Additional Topics of Interest

Backup Consultant
Consulting VMware VDR Backup

Progent offers affordable online support from IT engineers skilled in a wide range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent offers consulting support for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help you to design, enhance, or maintain data backup systems for a range of topologies such as local, remote, cloud, or hybrid.

Services Documentation Remote Consulting
CISM Security Security IT Consultant Service Database

Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or local support firms who provide minimal documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support reports sent by each staff member to each client. The practice of documenting and archiving service records results in more effective support and avoids a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who won't release the keys to the kingdom.

Remote Support Services Failover Clusters Windows Server 2008
Support and Help Windows Failover Cluster

The cluster technology incorporated into the Datacenter and Enterprise editions of Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and administration of clusters that offer greater levels of system dependability, protection, performance, and flexibility. New or improved capabilities include automated cluster verification, easier configuration and installation, unified cluster administration, redesigned cluster architecture for maximum availability, better protection and quorum structure, elimination of failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company assess the business benefits of Windows clustering, plan and implement an installation, train your IT personnel to administer your failover clusters, provide continuing consulting and technical help services, and produce and validate a business continuity plan.

Computer Consultants Windows Server 2022 Hotpatching
24-7 Windows Server 2022 Hyper-V Network Consultants

Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.

Ryuk ransomware protection Consultancy
ransomware cleanup and file recovery Consult

Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and restore an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

Top Ranked Case Studies Wireless
Building to Building Wireless Case Studies

Progent delivered a wireless integration solution that allowed a school to improve productivity and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing remote locations as far as 2.5 miles apart and can extend to even longer distances. This wireless solution offered better performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.

Top Ranked Microsoft 365 Android Integration Information Technology Consulting
Microsoft 365 Yammer Integration Specialists

Progent can assist you to understand the wealth of subscription options available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid networks that seamlessly integrate local and cloud-based products and services.

Firewall Setup SonicWall NSA 4650 Firewall
Cybersecurity Contractor SonicWall

Progent's certified SonicWall firewall consultants can help you deploy, maintain, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection solution and build security into your corporate practices.

Server One-On-One Training
Windows Training

Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their scope, Progent can focus on delivering high-value services where Progent faces little competition. Mid-size companies who utilize trusted freelance service providers or who maintain in-house IT staffs benefit when Progent passes on information about new technology and proven processes to make their networks more robust, secure, and productive.

Integration Services Telecommuter Endpoint Management
24x7 Engineer Remote Employees Endpoint Management

Progent can help small and mid-size businesses to configure efficient endpoint management solutions for maintaining endpoints used by teleworkers.

Redhat Linux Technical Consultant
24x7x365 Remote Support Services Colbolt Linux

If your company is developing Linux-based applications in an environment that has Windows-based servers, PCs, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your area of strategic know-how without the continual distraction of managing your business network. By using automated network monitoring and by providing online and in-person assistance when your company needs it, Progent represents an affordable solution for maintaining an information system that provides high reliability, security, and performance. Progent's Linux developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, 24x7 monitoring, and Help Desk Call Center outsourcing.