Additional Topics of Interest

Microsoft System Center Operations Manager Support and Integration
Top Rated Microsoft Services System Center MOM

Progent provides a variety of network support packages for small companies. These information technology outsourcing and server monitoring services are built around the anticipatory problem solving abilities of Microsoft Operations Manager 2007, a state-of-the-art network and system management product that tracks the reliability, performance, and security of your network and identifies potential troubles before they can disrupt your network. With Progent's affordably priced network support packages, small businesses can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution.

NinjaOne Desktop Monitoring and Reporting Remote Troubleshooting
ProSight NinjaOne Remote Desktop Monitoring Online Troubleshooting

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical assets.

Top Quality Windows 11 Power Automate Remote Technical Support
MCSE Expert Certified Technical Support Services Windows 11 Snap Assist

Progent's Windows 11 consulting experts can provide a variety of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker connectivity, security and compliance, automated deployment, and Help Desk Call Center support services.

Clustered Windows Support and Setup
Microsoft and Cisco Fault Tolerant Data Center Network Consultant

Progent's Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small and mid-size businesses to minimize network downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist you to plan and test a sensible business continuity strategy that aligns with your business goals and IT budget. Progent's disaster recovery engineers can assist you to design, implement, and support fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and multi-location data centers.

Microsoft Teams Migration Remote Troubleshooting
Microsoft Teams AAD Connect Specialist

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Integration Services System Center 2016 Hybrid Cloud Integration
Help and Support System Center 2016 and Hyper-V Integration

Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft Certified network support professionals. With Progent's affordably priced network service programs, small businesses can select a simple Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to provide small business networks world-class reliability, security, and performance.

Co-managed Call Center Integration Support
Virtual Service Desk Specialists

Progent's Microsoft authorized Consultants offer several service programs to help medium-size and large organizations create a cost-effective and successful in-house Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help companies analyze the numerous high-quality Help Desk software packages available and determine which packages might be excessively costly, lack key functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk staff for occasional projects or to substitute for absent or incapacitated workers.

Malware Forensics Technology Consulting Services
Virus Recovery Setup and Support

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning tools from SentinelOne to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.

Best Solaris Engineers
Best Solaris Support Outsourcing

Progent's Solaris family support experts offer small and mid-size companies and software developers assistance with managing and maintaining Solaris environments that run with Microsoft-powered networks. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a protected and robust mixed-platform connectivity and communications environment that supports Sun Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.

Computer Consultants Application Monitoring
Computer Engineer Remote Network Monitoring

Even if your business has a minimal computer services group and a limited technology budget, your information system can still have the same high availability and performance that once required a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier network consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware up and running.