UNIX, Linux, Sun Solaris, Mac OS X Remote Consulting for
Tacoma Small Company Network Systems
For small businesses in Tacoma Washington, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a mix of UNIX-family systems and Microsoft technology. Progent has provided online support to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE engineers for complex infrastructure problems, as well as the assistance of CISSP-accredited security engineers to handle advanced security architecture and business continuity preparedness.
Progent's remote support services represent excellent leverage because they have the real-world background and the sophisticated technology to resolve most network issues rapidly. Efficient support reduces direct costs since service calls accumulate a smaller number of billable minutes. Remote help also avoids the expense of sending a consultant to your office. Your organization saves additionally with incidental costs by reducing or avoiding network downtime and related losses stemming from business discontinuity, upset customers and vendors, idle employees, and distracted executives.
Progent's billing model for remote help is designed to get the most out of your IT service investment. Progent charges on a per-minute basis for telephone-based consulting, so you are billed exclusively for the services that you actually get. In contrast to many online support companies, Progent requires no startup fee or minimum payments. Progent's per-minute billing unit and simple policy for billing prevent situations where fast repairs somehow turn into substantial bills. Progent's penchant for solving technical issues efficiently results in your company saving money.
Progent's Online Support Tools
Through years of experience, Progent has fine tuned a collection of optimized technologies and field-proven methodologies which allow the maximum degree of effectiveness for online technical support and repair for small and midsize business computer networks. Progent provides safe Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Checkpoint. Protected VPN access permits the staff of Progent's online support team to access your network remotely without breaching network security.
Progent's highly evolved customer support database system includes comprehensive histories for all support that Progent's customers have been provided. Progent's staff engineers have access to the history of all help delivered to each Progent client by every engineer. This archive of issues and resolutions is organized as a conveniently accessible proprietary database that enables Progent's remote technical engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's support services grows over time. Progent's advanced accreditations and close relationships with important technology companies such as Cisco and Microsoft permit access to additional extensive technical support databases and allow quick access to vendors' in-house support staff with the result that Progent's online service experts can come up with the best resolutions in the least time.
Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To access Progent's phone support in Tacoma Washington or to find out additional information about Progent's online support options, call Progent at
Phone-based Support Services Provided by Progent
Progent's online network support experts possess advanced credentials in an extensive array of technologies. This breadth of capability allows Progent's engineers to manage virtually any crisis likely to take place in a small business information system. Credentials earned by Progent support experts in UNIX/Linux platforms include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials awarded to Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, and Design Associate.
To provide assistance to businesses with multi-operating system networks, Progent also offers access to engineers who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Online technical support services provided by Progent to small businesses in Tacoma include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online consulting services address a broad spectrum of information technology such as system infrastructure, messaging systems, network and process security, UNIX and Windows integration, VMware products for server consolidation and simplified administration, and transitioning from legacy applications to the latest Windows or Linux environments. Progent's group-based methodology for solving technical issues enables quick escalation, if necessary, to consultants with appropriate expertise to handle challenging situations. This accelerates repair of urgent problems, reduces network downtime, and cuts service costs.Progent's UNIX/Linux support engineers can offer urgent phone-based assistance for diagnosing problems within UNIX, Linux, or Solaris networks based on leading variants of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Talk to a Cisco Certified Internetwork Expert for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert credential is the highest accreditation for networking professionals, and indicates a person's networking knowledge at the expert level. Cisco qualified CCIEs can resolve the most intractable problems associated with network design, installation, management, protection, and troubleshooting. Cisco CCIEs operate closely with Cisco's in-house engineers in analyzing problems with IOS network administration tools and developing workarounds or identifying program updates. CCIEs offer excellent cost-effectiveness since their broad expertise enables them to resolve the most complex problems quickly. In common instances, less experienced engineers can wrestle for many hours or days with identical tasks that a CCIE can fix in a few minutes.
