For small company computer networks located throughout the state of Texas, Progent's Microsoft qualified technicians can provide phone help and remote troubleshooting to repair your network systems troubles fast and affordably. Progent has developed top-notch skills, software tools, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and time delays associated with onsite service visits.
If your Texas company is situated outside of the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer network support options may be limited in skills, or not available during an emergency. This results in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progentís team of field proven network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a diverse range of clients. This means you get not only the technical skills needed for the job, but a professional with proven methods for applying those skills to provide excellent network solutions.
Microsoft Dynamics NAV Consulting
The most recent release of Microsoft Dynamics NAV ERP includes several innovations such as specialized Role Centers, improved BI and reporting capabilities, and advanced workflow management. Progent's Dynamics NAV ERP professionals offer programming, configuration and debugging support to help your company to take advantage of MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV ERP software to additional systems and programs. In addition, Progent can assist you to create and analyze databases so you can enhance your knowledge of your business, acquire additional customers, refine your marketing campaigns, and build productive alliances.
Eliminate Reliance on an Individual Freelance Consultant
By building a relationship with a full-service network support organization like Progent rather than with an individual freelance consultant, you are ensured timely availability of experienced professionals whenever you need them. You do not have to be concerned that sickness, classes, vacations, or conflicting priorities with other customers will leave you with no support when you have a crisis.
Broad Experience with Microsoft's Leading Server Platforms
Progent's team of IT consulting experts can assist large enterprises to architect, set up, and support major rollouts of key Microsoft technology by providing support like Active Directory design, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business migration support and Microsoft Lync Server 2013 management, plus SQL Server 2016 migration and Microsoft SQL Server 2014 programming. Progent has worked with some of the world's biggest organizations to integrate solutions based on Microsoft products and offers branch office technical assistance for enterprises with local offices in Northern California or larger cities throughout the United States.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for local networks, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and NSX consulting team offer advanced expertise for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and hybrid cloud solutions that deliver high availability, data security, and application mobility.
NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) away from one another. Progent offers access to a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to show compliance with information assurance standards and regulatory mandates.
ProSight Active Security Monitoring Next-Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) endpoint protection (EPP) service utilizes cutting edge behavior analysis technology to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Find out about Progent's entire ProSight series of low-cost network monitoring and management services for small and medium-size businesses.
Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the typical online Cisco router consulting services offered by Progent's certified Cisco experts include setting up hostname, IP addressing, routing maps, T1, security logon banner and user accounts; configuring iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing maps, and BGP peering arrangements; updating router's IOS image; setting up and confirming failover; resolving VPN issues; making a network diagram and documenting router setup; plus security and disaster recovery strategy.
Juniper and NetScreen Support
Progent's Juniper Networks-authorized network engineers can help you to design and deploy Juniper Firewall and VPN platforms, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to current versions. Progent's Junos OS engineers can provide support for Juniper's flagship network control software to enable your business to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software products and can help you manage environments that include a mix of Juniper's OS platforms.
World-class Cisco Help from Expert CCIE-certified Engineers
Progent is the leading source of easy, immediate, and affordable access to Cisco CCIE engineers. Cisco Certified Internetwork Experts are elite networking experts who are awarded this top-level certification only through thorough examination by Cisco. CCIEs are able to resolve the most complex issues surrounding network architecture, configuration, troubleshooting, and service. Progentís CCIE consultants cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS platform and devising workarounds or obtaining patches to correct anomalies. Progent can provide quick contact with a CCIE by telephone so you are able to receive instant assistance for tough network troubles that are impacting worker productivity but are beyond the expertise of your local network support resources.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also allows non-disruptive testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate SLAs and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and administer a DR system powered by VMware SRM.
ProSight WAN Watch Network Infrastructure Monitoring and Management
Progentís ProSight WAN Watch network infrastructure management service makes it simple and affordable for smaller businesses to diagram, track, reconfigure and debug their networking hardware like routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like network mapping, expanding your network, finding devices that need critical updates, or resolving performance bottlenecks. Read about the entire ProSight series of value-priced network monitoring and management services for small and mid-size organizations.
Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall. Find out about Progent's entire ProSight family of affordable outsourced network management services for small and medium-size businesses.
Planning and Migration Support services for Microsoft Windows 10
Progent's Windows Windows 10 planning and migration consultants can assist organizations of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and ongoing technical help.
Management Support for Microsoft Lync 2013
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to create a centrally managed and protected communications ecosystem that supports a BYOD computing model with instant messaging (IM), presence, web conferencing with application sharing, and both IP-based and PSTN telephony across a broad range of stationary PCs and mobile devices. Progent's certified Lync 2013 consultants can assist your company to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or hybrid model suitable for your current and future plans, implement Lync 2013 so as to speed up your ROI, and deliver custom online and on-premises training to your management team and end users. Progent offers expertise in key pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook, Word and PowerPoint. Progent's Skype for Business Server experts can also assist you to plan and carry out an efficient migration to Skype for Business.
Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to certify the knowledge of information technology security experts. GIAC accreditations are recognized by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer expertise with any of the security disciplines addressed within the GIAC accreditation such as evaluating infrastructure security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with government requirements for reporting security events.
Contact a Progent Network Support Expert
To see how you can contact a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or go to Remote Network Help.