Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and repair a network-wide move to 64-bit server and desktop OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit applications that you want to retain as well as the latest 64-bit editions of applications you wish to run.
Progent's Microsoft-certified consultants offer online or in-person support to assist companies of all sizes to design, implement, manage, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing particularly stubborn problems, or full project management services. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, functions as the center of Cisco's communications and collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express offer an advanced IP-PBX by integrating closely with unified messaging apps such as Unified CM IM and Presence Service, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building an advanced customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly remote and on-premises support to help organizations of all sizes to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support services that deliver maximum productivity. Progent's consultants can help with any aspect of CUCM configuration and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, creating Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.
System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for key applications by providing unified, cross-platform monitoring of IT resources installed across on-premises systems and cloud environments. Progent's SCOM consulting team can provide advanced remote and onsite support to assist businesses of any size to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from older releases or from other monitoring products, or integrate multiple monitoring tools into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Progent is structured to provide in-depth remote consulting for all major technical areas associated with small business information networks and allows you to outsource a variety of strategic, as-needed support services including a temporary Chief Information Officer to offer advanced IT design and negotiating capability, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, project management for major projects like site relocations oroperating system upgrades, Cisco-certified experts for building and maintaining high-performance and reliable network infrastructure, security engineers to verify data safety and compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, customize, or troubleshoot mission-critical application programs.
Progent's Microsoft certified consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Exchange 2007 help, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's ProSight Virtual Hosting offers proven virtualization technology, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering group to provide small and midsize businesses with a complete information technology outsourcing solution that improves network availability and security, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key application servers hosted in a secure and reliable data center on a fast, non-stop virtual server configured and maintained by Progent's computer service experts.
Progent can help you in any phase of your upgrade to Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and configuring Outlook.
Before Progent’s MOM-based solution, network problems were handled reactively, once users complained about them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent can now fix server problems before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve looming problems before customers know that the problems exist. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and performance.
Progent offers cost-effective online support to help companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN technology and can help you deploy all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent can provide occasional expertise to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, supports the most popular handheld devices, allows one-time login with Azure AD, and strengthens security. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants offer the broad knowledge and experience to address the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the return on your investment in this mission-critical product.
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot programs and rollout strategies, integrate Windows Server 2008 with your network infrastructure and applications, educate your IT personnel how to run enhanced management tools, and deliver ongoing consulting and support via affordable alternatives such as Helpdesk support and remote technical support.
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation independent of the physical components making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also permits transparent testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and administer a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Network Helpdesk Outsourcing Services for desktop support are designed specifically for small businesses who need fast access to a Help Desk Service Center with professional phone support and full escalation options but who have to work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
Progent can provide comprehensive online consulting for all major technologies associated with small company information systems and offers a variety of vital, as-needed support services including a temporary Chief Information Officer to provide senior-level IT design and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, best-practices project management for major initiatives like site relocations oroperating system migrations, Cisco-certified consultants for building and maintaining high-performance and robust network infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, enhance, or troubleshoot business application programs.
Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX, Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, management help, upgrade support, and one-on-one or group webinar training customized to meet your particular needs. Progent's experts also can help you build and support a protected, robust network foundation to run your ERP, MRP and accounting applications.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, optimizing and fixing Microsoft SCOM environments and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Cisco has designed a full array of routers that includes routers designed to deliver the protection, performance, and availability demanded by customers ranging from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and configure Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers based on Cisco's IOS platform, including Cisco's 800 series of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for workers who are on the move within campus, hospitality, health-care or other venues where IT management wants user endpoints that offer more administrative control, security and ruggedness than is possible with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune numerous components of your Wi-Fi environment such as access points, switches, Cisco wireless LAN controllers, and network management software. Progent's certified consultants offer online and onsite assistance to help your organization create and maintain a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit applications that you want to keep as well as the new 64-bit editions of applications you wish to install.
Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Exchange Server 2007 upgrade plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-site migrations, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2007 support, repair, and consulting services include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange Server 2007.
The QTS Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation facility or if your company is considering migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a range of cost-effective consulting services such as colocation relocation, system deployment and upgrades, infrastructure improvements, comprehensive project management, virtual server configuration, offsite monitoring, centralized network administration, software development, disaster recovery solutions, data security evaluation, and the support of Progent's Test Lab.
Progent's certified consultants can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support team, create a corporate-wide security plan, automate network management, help with application development, and generate and test a disaster recovery/business continuity plan.
Microsoft Windows Active Directory requires significant hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Premier engineers are experts in designing, deploying, and supporting sophisticated Enterprise AD installations. Progent’s areas of expertise with Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, cleaning up residual beta software configuration objects in production AD environments, and repair of failed installations of Active Directory and Active Directory-associated programs.
