Progent's experts offer Apple macOS and OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and custom training. Progent can help clients to migrate to macOS from OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent can also assist you with Apple iPhone integration and iPad synchronization, or migrating to iCloud. For computer environments based exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is available, secure, fast and aligned with your organization's objectives.
Progent's Office and Microsoft 365 experts can help businesses to integrate Microsoft Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that provides fast ROI and promotes improved business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility issues between different versions of Office desktop and can provide customized online instruction to individual users and teams.
Progent offers cost-effective remote access to an Oracle MySQL administrator or software developer and can assist organizations of any size to integrate and maintain MySQL in a robust IT infrastructure that offers high levels of speed, scalability, and security. Progent also has experience assisting companies port databases from an Oracle environment to MySQL.
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the advantages for migrating to SQL Server 2019 and can provide fast online or on-premises contact with consulting experts in system design and integration, software development, SQL Server management, and cybersecurity.
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, administer, and troubleshoot Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the top client endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company more complete solutions for your information system.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering high-value skills where Progent has few competitors. Medium-size companies who work with familiar independent consultants or who employ internal support staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, secure, and efficient.
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller businesses to map, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, finding appliances that require critical updates, or identifying the cause of performance issues.
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your company requires.
Progent offers the expertise of certified engineers and experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery planning specialists, and data security consultants to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your organization, set up pilot environments at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewall solutions.
Progent offers enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises expertise for NetApp's entire family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably based on leading practices.
Cisco's security and remote connection products for small organizations offer a complete range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that fit most closely with your company objectives.
Data Protection Manager 2016 Backup and Restore Network Engineer
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
Progent's Microsoft-certified consultants have more than a decade of background delivering unified communications support for customers that range from small offices to large enterprises. Progent provides affordable support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email environments, and implement remote and mobile email access. Progentís Microsoft Exchange consulting services can assist you in designing and executing a migration from an outdated SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. In addition provides support for Windows 8, Windows 7, and Windows XP clients using Outlook and can help you integrate Microsoft Outlook Web App for popular browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Progent is among the most experienced IT support firms for designing email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full advantages of Exchange Server 2000 for common situations including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Progent provides a selection of network service bundles for small organizations. These IT outsourcing and network monitoring services are based on the anticipatory problem solving abilities of Microsoft System Center Operations Manager, a next-generation server and IT support software platform that monitors the reliability, performance, and security of your network and identifies potential troubles before they can bring down your system. With Progent's affordably priced network support programs, small companies can choose a simple co-sourcing service program built around System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to design, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and 1-on-1 or group webinar training classes tailored to address your specific requirements. Progent's experts also can help you build and maintain a secure, reliable server and communications infrastructure to run your ERP, MRP and accounting applications.
If your business has a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole enterprise in a broad array of security areas such as security management practices, security design and models, connection control products and methodology, applications development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM and CISSP stipulate the core skills and worldwide standards of knowledge that information security professionals are required to possess. These accreditations offer IT management the assurance that those who have achieved their CISM or ISSAP certification have the background and theory to offer effective security management and engineering services.
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability infrastructure for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and configuring Hyper-V virtualization; setting up HLB; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365 and configuring Outlook clients.
Progent has been delivering SharePoint consulting services since the first product was released over a a dozen years, and Progent has the scope of IT knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an in-house, Cloud-based or hybrid configuration is most sensible for your organization; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management support or can assist in specific jobs associated with your SharePoint 2013 deployment.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it.
E-Mail Guard is Progent's economical antispam and antivirus managed service that offers small companies enterprise-quality defense from spam, viruses, directory harvesting, and other types of e-mail-based assaults on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed antispam and virus defense services that ward off email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators track and manage their email systems, regardless of server platform, hardware type, or data center location.
Progentís Technical Response Center offers nationwide extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone support and remote secure computer access to troubleshoot and resolve network problems rapidly and affordably. The breadth of IT experience available from Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult problems to qualified specialists as required. For critical issues, the TRC tries to answer your call for support within one hour.
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of Exchange 2010 and introduces important innovations plus a revamped architecture. These improvements favorably impact vital areas such as ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Exchange Server 2013 environment. Progent also offers affordable online support and management for Microsoft Exchange Server 2013.
System Center Configuration Manager automates application and device provisioning at scale, streamlines compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, enables secure end-user self service, and offers a common control mechanism for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and analyzing network traffic based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
If you want to update your corporate web site, build internal webs for applications such as HR or employee training, establish a powerful web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's experts can also help you design and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to support your web solutions.
