Expanding your at-home workforce may have a significant effect on network architecture, cybersecurity, and company processes. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Tacoma organization to pick the right technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services that go from as-needed guidance for getting you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Tacoma, Washington companies to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.

VoIP Integration for Remote Workers
Expanding the company PBX system to include remote users is vital to supporting a productive at-home workforce. A variety of cloud-based VoIP products are used by SMBs to server teleworkers. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can assist businesses of any size to plan or tune a telecommuter VoIP service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM supports additional mixed media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other early VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and deliver online integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter environment for your Tacoma, Washington company, phone 1-800-993-9400 or refer to Contact Progent.