Progent's IT outsourcing services offer affordable computer consulting for small businesses. Whether it includes designing system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or building an on-line business application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you build a protected and robust system foundation for your vital applications based on Microsoft Windows.
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains ERP software for over 20 years and Progent has delivered system integration, customization, training, and troubleshooting services since the platform's debut. Progent can provide advanced support for updating legacy Dynamics GP ERP systems. Progent can assist you to plan, validate, and carry out an efficient migration from a an outdated version to the latest version of Microsoft Dynamics GP.
Progent's support services for software/firmware update management provide organizations of all sizes a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints scanners, network infrastructure appliances like routers and Wi-Fi APs, and IoT devices like sensors and health monitors.
Progent's background providing Microsoft .NET support and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms make it possible to create custom mission-critical applications and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that let you analyze your business more thoroughly, transforming raw information into valuable understanding of your business.
Progent's Intune consultants can assist you to assess the business case for adopting Microsoft Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can assist you to define security policies, set up test systems to evaluate the benefits of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
Progent can provide onsite training customized for individuals who wish to expand their understanding of the macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one online training for Mac application software.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, evaluating and tuning performance, designing or validating disaster recovery strategies, resolving compatibility problems, and building training environments for the latest technologies. For Progent customers who lack adequate in-house resources to configure proper test systems, the lab reduces capital outlay and technical risk while keeping critical IT initiatives on schedule.
Progent's SonicWall firewall consultants can show you how to deploy, maintain, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build protection into your corporate processes.
System Center Configuration Manager automates application and device provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables safe self service, and delivers a common control mechanism for administering mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, installing, using and repairing a SCCM deployment for local, cloud-based, or hybrid environments.
Progent's Cisco CCIE-certified network infrastructure consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent is a leading innovator in economically delivering enterprise-class IT support to small companies. Progent's achievement in handling the IT support requirements of the chronically underserviced small business market is the combined result of major technical and operational innovations that have eliminated a great deal of the traditional expenses out of managing IT support, added unprecedented professional expertise into the support mechanism, and significantly streamlined the solution process.
The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of more than 11 years of support in Microsoft integration, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's strategy. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, data security, availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing structured and unstructured databases in one appliance for data warehousing, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to help organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, implement, manage, tune, and troubleshoot fault-tolerant, extensible network environments appropriate for shared public networks.
Progent's certified consultants provide technical support and network consulting services for Exchange 2003 Server, Microsoft Windows Server 2003, and for the complete line of Microsoft server platforms. Progent's upgrade, integration, management, and support expertise for Exchange Server 2003 include system design, installation, documentation, local and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and full-service network management outsourcing.
Progent's Microsoft-certified consultants can provide online and onsite expertise for organizations of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Microsoft or Microsoft 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate third-party communication platforms like Cisco UC. Progent's certified network security experts can assist you create and verify a security strategy for your Skype for Business deployment that meets regulatory requirements.
Progent has been delivering SharePoint support since the initial SharePoint product was released over two decades ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist you to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine if an in-house, online or hybrid deployment is best suited for your company; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual jobs related to your SharePoint 2013 deployment.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology experts while retaining your own service brand as a seamless arm of your network consulting team.
Progent offers the services of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the core competencies and international standards of skill that information security managers are required to master. It gives executive management the assurance that consultants who have qualified for their CISM certification have the background and capability to deliver efficient security management and support consulting.
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Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can help you to plan and configure a ProSight ESP environment that addresses your company's unique needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate attention. Progent's consultants can also assist you to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware.
Small to middle size companies can now enjoy all the benefits of Operations Manager and also have quick access to Progent's Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT support packages, small and midsize businesses can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small business networks world-class availability, protection, and productivity.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines onsite and cloud-based resources into a cohesive intranet system.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development system and can build or modernize .NET applications quickly and affordably.
Microsoft 365 Exchange Online lets you utilize cloud-resident virtual machines, mailboxes and other email components to reduce hardware costs and management overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly online support to help your small businesses to assess the benefits of Exchange Online, design a solution that makes sense for your business needs and budget, implement an efficient move from your existing Exchange system to one that incorporates Microsoft 365 Exchange Online, train your management staff and end users, and provide ongoing consulting and technical support.
