Additional Topics of Interest
Microsoft Exchange Server Hosting Engineer
Progent's Exchange Server Hosting Services provide a world-class data center with backed-up electrical and environmental control systems, round-the-clock staffed security and IT support center, plus fault-tolerant access to tier-1 Internet service providers. Hosted Exchange servers are set up as virtual machines for service continuity, easy scalability, and rapid recovery. Services feature complete incorporation with your network, connectivity with mobile communication devices, automated monitoring of performance and network security, spam and virus protection, security update and revision management, Helpdesk services, per-day data backup, and comprehensive email administration support.
Integration Services for Help Desk
Progent's Virtual Help Desk Call Center services are an integrated expansion of your internal IT service staff. This can include advanced call center services such as a dedicated telephone number with custom greeting. Progent can also send calls automatically to staff members who are specifically set up and trained to support your account. In addition, Progent's Help Desk staff can use trouble tickets from any client trouble ticket software for seamless integration with your internal network services group. Benefits of Progent's Virtual Computer Support Help Desk services include professional Microsoft Helpdesk expertise the moment you call, transparent expansion of your internal resources, front-line help for urgent client issues, and by-the-minute billing.
Consultants for Exchange 2010 Backup and Restore
Progent's Microsoft-certified network experts can help your organization to assess the benefits of Exchange Server 2010 for your business and can help you to plan and implement a smooth migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your productivity, lowering the expense of hardware and support, streamlining administration, and integrating your vital communications platforms.
Progent's UNIX platform consulting services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Slackware.
Meraki MR18 Access Point Support and Help
Progent's Meraki wireless AP consultants provide remote and on-premises support to help businesses of any size to plan, deploy, maintain, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including switches, routers and ASA firewalls to create a seamless network infrastructure that delivers the same access, responsiveness, security, ease of management and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Citrix StorageLink Site Recovery Technology Professional
Progent's Citrix experts can help your organization to assess the business benefits of the various versions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities with your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of equipment and operations and simplifying management processes.
Double-Take Replication Manager Support and Help
DoubleTake/Carbonite Software offers a selection of products intended to deliver small businesses a range of affordable solutions for replicating and recovering business-critical applications including Microsoft Exchange, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite technology into small company IT systems to achieve an advanced level of fault tolerance and disaster recovery capability at an affordable cost.
Progent can provide onsite training customized for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac application software.
macOS Online Troubleshooting Consultancy
Progent provides nationwide online phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows technology. Progent's experts can provide Mac users a variety of IT services such as desktop assistance, upgrading to the latest edition of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and Apple iPad support, or moving to Apple's iCloud. Remote network consulting provides optimum leverage for your IT budget by preserving client productivity and limiting the time billed for computer analysis and repair. Advanced online support utilities and skilled technicians and consultants combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISM certified security specialists to assist with the most challenging network issues.
Specialist for Windows Server Essentials
Microsoft Windows Server Essentials is an affordable, versatile platform that enables small organizations to make the move from the older physical in-house datacenter to the new hybrid computing paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to assess the potential business advantages of migrating to Windows Server Essentials and implementing a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers comprehensive project management support so you can design and execute an efficient move to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers continuing consulting, technical support, and training.
Cisco VPN Outsourcing
Cisco's security and offsite access technology for small to mid-size businesses offer a full array of easy-to-administer security products to help you protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that align most closely with your corporate goals.