Progent's Wireless Consulting Services offer a convenient, economical option for companies of any size to configure, manage, monitor and repair cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and online applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft-certified consultants can help your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy device and application management platform or help you to enhance your existing SCCM 2012 ecosystem to support your changing IT needs. In addition, Progent can assist you to build an infrastructure that fully supports SCCM 2012 by delivering expertise with associated Microsoft platforms including ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Stealth intrusion checking is a key component of any overall network security plan. Progent's security professionals can perform thorough intrusion checks without the knowledge of your organization's in-house network support resources. Unannounced penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event log monitoring are properly configured and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks typical of the latest variants of ransomware.
Progent's virtual classroom webinars provide small businesses the affordability, convenience, and flexibility of web-based seminars plus the effective pedagogic techniques of seasoned instructors who employ sophisticated collaboration software to emulate live, interactive classrooms. Progent can provide online education for key desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Dynamics business accounting and management information solutions including Microsoft Dynamics GP; as well as additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
ProSight Data Protection Services ECHO provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data.
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent can assist businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower equipment expense. Azure includes a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the common errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Android handhelds.
Progent can assist small companies to move any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce equipment investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and resources and make sure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN connections and to integrate Apple iOS devices and Android smartphones and tablets.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts and network users, lessening the complexity of designing, deploying, administering, and using enterprise data and database applications in environments ranging from mobile devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single consulting firm to help you create and manage a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent can provide the services of RIM BlackBerry-certified experts who can assist small organizations to plan, manage, and troubleshoot BlackBerry technology affordably and effectively, eliminating the need for an internal BlackBerry expert and reducing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient remote support model, provides small and mid-size companies an efficient option for incorporating BlackBerry devices and software seamlessly into their information network.
Progent's network consultants can assist you to evaluate the potential advantages of Hyper-V-based virtualization for your business, perform pilot implementations to verify Hyper-V's operation with your line-of-business applications, evaluate your network and server architecture for smooth performance with virtualization solutions, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your network management personnel to track and administer Hyper-V, provide world-class consulting support for enhancing the security of your virtual servers, establish and test business continuity processes that maximize network availability, and provide ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.
Immediate Data Protection Manager 2016 and SQL Server Technical Support
Progent can deliver a variety of affordable online and on-premises consulting services to help you to deploy, manage, and debug workstations and handhelds powered by Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent's consultants can help you to evaluate the benefits of Microsoft Lync Server for your business and can help you to plan and carry out a rollout of Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and improves the productivity of your in-house employees, telecommuters, and smartphone users. Progent can in addition assist you to carry out an efficient upgrade to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange, Microsoft SharePoint, and SQL Server, show you how to use Lync Server 2010 to enhance the team-computing functions of MS Office applications, and offer online seminars and ongoing technical support for Microsoft Lync and other Microsoft platforms.
Progent's IT outsourcing support offerings for small companies feature designing Windows XP, .NET, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn IT problems, and creating a comprehensive security strategy. Progent can help you maximize system availability and throughput with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for large-scale migrations and can assist with needs definition, product inventory, BOM production, sourcing selection, procurement logistics, and complete documentation. Progent's IT outsourcing service also features training for office productivity software such as Microsoft Office XP.
Progent's expert support team can help you design and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes productivity downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent can assist companies of any size to move all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and resources and make sure that you sidestep the common mistakes small companies make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any aspect of IT security. Progent can implement cost-effective cybersecurity solutions that guard a small business from modern threats or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users accessing network resources spread over a mix of physical datacenters and public and private clouds.
Exchange 2013 includes significant improvements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features as well as a revamped structure. These improvements affect vital areas like manageability, availability, compliance, operational costs, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange Server 2013, create a cost-effective validation and rollout plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Exchange 2013.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines compliance settings management, inventories network resources, protects against corporate data leakage, performs health reporting, allows safe end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud-based, or hybrid environments.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running on multiple venues with thousands of access points can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help your organization to determine the value of Ubiquiti's UniFi technology for your environment and assist you to design, deploy, manage, and maintain your UniFi ecosystem.
Progent offers remote and onsite expertise to help your organization with any phase of business intelligence (BI) reporting ranging from debugging or enhancing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting consultants can help you to maintain your existing BI environment, help you to migrate reports and databases from a discontinued reporting product to a modern solution, and provide custom remote training to meet your individual requirements. Progent's management reporting and analytics consultants can provide expertise in all popular business intelligence reporting and visualization tools such as the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's pricing model is to bill for phone service and on-premises help by the minute. Consequently, you are charged exclusively for received support. Progent does not impose a more expensive rate for off-hours or emergency support, and within California or in regions where Progent offers on-premises support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and requires no monthly commitment for support services delivered during regular working hours. Many support firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick repairs so you will not be forced to permit less critical problems to stay unaddressed.
Progent's non-stop interoffice connectivity and fault tolerant system connection engineers can help small organizations create non-stop Interoffice connectivity via fully redundant system architectures with automatic failover. Progent's CCIE engineers can design and implement fault tolerant Inter-office connections supported by non-stop EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice connectivity.
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete information technology outsourcing solution that improves network availability and protection, eliminates management hassle, and cuts costs. With Private Cloud Hosting, a small or midsize business can have all of its software platforms and key business application servers supported within a secure and reliable data center on a high-performance, non-stop virtual machine set up and maintained by Progent's network service experts.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax AP consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration plans, optimize your network for local, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop an enterprise-wide security strategy, streamline IT administration, help with application development, and generate and test a DR/BC plan.
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of any size to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan a local, cloud or mixed deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party collaboration systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you create and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
Progent provides national urgent technical support and consulting services for businesses who run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows products. Remote technical support provides optimum leverage for your information technology dollar by extending user productivity and shortening the hours charged for network repair services. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without wasting time and expense by traveling to your site. In most of situations your network problems can be dealt with by telephone or through a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to assist with the most challenging system problems.
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map, track, optimize and debug their networking hardware like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding appliances that need important software patches, or resolving performance issues.
Progent's Citrix-accredited engineers can help you to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing Citrix technology environment and help you to optimize resource utilization, performance, protection, uptime, and disaster recovery.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent can provide the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and global standards of skill that IT security professionals are required to master. CISM gives business management the assurance that consultants who have qualified for their CISM credential have the background and knowledge to provide effective security management and consulting consulting.