Microsoft Gold-certified Consulting
System Center 2012 R2 Operations Manager (SCOM 2012):
Consulting and Integration Support
Additional Topics of Interest
Consulting Email Bayesian Analysis
Professional Email Black Lists
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver centralized management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
8540 wireless controller Remote Support
9800-L wireless controller Technical Support
Cisco's Catalyst wireless controllers streamline the administration of wireless networks by unifying the configuration and control of wireless APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless uptime with fast failover, and strengthening security by detecting threats and analyzing network traffic based on user type and locale. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
Microsoft Dynamics Power BI Developer Firms
Dynamics GP Enterprise Reporting Consultant
Dynamics GP software offers analysis and reporting features that allow you to track all operations, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you design reports that allow you to understand your business more completely, converting uncooked data into useful management information. Progent is able to improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce applications that integrate transparently with Dynamics GP.
MRTG Online Consulting
MRTG for Linux Consulting Services
Nagios and MRTG are powerful, free monitoring utilities that run with the Linux OS and can be used to analyze UNIX networks, MS Windows systems, or mixed-platform networks in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to track network services including POP3, HTTP, SSH, and PING. MRTG lets you track the traffic through SNMP network devices such as servers, routers, and switches. Progent's system integration engineers can help you use both these programs to streamline and troubleshoot your system.
Office PowerPoint for Mac Instruction
Microsoft Entourage for Mac Learning
Progent offers one-on-one education customized for individuals who wish to broaden their knowledge of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for Mac applications.
Online Support Services Helpdesk Sharing
Supplemental Helpdesk Configuration
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA platform for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Emergency Specialist Azure Hybrid integration
Top Microsoft Azure firewall configuration Coding
Progent can help small businesses to move any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and resources and ensure that you avoid the common mistakes small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android smartphones and tablets.
Small Business System Consulting Services
Small Office Security Consultants
Progent is a pioneer in cost-effectively delivering enterprise-class IT help to small companies. Progent's success in addressing the IT service requirements of the chronically underserved small business market is the cumulative result of key technical and operational breakthroughs that have eliminated much of the conventional expenses out of managing network service, injected unmatched technical skill into the IT service system, and dramatically streamlined the repair process.
IT Consulting Catalyst 802.11ax AP Migration
Catalyst 9120AX Access Point Technical Support
Progent's Cisco-certified Catalyst Wi-Fi 6 Access Point experts offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.
An index of content::
Microsoft Forefront TMG Professional
Microsoft Forefront TMG On-site Technical Support
Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server and provides a easily managed Internet gateway that delivers a one-server platform for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits customized reports powered by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified engineers can assist you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server.
Security Consultant ISSAP
Protecting ISSAP
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and extensive experience with information security design. ISSAP consultants have in-depth understanding of access management systems and techniques, telecommunications and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.
Nagios for Linux Consulting Services
Nagios for Linux Technology Professional
Nagios and MRTG are useful, free monitoring tools that operate on Linux and can be used to analyze UNIX networks, Windows systems, or multi-OS systems in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to monitor network services such as SMTP, HTTP, SSH, and PING. MRTG lets you track the bandwidth through SNMP-enabled network devices such as servers, routers, and switches. Progent's network integration consultants can help you utilize both these utilities to streamline and troubleshoot your computer network.
Work from Home Cybersecurity Computer Consultants
Work at Home Cybersecurity Configuration
Progent can assist small and mid-size companies to set up endpoint security protection solutions and provide response expertise to support at-home workers.
Microsoft ISA Server Remote Support
Microsoft ISA Server Support and Integration
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing corporate security designs for information systems with many sites, remote users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT protection requirements without restricting your network.
Exchange 2000 Upgrade Consultant
Exchange Server 2000 Upgrade IT Consultants
Progent is one of the most qualified network support firms for integrating email systems based on Microsoft Exchange 2000. Progent specializes in helping small companies receive all the benefits of Microsoft Exchange Server 2000 under typical situations including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 Server management.
Power BI On Premises Programming Firms
Power BI Management Programming Companies
Progent's Power BI experts can assist your business to design, deploy, manage, update or troubleshoot your Power BI business analytics solution. Progent's database experts can help you to organize your source data for Power BI visualizations. Progent can show you how to implement and administer an on-premises, cloud based, or hybrid environment for Power BI.
Mandriva Linux Consultants
Ubuntu Linux Engineer
If you are developing Linux-based applications in an environment that includes MS Windows-based processors, PCs, and office applications, Progent can provide full-service IT outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the constant distraction of maintaining your business network. By using automated server monitoring and by delivering remote and on-site assistance as your company needs it, Progent offers an economical solution for managing an IT network that provides excellent availability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, proactive network monitoring, and Contact Center services.
Data Protection Manager 2016 and Azure Network Consulting
Microsoft Certified Expert Data Protection Manager 2016 ReFS Outsourcing
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux VMs, supports VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, manage, and troubleshoot a multi-site backup/restore system built around SCDPM 2016. Progent can help you to migrate from an older release of DPM or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or provide comprehensive project management or co-management support to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.
