For small business network systems located within the state ofTennessee, Progent's Microsoft certified technical experts can deliver online assistance and troubleshooting to repair your network systems troubles quickly and cost effectively. Progent has developed world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and fix computer network problems while avoiding the expense and delays normally associated with on-site technical service dispatches.

If yourTennesseebusiness is situated beyond the larger metro areas such asMemphis, Nashville, Knoxville, or Chattanooga, your nearby computer network support options may be limited in expertise, or unavailable during a crisis. This can result in a network that is unpredictable or causing efficiency loss due to technical issues going unresolved for too long. Progentís staff of network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not just the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to provide cost effective network solutions.

CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's ability to design, implement, and maintain IS control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified risk management consultant to assist you to create and carry out a risk management plan based on industry best practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service provides complete hosting of a small or mid-size organization's servers in a solution that delivers the highest degree of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization platforms that enable small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and IT administration while achieving enterprise-class reliability and an unprecedented level of vendor independence. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Easy Sign-on and Pricing Structure
Progent's easy per-minute billing model requires no complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra fees that drive up service. For remote support during regular business hours, you pay only for the actual time spent working on your problem. If it only takes ten minutes to resolve your issue, then you are only charged for ten minutes. For advance scheduled onsite service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent team member is actually onsite working on your issues. Just Progent's competitive per-minute rate. For emergency same-day on-site service calls, you may be billed for our engineerís travel time, but not a higher emergency rate. Because Progent maintains a large pool of engineers located within the entire service territory, an available consultant is usually close by to assist. Progent can also provide on-premises technical support to the majority of zip codes in the U.S. within 24 hours of answering a service call. Progent's remote support group has provided help to small businesses in every state (Refer to Progent's customer testimonials.)

Oracle Administration Services and Software Programming
Progent can provide affordable access to an Oracle consultant for Oracle database administration support or an Oracle application developer. Progent can help you to develop effective solutions for critical Oracle DBA tasks including database tuning, backup and restore strategies, and information security, or train your IT personnel how to follow industry leading practices for streamlining various management procedures. Progent can also offer the services of a PL/SQL developer to assist you to design, test, enhance, or port Oracle-based applications that can range from forms to database-powered web commerce sites. Progent has experience using SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL code by utilizing Oracle's SQL Tuning Advisor and SQL Access Advisor.

Progent's Test Lab at the Herakles/Quality Technology Services Colocation Center
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center in Sacramento can be used for testing line-of-business applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test systems, the lab cuts capital outlay and engineering risk and helps keep vital network initiatives on schedule.

NetApp SAN Storage Solutions
Progent can provide enterprise clients online or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.

SonicWall-certified Firewall Integration Consultants
Progent's SonicWall firewall consultants can show you how to deploy, manage, and update SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your corporate operations. To learn more, see SonicWall firewall consultants.

SQL Server 2019 Migration Expertise
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver rapid remote or onsite contact with consulting experts in system design and deployment, software development, SQL Server management, and network security. To learn more, see SQL Server 2019 integration consulting expertise.

Microsoft Dynamics GP Support
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new design that improves cloud integration, supports the most popular handheld devices, permits one-time login with Microsoft Azure AD, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of technical skills and hands-on experience to address the many IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful platform.

Progent's Online Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's certified Office Word and Office 365 Word consultants offer a wide selection of affordable remote consulting services to help your organization to manage and troubleshoot your legacy Microsoft Word environment or assist you to move to a current version of Microsoft Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility problems between various versions of Word, interfacing Office Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security consulting, and smart phone synchronization, and online Office Word training sessions customized for your special requirements.

Progent's Customer Testimonials
Progent has provided online or on-premises IT consulting assistance to organizations in each state in the country. Many of these customers have expressed their appreciation to Progent through testimonials to the high quality of Progent's service staff. Take a look at Progent's customer testimonials to see what people have said about the high level of Progent's consulting services

SharePoint Server Support
Progent's Microsoft-certified Microsoft SharePoint 2013 specialists, Microsoft SharePoint 2010 engineers and SharePoint 2007 support professionals can show you how to rationalize the business justification for implementing the latest version of Microsoft SharePoint Server, advise you on the most appropriate version of Microsoft SharePoint Server for your application, provide configuration and integration expertise, help you to set up Microsoft SQL Server as a back-end database, improve your network integrity, integrate your standard and customized application programs to work with Microsoft SharePoint Server, develop a company-wide security plan that encompasses portal technology, and provide troubleshooting and Contact Center support.

Palo Alto Networks PA-Series Firewall Integration Services
Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud assets and guards all users anywhere with any endpoint device. To learn more, see Progent's Palo Alto Networks PA-Series firewall planning and integration consulting.

Contact a Progent Computer Consultant
To find out how you can get in touch with a Progent computer consultant for online or onsite expertise in #(state), phone 1-800-993-9400 or visit Remote Computer Support.



An index of content::

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    If you are an information technology engineer with system support experience, joining Progent and working for Progent's clients will expand your abilities through collaboration with our team of mutually supportive, world-class consulting experts. Progent's commitment to providing IT consulting and technical help to small businesses will give you the chance to consult in depth with business leaders and add significantly to the growth of dynamic organizations. Also, Progent's virtual office environment provides the most advanced technology for remote support and wireless connectivity to help you to come up with speedy fixes when you take on mission-critical issues.

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