Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry mobile PDAs were at one time among the most successful products for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Tacoma, Washington businesses support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone solution.

As the complexity of small company networks has expanded, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies of all sizes, effective integration and maintenance of BlackBerry solutions has grown more challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and company databases, small businesses frequently resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's proven remote support capabilities, gives small businesses an affordable alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use management utilities to enable you to track and control BlackBerry devices across your business, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is properly designed to handle your BlackBerry users. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored quickly and thoroughly.

Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.

Onsite IT Consulting
Progent locations in Seattle Metro Area

City Address Phone Link
Bellevue 11900 N.E. 1st Street
Bellevue, WA 98005
206-258-8873 Bellevue Network Support Services
Lynnwood 11700 Mukilteo Speedway
Mukilteo, WA 98275
425-903-5055 Lynnwood Network Support Services
Seattle 1001 4th Ave, #3200
Seattle, WA 98154
206-258-8872 Seattle Network Support Services
Tacoma 1102 A Street, Suite 300
Tacoma, WA 98402
253-590-4400 Tacoma Network Support Services
Tukwila 14900 Interurban Ave S
Tukwila, WA 98168
425-905-3006 Tukwila Network Support Services


BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server (BES) gives businesses a single and safe source for integrating BlackBerry smartphones into their email, groupware, and application infrastructure. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications such a calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server support for Exchange Server, mobile workers with BlackBerry handsets have effortless access to Exchange messages as well as to instant messaging-enabled applications through Microsoft Office Communications Server and Microsoft Lync Server integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-premier consultants can show you how to plan, configure, and support BlackBerry Enterprise Server (BES) so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Some Ways That Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry support services span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry HelpProgent's BlackBerry Certified Support Specialist can help you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's certified service professionals can also assist you to resolve a wide range of issues concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide remote technical assistance for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry support costs at a minimum and, by dealing with issues quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, registering and deleting BlackBerry smartphone users, activating passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and help your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in key technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Professional
To get in touch with Progent about engineering expertise for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.



An index of content::


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    Microsoft SQL Server 2014 incorporates major enhancements in key areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, deployment, administration, remediation, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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  • Consulting Service Firm Small Office Small Business Network Consulting Company
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  • Penetration Testing Information systems Security Outsourcing
    Stealth Penetration Testing Testing

    Stealth intrusion testing is an important component of any overall network security strategy. Progentís security experts can perform thorough penetration checks without the awareness of your company's in-house network support staff. Unannounced penetration testing shows whether current security defense tools such as intrusion detection alerts and event log monitoring are properly set up and actively monitored.

  • BlackBerry Exchange Small Business IT Outsourcing Firm
  • On-site Technical Support Remote Workers Cloud Integration Network Consulting Remote Workforce Cloud Integration
  • Online Consulting Dynamics GP Dynamics GP Support Services
  • Open Now Questions about Contract Network Consultants Freelance Jobs FAQ about Cisco Engineer Telecommute Jobs

  • 64-bit Computing Engineers
    64-bit Server Technology Consulting Services

    Progentís Microsoft-premier consultants can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist your company to calculate the risks and advantages of migrating to 64-bit desktop computing, design an efficient upgrade strategy that reduces business disruptions, and deliver economical, professional online help to aid your organization to install 64-bit desktop operating systems and application programs on your existing computers.