Progent’s Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier support experts provide phone help and online direct computer access to isolate and repair technical problems quickly and economically. The breadth of technical expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to appropriate specialists as needed.
Colocation sites allow companies to share world-class facilities for housing computer equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can help your business with all aspects of your colocation strategy such as selecting and migrating to a colo site, creating network topology, specifying hardware, on-site and on-line troubleshooting, establishing remote system administration, and training your IT personnel.
Progent's Juniper Networks-authorized network engineer can assist you to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and migrate smoothly from discontinued equipment to the latest releases. Progent's Junos OS engineers can also provide expertise with Juniper's flagship network control software to enable you to streamline the management and strengthen the protection of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that include a combination of Juniper's OS platforms.
Progent's Microsoft certified support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent’s Technical Response Center (TRC) offers nationwide extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone help and online secure network connection to isolate and resolve technical problems quickly and economically. The scope of technical experience available from Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to appropriate specialists as needed. For critical problems, the Technical Response Center tries to answer your request for support in less than one hour.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server support professionals can show you how to design, cost-justify, test, implement, customize and support the any version of ISA Server on your information system.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that need important updates, or resolving performance issues.
Progent offers a variety of network support bundles for small organizations. These information technology outsourcing and server monitoring solutions are based on the proactive problem handling abilities of Operations Manager 2007, a state-of-the-art network and system management product that tracks the availability, throughput, and security of your information system and identifies potential problems before they can disrupt your system. With Progent's economically priced network service programs, small companies can select a basic co-sourcing service program built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package.
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist businesses of any size to plan, deploy, manage, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for all the technologies that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration ecosystem.
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to plan, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable online or onsite expertise to assist companies to move smoothly to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP PSTN trunk.
Progent can help your business to plan and execute an efficient transition from a Sun Solaris-based information environment to a network powered by Windows and capable of running Microsoft's popular office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to guard your data and minimize productivity disruption by developing an effective transition plan that preserves your current assets in Solaris application and technology. UNIX-to-Windows migration support expertise available from Progent include evaluation of current infrastructure, transition planning and validation, Exchange migration services, information and application porting, and processor and media migration and consolidation.
Windows Hyper-V 2016 utilizes core features first designed for and refined on Azure, one of the world's biggest public clouds. This dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by improving data security, uptime, expandability, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your vital applications, plan an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth upgrade plan, train your IT management and technical support staff, and deliver ongoing consulting and debugging services to ensure that your Hyper-V 2016 investment gives you maximum business value.
Progent's Linux support services provide small and mid-size companies and developers help with administering and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of experience offers you a convenient single consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your business from over-reliance on an individual freelance service provider while giving you affordable and reliable access to high-quality technical support. By delivering network support help when you need it, offering specialized expertise for key applications, delivering unique services such as 24x7 server monitoring, and billing only for services you use, Progent offers you an affordable way for maximizing the profitability of your small business information system. Progent is the smart way for small businesses to build and support a reliable and safe information network and to benefit from fast access to the skilled help typically available only to enterprises who can afford a large in-house IT organization.
Office 365 is Microsoft's extensive suite of productivity programs and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in an array of product bundles targeted at markets from individuals and home offices to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid solutions that transparently integrate on-premises and cloud-based resources.
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Progent offers Windows 2003 Cluster Server expertise to help your business deploy non-stop server clusters designed to deliver 100% operation. Clustered Windows servers for non-stop networks include Windows Cluster Server, SQL Cluster Server, and Exchange Server Cluster. By helping you plan zero-downtime clustered server environments around Windows Server 2003 Cluster, Progent’s Certified Windows experts make sure that your high availability server clusters are configured to optimize the business advantage of your IT network.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Progent can help you to design and implement a smooth transition from a Solaris-powered IT environment to a network powered by MS Windows and suited for running Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can show you how to preserve your data and minimize productivity discontinuity by developing an efficient transition plan that protects your current investments in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current environment, transition planning and testing, MS Exchange migration services, information and application software migration, and processor and storage migration and economization.
Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that utilize on-premises resources as well as public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration services that include Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Microsoft allows you to create seamless hybrid environments that combine Office 365 and local Exchange systems. This allows you to have specific mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on schedule and on budget.
Progent's Microsoft and Cisco certified experts offer three ways to help mid-size and large businesses create a cost-effective and productive in-house Computer Support Help Desk. Progent's help desk consulting services include ROI analysis, process study and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help businesses sift through the numerous high-quality Help Desk software packages available and decide what packages may be excessively costly, lack critical functions, or align poorly with your organization's business goals. Progent also offers temporary staffing for companies who want to augment their in-house Help Desk staff for occasional projects or to fill in for absent or incapacitated personnel.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients who lack sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical IT projects on schedule.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide minimal documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service documentation transmitted by every staff member to every client. The practice of detailing and archiving service records allows more efficient support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Progent's Microsoft-certified consultants can provide advanced support in implementing, using and debugging any edition of Project, Project Server, and Project Online and can provide a wide range of affordable remote consulting services based on industry best practices to help organizations of any size to receive all the benefits of this leading platform. Services offered by Progent include system planning, installation and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and customized online training classes.
