Immediate Online Troubleshooting for Tacoma Washington Information Networks
Fast Online Consulting for Tacoma SystemsFor companies located in Tacoma Washington, Progent offers remote help for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in every state in the U.S. (Refer to recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the services of CISA and CISSP-accredited security consultants to handle high-level security design and troubleshooting issues.

Progent's online support engineers offer excellent leverage due to the fact that they possess the real-world background and are equipped with the advanced technology needed to solve the majority of network issues rapidly. This reduces immediate costs since service calls use up fewer billable consulting minutes. Remote support also eliminates the cost of dispatching an engineer to your location. Your organization saves additionally with incidental costs by reducing or eliminating network outages and related losses stemming from business disruption, upset customers and vendors, idle workers, and de-focused executives. Progent's extensive online technical support experience is especially valuable for organizations that are dependent on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where on-premises support may not be an option.

Progent's pricing policy for remote help is designed to stretch your network support dollar. Progent charges by the minute for telephone-based consulting, so you are billed only for the support that you actually get. In contrast to many remote support companies, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute granularity and simple policy for billing save you from situations where quick repairs manage to turn into large invoices. Progent's penchant for dealing with problems efficiently means you spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned an arsenal of customized technologies and proven processes which promote the maximum degree of efficiency for online technical support and troubleshooting for information systems of any size. Progent provides protected VPN support for gateways from multiple popular sources including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access enables the consultants of Progent's online support team to link to your company's computer system without violating corporate security.

Progent's proven customer support database system keeps extensive documentation describing all support that Progent's clients have received. Progent's team engineers have access to the details of support delivered to each customer by any Progent engineer. This archive of trouble tickets and responses is stored as a readily accessible support knowledge base that permits Progent's remote support professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support services grows daily. Progent's advanced accreditations and working associations with key technology companies including Cisco and Microsoft open up other massive technical support databases and allow fast response from manufacturers' internal support staff so Progent's online service experts can arrive at optimal resolutions promptly.

Online services provided by Progent to customers in Tacoma Washington include:

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, flat-rate services designed to enable small and medium-size organizations to benefit from the same advanced technology deployed by many of the industry's top enterprises. The ProSight portfolio of IT management outsourcing services addresses all key aspects of information technology including email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge technologies packaged within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top data security vendors to deliver web-based control and world-class security for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their networking appliances like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT personnel and your assigned Progent consultant so that any potential issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the environment is virtualized, it can be ported immediately to a different hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs or domains. By updating and managing your network documentation, you can save up to half of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how well the configuration of your core network devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with data security standards, higher utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective AV and backup system that meets your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Offered by Progent
Progent offers the services of world-class online consulting experts for special IT programs. Progent's charges for longer-term development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these special fields of computer technology allows clients to complete critical initiatives within budget and on time. Progent's project-based remote consulting solutions include:

  • Call Center Support
    Progent's Help Desk support programs for businesses with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk services, co-managed Helpdesk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services offer smaller organizations an end-to-end service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop support rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to handle the most problems.

    Progent's Help Desk consulting services can aid you in establishing an efficient new Help Desk Call Center or enhancing your current organization, selecting or customizing Help Desk software to handle the special requirements of your business, or adding occasional phone support personnel to work with your internal Help Desk Call Center group to handle unusually busy events like software transitions, major upgrades, or rolling out new applications.

    Progent's Call Center staff of seasoned network professionals gives your computer users in Tacoma Washington quick access to a reliable technical support resource with extensive experience delivering phone consulting and online diagnostics for networks based on Windows, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk Call Center recognition as a solid driver of company performance, and Progent's goal is to fix instead of simply record technical issues.

  • Applications Services: Education, Custom Programming, and Integration
    Progent's Applications Experts staff offers remote advanced engineering support and education in specific business application fields including Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, customization, and education for popular Microsoft applications including CRM, Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information on Progent's consulting, customization, and education services, go to Progent's Applications Experts Team.

  • Centralized and Automated Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2016, Windows 10 clients; cohesive management of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consulting experts can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.

  • Remote IT Infrastructure Monitoring Support
    Progent offers organizations in Tacoma Washington online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager support. Progent can configure Operations Manager to suit your environment so your computer maintenance is proactive and automated. By anticipating potential problems before they cause full-scale emergencies, remote monitoring can minimize disruptive and costly information system crises. Progent can also use system monitoring utilities such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft networks, or systems that support a mix of operating systems.
How Your Tacoma Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent online expertise with Microsoft, Apple macOS and OS X, or Linux computer systems, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Tacoma Washington, Progent's phone-based computer support specialists are ready to provide expert and cost-effective system help the instant your organization needs it. More than a decade of offering remote technical assistance has earned Microsoft Partner status for Progent's consulting experts and has enabled Progent to develop world-class troubleshooting capability and to fine tune online access technology to repair IT problems rapidly while eliminating the expense and lost time that comes with on-premises service visits.

