Additional Topics of Interest

Technology Consultants Progent's Management
Progent's Management Small Business Computer Consulting Company

Progent's management team consists of industry veterans with years of experience providing computer consulting, troubleshooting, and long-term IT planning to businesses ranging in size from small offices to global enterprises. Great service requires great people, and Progent has assembled a management team able to provide customers with the best service value available anywhere.

Technical Support Services Hyper-V 2016 Management
Hyper-V 2016 Configuration

Windows Hyper-V 2016 utilizes core technologies initially developed for and refined on Microsoft Azure, one of the world's largest public clouds. This significantly enhances the ability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a smooth migration plan, educate your IT management and support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution delivers maximum business value.

Immediate Juniper SRX5800 Firewall Protection
Consulting Juniper SRX5400 Firewall

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

ProSight Ransomware Rollback Consultant
Urgent Virus Recovery On-site Support

ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools by SentinelOne to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.

Windows Server 2019 Storage Spaces Direct Support
Windows Server 2019 and SCOM Network Consultant

Progent's certified Windows Server 2019 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

Mac Office Entourage Class
Microsoft PowerPoint for Mac Instruction

Progent can provide onsite education designed for individuals who wish to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac applications.

Microsoft Solutions Framework Project Methodology Small Business Computer Consulting Group
Project Methodology Small Office Computer Consulting

When conducting IT tasks for corporate clients, Progent uses a structured methodology driven by defined milestones in order to meet budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, pilots, design adjustments, and expert implementation. All facets are documented to make available a comprehensive description of IT services delivered and to assist in ongoing network maintenance.

Virtual Server Consulting Services
Server Virtualization Network Consultant

With virtual server technology, businesses are able to run multiple virtual machines on one physical server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, while avoiding the costs that goes with purchasing extra server hardware. Virtualization is also the critical technology behind private clouds, which offer important benefits such as reducing the costs of hardware, facilities, and administration while improving data security, network availability, and recoverability. Other key server management technologies include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can help you in all areas of server consolidation and administration to enable your company to cut costs and conserve time.

CISSP Certified Expert Supplemental Call Center Professional
Shared Helpdesk Network Consultant

Progent's Shared Help Desk service allows your business to split the load for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Dynamics GP ODBC Consulting Services
Dynamics GP ODBC Services

Progent's expertise providing Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to create custom line-of-business applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.

Outsourcing Network Help Professionals
IT Outsourcing Services Professionals

Progent is organized provide in-depth online consulting for all technologies common to today's small business IT systems and offers an array of vital, as-needed services such as a part-time Chief Information Officer to offer advanced planning and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major projects such as office moves oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, certified security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to write, customize, or repair business applications.

Remote Management Specialists
Aten IP9001 Engineer

Remote management cards give IT managers complete control of a server without the requirement for an on-site visit. Through these management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.