Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Tacoma, Washington businesses support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone solution.
As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, effective integration and maintenance of BlackBerry solutions has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their IT network.
Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
Progent locations in Seattle Metro Area
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-enabled applications through Microsoft Office Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier consultants can show you how to plan, configure, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can also assist you to resolve a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote technical assistance for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Certified Professional
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.