Progent is committed to information transfer from Progent's consultants to clients. By educating clients to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces few competitors. Mid-size companies who work with familiar independent service providers or who maintain internal support staffs benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more robust, secure, and productive.
Progent can help small businesses to move any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
Progent's CCIE-certified network infrastructure consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
SQL Server 2005 delivers powerful, standardized tools to computer experts and network users, reducing the difficulty of creating, integrating, administering, and using enterprise data and database applications in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world expertise and broad knowledge in designing and deploying information-based, comprehensive business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent is committed to information transfer from Progent's support experts to clients. By teaching clients to resolve technical issues that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small companies who utilize trusted freelance service providers or who maintain in-house IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their IT environments more reliable, protected, and efficient.
Progent's certified SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate processes.
Office 365 is Microsoft's growing suite of productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are available in an array of subscription plans intended for customers from students and households to enterprises. Progent offers fast and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist your business to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and manage hybrid networks that transparently integrate on-premises and cloud-based products and services.
Progent's Microsoft-certified network experts can assist you to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and implement a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick ROI by increasing your productivity, lowering the cost of equipment and service, simplifying administration, and integrating your vital communications technologies.
Progent offers national online technical support and troubleshooting services for companies that run environments powered by variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting offers optimum leverage for your information technology budget by protecting user efficiency and limiting the time charged for computer analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants allow Progent to handle the majority of network problems without wasting time and expense by going to your location. In most of cases your network issues can be remediated by telephone or via a combination of telephone support and online access. Progent can make available Cisco certified CCIE network experts and CISA certified security professionals to assist you with the most challenging system problems.
DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a range of cost-effective alternatives for backing up and recovering business-critical workloads including Microsoft Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small business information networks to create a high state of fault tolerance and disaster recovery capability at an affordable price.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical online and onsite consulting expertise, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist you design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a cohesive intranet solution.
Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 available from Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter connectivity, data and identity security, streamlined provisioning and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, custom training for IT support personnel and end users, and ongoing technical help.
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized control and world-class security for your email traffic. The hybrid architecture of ProSight Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Progent offers several essential types of Call Center services including Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients instant access to a dependable support group with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to company performance. Progent's goal is to resolve and not simply report problems.
Progent can assist your business to evaluate the many subscription plans offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Progent's certified security staff can show you how to safeguard your Apple Mac environment through professional support offerings such as performing security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating secure remote and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a comprehensive security strategy appropriate for the specific goals of your business information system.
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is completed on schedule and on budget.
Microsoft Software Update Services Support and Integration Specialist SUS
Microsoft Windows SUS enables IT administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft WSUS deployment, configuring user's computers, establishing the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is linked to an Active Directory container appropriate for your system environment.
Cisco offers an extensive array of routers that includes appliances designed to provide the protection, performance, and reliability demanded by organizations ranging from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Routers.
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can help implement efficient security solutions that guard a small office from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that support local, remote, and mobile users accessing network resources distributed over multiple physical sites and various clouds.
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Our Experts Team provides support in important technologies such as Macintosh networking and applications; Expertise for Linux, UNIX-based, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical application support; CIO, management information analyst, and project management outsourcing; Custom program development and integration; Web, eCommerce, Electronic Data Interchange, and customer information portal development and integration; SQL support and efficiency help; Business intelligence expertise; and Telecom systems consulting.
The Certified Information Systems Auditor credential is a prestigious qualification that represents expertise in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Certified Cybersecurity audit professional able to help companies in the fields of IS audit process, information technology governance, systems and architecture ROI, IT service delivery, protection of information resources, and business continuity planning.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent offers Windows Cluster Server consulting to help your organization deploy non-stop clustered servers that can provide 100% uptime. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster. By showing you how too design zero-downtime clustered server environments around Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows engineers make sure that your zero-downtime clustered servers are configured to maximize the competitive advantage of your IT system.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move quickly and affordably. Progent's Exchange 2007 help, repair, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations based on Microsoft Exchange Server 2007.
Microsoft SCOM 2012 Migration Remote Troubleshooting
If you are an information technology consultant with system support expertise, teaming with Progent and assisting our clients will enhance your abilities through interaction with Progent's team of mutually supportive, high-output consulting experts. Progent's concentration on offering network consulting and technical help to small companies will give you the chance to work closely with decision makers and contribute significantly to the success of dynamic companies. In addition, Our virtual office environment provides state-of-the-art technology for off-site service and wireless access to help you to deliver speedy fixes when you troubleshoot mission-critical issues.