Low-cost Computer Help from Microsoft and Cisco premier Professionals for Companies in Syracuse, NY
By delivering professional know-how whenever you require it, making available specialized expertise for key business applications, offering innovative services such as virtual data center hosting, billing solely for help delivered, and requiring no sign-up or retainer fees for standard services, Progent helps your company to increase the business value of your information network and cut service expenses. Progent recognizes that information system protection, reliability, and efficiency are just as critical to small businesses as to major enterprises but that small organizations don't have the economy of scale to spend heavily in information networks and internal support staffs. Progent's fundamental competitive advantage is that no IT consulting organization can match Progent's ability to deliver the network support expertise your business needs whenever you require it and at prices you can afford.

For mid-size and large businesses, Progent can provide co-sourcing services to add to the skills of your internal network service personnel. This can cut costs and minimize technical risks for major IT initiatives like application design and development, business continuity planning and testing, security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer the services of certified experts to help your company to plan and execute a sensible cloud computing strategy.

Key Technologies Supported by Progent for Businesses in Syracuse, New York
Progent's team of world-class support professionals provides assistance for all facets of network technology used by businesses of any size. Areas supported by Progent in Syracuse include:

Service Delivery Alternatives Available for Syracuse, New York Companies
Progent offers a variety of alternatives for providing small and midsize businesses and local governments with cost-effective computer services for technical support, consulting, hosting services, and network management. Progent's model for delivering IT support services is built on the Help Desk structure familiar to big IT support organizations. Progent's Help Desk Service Model ensures rapid response, thorough service documentation, reliable follow-through, and strict cost monitoring for a range of IT support delivery alternatives that include online repairs, onsite help, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progentís Technical Response Center (TRC) offers emergency and routine online assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned service experts can help clients to troubleshoot and fix network problems without the expense or delay of in-person support visits. The background of Progent's network consultants makes it possible to resolve most network problems rapidly. For the toughest issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-accessible signup process for first-time customers to accommodate urgent situations and Progent charges by the minute with no sign-up charges or time minimums, so you are invoiced only for the help you get. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSEs, and CISM-certified security professionals. Learn more information concerning Progent's online computer support expertise.

  • On-site Support
    Progent offers on-site computer support for signed-up clients in major metropolitan areas in the U.S. Progent's onsite service personnel can work in conjunction with Progent's online support engineers to give small and midsize companies the ideal combination: hands-on support professionals when you require them as well as the on-line help of Progent's worldwide staff of IT engineers, security specialists, and business software programmers. The response time for in-person service visits is typically less than one business day. Progent requires no sign-up or retainer charge for registering as a Progent client for onsite service. Learn more about how and why to sign up for Progent's in-person computer support services.

  • Help Desk
    Progent's Helpdesk Services are designed for all companies who require fast and dependable access to an online Help Desk with efficient phone support, online troubleshooting capability, and enough technical depth for full escalation. Since smaller companies usually have tight information technology budgets and can provide little executive attention for dealing with IT support, Progent's Helpdesk Services could be the most cost-effective option to make sure that business information systems are always productive. Learn more concerning Progent's Contact Center outsourcing services.

  • Consulting Expertise
    Progent provides small businesses affordable availability of world-class IT professionals who can deliver help with vital products and technologies such as
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Windows Server expertise, Cisco network infrastructure, company-wide network security engineering, non-stop it system consulting, virtual server strategies, plus configuration, programming and training for business programs such as financials, ERP, management reporting, sales automation, and productivity packages. Progent can provide assistance with one-shot projects including office moves and massive system migrations, extended projects such as management reporting application programming and support, database software development and DBA support, and web development, on-going support including System Center 2012 Operations Manager support and SCOM 2016 consulting for network monitoring and system management, or urgent services such as data restoration and malware removal.

