Security and Compliance and Information Assurance Consulting
Sydney Enterprise IT Network Environments
For fast online help with computer security problems, businesses in Sydney New South Wales have access to expert troubleshooting from Progent's certified security professionals. Progent's remote service consultants are available to provide efficient and economical assistance with security emergencies that threaten the productivity of your network. Progent's accredited engineers are premier to support environments based on Microsoft Windows, Linux, macOS and OS X, Solaris, and major versions of UNIX. Progent's broad range of consulting services addresses firewall expertise, email filtering and encryption, protected network design, and disaster recovery planning. Progent's technical support team has earned the industry's top security credentials including Certified Information Systems Auditor and ISSAP.
Progent offers online security assistance on a by-the-minute basis with no minimum call duration and without extra fees for sign-up or off-hour service. By charging by the minute and by providing top-level expertise, Progent's billing policy keeps expenses under control and avoids scenarios where quick fixes result in big charges.
Our Network Has Been Attacked: What Are We Supposed to Do Now?
In case your business is now experiencing a security emergency, go to Progent's Urgent Remote Network Support to see how to receive fast help. Progent has a team of certified cybersecurity experts who offer remote and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future attacks.
For businesses that have planned in advance for an attack, the formal post-attack handling procedure outlined by Global Information Assurance Certification is Progent's approved method of responding to a serious security incident.
Overview of Progent's Security Support Services
Managing network protection and preparedness for recovering vital data and functions after an attack demands an on-going effort that entails a variety of technologies and procedures. Progent's certified engineers can support your business at whatever level in your attempt to secure your IT network, from security audits to creating a complete security program. Some technologies supported by Progent's security engineers include Planning and Implementation, Data Restoration and Security Forensics, and Managed Filtering of Email-Borne Threats.
Planning and Building Protected Environments
Every company ought to develop a carefully considered security strategy that incorporates both proactive and reactive activity. The pre-attack plan is a set of steps that helps to minimize security gaps. The post-attack strategy specifies activities to assist IT personnel to evaluate the damage caused by a breach, repair the damage, document the experience, and restore business functions as soon as possible. Progent can advise you how to design security into your business operations. Progent can configure scanning software, create and implement a safe network architecture, and recommend procedures and policies that will enhance the safety of your information system. Progent's security experts are available to assist you to set up a firewall, design protected online and mobile connectivity to e-mail and information, and configure an efficient virtual private network (VPN).
If you are looking for an economical option for outsourcing your network security management, Progent's Round-the-clock Network Support Packages include non-stop remote server monitoring and fast resolution of problems.
Hybrid Cloud Solutions
Progent can help your company you to plan, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud infrastructure and that comply with regulatory data security requirements. (Find out about Progent's Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Restoration and Security Forensics
Progent offers expertise in restoring networks and devices that have been hacked, are in question, or have failed because of a security penetration. Progent can help assess the damage resulting from the attack, restore ordinary functions, and recover information lost as a result of the assault. Progent's security engineers can also oversee a thorough failure evaluation by examining event logs and using a variety of advanced assessment tools. Progent's experience with security consulting minimizes your downtime and allows Progent to suggest effective ways to prevent or contain future attacks.
Ransomware Removal and Restoration Expertise
Progent can provide the services of experienced ransomware recovery experts with the knowledge to rebuild an IT network that has suffered an attack by a ransomware virus such as Ryuk, Dharma, NotPetya, or Locky. To find out more, see ransomware removal and recovery services.
Progent's Flat-rate Managed Services for Information Security
Progent's value-priced ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning technology to guard endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the complete malware attack lifecycle including blocking, detection, mitigation, remediation, and forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, apps and VMs that have become lost or damaged due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information. Read more about ProSight DPS Managed Cloud Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to a different hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Specialized Security Expertise Available from Progent
Progent's veteran engineers offer world-class specialized help in vital facets of computer protection such as:
Vulnerability Audits and Security Compliance Assessment
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic network tests to uncover possible security problems. Progent has extensive skills with testing utilities and can assist you to understand audit results and respond efficiently. Progent's security engineers also can perform web application validation and can perform thorough assessments of corporate-wide security to determine your organization's compliance with major industry security standards including FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances as well as mobile devices. Get more details about Progent's Security Vulnerability Evaluation and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver in-depth technical support for Cisco's entire family of security and Virtual Private Network solutions including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Get more details concerning Cisco Security, Virtual Private Network and Wireless Help.