Remote Technical Support Data Protection Manager 2016 SOFS
Progentís Microsoft-certified consultants offer small and medium size companies enterprise-class consulting services for SMS Server and System Center Configuration Manager, Microsoft's solutions for change and configuration management. System Center Configuration Manager 2007 is the new name for the update management platform previously called SMS Server. System Center Configuration Manager 2007 offers a range of enhancements to SMS Server including full automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified engineers can help you use SMS or Configuration Manager economically for automated OS and application software deployment, security patch control, application tracking, and software license compliance. Progent's consultants can also assist your company to move efficiently from Systems Management Server 2003 to Configuration Manager 2007.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or on-premises configuration and debugging support to help your organization to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build an enterprise-wide connectivity solution that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, location and configuration of Aironet wireless APs to accommodate your specific office layout, building structure, and anticipated workloads.
Progentís team of expert programmers, database architects, and program managers can help large businesses to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing relational database architects and programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with other data sources like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also offers experience with web development technologies and can assist businesses to create, expand, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Progent offers consulting for security testing software including LANguard from GFI for running a set of automatic network auditing scans to uncover possible security problems. Progent has extensive experience with network analysis tools and can help you to understand testing reports and react appropriately. Progent can help you build protection into your business processes, install auditing tools, define and implement a secure network environment, and suggest policies to optimize the security of your network. Progent's security consultants are ready to help you configure a firewall, design safe remote connectivity to email and data, and integrate virtual private network. Progent's accredited security experts can also validate the protection of web applications and can provide extensive information security evaluations of company-wide security to validate your organization's compliance with important industry security standards such as HIPAA, NIST, and ISO 17799.
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified network consulting professionals. With Progent's economically priced network support packages, mid-size businesses can choose a simple co-sourcing service program based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small and midsize company networks enterprise-class availability, security and productivity.
Microsoft CRM helps small businesses nurture profitable customer interactions. Built-in Sales and Customer Service components allow employees to share information to help improve selling success and deliver consistent, effective customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to integrate Microsoft CRM with your sales or customer service data.
For small and midsize organizations, network security and information assurance and compliance is too complicated to master yet too risky to ignore. The world's largest institutions have been breached, and the leading cloud services have on occasion been taken down. It seems as though there's no place to hide. Progent has made it affordable for small and midsize companies to implement critical security projects effectively by providing the benefit of billed time to the closest minute with no minimum billing for online help. You can have access to a world-class computer consultant to deliver just the knowledge you need whenever you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís consulting professionals can help you design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and Microsoft System Center Operations Manager.
Data Protection Manager 2016 Storage Spaces Direct Remote Support
Progent's Symantec experts can assist you to support legacy Symantec firewall and VPN products including the Raptor and Symantec VelociRaptor line or show you how to migrate to more recent firewall/VPN technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall/VPN devices and software, outsourced security and virus defense services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop source for on-going network help, administration, education, and security consulting.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and on budget.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to disrupt your business.
Progent's Microsoft-certified SQL Server programmers and DBAs offer online expertise to assist organizations of any size to create, manage, and maintain applications based on Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.
Progent's Intune consultants can help your organization to assess the strategic case for utilizing Intune for administering your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can help you to configure security and compliance policies, set up pilot environments to evaluate the appropriateness of Intune for your network, install Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Progent can provide the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines.
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your network for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support team, develop an enterprise-wide security strategy, streamline network administration, assist with application development, and build and test a disaster recovery/business continuity plan.
Before Progentís MOM-based solution, network problems were approached reactively, once workers were impacted by them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to fix network problems before they grow to be critical enough to disrupt network uptime. Because of MOM, Progent can deal with looming problems before clients know that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to provide small business networks enterprise-class availability, security and productivity.
Progentís IT outsourcing packages provide affordable computer support for mid-size businesses. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, allowing IT support budgets to grow in a more moderate and controlled manner than is feasible by amassing a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust system architecture for your critical Windows-based applications such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server.
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the impact of RF congestion, improving Wi-Fi availability with rapid auto-failover, and strengthening data security by detecting threats and analyzing traffic content according to user class and location. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.
Progentís team of expert programmers, relational database designers, and program managers can help enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for advanced planning and program co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist businesses to incorporate SharePoint with other data sources like Microsoft SQL and Excel to build data-intensive intranets and portal sites. Progent also offers experience with web development tools and can help businesses to build, enhance, troubleshoot, or migrate web applications to utilize the latest advances in web technology.