  • Application Hosting
    Progent can host mission-critical applications such as Exchange and SQL Server to provide small businesses with greater levels of dependability, protection, and recoverability than is possible using the type of on-site data center that is realistically affordable for most small and midsize businesses. Because Progent uses the same facilities that support the gear of many of the planet's largest information technology companies, Progent can eliminate the investment in creating and maintaining the systems needed for enterprise-class cooling, electrical backup, and uninterruptible Internet access. For managed applications, Progent can also make sure that upgrades and revisions remain updated, security and efficiency is constantly tracked, and systems and data files are consistently archived and available for full and prompt restoration. Find out more concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers full hosting for the entirety of a small or midsize company's production servers in an environment that not only provides the highest level of availability and scalability but that is in addition simple for clients to transfer to another support provider or to move internally whenever your situation calls for it. Progent's Private Cloud hosting is structured around mature virtualization techniques that permit companies with mixed networks to save dramatically on the costs of hardware, infrastructure maintenance, and IT administration while getting enterprise-class availability and an unprecedented level of vendor independence. In contrast to conventional Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed service, can support the mixed- platform and non- standardized environments typical of small companies, and retains ownership of the licenses in the customer's hands so that migrating to a new virtualized system is fast, safe, and affordable. This avoids ending up a prisoner of a single hosting service while still providing all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced remote consulting services to help companies of any size connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that combine on-premises IT assets along with public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Low-Cost Managed Services for Remote IT Monitoring and Management
Progent's affordable ProSight suite of managed services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning technology to guard endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the complete threat progression including protection, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Cloud Backup
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that require important software patches, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading data security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system running at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your Progent engineering consultant so that any potential issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size businesses to obtain an objective evaluation of the health of their network. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with data security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent information assurance consultant. The interview is designed to help evaluate your company's preparedness either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery system that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized expert at the fundamental system software and office productivity applications used by most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an ever more sophisticated collection of network technologies including firewalls, routers and switches, VoIP options, and wireless connectivity. Furthermore, Progent's CISSP-Certified cybersecurity experts, CISM-qualified security engineers, CISA-qualified security audit consultants and GIAC-qualified information assurance experts offer a company-wide perspective on network security and can help with complex security programs such as Security information and Event Management (SIEM) solutions to help companies comply with business guidelines and government requirements for network information protection and incident reporting.

The scope and depth of Progent's consulting staff offer a powerful set of advantages to companies wishing to increase the productivity of their IT network within a reasonable budget. These advantages include:

  • Best Industry Service Methodology
    Progentís team of Microsoft and Cisco Premier consultants average more than ten years of real-world professional background, in the trenches of network support, performing a wide variety of technical projects for an extensive mix of customers. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This means that you get not just world-class technical capability, but also a support engineer with field-tested methods for resolving actual network problems quickly. Read more about Progent's best practices for network consulting.

  • Efficient Pricing
    Progent's pricing policy is to charge for phone support and in-person visits by the minute. Consequently, you are charged just for received support. Progent does not demand a more expensive rate for after-hours or urgent service, and Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent imposes no registration fee and asks no monthly commitment for services provided during normal business hours. Many support organizations impose substantial minimum payments or charge in increments of fifteen minutes or more. Progent's one-minute billing granularity avoids big bills for quick repairs. Another benefit of by-the-minute invoicing is that customers will not be inclined to permit minor issues to stay unaddressed until they become major problems. Learn more concerning Progent's value pricing for IT outsourcing.

  • Complete Reporting of Delivered Services
    Progent has created a comprehensive service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some freelance consultants or small service organizations who provide minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports given by every staff member to each customer. The discipline of documenting and archiving service activity results in more efficient service and eliminates a slew of typical problems such as when a support customer is effectively held hostage to a consultant who wonít let go of vital service information. Find out additional information about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to handle problems that are within their scope, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Small companies who utilize independent consultants or who employ in-house support staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient. Learn additional information concerning Progent's knowledge transfer services.

Get in Touch with Progent
If your Syracuse, New York business needs to get in touch with Progent about network outsourcing, consulting, or technical support, call 800-993-9400 or see Contact Progent.

