Additional Topics of Interest

Small Business Engineer
Small Office Small Office Network Consulting Services

Progent is a pioneer in affordably delivering world-class IT support to small businesses. Progent's achievement in handling the IT service requirements of the chronically underserved small business sector is the combined outcome of key technical and operational innovations that have removed much of the traditional costs out of managing network support, injected unmatched professional skill into the IT service system, and dramatically streamlined the solution cycle.

Urgent wireless controller Support and Setup
Top Quality Flex Series Wireless Controller Support and Setup

Progent's certified Wi-Fi consultants can assist your organization to assess the benefits of adopting Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Wi-Fi network or help you plan and carry out an efficient migration from earlier generation Wi-Fi controllers to current models.

Consult Mac Phone-based
Mac Configuration Consulting Services

Progent offers nationwide online help and consulting services for companies who operate macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft technology. Progent's experts offer Mac clients a variety of services such as desktop support, upgrading to the current version of macOS from legacy versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers maximum leverage for your information technology budget by protecting user productivity and limiting the hours billed for network analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In most of cases your network problems can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to assist you with the most challenging network problems.

Google Cloud firewall integration Consultancy
Google Cloud Machine Learning Consultants

Progent can provide affordable online and on-premises consulting to help organizations of any size to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.

Backup and Restore Software Consultant
Time Machine Backup Consultants

Progent can provide economical online access to engineers with expertise in a wide array of products and technologies that provide solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help you to install, enhance, or troubleshoot backup systems for a range of environments such as local, remote, cloud-based, or a mix.

8800 Series IP Phone Computer Engineer
Engineer Cisco IP Video phones

Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

Services HP Lights-Out 100c Remote Management Card
Biggest Technology Professional American Megatrends MegaRAC

Remote server management cards offer network managers full control of a server without the need for an on-site presence. Using remote server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and support a fault-tolerant business network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient off-site technical help. Progent has experience with a variety of remote management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

Immediate QTS/Herakles Internet Data Center Technology Professional
Specialists QTS Sacramento Data Center

The QTS (formerly Herakles) Colocation Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS data center as a colocation facility or if your company is planning on migrating your primary or offsite backup system to the Herakles data center, Progent can provide a range of budget-friendly services such as colocation relocation, equipment deployment and upgrades, infrastructure optimization, project management services, virtual server configuration, offsite monitoring, automated network management, application development, disaster recovery solutions, security assessment, and the support of the Progent Test Lab.

Linux Phone-based Business Computer Server Companies
Linux RedHat Online System Repair

Progent provides national remote technical support and consulting services for businesses who operate networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft products. Remote network consulting offers maximum return for your IT budget by protecting client productivity and limiting the time billed for network repair services. Advanced remote access utilities and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and expense by going to your location. In most of cases your IT problems can be dealt with over the phone or through a combination of telephone help and online access. Progent can make available Cisco CCIE network engineers and CISA and CISM certified security specialists to assist with the most challenging system issues.

Antispam Technical Support
Antispam Consulting

E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support specialist. If your company is too small to purchase for a regular Postini license, you can still have access to Postiniís Perimeter Manager services through Progentís E-Mail Guard spam filtering and virus protection service offering. Progentís expert e-mail protection consultants can show you how to create an email safety plan that features spam filtering and virus defense services and policies.

Cisco ASA Firewall with Firepower Network Consultant
Cisco ASA Firewall with Firepower Online Support

The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Macintosh OSX Remote Support Services
Macintosh OS X Consulting

Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud. For computer networks based exclusively on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.

UNIX, Windows Professionals
Windows and Solaris Onsite Technical Support

If your company is developing UNIX or Linux software in an environment that has MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your area of high-value know-how without the continual hassle of managing your company information system. Through the use of smart network monitoring and by delivering online and in-person assistance as your business needs it, Progent represents an economical alternative for maintaining an information network that provides high availability, security, and performance. Progent's developer support services include full-service information technology outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, network monitoring services, and Help Desk Call Center services.