For office network systems located anywhere in the state of Tennessee, Progent's Microsoft certified professionals can provide online support and troubleshooting to fix your computer network troubles quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support knowledge bases to diagnose and resolve IT problems while avoiding the expense and delays associated with in-person technical service visits.
If your Tennessee company is situated beyond the larger metropolitan areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby computer support choices may be limited in expertise, or unavailable during an emergency. This can result in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progentís staff of expert network engineers average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide affordable network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting and management outsourcing service offers comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud hosting and management options are built upon mature virtualization technologies that allow small and midsize companies with mixed- platform environments to save significantly on the costs of capital investments, infrastructure support, and network administration while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility. Find out more about Progent's ProSight portfolio of managed IT services for small businesses.
Immediate Assistance for Urgent Problems
With Progentís urgent online network troubleshooting services, your company can get immediate support for issues that are causing lost productivity. Remote support eliminates the lengthy wait and increased cost associated with on-site network service. For typical administration work, Progentís remote support engineers can finish most jobs within a few minutes of receiving a request, rather than forcing your company to wait for up to a day for on-premises help to show up.
Amazon AWS Integration Consulting
Progent's Amazon AWS integration consultants offer affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN access and can help you deploy cloud-centric or hybrid environments that seamlessly incorporate Amazon AWS cloud services. Progent offers occasional expertise or Progent can provide comprehensive project management outsourcing services to help you move smoothly to the Amazon AWS cloud.
Online Education for Popular Desktop Apps
Progent provides online instruction for popular client software. Progent's Webinar training covers topics that include Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA programming, Publisher collaboration, Outlook security, Microsoft Office Access rapid application development, Microsoft Dynamics GP (Great Plains) customization, and Windows 10 configuration. Live online education offers all the benefits of conventional classroom sessions, such as instant interaction between students and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the schedules of multiple students.
Part-time CIO Services
Progent can provide organizations with an IT management professional who can function as a temporary or part-time Chief Information Officer. This experienced technology executive can provide strategic direction to help your company to integrate sensible IT products to enhance business operations so they match more closely with your business goals. Your business can create and install a well thought out information technology plan without incurring the cost of a full-time senior IT executive. Critical services Progent's temporary CIO can carry out include growth strategies, rationalizing technology budgets, developing and tracking models for ROI, optimizing workflows, reviewing contracts with vendors, establishing security policies, monitoring service level agreements, streamlining data center management, software revision tracking, network asset documentation control, and disaster recovery planning.
NetApp SAN Storage Solutions
Progent can provide enterprise customers online or on-premises NetApp SAN consulting support for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to help you to resolve issues with NetApp SAN deployments efficiently based on industry best practices.
SQL Server 2012 Support Services
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers and experienced software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help you to maintain your Microsoft SQL Server 2012 solution and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also help your company to migrate to SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.
Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have wide-ranging expertise in the implementation and maintenance of wireless networking technology and can assist your IT team to plan, deploy, manage and repair wireless solutions that are compliant, robust, expandable, simple to manage and use, ready to support your vital workloads, and transparently incorporated into hybrid cloud networks. Remote and on-premises support provided by Progent span a variety of wireless solutions and include smartphone integration and management, Wi-Fi network design and deployment, Wi-Fi site surveys, wireless VoIP phone configuration, and building-to-building wireless integration.
Exchange Server 2013 Upgrade Support
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped structure. These improvements affect vital areas like ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can deliver remote or onsite support to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date release of Exchange Server in an on-premises, cloud-hosted, or hybrid deployment.
Progent's Online Consulting and Training Support for Microsoft Office Word and Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a wide selection of affordable online consulting services to assist you to manage and troubleshoot your current Microsoft Word environment or assist you to move to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility problems between different releases of Word, interfacing Office Word with different Office apps such as Excel and Outlook or with 3rd-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security and compliance support, and smart phone and tablet synchronization, and online Microsoft Office Word training customized for individuals or groups.
SharePoint Consulting Services
Progent's Microsoft-certified SharePoint 2013 specialists, Microsoft SharePoint Server 2010 engineers and Office SharePoint 2007 support professionals can assist you to evaluate the business justification for implementing the latest release of SharePoint Server, advise you on the most appropriate edition of SharePoint Server for your application, provide setup and integration services, assist you to install Microsoft SQL Server as a back-end DBM, improve your network infrastructure, integrate your off-the-shelf and customized application software to work with SharePoint Server, develop a company-wide security strategy that incorporates portal solutions, and provide troubleshooting and Contact Center support.
Talk to a Progent Computer Consultant
To find out how to access a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or visit Online Computer Support.