Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's servers in an environment that gives the maximum level of availability and expandability and is also simple to move to another host. Progent's Private Cloud Hosting and Management services are based on mature virtualization technologies that enable small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and network management while achieving world-class reliability and an unprecedented level of vendor independence.
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and integrated email/telephony solutions for companies. Progent provides affordable Exchange Server consulting services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Dynamics GP software offers analytics and reporting capabilities that allow you to monitor all operations, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP reporting support expertise can enable you to design reports that allow you to analyze your business more completely, turning uncooked data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to offer custom business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of IT experts based in the Tampa area, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior DRBC preparedness experts. Progent can also assist you to plan and carry out a move to the Flexential facility by providing services such as planning solution architecture, specifying hardware, system configuration and testing, debugging, setting up online network management, and educating your IT staff.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android handhelds.
Cisco's security and offsite access solutions for small to medium sized businesses represent a full range of manageable security hardware and software to help you protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, and VPN solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional qualifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your corporate goals.
Progent's network consultants can assist your company to streamline desktop PC change and update management by providing support for management tools that include Configuration Manager, SMS 2003, and WSUS.
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your existing PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
With Catalyst switches for small and medium-sized companies, Cisco enables companies to realize all the advantages of bringing smart traffic control into their IT infrastructures. Cisco's switch product line makes it possible to enable features to make your IT network highly available to accommodate time-critical requirements, scalable to facilitate future growth, safe enough to protect restricted information, and designed for differentiating and managing all traffic to optimize system performance. Progent's Cisco certified engineers can help you pick out and deploy Cisco Catalyst switches appropriate for your company. In addition, Progent's CISM certified security consultants can help you create a strategic protection policy and configure Cisco Catalyst switches so they help support your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Progent's Cisco CCIE-certified networking consultants can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent can deliver comprehensive online consulting for all technologies common to today’s small company IT networks and offers an array of vital, on-demand services such as a temporary Chief Information Officer to offer advanced planning and negotiating capability, a Technical Response Center for help desk support, proactive remote monitoring, spam/virus protection as a managed service, project management help for critical initiatives such as site moves oroperating system upgrades, connectivity experts for designing high-performance and reliable network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to write, customize, or repair business applications.
If you want to revamp your production web site, create internal webs for purposes such as human resources or employee education, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also show you how to design and maintain a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.
Progent offers remote and on premises consulting to assist you with any aspect of BI reporting from troubleshooting or enhancing applications to designing and deploying a comprehensive BI environment. Progent's management reporting consultants can assist you to support your current reporting environment, assist you to upgrade databases and applications from a discontinued reporting product to a modern solution, and deliver custom remote training to meet your individual needs. Progent’s management reporting and analytics consultants offer experience in all popular business intelligence reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Designer.
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data.
Progent offers the support of BlackBerry-certified engineers who can help small companies to plan, administer, and troubleshoot BlackBerry solutions affordably and successfully, doing away with the need for an internal BlackBerry specialist and minimizing the expense and distraction of supporting a mobile workgroup. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISA and GIAC-certified security professionals. This wide range of knowledge, in conjunction with Progent's proven online service delivery model, offers small companies an efficient solution for incorporating BlackBerry devices and software seamlessly into their IT system.
DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a variety of affordable alternatives for replicating and restoring vital workloads including Microsoft Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information systems to achieve a high state of availability and business continuity capability at an affordable cost.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) solution following best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget.
Progent can help companies of any size to move any part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and limitations of different cloud networking models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure that you avoid the typical errors small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and VPN connections and to manage iPhones and iPads and Android handhelds.
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is intended to provide a unified mechanism for deploying and managing virtualized datacenters across hybrid networks that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of any size with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate efficiently from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, write and debug PowerShell scripts, and help you evaluate the strategic business benefits of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization professionals offer advanced Hyper-V consulting and VMware ESXi expertise.
Progent's Sun Solaris platform support services provide small and mid-size companies and developers help with administering and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent offers your organization contact with Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience offers you an easy single consulting firm to show you how to build and manage a secure and reliable cross-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
In addition to providing access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and one-on-one or group online training classes customized to address your particular needs. Progent's consultants also can show you how to build and maintain a secure, reliable server and communications foundation to support your ERP, MRP and accounting applications.
Progent's Microsoft-certified professionals have over a decade of experience providing email support for companies that range from small businesses to global enterprises. Progent offers affordable consulting for all versions of Exchange Server to enhance email and virus protection, configure fault tolerant email systems, and implement remote and wireless email access. Progent’s Exchange support services can assist you in designing and executing a migration from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2016. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you integrate Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard managed services.