24x7 Juniper Junos J-Web Network Security Auditor
Juniper Junos Network and Security Manager Security Consultants
Progent's Juniper Networks-authorized network consultants can assist you to design and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's flagship network control software to help your business to streamline the administration and strengthen the protection of your Juniper VPN appliances and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain networks that incorporate a mix of Juniper's software platforms.
Dynamics GP Integration Manager Consulting Services
Specialist Dynamics GP ODBC
Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer tools make it possible to create specialized line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can help you create reports that allow you to track your business more thoroughly, transforming raw information into valuable understanding of your business.
Onsite and Remote Support Office Web App
IT Consulting Firms Office 365 Outlook
Progent's certified Microsoft Office and Office 365 experts can help businesses to incorporate Office desktop and Microsoft Office 365 apps including Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast return on investment and enables improved business results. Progent can help you to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft platforms such as SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent can also help you to resolve compatibility problems with different releases of Microsoft Office desktop and can provide live online instruction to individual users or groups.
Offsite Workforce Data Protection Computer Consulting
Onsite Technical Support At Home Workforce Data Protection
Progent can assist small and medium-size businesses to plan, implement, validate and maintain data protection technology for teleworkers.
VMware ESX Server Professional
Consulting VMware vCenter Server
Progent offers the support of a certified VMware VCDX expert to help your organization plan, configure, manage and repair VMware vSphere-based virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator (vRO) and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.
ISP Service Plan Selection Consulting Services
Internet Service Provider Selection Consultant
Progent offers access to the cost-effective support of online Internet connectivity experts to help your company to evaluate or update your ISP services so your Internet access solution meets your business requirements. Services provided by Progent include assessment of your existing bandwidth use, vendor and service plan analysis and ordering, network provisioning, and managing a smooth move to a new ISP and/or service plan. Provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol configurations.
Hybrid Office 365 solutions Remote Troubleshooting
Hybrid Office 365 and Exchange Integration Services
Microsoft allows you to create seamless hybrid environments that combine Office 365 and local Exchange systems. This allows you to have certain mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Office 365 network. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
MetroCluster Switch Integration Specialists
NetApp MetroCluster Troubleshooting Consultancy
Progent can provide enterprise customers the services of a NetApp-certified consultant to deliver online or onsite support for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of problems with NetApp SAN storage environments quickly and affordably based on leading practices.
Exchange 2000 Migration Consulting
Exchange 2000 Server Upgrade Support Services
Progent is one of the most qualified IT consulting firms for integrating email and messaging solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies receive all the advantages of Microsoft Exchange Server 2000 under typical situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
24/7 At Home Employees Endpoint Management Online Help
At Home Employees Endpoint Management Consultant
Progent can help small and mid-size organizations to deploy centralized remote endpoint management platforms for maintaining devices used by work-from-home employees.
Juniper SSG Series Firewall Intrusion Detection
24/7/365 Security Firms Juniper SSG520M Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
9800-L wireless controller Engineer
Support Services Wi-Fi 6 wireless controller
Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and control of wireless access points, tuning wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting threats and filtering network traffic based on user type and location. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
macOS Support services
Consultant Mac Online
Progent provides nationwide remote phone support and troubleshooting services for businesses that run Apple Mac OS X environments or whose information systems include a mix of macOS and Mac OS X with Microsoft products. Progent's consultants offer Mac clients a variety of services such as desktop support, migration to the most recent edition of OS X from legacy editions of macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad support, or moving to iCloud services. Online IT help offers optimum leverage for your information technology budget by protecting client efficiency and limiting the hours charged for network repair services. Advanced remote support tools and experienced technicians and engineers allow Progent to solve the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA premier security professionals to assist with the toughest network problems.
Microsoft Teams with Microsoft 365 Professional
Technology Professional Microsoft Teams online training
Progent can help your organization to plan a migration to Teams from Skype for Business and install, administer, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Case Studies MOM 2000
Case Study Microsoft Operations Manager
Before Progent’s MOM-based solution, network problems were handled reactively, after users were impacted by them. With the help of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now fix system troubles before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with potential problems before customers suspect that the problems are there. Progent supports MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, security and productivity.
9800-40 wireless controller Professionals
2500 Wireless Controller Online Technical Support
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by identifying threats and filtering traffic content based on user class and location. Progent can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller solutions.
Consultant Services Google Cloud hybrid solutions
24x7x365 Hybrid cloud integration Technology Professional
Progent can help your it team to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that utilize local resources along with public clouds. To help you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration services that include Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Aironet Wireless Access Point Online Help
Aironet 1500 Access Point Online Help
Progent's Cisco CCIE-certified Wi-Fi network infrastructure consultants offer online or onsite integration and troubleshooting support to assist your organization to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique office layout, building structure, and anticipated network traffic.
Consultant Remote Server Management Cards
Dell DRAC Consult
Remote server management cards give IT administrators complete control of a server without the requirement for an on-site visit. Using remote management cards, all console screen information plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a high-availability company network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient remote technical help. Progent has experience with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.
ransomware removal and recovery Consultants
NotPetya ransomware recovery Consulting Services
Progent's proven ransomware recovery experts can help your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Help and Support VPN Routers
Open Now ISR Routers Network Engineer
Cisco has designed an extensive array of routers that includes routers built to deliver the security, performance, and availability demanded by organizations ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
Engineer Dynamics GP VBA
24x7 Designer Microsoft Dynamics
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business programs and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to design reports that allow you to analyze your business more thoroughly, transforming uncooked data into useful insights into your company and customers.
