For custom program creation, Progent can supply software design consultants to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent offers cost-effective online support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications experts offer remote and on-premises support services to help you to manage and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.
The Contact Center support delivery model used by Progent's Technical Response Center offers small organizations an efficient option to reliance on independent service individuals by offering broad expertise accessible to multiple support groups, optional 24x7 availability of urgent assistance, escalation capability to appropriate experts for solving even the most complex issues, service consistency and dependability, prompt follow-up overseen by seasoned support managers, a selection of convenient ways for initiating support jobs, plus excellent progress transparency made possible by ticket updates and available via a web-based portal.
important features of Dynamics GP accounting include a modular design that allows you to license just the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to track all operations, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the ability to process data from virtually any db software or desktop application into Microsoft GP, and an open architecture that makes it easy to create specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP accounting into a high-value business solution.
Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These improvements affect vital areas like manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Exchange Server 2013.
Medium-size companies can get all the advantages of Operations Manager and have fast access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide medium-size company information systems enterprise-class reliability, protection and productivity.
Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that has the reception, speed, density, QoS, data protection, and roaming capability your business needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises survey services for validating, optimizing, and troubleshooting an operational wireless LAN.
Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend appropriate components, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough wireless network security strategy that is well aligned with the security plan for your overall business network.
Progent's ProSight family of managed IT services are intended to provide organizations who maintain minimal internal IT administration and support teams with affordable access to enterprise-class management tools and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate IT maintenance costs, automation of routine management processes, ongoing absorption of the latest technology, graceful transition from older technology to current solutions, improved fit between computer technology with business objectives, guidance from veteran network experts, and allowing management to concentrate on business issues instead of ever-changing computer technology.
The Certified Information Systems Auditor (CISA) accreditation is an important achievement that indicates mastery in information system security audit and control. Certified by ANSI, the CISA credential requires that candidates pass an extensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified network security audit consultant trained to help companies in the areas of information systems audit process, information technology enforcement, network assets and infrastructure lifecycle, IT support, protection of data assets, and disaster recovery preparedness.
Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and increase worker output by ensuring that operating systems and applications stay up to date, tracking licensing, and reporting resource usage profiles so you can make smart buying choices. Once you are ready to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and implement a smooth migration to SCCM 2012.
Progent offers small and medium size organizations expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security strategy and select the right products from a variety of vendors to support your security goals while staying within your spending limits.
Progent's Microsoft-certified consultants average more than a decade of background providing email solutions for companies that range from small businesses to global enterprises. Progent offers economical support for all versions of Exchange Server to strengthen email and virus protection, design fault tolerant email systems, and implement off-site and wireless email access. Progent's Exchange consulting services can help you in planning and carrying out a migration from an outdated SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition provides integration help for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App for all major web browsers. For email virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard managed services.
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, software development, and debugging support for businesses of all sizes who intend to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Co-managed Call Center service allows your business to share the load for Help Desk support transparently between your in-house IT team and Progent's pool of certified technical support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and reporting.
Progent can assist your company to plan and implement an efficient migration from a UNIX-powered IT system to a network based on Microsoft Windows and suited for running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to preserve your data and minimize productivity discontinuity by designing an effective transition plan that protects your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current infrastructure, transition strategy and testing, Microsoft Exchange migration services, data and application software migration, and processor and mass storage transition and economization.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain all the benefits of bringing intelligent services into their networks. Cisco's Catalyst switch technology allows you to enable features to make your network infrastructure highly robust to accommodate time-critical requirements, scalable to support growth, secure enough to protect confidential data, and designed for differentiating and controlling all traffic to streamline network operations. Progent's CCIE certified engineers can help you select and integrate Cisco switches appropriate for your company. In addition, Progent's CISM and CISSP certified security consultants can help you create a comprehensive protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent's UNIX platform consulting experts provide small companies and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of experience offers you an easy single consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent can assist you with any stage of Azure cloud migration including needs analysis, readiness evaluation, solution architecture, pilot testing, implementation, automated management, performance optimization, software license management, disaster recovery strategies, security policy enforcement, and regulatory compliance validation. Progent can help you to set up and debug firewall appliances and VPN tunnels so your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you set up critical Microsoft platforms to work in the cloud including Microsoft Windows Server, Exchange Server, SQL and Skype for Business. Progent can also help you to create a hybrid cloud environment that transparently combines physical datacenters with Azure services.