Additional Firewall and Virtual Private Network (VPN) Consulting Services
In addition to supporting a broad array of protection technologies available from Microsoft and Cisco, Progent offers businesses of all sizes top-level support for security products from other major firewall and Virtual Private Network suppliers. Progent's engineers offer:
- Check Point Software Technologies Ltd Support
- WatchGuard Technologies Help
- Juniper/NetScreen Integration
- SonicWall Inc. Expertise
- Symantec Technical Assistance
Stealth penetration testing is a valuable technique for allowing companies to understand how exposed their information systems are to serious threats by testing how well network security policies and mechanisms stand up against authorized but unpublicized intrusion attempts launched by seasoned security engineers utilizing advanced hacking methods. Read additional information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Support Expertise
CISM identifies the basic competencies and international benchmarks of service that IT security managers are required to master. CISM offers business management the assurance that those who have been awarded their certification possess the background and skill to offer effective security administration and consulting services. Progent can offer a CISM-certified expert to help your enterprise in critical security disciplines such as information security governance, vulnerability assessment, information protection process control, and crisis handling management.
Read additional information concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have been awarded CISSP accreditation as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP qualification indicates expertise in an international standard for information security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include cybersecurity administration procedures, security architecture and models, connection control methodology, software development security, business processes security, hardware security, encryption, communications, network security, and business continuity planning.
Read additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP certification after rigorous testing and substantial experience. field experience with information security architecture. ISSAP consultants have acquired comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of architecture security.
Learn additional details about Progent's ISSAP Certified Secure IT Architecture Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow current system security engineering principles and techniques in system development, review system security designs based on security engineering best practices, produce cohesive system designs that include compliant cybersecurity features for all key system functions, develop effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational requirements with your company's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor Professional Expertise
The CISA accreditation is an important achievement that indicates expertise in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates pass an exhaustive examination overseen by the ISACA professional group. Progent can provide the services of a CISA-Premier security engineer trained to help companies in the fields of IS audit services, information technology enforcement, network assets and architecture planned useful life, information technology support, protecting data resources, and business continuity planning.
Get additional information about Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.
CRISC-certified IT Risk Management Experts
The CRISC program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help you to create and carry out a business continuity or disaster recovery plan that follows industry best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's network risk mitigation services are a good fit the services provided by Progent's CISA-Certified security engineers for objectively auditing your IT management design and also with the expertise of Progent's CISM support professionals for defining security policies.
Learn additional details about Progent's CRISC Network Risk Mitigation Consulting.
Global Information Assurance Certification Support Services
Global Information Assurance Certification was established in 1999 to certify the skill of computer security experts. GIAC's mission is to ensure that an accredited security consultant has the knowledge necessary to provide support in vital categories of system, information, and application software security. GIAC certifications are acknowledged by companies and institutions throughout the world including United States National Security Agency. Progent offers the assistance of certified consultants for any of the network security services covered under GIAC certification programs including auditing security systems, security incident response, intrusion detection, web-based services security, and SIEM solutions.
Read more information about Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Support
If your company is located in Sydney New South Wales and you're looking for computer security engineering help, telephone Progent at
Sydney Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the greater Sydney metro area.
| City | Address | Phone | Link |
| Sydney | 11 York Street Sydney, NSW 2000 Australia |
+61 279 082 645 | Sydney Network Support Services |
An index of content::
Troubleshooting Computer Support Help Desk
Help Desk Software Selection and Deployment Technical Support Services
The Helpdesk support model adopted by Progent's Technical Response Center offers small organizations an dependable alternative to reliance on freelance consultants by offering extensive technical knowledge shared by multiple engineering groups, optional 24x7 access to urgent help, fast escalation to world-class experts for handling even the most difficult issues, support consistency and reliability, prompt follow-up overseen by veteran support managers, a variety of convenient techniques for initiating support tasks, plus excellent progress transparency enabled by ticket updates and accessible through a web-based portal.
CISA Cybersecurity Audit Consulting
Top Professional CISA Certified Security Audit
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that signifies mastery in information system security auditing. Accredited by ANSI, the CISA accreditation has consultants undergo a comprehensive test given by the ISACA international professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit consultant able to help companies in the areas of IS audit services, information technology administration, systems and infrastructure lifecycle, information technology support, safeguarding of data assets, and business continuity preparedness.
