Progent offers support services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Progent can help your organization to support System Center 2007 Configuration Manager to streamline administration, enhance security, and increase worker output by ensuring that operating systems and applications stay current, managing licensing, and reporting resource usage patterns to help you make informed purchasing choices. When you are set to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement an efficient move to System Center 2012 Configuration Manager.
Progent offers the expertise of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity specialists, and certified security consultants to assist your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts offer affordable online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Windows Hyper-V 2016 utilizes key technologies initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, uptime, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure pilot systems to verify the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration strategy, train your IT management and support staff, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Progent has extensive experience delivering a full-spectrum of online IT support and emergency troubleshooting services to local governments and schools across the U.S. Progent is one of the pioneers in delivering expert online IT support and has provided network solutions to clients in all 50 states. Online support eliminates travel expenses and solves issues faster than onsite support.
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist you to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and execute an efficient Skype for Business migration.
Progent's Juniper Networks-certified NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and repair infrastructure problems in Juniper-only or mixed-vendor systems.
Progent's Microsoft and Cisco certified computer consultants offer advanced help with a wide range of technologies and can provide that assistance by phone anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent offers remote support for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, plus the support of CISA and CISM-accredited security consultants to handle complex security planning and troubleshooting. Progent has delivered remote network support to companies in all 50 states in the U.S.
Progent's certified wireless networking consulting experts can assist organizations of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, density, scale, security and ease of management needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite consulting services for legacy and current 802.11ac Aironet wireless access points and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor Aironet APs.
Progent's certified wireless networking consultants can assist businesses of all sizes to plan, deploy, administer and troubleshoot Cisco Aironet wireless AP environments to provide the throughput, range, capacity, expandability, security compliance and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers efficient remote and onsite support for legacy and new-generation 802.11ac Aironet wireless access points and Progent can help you design and maintain deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response.
Progent can assist your organization to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and include unified control of advanced security features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally manage IT ecosystems that span branch offices, data centers, private clouds and public clouds.
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, warehouse, health-care or other environments where management wants user endpoints that offer more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Integration of Cisco's wireless IP phones typically demands that you set up and optimize many components of your Wi-Fi environment such as wireless access points, switches, wireless LAN controllers, and network management tools. Progent's certified consultants can provide online and onsite support to help you build and administer a Cisco wireless IP phone solution by delivering integration services that can range from debugging the configuration of an IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
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System Center 2016 provides major improvements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; unified management of multi-OS environments that include Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center environment.
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Progent's Microsoft certified consultants offers offsite and onsite consulting services to assist you to administer, support, and troubleshoot computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with management automation, network security, backup and restore, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring.
Cisco's security and remote connectivity solutions for small to mid-size companies represent a complete array of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes switches, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP qualifications who can help your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that fit best with your corporate goals.
Progent can help your organization to plan a migration to Teams from Skype for Business or Lync Server and configure, administer, and debug a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through thorough testing and extensive experience with network security design. ISSAP consultants possess in-depth understanding of access management systems and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your business with all aspects of architecture security.
Progent's Microsoft-certified consultants have 20 years of background designing, installing, and supporting messaging systems for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email environment offers security, fault tolerance, easy access for remote and wireless users, time-saving administrative tools, and productive integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or medium companies to upgrade to Exchange 2016 or Exchange 2013 Server.
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Windows 8.1 is designed to run on computers from smartphones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and signature live tiles GUI, offer a wide selection of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified consultants can help get your organization up the learning curve with Windows 8.1 and make sure you derive maximum competitive advantage from the product's various new and enhanced technologies.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's Microsoft-certified Windows 11 consulting experts can provide a variety of services for Windows 11 such as cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, centralized provisioning, and Help Desk Call Center support services.
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances like routers and wireless access points, and IoT devices such as alarms and health monitors.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange 2007 Server.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you cut development time and expedite your ROI.
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts can provide remote and on-premises assistance to help you build and administer a Cisco Wi-Fi VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server operating system and based on software originally produced by Connectix, delivers the performance needed to accomplish server consolidation, application upgrade, and server isolation tasks via virtualization technology in an enterprise-ready IT network with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses who want to enhance ROI in software development and piloting, upgrading from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server consultants can help your company to evaluate and deploy MS Virtual Server.
Progent's Cisco CCIE wireless infrastructure experts can provide online or onsite integration and troubleshooting services to assist your organization to plan, implement, update, tune, administer and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity solution that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to work with your unique office design, building structure, and expected network traffic.
Progent's Test and Training Lab at the QTS Internet Data Center is available for piloting mission-critical applications, creating efficient migration procedures, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility problems, and building training environments for new products and technologies. For Progent clients who lack sufficient internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Progent's data protection experts can assist you to design, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/recovery for VMs and physical machines, supports all popular public clouds, and permits you to create a backup ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by human miscues, system errors, ill-intentioned users, and malware assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.
Progent offers one-on-one education designed for people who want to expand their understanding of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac application software.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and advanced services to provide cutting-edge endpoint detection and response.
Progent offers affordable remote support to help companies to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.
Progent's data protection experts can help your company to create, implement and debug a backup solution based on MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, works with all leading public clouds, and permits you to build a backup ecosystem with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to prevent data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and external attacks like ransomware.
Progent's Cisco-Premier network consultants can show you how to run Cisco's network management tools alongside a selection of powerful third-party products to create a complete network management strategy to keep your network operating smoothly, fully utilize limited resources, protect your data, recover quickly from hardware failure or deliberate assaults, and allow you to expand or repurpose valuable resources intelligently and affordably as your business grows.
In addition to providing the expertise of Microsoft Dynamics GP consultants, Progent has experts in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration assistance, and 1-on-1 or group webinar training tailored to address your particular needs. Progent's consultants also can help you build and support a protected, reliable server and communications infrastructure to run your ERP, MRP and accounting solutions.
Progent's UNIX family consulting services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide array of expertise provides you with an easy single consulting firm to help you create and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now utilizing the QTS data center as a colocation site or if your business is planning on moving your primary or disaster recovery system to the Herakles data center, Progent offers a variety of cost-effective consulting services including colocation relocation, equipment installation and updates, network optimization, comprehensive project management services, virtualization configuration, remote network monitoring, streamlined network management, software programming, disaster recovery/business continuity solutions, security assessment, and the support of Progent's Test Lab.
Progent's short-term IT staffing services allow businesses to respond to sudden increases in demand for network support personnel without dealing with the expense and hassle that come with identifying and hiring experienced technical help and without increasing your permanent head count.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT consulting experts. With Progent's affordably priced network support packages, small and midsize organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to provide small business networks world-class availability, security, and productivity.
Progent's Microsoft-certified consultants offer online or onsite expertise to help companies of any size to plan, implement, administer, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from older versions of SCDPM or from a different backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent offers occasional help for resolving particularly challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
System Center Configuration Manager automates application and device deployment at scale, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, enables secure end-user self service, and offers a single point of control for managing mixed-OS networks based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of designing, implementing, operating and repairing a SCCM deployment for local, cloud-based, or hybrid networks.
Progent provides nationwide online technical support and troubleshooting services for companies who run environments powered by versions of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows products. Remote technical support offers maximum leverage for your information technology budget by protecting user productivity and limiting the time billed for computer analysis and repair. Advanced online access utilities and skilled technicians and consultants combine to enable Progent to solve most IT issues without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of phone support and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM premier security professionals to assist with the toughest system issues.
For desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop environment that improves the business value of your IT system; integrate XenDesktop software with your physical and virtual servers, end-user devices, and printers; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your network managers to follow best practices to maintain XenDesktop effectively.
For enterprise project management support, Progent offers access to veteran IT professionals with years of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients adhere to best practices to ensure that development or deployment projects are completed on time and within budget.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your servers, such as scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors.
