Computer Support for Midsize Companies
Value Pricing for Network Outsourcing
Additional Topics of Interest
Remote Support Windows Server 2012R2 Clustering
Microsoft Windows Server 2012R2 Consultant
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security plan, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Web Site Design Firm
Web Programmer
If you want to update your corporate web site, create internal websites for applications such as human resources or worker training, establish a high-impact web presence for a new business, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's consultants can also show you how to build and maintain a safe, fault-tolerant server and communications infrastructure, including off-site and wireless access, to support your web tools.
Redundant Network Services
CCDP Expert Certified Automatic Fail-over Remote Technical Support
Progent’s high availability interoffice connectivity and 24x7 system connection consultants can help small companies create fault tolerant Interoffice connectivity through redundant system architectures featuring automatic failover. Progent’s CCIE engineers can plan and implement high-availability Inter-office networks supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide economical non-stop interoffice connectivity.
Connectix Virtual Server Online Support
Microsoft Server Consolidation Computer Engineer
Microsoft Virtual Server 2005, run on the Microsoft Windows Server operating system and powered by technology originally produced by Connectix, delivers the power necessary to carry out hardware reduction, application migration, and server isolation projects via virtualization techniques in an enterprise-class IT environment with high expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at businesses who want to enhance operational efficiency in software development and testing, migration from legacy line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your business to evaluate and deploy MS Virtual Server 2005.
Windows Server 2016 Business Continuity IT Consultant
Remote Support Windows Server 2016 and SCOM
Progent's certified IT consultants offer Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain clusters.
Contract Network Consultants Career
Cisco Certified Contractor
Progent is hiring a variety of on-staff employees including solutions-driven MCSEs; network consultants who have Cisco CCNP or CCIE credentials; and specialists in fault-tolerant network design with experience in mobile connectivity, wireless integration, non-stop systems, business continuity planning, data preservation, and virtual servers. We are also seeking workstation support technicians, remote service professionals, and CISSP or CISM accredited security consultants. Progent is also looking for experienced managers and administrators who can operate effectively in Progent's high-growth, virtual office model. Progent contracts independent professionals with specialized expertise and working background in crucial information technology topics beyond Progent's primary service focus. Our Experts Team includes independent consultants who can provide consulting and programming services for strategic solutions such as MRP, Enterprise Resource Planning, or CRM; possess deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in technologies like telecom, web site development, Electronic Data Interchange, web commerce, or dbm programming. Independent consultants premier by Progent cooperate with our full-time professionals to provide end-to-end solutions for small business networks.
Computer Consultant Home Based Virtual Office
Recruit Network Consultant Telecommuter Job
If you are a network engineer with system support expertise, joining Progent and working for Progent's clients will enhance your skills via interaction with Progent's staff of mutually supportive, high-output consultants. Progent's focus on offering IT expertise and computer support to small and midsize businesses will offer you the chance to work closely with business leaders and contribute significantly to the growth of dynamic companies. Also, Progent's virtual office network provides the most advanced tools for off-site support and wireless connectivity to help you to come up with fast solutions when you take on business-critical issues.
ProSight DPS ECHO Hybrid Cloud Backup Services Network Consulting
Remote Data Backup and Restore Services Engineer
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.
client credential management Specialists
SSL certificate management Consultant Services
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of the time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.
VMware VDR Backup Engineers
BackupAssist Consultancy
Progent offers economical remote support from IT engineers with expertise in a wide array of utilities and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide expertise for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to deploy, upgrade, or troubleshoot data backup systems for a variety of environments including on-premises, edge to datacenter, cloud, or hybrid.
24x7x365 Windows 7 Services
Windows 7 Wireless Remote Support
Progent's certified engineers offers offsite and on-premises consulting expertise to assist you to administer, maintain, and troubleshoot computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, backup and restore, online access, mobile device integration, Wi-Fi network design, and remote system monitoring.
Teleworker Data Protection On-site Support
Teleworker Data Protection Consulting
Progent can assist small and medium-size companies to plan, deploy, validate and troubleshoot backup/restore systems to support offsite workers.
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Work from Home Data Protection Technical Consultant
At Home Workforce Data Protection Network Engineer
Progent can help small and medium-size organization to design, implement, test and manage backup systems required for work-from-home employees.
