The Help Desk service model used by Progent offers small and midsize companies an effective option to reliance on freelance consultants by offering broad technical knowledge accessible to numerous engineering teams, optional 24x7 availability of emergency help, fast escalation to top-level engineers for handling the most intractable problems, service consistency and reliability, quick follow through overseen by seasoned service managers, a selection of easy-to-use techniques for requesting support tasks, and a high level of process transparency made possible by ticket updates and available via a web-based portal.
Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting line-of-business applications, creating cost-effective migration procedures, evaluating and optimizing performance, planning or verifying business continuity solutions, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Progent's Microsoft-certified experts can provide network support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you design, integrate, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud integration, supports popular smart phones and tablets, allows one-time login with Microsoft Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and hands-on experience to address the critical technical and business issues involved with deploying and managing Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
Progentís Technical Response Center (TRC) offers national extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone support and online direct computer access to isolate and resolve technical problems rapidly and economically. The breadth of technical expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as required. For urgent problems, the Technical Response Center endeavors to respond to your request for service in less than one hour.
ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of vital devices that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so all potential issues can be resolved before they have a chance to disrupt your business.
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner and safer Active Directory implementation. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with government and industry security requirements, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and less downtime.
Progent's Microsoft-certified experts can show you how to rationalize the business case for deploying SharePoint Portal Server 2007, consult with you on the most sensible edition of Microsoft SharePoint Server for your application, provide configuration and deployment services, assist you to install MS SQL Server as a back-end database manager, improve your network integrity, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint 2007, develop a comprehensive security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's latest wireless controller technology.
Progent offers access to the cost-effective support of online Internet connectivity consultants to assist your company to assess or enhance your ISP services so your Internet connectivity solution aligns with your business requirements. Services available from Progent's engineers include evaluation of your current bandwidth use, vendor and service plan analysis and selection, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Network provisioning can include optimizing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
The sophistication and connectivity requirements of Microsoft Windows Servers requires a network consulting firm with hands-on expertise and broad knowledge in designing and integrating seamless, end-to-end network technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progentís IT support can help you with planning, installing, managing, and supporting Windows Server solutions that increase the business value of your IT network. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other clients.
Progentís IT outsourcing services provide economical computer support for small companies. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable manner than is feasible by building up a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available network foundation for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
24x7x365 SCCM 2012 Troubleshooting Onsite Technical Support
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery between sites that are as far as 300km apart from each other. Progent's roster of seasoned network experts can help your business to plan, deploy, administer, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR solution to verify adherence with information assurance standards and regulatory requirements.
Cisco's Meraki MS line of switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online consulting expertise to help your company to plan and deploy a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, develop and validate a disaster recovery plan, and resolve issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
System Center 2012 Configuration Manager Network Consulting
Remote server management cards give network administrators full control over a server without the need for an on-site visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, deploy, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to deliver efficient off-site technical assistance. Progent has experience with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of availability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital investments, system support, and network administration while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who offer scant documentation or details of services done, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation transmitted by each consultant to every client. The practice of documenting and archiving support records results in more effective support and eliminates a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who refuses to release vital service information.
Progentís Wireless Consulting Services provide a fast, economical option for companies of any size to configure, manage and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent's Cisco-certified Wi-Fi technology experts can assist you to deploy, manage, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and migration services for Windows 10 available from Progent include ROI estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, automated provisioning and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and post-migration Call Center support services.
Progent's consultants offer online and on-premises expertise for companies of any size to evaluate the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration systems such as Cisco Video Interop Server. Progent's certified network security consultants can assist you create and validate a security environment for your Skype for Business deployment that meets government and industry standards.
Progent offers nationwide online phone support and troubleshooting services for businesses who operate Apple Mac networks or whose IT systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer macOS and Mac OS X clients a variety of IT services such as desktop assistance, upgrading to the latest version of OS X from legacy versions of Apple macOS and OS X, plus expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone and iPad integration and management, or migrating to iCloud services. Remote IT help offers maximum leverage for your IT budget by preserving user efficiency and shortening the time billed for computer analysis and repair. Sophisticated remote access utilities and skilled service specialists and engineers combine to enable Progent to handle most network issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISSP certified security specialists to assist you with the most challenging network issues.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX or ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, configure, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent can assist you to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older device management solution or assist you to modify your existing SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining messaging systems for companies in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system offers protection, high uptime, easy access for off-site and wireless users, efficient management utilities, and seamless integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007, Exchange 2003 Server, and Exchange 2K. Progent can also help small or mid-size companies to migrate to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent's Microsoft-certified Intune consultants can help your organization to understand the strategic case for adopting Microsoft Intune for administering your portable computers including laptops, phones, and tablets based on Windows, iOS, and Android. Progent can assist your company to define policies, plan and deploy pilot systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.
Progent provides the services of Microsoft and Cisco-Certified network consulting professionals to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco products. For environments that range from remote offices to large enterprises, Progent's expert consultants can help you improve your network's e-mail architecture, protection, reliability, throughput, and IT management.
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any facet of IT security. Progent can implement cost-effective security systems that guard a small office against advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients sharing network resources distributed over a mix of physical datacenters and various clouds.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local service firms who provide minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the service reports sent by every consultant to every client. The practice of documenting and archiving service records results in more effective service and avoids a slew of typical problems such as when a service client is effectively held hostage to a consultant who refuses to release vital service information.
