Additional Topics of Interest

Cisco Expert Service Database Remote Support
Service Reports Online Support Services

Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many independent consultants or local service firms who provide minimal documentation or specifics of services done, each service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation transmitted by every consultant to each client. The practice of detailing and organizing support activity allows more efficient service and eliminates a slew of common misfortunes such as when a support client is effectively held captive to a consultant who refuses to let go of the keys to the kingdom.

Top Services ISA 2006 Firewall
Internet Security and Acceleration Server 2006 Online Support Services

ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing applications of any sized business against a wide range of attacks. Progent's Microsoft-certified ISA Server support professionals can show you how to design, cost-justify, test, implement, customize and support the Standard or Enterprise edition of ISA Server 2006 on your network.

SCOM 2012 Infrastructure Monitoring Remote Support Services
SCOM Resource Pools Consulting Services

Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and repairing SCOM environments and offer companies of all sizes advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.

Specialist Live Communications Server 2007
Live Communications Server 2007 Consultant

Microsoft Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class package offering enhanced protection, seamless compatibility with other Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved business efficiencies, increased worker productivity, and better intellectual property protection. Microsoft Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide online and on-premises configuration support and mediation services for your Office Communications Server deployment and can help you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient migration that will add business value to your information network

Postini Consulting
24 Hour Postini Support and Setup

Email Guard from Postini offers constantly upgraded spam and virus blocking, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a regular Postini license, you can still get access to Postini's Perimeter Manager services through Progent's E-Mail Guard spam filtering and virus defense service offering. Progent's certified email security professionals can show you how to create an email security plan that includes antispam and antivirus products and processes.

Internal Security Inventory Specialist
Cybersecurity Vulnerability Evaluation Services

Progent offers special security packages intended to deliver larger corporations an impartial and thorough security audit from a team of certified security consultants. All Progent's network security evaluation bundles incorporate a collection of procedures like network scans from inside and from beyond the corporate firewall, expert interpretation of results by accredited security engineers, production of a paper explaining the results, plus a live high-level executive outbrief and an extensive live review for in-house network engineers.

Engineer .NET Visual Studio
24-Hour DotNET Web Application Programming Firms

Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to create or enhance .NET apps quickly and affordably.

Windows 8.1 Security Support
Microsoft Certified Microsoft Windows 8.1 Evaluation Consultant Services

Microsoft Windows 8.1 is engineered to power devices from smart phones and slates to engineering workstations. A wealth of innovative features, including its touchscreen support and iconic tile GUI, provide a wide range of advantages for organizations who understand how to exploit them. Progent's Windows experts can assist get your organization up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business advantage from the product's various technical enhancements.

Microsoft Office Network Assessments
Emergency Microsoft Windows Consultancy Services Group

Progent's IT outsourcing support offerings for small businesses feature designing Windows XP, Microsoft .NET Server, and BackOffice systems, managing upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person repair, fixing stubborn IT issues, and producing a comprehensive security plan. Progent can show you how to maximize system availability and throughput with fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management assistance for major migrations and can help with needs assessment, product inventory, bill of materials production, sourcing selection, purchasing logistics, and full documentation. Progent's computer outsourcing service also includes training for office productivity software such as Microsoft Office.

SharePoint 2013 Excel Services Computer Engineer
24-7 Network Engineer SharePoint 2013 Workflow Manager

Progent has been providing SharePoint support since the initial product was published more than 20 years ago, and Progent has the breadth and depth of IT know-how to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management support or can help in specific jobs related to your SharePoint 2013 migration.