Additional Topics of Interest

Top Quality Consultancy Disaster Recovery Test Lab
Consulting Services Network Testing Lab

Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without adequate in-house resources to assemble effective pilot systems, the lab cuts capital outlay and technical risk and helps keep critical IT initiatives on schedule.

Video IP Phones Remote Troubleshooting
VoIP Phones Remote Technical Support

Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps that include Cisco Unified CM IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.

Remote Branch Office Software Consulting
Top Quality Data Center IT Consulting

For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified network support professionals and certified Cisco system specialists can provide a range of IT support services such as project management, SOX compliance, site moves, enterprise security, system architecture, on-site or phone-based emergency support, and technical support for colocation hosting facilities. A Progent IT consultant can help you design a multi-site information system that makes efficient use of colocation services and Internet data centers. Progentís Microsoft Certified consultants can help large corporations design, integrate and maintain massive rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can help you deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.

Work from Home VoIP Onsite Technical Support
Offsite Workers IP Voice Remote Troubleshooting

Progent can help small and medium-size companies to deploy IP voice solutions to provide their at-home workforce the benefit of seamless access to the company phone network.

After Hours Project Planning Specialists
Project Planning Consultant Services

For enterprise project management support, Progent can provide access to senior information technology professionals with years of experience in IT management, application development, and business process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to leading practices to make sure strategic projects are completed on schedule and on budget.

PST files and Outlook for Mac Specialist
Consulting Mac voice mail

Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to get and transmit email, examine the GAL, copy addresses, sync up calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage education.

Cisco Prime Infrastructure IT Services
Aironet Wi-Fi Access Point Computer Consultant

Progent's certified wireless consultants can assist businesses of any size to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, capacity, expandability, security and manageability required for transparent connectivity between Wi-Fi and wired networks. Progent can provide efficient remote and onsite support for end-of-life and new-generation 802.11ac Aironet APs and Progent can assist you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

Network Consultants Microsoft Exchange 2016 Migration Planning
Microsoft Exchange Server 2016 Migration Support and Integration

Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your virtual machines, databases and logs; setting up HLB for high-availability client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

SharePoint Business Connectivity Services IT Services
Microsoft SharePoint Server 2010 Technology Consulting Services

Progent's Microsoft consultants offer affordable remote support and programming services to help your business to plan, deploy, administer, and maintain Microsoft SharePoint 2010 environments that can feature web sites able to function as intranets, extranets, document management tools, wikis, data marts, business analytics, enterprise search engines, workflows, and other tools to promote and improve collaboration. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's familiar desktop programs like Office Excel, Word, Outlook, and Project. Progent can assist your business to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.