Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were once among the most successful solutions for maintaining location-independent connectivity to messaging, calendars, web programs, and other vital business data. Progent can provide Tampa, Florida companies the services of BlackBerry-certified professionals who can help organizations to maintain their BlackBerry deployments or migrate smoothly to a more popular smartphone solution.
As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and recoverability has become the standard for businesses regardless of size, successful integration and maintenance of RIM BlackBerry technology has grown increasingly challenging. To handle issues such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations frequently resort to outside consulting professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-qualified consultants who can help small organizations to plan, manage, and repair BlackBerry solutions affordably and efficiently, dispensing with the need for an internal BlackBerry technology expert and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of knowledge, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for integrating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry BES Server allows wireless BlackBerry clients to connect to Microsoft Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs such a schedules, address books, tasks, instant messaging, and specialized business software. Thanks to BlackBerry BES Server integration with Microsoft Exchange, users carrying BlackBerry smartphones can have effortless access to Exchange messages as well as to IM-capable software through Microsoft Live Communications Server and Lync Server 2010 support.
Progent's BlackBerry-certified consultants can assist you to design, configure, and support BlackBerry Enterprise Server (BES) so that you improve the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills range from troubleshooting synchronization problems to designing wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified experts can in addition help your company to troubleshoot a wide array of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide remote support for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support expenses low and, by dealing with problems quickly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, repair, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements analysis, solution design, installation strategy and execution, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a mobile wireless system that meets your information technology budget and supports your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which administration approach and physical components match your requirements, and analyze your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning options for software editions, processors and mass storage, network architecture, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist you to select and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-qualified security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to support your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.