Additional Topics of Interest

Video Conferencing Support Services
Polycom RTX Telepresence Consult

Progent offers the expertise of a senior specialist with years of hands-on experience configuring, maintaining, and upgrading telepresence platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your Internet Service Provider, and your video conferencing technology vendor to assist your organization increase the business value of your telepresence ecosystem.

SQL 2008 Analysis Services Professional
Microsoft SQL 2008 Remote Consulting

Progent's Microsoft-Certified SQL engineers can provide an array of services to help small companies to design, implement, administer, and troubleshoot SQL 2008 systems so that they gain the maximum strategic benefit from this advanced RDBM technology. Also, Progent can provide expertise for network architecture, company-wide protection, and custom software development to optimize the business value of your computer investment.

Duo MFA and Single Sign-on Support and Integration
Emergency Duo Zero Trust Security Computer Consultants

Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other personal devices.

Integration Support Microsoft Office SharePoint Server 2019
Microsoft SharePoint Server Technical Consultant

Progent's Microsoft-authorized experts can help you rationalize the business justification for deploying SharePoint Server 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your circumstances, provide configuration and integration services, help you to install Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, design a comprehensive security plan that encompasses portal solutions, and deliver maintenance and Help Desk support.

OS X Remote Consulting Services
macOS Troubleshooting Professionals

Progent provides national online technical support and consulting services for businesses that operate Apple Mac networks or whose information systems feature a combination of Apple macOS and OS X with Microsoft products. Progent's engineers offer Apple macOS and OS X clients a variety of services including desktop support, migration to the latest edition of Mac OS X from legacy editions of macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or moving to iCloud services. Online technical support offers maximum leverage for your IT dollar by protecting user efficiency and limiting the time billed for computer analysis and repair. Advanced online access utilities and experienced service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist with the toughest network issues.

Exchange Server 2007 Information Technology Consulting
Exchange 2007 Server Engineer

Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, reduces long-term service requirements, and makes your Exchange Server 2007 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.

Microsoft Teams dial plans Specialists
Microsoft Teams data loss protection Consultant Services

Progent can help your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

24/7 ransomware cleanup and file restore Consultant
Ryuk ransomware cleanup Consultant

Progent's experienced ransomware recovery consultants can help you to restore a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.

Microsoft Teams conference bridges Services
Microsoft Teams and Android Services

Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.

Help Desk Process Specialists
CCIE Expert Certified Help Desk Onsite Technical Support

The Help Desk support model used by Progent gives small organizations an dependable option to dependence on independent service individuals by offering extensive expertise shared by numerous support teams, optional round-the-clock availability of urgent help, fast escalation to world-class experts for solving the most intractable issues, support consistency and reliability, quick follow through enforced by seasoned service administrators, a variety of convenient techniques for requesting support tasks, and excellent process visibility enabled by trouble ticket updates and accessible via a web portal.

Award Winning Windows 2012 Failover Clustering Outsourcing
Cluster Server Windows 2012 Online Troubleshooting

Progent's certified failover clustering consultants can assist you to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering to build a powerful high-availability/disaster recovery solution, help your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and help you to streamline the administration of failover clusters.