Certified Microsoft Partner Small Business Computer Consulting Firm
Microsoft Partner Network Support Company
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client endorsement and enjoy the closest working relationship with Microsoft. The understanding, skills, and dedication needed to achieve the level of Microsoft Certified Partner benefits Progent's customers by enabling Progent to offer your company better support for your IT system.
Offsite Workers Helpdesk Services Remote Technical Support
At Home Workforce Helpdesk Services Support and Setup
Progent can provide small and mid-size businesses supplemental or fully outsourced Help Desk support for offsite employees.
24-7 Co-Location Integration
Top Quality Colocation Center Technology Consulting
Colocation data centers allow companies to share enterprise-class facilities for housing computer hardware that supports vital applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all facets of your colocation strategy such as selecting and migrating to a colo site, creating system architecture, specifying hardware, on-site and on-line troubleshooting, setting up offsite network administration, and education your IT staff.
Services Outsourcing Network Help
24/7 Small Business IT Outsourcing Specialists
Progent can provide comprehensive online support for all technologies common to today’s small business IT networks and offers an array of strategic, on-demand support services including a temporary Chief Information Officer to provide senior-level planning and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management for critical projects such as site relocations orOS upgrades, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, security specialists to ensure information protection and compliance, disaster recovery specialists to create business continuity strategies, and software developers to write, enhance, or repair business applications.
UNIX with Windows IT Consultants
Windows and Solaris Computer Consultants
If your business runs a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISM and ISSAP-certified security specialists can help your whole organization in a wide array of security topics including security management practices, security architecture and models, connection management systems and methodology, software development security, operations security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM and ISSAP stipulate the basic skills and international standards of performance that information security professionals are expected to master. These certification give IT management the confidence that those who have earned their CISA or CISM certification have demonstrated the experience and theory to deliver world-class security management and engineering services.
Consultancy Dynamics GP Analytical Accounting
Engineers Dynamics GP SSRS
Microsoft Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that allow you to track all business processes, sales and spending, and sales trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more completely, turning raw data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to deliver custom line-of-business software development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP.
After Hours Data Protection Manager 2016 and SharePoint Online Support Services
Top Ranked Data Protection Manager 2016 RCT Integration Support
System Center 2016 Data Protection Manager offers near-continuous backup and simplified recovery functions for Microsoft networks. SCDPM 2016 delivers application-sensitive backup for critical workloads like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, deploy, manage, and repair a multi-site backup/recovery solution powered by System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous version of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent offers online or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management support to make sure you complete your SCDPM 2016 initiative on time and on budget.
Fortinet Firewall Management On-site Support
Fortinet 500 Series Firewalls Support and Setup
Fortinet next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL inspection. Progent's Fortinet firewall consultants can help you to integrate your Fortinet security appliances to safeguard all your digital resources at the network edge, within the data center, at branch locations, and in the cloud.
Symantec Firewall Security Tech Services
Cybersecurity Contractor Symantec Security
Progent's Symantec experts can assist you to support discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor family or help you migrate to more recent firewall solutions. Progent can also help you create and implement a complete security plan that can incorporate firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going network help, maintenance, education, and security consulting.
Top Rated Exchange 2003 Online Support
Exchange 2003 Server Upgrade Online Help
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration strategy that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
ASA Firewall with Firepower Network Consultants
ASA 5500-X Firewall with Firepower Online Support
Progent’s experienced Cisco IT security consulting professionals provide high-level PIX and ASA Firewall consulting services including infrastructure design, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and safe connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security holes.
Consultants Windows Server 2019 Deduplication
IT Services Windows Server 2019 Storage Spaces Direct
Progent's Windows Server 2019 disaster recovery preparedness experts can help your organization to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Project Design Specialist
Project Pilots Consultancy
For enterprise project management assistance, Progent can provide access to veteran information technology professionals with decades of background in technology management, program development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise customers adhere to leading practices to ensure that strategic projects are successfully completed on time and on budget.
Offsite Workers Security Configuration
Urgent Integration Offsite Workers Endpoint Security
Progent can assist small and medium-size organizations to implement cybersecurity protection solutions and deliver mitigation services to support work-from-home employees.