Immediate Remote Network Assistance
For fast remote technical support, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

64-bit Computing Consultant 64-bit Migration Specialists
802.11ac Migration IT Consultant Remote Troubleshooting
ASA 5500 Firewall On-site Technical Support Firewall Network Engineer
Private Cloud Hosting Services Engineers
Private Cloud Services Consultant Services

Progentís private cloud hosting service allows small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progentís private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and facilities while benefiting world-class levels of network availability and physical security.

Alexandria, Virginia Network Recovery Alexandria, VA Information Technology Outsourcing Companies
ISSAP Certified Cybersecurity Consultancy
CISSP-ISSAP Certified information Systems Audit

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough testing and significant experience with network security architecture. ISSAP security experts have in-depth knowledge of access management systems and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.

Apple OS X Network Consulting Computer Consulting for Apple OS X
Specialist for Network Management Outsourcing for Small Businesses
Remote Network Monitoring Consult

Progent's ProSight family of managed services are designed to provide organizations who have minimal internal network administration and support staffs with low-cost help from world-class management tools and technical experts. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, automation of common administrative tasks, ongoing adoption of new technology, smooth transition from legacy systems to current solutions, close fit between information technology with strategic objectives, access to seasoned network experts, and freeing up management to focus on business issues rather than fast-evolving network technology.

Award Winning SQL 2014 Help Microsoft SQL Server 2016 Consulting Firms
BES Express Services BES Express Specialists
BlackBerry BES Server Express Professional BlackBerry BES Express Professional
BlackBerry BES Server Remote Support Services BlackBerry Software Information Technology Consulting
BlackBerry BES Solution Providers in San Diego, CA BlackBerry BES Design Firm San Diego Carlsbad San Marcos
BlackBerry BPS Professionals in Cincinnati Ohio IT Technical Support Company for BlackBerry Synchronization Cincinnati Ohio
Automatic Network Infrastructure Mapping Support and Integration
ProSight Remote Network Infrastructure Troubleshooting Engineer

ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, enhance and debug their connectivity appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts when potential issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks.

BlackBerry Enterprise Server Technical Support Organization in Detroit Michigan BlackBerry Synchronization Repair Installation in Detroit
BlackBerry Smartphone Tech Outsourcing BlackBerry Consulting Services St Paul - Saint Cloud
BlackBerry Software System Repair Lancaster County Nebraska BlackBerry BPS Computer Service Providers Lincoln
BlackBerry Synchronization Integration Companies Services for BlackBerry
BlackBerry Wireless Integration Firms in Yonkers New York Small Office IT Consultant for BlackBerry Wireless in Yonkers, Westchester County
Microsoft Expert Windows Server 2012 R2 Live Migration Integration Support
Windows Server 2012R2 Configuration Manager Support

Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot systems and migration plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support team, develop an enterprise-wide security plan, streamline network administration, assist with creating applications, and build and test a DR/BC plan.

Bridgeport, CT, New Haven, CT, Hartford, CT, Stamford, CT Migration Help Connecticut IT Service Providers
CISSP Certified Expert Remote Support Connecticut - Bridgeport, CT, New Haven, CT, Hartford, CT, Stamford, CT Technical Support
CISSP Evaluation Network Consultant for Security
Zero Downtime Data Center Engineers
Data Center Consultants

Progent's Data Center professionals can help you identify high availability data centers that match the specific needs of your company. Fault tolerant collocation sites are particularly attractive to small companies due to of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to build an on-site data center that offers even a minimum degree of fault tolerance is too costly for typical small companies. Progent is ready to show you how to reap all the benefits of high availability data centers and 24x7 colo sites by offering a complete range of engineering and support services.

