Additional Topics of Interest

Online Support Services Unity Express
IM and Presence Service Network Consultant

Cisco Unified Communications Manager (CUCM), formerly branded CallManager, is the heart of Cisco's collaboration solution. Cisco Unified Communications Manager and Unified CM Express offer a location-independent IP-PBX by integrating tightly with apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified network consultants can deliver efficient and budget-friendly remote and on-premises support to assist organizations of any size to create and administer Unified CM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum business value. Progent can assist with any facet of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing Cisco ISR routers with CUBE support, designing UCS server failover systems for survivability, performance tuning, and integration with Exchange Server.

Troubleshooting SCVMM 2016 Shielded VM
System Center 2016 Virtual Machine Manager Technical Consultant

Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management products and is intended to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate efficiently from older versions of Virtual Machine Manager, design workflows for creating and deploying VMs and hosts, design high-availability compute and storage clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic business benefits of the latest capabilities such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer advanced Windows Hyper-V consulting and VMware vSphere support.

Top Ranked Microsoft Certified Partner SCCM 2012 Central Administration Site Remote Support
SCCM 2012 IT Consulting

Progent's Microsoft-certified consultants can help you to prepare for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from an older change management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing expertise with associated Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

Microsoft Office Remote Troubleshooting
Microsoft Office XP Technology Providers

Progent’s computer outsourcing support offerings for small businesses include planning 2003 Server, Microsoft .NET Server, and BackOffice environments, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person troubleshooting, fixing chronic integration problems, and producing a comprehensive security strategy. Progent can show you how to maximize system reliability and performance with non-stop technologies, redundant network topology, and proactive network monitoring. Progent also provides special project assistance for large-scale upgrades and can assist with needs assessment, resource inventory, BOM development, vendor qualification, procurement coordination, and professional documentation. Progent’s IT outsourcing service also includes education for office productivity products such as Office XP.

Hybrid Configuration Wizard Onsite Technical Support
IT Consultant Hybrid Office 365 and Exchange

Microsoft allows you to create seamless hybrid networks that combine Office 365 and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and on budget.

Online Help SCCM 2007 Asset Inventory
Computer Consultant SCCM 2007 Patch Management

Progent can assist you to support System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance compliance, and boost worker output by ensuring that operating systems and applications stay up to date, tracking licensing, and reporting usage profiles to help you make smart buying choices. When your organization is set to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and carry out an efficient migration to System Center 2012 Configuration Manager.

ASA Firewall with Firepower Consultants
Consulting Services Cisco ASA 5500-X Firewall

Progent’s experienced Cisco network security consulting professionals offer high-level PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high reliability for network environments of all sizes. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.

Consult Local Government Exchange
24-7 School District Engineers

Progent has extensive experience providing a full-spectrum of online IT support and urgent repair services to local governments and schools throughout the United States. Progent is one of the industry’s pioneers in providing advanced online network support and has provided IT solutions to organizations in every state. Remote support eliminates travel costs and resolves problems faster than onsite service calls.

Consulting CRISC Certified Risk and Information Systems Control Auditor
CRISC Risk and Information Systems Control Consulting

Progent offers the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

Microsoft Firewall Technical Consultant
Top Quality Microsoft ISA Server Help and Support

Progent’s Microsoft certified consultants provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business system from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as HTTP, which enables these security platforms to detect many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.