Progent is structured to deliver comprehensive online support for all major technologies associated with today’s small company IT networks and offers an array of strategic, as-needed support services including a part-time CIO to offer advanced IT design and budgeting capability, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives like office relocations orOS migrations, connectivity experts for designing high-performance and robust infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, enhance, or troubleshoot business applications.
Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and onsite assistance to help you build and maintain a Cisco wireless VoIP phone solution by delivering services that can range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.
Progent's management team consists of seasoned professionals with decades of experience providing computer consulting, technical support, and strategic information system planning to organizations ranging from small offices to Fortune 500 companies. Great service calls for great people, and Progent has assembled a management staff that can provide customers with the best service value in the industry.
Progent's Cisco CCIE-certified Wi-Fi network experts offer remote or on-premises integration and debugging support to assist you to plan, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and configuration of Aironet Wi-Fi access points to work with your unique office design, construction, and anticipated network traffic.
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of the time spent looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Progent can assist small and medium-size businesses to deploy centralized remote endpoint management and monitoring systems for administering endpoint devices operated by an offsite workforce.
Progent's Microsoft-certified consultants can help you design, document, implement, manage, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit applications which you want to keep as well as the new 64-bit editions of applications you wish to install.
Progent offers the expertise of Microsoft-certified consultants and seasoned database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of SQL Server 2012.
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining email systems for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features security, service continuity, easy connectivity for off-site and mobile users, efficient administrative tools, and productive integration with telephony. Progent offers expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Microsoft Exchange 2013 Server.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical problems detected by Microsoft SCOM 2012.
Progent's company culture will make you a better consultant by enhancing your information technology knowledge and increasing the satisfaction of your customers. Progent delivers this promise by attracting the best consulting experts for you to work with, offering an advanced network and communications architecture, using proprietary software utilities to enable the highest quality of support, and by optimizing proven business structures for finding and retaining clients.
If your business computer system combines UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your servers into a unified network that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior performance, and strong protection. Progent's UNIX and Windows integration assistance services feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and repair, in-person technical support, and Helpdesk outsourcing.
Progent's Intune consultants can assist you to assess the strategic case for adopting Microsoft Intune for administering your portable devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to define security policies, set up pilot systems to confirm the benefits of Intune for your environment, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Progent offers cost-effective remote assistance to help your business to plan, configure, and troubleshoot any aspect of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you create or maintain a highly available, protected and scalable infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to help manage and use your iOS devices in a safe, team-oriented environment that optimizes the business value of your information network.
Progent's Cisco-certified Wi-Fi technology consulting experts can help you to deploy, administer, and troubleshoot Cisco wireless devices including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent can assist your company to create, implement and troubleshoot a backup solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, works with all leading public clouds, and permits you to create a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from human miscues, computer glitches, malicious users, and malware assaults such as ransomware. To find out more, go to ProSight DPS 360 Backup services.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent believes that a well designed and executed information system is a vital factor for enabling any company's success, and Progent follows this credo in our corporate system environment. Progent has built a zero-downtime virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to offer rapid and efficient service, collaborate easily on sophisticated jobs, and experience professional and personal growth by acting as part of a dynamic company ethos of personal drive and independence.
Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from a legacy release of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM ecosystem to make sure you get the highest possible return on investment.
Progent can help small and mid-size organizations to set up IP voice platforms to give their at-home workforce the benefit of virtual access to the corporate phone network.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or small service firms who provide minimal documentation or details of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by each consultant to every client. The practice of detailing and organizing service records results in more efficient service and avoids a slew of common problems such as when a service client is virtually held hostage to a consultant who won’t release vital service information.
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent can help you prepare and execute a smooth migration to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by creating and following a smart migration plan. Progent can also help train new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom business applications and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Configuration Manager automates software deployment and updating, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of wireless APs, tuning wireless throughput by reducing the effect of RF congestion, improving wireless availability with rapid auto-failover, and hardening data security by identifying threats and analyzing network traffic based on user class and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, finding appliances that require critical software patches, or identifying the cause of performance problems.
The QTS (formerly Herakles) Data Center facility is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if you are considering moving your main or disaster recovery system to Herakles/QTS, Progent offers a variety of cost-effective consulting services such as data center relocation, equipment installation and updates, network improvements, project management, virtual server configuration, offsite monitoring, streamlined network management, software development, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab.
Progent offers one-on-one training customized for people who want to expand their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for macOS and Mac OS X applications.
Progent’s private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup and restoration. You can take advantage of Progent’s private cloud hosting service to eliminate major capital costs for the purchase, upkeep, and management of network equipment and facilities while benefiting the highest levels of network availability and physical security.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and get to market quickly.
Progent's Microsoft-certified consultants have over 10 years of experience delivering messaging support for customers ranging from small businesses to global enterprises. Progent offers affordable consulting for all versions of Exchange Server to strengthen email and virus security, design fault tolerant email environments, and facilitate remote and mobile email access. Progent’s Microsoft Exchange consulting services can assist you in planning and carrying out a move from a legacy SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. Progent also provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard managed services.
Cisco's PIX 500 Series firewalls have reached end of life and Cisco may no longer offer support these devices. Progent still provides consulting support for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to more current firewall products from Cisco. Progent's Cisco-certified experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and powered by software first produced by Connectix, delivers the power needed to carry out server consolidation, application upgrade, and server quarantine tasks through virtualization technology in an enterprise-ready computing network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies who want to enhance ROI in software programming and testing, upgrading from legacy mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server.
Progent applies no initialization charge and asks no monthly commitment for support services provided during regular working hours. Progent's one-minute granularity avoids big bills for quick repairs so you won't be tempted to allow simple problems to stay unaddressed.
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Medium-size businesses can enjoy all the advantages of Microsoft System Center Operations Manager 2007 and have fast access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's affordably priced IT support programs, medium-size organizations can choose a simple co-sourcing service program based on Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online service. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size business information systems enterprise-class reliability, protection and performance.
Progent offers small organizations two low-cost network security inventory scanning packages that include, for a set price, remotely managed scans of your security profile which are evaluated by certified information security engineers who assess the data collected by the remote scan, present unbiased summaries of your existing security vulnerability, and make suggestions for enhancements. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-quality evaluations of your network's vulnerability to assault.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation security solution that extends across your on-premises and cloud-based resources and protects all users at any location with any endpoint device.
Progent's expert consultants can show you how to define and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, reduces ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.
Progent's certified Windows Server 2022 consultants can help your company to design and carry out an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Microsoft Dynamics Customer Relationship Management helps small businesses build positive customer relationships. Integrated Sales and Customer Service modules allow employees to share information to help promote sales success and offer steady, efficient customer service. Progent can set up the optimal server and communications environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your sales or customer support data.
Network monitoring ordinarily involves observing a system's resource utilization to help uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration consultants can help you take advantage of both these programs to tune and repair your network. Progent's Linux consulting services provide small companies and developers help with administering and servicing UNIX and Linux systems that work with Microsoft-based products.
Progent's veteran group of IT consultants and application specialists have extensive background delivering remote and onsite assistance for businesses of all sizes who need to integrate Android phones into their information systems so that users can be productive while on the go. Progent offers the range of know-how to solve network issues that involve multiple vendors and that entail a combination of legacy and up-to-date technology. Progent offers cost-effective remote consulting to assist you with any aspect of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to handle particularly stubborn technical problems, or Progent can provide comprehensive project management support to ensure that you finish strategic network initiatives on time and within budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management tools and hardware infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones to maximize their business value.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that incorporates over 25 years of background helping manufacturing and distribution organizations to simplify complex supply chains and streamline critical business processes to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that can range from as-needed advice to end-to-end solution planning and project management. Sample services available from Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Progent’s colocation center IT services are designed for companies with equipment housed at Internet Data Centers or data center co-location hosting facilities and in need of on-demand in-person help at the co-location site plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of IDC and IDC and collocation support services such as system architecture evaluation, Windows and Linux server integration and maintenance, tech support for server and communications networking, design and installation of zero-downtime systems, architecting and deploying layered security defenses, firewall integration and support, configuring load balancing solutions, and creating high-availability server and storage cluster systems.
Progent offers the support of certified consultants and experienced database application developers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and certified data security professionals to assist you to evaluate the potential benefits of SQL Server 2012 for your business, install pilot systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database platforms, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent offers a selection of network support bundles for small organizations. These information technology outsourcing and server monitoring services are based on the anticipatory problem solving capabilities of Operations Manager 2007, a next-generation server and system management product that tracks the availability, throughput, and safety of your network and identifies potential troubles before they can disrupt your system. With Progent's affordably priced IT service packages, small businesses can choose a simple co-sourcing package based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.