Nagios and MRTG are powerful, license-free monitoring utilities that run with Linux and can be used to analyze UNIX environments, Microsoft Windows networks, or mixed-OS environments in which the Linux OS and Microsoft Windows coexist. Nagios lets network support engineers to track network services such as POP3, HTTP, FTP, and NNTP. MRTG permits you to track the traffic through SNMP network devices including servers, routers, and switches. Progent's network monitoring experts can help you utilize both these programs to streamline and troubleshoot your computer network.
Lync Server 2013, now called Skype for Business, allows businesses of all sizes to build a manageable and protected communications ecosystem that supports the modern BYOD computing style with instant messaging, presence, web meetings with application sharing, and both IP and PSTN telephony enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and network architects can assist you to assess the advantages of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology suitable for your current and future plans, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management staff and users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
Progent can provide fast access to the expertise of seasoned Wi-Fi specialists who can assist you to determine the benefits of Ubiquiti UniFi wireless APs for your business and help you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to help you to select, configure, and place UniFi wireless access points for your required signal coverage and throughput.
Progent offers one-on-one education designed for individuals who wish to broaden their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one online classes for Mac applications.
Progent's Cisco CCIE network infrastructure experts can help you to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft engineers offer advanced expertise in implementing, managing and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of cost-effective online support services based on proven best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Services offered by Progent include system design, software configuration and upgrades, setting up secure file and status sharing among local and offsite users, network optimization, and customized online training classes.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your company better by offering easy availability of decision-driving information and a fast return on investment. Microsoft Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the presence of your company, handle your financials, computerize financial processes, standardize procedures across your business, improve inventory control, increase order accuracy, expand sales and minimize turnaround time, and increase cash flow. Progent can show you how to configure and maintain a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you reap all the advantages of your Dynamics GP business management system.
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction through a virtual infrastructure offers lower TCO of hardware and faster ROI, more leveraged utilization of servers, simplified operations, increased network availability, and easier management. Common uses for virtual servers are resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and affordable isolation of software development or evaluation environments from on-line systems.
Immediate Cisco VoIP Phones and Contact Center Technical Consultant UC520 IT Consulting
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent's Microsoft-certified consultants can help you to assess the value of Lync Server for your environment and can help you to plan and carry out a rollout of Microsoft Lync Server 2010 that consolidates the control of IM and Presence and improves the productivity of your in-house staff, at-home workers, and smartphone users. Progent can also assist your company to perform an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing capabilities of MS Office applications, and offer webinar training and ongoing technical support for Lync and other Microsoft technologies.
Progent's Ekahau-certified Wi-Fi site design consultants can help you to design, implement, optimize, manage and debug a Wi-Fi network adapted to your facilities. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for troubleshooting RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Progent can provide the expertise of Microsoft-certified consultants and experienced software developers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot environments at your site or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent offers the support of a certified consultant with an extensive background integrating products from the major telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to plan, install, upgrade, or troubleshoot a telepresence environment that preserves your investment and maximizes the business value of your IT network. Progent also offers the services of network infrastructure engineers who can assist businesses of all sizes to create and maintain a communications network that delivers the speed, reliability, protection, and expandability you need to accommodate your telepresence environment.
Progent's Technical Response Center offers nationwide extended hours remote support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone help and remote secure computer connection to troubleshoot and repair network problems quickly and economically. The scope of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as required. For critical issues, the Technical Response Center endeavors to answer your request for support in less than one hour.
Progent's seasoned ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to plan, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for centralized management.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's popular ASA 5500-X security appliances and include centralized control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and execute a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that include branch offices, data centers, and cloud resources.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide economical online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Progent practices information transfer from Progent's consultants to clients. By educating customers to handle problems that are within their comfort zone, Progent can concentrate on providing hard-to-find skills where Progent has few competitors. Mid-size companies who utilize familiar independent consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about critical technology and tested processes to make their networks more robust, secure, and productive.