Cisco ACNS, Cisco CDN Software Specialists Network Consulting
Cisco Access Point Support services Support Specialist
Cisco CCNA Support Openings Microsoft Remote Support Contract Job Shreveport, LA
Cisco Consultancy Services Group Small Business Specialist for Cisco Greensboro Winston-Salem High Point
Cisco Firepower IPS Configuration CCIE Certified Online Help for ASA Firewalls
SQL Server 2008 Outsourcing
Technology Professional for MS SQL Server

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of a new generation of high-end programs that can provide your business a significant competitive advantage. SQL Server provides core support for XML and the capability to query across the Internet and beyond the firewall. The experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

Cisco Kentucky Remote Support Louisville, Lexington, Owensboro, KY Small Business Computer Consulting Services
Microsoft Small Office Computer Consulting Services
Microsoft Office Technology Consultants

To deliver economical IT support for small companies, Progent offers comprehensive computer outsourcing plans that give small organizations fast access to technical expertise without requiring you to hire, train, and manage an expensive in-house computer support team. Progentís IT outsourcing packages give you an affordable alternative for creating a protected and robust environment for your important Microsoft Windows office productivity suites including Microsoft Office XP and Microsoft Office 2003.

Cisco On-site Technical Support Manchester, NH Software Support for Cisco Manchester, NH, Nashua, NH, Concord, NH, New England
Cisco RADIUS Security Online Support Cisco RADIUS Security Computer Engineer
Cisco RADIUS Security Troubleshooting Support
Small Business Server Premium Add-on Consulting
Microsoft Small Business Server 2003 Consulting

Microsoft Small Business Server is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable information. The IT sophistication of the Microsoft .NET products bundled with Small Business Server 2011 calls for a network consultant with real-world background designing and integrating cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of background supporting computer systems founded on Microsoft technology. This expertise assures you success in installing, administering, and maintaining network solutions that include the Small Business Server package of servers and productivity software.

Cisco Security Consulting Firm Information Technology Consulting Firms
SIP Trunk Failover Information Technology Consulting
Integration Support for SIP Trunks

Progent's Cisco-certified SIP infrastructure consultants can help you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-based SIP trunks and can provide cost-effective online or on-premises expertise to assist companies to move smoothly to a productive unified communications ecosystem that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

Cisco Technical Services New Orleans, Kenner Cisco IT Consultants
Linux with Windows Consulting
Linux, Windows Engineer

If your business network combines Linux technology platforms with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your OS platforms to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration assistance offerings include IT infrastructure integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk support.

Cisco VoIP Phones and Unified Communications Support Cisco VoIP Phones and Presence Integration
Support Services for Windows, UNIX, Solaris
Windows, UNIX, Solaris Outsourcing

Progent's UNIX family support experts offer small and mid-size businesses and software developers help with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

Clustering Windows Server 2008 Computer Consulting High-Availability Failover Clustered Servers Troubleshooting
Co-Location Technology Consulting Colocation Facility Integration
Computer Consultant Contract Job Opportunities Microsoft Consultant Remote Support Job
Computer Consultant in Richmond County SharePoint Server Online Support
Computer Consultants in Nashville Goodlettsville Professional for CentOS Linux, Solaris, UNIX Nashville, Davidson County
SharePoint 2016 Data Loss Prevention Configuration
SharePoint 2016 Power Query Consulting

Progent's Microsoft-certified consultants offer affordable remote and onsite expertise, application development, and troubleshooting services for organizations of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

Computer Consulting Companies for Emergency Phone Support High Point, NC Microsoft and Apple System Consultants
Computer Network Consulting Chula Vista, CA Microsoft Exchange Repairing
SCCM Software Inventory Network Consultant
SCCM MAM Integration Support

Configuration Manager automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and offers a common control mechanism for administering mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help you with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for on-premises, cloud, or hybrid environments.