  • PIX Remote Technical Support Top Quality Cisco PIX Migration Support and Help
  • Peppercon eRIC Professionals Consultant Remote Management
  • Postini Help and Support Antispam Support and Help
  • Presentation Server IT Services Citrix Virtual Windows Applications Consultants
  • ProSight Network Health Audit Consultancy IT Infrastructure Asset Report Professional
  • ProSight Network Infrastructure Monitoring Support and Integration ProSight Remote Infrastructure Monitoring IT Consultants
  • ProSight Private Cloud Services Consultant Services ProSight Private Cloud Services Engineer
  • ProSight SSL certificate management Specialist Consultancy ProSight IT asset documentation management
  • ProSight Virtual Server Private Cloud Hosting Consulting ProSight VM Hosting Consulting Services
  • Professionals Nagios for Linux Linux Network Monitoring Remote Consulting
  • Professionals ProSight Email Data Loss Protection ProSight Spam Filtering Consulting Services
  • Progent Small Business Implementation Consulting Companies Engineer Progent Small Companies
  • RIM Blackberry IT Services BlackBerry Wireless Network Engineer
  • Radvision Video Conferencing Engineer Codian Professionals
  • Remote Troubleshooting Aironet 3600 Access Point Onsite Technical Support Aironet Wi-Fi AP Management
  • Remote Workers Security Support At Home Workers Endpoint Security On-site Technical Support
  • Risk Response Integration Services CRISC Certified Technology Consulting
  • Router Training Windows Knowledge Transfer
  • SCVMM 2012 XenServer Network Engineer Onsite Technical Support VMM Console

  • Exchange Server 2007 Network Consultants
    Engineers Exchange 2007 Server

    Progent's expert consultants can help you define and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the experience to complete your project quickly and economically. Progent's Exchange 2007 help, repair, and design offerings include assistance with the integration of third-party enhancements of Exchange Server 2007 that are best aligned to your business goals.

  • SCVMM 2016 Integration Support Best SCVMM 2016 Hyper-V Clusters Network Consultants

  • Consultant Services Windows 2003 Server
    Windows Server 2003 Consultant Services

    Progent's Microsoft-certified Windows 2003 Server engineers offer computer help and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, update, and maintenance offerings include network design, deployment, project management, on-site and off-site technical support and repair, Call Center outsourcing, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

  • Tacoma, WA BlackBerry BPS Network Assessment
  • SQL Server 2016 Capacity Planning Remote Support SQL Server 2016 Azure Backup Professional
  • SQL Server 2019 Small Business Outsourcing Largest Microsoft SQL Server 2016 Computer Services Tacoma, WA
  • SQL Server Capacity Planning Programming Firms Microsoft SQL Server Applications Consultant
  • SQL Server Management Studio Support Outsourcing SQL Server Analysis Services Online Support Services
  • Server Management Services 24/7 Consultants Mission Critical IT Applications
  • Services Network Management Outsourcing Consultants ProSight Network Management Outsourcing
  • SharePoint Portal Server Computer Consultant Windows SharePoint Services Remote Consulting
  • BlackBerry Smartphone Small Business IT Consulting Group Tacoma Washington
  • SharePoint Server 2010 Computer Consultants MCSE Expert Certified Windows SharePoint Services Network Consulting
  • Small Business 100 AP On-site Support Small Business WAP300 AP Specialists

  • Exchange Server 2003 IT Consultants
    Microsoft Exchange 2003 IT Consultants

    Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the background to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 support, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange Server 2003 that are in keeping with your business needs.

  • Small Business Integration Consulting 24/7/365 Small Business Technology Consulting Company
  • Small Business Support Services After Hours Small Business Network IT Consultant
  • Small Business Technician Small Business IT Outsourcing Company
  • Specialist Small Business WAPs Small Business 300 Access Point Support and Integration
  • Supplemental Call Center Network Consultant 24/7/365 CISSP Certified Security Online Support Services Supplemental Help Desk
  • BlackBerry Professional Software IT Service Providers Tacoma Washington
  • Support Firms Progent's Management Team Support Outsourcing Progent's Management Team

  • Microsoft Experts Windows 2003 Troubleshooting
    Windows 2003 Server Support Outsourcing

    The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with practical expertise and in-depth familiarity with designing and building seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progentís consulting support can help you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your computer network. Progentís consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

  • Support Services Windows 7 Microsoft Windows 7 Evaluation Remote Troubleshooting

  • Apple OS X Remote Consulting
    Apple OS X Onsite Technical Support

    Progent's consultants offer Mac users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can assist clients to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent can also assist your business with Apple iPhone support and iPad synchronization, or migrating to Apple's iCloud. For computer environments built exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your company's business goals.

