Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other vital business data. Progent offers Tacoma, Washington companies support from BlackBerry-certified consultants who can assist companies to manage existing BlackBerry environments or migrate smoothly to a modern mobile solution.
As the complexity of small business networks has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has become the norm for companies of any size, effective integration and support of BlackBerry technology has become increasingly difficult. To handle areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations often turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, coupled with Progent's efficient online support model, provides small companies an affordable solution for integrating BlackBerry technology productively into their business information system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and email systems function efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry devices across your company, define security policies that make sense for your company, customize mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.
Technical Support for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful software enables Exchange, Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in wireless transit to ensure maximum security. BlackBerry Enterprise Server also simplifies a wide variety of crucial management jobs that span from BlackBerry setup and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can show you how to utilize RIM BlackBerry Enterprise Server to perform basic tasks such as:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Upgrade BlackBerry smartphone software remotely
- Control user and group settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-certified engineers can also help your company to utilize BlackBerry Enterprise Server to perform important procedures not supported by the entry-level BlackBerry Enterprise Server Express. These procedures include:
- Configure and manage BES Server's fault-tolerant infrastructure using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Monitor and report on the overall health of your BlackBerry solution
Progent's Online BlackBerry-premier Technical Support is Quick and Affordable
For companies in Tacoma, Washington who require fast and affordable access to an authorized RIM BlackBerry support professional, Progent provides efficient remote help from a veteran network support staff who have provided network solutions to companies in each state in the United States. (Refer to Progent's customer testimonials.)
Remote support avoids travel expense and allows consultants to resolve problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry technologies and can provide professional support in areas including resolving synchronization problems, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for RIM BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to add and remove BlackBerry smartphone users on Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and manage storage groups, configure permissions, install the MDS and IM, install access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance optimization, configuration of a high-availability architecture, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a mobile wireless solution that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and equipment meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning options for software versions, server hardware and mass storage, network architecture, and application set up.
To maximize network security, Progent's BlackBerry consultant can help your company to select and configure appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to run company-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry environment.
Call or Email Progent for Support from a BlackBerry-Certified Consultant
To get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.