ProSight Reporting is a growing suite of in-depth reporting plug-ins created to integrate with the leading ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can help your IT team to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid network models that utilize physical IT assets along with one or more cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud integration services that include Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Progent's Citrix-accredited consultants can help your company to understand the strategic benefits of XenServer and other Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current XenServer environment and show you how to enhance resource utilization, performance, protection, uptime, and disaster recovery.
Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of real-world professional background, in the trenches of network service, executing a broad range of technical tasks for a large array of customers. Each Progent consultant shares a refined collection of personal best practices that are combined into company-wide best practices standards that Progent instills in its consulting staff. This ensures that you get not just expert technical help, but also a support engineer with field-tested methods for using computer knowledge to repair actual IT problems rapidly.
Progent's Cisco-premier CCIE network engineers can help you to maintain your existing PIX 500 or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, deploy, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Microsoft Virtual Server, run on the Windows Server operating system and based on technology first developed by Connectix, delivers the performance needed to accomplish server consolidation, application upgrade, and server isolation projects via virtualization techniques in an enterprise-class computing network with advanced scalability, manageability, and reliability. Microsoft has aimed Virtual Server at companies who want to enhance ROI in software development and testing, migration from outdated mission-critical applications, and hardware consolidation. Progent's skilled Virtual Server experts can assist your IT staff to evaluate and deploy MS Virtual Server 2005.
Windows Server 2008 R2 offers high levels of speed, protection, fault tolerance, scalability, and flexibility that improve productivity of on-site, remote, and mobile users. Progent's network professionals can deliver cost-effective remote engineering, technical support, and training services to help your company to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add significant strategic value to your network.
Progent can provide economical online support from engineers skilled in a wide array of utilities and technologies that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and smartphones. Progent can provide consulting support for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist your company to design, upgrade, or troubleshoot backup systems for a range of topologies such as local, edge to datacenter, cloud, or hybrid.
Progent is structured to provide comprehensive remote consulting for all major technical areas common to today's small business information systems and allows you to outsource an array of strategic, as-needed services including a temporary Chief Information Officer to offer advanced planning and negotiating skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as an outside-the-firewall service, best-practices project management help for critical projects such as office moves orOS upgrades, connectivity experts for designing fast and reliable network infrastructure, certified security specialists to ensure information protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, enhance, or troubleshoot mission-critical applications.
Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of RF congestion, improving wireless availability with fast auto-failover, and hardening security by detecting cyber threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller technology.
Microsoft Dynamics GP 2015 R2 features a new design that improves cloud readiness, supports popular smart phones and tablets, allows one-time login with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad knowledge and experience to resolve the critical IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can help you to perform an efficient migration that will maximize the return on your investment in this powerful product.
For enterprise project management support, Progent offers the services of veteran IT experts with decades of experience in IT management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management expertise to assist enterprise customers adhere to best practices to make sure strategic projects are completed on schedule and on budget.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
Progent's Sun Solaris platform consulting experts provide small businesses and software developers support for managing and supporting Solaris systems that run with Microsoft-based networks. Progent can give your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide array of expertise provides you with an easy single consulting firm to show you how to build and manage a secure and robust mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall appliance that aligns with your network security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Progent's Microsoft-certified engineers can assist you to automate desktop update and patch management by delivering support for administration platforms such as Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent can provide rapid remote access to Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment via powerful remote support utilities to deliver quick and economical analysis and repair of urgent network infrastructure problems.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
Progent offers cost-effective online consulting to help businesses to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance.
SCCM 2012 Mobile Device Management Onsite Technical Support
Cisco's Catalyst Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with fast failover, and strengthening data security by detecting threats and filtering traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller technology.
Progent believes that a carefully designed and implemented information system can be a vital factor for enabling any firm's success, and Progent follows this belief in our own network infrastructure. Progent has created a non-stop virtual office infrastructure that allows our in-house engineers and certified contractors to deliver fast and efficient support, cooperate closely on complex jobs, and gain from professional and personal growth by being a member of an exciting business ethos of self motivation and freedom.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
SCCM 2012 Patch Management Onsite Technical Support
Progent's certified Windows Server 2000 consultants can provide network support and information technology consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 configuration, update, and troubleshooting offerings include system planning, installation, documentation, on-site and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Progent's managed services for patch management provide businesses of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and IoT devices like alarms and robotics.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management solution following best practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget.
Progent's experts offer macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server help, security services, and custom training. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can offer help with Apple Mac application software. Progent can also assist you with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business networks built exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, integrating and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your company's objectives.
