Progent's certified SonicWall firewall consultants can help you deploy, manage, and update SonicWall firewall/VPN products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete security solution and build security into your corporate processes.
Progent's colocation center support services are intended for businesses with hardware located at IDCs or data center co-location hosting facilities and in need of on-demand on-site assistance at the co-location site as well as remote help from Microsoft and Cisco Premier Certified professionals. Progent provides a full array of data center and data center and co-location support services including network architecture analysis, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, design and deployment of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server cluster configurations.
Progent provides expertise for security testing utilities such as Microsoft Baseline Security Analyzer for performing a set of programmed network testing scans to uncover possible security gaps. Progent has extensive knowledge of security analysis tools and can help you to understand testing reports and react effectively. Progent can help you build security into your business processes, install auditing applications, plan and deploy a secure network environment, and suggest policies to optimize the security of your network. Progent's security professionals are ready to show you how to configure a firewall, design secure remote access to email and data, and install virtual private network. Progent's accredited security experts can also test the protection of web-based software and can run extensive information security audits of enterprise-wide security to determine your company's compliance with key international security standards such as HIPAA, PCI, and ISO.
Progent can help your business in all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's Solaris family support experts provide small companies and software developers assistance with managing and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you an easy single consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by combining MS Windows with popular variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent can assist you to plan and implement an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services across onsite and cloud resources.
Progent can assist small and mid-size companies to deploy VoIP platforms to provide their telecommuters the advantage of virtual access to the company phone system.
Progent's consultants can assist you to evaluate the value of Microsoft Lync Server for your environment and can help you to plan and carry out an installation of Lync Server that consolidates the control of IM and Presence and improves the productivity of your in-house employees, telecommuters, and mobile workforce. Progent can also help you to perform an efficient migration to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server 2010 with Exchange Server, SharePoint Server, and SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of MS Office programs, and provide online seminars and ongoing technical support for Lync Server and other Microsoft platforms.
Progent's ProSight Email Guard uses the technology of top information security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful structure of ProSight Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
Progent's expert application designers and programmers can help your business to build customizations to Microsoft Dynamics GP that support the unique needs of your organization while retaining the advantages of seamless Windows integration and connectivity. Progent can also offer expertise with a variety of development technologies that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or onsite configuration and debugging support to assist you to design, implement, upgrade, tune, administer and debug Aironet wireless access point deployments of any size or topology. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build an enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and configuration of Aironet wireless APs to work with your specific office design, building structure, and expected workloads.
Progent can help you design, deploy, manage, and troubleshoot an efficient Wi-Fi network architecture, select appropriate hardware and software, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11x system security strategy that is well integrated with the security plan for your overall corporate network.
Small to mid-sized businesses can now get all the advantages of System Center Operations Manager and also have quick access to Progent's Microsoft certified network support experts. With Progent's economically priced IT service packages, mid-size organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer small and midsize company networks world-class availability, protection and performance.
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Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud assets and protects any user anywhere with any device.
Progent can provide onsite training designed for individuals who wish to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for Mac applications.
Microsoft Windows Server Update Services enables information technology managers to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can completely and effortlessly manage the installation of updates that are published through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial configuration of Microsoft SUS such as planning the Microsoft WSUS deployment, configuring user's workstations, defining the Group Policy settings, and making sure your Microsoft SUS Group Policy Object is linked to an Active Directory container appropriate for your network environment.
Microsoft Windows Server 2008 represents an important step forward in making information networks more protected and fault tolerant, simpler to virtualize and administer, higher performing, and able to offer a better environment for web publishing. Progent can assist your business get the most from the improvements built into Windows Server 2008 by providing certified consulting, technical support, education, temporary staffing, monitoring, and security expertise.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning technology from SentinelOne to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-based AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks.
Progent's staff of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry background, in the trenches of network support, executing a wide range of technical projects for an extensive array of businesses. Every Progent consultant shares a proven set of personal best practices that are incorporated into shared leading practices standards that Progent teaches its support personnel. This means that you get not only world-class IT capability, but also a support engineer with proven approaches for applying computer knowledge to fix actual IT problems quickly.
Progent can show you how to plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network infrastructure, select appropriate components, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you build a complete 802.11ac wireless system security strategy that is well integrated with the security strategy for your entire corporate network.
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Progent's Network Call Center Outsourcing Support Services for desktop support are designed specifically for small businesses who require immediate availability of a Help Desk Call Center with professional telephone support and full escalation capability but who must work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.
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Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in an environment that gives the maximum degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting and management options are based on proven virtualization technologies that enable small companies with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent's certified Microsoft Windows 2000 consultants can help you enhance the capability of your existing Windows 2000 Servers and can simplify system management, provide tech support and repair, and enhance security. Progent can also help you create, justify, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, availability, BOYD support, plus integrated BI. Innovations include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Reports, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist businesses of all sizes to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and SCOM.
Progent's Microsoft-certified consultants can assist you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device and application management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your evolving business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft technologies such as ADDS, SQL SSRS, and IIS.
Progent can provide the support of a senior specialist with extensive experience configuring, maintaining, and upgrading immersive telepresence platforms from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal IT support team, your ISP, and your video conferencing technology supplier to assist your organization increase the strategic value of your telepresence ecosystem.
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If your company computer system mixes Linux platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that permits all your OS platforms to coexist for simple management, transparent dataflow, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux and Microsoft Windows integration support services include network infrastructure integration and support, support for Windows services for UNIX, online server monitoring and administration, online technical help and repair, on-site technical support, and Helpdesk outsourcing.
Progent's CISSP-premier cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can help create cost-effective security solutions that guard a small office against modern malware attacks or Progent can plan, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing IT resources distributed over multiple physical sites and public and private clouds.
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Progent's Cisco-certified Wi-Fi technology consultants can help organizations to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi Access Points.
Progent's certified consultants can provide remote and onsite consulting services to assist your company to administer, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, online access, smartphone and tablet management, wireless configuration, and 24x7 network monitoring and alerts.
Progent's experienced ransomware recovery consultants can assist your business to reconstruct a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent can help you in any phase of your upgrade to Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent can provide affordable online and on-premises support to help organizations of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to design and implement an enterprise risk management (ERM) solution following leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget.
Progent's Cisco CCIE network infrastructure consultants can assist you to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Progent's certified Windows Server 2022 consultants can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your evolving business needs. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL SSRS, and IIS.
Progent's CCIE-certified network infrastructure experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Progent's Microsoft consultants can help you to assess the benefits of Microsoft Lync Server for your business and can help you to design and carry out a rollout of Lync Server 2010 that centralizes the management of IM and Presence and improves the productivity of your in-house employees, telecommuters, and smartphone users. Progent can also assist you to perform a smooth migration to Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Microsoft Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how to run Lync Server 2010 to improve the collaborative capabilities of MS Office applications, and offer online seminars and continuing technical support for Lync Server 2010 and other Microsoft platforms.