Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time one of the most successful solutions for maintaining location-independent access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Tampa, Florida companies the expertise of BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the sophistication of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has become the standard for organizations regardless of size, effective deployment and maintenance of BlackBerry solutions has grown more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses often turn to external support professionals who specialize in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient remote service delivery model, gives small companies a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can monitor and control BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile software, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Central Florida
Consulting Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software allows Exchange Server, Lotus, or Novell GroupWise users to send and receive emails that stay encrypted during transit to provide optimum data protection. BES Server also simplifies a broad selection of vital management jobs that span from BlackBerry configuration and updates to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use RIM BlackBerry BES Server to do basic jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and policy updates
- Update BlackBerry smartphone software wirelessly
- Control user configurations with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier engineers can also assist you to utilize BES Server to perform important tasks not available with the less advanced BlackBerry BES Server Express. These procedures include:
- Install and support BlackBerry's high-availability infrastructure based on virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized administration roles
- Monitor and report on the integrity of your BlackBerry solution
Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available remotely to provide expert assistance to companies in the Tampa area or anywhere in the state of Florida. Progent's experienced remote technical support team has helped IT organizations resolve computer problems and cut support expenses in every state in the U.S. and built a substantial base of loyal clients. (See Progent's client testimonials.)
Progent offers online consulting support for a wide array of technologies associated with BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry BES Server, and improving mobile security. Major BlackBerry certifications awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can in addition help you to troubleshoot a broad range of problems associated with synchronization, handset detection, messaging consistency, web access, wireless connections, IM, desktop application configuration, and BlackBerry Desktop Redirector.
As a top innovator in providing nationwide remote consulting services for small company networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your wireless technical support costs at a minimum and, by resolving issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry consultant offers expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to add and delete BlackBerry device users on Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, install, test, repair, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, system design, roll-out planning and implementation, performance tuning, design of a high-availability architecture, data backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to design a mobile wireless solution that fits within your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, help your organization to decide which administration model and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions about alternatives for software editions, processors and mass storage, network architecture, and application configuration.
To maximize system security, Progent's BlackBerry expert can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance testing and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Specialist
If you wish to get in touch with Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.