  • Support and Integration 64-bit Upgrade 64-bit Upgrade Remote Troubleshooting
  • Symantec Firewall Computer Security Symantec Firewall Cybersecurity Team
  • System Center 2012 Virtual Machine Manager Remote Support Services SCVMM 2012 Hyper-V Clusters Professionals
  • System Center 2016 and Operations Management Suite IT Services SCCMM 2016 Computer Consultant
  • Systems Management Server Outsourcing SMS Server Migration Support and Setup
  • Small Office Network Consultants BlackBerry Pierce County Washington
  • Tacoma Technicians Tacoma Solution Providers
  • Technical Consultant Jabber and Mac Consultant Jabber Voicemail
  • After Hours BlackBerry Enterprise Server Specialist Tacoma Washington
  • Technology Consulting Microsoft ISA 2004 Server ISA 2004 Enterprise Edition Server Professionals

  • Technical Consultant Double Take Replication Manager
    Top Ranked DoubleTake Carbonite Software Backup Remote Technical Support

    DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a range of cost-effective alternatives for replicating and restoring business-critical applications such as Microsoft Exchange, Microsoft SQL, RIM Blackberry, and SharePoint. Progentís disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small company information networks to create an advanced state of availability and disaster recovery readiness at a budget-friendly cost.

  • Top Quality Technology Consulting Services Exchange Server 2010 Integration Exchange 2010 Planning Outsourcing
  • Top Ranked Tacoma-Federal Way Network Engineer Tacoma-Kent Online Consulting

  • Solaris Integration Support
    Solaris Consulting Services

    Progent's Sun Solaris platform support experts provide small companies and developers assistance with administering and maintaining Sun Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to help you create and manage a secure and reliable cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Top Rated SQL Server 2017 Analysis Services Computer Consultants Remote Troubleshooting SQL Server 2017 Database Migration
  • Top System Consultant Tennessee Tennessee Technical Services
  • Urgent Cisco PIX to ASA upgrade Support Outsourcing Firepower Management Center Support Outsourcing
  • Urgent MCSE Expert Certified IT Consultant High-Availability Clustered Servers IT Consultants Windows 2003 Cluster Server
  • Urgent Windows Server Essentials Consulting Services Top Rated Windows Server Essentials Client Computer Backup Engineer
  • VMware Server Virtualization Consulting VMware vCenter Server Services
  • VPN Routers Technical Support 4000 Router Support Services

  • Juniper J Series Router Security Consultancy
    Technology Consulting Juniper J Series Gateway

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • WatchGuard Firebox M270 Firewall Security Auditor WatchGuard Firebox M-Series Firewall Compliance Auditor
  • Windows 2008 R2 Help and Support Microsoft Windows Server 2008 R2 Consulting Services
  • Windows 8.1 Security Network Consultant Computer Consultancy Firm Windows 8.1 Client Hyper-V
  • Windows Server 2012 R2 Integration Company Tacoma Washington Windows Server 2016 Security Consulting Tacoma, WA
  • Windows and Solaris Online Consulting Windows and UNIX Professionals
  • Windows and macOS Consulting Services Apple Mac with Windows integration IT Consulting
  • Wireless Security Specialist Microsoft Security Audit Professional
  • iCloud Network Consulting Computer Consulting Apple OS X and macOS
  • iPhone and Office 365 integration Support Outsourcing iPhone remote access Help and Support
  • prime infrastructure Specialist 5500 Wireless Controller Onsite Technical Support

  • Microsoft Expert System Center 2016 and Linux Integration On-site Technical Support
    System Center 2016 Security Support and Setup

    Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.

  • wireless IP phones and Aironet APs Setup and Support Engineer wireless IP phones and CUCM

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