Additional Topics of Interest

Design Microsoft Solutions Framework Project Methodology
IT Management Microsoft Solutions Framework Project Methodology

In conducting consulting projects for enterprise clients, Progent follows a structured approach based on specified milestones so as to achieve budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and expert implementation. All phases are recorded to make available a detailed summary of IT services delivered and to help in downstream network maintenance.

Support Outsourcing ProSight Reporting Auvik Network Managemrnt
Remote Support Services ProSight Reporting SentinelOne Remote Network Monitoring

ProSight Reporting is a growing family of real-time reporting utilities designed to integrate with the top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

SCCM Peer Cache Technology Consulting
Network Consultant SCCM Hybrid Integration

System Center Configuration Manager automates application and device deployment and updating, simplifies security and compliance settings control, inventories network assets, protects against corporate data leakage, performs health monitoring, enables safe self service, and delivers a common point of control for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist businesses of any size with any facet of planning, installing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.

Email Policy Management Engineers
Email Block Lists Specialists

Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

ProSight ECHO Managed Cloud Backup Services Computer Consultant
Emergency Remote Data Backup and Restore Services Consultant Services

ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup processes and enables fast recovery of critical files, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your business-critical information.

Project Management Specialists
Project Requirements Definition Consult

For enterprise project management support, Progent offers access to veteran information technology experts with decades of background in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise customers follow leading practices to ensure that major projects are completed on schedule and within budget.

VPN Specialist
Cisco RADIUS Security Network Engineer

Cisco's security and offsite access solutions for small to mid-size businesses represent a complete range of easy-to-administer security products to let you safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that align best with your corporate goals.

Technology Consulting Penetration Testing
Cybersecurity Penetration Testing Security Audits

Stealth penetration testing is a key part of any overall network security plan. Progent's security experts can perform extensive penetration tests without the knowledge of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security monitoring systems such as intrusion detection warnings and event history monitoring are properly configured and consistently monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks typical of modern versions of ransomware.

UNIX Services
UNIX Technology Professional

Progent's Sun Solaris platform support services provide small and mid-size companies and software developers support for administering and supporting Sun Solaris environments that operate with Microsoft-powered technology. Progent can give your organization contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience offers you an easy single source to show you how to create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

CCIE Certified Jabber and Exchange IT Services
Jabber IM and Presence Service Online Help

Progent's Jabber consultants offer online or on-premises expertise to assist organizations of all sizes to design, deploy, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for all the technologies that go into building a cohesive Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP trunking, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and other components of a modern collaboration ecosystem.

24-Hour Microsoft Teams high availability Consulting
Microsoft Teams management Specialists

Progent can assist your organization to plan an upgrade to Teams from Skype for Business and configure, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.

Exchange 2000 Migration Consulting
Microsoft Exchange Upgrade Computer Consultant

Progent is among the most expert network support companies for creating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange 2000 under typical situations including upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server administration.