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, allows safe self service, and offers a single control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi devices installed across multiple sites with any number of APs can be remotely provisioned and administered using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi consultants who can help you to assess the value of UniFi technology for your environment and assist you to design, install, administer, and troubleshoot your UniFi solution.
Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting enhanced productivity by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server can guard business applications, services, and data throughout all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can show you how to plan, install, configure, and maintain ISA Server on your system so that your business benefits from a highly functional and economical balance of security, convenience, and speed.
important features of Dynamics GP/Great Plains accounting include a modular design that lets you buy just the functionality you require, a standardized foundation based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, enhanced reporting services that allow you to track all activities, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to process information from virtually any db software or desktop software into Microsoft GP, and an open design that makes it possible to develop custom applications. Progent can show you how to configure and maintain a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you turn the advanced features of Dynamics GP business accounting software into a productive business management solution.
If your company does not require emergency remote help but you think you will need technical services with your information system in the near future, you can conserve time and expenses and guarantee that the appropriate expertise will be available when you require it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email firstname.lastname@example.org.
For small and midsize companies, computer security and information assurance and regulatory compliance can be excessively complex to master yet too dangerous to overlook. The world's largest enterprises have been breached, and the leading cloud services have on occasion been knocked out. It seems like there's no place to run. Progent has made it economical for smaller organizations to carry out critical security projects effectively by offering the benefit of billed time to the nearest minute without any minimum charge for online support. You have access to a seasoned computer consultant to deliver precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of system security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent can help small companies to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you sidestep the typical errors small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.
Progent's Microsoft engineers can provide advanced support in implementing, operating and debugging any edition of Project, Project Server, and Project Online and can deliver a wide variety of cost-effective remote consulting services based on industry best practices to help businesses of all sizes to get all the advantages of this powerful platform. Support services available from Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network infrastructure optimization, and customized online training classes.
Systems Management Server provides added capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile computers, and run management tools. In addition to advising you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop efficient procedures and standards to manage handheld computers and intelligent portable communication devices so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates standards, procedures and technologies to keep your IT computer system protected.
Progent practices information transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their scope, Progent is able to focus on delivering high-value skills where Progent has little competition. Small companies who utilize familiar freelance consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about new technology and proven methodologies to make their networks more robust, protected, and productive.
For businesses with a mix of Mac and Microsoft Windows computers, there are two basic solutions for running Microsoft Windows-only applications on a Mac: an external connection to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to connect a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows applications and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so that you are able to use Windows applications directly. Progent's Mac technology support experts can help your organization to manage these products for using Windows applications on your Macs and can also assist your business to evaluate and configure third-party products for Windows PC simulation.
E-Mail Guard is Progent's affordable anti-spam and virus defense service that gives small companies enterprise-quality protection against spam, viruses, directory harvesting, and other forms of email-borne assaults on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-based anti-spam and anti-virus services that defuse email attacks before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware technology, or data center location.
Progent's Cisco-Certified network management engineers can assist you to run Cisco's network management utilities along with a selection of powerful third-party products to create a comprehensive network management strategy in order to keep your network operating reliably, conserve limited resources, protect your data, revive rapidly from hardware breakdown or deliberate attacks, and allow you to expand or repurpose network resources sensibly and economically as your business evolves.
Progent can provide cost-effective online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert help for Access application programming, database migration, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Office Access application development and database management.
Progent’s team of expert software programmers, relational database designers, and program managers can assist large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and software programmers experienced in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to integrate SharePoint with other applications such as Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development technologies and can assist businesses to create, expand, troubleshoot, or port web applications to utilize the latest advances in web technology.
Progent can show you how to design, configure, manage, and troubleshoot an efficient Wireless network architecture, recommend sensible products, and configure access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a complete 802.11x system security plan that is well integrated with the security strategy for your overall corporate network.
By using virtual servers, companies can operate many virtual servers on one physical server. Virtualization technology allows companies to gain all the benefits of server isolation, but without the expense that goes with buying extra server hardware. Virtual servers are also the critical technology for building private clouds, which provide important benefits including lowering the costs of capital equipment, facilities, and administration while enhancing data security, system availability, and disaster recovery. Other useful server management technologies are server monitoring software, Microsoft WSUS, and remote server management hardware. Progent's certified server management consultants can help you in all aspects of server virtualization and administration to allow your business to contain costs and conserve time.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to integrate your Fortinet FortiGate security appliances to safeguard all your IT assets at the network edge, within the data center core, at branch locations, and in the cloud.