Progent provides nationwide online phone support and consulting services for businesses that run Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's engineers can provide Mac clients a range of services such as desktop assistance, migration to the most recent edition of OS X from other earlier versions of Mac, plus help with Mac applications. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud services. Remote IT help provides maximum return for your information technology budget by protecting user productivity and limiting the time charged for computer analysis and repair. Sophisticated online support tools and skilled technicians and engineers allow Progent to solve most IT issues without squandering time and expense by traveling to your location. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to assist with the most challenging system problems.
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including planning high availability infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect vital areas including manageability, availability, security and compliance, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management for Exchange Server 2013.
Progent's Microsoft engineers can provide in-depth support in deploying, managing and debugging all versions of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of cost-effective online support services based on proven best practices to help businesses of all sizes to receive all the benefits of this powerful platform. Services available from Progent include system planning, installation and migration, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
If your company computer system mixes UNIX, Linux or Solaris technology with Windows, Progent can help you to integrate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless information exchange, high dependability, superior performance, and tight protection. Progent's UNIX and MS Windows integration assistance offerings feature IT architecture configuration and support, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center outsourcing.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of vital files, applications and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information.
Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure that you avoid the common mistakes small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and move efficiently from outdated switches to modern devices.
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter.
Progentís computer outsourcing support offerings for small businesses feature designing 2003 Server, .NET, and BackOffice environments, coordinating migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, fixing stubborn IT problems, and creating a company-wide security strategy. Progent can show you how to maximize network reliability and performance with fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can help with requirements definition, resource inventory, bill of materials development, sourcing selection, purchasing logistics, and full documentation. Progentís IT outsourcing service also features education for office productivity programs such as Microsoft Office.
Progent can help your organization to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Microsoft-certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Progentís wireless consultants can help small companies plan, choose, pilot, deploy and support protected building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of security that matches or excels wired connections. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless link solutions that fit best with your business needs.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consultants have over a decade of background delivering email support for companies that range from small offices to global enterprises. Progent provides economical support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure high availability email systems, and implement off-site and mobile email access. Progentís Exchange consulting services can help you in designing and executing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent also offers support for Windows 8, Windows 7, Vista, and Windows XP desktops running Outlook and can help you configure Microsoft Outlook Web App (OWA) for popular browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard security services.
Progentís Microsoft-certified experts can provide organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently connecting people, groups and data. SharePoint offers a central location for your workers or clients to connect to, organize, distribute and manipulate useful data, files, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data theyíve developed in a way that makes data convenient to find, download and apply. Progent's SharePoint consultants can help you to maintain your existing SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, administer, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, create an enterprise-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Progentís computer outsourcing services for small businesses include planning Windows XP, .NET, and Microsoft BackOffice systems, managing migrations XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and in-person repair, resolving stubborn integration problems, and producing a company-wide security plan. Progent can help you maximize system availability and throughput with fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also provides special project help for large-scale upgrades and can help with needs assessment, product identification, BOM production, vendor qualification, procurement logistics, and full documentation. Progentís IT outsourcing service also features training for office productivity products such as Microsoft Office XP.
Progent's seasoned group of IT consultants and application experts have years of experience delivering remote and onsite assistance for organizations of any size who want to integrate Android phones and tablets into their IT systems so that users can communicate and collaborate while on the go. Progent has the range of skills to solve network issues that involve multiple vendors and that represent a mix of older and up-to-date information technology. Progent offers cost-effective remote expertise to assist you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic network projects on time and within budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and operate Android phones efficiently.
Progentís IT outsourcing support offerings for small businesses include designing Windows XP, .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-premises repair, resolving chronic IT issues, and creating a company-wide security plan. Progent can help you enhance system reliability and throughput via fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also offers project management assistance for major upgrades and can help with needs assessment, product inventory, BOM development, vendor selection, procurement logistics, and professional documentation. Progentís IT outsourcing help also features training for office productivity software such as Office XP.
Microsoft allows you to create seamless hybrid ecosystems that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Progent can provide the support of a certified engineer with an extensive background integrating technology from the leading telepresence vendors including Cisco, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or maintain a video conferencing solution that preserves your current investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure consultants able to help companies of all sizes to create and troubleshoot a network that delivers the speed, reliability, protection, and expandability you need to accommodate your telepresence environment.
