For small business networks located within the state of Tennessee, Progent's Microsoft and Cisco certified professionals can deliver remote phone help and troubleshooting to fix your computer system troubles quickly and affordably. Progent has developed world-class expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve network problems without the cost and time delays associated with in-person technical service visits.
If your Tennessee organization is located outside of the larger metro areas such as Memphis, Nashville, Knoxville, or Chattanooga, your local computer network support options may be limited in skills, or unavailable during a crisis. This can result in a office network that is unusable or causing wasted time due to technical problems continuing for too long. Progentís team of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a wide range of technical tasks for a broad range of clients. This means you obtain not just the technical skills needed for the job, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.
In-depth Experience with Microsoft's Leading Server Software
Progent's staff of IT system consulting experts can help large organizations to plan, deploy, and manage major rollouts of key Microsoft technology by providing support like Active Directory configuration, MS Exchange 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 troubleshooting, Microsoft SharePoint Server 2013 design and installation, Skype for Business migration consulting and Microsoft Lync Server management, plus SQL Server 2016 integration and SQL Server 2014 programming. Progent has worked with some of the world's biggest businesses to integrate technology based on Microsoft servers and offers branch office support for enterprises with local offices in Silicon Valley and the or major cities throughout the U.S.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for monitoring the content of outbound email messages and attachments and preventing users from sending sensitive or inappropriate data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help organizations avoid reputation loss and keep in compliance with industry security standards and regulatory requirements like HIPPA, Sarbanes-Oxley and PCI DSS. Read about the entire ProSight line of value-priced network management outsourcing services for small and medium-size businesses.
Simple Sign-on and Billing Model
Progent's easy per-minute billing policy requires no complex contracts, retainers or hidden fees. Many other support companies have minimum billable time or other additional charges that drive up support costs. For remote support during normal business hours, you only get billed for the actual time spent working on your problem. If it only takes ten minutes to solve your issue, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than 24 hours in advance, you are charged only for the time when Progent's consultant is actually onsite solving your problems. Just Progent's competitive per-minute rate. For urgent same-day onsite service calls, you may have to pay for our expertís travel time, but never an increased emergency rate. Because Progent maintains a large pool of consultants located throughout the entire service territory, an available engineer is usually near to assist. Progent can also dispatch onsite support to the majority of zip codes in the United States within one business day of answering a support call. Progent's online technical support team has provided help to small companies in every state in the U.S (See Progent's customer testimonials.)
Progent's Online Consulting, Development and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's certified Office Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help your organization to design, program, pilot test, install, administer, and debug business applications based on any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can help your business to upgrade your current Excel applications to the latest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and resolve compatibility problems between different versions of Excel. Progent can provide on-demand support to organizations looking for a fast fix to a stubborn issue related to Office Excel and Progent also offers comprehensive project management support for upgrading or creating line-of-business application software built on Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the special requirements of individual users or teams.
Live Online Training for Popular Desktop Apps
Progent provides online classes for popular client software. Progent's Webinar training covers topics such as Office 365 Excel and Power BI reporting, Office 365 Word VBA development, PowerPoint co-editing, Office Outlook calendar sharing, Office 365 Access programming, Microsoft Dynamics GP customization, and Windows 10 configuration. Live online education offers all the benefits of traditional classroom sessions, including instant communication between clients and trainers, but eliminates the costs of transportation and the challenge of attempting to synchronize the schedules of multiple students.
ProSight Network Audits for Checking Network Health
Prosight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a cleaner and safer AD environment. Both options also provide the ongoing advantages of advanced remote network monitoring and management technology. These advantages can include simpler management, improved compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability. To find out more about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.
System Center 2016 Consultants
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consulting experts offer world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.
Progent's Consulting and Development Services for Microsoft SQL Server 2014
SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that works transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft SQL Server 2014 consulting team can deliver efficient online and onsite services including system design, configuration, administration, troubleshooting, and application development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment. In case your organization is already using Microsoft SQL Server 2014, Progent can assist your company to perform a cost-effective upgrade to SQL Server 2016.
Cisco Jabber Deployment and Management Consultants
Progent's Cisco Jabber consultants offer online or on-premises support to help organizations of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for the technologies that make up creating an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP trunking, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
Consulting and Support Services for SCOM 2016
System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for critical workloads by offering unified, mixed-platform tracking of IT resources deployed across local datacenters and private and public clouds. Progent's consulting group offers world-class online and onsite expertise to help businesses of all sizes to design, integrate, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent's Operations Manager 2016 consulting experts can help you to migrate to SCOM 2016 from earlier releases or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate infrastructure based in public clouds by delivering Microsoft Azure integration and Amazon AWS hybrid cloud expertise.
Microsoft Windows 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 incorporates key technologies first developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified Windows Server 2016 Hyper-V experts can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive migration plan, train your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment gives you maximum business value.
Contact a Progent Network Consultant
To see how to get in touch with a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or go to Remote Computer Support.