Even if your Tacoma office works with a local freelance consultant or employs an in-house IT staff that can handle day-to-day computer problems, Progentís Microsoft certified engineers are available to offer a convenient and transparent remote extension of your local resources for situations when your usual service personnel either don't have the bandwidth or the expertise to resolve sudden network crises or especially complex integration problems.

Advantages of Progent's Network Help for Companies in Tacoma Washington
Progent's remote IT consulting services enable your Tacoma organization to have the advantages of immediate, enterprise-grade network support without the cost of managing a full-time IT organization. Your information system will acquire greater strategic worth by becoming more available, efficient, and secure. Benefits to your company include:

  • Convenient remote expansion of your on-site IT resources
    For most companies in Tacoma Washington, nearby computer support providers, whether represented by outside consultants or a full-time IT staff, can take care of typical technical issues. On the other hand, major troubles can strike when local support personnel are overstretched or absent, and some trouble may be associated with IT products that is beyond the scope of your onsite support technicians. In these situations, Progent's online service professionals provide a convenient, fast, and economical way to supplement your regular resources and to convey valuable information to improve your capability to deal with future problems in-house.

  • Reduced Reliance on Individual Service Providers
    For network support, smaller companies commonly rely on individual freelance consultants. While independent service people have smaller overhead than larger support companies and can often charge lower rates, they are occasionally overbooked, making it impossible to respond rapidly to urgent situations. If an independent service provider is busy with another client, ill, on vacation, or in class, the absence of reserve help may require your company to wait for assistance during an IT crisis. As your company expands, system downtime and problems with vital applications become more expensive. The budget you thought you were conserving on an independent can be consumed quickly by reduced productivity. Progent provides a reliable source of backup support expertise to make sure your network is always up and running.

  • Build a Scalable Foundation for Smooth Expansion
    Businesses often start with an information system created on a shoestring budget. Without a strong framework, slap-dash fixes can get piled onto an unstable foundation. When a company grows, reliability and expandability problems can impede the success of the organization. These poorly designed environments require careful assessment, smart long-term planning, and extensive IT knowledge to upgrade to a system architecture that can offer the stable foundation to meet vital business demands and facilitate downstream growth.

  • Interact with Solution Providers Instead of Technology Resellers
    Smaller organizations need guidance and technical training to negotiate an ever more complex array of technology alternatives capable of accelerating business growth and improving efficiency. Businesses do not need a computer engineer who is trying to sell a certain vendor's technology. Network support and product sales can lead to a scenario where the proposed solution is designed around a profitable product rather than the true needs of a business. Progent eliminates these conflicts by selling just services rather than products. This enables Progent to align IT expertise with the best interests of customers.

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, breadth of technical experience, refined remote support tools, and understanding of corporate IT allow companies to avoid the limitations associated with exclusive reliance on smaller consulting organizations, independent freelance service providers, or limited in-house resources.

Progent adds value by providing:

  • Proven Methodology
    Progentís staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional background, at the forefront of network support, executing a broad variety of technical tasks for an extensive array of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent instills in its consulting personnel. This means that you get not just expert IT help, but also a consultant with field-tested approaches for using computer knowledge to solve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to charge for online service and in-person help per minute. As a result, you are billed just for delivered support. Progent does not demand a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers on-premises service, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no initialization charge and asks no retainer for services provided during regular business hours. Many service organizations impose large minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity eliminates big invoices for fast fixes so you won't be forced to permit simple problems to stay unaddressed.

  • Full Records of IT Services
    Progent has created a sophisticated support reporting system that records and formats complete documentation for all delivered services. Unlike some independent consultants or local service firms who provide scant documentation or details of services done, each service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the service reports transmitted by each consultant to each client. The practice of documenting and archiving support records allows more effective support and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • 24x7 Network Monitoring with MS System Center Operations Manager
    Progent is one of the only IT service firms to provide round-the-clock remote tracking services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager allows your computer support to be proactive instead of reactive. By uncovering possible problems before they cause lost productivity, system monitoring can keep your IT network from painful and expensive service losses.
How Does My Business Start Getting Remote Technical Help from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, go to Immediate Technical Support.



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    Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and world-class security for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises security gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall.

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    Microsoft Small Business Server is an affordable collection of server products that provides the foundation for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, managing, and servicing network solutions based on the SBS line of servers and programs.

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    Progent's Microsoft consultants can assist you to evaluate the benefits of Lync Server 2010 for your environment and can assist you to plan and carry out an installation of Lync Server that unifies the control of Instant Messaging and Presence and improves the output of your in-house employees, telecommuters, and mobile workforce. Progent can also help your company to perform a smooth migration to Lync Server from Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of MS Office applications, and offer online seminars and continuing technical support for Lync Server and other Microsoft products.