Remote Support Windows PC Simulation on Mac
VirtualPC for macOS Support and Integration
For businesses with a combination of Mac and Microsoft Windows desktops, there exist two basic alternatives for running Microsoft Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect a Mac to a networked Microsoft Windows-powered PC to run Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac computer so that you are able to run Windows applications locally. Progent's Mac technology consultants can assist you to manage these solutions for running Windows programs on your Macs and can also help you to evaluate and configure third-party products for Windows platform simulation.
Remote Technical Support Shared Computer Support Help Desk
CISM Security Security Technology Consulting Services Co-managed Help Desk
Progent's Microsoft and Cisco authorized Consultants offer several ways to help mid-size and large companies develop an efficient and successful internal Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the numerous top level Help Desk software packages available and decide which packages may be too costly, miss key functions, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who need to reinforce their in-house Help Desk staff for occasional tasks or to fill in for vacationing or incapacitated workers.
Urgent Microsoft Operations Manager Integration Services
Expert Microsoft Certified Consultant System Center MOM
Progent offers a selection of IT support packages for small businesses. These IT outsourcing and network monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager, a next-generation network and system support product that tracks the availability, throughput, and security of your network and isolates incipient troubles before they can bring down your system. With Progent's economically priced network support packages, small businesses can choose a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
24 Hour Microsoft Virtual Server 2005 Technology Professional
Microsoft Virtual Machines Support and Setup
Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 platform and powered by software originally developed by Connectix, delivers the performance necessary to accomplish hardware reduction, software migration, and server isolation projects via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in software development and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can help your company to assess and integrate MS Virtual Server 2005.
Microsoft Operations Manager Case Studies
MOM Case Study
Before Progent’s MOM-based solution, network problems were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses sent by Microsoft Operations Manager, Progent is now able to address server problems before they grow to be critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems are there. Progent has background with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, security and performance.
24x7 Windows Emulation for macOS Remote Technical Support
Windows PC Simulation on Mac Configuration
For businesses with a mix of Mac and Windows desktops, there exist two popular solutions for running Microsoft Windows-dependent software on an Apple Mac: remote access to an actual Windows PC or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac allows you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you can use Windows programs locally. Progent's Mac technology consultants can assist you to manage these solutions for using Microsoft Windows programs on your Macs and can in addition help your company to assess and install other solutions for Windows platform simulation.
High-Availability Clustered Servers Consulting Services
Windows Cluster Computer Consulting
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization utilize non-stop server clusters that can deliver 100% operation. Windows cluster servers for zero-downtime networks include Microsoft Windows Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster Server. By assisting you t plan fault-tolerant server clustering environments around Windows Server 2003 Cluster, Progent’s Premier Windows experts ensure that your zero-downtime server clusters are configured to optimize the strategic value of your computer system.
ProSight Email Guard Spam and Virus Filtering Service Engineer
Professional ProSight Email Security
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Engineers 64-bit Computing
64-bit Upgrade IT Consultant
Progent’s Microsoft-expert consultants can assist you to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit computing, design an affordable migration process that reduces business disruptions, and offer economical, expert remote help to assist your company to configure 64-bit software and application programs on your existing hardware.
After Hours Server Monitoring Consulting
ProSight Remote Server Management Integration Support
ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your network operating at peak levels by checking the health of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential issues can be addressed before they can disrupt productivity.
Solaris Specialist
Solaris Specialist
If your office computer system mixes Solaris platforms with MS Windows, Progent can help you to integrate your servers into a cohesive network that allows all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, enhanced performance, and strong protection. Progent's Solaris and MS Windows coexistence support services include network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and management, remote technical support and repair, on-site technical support, and Contact Center support.
Cisco SIP phones Specialists
Technical Consultant 8800 Series IP Phone
Progent's Cisco certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
ProSight ESP Endpoint Protection Services Network Consultant
ProSight Enhanced Security Protection Technology Professional
Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware.
Urgent Monitoring and Reporting Technical Support
Server Monitoring Support Outsourcing
Remote 24x7 network monitoring, proactive alerts, and periodic analytical reporting are crucial to preserving the health of your network and eliminating preventable and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions available as low-cost services created to assist your company to detect and resolve a an array of IT network problems before they get big enough to impact your business.
