Progent's IT outsourcing packages offer economical network support for small companies. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your network technical services can contain costs and eliminate risks, permitting network support budgets to increase in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and highly available network architecture for your critical applications based on Microsoft Windows.
Colocation data centers allow companies to share world-class data centers for hosting network equipment that supports mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all aspects of your colocation strategy such as choosing and moving to a colo facility, creating system architecture, defining hardware, on-site and remote maintenance, setting up offsite network management, and training your support personnel.
Progent's private cloud hosting service enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center facility on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup and restoration. You can take advantage of Progent's private cloud to avoid major investments in the purchase, upkeep, and operation of computer equipment and facilities while achieving world-class levels of system availability and physical security.
Progent offers affordable remote and onsite consulting to help organizations of any size to migrate any portion of their core network infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and allow the use of Google's cutting edge machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.
Dynamics GP software includes analytics and reporting features that let you track all business processes, revenues and expenses, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that allow you to understand your business more thoroughly, converting raw data into valuable business information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that integrate seamlessly with Dynamics GP/Great Plains.
Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade smoothly from outdated products to the latest versions. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to help your business to streamline the management and improve the security of your Juniper VPN devices and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can assist you manage environments that include a mix of Juniper's OS platforms.
Progent's company culture will allow you to become a more capable professional by improving your technical knowledge and increasing the loyalty of your clients. Progent delivers this promise by recruiting the top professional experts for you to work with, providing an advanced system architecture, running specialized application tools to deliver the highest level of service, and by optimizing proven business structures for attracting and maintaining clients.
Progent can help your IT team to design and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that utilize on-premises resources as well as one or more public cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Progent can provide the expertise of BlackBerry-certified engineers who can help small companies to design, manage, and repair BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry specialist and reducing the cost and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-expert consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's efficient remote support model, offers small companies an efficient option for incorporating BlackBerry technology seamlessly into their IT system.
Progent can provide access to a veteran specialist with years of experience configuring, maintaining, and enhancing video conferencing systems from top-tier vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network support group, your ISP, and your video conferencing technology supplier to assist your organization maximize the strategic value of your telepresence ecosystem.
MS Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package offering enhanced security, transparent compatibility with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP security with this simple-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized professionals can provide the skill necessary to realize all the advantages of Office Communications Server throughout your entire organization.
Cisco's {Catalyst wireless controllers streamline the management of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology.
If you are an information technology engineer with system support experience, teaming with Progent and working for Progent's clients will enhance your abilities via collaboration with Progent's staff of motivated, world-class consulting experts. Progent's commitment to providing network consulting and computer help to small and midsize companies will give you the opportunity to work closely with decision makers and contribute tangibly to the growth of dynamic companies. In addition, Progent's virtual office environment provides the most advanced tools for off-site support and wireless access to help you to come up with fast solutions when you take on business-critical problems.
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, lower their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
GIAC was established in 1999 to certify the knowledge of computer security experts. GIAC accreditations are acknowledged by companies and institutions all over the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for all of the security disciplines covered within GIAC certification such as auditing network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
If you are producing UNIX or Linux software in an environment that has Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the constant hassle of maintaining your business network. By using smart network monitoring and by delivering remote and on-site support when your company needs it, Progent represents an economical solution for managing an IT network that provides high dependability, protection, and efficiency. Progent's UNIX/Linux developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, proactive network monitoring services, and Help Desk Call Center services.
Progent can help you to understand the many subscription options available with Microsoft 365, formerly branded Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid networks that transparently integrate on-premises and cloud resources.
If you need help writing, enhancing, or troubleshooting applications for Windows, Linux, or for the Web, Progent's expert team of program developers, database designers, and software project managers can make sure you get the job completed on schedule and within budget. Progent's experienced application programmers offer affordable and expert online consulting for projects as small as writing Vidual Basic scripts for Excel or as challenging as rolling out mission-critical RDBMS applications built on SQL Server or Oracle.