Few support organizations make Cisco-qualified CCIEs available to assist small and mid-size businesses. Progent can provide fast telephone access to a CCIE so your company can receive timely support for complex network infrastructure problems that are hurting business efficiency but are not within the experience of your regular IT maintenance group or consultant. Progent's Cisco-qualified CCIE support experts can interface to your environment using state-of-the-art remote troubleshooting technology in order to provide fast, secure, and economical analysis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for all of Cisco's industry-leading selection of infrastructure products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM modules, secure broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst family switches, plus Virtual Private Network (VPN) technology.
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Authorized Windows Experts
Progent's Microsoft-premier remote service professionals offer computer troubleshooting and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can help you with a broad variety of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 maintenance,
SharePoint Server 2016 migration and hybrid deployment support,
SharePoint 2019 design and configuration, Microsoft Teams integration, Microsoft Skype for Business migration support, Microsoft Lync Server integration and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition offers a broad range of remote PC desktop support such as Microsoft Windows 7 integration, moving to 64-bit desktop applications, integrating Microsoft Office 2010, and automating workstation deployment.
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CISSP, ISSAP, and CISM Certified Network Security Specialists
Progent's accredited CISM and CISSP security consultants offer a range of system protection services that can strengthen the protection of your UNIX, Linux, Sun Solaris, Mac or Windows environment against assaults or help your business to recover rapidly after a serious breach. Security solutions available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Solar Winds tools and Hydra; rapid recuperation from malicious attacks; integrating firewalls; building secure architectures for remote and mobile communication; defending your email system from spam and DHA attacks; and initiating round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online support services to help organizations of all sizes integrate their IT infrastructure with leading public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that combine physical resources along with public clouds. To help you to integrate public cloud services with networks, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud planning and integration expertise. Progent has more than two decades of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent can provide the services of world-class online consulting experts for contract IT projects that small businesses often need. Progent's rates for longer-term consulting projects are determined according to the level of expertise of the engineers involved. Progent's background in these special fields of information technology allows customers to execute major projects economically and on time. Progent's project-based online engineering solutions include:
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Help Desk Call Center Expertise
Progent's Help Desk service options for small and midsize organizations with networks based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk Call Center services are ideal for small companies who don't have the budget to build and maintain an in-house Help Desk but who need quick access to an efficient Call Center with professional telephone support plus the in-depth expertise to escalate complex problems to advanced engineers.Progent’s Co-managed Help Desk services make it possible for your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution based on the leading professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Call Center consulting services can guide you in creating an efficient new Help Desk Call Center or enhancing your existing organization, identifying or modifying Help Desk Call Center software products to handle the special demands of your corporation, or providing occasional phone support staff to reinforce your existing Help Desk Call Center team to handle unusually busy events such as software migrations, mass upgrades, or installing brand new business software.
Progent's Help Desk team of experienced information technology experts gives your clients in Tacoma Washington fast communication with an efficient technical support group with substantial experience offering telephone-based consulting and online diagnostics for networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a crucial enabler of company success, and Progent's policy is to fix instead of merely document network issues.
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Business Applications Services: Training, Custom Development, and Integration
Progent's Applications Experts staff offers remote and in-depth engineering expertise and training in specific business application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also can deliver expertise, customization, and education for familiar Microsoft business applications including CRM, Office Project, MS Word, and MS Excel. To learn more information on Progent's expertise, custom programming, and education services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.Progent's Apple Mac experts can support the artistic facets of Mac computing by providing remote help support and training in imaging, sound, and video. Progent's consultants offer help in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with specific jobs such as capturing or digitizing audio/video or setting up an audio/video production studio.
Online Network Monitoring Support
Progent offers companies in Tacoma Washington online network and server monitoring services powered by Microsoft System Center Operations Manager network monitoring, customized by Progent to suit your business so that your IT maintenance is proactive rather than reactive. By spotting potential problems before they evolve into full-scale emergencies, remote monitoring can avoid stressful and costly network breakdowns. Progent can also use server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft environments, or environments that incorporate a mix of platforms.
