Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular products for achieving anytime-anywhere access to messaging, calendars, web-based applications, and other vital business data. Progent offers Sydney, New South Wales businesses the services of BlackBerry-premier professionals who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for world-class protection, reliability, and recoverability has become the norm for companies regardless of size, effective integration and maintenance of RIM BlackBerry technology has become more challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse email systems and shared databases, small organizations often resort to external support professionals who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the necessity for an internal BlackBerry solutions expert and reducing the cost and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's proven remote support capabilities, provides small companies an affordable solution for integrating BlackBerry technology productively into their IT network.
Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, develop custom wireless applications, and ensure that your network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be restored quickly and safely.
Sydney Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater Sydney metro area.
Progent locations in Sydney Metro
Technical Help for BlackBerry Enterprise Server
BlackBerry BES Server streamlines management and support of BlackBerry smartphones, offering a centralized platform for handling key tasks such as smartphone deployment, upgrades, and retirement and offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent integration between Exchange, Groupwise, or Domino messaging platforms and BlackBerry smartphones and supports over-the-air synchronization.
BES Server provides a variety of security capabilities starting with advanced data encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also permits excellent flexibility in adjusting levels of security to meet the specific needs of your environment. Progent's BlackBerry certified engineers can help you to select advanced security functions and activate them wirelessly. Samples of these over-the-air selectable security features are:
- Disable a smartphone
- Wipe information from a lost or stolen BlackBerry smartphone
- Lock out Bluetooth
- Activate internal protection against malicious attacks
BlackBerry Enterprise Server also offers flexibility in determining mechanisms to prevent users from installing or running unsafe or unauthorized code. Progent can assist you to choose protective techniques such as:
- List exactly which applications are permitted on the device
- Prevent external applications from allocating persistent memory on the BlackBerry smartphone
- Determine what resources third-party programs can use on the device
- Limit the types of connections external applications running on the smartphone can initialize
- Prevent all third-party programs from being installed or run on the BlackBerry device
Expert BlackBerry Technical Support Offered Online from Progent
Progent's certified BlackBerry engineers are available by phone to provide prompt technical help to companies in the Sydney area or throughout New South Wales. Progent's experienced online consulting team has helped IT organizations resolve computer problems and cut support expenses in every state in the U.S. and established a substantial following of loyal clients. (See Progent's client testimonials.)
Progent can provide remote help for a wide array of issues related to RIM BlackBerry products including synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and strengthening wireless security. Major BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry engineer offers expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, control Exchange data flow, generate, edit, and apply WLAN and VPN configurations, set up SNMP traps, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, help you to determine which administration approach and physical components match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and mass storage, network architecture, and application set up.
To maximize system security, Progent's BlackBerry expert can assist your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to perform company-wide security vulnerability and compliance testing and suggest enhancements to support your BlackBerry environment.
Contact Progent to Get Help from a BlackBerry-Qualified Professional
To get in touch with Progent about professional help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.