IT Consultants Cisco VPN
Cisco Virtual Private Network Computer Consulting
Cisco's network security and remote access technology for small organizations represent a comprehensive range of manageable security products to help protect your wired and wireless network infrastructure. Cisco's VPN product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit best with your business goals.
Metro Ethernet Professionals
24 Hour Internet Connection Professionals
Progent can provide the cost-effective services of online Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet connectivity solution matches your business needs. Support services available from Progent include assessment of your current bandwidth utilization, carrier and plan comparison and selection, network provisioning, and managing a seamless move to a new carrier and/or service plan. Network provisioning can include optimizing current routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.
Computer Consulting Jabber Conferencing
Jabber Upgrade Specialists
Progent's Cisco Jabber consultants offer remote or on-premises expertise to assist organizations of any size to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers in-depth support for the technologies that go into building an end-to-end Cisco Jabber solution including Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.
Server Monitoring Computer Consultants
Online Support Operations Manager
Even if your business has a minimal computer support staff and a limited IT budget, your information system can still feature the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-certified IT consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your mission-critical network applications and hardware operating.
ASA and PIX Firewalls Online Technical Support
Computer Engineer ASA and PIX Firewalls
Progent’s certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX and ASA Firewalls offer a high level of protection, high throughput, and high reliability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security holes.
Cisco Firepower 9300 Series Firewalls Remote Support Services
Cisco Firepower Configuration Technical Consultant
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of modern security features such as application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth upgrade to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
New Mexico Onsite Support
New York Support Specialist
Progent’s Technical Response Center offers nationwide extended hours remote assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and remote secure computer access to troubleshoot and repair technical problems quickly and affordably. The scope of IT experience represented by Progent's team of country-wide support professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required. For critical problems, the Technical Response Center endeavors to respond to your request for support within one hour.
Professional Radvision XT5000
Network Consulting Immersive Telepresence
Progent can provide the support of a veteran consultant with years of experience installing, managing, and upgrading video conferencing platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house IT support group, your Internet Service Provider, and your telepresence platform vendor to assist your organization increase the business value of your video conferencing solution.
VMM and SQL Server Professionals
SCVMM 2012 Live Migration Computer Consultant
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to move from a legacy release of SCVMM or from another management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM environment so you get the highest possible return on investment.
GIAC Security Audit Services
GIAC Security Consultancy
For small and midsize businesses, computer security and information assurance and compliance can be excessively complex to master but too dangerous to overlook. The largest largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It seems like there's nowhere to run. Progent makes it economical for small and midsize companies to implement vital security tasks successfully by providing the benefit of billed time to the nearest minute without any minimum billing for online support. This means you can have the help of a world-class computer consultant to provide just the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any level of network security including security audits, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.
Technical Support Microsoft SMS
SMS 2003 Upgrade Help and Support
Progent’s Microsoft experts provide small and mid-size businesses enterprise-grade consulting support for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and configuration automation. Configuration Manager 2007 is the new title for the change management solution formerly known as SMS Server. System Center Configuration Manager provides a range of new features to Systems Management Server 2003 including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s Microsoft certified engineers can show you how to use SMS or Configuration Manager 2007 economically for streamlined operating system and application installation, security patch control, application metering, and software license compliance. Progent's engineers can also help you to migrate smoothly from SMS Server 2003 to Configuration Manager 2007.
Juniper SSG550M Router Cybersecurity Consultancy
Juniper SSG140 Router Technical Support Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Open Now Power BI Data Prep Contract Development
Power BI On Premises Reporting
Progent's Power BI consultants can help your business to plan, deploy, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to organize your source data for Power BI visualizations. Progent can help you implement and administer an onsite, cloud based, or hybrid environment for Power BI.
8500 Wireless Controller Onsite Technical Support
wireless IP phone upgrades IT Services
Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Support and Integration UC520
Cisco VoIP Phones and Unified CM Computer Consultants
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified Communications Manager Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Washington Server Administration
Virginia Integration Consulting
Progent’s Technical Response Center provides nationwide extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer after-hours telephone help and remote secure network connection to troubleshoot and resolve technical problems rapidly and affordably. The scope of IT expertise represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult network issues to qualified specialists as needed. For urgent problems, the TRC endeavors to respond to your call for support in less than one hour.
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