To contact Progent about urgent remote help with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Nationwide Online Support, call
Seattle Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Seattle Metro Area.
| City | Address | Phone | Link |
| Bellevue | 11900 N.E. 1st Street Bellevue, WA 98005 United States |
(206) 258-8873 | Bellevue Network Support Services |
| Lynnwood | 16825 48th Ave W, #102 Lynnwood, WA 98037 United States |
(425) 903-5055 | Lynnwood Network Support Services |
| Seattle | 1001 4th Ave, #3200 Seattle, WA 98154 United States |
(206) 258-8872 | Seattle Network Support Services |
| Tacoma | 1102 A Street, Suite 300 Tacoma, WA 98402 United States |
(253) 590-4400 | Tacoma Network Support Services |
| Tukwila | 14900 Interurban Ave S Tukwila, WA 98168 United States |
(425) 905-3006 | Tukwila Network Support Services |
An index of content::
infrastructure documentation management Consultant
Professionals IT documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Extended Support Desk Consultants
24/7 Support Desk Sharing Support and Integration
Progent offers several essential types of Call Center services : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts offers your clients convenient access to a dependable support resource with extensive experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a solid contributor to company productivity. Progent's target is to fix rather than simply report problems.
Dynamics GP/Great Plains Online Technical Support
Technical Support Services Microsoft Dynamics GP ERP
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool built, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its modular approach you can purchase only the capability you currently require, with the option to expand users and enlarge capabilities when necessary. Progent’s Dynamics GP/Great Plains support experts can show you how to deploy, configure and administer the current release of Microsoft Dynamics GP or migrate efficiently from an earlier release.
Aironet 1800 Access Point Computer Consulting
Aironet 600 Access Point Technology Consulting Services
Progent's Cisco CCIE wireless network experts can provide remote or on-premises configuration and troubleshooting services to assist you to plan, implement, upgrade, tune, manage and debug Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, location and setup of Aironet wireless APs to work with your specific office layout, building structure, and anticipated workloads.
Exchange 2007 Technical Consultant
After Hours Engineers Exchange 2007 Server
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, simplifies long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Microsoft ISA Server 2006 Technical Consultant
Expert Microsoft Certified Internet Security and Acceleration Server 2006 Technology Consulting
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, virtual private network, and web caching solution for protecting the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft ISA Server 2006 consultants can show you how to plan, cost-justify, pilot, implement, configure and manage the any edition of ISA Server 2006 on your information system.
Remote Access Support Services
Remote Access Online Support
Cisco's security and remote access solutions for small to medium sized businesses represent a complete array of easy-to-administer protection products to help safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco CCIE and CCNP certifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection solutions that align most closely with your corporate objectives.
scom 2016 hybrid cloud monitoring On-site Support
scom 2016 migration Specialists
System Center 2016 Operations Manager is designed to promote consistent performance and dependable uptime for critical applications by offering centralized, mixed-platform tracking of IT infrastructure deployed across local datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced remote and onsite support to help businesses of any size to design, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist your company to move to SCOM 2016 from earlier releases of Operations Manager or from different IT infrastructure monitoring products, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Word Markup Consultant Services
Office Word 2007 Engineers
Progent's Office Word and Office 365 Word experts can provide a broad selection of economical remote support services to help you to maintain your existing Microsoft Word environment or help you to move to a current release of Office Word. Support available from Progent's experts include VBA software development, identifying and fixing compatibility problems between different releases of Office Word, integrating Word with other Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training customized for your special requirements.
Microsoft SQL Server 2019 Migration Online Consulting
Outsourcing SQL Server 2019 and Amazon Marketplace Web Service
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite consulting, application development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a cohesive intranet system.
Citrix Essentials for Hyper-V Consultants
Citrix StorageLink Site Recovery Specialist
Progent's Citrix experts can help you to evaluate the business value of the available editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management utilities with your Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtual environment while lowering the cost of resources and operations and streamlining administrative processes.
