Additional Topics of Interest

Support for IT Service Firms Remote Consulting
Consulting for IT Service Firms Online Support Services

Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology experts under your own brand as a seamless arm of your IT consulting team.

Technical Consultant Microsoft GP/Great Plains
Outsourcing Microsoft GP/Great Plains

Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP. Dynamics GP is a Microsoft financial package and corporate management solution based, like all Microsoft financial tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains family, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented approach you are able to license only the capability you currently need, with the option to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains Software support engineers can help you install, configure and administer Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP.

Sun Solaris Remote Consultancy
Professionals Solaris Remote

Progent offers nationwide online help and troubleshooting services for companies who operate Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft products. Online network consulting offers maximum return for your information technology budget by protecting client efficiency and limiting the hours charged for computer repair services. Sophisticated remote access technology and skilled service specialists and engineers combine to enable Progent to handle most network problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM certified security specialists to help with the most difficult network issues.

Professionals VPN
Cisco RADIUS Security Online Support

Cisco's network security and offsite connection products for small organizations provide a full line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN product family features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional certifications who are able to help your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit most closely with your company goals.

Exchange Server 2003 Consulting Services
Microsoft Exchange Help and Support

Progent's Microsoft certified consultants can help you define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to finish your move rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.

Solaris-Windows Upgrade Consultants
Sun Solaris Upgrade

Progent can assist your business to plan and execute a smooth migration from a Solaris-based IT system to a network based on MS Windows and capable of running Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can show you how to preserve your data and minimize productivity disruption by developing an efficient transition strategy that preserves your existing investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of existing environment, migration planning and testing, Microsoft Exchange migration services, information and application porting, and server and storage migration and economization.

Extended Service Desk Outsourcing
Configuration Co-managed Help Desk

Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Support services are offered at a significant discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle the most issues.

Remote Network Monitoring Services
Largest IT Management Outsourcing Technology Professional

Progent's ProSight portfolio of managed services are intended to offer organizations who maintain minimal internal network administration and support staffs with low-cost access to world-class management tools and technical expertise. Advantages of the ProSight catalog of managed services include fixed IT management costs, automation of routine administrative processes, continual absorption of the latest technology, graceful transition from legacy technology to current solutions, close fit between information technology with business goals, access to veteran IT experts, and allowing management to concentrate on business issues instead of fast-evolving network technology.

System Center 2016 and NetApp Integration Remote Support Services
System Center 2016 Disaster Recovery Technical Consultant

Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified network support experts. With Progent's economically priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company information systems world-class reliability, security, and productivity.

Consultant Redundant ISP
Automatic Fail-over Troubleshooting

Progent's Cisco-authorized network engineers can show you how to create an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet access through a wide range of fault tolerant Internet access technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers Cisco Certified Internetwork Expert professionals to help you apply the latest techniques for 24x7 Internet connections to build an affordable, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet connections.

Mission Critical Environment Troubleshooting
Clustered Server Help and Support

Progent's high availability network consultants offer reliability support, disaster recovery planning, network load balancing, high-availability interoffice connectivity, high-availability Internet architecture design, 24x7 data center services, and other non-stop networking services to help your company integrate a 24x7 network for mission-critical applications. Progent possesses the experience to develop affordable, 24x7 systems by deploying the evolving library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you design a fault tolerant mutli-location network with a completely redundant Internet interface and intelligent system load balancing.