploy, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from another backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist your business to design Data Protection Manager into an enterprise-class disaster recovery strategy.

Unified CM SRST backup IT Consultant
Expressway Online Troubleshooting Fort Worth, TX

Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the center of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express provide an advanced IP-PBX by integrating closely with apps such as Unified Communications Manager IM and Presence Service, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and onsite expertise to assist businesses of all sizes to build and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent's consultants can assist with any aspect of CUCM support and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server.