Emergency CRISC Certified Technology Consulting
CRISC Certified Risk and Information Systems Control Analyst Engineers
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and deploy an enterprise risk management strategy following best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and IT budget.
Consulting Services Office 365 Portal
Outlook autodiscover Online Support Services
Office 365 is Microsoft's extensive suite of client productivity apps and cloud services available on a subscription basis. Office 365 apps and cloud services are available in a variety of product bundles targeted at customers ranging from students and home offices to enterprises. Progent can provide quick and affordable online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to understand the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you realize maximum business value. Progent offers expertise with cross-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid networks that seamlessly combine on-premises and cloud resources.
Les Kent has a 35-year track record of successful technology integration, corporate management, sales, and operations. He has shown a knack for developing sophisticated information technology solutions during his time as as a network designer, programmer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major enterprises.
Fault-tolerant Failover Clustered Servers Online Consulting
Failover Clusters Windows Server 2008 Online Troubleshooting
The server cluster feature set built into the high-end versions of Microsoft Windows Server 2008 has been radically redesigned to streamline the deployment, setup, and maintenance of server clusters that offer greater levels of system availability, security, performance, and flexibility. New or enhanced features include cluster verification, revamped configuration and deployment, unified cluster administration, redesigned cluster architecture for maximum availability, hardened security and quorum models, fewer failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company evaluate the advantages of failover clusters, design and implement an installation, educate your network support personnel to administer your cluster environment, deliver ongoing consulting and technical help services, and create and test a workplace recovery plan.
Network Management Engineers
Cisco Network Management Consultant
Progent's Cisco-Certified network management engineers can assist you to use Cisco's network management utilities alongside a variety of specialized third-party applications to build a comprehensive network management solution in order to keep your environment operating reliably, fully utilize limited resources, protect your data, revive rapidly from hardware breakdown or deliberate attacks, and enable you to expand or reassign network resources sensibly and economically as your business evolves.
Best Juniper J Series Firewall Computer Security Specialist
Juniper J2350 Router Cybersecurity Firm
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Technology Consulting Services SQL Server 2016 Monitoring
Emergency SQL Server 2016 R Services Onsite Technical Support
SQL Server 2016 offers significant improvements in performance, capacity, data security, availability, BOYD integration, and integrated analytics and reporting. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite support to help organizations of any size to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Microsoft Operations Manager Consulting
Network Consultant MOM 2007
Progent provides a selection of IT support packages for small organizations. These IT outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and system support software platform that tracks the availability, performance, and safety of your information system and identifies incipient troubles before they can disrupt your network. With Progent's affordably priced network support programs, small businesses can select a basic co-sourcing service program based on System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
Cisco Architecture Migration Company
Online Cisco Certified CCIE Consolidate
Progent's Cisco CCIE network experts can help your business to configure, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Technical Support Windows 2003 Server
Windows Server 2016 Outsourcing
The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and broad familiarity with designing and integrating seamless, comprehensive network technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align closely with your business objectives. Progent’s IT services can help you with designing, installing, managing, and troubleshooting Windows Server solutions that maximize the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Problem Escalation Through Teamwork Technical Services
Small Business Network Consulting Group Access to External Support Databases
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, at the forefront of network support, performing a wide variety of IT tasks for an extensive array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support team. This ensures that you get not just world-class IT help, but also a support engineer with proven methods for applying computer knowledge to resolve actual network problems quickly.
Private Cloud Integration Consult
Professionals ProSight Virtual Hosting
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as lower capital expenditures, reductions in operational costs, better executive focus, world-class security, enhanced availability, and regulatory compliance.
Network Consultant UNIX with Windows
Professionals Windows and UNIX
If your company network combines UNIX, Linux or Sun Solaris platforms with Windows, Progent can help you to integrate your servers into a unified network that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Windows integration assistance services feature IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Contact Center services.
