For small company networks located within the state of Tennessee, Progent's Microsoft authorized technical team members can deliver online assistance and troubleshooting to resolve your computer network troubles fast and affordably. Progent has developed top-notch skills, sophisticated utilities, and support databases to identify and resolve computer network problems while avoiding the high cost and delays normally associated with on-site service dispatches.
If your Tennessee organization is situated beyond the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer network support options may be limited in skills, or not available during a crisis. This results in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of network professionals average more than twelve years of real-world IT industry experience, in the trenches of network support, performing a extensive range of technical projects for a diverse range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with proven methods for applying that expertise to deliver affordable network solutions.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to provide fast, zero data loss disaster recovery between sites that are up to 185 miles (300km) apart from each other. Progent can provide the skills of a NetApp MetroCluster expert who can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing help with procedures such as assigning disk pools, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to prove compliance with industry standards and government requirements.
Network Consulting for Small Governments
Progent has extensive experience providing a full-spectrum of online network support and urgent troubleshooting services to local governments and schools across the United States. Progent is one of the pioneers in delivering advanced online IT support and has provided network solutions to organizations in all 50 states. Progent's remote information technology support for local governments saves travel expenses and resolves problems faster than on-premises service calls.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice specialists offer Cisco UC540 consulting services to assist you to manage your legacy UC500 VoIP system or design and implement an efficient migration to a current VoIP solution.
Progent's Online Consulting, Programming and Training Services for Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of remote services to help your organization to design, program, pilot test, deploy, manage, and troubleshoot business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can help your business to upgrade your legacy Excel solutions to the newest releases of Excel, support Excel on iOS and Google Android smart phones and tablets, and resolve compatibility issues between various releases of Excel. Progent can provide as-needed help to clients who need a quick fix to a stubborn problem associated with Office Excel and Progent can also provide full project management support for upgrading or developing mission-critical application software based on Office Excel. Progent's cost-effective online training for Office Excel can be custom tailored to meet the special requirements of individuals or teams.
Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to move from a legacy edition of SCVMM or from another virtualization management system, and Progent can help you to optimize and repair your existing SCVMM ecosystem to make sure you get the highest possible return on investment. Progent can also provide Virtual Machine Manager 2016 migration consulting to help you to design and implement an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from stronger security capabilities, high availability VMM storage fabric, and other improvements.
ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service provides comprehensive hosting of a small company's production servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud hosting and management options are based upon proven virtualization platforms that enable small businesses with multi- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility. Find out more about Progent's ProSight family of managed services for small and mid-size businesses.
Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, every Progent engineer has access to the technology and training resources needed to deliver the best IT support available. Progent's IT outsourcing, Help Desk Call Center, Office 365 deployment expertise, and software programming services allow small business clients to benefit from the wide array of skills found in the IT departments of large organizations without the high cost and hassle of maintaining a self-sufficient in-house support staff.
Progent's iPhone and iPad integration consultants offer affordable remote assistance to help you to design, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past occasional technical roadblocks or long-term engagements to help you complete large-scale projects on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a resilient, secure and scalable network infrastructure that is best suited to your mode of computing. Progent can also provide online or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the business value of your information system.
Wi-Fi Site Survey
Progentís Wireless Site Survey helps you to design and install a WiFi network customized for your facilities, offering your business a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service. Progentís on-premises survey features physical walkthroughs, spectrum and data protection audits of your existing WLAN, evaluation of your buildingís layout, measuring for radio frequency interference, signal propagation modeling, identification of the best placement for client-requested Wireless Access Points (WAPs) including Cisco Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining the new WLAN.
Migration Consulting for Skype for Business Server
Progent's Skype for Business experts can provide remote and onsite consulting services for organizations of any size to assess the benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC. Progent's certified data security experts can help you create and verify a security strategy for your Skype for Business solution that meets regulatory standards.
Cisco Jabber Deployment and Management Consultants
Progent's Jabber consultants can provide remote or on-premises support to help businesses of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that make up building a cohesive Cisco Jabber collaboration solution such as Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Exchange Server 2010 Migration Support
Progent's Microsoft-certified Exchange Server 2010 engineers can assist you to maintain and debug your current Exchange Server 2010 environment or provide the assistance of certified Exchange Server 2016 professionals and Exchange Online specialists to help you assess the benefits of upgrading to a current version of Microsoft Exchange that delivers fast payback by improving your workers' efficiency, cutting the cost of equipment and support, simplifying management, and consolidating your key communications technologies.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was founded in 1999 to validate the knowledge of network security experts. GIAC certifications are acknowledged by companies and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security services covered within the GIAC accreditation including auditing infrastructure security mechanisms, event management and response, intrusion detection, web-based services security and SIEM solutions for compliance with regulatory mandates for reporting security events.
Microsoft System Center 2016 Consultants
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks through advanced support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new implementation of System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Help Desk Sharing Services
Progentís shared Help Desk services allow your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced service desk solution built around the top professional services automation (PSA) platform for handling service requests, ticketing, responsibility, status tracking, and reporting. For more information, refer to Progentís Help Desk sharing services.
Contact a Progent Computer Consultant
To see how you can get in touch with a Progent computer consultant for online or on-premises help in , phone 1-800-993-9400 or go to Online Network Support.