Progent's Duo service plans incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Progent's Computer Call Center Outsourcing Services for desktop technical support are designed especially for small organizations who require immediate availability of a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a modest information technology budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Provisioning, Initial System Evaluation, Problem Escalation, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
The Progent Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or verifying disaster recovery strategies, mitigating compatibility issues, and establishing training environments for the latest technologies. For Progent clients without sufficient in-house resources to configure effective pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical IT projects on schedule.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized control and world-class protection for all your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further level of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.
Progent's proven ransomware recovery experts can help your business to rebuild an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the protection and management of corporate email by offering continually improved spam and virus blocking, policy administration, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and analysis tools plus outgoing email filtering to help you troubleshoot your e-mail system and specify and regulate company email policy.
MS Office Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class solution offering advanced security, seamless compatibility with popular Microsoft products, an expandable, standards-based development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, increased worker productivity, and better IP protection with this easy-to-manage, highly available solution. Successful implementations of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-certified consultants can provide the expertise needed to realize all the benefits of Microsoft Office Communications Server across your whole organization.
Progent's Microsoft-Premier SQL Server engineers can provide an array of support services to help small and midsize companies to design, implement, administer, and troubleshoot Microsoft SQL 2008 systems in order to get the maximum competitive benefit from this advanced database management platform. In addition, Progent can provide consulting expertise for system architecture, enterprise-wide security, and software development to optimize the business advantage of your information network.
SMS Server 2003 Migration Online Technical Support
Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps quickly and at low cost.
Progent can provide the affordable services of remote Internet connectivity consultants to help your company to assess or enhance your ISP services so your Internet connectivity solution matches your business needs. Services provided by Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include optimizing existing routers and deploying additional ones, setting up firewalls, and designing dependable Border Gateway Protocol architectures.
Microsoft SQL Server 2005 offers powerful, standardized tools to computer experts as well as to network users, lessening the difficulty of designing, integrating, administering, and using enterprise data and database applications on platforms ranging from mobile devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in designing and building data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Progent's short-term staff augmentation services allow you to respond to sudden increases in demand for IT support personnel without dealing with the costs and delays that come with vetting and recruiting experienced technical help and without adding to your full-time head count.
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability architecture for an on-premises, cloud-based or hybrid deployment; migrating mailboxes; designing and implementing Hyper-V; configuring HLB; setting up DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's UNIX family consulting services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Before Progent's MOM-based solution, network problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent is now able to anticipate network issues before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before clients are aware that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, safety and performance.
Progent's ProSight portfolio of managed services are designed to provide organizations who maintain minimal internal network support teams with low-cost help from world-class management tools and technical expertise. Advantages of Progent's ProSight line of managed IT services include flat-rate network maintenance costs, smart automation of routine management processes, ongoing absorption of the latest technology, graceful migration from older systems to up-to-date solutions, close alignment of information technology with business goals, guidance from veteran network consultants, and allowing management to focus on business issues rather than fast-evolving network technology.
Progent's consultants can provide online and on-premises expertise for companies of any size to evaluate the benefits of upgrading to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; configure HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a common point of control for administering mixed-operating system networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist your organization with any facet of planning, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid environments.
Progent can assist your organization to design an upgrade to Microsoft Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
Progent's IT outsourcing support offerings for small businesses include planning Windows XP, .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-site troubleshooting, fixing stubborn integration issues, and creating a comprehensive security strategy. Progent can help you maximize network reliability and performance via fault-tolerant configuration, redundant network topology, and proactive network monitoring. Progent also offers project management assistance for major migrations and can assist with needs definition, resource identification, bill of materials production, vendor qualification, purchasing logistics, and full documentation. Progent's IT outsourcing help also features training for office productivity software such as Microsoft Office XP.
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the common errors small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent's Juniper-certified NetScreen engineer can assist your company to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.
Progent's application developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET apps rapidly and affordably.