Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most popular products for achieving mobile access to email, scheduling, web applications, and other critical business data. Progent can provide Tacoma, Washington businesses the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and maintenance of RIM BlackBerry technology has grown more challenging. To deal with areas such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and company databases, small businesses often turn to external consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can help small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient remote support capabilities, gives small companies an economical solution for incorporating BlackBerry products seamlessly into their information system.
Progent's consultants can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
Consulting Help for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry wireless handsets, offering a centralized platform for handling key tasks like smartphone installation, upgrades, and deactivation and also offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server delivers seamless communication between Microsoft Exchange Server, Groupwise, or IBM Lotus Domino email platforms and BlackBerry smartphones and allows over-the-air synchronization.
BlackBerry BES Server offers a variety of data protection options beginning with automatic data encryption of information transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great versatility in selecting levels of security to meet the specific requirements of your company's network. Progent's BlackBerry authorized consultants can help you to choose powerful security features and enable them remotely. Examples of these wirelessly selectable security features are:
- Lock down a smartphone
- Erase information from a lost or stolen smartphone
- Lock out Bluetooth functionality
- Enable built-in defenses against malicious attacks
BlackBerry BES Server also offers flexibility in selecting mechanisms to prevent BlackBerry users from loading or executing unsafe or unauthorized applications. Progent can help you to select protective techniques such as:
- Specify exactly which programs are allowed on the device
- Prevent external applications from allocating non-volatile memory on the smartphone
- Select which resources third-party applications can use on the device
- Restrict the types of access third-party programs running on the BlackBerry smartphone can initialize
- Prevent all third-party software from being installed or executed on the BlackBerry smartphone
Expert RIM BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available online to deliver expert assistance to businesses in the Tacoma region or anywhere in Washington. Progent's seasoned online technical support team has helped IT organizations solve network problems and reduce IT service expenses in each state in the U.S. and built a substantial following of satisfied clients. (Refer to Progent's customer testimonials.)
Progent can provide online help for a broad array of technologies related to BlackBerry software and devices including wireless synchronization, integration with Microsoft Exchange, setting up BlackBerry BES Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also help you to troubleshoot a wide array of problems associated with synchronization, device recognition, email consistency, web browsing, mobile connectivity, IM, desktop application installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small office IT networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses at a minimum and, by resolving issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry include business and technology requirements assessment, system design, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, data backup and business recovery planning, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist you to decide which management model and hardware products meet your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about options for software editions, server hardware and mass storage, network architecture, and application set up.
To optimize network protection, Progent's BlackBerry-certified expert can assist you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform network-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.
Contact Progent for Assistance from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.