Fast and Affordable Online Help for Sydney New South Wales Information Networks
Immediate Remote Consulting for Sydney SystemsFor organizations in Sydney New South Wales, Progent offers remote support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Certified consulting experts have delivered online troubleshooting to businesses in all 50 states in the U.S. (See recommendations from Progent's customers.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to handle complex infrastructure problems, plus the services of CISSP-certified security consultants to help with advanced security architecture and troubleshooting jobs.

Progent's online technical support engineers offer excellent value because they have the real-world background and are equipped with the advanced technology required to resolve most network issues rapidly. Efficient support lowers direct costs since service calls use up fewer chargeable consulting minutes. Remote support also avoids the expense of dispatching an engineer to your site. Your company saves additionally in incidental expenses by minimizing or avoiding network outages and associated losses stemming from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's advanced online technical support experience is especially helpful for organizations that depend on public clouds for critical infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite tech support may not be an alternative.

Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent charges by the minute for telephone-based consulting, so you pay just for the support that you receive. Unlike typical online service firms, Progent requires no initialization charge or minimum payments. Progent's one-minute granularity and clean policy for billing avoid situations where quick fixes manage to turn into large tabs. Progent's skill at handling technical issues quickly means you saves money.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered a collection of optimized tools and field-proven processes which allow the maximum level of efficiency for remote engineering help and troubleshooting for information systems of all sizes. Progent offers secure VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN technology permits the staff of Progent's remote service group to access your company's environment remotely without violating network security.

Progent's sophisticated customer support database system stores extensive documentation for all service that Progent's clients have received. Progent's team engineers have the benefit of the details of support delivered to each Progent client by any consultant. This history of issues and fixes is structured as a readily searchable support database that permits Progent's online support professionals to communicate their experiences with the whole team to ensure that the value of Progent's technical support grows daily. Progent's extensive list of accreditations and working associations with key vendors including Cisco and Microsoft open up other vast technical support knowledge bases and permit quick response from vendors' internal support staff with the result that Progent's online service experts can come up with optimal solutions quickly.

Online technical services available from Progent to businesses in Sydney New South Wales include:

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price managed services designed to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions used by many of the world's top enterprises. Progent's ProSight suite of outsourced network management services covers all key facets of modern networking including email protection, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, apps and VMs that have become lost or corrupted as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security vendors to deliver web-based control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you’re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, better compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and recovery, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's preparedness either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to build a cost-effective security and backup environment that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Support Programs Offered by Progent
Progent can provide the skills of world-class remote consulting experts for contract IT programs. Billing charges for longer-term consulting projects are set based on the level of expertise of the consultants assigned. Progent's background in these important areas of computer technology allows customers to execute major initiatives within budget and on schedule. Progent's project-based online engineering solutions include:

  • Help Desk Call Center Services
    Progent's Call Center service options for companies with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include comprehensive Help Desk Call Center services, co-managed Help Desk services, and Helpdesk consulting. Progent's Standard Help Desk Services offer small organizations a complete service desk solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount off Progent's regular desktop support rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging problems.

    Progent’s Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution built around the leading PSA platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk team of experienced network consultants offers your workers in Sydney New South Wales rapid assistance from an efficient support group with extensive experience providing telephone-based help and online diagnostics for computer environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux products. Progent's focus is to give the Help Desk Call Center recognition as a key driver of company productivity, and Progent's target is to solve instead of simply report IT issues.

  • Applications Services: Training, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Group provides phone-based advanced consulting expertise and education in special business application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, programming, and training for popular Microsoft applications including Microsoft CRM, Microsoft Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more concerning Progent's expertise, programming, and training offerings, visit Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; seamless management of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent can deliver organizations in Sydney New South Wales remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM to suit your business so your computer maintenance is proactive rather than reactive. By exposing possible problems before they evolve into downtime, automated monitoring can ward off disruptive and costly service failures. Progent can also utilize server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks powered by a variety of operating systems.
How Your Sydney Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent remote expertise with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX computer systems, visit Progent's Emergency Online Help, call 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Sydney New South Wales, Progent's online network support engineers can deliver expert and cost-effective IT help the moment your company has to have it. Long experience offering online technical assistance has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting skills and to refine remote access technology to repair network problems quickly while eliminating the cost and lost productivity associated with in-person service calls.