Online Troubleshooting 9800-L wireless controller
9800 Series wireless controller Network Engineer
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering network traffic according to user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Catalyst Ethernet Switch Technology Consulting
Immediate Catalyst Switch IOS-XR Computer Consulting
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, update, optimize and debug Catalyst switches. Progent can also help you to enhance the security of Catalyst switches and migrate smoothly from legacy appliances to current devices.
Small Office Consulting Firms
Troubleshooters Small Office
Progent delivers the help of Microsoft and Cisco-Premier IT support professionals to show customers affordable alternatives to help organizations maximize the value of Microsoft and Cisco technology. For networks that range from small offices to large corporations, Progent's network engineers can assist you to improve your information system's e-mail infrastructure, security, availability, performance, and system administration.
SQL Server 2017 Application Migration Consultant
SQL Server 2017 Development On-site Support
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of upgrading to SQL Server 2017 and can help you to design and implement an efficient migration of your databases and applications to any network architecture including onsite, cloud-based, or hybrid. Progent's consultants offer online or on-premises support ranging from as-needed design assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on schedule and on budget.
Aironet 3700 Access Point Network Engineer
Aironet Ruggedized APs Support Outsourcing
Progent's certified wireless networking consulting experts can assist businesses of all sizes to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to achieve the throughput, range, capacity, expandability, security and ease of management required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and on-premises consulting services for legacy and new-generation 802.11ac Aironet APs and Progent can assist you plan and maintain wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi APs.
24-Hour VMware Workspace ONE Technology Consultancy Firm
SCCM IT Outsourcing Companies
Progent's network consultants can assist you to streamline desktop PC update and patch management by providing expertise with administration solutions such as Microsoft System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Exchange Server 2007 Computer Consultant
Award Winning Exchange 2007 Server Consultancy
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Online Help SMS Server 2003 Migration
Consulting Systems Management Server 2003
Progent’s Microsoft experts provide small and medium size businesses world-class consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for change and deployment management. Configuration Manager is Microsoft's new title for the update management solution formerly called SMS Server. Configuration Manager offers a range of new features to Systems Management Server 2003 such as full automation, built-in Vista Windows Server 2008 support, NAP security support, and device driver management. Progent’s certified engineers can help you use SMS or System Center Configuration Manager effectively for streamlined OS and application installation, security patch administration, software tracking, and software license compliance. Progent's consultants can also help you to migrate smoothly from Systems Management Server to Configuration Manager 2007.
ASA 5500-X Firewall with Firepower Configuration
Support Services Cisco ASA Firewall with Firepower
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced security features like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, and cloud resources.
SCVMM 2012 Backup and Recovery Consulting
VMM and SQL Server Network Consultant
Progent can assist businesses of all sizes to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your business to upgrade from an earlier version of SCVMM or from a third-party management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you realize the highest possible business value.
Support and Integration Office 365 IDFix
Office 365 IDFix Troubleshooting
Progent can assist you to understand the many subscription options offered with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that seamlessly integrate local and cloud-based products and services.
CISA Security Audit Professionals
24 Hour CISA Cybersecurity Audit Professionals
The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that indicates expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass a comprehensive examination administered by the ISACA international professional group. Progent offers the services of a CISA-Premier network security audit professional trained to assist companies in the areas of IS audit process, IT administration, systems and infrastructure ROI, IT support, protection of data assets, and disaster recovery preparedness.
Integration Windows Server 2012 R2 Configuration Manager
Microsoft Windows Server 2012 R2 Technical Support
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, develop an enterprise-wide security plan, automate network administration, help with application development, and generate and test a disaster recovery/business continuity plan.
Wireless Example Application
School Wireless Example Application
Progent provided a wireless networking solution that enabled a school to increase productivity and eliminate the recurring expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz band it provided protection against local interference.
Altaro VM Backup On-site Support
Altaro VM Backup Engineer
Altaro VM Backup offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost cloud backup to Azure storage. Top features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, military-grade encryption, granular recovery options for specific files and emails, support for Windows Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to plan, install, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
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