Progent's Microsoft-certified experts can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your employees or clients to connect to, organize, distribute and interact with relevant information, files, and applications and to interact with other people. SharePoint enables quicker and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they've developed in a way that makes data easy to locate, retrieve and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint environment or upgrade to the latest release of SharePoint.
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting Progent's clients will expand your skills through interaction with Progent's team of mutually supportive, world-class consultants. Progent's commitment to offering IT expertise and technical help to small companies will offer you the opportunity to consult in depth with business leaders and contribute tangibly to the growth of dynamic companies. Also, Our virtual office network offers the most advanced tools for remote support and wireless connectivity to help you to come up with fast fixes when you troubleshoot mission-critical problems.
Progent is organized deliver comprehensive remote support for all major technologies common to small business IT systems and allows you to outsource a variety of vital, on-demand support services including a part-time CIO to provide advanced planning and negotiating skills, a Technical Response Center for help desk services, proactive server monitoring, spam/virus protection as an outside-the-firewall service, project management help for critical projects like site relocations orOS upgrades, connectivity consultants for building and maintaining high-performance and robust network infrastructure, security engineers to ensure information protection and compliance, disaster recovery experts to create business continuity plans, and software developers to write, customize, or repair mission-critical applications.
Progent can show you how to design, configure, manage, monitor, and troubleshoot a viable Wireless network architecture, select sensible hardware and software, and configure wireless access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x system security plan that is well integrated with the security strategy for your entire corporate network.
Progent's Apple Mac experts can support the creative aspect of Mac environments by providing help services and training in imaging, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to integrate other Cisco appliances for unified management.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data generated locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting support services to assist you to design, integrate, manage and troubleshoot a backup and disaster recovery solution based on Barracuda technology.
Systems Management Server offers extra capability for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software products by making it simpler to install system images, manage mobile devices, and run management utilities. In addition to alerting you about techniques to save management costs by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT tasks that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can lower cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop sensible processes and standards to manage PDAs and intelligent mobile phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that incorporates standards, procedures and technologies to keep your IT network safe.
Remote server management cards offer IT administrators full control of a server without the need for an on-site visit. Using remote server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote management cards to provide low-cost off-site technical help. Progent is familiar with a variety of remote management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Progent's management team consists of industry veterans with decades of experience delivering network consulting, technical support, and strategic IT planning to organizations ranging in size from startups to global enterprises. Great support calls for great personnel, and Progent has assembled a management team that can provide customers with the best service value in the industry.
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared PSA platform for handling service requests, ticketing, ownership, progress tracking, and reporting.
Progent can help small businesses to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local apps and network infrastructure and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
Progent's UNIX family consulting experts offer small and mid-size companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you an easy one-stop consulting firm to help you build and manage a secure and robust mixed-platform network and communications solution that allows UNIX and Microsoft coexistence by combining Microsoft Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent has created special security service bundles intended to provide larger corporations an objective and comprehensive network security assessment from a team of premier security consultants. All Progent's network security evaluation packages feature a collection of procedures including network scans from inside and from outside the network firewall, professional analysis of scanned data by accredited security engineers, production of a report explaining the results, plus an interactive high-level executive outbrief and a detailed live outbrief for internal IT engineers.
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 Core as a host for Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and configuring Outlook.
Progent provides several basic types of Help Desk services : Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your customers easy access to a reliable support resource with extensive experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a respected image as a solid contributor to business productivity. Progent's goal is to fix rather than merely record problems.
Progent's Cisco CCIE-certified SIP integration experts can assist organizations of any size to design, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or onsite expertise to assist companies to migrate efficiently to a modern communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.
For assistance creating, enhancing, or repairing applications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, database designers, and project managers can help ensure you get the project done on schedule and within budget. Progent's experienced software developers offer cost-effective and expert online consulting for projects as simple as writing VBA scripts for Excel or as large as developing line-of-business database applications based on Microsoft SQL Server or MySQL.
Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you deploy appropriate IT products to improve business operations so they align better with your business goals. Your company can develop and implement a well conceived information technology plan without incurring the cost of a full-time Chief Information Officer.
