Additional Topics of Interest

Specialist Windows Server 2019 Hybrid Configuration
24x7 Windows Server 2019 Windows Time Service Troubleshooting

Progent's Windows Server 2019 disaster recovery preparedness experts can assist your organization to design a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

Biggest Microsoft Exchange 2010 Migration Consultancy
Consultants Microsoft Exchange Server 2010 Upgrade

Progent offers expert help for every phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management services, site prep, project design and documentation, cost estimates of new software licenses and hardware needed, suggested sourcing, pilot testing at customer location or at Progent's test facility, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the solution, deactivating the old servers, and webinar training for customer's IT group and end users.

Technology Consulting Cisco CUBE and ISR Routers
Onsite Technical Support Cisco CUSP

Progent's Cisco CCIE-certified SIP integration consultants can help your business to design, deploy, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer cost-effective remote or onsite expertise to assist companies to migrate efficiently to an advanced communications network that offers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Independent Linux Contractor Full-Time Jobs
Independent Web Consultant Part-Time Jobs

Progent's Experts Team provides consulting in key fields including Macintosh networking and applications; Consulting for Linux-powered, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical program help; Chief Information Officer, management information analyst, and project logistics services; Custom applications design and deployment; Web, eCommerce, EDI, and customer portal design and deployment; Database support and efficiency consulting; Business intelligence expertise; and Telecom systems support.

Teleworker Video Conferencing Support Services
Telecommuter Video Conferencing Online Help

Progent can assist small and mid-size businesses to configure and troubleshoot video conferencing solutions to allow their at-home workers to communicate efficiently with colleagues and clients.

Citrix Virtual Server Consulting Services
Citrix Server Management Engineer

Progent's Citrix-certified engineers can help you to understand the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to design, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current Citrix technology deployment and show you how to optimize consolidation, responsiveness, protection, uptime, and recoverability.

Horizon3.ai NodeZero Cybersecurity Penetration Testing Security Firms
Microsoft, Cisco and Security Certified Experts Horizon3.ai NodeZero PEN Testing Cybersecurity Consultancy

Progent's certified security consultants can run NodeZero-powered threat assessments to make sure your security monitoring and protection systems and policies are correctly configured and effective.

Linux Online Computer Support Firms
Linux Phone-based Remote Troubleshooting

Progent provides national remote phone support and consulting services for businesses that run networks powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft products. Remote IT help offers optimum leverage for your information technology budget by preserving client efficiency and limiting the hours billed for network repair services. Sophisticated online support utilities and experienced technicians and engineers allow Progent to solve most network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help with the most difficult network problems.

Online HelpDesk Call Center Online Consulting
Urgent Remote Troubleshooting Cisco Help Desk

The Help Desk Call Center support delivery structure used by Progent's Technical Response Center offers small businesses an dependable alternative to reliance on independent service individuals by offering broad technical knowledge accessible to numerous support teams, optional 24x7 access to urgent assistance, fast escalation to top-level engineers for handling even the most complex problems, service consistency and dependability, quick follow through enforced by seasoned service managers, a selection of convenient techniques for requesting service tasks, plus excellent process visibility enabled by trouble ticket updates and accessible via a web portal.

Microsoft GP/Great Plains Support and Setup
Microsoft GP/Great Plains Integration Support

Progent's Microsoft certified experts offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP is easy to install and integrate, and with its segmented design you can license only the functions you currently require, with the ability to add users and increase functionality when necessary. Progent's Dynamics GP Software consulting experts can help you install, customize and manage Microsoft Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP/Great Plains.

Remote Support System Center 2016 Endpoint Protection
Top Rated System Center 2016 Online Help

Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Premier IT support professionals. With Progent's economically priced IT support packages, small and midsize organizations can choose a basic Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks enterprise-class reliability, security, and performance.

Virtual Helpdesk Consulting Services
Online Technical Support Shared Computer Support Help Desk

Progent's Computer Helpdesk Outsourcing Support Services for desktop support are designed specifically for small businesses who require immediate access to a Help Desk Call Center with expert telephone support and effective escalation capability but who have to operate within a restricted network support budget. Important features of Progent's Help Desk Outsourcing Services include: Help Desk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Selection and Deployment.

CISSP Certified Expert Small Business Computer Systems Consulting
Technician Small Business

Progent is a pioneer in affordably providing enterprise-class network help to small companies. Progent's achievement in addressing the network support requirements of the historically underserviced small company sector is the combined result of key technical and process innovations that have eliminated a great deal of the traditional expenses out of administering IT service, injected unprecedented technical skill into the IT service mechanism, and dramatically accelerated the solution cycle.

Hybrid Microsoft 365 solutions IT Consultant
Exchange admin center Technical Support

Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you through challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on time and within budget.