Progent provides live online training for an array of client applications and environments such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the advantages of traditional physical classroom seminars, including instant communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the schedules of many trainees. Available to individuals or classes of all sizes, Progent's live online training allows the instructor to run the seminar from a remote facility and the students can be spread throughout an office or all over the the U.S. Live online instruction deploys powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specialized topics or extended in time and wider in coverage.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, enhancing and fixing Microsoft SCOM solutions and can provide organizations of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises troubleshooting to help you to remediate critical issues detected by System Center 2012 Operations Manager.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include ROI analysis, project supervision, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration Call Center support services.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's Juniper-certified network consultants can help you to plan and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated equipment to the latest versions. Progent's Junos OS consultants can provide support for Juniper's premier network operating system to help you to streamline the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that include a combination of Juniper's OS platforms.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and onsite expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management system.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and repairing Microsoft SCOM solutions and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to remediate serious issues detected by SCOM 2012.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of tasks done, every service provided by Progent is tracked by full documentation. Every Progent staff member has use of the service documentation transmitted by each staff member to each customer. The practice of documenting and archiving service records results in more effective support and avoids a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's internal IT staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event history monitoring are properly configured and consistently observed. Progent can provide continuous automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest strains of ransomware.
Catalyst line of Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening security by detecting threats and analyzing network traffic according to user class and location. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
The current Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent is among the most qualified information technology support firms for creating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small companies get all the advantages of Microsoft Exchange 2000 for common scenarios including updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also enable you to design and execute a complete security strategy that can incorporate firewall and VPN devices and software, managed security and virus protection services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single resource for on-going network help, administration, education, and security consulting.
For smaller companies, network security and compliance can be too complicated to master yet too dangerous to overlook. The world's largest enterprises have been hacked, and the top cloud service providers have on occasion been taken down. It looks like there's no place to run. Progent has made it affordable for small and midsize businesses to implement critical IT security tasks successfully by providing the advantage of billable time to the nearest minute without any minimum billing for online help. This means you can have access to a world-class computer expert to deliver just the knowledge you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help your business with any level of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a comprehensive security strategy.
Progent's IT outsourcing support offerings for small businesses feature designing Windows XP, .NET Server, and BackOffice environments, managing migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person repair, resolving stubborn integration issues, and creating a comprehensive security plan. Progent can help you maximize system reliability and performance via fault-tolerant configuration, redundant network topology, and proactive network monitoring. Progent also offers special project help for large-scale migrations and can help with requirements assessment, product identification, BOM development, sourcing selection, procurement coordination, and full documentation. Progent's computer outsourcing service also includes training for office productivity programs such as Office XP.
Our compensation model is built on revenue sharing, so similar to working as an independent consultant, your earnings are directly driven by your generated revenue. Certain Progent support staff focus on lifestyle issues and elect to consult at an easy pace, using our self-determined schedule to pursue personal enthusiasms like hiking, car racing, skiing, surfing, vacations, or sharing free time with relatives and friends. Others use the opportunity to make big dollars via lots of effort and extended days. Progent fully supports either end of the spectrum and everything in between.
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent can deliver a wide array of cost-effective support services to help you to deploy, configure, troubleshoot, and manage workstations and notebooks based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote assistance for individual computers or notebooks or help your business to design and implement a company-wide migration to new or revised OS platforms and business applications. Progent can also provide engineers and technical workers to help your company to prepare for and implement a company move or consolidation organized to cause minimal interruption to your business.
Progent provides a variety of network service packages for small companies. These information technology outsourcing and network monitoring services are based on the proactive problem handling capabilities of System Center Operations Manager, a next-generation network and system support product that monitors the reliability, performance, and safety of your information system and isolates potential troubles before they can bring down your network. With Progent's affordably priced network service packages, small companies can select a simple co-sourcing service program based on Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Progent applies no service activation fee and asks no monthly commitment for support services provided during regular working hours. Progent's small granularity avoids large bills for fast fixes so you will not be tempted to allow simple problems to fester.
Progent's wireless site survey services assist you to plan, implement and debug a Wi-Fi LAN adapted to your facilities, offering you a WLAN that has the coverage, performance, density, security, and roaming capability your business requires.
Progent's Cisco-certified IT experts can help you create an affordable, high availability Internet configuration architecture that can achieve 24x7 Internet connectivity through a broad array of fault tolerant Internet network products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the most current techniques for high availability Internet connections to build an affordable, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access.
Network monitoring commonly entails tracking a system's resource usage to help identify throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform networks where Linux and Windows operate together. Progent's network support engineers can show you how to use both these programs to optimize and repair your network. Progent's UNIX support services offer small businesses and developers assistance with managing and supporting UNIX and Linux systems that work with Microsoft-based products.