Specialist CRISC Certified Risk and Information Systems Control Analyst
Urgent Consultant Services CRISC Certified Risk and Information Systems Control Systems Engineer
Progent offers the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management solution based on leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines.
Remote Support Services Windows Server 2008 Hyper-VI
Windows 2008 R2 Support Services
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your company, create pilot programs and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your support personnel how to use enhanced management tools, and provide ongoing consulting and technical support via budget-friendly alternatives including Help Desk support and remote technical support.
Redhat Linux Professionals
Red Hat Linux Remote Support
Progent's Linux support experts offer small businesses and developers support for administering and supporting Linux computers that run with Microsoft-based technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you an easy one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications solution that allows Linux and Microsoft coexistence by integrating MS Windows with major Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Largest Network Management Configure
Network Management Computer Consulting Companies
Progent's Cisco-Premier network management consultants can assist you to use Cisco's network management tools along with a variety of powerful third-party products to build a complete network management solution to keep your environment running reliably, fully utilize limited resources, guard your data, revive quickly from device breakdown or deliberate attacks, and allow you to add or repurpose network resources sensibly and economically as your business grows.
24/7 Article Small Business IT Outsourcing
IT Outsourcing Examples Whitepaper
Progent’s IT outsourcing services provide economical network consulting for mid-size companies. Whether it involves designing network infrastructure, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT support expenses to increase in a more moderate and controlled manner than is feasible by amassing a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust system architecture for your critical Windows-powered business software including Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Microsoft Exchange Server 2016 Migration Network Consulting
Microsoft Exchange Server 2016 Migration Planning Consulting Services
Progent can help your business in any and all facets of your upgrade to Exchange 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Multi-site IT Management
Microsoft Expert Enterprise Windows Network Consulting Group
For large businesses, Progent can supplement in-house network support groups by offering extensive experience in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can act as a seamless nearby extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2000. Progent can provide field consultants and technicians to assist with a site move or branch move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.
IP-PBX Technology Consulting
Cisco VoIP Phones and Unified Messaging Configuration
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for high availability.
Altaro VM Backup Replication Computer Consultant
Help and Support Altaro VM Backup Disaster Recovery
Altaro VM Backup provides small organizations a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Headline capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery capability for individual files and emails, extensive support for Windows CSV and vCenter for handling large-scale deployments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines without downtime. Progent is a certified Altaro partner and can provide a wide array of consulting services to help you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup.
Award Winning Azure VHD Consult
Contract Programming Microsoft Azure integration
Progent can help small companies to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.
Catalyst 2960 Switch IT Consultant
24x7x365 CCDP Expert Certified Technology Consulting Catalyst 6500 Switch
With Cisco Catalyst switches for small and mid-size businesses, Cisco enables companies to gain all the advantages of adding intelligent services into their networks. Cisco's switch technology allows you to enable features that make your network infrastructure sufficiently robust to handle time-critical needs, expandable to facilitate growth, secure enough to protect confidential information, and capable of prioritizing and managing all traffic to streamline system operations. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your business. In addition, Progent's CISM and CISSP certified security consultants can show you how to develop a strategic security plan and set up Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2960 switches, Cisco Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Top Setup and Support Active Directory Domain Services
Azure AD Connect Technology Consulting
Progent can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid system that uses Azure AD DS and AD Connect to centralize identity and access management across on-premises and Azure assets.
Call Desk for Telecommuters Network Consulting
Helpdesk for Remote Workforce Technical Support Services
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Virtual Help Desk Support and Help
Remote Troubleshooting Shared Helpdesk
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop support are designed specifically for small organizations who need immediate access to a Help Desk Service Center with professional phone support and full escalation capability but who have to operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services include: Helpdesk Phone Support, Optional Remote Access Support, Initial System Assessment, Expert Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Call Center Applications Recommendation and Integration.
Train Office Word for Mac
Training Mac Office Entourage
Progent can provide one-on-one education designed for individuals who want to broaden their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for macOS and Mac OS X application software.
Windows 7 Training IT Consultants
Information Technology Integrators Windows 7 Migration
Progent's Microsoft certified engineers can provide offsite and on-premises consulting expertise to help your company to manage, support, and repair computers powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, online access, smartphone and tablet integration, wireless configuration, and remote system monitoring and alerts.
Sun Solaris Outsourcing
Sun Solaris Technology Consulting Services
Progent's Sun Solaris family consulting services offer small companies and developers help with managing and maintaining Sun Solaris environments that operate with Microsoft-based technology. Progent offers your business access to Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient single source to show you how to build and manage a secure and reliable cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Best Exchange 2007 Server Consulting Services
Microsoft Exchange 2007 Specialist
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 migration plan that avoids network downtime, reduces long-term service requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to finish your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations powered by Exchange Server 2007.
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