Expert Microsoft Certified Dynamics GP Analysis Cubes for Excel Consulting Services
Dynamics GP FRx Technology Professional
Dynamics GP accounting includes analysis and reporting features that let you monitor all business processes, sales and spending, and market patterns with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that let you analyze your business more completely, converting uncooked data into useful business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Fault-tolerant Load Balancing Computer Engineer
High-Availability Load Balancing Technology Consulting Services
Progent provides high availability load balancing support covering system load balancing, load balanced applications, network backbone routing, and content dispatching products including Cisco Content Engine. fault tolerant load balancing technologies for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.
SonicWall NSA 9450 Firewall Information systems Security Outsourcing
SonicWall Consulting
Progent's certified SonicWall firewall experts can help you integrate, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your business practices.
Florida Consulting Team
Georgia Network Documentation
If your business does not need emergency remote support but expects to need technical services with your network soon, you can conserve time and expenses and ensure that the right IT skill will be available when you need it by getting in touch with a Progent sales specialist and registering as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Small Business Network Management Outsourcing Specialists
Professionals SentinelOne Ransomware Defense
Progent's ProSight family of managed IT services are designed to offer organizations who maintain small internal network administration and support staffs with affordable access to enterprise-class management tools and consulting experts. Benefits of the ProSight catalog of managed services include flat-rate network maintenance expenses, smart automation of routine management processes, ongoing adoption of new information technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with business objectives, access to veteran IT experts, and allowing management to concentrate on business issues instead of fast-evolving information technology.
Exchange and Apple Mac Outsourcing
Remote Mac unified messaging Technology Consulting
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can coexist, allowing Mac users to receive and send messages, search the GAL, import addresses, synchronize appointments, and invite people to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized one-on-one Entourage training.
Amazon AWS cloud services integration Development Company
Amazon AWS migration Developer Firm
Progent offers affordable remote consulting to assist businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance.
Exchange 2003 Upgrade Integration Services
Microsoft Exchange Upgrade Configuration
Progent's Microsoft Certified professionals offer world-class support for enterprise-wide deployments of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange installations or updates and can supply local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.
CISSP Certified Security Small Business Technical Consultants
PC Consulting Small Office
Progent is a leader in economically providing enterprise-class IT support to small businesses. Progent's success in handling the network support needs of the historically underserved small business market is the cumulative outcome of major technical and process breakthroughs that have eliminated much of the conventional costs out of administering network support, added unmatched technical skill into the support system, and significantly streamlined the solution process.
Windows Server 2019 High Availability Technical Support
Windows Server 2019 On-site Support
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
System Center 2016 Service Manager Consultant Services
Engineer System Center 2016 Cloud Integration
Progent has more than a decade of background deploying, and supporting the core components included with System Center and can help you to design, configure, maintain, and repair your System Center ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent can assist you to upgrade to the latest version of System Center from an earlier release or from a third-party datacenter management solution to deliver the advantages of best-in-class provisioning, centralized management, security, plus infrastructure and critical application performance monitoring.
Conti ransomware recovery Consultancy
ransomware business recovery Consultants
Progent's seasoned ransomware recovery consultants can help your business to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Consulting Services Catalyst Wi-Fi 6 AP Planning
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Remote Troubleshooting
Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants offer economical online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
24x7x365 Database Application Development Consultancy
Database DBA Professionals
Progent's certified database application consultants offer small and midsize businesses online DBA and programming services for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Services offered by Progent include installation and integration, database design and programming, management services, synchronization strategies, storage management, performance tuning, migration, information security, backup/restore systems, troubleshooting, and webinar training.
SIEC Solutions Technology Consulting
Security Evaluation Security Consulting
For smaller companies, computer security and compliance can be excessively complicated to master but too risky to ignore. The world's biggest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It looks as though there's no place to run. Progent has made it economical for small and midsize businesses to carry out critical security tasks successfully by offering the benefit of billable time to the closest minute with no minimum billing for online help. This means you have the help of a seasoned information expert to deliver precisely the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and designing a complete security plan.
SQL Server Setup and Support
Microsoft SQL Server 2008 Support and Integration
Progent’s Microsoft certified consultants can offer small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
SonicWall NSA 5650 Firewall Network Security Testing
SonicWall NSA 3650 Firewall Technology Consulting Services
Progent's certified SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and design protection into your corporate practices.
Microsoft Skype for Business Reverse Proxy Server Consulting Services
Skype for Business PSTN Gateway Consultants
Progent's Microsoft-certified consultants offer remote and onsite expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; configure HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms like Cisco Video Interop Server. Progent's certified network security experts can help you design and validate a security environment for your Skype for Business solution that meets government and industry standards.