Progent's IT outsourcing services offer economical network support for mid-size corporations. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize uncertainties, allowing IT service budgets to increase in a more linear and controlled fashion than is feasible by amassing a bulky, all-purpose in-house IT staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network architecture for your vital Windows-based business software including Windows Server 2008, Exchange Server, and SQL Server.
Progent's certified SQL Server 2019 consultants can help you to assess the advantages for migrating to SQL Server 2019 and can provide rapid online or onsite contact with consulting experts in system design and deployment, software programming, database administration, and network security.
The Certified Information Systems Auditor credential is a prestigious qualification that signifies mastery in information system security audit and control. Certified by ANSI, the CISA credential requires that candidates pass a comprehensive test given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to help companies in the fields of information systems audit process, information technology administration, systems and infrastructure lifecycle, IT service delivery, safeguarding of information assets, and disaster recovery preparedness.
Progent's Cisco CCIE network infrastructure consultants can help you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software support.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM environments and can provide companies of any size advanced online or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate serious problems uncovered by SCOM 2012.
Progent's Microsoft-expert engineers can assist your organization to enhance your servers and/or workstations from 32 to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit processing, design an efficient migration process that minimizes business interruptions, and offer economical, professional remote support to assist your organization to install 64-bit operating systems and application software on your existing hardware.
Progent's team of expert programmers, database designers, and program managers can help enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with additional applications such as SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also can provide experience with multiple web development tools and can help businesses to build, expand, repair, or port web applications to utilize the latest advances in web technology.
Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with rapid failover, and hardening security by detecting threats and analyzing traffic content according to user type and location. Progent can help you to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
Widows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including secure multitenancy, flexible infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to install and maintain virtual servers to reduce IT expenses and improve productivity.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their connectivity appliances like routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always updated, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that need important software patches, or identifying the cause of performance issues.
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your current SQL Server environment to any network architecture including local, cloud-based, or hybrid. Progent's consultants offer online or on-premises support services ranging from on-demand architecture assessment or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget.
Progent's Citrix-certified engineers can assist you to understand the strategic advantages of XenServer and additional Citrix platforms, and can assist you to plan, validate, implement, troubleshoot, and support a XenServer solution. Progent can in addition assess your current XenServer environment and help you to enhance resource utilization, performance, security and compliance, uptime, and disaster recovery.
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as lower capital expenditures, reductions in operational costs, better executive focus, world-class protection, enhanced fault tolerance, and regulatory compliance.
Progent's Microsoft-certified experts can provide network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support team can help you plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Progent provides the help of Microsoft and Cisco-Certified IT support experts to show clients economical alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For networks that range from small offices to nationwide corporations, Progent's network consultants can assist you to enhance your network's e-mail infrastructure, protection, reliability, throughput, and IT administration.
Microsoft supports seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any facet of designing, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewalls.
Progent's Microsoft-certified engineers can assist you to streamline desktop software update deployment by delivering expertise with administration solutions such as System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Progent wants to hire staff-level, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or comparable security certification; and high-end system architecture consultants with a background in mobile solutions, wireless networking, fault tolerance, disaster recovery, data preservation, and VMware. Progent also seeks employees who can work on Progent's staff of desktop service technicians and off-site support professionals. In addition, We are hiring talented managers able to perform effectively in Progent's fast-paced, virtual office environment.
Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite support for both end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can help your business to plan and maintain wireless environments that include indoor and outside/industrial Aironet APs.
Remote continuous network monitoring, proactive alerts, and periodic analytical reporting are crucial to maintaining the health of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have advanced so far that companies of any size can afford a level of protection that was previously limited to large enterprises. Progent can provide several Remote Monitoring and Management (RMM) options delivered as low-cost services designed to help your company to identify and fix a most IT network problems before they get big enough to disrupt productivity.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's preparedness to defend against ransomware or recover rapidly from a ransomware incident. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup environment that minimizes your exposure to a ransomware attack and aligns with your business requirements.
Progent's Cisco CCIE-certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped architecture that enhances cloud readiness, works with the most popular smart phones and tablets, allows single login with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 enhancements to various applications. Progent's Microsoft-certified consultants have the broad knowledge and hands-on experience to resolve the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the business value of your investment in this mission-critical platform.
Progent's Microsoft-certified consultants can assist you to streamline desktop change and update deployment by delivering expertise with management solutions that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.