Computer Network Specialists Syracuse, NY Network Repair Service for Microsoft Windows Los Angeles County California
Computer Security Vulnerability Assessment Consulting Security Vulnerability Assessment Consulting
Consultancy for Lync Server 2013 Instant Messaging Lync Server 2013 and Exchange UM Server Engineer
Consultant Prices Server Migration Specialists Consultant Rates Consultancy Firm
Consultant Services for CISA Certified Security Audit CISA Certified Auditor Compliance Auditor
Consultants Remote Help Desk Consultancy Services Company
Microsoft Office 2000 System Engineers
Microsoft Information Technology Integrators

Progentís IT outsourcing packages offer budget-friendly computer consulting for small businesses. Whether it includes designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or developing a web-based business application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting IT service budgets to grow in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.

Consultants for ProSight Email Directory Harvest Protection ProSight Outbound Email Filtering Consultant Services
IT Service Provider for Problem Escalation Through Teamwork
On-site and Remote Support for Access to External Support Databases

Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world industry experience, at the front lines of network service, executing a broad variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a refined collection of personal best practices that are combined into shared best practices standards that Progent teaches its support staff. This means that you get not only expert technical help, but also a support engineer with proven methods for using technical knowledge to resolve actual network problems efficiently.

Consulting Ubuntu Linux, Solaris, UNIX Support in Seattle Redmond Bellevue
Security Team for CISSP-ISSAP Certified
CISSP-ISSAP Cybersecurity Architecture Engineer

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of thorough testing and significant experience with network security design. ISSAP consultants possess comprehensive knowledge of access management mechanisms and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

Contractor Jobs for MCSE MCSA MCDBA MCIPT MCA Engineer Modesto MCSE MCSA MCDBA MCIPT MCA Engineer Subcontractor
Coral Gables Cisco CCIP Consulting Home Based Jobs Telecommuter Job for Cisco CCIE Security Engineer South Beach
Best Practices Network Consulting Group
Best Practices Network Design Consultant

Progentís team of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, at the front lines of network service, executing a wide range of IT projects for an extensive mix of customers. Each Progent support professional shares a proven set of personal best practices that are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This ensures that you get not just world-class IT capability, but also a support engineer with field-tested methods for using computer knowledge to resolve actual IT problems rapidly.

Data Recovery for Phoenix Cisco Certified Phoenix, AZ Tech Consulting
Debian Linux, Solaris, UNIX Network Consulting Suse Linux, Solaris, UNIX Computer Consulting in Jackson County Missouri
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Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and public switched telephone network telephony. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade.

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Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís support team can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.

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Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers important new features as well as a redesigned architecture. These enhancements affect vital areas such as ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management for Exchange 2013.

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If your business computer system mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your IT resources into a unified environment that permits all your operating systems to run side by side for easy management, transparent dataflow, high dependability, enhanced throughput, and tight security. Progent's UNIX/Linux/Solaris and Windows coexistence assistance services include IT architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, online network support and troubleshooting, in-person technical support, and Contact Center services.

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Progent's Microsoft-certified consultants offer online and onsite expertise for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco Video Interop Server. Progent's certified network security experts can assist you design and validate a security strategy for your Skype for Business deployment that is compliant with regulatory standards.

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Progent's ProSight family of managed services are intended to offer organizations who maintain small in-house IT administration and support staffs with affordable help from enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT management expenses, smart automation of common management processes, ongoing absorption of new information technology, smooth transition from older systems to modern solutions, improved alignment of computer technology with business objectives, guidance from veteran IT consultants, and freeing up management to focus on business issues rather than fast-evolving computer technology.

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Progent's Microsoft-certified engineers can help you plan, document, carry out, administer, and repair a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit programs which you intend to retain as well as the new 64-bit editions of applications you wish to run.

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If your company is producing UNIX-based applications on a network that includes Windows-based servers, PCs, and office applications, Progent offers full-service network support outsourcing that allows you to concentrate on your area of strategic expertise without the constant distraction of managing your business network. By using automated server monitoring and by providing online and in-person assistance as your business needs it, Progent represents an economical solution for maintaining an IT system that provides excellent dependability, protection, and efficiency. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, 24x7 monitoring services, and Helpdesk support.

