Additional Topics of Interest

SCCM 2012 Mobile Device Management Online Help
Support and Integration System Center 2012 Configuration Manager

Progent can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with related Microsoft technologies including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

Microsoft Operations Manager Example Application
MOM Example Application

Before Progentís Microsoft Operations Manager solution, network issues were approached reactively, once users complained about them. With the help of proactive, automated alerts and trend reports created by Microsoft Operations Manager, Progent can now anticipate system problems before they grow to be critical enough to impact network uptime. Thanks to MOM, Progent can deal with incipient problems before clients are aware that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class availability, security and performance.

Small Office IT Consulting Services
CISA Certified Security Expert Consultancy Firm Small Business

Progent is a pioneer in economically providing world-class network help to small companies. Progent's achievement in handling the IT service needs of the chronically underserved small company sector is the cumulative outcome of key technical and process innovations that have eliminated much of the conventional expenses out of administering IT support, added unmatched professional expertise into the support mechanism, and significantly streamlined the solution cycle.

24x7 web application development Consulting
web application development Specialists

For help writing, improving, or troubleshooting business aplications for Microsoft Windows, any version of Linux, or for the Web, Progentís expert team of program developers, database architects, and project managers can help make sure you get the project done on time and within budget. Progent's experienced application developers can provide affordable and efficient remote consulting for jobs as simple as creating VBA scripts for Excel or as challenging as developing mission-critical database applications built on SQL Server or Oracle.

Supplemental Call Center Computer Consultants
Co-managed Heldesk Online Consulting

Progent's Computer Call Center Outsourcing Services for PC desktop support are intended especially for small businesses who require immediate access to a Help Desk Service Center with professional phone support and effective escalation capability but who must operate within a limited IT budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Deployment.

Branch Location Technology Consulting Services
Immediate Remote Office Configuration

Years of experience providing Microsoft expertise and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that require IT service with the responsiveness associated with with small companies but which includes effective client interaction, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a remote office situated anywhere in or any area covered by Progent's engineers, Progent can provide a broad range of in-person and remote network support services and network architecture expertise.

Technology Professional Microsoft Exchange Server Upgrade
Microsoft Certified Partner Exchange 2010 Migration Consultancy

Progent's Microsoft-certified consultants can deliver affordable remote and on-premises help to carry out your upgrade to Exchange 2010, produce thorough documentation of your new email environment, train your IT team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing administrative services and engineering help. Progent can also help you upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.

After Hours Windows Server 2016 Multi-domain clusters Integration
Windows Server 2016 Hybrid Solutions Support and Integration

Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

Consultants Network Health Reports
ProSight Remote Network Monitoring Engineer

Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner and safer AD environment. Both options also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include lower-cost network management, better compliance with information security requirements, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime.