Consulting and Technical Support for BlackBerry Environments
BlackBerry Support ServicesBlackBerry mobile smartphones were once among the most popular solutions for achieving mobile access to messaging, calendars, web applications, and other vital business information. Progent can provide Tacoma, Washington businesses support from BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone platform.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of any size, effective integration and support of BlackBerry technology has grown increasingly difficult. To address areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-qualified consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This range of experience, combined with Progent's efficient remote support capabilities, provides small businesses an affordable alternative for incorporating RIM BlackBerry products productively into their IT network.

Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and control BlackBerry devices throughout your company, recommend security policies that are right for your business, customize wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.

Consulting and Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated software allows Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that are encrypted in transit to provide maximum data protection. BlackBerry BES Server also simplifies a wide variety of key administrative jobs ranging from smartphone configuration and updates to wireless security and high availability.

BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-qualified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone firmware wirelessly
  • Manage user and group configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help you to utilize BES Server to implement important tasks not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Set up and support BES Server's fault-tolerant architecture based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Automatically track and analyze the integrity of your solution

How Progent Can Help You to Maintain and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective skill sets include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has expertise in important areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and VPN configuration sets, set up SNMP traps, and produce reports to summarize SNMP results.

Progent's BlackBerry engineer can help you with your BlackBerry solution in a variety of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, test, troubleshoot, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, assist you to decide which management model and physical components meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions about alternatives for software editions, server hardware and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
To ask Progent about technical help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.
















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