Dynamics GP 2015 R2 features a new architecture that improves cloud integration, works with the most popular smart phones and tablets, permits single login with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants have the depth and breadth of technical skills and hands-on experience to resolve the critical IT and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Microsoft supports seamless hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have specific mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365 solution is carried out on schedule and on budget.
Progentís Microsoft certified consultants offer a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and business management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP line, offers a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is simple to deploy and configure, and with its segmented design you are able to purchase only the capability you currently need, with the ability to add users and enlarge functionality when necessary. Progentís Dynamics GP/Great Plains Software consulting experts can show you how to install, customize and manage Dynamics GP 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Progent's UNIX platform support services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise provides you with a convenient single source to show you how to create and manage a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Sun Solaris family support experts provide small and mid-size businesses and developers help with managing and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience provides you with a convenient one-stop source to show you how to create and maintain a secure and robust mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Remote continuous monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of any size can afford a degree of network stability that was previously reserved for large enterprises. Progent can provide several Remote Monitoring and Management options available as low-cost services created to assist your company to detect and resolve a an array of IT network issues before they can impact productivity.
Progent's Cisco-certified Wi-Fi experts can help your organization to evaluate the benefits of adopting Cisco wireless controllers to manage Wi-Fi deployments of any scale. Progent can assist you to maintain and troubleshoot your current Wi-Fi network or help you design and carry out a smooth migration from legacy wireless controllers to current solutions.
Microsoft Certified Expert VMM 2016 Computer Consulting
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their networking appliances like routers, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, locating devices that need critical updates, or resolving performance issues.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, enhancing and troubleshooting SCOM environments and can provide organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Fortinet next-generation firewalls are leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate firewalls to protect your IT resources at the enterprise perimeter, within the data center, at branches, and in the cloud.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and Linux support.
Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and to integrate iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite consulting expertise, application development, and troubleshooting support for businesses of all sizes who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
If you are developing Linux-based software on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of high-value know-how without the continual distraction of maintaining your business network. Through the use of automated server monitoring and by delivering online and in-person assistance when your business needs it, Progent represents an affordable solution for supporting an information network that features high availability, security, and performance. Progent's UNIX/Linux developer assistance services feature full-service network support outsourcing, virtual infrastructure, remote and on-site service and repair, network monitoring, and Contact Center services.
Progent can provide the support of a certified consultant with expertise deploying products from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can assist your company to design, install, upgrade, or maintain a telepresence solution that preserves your current investment and optimizes the business value of your IT system. Progent can also provide the services of infrastructure engineers who can help companies of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and scalability you need to support your video conferencing/telepresence environment.
Remote Consulting SCVMM 2016 and Operations Manager
Microsoft Dynamics GP 2010 software is a full-featured business management and analytics platform that integrates information and processes across your company, communicates easily with other applications, and brings together employees, clients and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, CRM, field force automation, manufacturing, retail, and online business services. Progent can show you how to set up and manage a robust, protected server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full potential of Microsoft Dynamics GP 2010.
Progent's Citrix-authorized consultants can help you to evaluate the strategic benefits of XenServer and additional Citrix products, and can help your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition analyze your current Citrix technology deployment and help you to optimize consolidation, performance, security and compliance, uptime, and disaster recovery.
Progent's CCIE-certified networking experts have extensive experience assisting ISPs to architect, implement, administer, optimize, and debug high-availability, extensible network solutions suitable for shared public networks.
Progent offers IT support for medium size businesses who have 100 to 250 network users. The medium size business or office has traditionally been an overlooked segment of the market for IT support expertise. The cost structures and service delivery models of major outside support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an information system whose complexity and sophistication are often similar to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and proactive server monitoring, significantly lowers the network support expenses of an SMB while providing the mid-size company with enterprise-level service from professional, world-class experts knowledgeable in a broad range of small business technologies. If your mid-sized organization or small business is searching for the quality of IT support needed for a mid-size organization without paying enterprise costs, you need Progent.
Progent's Mac consultants can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide help in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.