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific requirements of your company. Fault tolerant off-site data centers are especially appealing to small organizations because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a full range of engineering and maintenance services.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that embodies over a quarter century of background assisting manufacturing and service companies to simplify supply chains and streamline critical processes to bring products to market fast and meet customer commitments dependably. Progent can provide the skills of an ERP consultant with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises consulting that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, training, and database administration.
Progent's private cloud hosting service allows small and midsize organizations to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant hardware with offsite data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can use Progent's private cloud to eliminate major capital costs for the purchase, upkeep, and operation of computer equipment and data center facilities while achieving world-class levels of system reliability and physical security.
Progent can assist businesses of any size to migrate all or part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment expense. Microsoft Azure offers a wealth of cloud services and Progent can assist you to understand the benefits and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android handhelds.
Progent is a leading innovator in affordably delivering world-class network support to small businesses. Progent's success in addressing the network support needs of the historically underserviced small business sector is the cumulative result of key technical and operational innovations that have removed much of the traditional expenses out of managing network support, added unprecedented professional expertise into the support mechanism, and dramatically accelerated the repair cycle.
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, implement, tune, manage and debug a Wi-Fi network customized for your venue. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF signal analysis, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Progent can help your business to maintain Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security and compliance, and increase worker output by ensuring that critical applications stay current, tracking licensing, and reporting resource usage profiles so you can make informed buying decisions. When your organization is ready to update your SCCM 2007 device management ecosystem, Progent can help you to plan and implement a smooth move to SCCM 2012.
With virtual server technology, companies can operate multiple virtual servers on one actual server. Virtualization technology enables IT organizations to enjoy all the benefits of server isolation, while avoiding the costs that goes with buying extra server hardware. Virtual servers are the critical technology behind private clouds, which provide major advantages including lowering the costs of hardware, facilities, and management while enhancing data security, system availability, and recoverability. Other useful server management technologies are network monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management consultants can help you in all areas of server virtualization and management to enable your business to contain expenses and save time.
Progent's Microsoft-certified ISA Server consultants have long experience developing Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Cisco CCIE-certified network infrastructure consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
If your company computer system combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can show you how to incorporate your servers into a unified network that permits all your operating systems to run side by side for simple management, seamless information exchange, high availability, enhanced throughput, and strong protection. Progent's UNIX/Linux/Solaris and Microsoft Windows coexistence assistance services include network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote technical help and troubleshooting, on-site technical support, and Contact Center support.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery capabilities for Microsoft networks. SCDPM 2016 offers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, deploy, manage, and repair a multi-site backup/recovery system powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can deliver as-needed guidance to help you through challenging issues or deliver comprehensive project management services to make sure you complete your SCDPM 2016 deployment on time and within your budget.
Progent's consultants can provide remote and onsite consulting services for companies of all sizes to assess the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified information security consultants can help you create and validate a security strategy for your Skype for Business solution that meets regulatory standards.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the highest degree of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting services are based on proven virtualization techniques that enable small businesses with multi- platform IT systems to save dramatically on the expense of capital investments, system support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the advantages of utilizing Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and help you to streamline the administration of failover clusters.
Progent's ProSight Virtual hosting services provide small businesses a range of benefits such as lower capital expenditures, savings on operational expense, improved executive focus, enterprise-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's SonicWall firewall experts can show you how to configure, maintain, and tune SonicWall firewall appliances including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security solution and build security into your business operations.
If your company has a Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-certified security specialists can help your entire enterprise in a wide range of security areas including security management procedures, security design and models, access management systems and techniques, software development security, operations security, hardware security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM, CISSP and ISSAP stipulate the basic competencies and worldwide standards of performance that network security professionals are expected to master. These certification give IT management the confidence that consultants who have achieved their CISM or CISSP certification have demonstrated the experience and knowledge to offer effective security management and consulting services.