Progent is organized provide in-depth online support for all major technical areas common to small business information networks and offers an array of strategic, on-demand services including a part-time Chief Information Officer to offer senior-level planning and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management help for major projects such as site relocations orOS migrations, connectivity experts for designing fast and robust infrastructure, certified security engineers to verify data safety and compliance, disaster recovery experts to create business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical applications.
Progent's Jabber consultants offer remote or onsite support to help businesses of any size to plan, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for the technologies that make up creating an end-to-end Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones, SIP interfaces, Wi-Fi networks, cyber security, cloud integration, immersive telepresence systems, PBX systems, business continuity, and other components of a modern collaboration ecosystem.
Progent's Juniper Networks-certified NetScreen consultants can assist you to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen products to more current Juniper products, and repair network infrastructure problems in Juniper-only or mixed-technology systems.
Progent's Microsoft-certified Windows Server 2022 consultants can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-site implementation of Windows Server 2022.
Progent's certified Windows Server 2022 experts can help your organization to design and carry out an efficient migration to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent has two decades of background assisting small and medium-size organizations to plan, install, tune, manage, and troubleshoot computer networks that incorporate an at-home workforce.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and technical support services for organizations of any size who intend to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless intranet solution.
Progent offers access to the affordable services of online Internet connectivity experts to help your company to assess or update your ISP services so your Internet access solution aligns with your business requirements. Support services provided by Progent include evaluation of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and managing a smooth move to a different carrier and/or service arrangement. Network provisioning can include enhancing current routers and configuring additional ones, implementing firewalls, and designing fault-tolerant BGP architectures.
Progent can deliver a broad array of cost-effective services to help your business to install, integrate, repair, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote technical support for single computers or laptops or work with your business to plan and implement a company-wide rollout of new or revised OS software and business applications. Progent can also provide engineers and technicians to help you to plan for and implement a company move or merger organized to produce minimal interruption to your business.
Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financials, inventory, operations control, capacity planning, purchasing, sales, supply chain management, and business reporting. Progent's Dynamics 365 Business Central/NAV experts can assist company to maintain your legacy Dynamics NAV system or upgrade efficiently to a cloud-based, on-premises, or hybrid deployment.
Progent's certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create a corporate-wide security strategy, streamline IT management, help with creating applications, and generate and validate a DR/BC plan.
Dynamics GP/Great Plains allows you to expand and control your business better by delivering easy availability of decision-driving data and a fast ROI. Microsoft Dynamics GP offers major productivity benefits including its ability to expand the presence of your organization, handle your accounting, automate financial processes, standardize procedures across your business, refine inventory control, increase order accuracy, grow revenue and shorten turnaround time, and increase cash flow. Progent can show you how to set up and maintain a robust, secure server and network infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of online or onsite services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup.
Progent's UNIX family support services provide small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop source to show you how to build and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating business continuity strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without sufficient internal resources to configure effective test environments, the lab reduces capital costs and engineering risk and helps keep critical network initiatives on schedule.
Progent's certified SQL Server application developers and DBAs can provide remote consulting to assist businesses of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any phase of application development in solutions that range from small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Progent's staff of Microsoft and Cisco Certified experts average longer than ten years of real-world professional background, at the front lines of network service, executing a broad variety of IT projects for a large array of customers. Every Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent teaches its consulting team. This means that you get not just world-class IT help, but also a support engineer with proven approaches for applying technical knowledge to fix actual IT problems rapidly.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. fault tolerant load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and additional developer platforms make it possible to design custom line-of-business applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that allow you to analyze your business more thoroughly, transforming raw information into valuable understanding of your business.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of IT consultants based in the vicinity of Tampa, and Progent can also provide online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover preparedness experts. Progent can also help your business to plan and carry out a move to the Flexential facility with services such as planning solution configuration, recommending hardware, system configuration and validation, troubleshooting, streamlining online network management, and educating your IT staff.
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a cleaner and more secure AD environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include easier management, improved compliance with data security standards, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime.
Citrix has developed a powerful line of products that provide enterprise-level manageability, scalability, and performance for virtualizing servers and for server-based delivery of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to evaluate the strategic benefits of Citrix virtualization products and show you how to plan, test, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a team of IT experts based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recover planning experts. Progent can also help you to design and implement a migration to the Flexential data center by providing services like designing solution architecture, specifying hardware, system configuration and testing, troubleshooting, setting up online network management, and training your IT support team.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide economical remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).