Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without adequate in-house resources to assemble effective pilot systems, the lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.
Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified network support professionals and certified Cisco system specialists can provide a range of IT support services such as project management, SOX compliance, site moves, enterprise security, system architecture, on-site or phone-based emergency support, and technical support for colocation hosting facilities. A Progent IT consultant can help you design a multi-site information system that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Certified consultants can help large corporations design, integrate and maintain massive rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
For enterprise project management support, Progent can provide access to senior information technology professionals with years of experience in IT management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to leading practices to make sure strategic projects are completed on schedule and on budget.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and transmit email, examine the GAL, copy addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage education.
Progent's certified wireless consultants can assist businesses of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, capacity, expandability, security and manageability required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Microsoft consultants offer affordable remote support and programming services to help your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can feature web sites able to function as intranets, extranets, document management tools, wikis, data marts, business analytics, enterprise search engines, workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar desktop programs like Office Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Progentís certified experts provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and deployment automation. Configuration Manager 2007 is Microsoft's new title for the change management platform previously called Systems Management Server. Configuration Manager provides a variety of enhancements to Microsoft Systems Management Server 2003 including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS Server or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch administration, application metering, and licensing reconciliation. Progent's engineers can also help you to migrate efficiently from SMS Server to Configuration Manager 2007.
For custom program creation, Progent can supply software design consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics products such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently coordinating people, teams and information. Microsoft SharePoint offers a central location for your employees or customers to connect to, manage, distribute and manipulate relevant data, documents, and applications and to interact with one another. Microsoft SharePoint allows faster and better decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect workers, customers, teams and major tasks with the data theyíve developed in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can help you to maintain your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server for your business and can help you to design and execute a rollout of Microsoft Lync Server that consolidates the control of IM and Presence and increases the productivity of your office employees, at-home workers, and mobile workforce. Progent can in addition assist your company to perform an efficient migration to Lync Server from Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server 2010 to enhance the team-computing capabilities of MS Office applications, and offer webinar training and ongoing technical support for Lync Server and other Microsoft products.
Progent's Cisco-authorized IT engineers can show you how to design an economical, 24x7 Internet configuration architecture that can achieve non-stop Internet connectivity via a wide array of high availability Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the latest techniques for fault tolerant Internet access to implement an affordable, fully redundant Internet interface with automatic failover and other features to create non-stop Internet availability.
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of utilizing Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to automate the management of clustered servers.
Progent can provide remote and onsite expertise to help you with any aspect of BI reporting ranging from debugging or modernizing reports to planning and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can help your company to support your current BI system, assist you to upgrade reports from a discontinued reporting platform to a modern one, and provide as-needed remote training to meet your individual requirements. Progentís management reporting and analytics consultants offer expertise in all popular BI reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.
Microsoft Windows Server Update Services enables IT administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Software Update Services, IT staff can completely and effortlessly manage the installation of updates that are released via Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial setup of Microsoft SUS such as planning the Microsoft SUS deployment, configuring user's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Microsoft Systems Management Server 2003 provides added capability for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it easier to copy system images, control mobile computers, and operate management tools. In addition to advising you about ways to save management expenses by installing SMS 2003 Feature Packs, Progent's consulting experts can help you plan and perform IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible procedures and standards to manage PDAs and smart mobile phones so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that includes policies, procedures and technologies to keep your IT network safe.
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security professionals. GIAC accreditations are recognized by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer help with all of the network security services covered under GIAC accreditation such as evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent offers cost-effective remote support for all releases of Microsoft Access including desktop and browser-based versions and offers expert support for application development, database migration, performance optimization, BI reporting, and maintenance. Progent also offers custom webinar classes for Office Access programming and database management.
Progent offers clients the services of engineers who have earned some of the IT industry's most prized credentials. Progent believes that clients have the right to know that their computer support professionals have formal training as well as broad real-world experience so that Progent's clients can engage Progent's support with trust. In many cases, vendor certifications like the CCIE brings privileges for substantially superior vendor assistance than is offered to uncertified service providers, allowing Progent to offer clients a higher level of computer support. In addition, recognized credentials such as CISA or ISSAP for network security can help enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of accredited industry experts.