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Progent's Microsoft-certified failover clustering consultants can assist you to assess the advantages of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, help you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and help you to streamline the administration of failover clusters.

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Progentís Microsoft-certified consultants offer small and midsize businesses computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and information. SharePoint Portal Server offers a common location for your workers or customers to connect to, organize, distribute and interact with relevant information, documents, and software and to interact with one another. It enables quicker and better decisions, more effective access across groups and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of information available within and without a business network. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge theyíve created in a way that makes data easy to find, download and apply.

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ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.

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Progent's pricing model is to charge for online service and on-site help by the minute. Consequently, you are invoiced only for received services. Progent does not impose a higher rate for after-hours or emergency service, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no initialization charge and asks no monthly commitment for support services provided during normal working hours. Many service firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big invoices for quick solutions so you won't be forced to allow simple problems to fester.

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Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the foundation of Cisco's collaboration solution. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly online and onsite expertise to assist organizations of any size to create and maintain Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can help with any facet of CUCM support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server clustering solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.

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Progent's pricing model is to charge for online support and on-premises visits per minute. Consequently, you are invoiced just for received services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers on-site support, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no service activation fee and asks no retainer for support services provided during regular working hours. Many service firms demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you will not be tempted to permit minor problems to stay unaddressed.

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Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts as well as to information workers, lessening the complexity of creating, integrating, managing, and accessing company data and analytical programs on platforms ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

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Progent's pricing policy is to charge for online service and on-premises help by the minute. Consequently, you are charged only for delivered services. Progent does not demand a more expensive rate for off-hours or priority service, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent applies no initialization charge and requires no retainer for support services provided during regular working hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for quick repairs so you will not be forced to allow simple problems to fester.

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The Progent Test and Training Lab located at the QTS Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients without sufficient in-house resources to configure effective test systems, the lab cuts capital outlay and engineering risk while keeping critical network projects on schedule.

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Progentís Microsoft-certified experts can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or clients to access, organize, distribute and interact with relevant information, files, and applications and to interact with one another. It enables quicker and better decisions, more effective sharing across teams and more streamlined business practices. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available inside and outside a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the data theyíve developed in a way that makes data easy to find, download and apply.

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Cisco's security and offsite connectivity solutions for small to medium sized companies offer a complete range of manageable protection hardware and software to help protect your entire information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that align most closely with your corporate goals.

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ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks.

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For small organizations considering Progent's network support outsourcing, consulting, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.

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Progent's Microsoft-certified consultants offer remote or in-person support to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older versions of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide as-needed help for resolving especially stubborn problems, or full project management support. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery plan.

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Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync can also reduce expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to assist your company to maintain and repair your current Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.

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Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

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Progent offers comprehensive help for every step of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project design and documentation, specification of all new software licenses and equipment needed, suggested vendor sourcing, system verification at customer location or at Progent's test facility, managing transitional coexistence of Exchange 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for client's IT staff and users.

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Progent offers customized remote instruction for an array of desktop applications and operating systems such as Office and Office 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Remote training provides the advantages of traditional in-person instruction, including immediate communication between clients and teachers, but eliminates the expenses of transportation and the hassle of trying to accommodate the schedules of multiple students. Available to single students or classes of all sizes, Progent's virtual instruction permits the teacher to conduct the class from a remote office and the clients can be dispersed across an office or all over the the U.S. Virtual education utilizes proven learning tools such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be brief and personalized to specialized topics or extended in duration and wider in scope.

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Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple venues with any number of APs can be remotely provisioned and managed with free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent can provide the expertise of veteran wireless professionals who can help your organization to determine the value of UniFi products for your environment and assist you to design, install, administer, and maintain your UniFi solution.

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Progentís Wireless Site Survey helps you to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network adapted to your environment, providing you a WLAN that has the reception, performance, load-handling capability, Quality of Service, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service.

