Additional Topics of Interest

Contract Programming Firm Accounting System
Remote Custom e-Commerce Outsourced Programming

For custom program creation, Progent can supply software design consultants to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create company-specific eCommerce solutions powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide array of custom program development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

Microsoft Expert Remote Support Services SQL Server 2016 and VMWare
SQL Server 2016 Capacity Planning Integration

SQL Server 2016 introduces major improvements in performance, capacity, security and compliance, availability, mobile computing integration, plus integrated BI. Innovations include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized control over local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Programmer Amazon AWS instances
Amazon AWS hybrid cloud solutions Development Companies

Progent offers cost-effective online support to help companies to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security.

Remote Lync Server 2013 and SharePoint Consult
Microsoft Lync Server 2013 Engineers

Microsoft Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by doing away with VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's certified unified communications experts offer remote and on-premises support services to help you to manage and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration.

Help Desk Process IT Consultants
24x7 HelpDesk Technical Consultant

The Contact Center support delivery model used by Progent's Technical Response Center offers small organizations an efficient option to reliance on independent service individuals by offering broad expertise accessible to multiple support groups, optional 24x7 availability of urgent assistance, escalation capability to appropriate experts for solving even the most complex issues, service consistency and dependability, prompt follow-up overseen by seasoned support managers, a selection of convenient ways for initiating support jobs, plus excellent progress transparency made possible by ticket updates and available via a web-based portal.

Dynamics GP Great Plains Accounting Remote Troubleshooting
Dynamics GP/Great Plains Online Support Services

important features of Dynamics GP accounting include a modular design that allows you to license just the components you need, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to track all operations, revenues and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the ability to process data from virtually any db software or desktop application into Microsoft GP, and an open architecture that makes it easy to create specialized applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to help you turn the powerful features of Microsoft Dynamics GP accounting into a high-value business solution.

Exchange Server 2013 Online Help
24x7x365 Exchange 2013 Collaboration IT Consultant

Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a revamped structure. These improvements affect vital areas like manageability, availability, security and compliance, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Exchange Server 2013.

Remote Monitoring and Reporting On-site Support
System Center MOM Specialist

Medium-size companies can get all the advantages of Operations Manager and have fast access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's affordably priced IT service programs, mid-size businesses can choose a basic co-sourcing service program built around Microsoft Operations Manager 2007 with network monitoring, proactive warnings, comprehensive system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent offers a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager to provide medium-size company information systems enterprise-class reliability, protection and productivity.

Helpdesk for Remote Workforce Support Outsourcing
Technical Support Services At Home Workers

Progent has 20 years of experience helping small and mid-size businesses to plan, implement, optimize, manage, and troubleshoot computer networks that incorporate at-home workers.

CISSP Certified Expert Service Desk Sharing Computer Consultant
Urgent On-site Technical Support Supplemental Help Desk

Progent's Standard Help Desk Services offer a comprehensive service desk solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.

Wireless LAN Site Survey Support
24 Hour Wi-Fi RF Coverage Maps Professional

Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and troubleshoot a Wi-Fi network adapted to your facilities, providing you a WLAN that has the reception, speed, density, QoS, data protection, and roaming capability your business needs. Wi-Fi site survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and on-premises survey services for validating, optimizing, and troubleshooting an operational wireless LAN.

WiFi 6 Services
Microsoft Expert 802.11ac Wi-Fi Network Onsite Technical Support

Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend appropriate components, and integrate access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a thorough wireless network security strategy that is well aligned with the security plan for your overall business network.