Consulting Support for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry mobile PDAs were once among the most popular products for maintaining location-independent access to email, calendars, web applications, and other critical business information. Progent offers Tacoma, Washington companies support from BlackBerry-certified experts who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for companies of any size, successful integration and maintenance of BlackBerry solutions has grown increasingly difficult. To deal with issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can help small businesses to plan, administer, and troubleshoot BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, combined with Progent's proven remote support capabilities, provides small businesses an affordable alternative for integrating BlackBerry technology seamlessly into their business information network.

Progent's engineers can help you with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management consulting, and Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry devices across your company, recommend security policies that are right for your company, customize mobile software, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
United States
(206) 258-8873 Bellevue Network Support Services
Lynnwood 16825 48th Ave W, #102
Lynnwood, WA 98037
United States
(425) 903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
United States
(206) 258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
United States
(253) 590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
United States
(425) 905-3006 Tukwila Network Support Services


BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and safe source for incorporating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with workstations to achieve data consistency for applications such a calendars, address books, to-do lists, instant messaging, and custom business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to IM-enabled software through Microsoft Live Communications Server and Microsoft Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Services

Progent's BlackBerry-premier engineers can assist you to plan, install, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.

Expert RIM BlackBerry Consulting and Technical Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to provide prompt assistance to companies in the Tacoma area or anywhere in Washington. Progent's experienced online technical support team has helped businesses solve computer problems and reduce IT service costs in every state in the country and built a substantial base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide online assistance for a wide array of issues associated with RIM BlackBerry products such as wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server, and improving mobile security. Major BlackBerry credentials earned by Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical procedures such as troubleshooting enterprise activation problems, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry BES environment and assist you to define and implement sensible security configurations.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant has expertise in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Microsoft Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system design, deployment strategy and implementation, performance optimization, design of a high-availability environment, data backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless environment that meets your IT budget and supports your business plans. Progent can explain the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to determine which management model and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and mass storage, network design, and application configuration.

To maximize system protection, Progent's BlackBerry expert can help your company to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security engineers to run company-wide security vulnerability and compliance testing and suggest improvements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    System Center 2016 delivers important improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and install a new implementation of System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

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    Progent's wireless IP phone configuration consultants can provide remote and onsite assistance to help you build and administer a Cisco Wi-Fi VoIP phone deployment by delivering integration services that range from debugging the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive work with network security architecture. ISSAP consultants have comprehensive understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of secure network architecture.

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    Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness.

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    Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals and information workers, lessening the difficulty of designing, integrating, administering, and accessing company data and analytical applications in environments ranging from handheld devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in designing and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's Technical Response Center provides nationwide remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts offer telephone support and online secure computer access to troubleshoot and resolve network problems rapidly and economically. The breadth of IT experience available from Progent's staff of country-wide support professionals makes it possible to escalate even the most difficult network issues to qualified specialists as required.

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    Progent's support experts in Mac and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with resource sharing and workgroup functionality. Allowing productive cooperation among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Mac and Microsoft products. Progent's experience in Microsoft and Apple service makes it possible to provide world class assistance to companies that rely on these platforms to keep their strategic advantage. Progent can also assist your business to interface Apple's iPhones and iPads with your Windows environment.

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    Progent's pricing policy is to bill for remote support and on-premises visits by the minute. Consequently, you owe only for delivered services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum fee and asks no monthly commitment for support services delivered during regular business hours. Many support organizations demand large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick repairs so you will not be forced to permit simple problems to fester.

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    Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an active ransomware attack. Call 800-462-8800

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    Progent offers the support of Microsoft-certified consultants as well as experienced software programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and certified data security consultants to assist your business to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, set up test environments at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and configure an efficient and safe IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

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    Progent's managed services for software and firmware patch management offer organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your servers, such as printers and scanners, network infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and health monitors.

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    Progent's data protection experts can help you to create, install and manage a backup/restore solution built around MSP360 Backup technology to protect your resources hosted on any major public cloud. Progent offers monitoring and management to prevent data loss caused by user mistakes, software flaws, ill-intentioned insiders, and malware attacks such as ransomware.

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