Additional Topics of Interest

Microsoft and Cisco Certified Nebraska Remote Consulting
Small Business Outsourcing IT Alaska

Progent's Technical Response Center (TRC) provides low-cost nationwide extended hours online assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone help and remote direct computer connection to isolate and repair technical problems quickly and affordably.

Mid-sized Business Online Consulting
Mid-size Business Remote Support Services

Progent offers technical services for medium size businesses with 100 to 250 network users. The mid-size company or work group has typically been an underserved segment of the market for network support expertise. The cost structures and support access practices of major third-party service firms make them too costly for the ordinary small company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose advanced technology and capability are often similar to the networks of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size company with big-company support from professional, IT consultants knowledgeable in a broad array of midsized business network solutions. If your medium size company or small business is looking for the quality of network help appropriate for a medium size organization without budgeting enterprise prices, you need Progent.

Remote WiFi 6 Online Help
WiFi 6 Network Engineer

Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

Firewall Configuration CISA Certified
Consulting CISA Security Audit

The CISA credential is a globally recognized achievement that indicates mastery in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive examination given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified network security audit consultant trained to help businesses in the fields of information systems audit services, IT administration, systems and architecture lifecycle, IT support, safeguarding of data assets, and business continuity preparedness.

Sun Solaris Technical Support Services
Solaris Consulting Services

Progent's Solaris family support experts provide small businesses and software developers support for administering and maintaining Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with a convenient single source to help you create and maintain a secure and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

24-Hour Network Consulting ISA 2004 Standard Edition Server
Microsoft Proxy Server Remote Support

Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.

IT Consulting SPA300 Series IP Phone
IP Communications On-site Support

Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

SCOM 2012 Cloud Monitoring Consultant Services
System Center OpsMgr 2012 Online Help

Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.

Offsite Workers Configuration
Professional Remote Working

Progent has two decades of experience helping small and mid-size businesses to plan, deploy, tune, manage, and debug computer networks that incorporate at-home workers.

24x7 Consultant Hourly Cost Network Solutions
Consulting Hourly Price Online Help

Progent's pricing model is to bill for remote support and on-site help per minute. As a result, you are invoiced only for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.