Supplemental Support Desk Consulting
24 Hour Co-managed Heldesk Remote Technical Support
Progent’s Co-managed Call Center service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Technology Consulting Endpoint Monitoring and Reporting
Automated Desktop Management On-site Technical Support
ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by checking the health of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management staff and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to disrupt your business.
Ryuk ransomware cleanup Engineers
Biggest Specialists WannaCry ransomware recovery
Progent's seasoned ransomware recovery consultants can help you to rebuild a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Consultant Services NetApp MetroCluster and FlexPod
Urgent NetApp SnapMirror Professionals
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles away from one another. Progent's team of seasoned IT experts can help you to plan, deploy, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, determining aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and verifying your MetroCluster DR system to show adherence with information assurance standards and government requirements.
Microsoft Exchange Migration Network Consulting Group
Mail Small Business Network Consulting Firms
Progent's Microsoft-certified consultants have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support services can aid you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Exchange Server 2010.
24/7/365 Web Apps for Mac Professionals
Technical Consultant Office Web Apps for Mac
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular office productivity programs. Progent's Apple-certified Mac consultants can help you set up Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's engineers have experience with both Apple Macintosh and Windows technology and can support networks that combine Apple Macintosh with Microsoft Windows computers with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows users.
Outsourcing SCCM 2007 Software Inventory
Microsoft Certified Partner SCCM 2007 Software Inventory Remote Technical Support
Progent can help you to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security, and boost productivity by making sure that critical applications are always up to date, tracking product licenses, and reporting resource usage profiles so you can make smart purchasing choices. Once you are ready to update your SCCM 2007 configuration management ecosystem, Progent can help you to prepare for and implement an efficient migration to System Center 2012 Configuration Manager.
CRISC Certified Risk and Information Systems Control Manager Consultant
Consultant CRISC Certified Risk and Information Systems Control Auditor
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management solution following best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Microsoft Exchange 2007 Services
Exchange 2007 Help and Support
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies long-term support demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
24/7/365 Skype for Business and Cisco Unified Communications Engineers
Skype for Business Front End Server Consultancy
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or hybrid topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory standards.
MS SQL Consultant
Microsoft Experts SQL Contract Programmer
SQL Server 2005 offers powerful, standardized tools to IT professionals and information workers, lessening the difficulty of designing, integrating, managing, and using enterprise information and database programs on platforms ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Outsourcing Windows Server 2016 Failover Clusters
Windows Server 2016 Cluster Operating System Rolling Upgrade Technology Consulting
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out a smooth move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain clusters.
Windows Server 2008 Hyper-VI Technical Support Services
Expert Microsoft Certified Windows Server 2008 Hyper-VI Integration
Microsoft Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, scalability, and versatility that accelerate output of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective remote engineering, technical support, and training services to assist you to design, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Urgent Specialists NetApp Disaster Recovery
NetApp MetroCluster Synchronous Replication Services
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between sites that are up to 300km apart. Progent's roster of seasoned IT consultants can assist your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, arranging aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your DR system to prove compliance with information assurance standards and regulatory requirements.
Apple OS X Online Technical Support
Top Apple OS X Tiger Remote Technical Support
Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business networks built solely on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your organization's business goals.
Sun Solaris Remote Specialist
Linux Remote Specialist
Progent provides national urgent phone support and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX and Microsoft products. Remote network consulting offers optimum leverage for your information technology dollar by preserving client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated online access tools and skilled technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and expense by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a combination of phone help and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM certified security professionals to help with the toughest system issues.
Small Office Server Support
Network Design and Configuration Small Business
Progent is a pioneer in affordably delivering enterprise-class network support to small companies. Progent's achievement in addressing the IT support needs of the chronically underserviced small business market is the combined outcome of major technical and process innovations that have eliminated a great deal of the conventional costs out of managing IT service, injected unprecedented technical skill into the support mechanism, and significantly streamlined the repair process.
CISSP-ISSEP Cybersecurity Consultants
CISSP Certified Cybersecurity Consultant Services
Progent's CISSP-premier network security experts can help businesses of any size with any facet of IT security. Progent can help create efficient cybersecurity solutions that guard a small office against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support onsite, online, and mobile clients sharing network resources spread across multiple physical datacenters and various clouds.
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