Progent's Microsoft-certified consultants can help you design, document, implement, administer, and repair a network-wide migration to 64-bit server and client OS software and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit programs which you want to keep as well as the new 64-bit editions of software you wish to install.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progentís IT outsourcing packages offer economical computer consulting for mid-size companies. Whether it involves designing system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building a web-based business application, outsourcing your IT technical services can smooth out costs and minimize risks, permitting IT support expenses to increase in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust network architecture for your critical Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has little competition. Mid-size businesses who work with familiar independent consultants or who employ in-house support staffs benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have certain mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and within budget.
Cisco's security and offsite access solutions for small to medium sized companies offer a complete array of manageable security products to help safeguard your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN access concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that fit most closely with your business objectives.
Global Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security experts. GIAC accreditations are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security capabilities addressed under GIAC accreditation such as evaluating infrastructure security mechanisms, security incident management and response, intrusion detection, web services security and security information and event management (SIEM) solutions.
Progent's Cisco IP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Unified CM Express (CME) to build a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and creating UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Progent's UNIX platform consulting experts provide small businesses and software developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's certified Windows Server 2003 engineers offer network support and IT consulting for the entire line of Microsoft .NET Servers, Windows Server 2003, and Windows 2000 Server. Progent's Microsoft Windows 2003 upgrade, integration, update, and support offerings include system design, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and technical support services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a cohesive information management solution.
Progent's Cisco-certified wireless technology experts can assist organizations to deploy, manage, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can assist your organization to deploy Cisco's networking technology to create a solid basis for your local, cloud-centric, or hybrid data center and improve operations in vital areas such as resource utilization, security and compliance, versatility, availability, and recoverability.
Progent's UNIX platform consulting experts provide small businesses and software developers assistance with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with an easy single source to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent is one of the most experienced IT consulting firms for integrating email systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses receive all the advantages of Microsoft Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM solutions and can provide organizations of any size expert online or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
Progentís consultants provide experience in a variety of disciplines related to mobile connectivity such as system infrastructure, wireless data synchronization, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your company time and money by applying their wireless experience to show you how to choose and configure mobile connectivity technologies that make sense for your business. Progent can also tune your network architecture so that mobile data devices perform better.
Progent's Experts Group offers consulting in important technologies including Apple OS networking and applications; Consulting for Linux-powered, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application support; CIO, management information analyst, and project management services; Custom applications design and integration; Web site, electronic business, EDI, and customer portal development and integration; DBM management and efficiency consulting; Business information expertise; and Telecom systems support.
Progentís high availability inter-site connectivity and fault tolerant system infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity via redundant networks featuring automatic failover. Progentís Cisco Certified Internetwork Experts can plan and implement high-availability Inter-office networks supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity.
Progent's Microsoft-certified consultants offer economical online and onsite expertise, application development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand architecture assessment or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup support. Enabling productive co-existence among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to offer world class support to companies that depend on these technologies to keep their strategic advantage. Progent's consultants can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent can provide online and on premises expertise to help you with any aspect of business intelligence reporting ranging from debugging or modernizing reports to designing and implementing a comprehensive business intelligence solution. Progent's management reporting experts can help you to maintain your current BI system, help you to migrate reports and databases from a discontinued reporting platform to a current solution, and deliver custom remote training to meet your individual needs. Progentís management reporting professionals can provide experience in the leading BI reporting and visualization platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.
Progent is one of the most qualified network support firms for creating e-mail systems based on Exchange 2000 Server. Progent specializes in helping small businesses get the full advantages of Microsoft Exchange 2000 for common situations such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
E-Mail Guard is Progent's economical spam filtering and anti-virus solution that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed spam filtering and virus protection services that stop email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators track and manage their e-mail application, irrespective of server platform, hardware type, or geographic location.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging systems for clients in the and throughout the U.S. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system offers security, high availability, easy connectivity for off-site and mobile users, efficient management tools, and seamless integration with telecommunications. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003, and MS Exchange 2000. Progent can also help small or medium businesses to upgrade to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent's application experts can provide advanced consulting, custom programming, integration help, and webinar classes for popular business applications covering key areas including ERP, financials, business reporting, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing high-level consulting support remotely, Progent can help small businesses throughout the U.S. to save the lost productivity and fees associated with travel and on-site visits without sacrificing the effectiveness of technical services.
Progent's Solaris family consulting services provide small and mid-size businesses and developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management strategy following best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
Progentís Cisco-Certified technology experts offer professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat security, and safe access services. Extending from compact, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a sensible combination of security, performance and reliability for information networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progentís Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can provide a wide array of affordable online and onsite support services to help your business to install, administer, and debug desktops and mobile devices based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent can assist you in any and all facets of your migration to Exchange 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web.
Progent provides national online technical support and consulting services for companies that operate Apple Mac OS X networks or whose information systems include a mix of Mac with Microsoft Windows products. Progent's consultants offer Mac users a variety of IT services such as desktop support, upgrading to the current edition of OS X from earlier editions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Online technical support provides optimum return for your IT dollar by extending user efficiency and limiting the time billed for computer analysis and repair. Advanced online support utilities and skilled technicians and consultants combine to enable Progent to solve the majority of network problems without squandering time and money by going to your location. In most of situations your network issues can be remediated over the phone or through a mix of phone help and remote access. Progent can make available Cisco certified CCIE network experts and CISA premier security professionals to assist with the toughest system issues.
Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also enables low-cost cloud backup to Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery capability for individual files and emails, extensive support for Windows CSV and vCenter for handling larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to plan, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.