Even if your Sydney office deals with a local freelance consultant or employs a full time organization that know how to handle typical network problems, Progent’s Microsoft and Cisco certified engineers can provide an easy and transparent remote extension of your local resources in cases when your regular IT support personnel either don't have the time or the experience to address sudden system crises or particularly complex integration problems.

Features of Progent's Remote Network Support for Sydney New South Wales
Progent's online help, Internet-based repair, system security expertise, and network administration services offer offices in Sydney New South Wales unparalleled leverage for your support budget. Whether you need one-time phone help and remote troubleshooting or full-time Help Desk support and network administration, Progent's professionals can deliver your organization world class IT support while permitting you to eliminate the cost and administration overhead of carrying a full-service internal IT organization. Key features of Progent's National Remote Support program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's staff size, depth of technical expertise, fine tuned remote support software, and familiarity with corporate IT enable companies to escape the pitfalls of exclusive reliance on smaller consulting firms, independent freelance service providers, or over-stretched in-house IT help.

Progent adds value by providing:

  • Best Practices
    Progent’s team of Microsoft and Cisco Certified consultants average more than a decade of real-world professional background, at the forefront of IT support, executing a wide variety of IT projects for an extensive array of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices training that Progent teaches its support personnel. This guarantees that you get not only world-class technical help, but also a support engineer with proven methods for applying computer knowledge to fix actual IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for remote service and in-person visits by the minute. Consequently, you pay only for received support. Progent does not demand a higher rate for off-hours or emergency support, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for support services provided during regular business hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large bills for fast repairs so you will not be tempted to permit minor problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to resolve technical issues that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent has little competition. Companies who work with familiar independent service providers or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and tested methodologies to make their networks more reliable, secure, and efficient.

  • Remote Server Monitoring with MS Operations Manager
    Progent is one of the only consulting firms to offer 24x7 remote monitoring services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager allows your network support to be proactive rather than reactive. By uncovering potential issues before they result in lost productivity, network monitoring can keep your information network from painful and costly service disruptions.
How Does Our Company Start Getting Online Computer Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.



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    Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you assess whether to adopt more current firewall products available from Cisco. Progent's Cisco-certified experts can help your company plan and implement a smooth upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

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    Progent can provide quick access to the expertise of seasoned wireless specialists who can assist organizations to assess the advantages of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and place Ubiquiti UniFi wireless access points for optimal signal coverage and performance.

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    Dynamics GP accounting includes analytics and reporting capabilities that allow you to track all operations, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting support services can enable you to create reports that let you understand your business more completely, converting raw data into useful business information. Progent can improve your reporting and business analysis by providing Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business application development and eCommerce applications that work transparently with Microsoft Dynamics GP.

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    Progent's certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.

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    ProSight LAN Watch is Progent’s server and endpoint remote monitoring service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity.

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    To provide cost-effective network support for small companies, Progent offers full-service IT outsourcing packages that give small businesses fast access to network expertise without requiring you to hire, educate, and maintain an expensive full-time IT staff. Progent’s IT outsourcing packages give you an affordable alternative for building a secure and robust environment for your favorite Microsoft Windows office productivity products including Microsoft Office XP and Office 2003.

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    Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.

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    Before Progent’s Microsoft Operations Manager solution, network issues were handled reactively, after users complained about them. With the benefit of proactive, automated alerts and trend analyses sent by MOM, Progent can now address network troubles before they becomes critical enough to disrupt network availability. Thanks to MOM, Progent can resolve looming problems before customers suspect that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class availability, security and productivity.

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    SQL Server 2016 offers significant improvements in speed, scale, security and compliance, uptime, BOYD integration, plus integrated BI. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other core Microsoft products including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

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    Progent's certified security staff can show you how to safeguard your Apple Mac network through expert support offerings such as performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating secure remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a comprehensive security strategy adapted for the particular objectives of your corporate network.

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    Progent's disaster recovery support and business continuity professionals can help you create a disaster recovery strategy in case of an IT network disaster. Progent can help you create a complete disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, non-stop network solution that addresses availability issues involving a wide range of infrastructure technologies and processes.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and distribution companies to manage complex supply chains and improve the efficiency of critical processes to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP specialist with over 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that can range from occasional guidance to end-to-end solution planning and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.

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    Progent’s fault tolerant system consultants offer non-stop computing consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice connectivity, high-availability Internet architecture design, high-availability data center consulting, and other fault-tolerant networking support to show your organization integrate a 24x7 environment for mission-critical applications. Progent has the knowledge and experience to develop affordable, fault-tolerant networks by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco certified engineers can show you how to you build a fault tolerant mutli-location network with a fully redundant Internet interface and intelligent system load balancing.

