Progent's Technical Response Center (TRC) provides low-cost nationwide extended hours online assistance for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals offer 24x7 telephone help and remote direct computer connection to isolate and repair technical problems quickly and affordably.
Progent offers technical services for medium size businesses with 100 to 250 network users. The mid-size company or work group has typically been an underserved segment of the market for network support expertise. The cost structures and support access practices of major third-party service firms make them too costly for the ordinary small company or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT system whose advanced technology and capability are often similar to the networks of far bigger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size company with big-company support from professional, IT consultants knowledgeable in a broad array of midsized business network solutions. If your medium size company or small business is looking for the quality of network help appropriate for a medium size organization without budgeting enterprise prices, you need Progent.
Progent's Wireless Consulting Services offer a convenient, economical option for companies of all sizes to integrate, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
The CISA credential is a globally recognized achievement that indicates mastery in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive examination given by the ISACA international professional association. Progent offers the expertise of a CISA-Certified network security audit consultant trained to help businesses in the fields of information systems audit services, IT administration, systems and architecture lifecycle, IT support, safeguarding of data assets, and business continuity preparedness.
Progent's Solaris family support experts provide small businesses and software developers support for administering and maintaining Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with a convenient single source to help you create and maintain a secure and robust cross-platform network and communications solution that supports Sun Solaris and Microsoft interoperability by combining MS Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for information systems with many sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Progent has two decades of experience helping small and mid-size businesses to plan, deploy, tune, manage, and debug computer networks that incorporate at-home workers.
Progent's pricing model is to bill for remote support and on-site help per minute. As a result, you are invoiced only for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in areas where Progent provides on-premises support, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. In addition, Progent imposes no service activation charge and asks no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum fees or charge for each quarter hour or longer. Progent's small granularity does away with large invoices for fast fixes so you will not be tempted to permit less critical problems to stay unaddressed.
Barracuda's budget-friendly CloudGen Firewall devices offer web filtering, remote access, SSL VPN, high-security SD-WAN, and Zero-Trust support along with centralized management encompassing your complete enterprise including on-premises, cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the expertise to be your go-to source for network support, maintenance, training, and security expertise.
Progent's virtual classroom webinars provide small companies the cost savings, convenience, and versatility of web-based learning plus the effective training techniques of experienced instructors who employ sophisticated technology to emulate real-time, participatory learning environments. Progent offers webinar training for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Publisher, and Outlook: Microsoft Dynamics accounting and reporting solutions including MS Dynamics GP; as well as other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Microsoft Certified Expert Small Business Server 2011 Network Consulting SBS Specialists
Microsoft Small Business Server (SBS) is a low-cost collection of server products that offers the basis for a feature-rich but manageable information. The inter-connectivity demands of the Microsoft .NET functions included with Small Business Server 2011 requires an IT consultant with hands-on expertise and extensive knowledge in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT environments based on the SBS line of servers and applications.
Progent's Cisco-Certified technology experts offer professional PIX Firewall support services covering design, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat security, and secure access services. Extending from compact, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls offer a sensible level of security, performance and availability for business environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative tools. Progent's Cisco consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Server proliferation puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture offers lower TCO of servers and quicker return on investment, more leveraged utilization of physical computers, simplified operations, increased network availability, and easier manageability. Common usage scenarios for virtual servers include hardware consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and affordable isolation of software development or pilot testing systems from on-line systems.
Progent can provide the assistance of a certified VMware VCDX consultant to help you design, deploy, administer and repair VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, fault tolerance, and disaster recovery.
Progent has been providing SharePoint consulting services since the initial SharePoint product was released more than 20 years ago, and Progent has the scope of IT know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration environment; decide if an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can help in specific tasks related to your SharePoint 2013 migration.
Progent's Power BI experts can help you to design, install, manage, enhance or debug your Power BI environment. Progent can also help you to prep your source data for Power BI visualizations. Progent can help you implement and manage a local, cloud, or hybrid architecture for Power BI.
Altaro VM Backup from Hornetsecurity offers small businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to assist you to plan, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
For help creating, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's expert team of programmers, database architects, and project managers can help ensure you get the project done on time and within budget. Progent's experienced application programmers offer affordable and expert remote consulting for jobs as simple as creating Vidual Basic macros for Office Excel or as large as rolling out line-of-business database applications built on SQL Server or Oracle.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or on-premises consulting services to help you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's production servers in a solution that delivers the highest degree of dependability and scalability and is in addition simple to move to any data center. Progent's Private Cloud Hosting and Management services are based on proven virtualization architectures that allow small companies with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network administration while achieving world-class reliability and an unmatched level of vendor independence.
If your company operates a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad array of security areas such as security management procedures, security design and strategies, access control products and techniques, software development security, operations security, hardware security, communications, infrastructure and Internet security, and workplace recovery planning. CISA and CISM define the core skills and international standards of performance that network security professionals are expected to possess. These certification offer executive management the confidence that consultants who have earned their CISA or CISM qualification have demonstrated the experience and knowledge to offer world-class security support and engineering services.
Cisco's security and offsite access technology for small to medium sized companies offer a full array of manageable protection hardware and software to help protect your entire network infrastructure. Cisco's Virtual Private Network line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your corporate goals.
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and can create or update .NET applications quickly and affordably.
Fortinet next-generation firewalls (NGFWs) are leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can assist you to integrate your Fortinet firewalls to protect all your digital assets at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Microsoft Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory, operations, project management, procurement, sales and marketing, supply chain, and business reporting. Progent's Dynamics Business Central consultants can assist company to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-based, local, or hybrid deployment model.
The Helpdesk support delivery structure used by Progent offers small businesses an effective option to dependence on independent service individuals by offering extensive technical knowledge accessible to numerous support teams, optional round-the-clock access to urgent assistance, fast escalation to world-class engineers for handling the most intractable problems, service consistency and reliability, prompt follow through enforced by veteran service managers, a choice of easy-to-use ways for initiating service tasks, and excellent progress visibility made possible by ticket updates and accessible through a web-based portal.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent workflow for restoring services rapidly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also supports non-intrusive testing for site recovery, updates and fixes and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and maintain a DR system based on VMware Site Recovery Manager.
Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800