SQL Server 2016 offers major improvements in speed, scale, security and compliance, high-availability, BOYD integration, and built-in BI. New features include PolyBase for processing relational and non-relational files in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide online and onsite expertise to assist organizations of all sizes to implement, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
If you are producing Linux-based applications in an environment that includes MS Windows-based servers, PCs, and office applications, Progent offers comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how without the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by delivering remote and in-person support when your business needs it, Progent represents an economical alternative for supporting an information network that provides excellent dependability, security, and performance. Progent's Linux developer support services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Helpdesk support.
Progent's Microsoft-certified consultants average more than a decade of background providing unified communications support for companies ranging from small offices to global enterprises. Progent provides economical support for all editions of Exchange Server to strengthen email and virus security, configure high availability email environments, and facilitate off-site and wireless email access. Progent's Exchange support services can help you in designing and implementing a move from an outdated SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2019. In addition offers support for Windows 10 and Windows 11 clients running Outlook and can help you integrate Microsoft Outlook Web App for all major web browsers. For email virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory, operations, project management, purchasing, sales and marketing, supply chain, and business analytics. Progent's Dynamics Business Central consultants can assist you to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-based, local, or hybrid deployment.
24x7 Information Technology Consulting Symantec Raptor
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, configure, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can help your business to integrate your Fortinet FortiGate firewalls to safeguard your digital resources at the network perimeter, within the data center core, at branches, and in the cloud.
E-Mail Guard is a comprehensive solution for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus blocking, policy management, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis tools as well as outbound email testing to help you repair your email environment and define and enforce company email policy.
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP. Microsoft Dynamics GP is an accounting and ERP platform based, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented approach you can purchase only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains consulting engineers can help you deploy, configure and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an earlier edition.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage infrastructure. Barracuda Backup protects vital business data produced locally, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide range of consulting support services to assist your business to design, integrate, operate and repair a backup and disaster recovery solution built on Barracuda Backup.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Configuration Manager 2016 automates software provisioning and updating, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help businesses of any size with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Helpdesk management and co-management service programs allow companies to cut costs, improve productivity, and respond immediately to fast-changing business circumstances.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco appliances for streamlined management.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Cisco-certified Wi-Fi integration consultants can help you to deploy, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Progent's Computer Help Desk Call Center Outsourcing Services for desktop technical support are intended specifically for small organizations who need immediate availability of a Help Desk Call Center with expert telephone support and full escalation options but who have to operate within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Support Services include: Helpdesk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Progent's team of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry background, at the forefront of network support, executing a wide range of technical projects for a large array of clients. Each Progent consultant shares a proven collection of individual best practices which are combined into company-wide best practices standards that Progent instills in its support personnel. This guarantees that you get not only expert technical help, but also a support engineer with proven approaches for using computer knowledge to solve real-world network problems efficiently.
Progent has 20 years of background helping small and medium-size businesses to plan, deploy, tune, manage, and troubleshoot computer networks that incorporate teleworkers.
E-Mail Guard is a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering continually updated spam and virus filtering, policy administration, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis utilities plus outbound email testing to help you repair your email system and specify and enforce corporate security policy.
ProSight Reporting is an expanding suite of real-time reporting utilities designed to integrate with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a single platform for financials, inventory, operations, capacity planning, procurement, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can help you to maintain your older Dynamics NAV system or upgrade smoothly to a cloud-hosted, on-premises, or hybrid deployment.
Besides providing the expertise of Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, migration support, and one-on-one or group online training tailored to meet your specific needs. Progent's consultants also can show you how to integrate and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent maintains a team of IT experts based in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and veteran DRBC planning consultants. Progent can also assist your business to design and carry out a migration to the Flexential data center with services like designing solution configuration, specifying hardware, system configuration and testing, debugging, setting up remote network management, and educating your network staff.
Progent's Microsoft certified engineers can provide remote and on-premises consulting expertise to assist your company to administer, support, and troubleshoot PCs based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, backup and restore, online access, mobile device management, Wi-Fi network design, and remote network monitoring.
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that gives the maximum level of availability and scalability and is in addition simple to migrate to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization techniques that enable small and midsize companies with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and network management while benefiting from world-class reliability and an unprecedented level of vendor independence.