Progent offers customized online training for a range of desktop applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction provides the benefits of conventional in-person seminars, such as immediate communication between clients and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the availability of many trainees. Offered to individuals or classes of any size, Progent's live online training allows the trainer to conduct the seminar from a remote facility and the clients can be spread throughout a campus or across the country. Live online training utilizes powerful learning mechanisms such as broadcast white boards, electronic hand-raising, and collaborative applications. Classes can be short and personalized to specific subjects or longer in duration and broader in coverage.
Windows Server 2008 R2 offers outstanding levels of performance, protection, fault tolerance, scalability, and versatility that improve productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective remote engineering, troubleshooting, and education services to help your company to design, implement, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your network.
Colocation data centers allow companies to share world-class facilities for housing network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your company with all aspects of your colocation program such as choosing and migrating to a colocation facility, designing network topology, specifying required equipment, on-premises and on-line troubleshooting, establishing remote network management, and education your support staff.
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Progent offers nationwide online phone support and consulting services for businesses who run Apple Mac OS X environments or whose IT systems feature a combination of Mac with Microsoft Windows technology. Progent's experts offer Apple macOS and OS X clients a range of IT services including desktop support, migration to the current edition of Mac OS X from earlier editions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Online technical support offers maximum leverage for your IT budget by preserving user efficiency and shortening the time billed for network analysis and repair. Sophisticated remote support technology and skilled technicians and engineers combine to enable Progent to handle most network problems without wasting time and money by traveling to your location. In most of cases your IT issues can be dealt with over the phone or via a combination of telephone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM and CISSP certified security professionals to help with the toughest system issues.
Progent's Check Point Software experts can help you choose and configure Check Point Software Firewall utilities and appliances based on Check Point's technology to offer an affordable and effective security defense for your IT network. Progent can also help you integrate other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and offer a central stop for on-going technical support, administration, training, and design services.
Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of hands-on professional background, at the forefront of IT support, performing a wide variety of technical projects for an extensive array of businesses. Every Progent support professional shares a refined collection of individual best practices which are incorporated into shared leading practices standards that Progent instills in its consulting team. This ensures that you get not just world-class technical skills, but also a consultant with field-tested approaches for using computer knowledge to resolve real-world network problems rapidly.
Progent's Microsoft-certified relational database consultants can provide small and midsize businesses remote DBA and programming services for popular RDBMS products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support available from Progent include software installation and integration, application design and programming, management support, replication strategies, capacity planning, performance tuning, data migration, information security, backup and recovery options, problem solving, and webinar training.
Progent provides three basic types of Help Desk support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals gives your clients convenient access to a dependable support group with extensive experience delivering phone support and online troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a key contributor to company productivity. Progent's goal is to resolve and not merely report problems.
Progent's Sun Solaris platform support services offer small companies and software developers help with managing and maintaining Sun Solaris environments that operate with Microsoft-based technology. Progent can give your organization contact with Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience offers you an easy one-stop consulting firm to show you how to create and maintain a protected and reliable mixed-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they can disrupt your business.
E-Mail Guard from Postini offers continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your business is too small to purchase for a standard Postini license, you can still have the use of Postini's Perimeter Manager technology via Progent's E-Mail Guard anti-spam and virus protection aggregation offering. Progent's expert email security professionals can help you develop an email safety strategy that includes spam filtering and anti-virus services and policies.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the highest client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, skills, and commitment required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company more complete technical solutions for your information network.
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that improves cloud readiness, works with popular smart phones and tablets, allows one-time sign-on with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, includes nine new Workflows, extends the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and experience to address the critical technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this mission-critical product.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server requires a computer consultant with hands-on experience designing and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of more than a decade of experience integrating computer networks built on Microsoft products. This background assures you results in installing, administering, and repairing network solutions that include the Small Business Server suite of servers and applications.