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    Progent’s computer outsourcing services for small companies feature planning Windows XP, .NET, and BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, fixing chronic integration issues, and producing a comprehensive security plan. Progent can help you maximize system reliability and throughput with zero-downtime technologies, resilient network topology, and proactive server monitoring. Progent also provides project management assistance for major upgrades and can help with needs definition, resource identification, bill of materials production, vendor selection, purchasing logistics, and complete documentation. Progent’s IT outsourcing service also features education for office productivity products such as Microsoft Office.

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    Progent offers fast remote access to Cisco CCIE networking consultants. Progent's CCIE experts can link to your environment using advanced remote diagnostic utilities to provide quick and affordable analysis and remediation of urgent network problems.

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    Cisco's Meraki MS line of switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable online consulting expertise to assist your company to plan and deploy a productive network architecture that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to maintain compliance, create and validate a disaster preparedness plan, and resolve technical issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking infrastructure.

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    Google Cloud GKE Consultant

    Progent can provide cost-effective remote and onsite support to help companies of any size to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a further level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.

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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end applications that can give your business a significant competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and managing Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET platform.

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    Progent's Microsoft-certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises access to consulting experts in solution planning and integration, software development, SQL Server management, and network security.

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    For businesses that have a mix of Apple Mac and Windows desktops, there are two basic alternatives for running Microsoft Windows-only applications on an Apple Mac: remote access to a physical Windows PC or local emulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Microsoft Windows-based PC to run Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on an Apple Mac system so you can run Microsoft Windows programs locally. Progent's macOS and Mac OS X technology consultants can assist your company to manage these solutions for using Windows programs on your Apple Macs and can also assist your business to evaluate and install third-party products for Microsoft Windows PC simulation.

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    Progent's Linux consulting experts offer small and mid-size businesses and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based technology. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA certification. This wide array of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's ProSight portfolio of managed IT services are geared to provide organizations who maintain minimal in-house IT support staffs with low-cost access to world-class management platforms and technical experts. Benefits of the ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of routine management processes, continual absorption of new technology, smooth migration from legacy technology to current solutions, improved alignment of information technology with strategic objectives, guidance from seasoned network consultants, and allowing management to concentrate on business issues rather than fast-evolving computer technology.

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    Progent’s Microsoft certified consultants can provide small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid development of enterprise-class business applications that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.

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    Nexus switches are engineered to deliver the performance, expandability, availability, cloud readiness, density, data protection and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting and troubleshooting services to help your IT staff to create an efficient switch architecture, build pilot systems to confirm your switching solution, deploy Nexus switches, create and enforce effective policies, run security and compliance tests, set up proactive monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the advanced fault-tolerant capabilities available for Nexus switches. Progent's consultants can also assist your business to upgrade non-disruptively from outdated Nexus switches or Catalyst switches to current Nexus platforms.

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    Progent provides nationwide remote help and consulting services for businesses who operate environments based on variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Online network consulting provides optimum return for your information technology budget by protecting user efficiency and limiting the time charged for network repair services. Advanced remote access tools and skilled technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by going to your location. In most of cases your network issues can be remediated by telephone or through a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM premier security specialists to assist you with the toughest system issues.

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    Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting team to provide small businesses with a complete IT outsourcing alternative that improves network dependability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller company can have all of its software platforms and critical application servers supported within a safe and reliable data center on a fast, high-availability virtual machine set up and supported by Progent's computer support experts.

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    Progent offers national remote phone support and troubleshooting services for companies that operate Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows products. Online IT help provides optimum return for your IT budget by preserving user productivity and shortening the hours charged for computer repair services. Advanced online access technology and skilled technicians and engineers allow Progent to handle the majority of network problems without wasting time and expense by traveling to your site. In most of situations your IT problems can be dealt with by telephone or via a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA premier security professionals to help with the most challenging network issues.

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    • Exchange 2013 DLP Specialist
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    Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and delivers important new features as well as a revamped structure. These enhancements favorably impact vital facets of IT including ease of administration, high availability (HA), security and compliance, operational costs, collaboration, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers ongoing online support and management for Exchange Server 2013.

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    Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the possible business benefits of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and train your IT staff to maintain your Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Exchange Server 2013.

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