For small business computer networks located anywhere in the state of Texas, Progent's Microsoft and Cisco authorized technicians can deliver remote phone assistance and troubleshooting to fix your computer network problems quickly and affordably. Progent has developed enterprise-level expertise, software utilities, and support databases to identify and resolve IT problems without the cost and delays associated with on-site service visits.
If your Texas small business is located beyond the larger urban areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer network support options may be limited in skills, or unavailable during an emergency. This results in a network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís staff of field proven network consultants average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a extensive range of technical tasks for a diverse range of customers. This means you get not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to provide affordable network solutions.
GIAC-certified Information Assurance Consultants
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security experts. GIAC accreditations are recognized by businesses and institutions all over the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered under GIAC accreditation including auditing infrastructure security mechanisms, incident handling, intrusion detection, web services security and security information and event management (SIEM) solutions.
SQL Server 2017 Migration Expertise
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and carry out a cost-effective migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support ranging from on-demand design assessment or debugging to end-to-end project management to make sure your SQL Server 2017 project is successfully completed on time and on budget. For more information, see SQL Server 2017 migration expertise.
iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical bottlenecks or major engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and efficient infrastructure that aligns with your computing model. Progent also offers remote or onsite training for individuals or groups to help manage and use your iOS devices in a safe, team-oriented ecosystem that maximizes the strategic value of your information system.
High-level Project Management Consultants
For enterprise project management assistance, Progent can provide access to veteran information technology professionals with decades of experience as IT project managers for application development, information technology implementation, and business process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level project managers can provide world-class management skills to help enterprise clients to adhere to leading practices to make sure strategic projects are successfully completed on time and on budget.
NetApp SAN Storage Solutions
Progent can provide enterprise customers remote or onsite NetApp SAN consulting services for NetApp's complete family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN storage technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to resolve issues with NetApp SAN storage deployments efficiently based on leading practices.
Full Array of Security Consulting Services
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist you to perform complete security audits, restore operations rapidly from virus attacks, configure firewalls, set up secure mechanisms for off-site and mobile access, install spam filtering and email encryption, and develop a corporate-wide security plan based on 24x7 automated network monitoring. Progent's ProSight family of remote security monitoring and management services includes ProSight Active Security Monitoring (ASM) for ransomware defense and ProSight Enhanced Security Protection for unified endpoint security.
ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies over a quarter century of experience assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline critical business processes to bring products to market fast and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than two decades of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from as-needed guidance to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, debugging, data conversion, Office 365 integration, training, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Dynamics GP Migration and System Integration Consulting Services
Progent's consultants have supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has delivered system integration, customization, education, and troubleshooting services since the platform's debut. Progent offers high-level support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, test, and carry out a cost-effective upgrade from a an outdated release to the latest release of Microsoft Dynamics GP, Learn} about Progent's Dynamics GP upgrade and integration consulting services.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's preparedness either to block or recover quickly after a ransomware attack. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup/recovery system that meets your company's needs. For more information, refer to The ProSight Ransomware Preparedness Report.
Cisco IOS software Upgrade Consulting
If you incorporates Cisco routers, you could be running an outdated release of Cisco IOS, the operating system powering almost every Cisco router as well as current switches from Cisco. Cisco frequently offers updates to IOS in order to correct bugs, plug security gaps, or add features. Unfortunately, upgrading Cisco IOS and other Cisco control software can be tricky, depending upon your Cisco device and your system infrastructure. As an example, there may be limited local Flash storage that might cause a new OS release to execute improperly. Progent's Cisco CCIE consultants can provide a wide selection of services related to updating Cisco IOS or other Cisco OS such as IOS XR, CallManager or Unified Communications Manager (CUCM). Progent's consultants can perform inventories of your Cisco software, recommend appropriate updates, provision Cisco appliances, transfer images/, configure and verify your new software, optimize throughput, troubleshoot issues, and train your network support staff how to get the benefits of any significant new functions.
Microsoft Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes key features first developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified Windows Server 2016 Hyper-V consultants can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and carry out a non-disruptive upgrade plan, train your IT administration and support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you the highest possible business benefit.
Upgrade Support for Skype for Business
Progent's Microsoft Skype for Business consultants offer online and on-premises consulting services for companies of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to design a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified data security experts can assist you create and verify a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent offers a variety of Network Support Packages built around the proactive problem solving abilities of Microsoft System Center Operations Manager, a next-generation server management software solution that tracks the availability, speed and protection of your IT network and identifies problems before they can bring down your network. To give you more understanding concerning the performance and robustness of your system infrastructure, Progent can help you deploy and manage popular network monitoring software based on the Linux operating system.
Contact a Progent Computer Consultant
To learn how to get in touch with a Progent computer support expert for online or onsite expertise in #(state), call 1-800-993-9400 or visit Online Network Support.