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System Center 2016 Data Protection Manager provides automatic backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 delivers application-aware protection for critical platforms like Microsoft SQL, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to plan, deploy, administer, and repair a multi-site backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of DPM or from a legacy system, and Progent can optimize your DPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can deliver as-needed expertise to help you through technical bottlenecks or deliver comprehensive project management support to make sure you complete your SCDPM 2016 deployment on time and within your budget.

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Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve selling success and deliver consistent, efficient customer service. Progent can set up the most sensible server and communications infrastructure, including mobile wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to combine Microsoft Dynamics CRM with your marketing or customer support data.

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If your company is developing UNIX-based software in an environment that includes Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic expertise without the continual hassle of managing your company information system. Through the use of smart server monitoring and by delivering remote and on-site assistance as your company needs it, Progent offers an affordable solution for maintaining an IT network that features excellent dependability, protection, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring, and Contact Center support.

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Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.

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Progent's Microsoft Certified professionals can provide world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange Server installations or upgrades and can supply local personnel to help enterprises with installations of Exchange Server 2007 in the or any area served by Progent's engineers.

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Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. Also, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services, SQL SSRS, and Internet Information Services.

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Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas including secure multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT costs and enhance productivity.

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Progentís Microsoft certified professionals offer small and medium sized businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your business system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced design and integration of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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Spotlight and Outlook for Mac Integration Services Online Support for macOS and Exchange
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VMware vRealize Orchestrator vRO Specialist
VMware vRealize Orchestrator vRO Consulting

VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable process for recovering services quickly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to assist your organization to plan, configure, test and maintain a DR system based on VMware SRM.

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Microsoft Windows 2008 Technical Support Services
Windows Server 2008 Professional

Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, educate your support staff how to use new management tools, and deliver ongoing consulting and technical support via budget-friendly alternatives including Helpdesk service and remote technical assistance.

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Cisco Prime Infrastructure Consultant
Aironet Wi-Fi AP Management IT Consultant

Progent's Cisco-certified wireless consulting experts can assist organizations of any size to plan, implement, administer and troubleshoot Cisco Aironet wireless access point environments to provide the performance, coverage, density, scale, security compliance and manageability needed for seamless access between Wi-Fi and wired network infrastructure. Progent can provide efficient online and onsite support for both legacy and new-generation 802.11ac Aironet access points and Progent can help you design and manage wireless solutions that include indoor and outdoor Aironet APs.

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UNIX Online Support Services Sun Solaris Consultants
Consulting for SBS 2008
Microsoft Small Business Server Specialists

Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products included with Small Business Server 2011 requires a network consultant with hands-on experience designing and building seamless, end-to-end business network solutions. Progent's Small Business Server consultants have an average of more than a decade of experience supporting computer systems powered by Microsoft technology. This experience assures you results in installing, administering, and repairing network solutions that include the SBS Server package of servers and productivity software.

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Microsoft Exchange Integration Services
Specialists for Exchange 2007 Server

Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the background to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server that are best aligned to your business goals.

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VMM Management Server Support and Help IT Consulting
Windows Server 2016 Cloud Witness Consultancy
Technical Consultant for Windows Server 2016 and System Center

Progent's certified IT experts offer Windows Server 2016 integration consulting services to help organizations of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the business value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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ASA with Firepower Onsite Technical Support
Firesight Online Support Services

The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help you to maintain your current PIX or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, administer and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.

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ISA 2000 Server Professionals
On-site Technical Support for Microsoft ISA Server

Progent's certified ISA Server consulting experts have broad experience developing corporate security designs for IT networks with many locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small company design and implement an installation of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.

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SharePoint Network Engineer
Remote Support for Microsoft Office SharePoint Server 2007

Progent's Microsoft-authorized experts can help you evaluate the business case for deploying Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your circumstances, provide setup and deployment services, assist you to install Microsoft SQL Server as a supporting database manager, optimize your network integrity, integrate your standard and custom application software to work with SharePoint Portal Server 2007, develop a comprehensive security plan that incorporates portal solutions, and deliver troubleshooting and Help Desk services.

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