Lync Server 2013, rebranded Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with app sharing, as well as IP and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 consultants and system integrators can help you to assess the business benefits of Lync Server 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
Data Protection Manager 2016 and VMware Remote Support
Progent offers cost-effective remote consulting to help companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Glacier for value-priced long-term archiving. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN access and can help you create all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS resources. Progent offers as-needed support to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS cloud on time and within budget.
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in identifying the version and configuration of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with planning, installing, administering and supporting sophisticated information technology solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Microsoft certified consultants can provide offsite and onsite consulting services to help your company to manage, support, and repair computers based on Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, disaster recovery, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.
Progent can provide cost-effective remote access to an Oracle MySQL RDBMS administrator or application developer and can help businesses of all sizes to integrate and support MySQL within a dependable network infrastructure that offers high levels of speed, scalability, and protection. Progent also has proven skill helping companies port applications from Oracle to MySQL.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, designing or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure proper pilot systems, the lab cuts capital costs and engineering risk and helps keep vital network initiatives on schedule.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist companies of all sizes to design, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional help for fixing especially challenging problems, or full project management support. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Microsoft Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can deliver cost-effective remote engineering, technical support, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your network.
System Center 2016 Data Protection Manager Remote Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's SonicWall firewall experts can help you configure, manage, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your corporate practices.
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progent offers expert remote support services to help companies connect their information networks with leading public clouds including Azure and Amazon Web Services. Progent can help you to plan and manage hybrid environments that support Windows and Linux operating systems and applications in both cloud-based solutions or in hybrid network models that utilize local resources as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools by SentinelOne to guard endpoint devices and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete threat progression including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progentís Co-managed Help Desk service allows your business to share responsibilities for Help Desk support transparently between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progentís Co-managed Call Center service allows your IT organization to split the load for Help Desk support transparently between your IT team and Progent's large roster of veteran desktop support technicians and subject matter experts. Progentís Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent provides the services of Microsoft and Cisco-Certified network support professionals to offer customers affordable alternatives to help organizations optimize the value of Microsoft and Cisco products. For environments that span from small offices to nationwide corporations, Progent's network consultants can help you enhance your network's e-mail infrastructure, protection, availability, throughput, and IT administration.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-based Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who have small internal network administration and support teams with affordable help from world-class management platforms and technical experts. Benefits of Progent's ProSight catalog of managed services include predictable network management expenses, smart automation of common management processes, ongoing adoption of new information technology, graceful transition from legacy systems to current solutions, improved alignment of computer technology with business objectives, guidance from veteran network experts, and freeing up management to concentrate on business issues rather than ever-changing information technology.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises consulting services that include system design, deployment, administration, troubleshooting, and software development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Progentís professionals provide experience in a variety of disciplines related to mobile connectivity such as network infrastructure, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your organization time and expense by using their wireless experience to show you how to select and integrate mobile connectivity technologies that make sense for your business. Progent can also tune your IT architecture so that mobile PDAs work more reliably.
Cisco Unified Communications Manager (Unified CM), originally known as CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide a location-independent IP-PBX by integrating tightly with applications that include Cisco Unified CM IM and Presence Service, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver effective and affordable remote and on-premises expertise to help businesses of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent can help with any aspect of CUCM configuration and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, capacity planning, and integration with Exchange and Skype for Business.
SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to help businesses of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
If your company operates a UNIX or Linux environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad array of security areas such as security management procedures, security design and models, access management systems and methodology, applications development security, business processes security, physical security, communications, network and Internet security, and business continuity planning. CISM and CISSP define the basic competencies and worldwide standards of performance that network security professionals are expected to master. These certification give IT management the assurance that consultants who have earned their CISA or CISSP certification have demonstrated the background and theory to offer effective security support and engineering services.
Progent's certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with an on-site implementation of Windows Server 2022.
If you are producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of strategic know-how without the continual distraction of maintaining your company information system. By using automated server monitoring and by providing remote and in-person support as your company needs it, Progent offers an economical alternative for managing an IT network that provides high availability, protection, and performance. Progent's Linux developer support services include full-service network support outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring services, and Helpdesk services.
Dynamics GP 2015 R2 features a new design that improves cloud integration, works with popular handheld devices, permits one-time login with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and experience to address the many IT and business challenges involved with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the return on your investment in this powerful product.
Progentís Disaster Recovery/Business Continuity specialists offer extensive backgrounds helping small businesses to minimize network downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, data backup and restore solutions, and transparent maintenance. Progentís business continuity experts can help your company to develop and validate an efficient business continuity strategy that aligns with your business goals and budget. Progentís disaster recovery specialists can help you to design, implement, and maintain resilient technologies including redundant Internet access, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.