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the top client endorsement and are afforded the closest working relationship with Microsoft. The understanding, capabilities, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your company more complete technical solutions for your information system.
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent can help you to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud products and services.
Progent offers online and onsite expertise to assist you with any phase of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing a comprehensive business intelligence environment. Progent's BI experts can assist your company to support your existing BI environment, assist you to migrate reports from a legacy reporting platform to a modern one, and deliver custom remote training to meet your specific needs. Progent's business reporting consultants can provide expertise in the leading business intelligence reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast creation of cutting-edge high-end programs that can give your company a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business and install, manage, and debug a cloud or mixed implementation of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's Wi-Fi site survey and predictive modeling help you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, offering you a wireless solution that delivers the coverage, speed, density, Quality of Service, security, and roaming capability your business needs. Wireless survey services from Progent include remote predictive modeling for designing a Wi-Fi network and on-premises site survey services for validating, tuning, and troubleshooting a functioning Wi-Fi LAN.
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move efficiently from legacy switches to current models.
For corporations with branch offices in or any region served by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco system consultants offer a range of IT consulting services such as project management, SOX compliance, site moves, enterprise security, network design, on-site or phone-based emergency support, and troubleshooting for data center hosting facilities. A Progent IT architect can show you how to design a multi-office network that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help large corporations design, deploy and maintain massive rollouts of updated versions of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP experts can assist you to configure Cisco technology for connection solutions that combine simple, high-speed, integrated, and remote networking.
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are vital to maintaining the proper operation of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of any size can get a degree of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management options delivered as economical service packages designed to help your company to detect and fix a an array of IT network problems before they can impact your business.
Stealth penetration testing is a key component of any comprehensive network security plan. Progent's security experts can perform thorough penetration checks without the awareness of your company's internal network support staff. Stealth penetration checking uncovers whether existing security defense tools such as intrusion detection warnings and event history monitoring are properly set up and consistently monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and unsound product defaults can be combined by hackers into the multi-front attacks common to the latest variants of ransomware.
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by offering continually improved spam and virus blocking, policy management, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also features tracking, management and reporting utilities plus outbound email testing to help you repair your email system and define and regulate company security policy.
Progent provided a wireless networking solution that enabled a school to increase productivity and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved performance and dependability than recourse to amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered immunity to outside interference.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and repairing Microsoft SCOM environments and offer companies of any size advanced online or onsite consulting services for Microsoft SCOM 2012. Progent can help your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or onsite technical support to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Technical Response Center provides nationwide extended hours remote troubleshooting for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours telephone support and online secure computer access to troubleshoot and resolve network problems quickly and economically. The breadth of technical expertise available from Progent's team of country-wide service professionals allows Progent to escalate even the toughest problems to competent experts as needed. For critical issues, the Technical Response Center endeavors to respond to your request for service in less than one hour.
Microsoft Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution offering enhanced protection, transparent compatibility with popular Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers cost savings and elevated business efficiencies, increased worker productivity, and stronger IP security. MS Office Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide remote and on-premises support and mediation services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to plan and implement an efficient migration that will add significant strategic value to your information network
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, deploying, optimizing and fixing SCOM environments and can provide organizations of all sizes expert online or onsite consulting services for SCOM 2012. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Progent's certified SQL Server 2017 experts can assist you to plan and carry out a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your current Windows 2K Servers and can simplify network administration, offer technical support and repair, and enhance security. Progent can also help you create, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up pilot programs to reduce the technical risk involved with moving to Windows Server 2003 by uncovering possible hardware and software compatibility problems.
Progent's Microsoft-certified failover clustering experts can assist you to assess the advantages of adopting Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to automate the management of clustered servers.
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, such as printers and scanners, network appliances such as routers and wireless APs, and Internet-of-Things devices such as sensors and health monitors.
Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the important 32-bit programs that you want to retain plus the latest 64-bit versions of software you plan to run.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration plan that avoids network disruption, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2007 support, repair, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Progent's team of Microsoft and Cisco Certified experts average longer than ten years of real-world industry background, at the forefront of IT service, performing a broad range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its support team. This guarantees that you get not just world-class IT help, but also a consultant with field-tested methods for applying computer knowledge to fix real-world IT problems efficiently.
Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create test systems and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT management team, develop an enterprise-wide security plan, automate IT management, help with application development, and build and test a DR/BC plan.