For business network systems located within the state of Tennessee, Progent's Microsoft qualified engineers can deliver remote phone help and remote troubleshooting to repair your computer system problems fast and affordably. Progent has acquired top-notch skills, advanced software utilities, and support databases to troubleshoot and repair network problems without the cost and time delays associated with onsite service visits.

If your Tennessee small business is located outside of the larger urban areas such as Memphis, Nashville, Knoxville, or Chattanooga, your nearby network systems support choices may be limited in skills, or not available during a crisis. This can result in a office network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís group of expert network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver excellent network solutions.

Planning and Configuration Consulting for Meraki Cloud-managed Wireless APs
Progent's Meraki Wi-Fi AP experts provide remote and on-premises support to assist businesses of all sizes to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki cloud-managed APs. Progent can help you to set up and manage Cisco's Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a seamless ecosystem that provides identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or computing device. (Refer to Cisco Meraki switches configuration and management.)

The Progent Test and Design Lab at the Herakles/QTS Data Center
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center in Sacramento is available for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, the lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.

CISM-certified Cybersecurity Management Consultants
Progent can provide the services of CISM Premier security management consultants. The Certified Information Security Manager (CISM) organization defines the basic competencies and international standards of performance that IT security managers are expected to master. CISM provides executive management the confidence that those who have qualified for their CISM certification possess the experience and capability to provide efficient cybersecurity administration and support consulting.

Microsoft Windows 8.1 Management and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consulting experts can deliver a variety of consulting services to assist companies of all sizes to support, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. Progent's consultants can also provide Windows 10 migration assistance.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, manage and troubleshoot VMware vSphere-based virtualization solution for local datacenters, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team can provide world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and application mobility.

Progent's Online Consulting, Programming and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants offer a wide variety of online support services to assist you to design, develop, test, deploy, manage, and troubleshoot business applications powered by any version of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel applications to the latest releases of Excel, support Excel on iOS and Google Android mobile devices, and identify and fix compatibility problems between various versions of Excel. Progent can provide on-demand support to clients who need a quick solution to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business applications built on Office Excel. Progent's affordable webinar training classes for Office Excel can be customized to meet the needs of individual users or groups.

PC and Mobile Device Centralized Configuration Management Consulting
Progent's Microsoft-certified consulting team can provide Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) planning and installation and Intune expertise to consolidate and simplify the management of your PCs along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy device and application management solution or assist you to enhance your existing SCCM 2016 ecosystem to support your changing IT needs.

Cisco IOS Upgrade Consulting
If your network includes Cisco appliances, you could be running an outdated version of IOS, the network OS used in almost every Cisco router as well as the latest switches from Cisco. Cisco often publishes upgrades to IOS to fix bugs, plug security gaps, or add functionality. However, upgrading Cisco IOS and other Cisco OS platforms can be a challenge, depending upon your Cisco appliance and your network infrastructure. For example, there may be limited internal RAM that could cause a new OS version to execute incorrectly. Progent's Cisco CCIE consultants can provide a broad array of support services associated with updating Cisco IOS or other Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent can perform audits of your router software, propose sensible upgrades, prepare Cisco devices, transfer software images/, configure and test your update, tune performance, troubleshoot issues, and train your network support managers how to take advantage of any important new functions.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online VMs with zero downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software. To learn more, visit Altaro VM Backup Certified Consultants.

Web Development
If you need to spruce up your company Web site, develop internal web sites for applications such as HR or employee training, establish a standout Web presence for a new venture, or create enterprise-class, database-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's consultants can also assist your company to support your web solutions by designing and managing a protected, robust server and connectivity infrastructure that includes remote and wireless access. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and one-on-one training for popular web authoring platforms. For data-driven web sites, Progent can provide the expertise of MS SQL Server developers, Oracle programmers and DBAs, and MySQL consultants.

Expert IT Support for Systems at Colocation Sites
There are hundreds of world-class Internet Data Centers in the and larger metropolitan areas throughout the United States, and Progent's colocation center consulting professionals can improve your network's redundancy and performance by helping you choose a colo facility that addresses the particular needs of your organization including geographic proximity, space, connectivity, affordability, and extra additional features and services. Progentís data center support services are intended for companies with hardware located at collocation hosting sites and in need of on-demand on-premises help at the co-location site plus online help from Microsoft and Cisco Certified experts. Progent provides a selection of collocation center support services such as system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and telecommunications infrastructure, design and installation of high availability configurations, defining and deploying layered security defenses, firewall integration and support, designing load balancing environments, and creating high-availability server clustering systems.

Get in Touch with a Progent Computer Consultant
To see how to access a Progent network consultant for online or on-premises support in #(state), phone 1-800-993-9400 or visit Online Computer Support.