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Office 365 is Microsoft's expanding suite of client productivity applications and cloud services offered on a monthly or annual subscription basis. Office 365 apps and cloud services are available in an array of subscription plans intended for customers ranging from students and households to global enterprises. Progent can provide quick and affordable online access to specialists with expertise in Microsoft, Mac, iOS, and Android platforms. Progent can help your business to understand the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud resources.
Stealth penetration checking is a key part of any overall network security strategy. Progentís security experts can perform extensive intrusion tests without the knowledge of your company's in-house network support resources. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection alerts and event log monitoring are properly configured and actively monitored.
Progent's experts can provide Apple macOS and OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac application software. Progent can also assist your business with iPhone integration and Apple iPad management, or moving to iCloud services. For business networks based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your company's business goals.
If your company computer system mixes Linux platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive environment that allows all your OS platforms to coexist for simple administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's Linux and Microsoft Windows integration support services include network infrastructure integration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Helpdesk support.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified email/telephony solutions for companies. Progent provides affordable Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progentís Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Small to mid-sized companies can now get all the benefits of Microsoft Operations Manager 2007 and also have quick access to Progentís Microsoft certified IT support experts. With Progent's affordably priced IT service programs, mid-size businesses can select a basic co-sourcing service program based on Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company information systems world-class availability, protection and performance.
Progent offers economical remote support from consultants with expertise in a wide range of utilities and services that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent offers consulting support for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can help your company to implement, enhance, or maintain data backup systems for a range of environments such as on-premises, remote, cloud, or hybrid.
Progent provides the help of Microsoft and Cisco-Certified IT consulting experts to offer customers economical ways to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's expert engineers can help you improve your network's e-mail infrastructure, security, availability, throughput, and IT administration.
Progentís consultants offer expertise in a variety of disciplines relevant to mobile networking such as system infrastructure, Activesync, wireless security, mobile email, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's certified professionals can save your company time and expense by using their wireless background to show you how to select and configure mobile connectivity solutions that fit the needs of your company. Progent can also optimize your IT infrastructure so that mobile appliances perform better.
Progent's webinar training classes offer small businesses the affordability, simplicity, and versatility of virtual learning plus the proven training methods of experienced teachers who use the latest technology to reproduce real-time, interactive learning environments. Progent offers remote education for key desktop applications including components of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and reporting solutions including MS Dynamics GP; as well as additional popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progentís IT outsourcing services offer affordable network support for mid-size companies. Whether it includes planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can reduce expenses and eliminate risks, permitting network service expenses to grow in a more linear and controlled fashion than is possible by amassing a large, knowledgeable internal IT organization. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust system architecture for your vital Windows-powered business software such as Windows 2008, Exchange Server, and Microsoft SQL Server.
Progent can help businesses of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and to manage Apple iOS devices and Android smartphones and tablets.
If you want to revamp your production web site, create internal webs for applications such as HR or employee training, establish a powerful web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web developers. Progent's experts can also show you how to design and manage a safe, robust server and communications network, including remote and wireless access, to support your web solutions.
Progent's Office and Office 365 experts can assist businesses of any size to integrate Microsoft Office desktop and Office 365 apps such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that offers fast ROI and enables improved business outcomes. Progent can help your company to interface Microsoft Office or Office 365 apps with one another and with additional core Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server running locally or in the cloud. Progent's consultants can also assist you to resolve compatibility problems with various releases of Microsoft Office desktop and can provide customized online instruction to individual users and groups.
Progentís Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size organizations to reduce network downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network design, backup/restore systems, and transparent maintenance. Progentís business continuity experts can help your company to plan and test an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to design, implement, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualization, clustering, load balancing, continual online backup, and multi-location data centers.
Progent's Power BI consultants can help your business to design, install, manage, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to prepare your source data for Power BI visualizations. Progent can show you how to build and manage a local, cloud based, or hybrid environment to run Power BI.
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that fits your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.