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    Cisco's wireless VoIP phones are hardened wireless devices intended for professionals who are mobile within office, warehouse, health-care or other venues where management wants user endpoints that provide more control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Integration of Cisco's wireless VoIP phones usually requires that you set up and optimize numerous key pieces of your Wi-Fi environment including access points, switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco-certified consultants can provide remote and on-premises support to help your organization build and manage a Cisco wireless IP phone solution by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of an entire campus.

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    Progent's pricing model is to charge for remote support and on-site visits by the minute. Consequently, you are billed exclusively for received support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent applies no service activation charge and requires no monthly commitment for services delivered during normal business hours. Many support organizations demand large minimum fees or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick solutions so you won't be forced to permit less critical problems to fester.

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    Progent's UNIX platform consulting services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Mandrake.

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    Progentís private cloud hosting service enables small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restore. Smaller organizations can use Progentís private cloud to eliminate large capital costs for the acquisition, maintenance, and operation of network equipment and facilities while benefiting world-class levels of system reliability and security.

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    Progent can assist small businesses to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower equipment investments. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the common errors small companies make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and also to integrate iPhones and iPads and Android handhelds.

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    Urgent Technology Consulting Services Postini

    E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard handles the security and management of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting utilities plus outbound email testing to let you troubleshoot your email system and specify and regulate corporate email policy.

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    Integration Services SharePoint 2013

    Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from a different collaboration solution; determine if an in-house, Cloud-based or hybrid deployment is most sensible for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can assist in specific tasks related to your SharePoint 2013 migration.

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    Progent offers national remote technical support and consulting services for companies that operate macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X clients a range of IT services including desktop support, upgrading to the most recent edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also assist your business with iPhone and iPad support, or moving to iCloud services. Online technical support offers maximum leverage for your IT dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Sophisticated online access tools and experienced technicians and engineers combine to enable Progent to handle most network issues without squandering time and money by going to your location. In most of situations your network issues can be dealt with over the phone or via a mix of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM certified security specialists to assist you with the most difficult network issues.

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    Server Consultants Consulting Hourly Rate

    Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are charged only for delivered services. Progent does not demand a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no initialization fee and asks no monthly commitment for services provided during normal working hours. Many service firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast solutions so you will not be forced to permit less critical problems to stay unaddressed.

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    Progent can help companies of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and lower hardware expense. Azure includes a wealth of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure you avoid the typical mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Google Android smartphones and tablets.

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    Microsoft ISA Server Consulting Services

    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience configuring Microsoft ISA Server-based security installations for information systems with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your information security needs without overly limiting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Cisco Catalyst 9100 Series 802.11ax AP consultants offer economical online and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).

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    Progentís Microsoft-premier engineers can help you to enhance your workstations from 32 to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit desktop processing, plan an efficient upgrade strategy that reduces operational interruptions, and deliver economical, professional online help to aid your company to configure 64-bit desktop operating systems and application software on your current computers.

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    Sun Solaris Cybersecurity Consultancy

    If your company has a Sun Solaris environment or a multi-OS network, Progent's CISM and ISSAP-certified security specialists can assist your entire organization in a broad array of security areas such as security administration practices, security architecture and models, access management systems and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that network security managers are required to master. These accreditations provide IT management the confidence that those who have achieved their CISM or ISSAP qualification have the experience and knowledge to deliver world-class security management and engineering help.

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    If you want to update your production web site, create internal websites for purposes such as human resources or employee training, establish a high-impact web presence for a new venture, or write enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications network, including remote and wireless connectivity, to run your web tools.

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    Progent's consultants can assist you with every aspect of Azure cloud migration such as requirements analysis, readiness assessment, solution design, pre-production testing, implementation, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can safely connect to Azure services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.

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    Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your existing Windows 2K Servers and can streamline network management, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and execute a plan to migrate from Windows Server 2000 to Microsoft Windows 2003 Server. Progent is expert in setting up pilot installations to reduce the obstacles involved with moving to Windows 2003 Server by identifying potential hardware and application compatibility problems.

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    Progent's Microsoft-certified information technology consultants offer Windows Server 2016 migration consulting services to help organizations of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent provides national remote technical support and consulting services for businesses who operate environments based on versions of Linux or whose information systems include a combination of Linux platforms/Linux and Microsoft Windows products. Online network consulting provides maximum leverage for your IT dollar by preserving client efficiency and limiting the hours billed for network repair services. Sophisticated online access utilities and experienced technicians and consultants allow Progent to handle the majority of IT problems without squandering time and money by going to your location. In most of situations your IT problems can be remediated over the phone or through a combination of telephone support and remote network analysis. Progent can make available Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to help with the most challenging network issues.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and safer Active Directory implementation. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with information security requirements, more efficient utilization of network assets, faster troubleshooting, more reliable backup and restore, and higher availability.

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  • After Hours Windows, UNIX, Solaris Information Technology Consulting
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    If your office computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to incorporate your IT resources into a cohesive environment that allows all your operating systems to run side by side for simple administration, seamless dataflow, high dependability, superior performance, and tight protection. Progent's UNIX and MS Windows integration support services feature network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Help Desk services.


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