For office computer networks located throughout the state of Texas, Progent's Microsoft and Cisco qualified technical team members can provide remote phone support and remote troubleshooting to fix your network systems issues fast and affordably. Progent has developed enterprise-level skills, sophisticated tools, and support databases to diagnose and fix network problems without the cost and time delays associated with in-person technical service visits.

If your Texas company is situated beyond the larger metropolitan areas such as Houston, San Antonio, Dallas, Austin, Fort Worth, or El Paso, your local computer support choices may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís staff of network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a broad variety of technical projects for a diverse range of clients. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver affordable network solutions.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV ERP includes powerful innovations such as Personalized Role Centers, enhanced analytics and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals offer software development, configuration and troubleshooting services to help you to get the most from MS Dynamics NAV. Progentís engineers can assist you to connect Microsoft Dynamics NAV to other services and programs. Also, Progent can assist you to create and analyze data warehouses so you can improve your knowledge of your business, attract additional clients, refine your marketing strategies, and form productive alliances.

Integration Help for Office 365 Applications and Cloud Services
Office 365 is Microsoft's extensive family of productivity applications and cloud-hosted services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of subscription plans targeted at customers from individuals and households to enterprises. Progent offers quick and affordable remote access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist your business to evaluate the wealth of subscription plans available with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent's Office 365 integration consultants support multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid solutions that transparently combine local and cloud resources.

Immediate Assistance for Urgent Issues
With Progentís urgent online network support services, your company can receive instant support for problems that are causing lost productivity. Remote support does away with the long wait and increased expense associated with in-person network support. For day-to-day network administration tasks, Progentís online support consultants can finish most jobs within a few minutes of receiving a request, rather than requiring your company to live with a problem for up to a day for on-site help to show up.

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, providing your business a WLAN that delivers the coverage, speed, capacity, Quality of Service, security, and roaming capability your business needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progentís on-premises survey features physical inspection, RF and data protection assessment of your current wireless network, analysis of your buildingís floor plans, measuring for radio frequency contention, RF propagation modeling, selection of the best locations for client-specified WAPs such as Cisco Aironet APs, Cisco Meraki access points and Apple AirPort devices, and a comprehensive document defining the new WLAN.

Citrix Virtual Desktop Engineering Support
Progent's Citrix desktop virtualization consultants can assist you to plan, install, administer, and support a virtualized Windows desktop and application delivery solution by providing XenDesktop consulting and XenApp support. Progent's Cisco-certified CCIE network engineers can show you how to enhance your infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can help your organization to administer and support a remote datacenter that features high uptime, enhanced protection, and rapid recovery. Progent can also help you with other virtualization products from Citrix by providing Citrix XenServer consulting services and Citrix Essentials for Hyper-V support.

Design and Deployment Consulting for Meraki Indoor and Outdoor Wireless Access Points
Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to help businesses of any size to plan, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, routers and ASA firewalls to build a seamless ecosystem that delivers identical access, responsiveness, security compliance, ease of management and availability for wired and Wi-Fi users irrespective of their location or device. (Refer to Meraki switches consulting services.)

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's ability either to stop or recover rapidly from a ransomware attack. Progent will work with you personally to gather information about your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Cisco ASA Firewall and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to manage your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist your business to design, integrate, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Failover Clustering Consulting for Windows Server 2016 and Windows Server 2012 R2
The failover clustering feature set built into the latest versions of Windows Server has been dramatically re-engineered to simplify the deployment, setup, and maintenance of server clusters and to provide improved levels of network dependability, security, performance, and versatility. New or improved capabilities include cluster verification, easier configuration and installation, unified cluster administration, new cluster architecture for increased availability, hardened protection and quorum models, fewer failure points, greater disk and RAM capacity, enhancements for multi-site clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's Microsoft-certified cluster technology consultants can assist your company assess the business benefits of failover clusters, plan and execute a deployment, educate your network support staff to administer your cluster environment, deliver continuing consulting and support services, and produce and validate a workplace recovery procedure. Progent's Windows Server 2016 disaster recovery experts can show you how you to create a cost-effective disaster recovery solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

Video Conferencing Consultants
Progent can provide the support of a certified video conferencing and telepresence engineer with an extensive background deploying products from the leading telepresence providers such as Cisco, Polycom, and LifeSize and can assist you to design, install, expand, or maintain a telepresence solution that protects your investment and optimizes the business value of your IT network. Progent also offers the expertise of network infrastructure consultants able to help businesses of all sizes to create and maintain a communications network that delivers the performance, reliability, security, and expandability required to accommodate your telepresence solution.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and Cisco CUBE integration consultants can help your business to design, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent can provide affordable online or onsite support to assist companies to migrate efficiently to an advanced unified communications network that offers fast ROI. Progent's certified Microsoft unified communications experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business or Lync Server for access to a SIP-based IP PSTN trunk.

Contact a Progent Network Consultant
To find out how to contact a Progent network consultant for remote or onsite help in , call 1-800-993-9400 or visit Online Network Support.