Consulting Support Services for BlackBerry Environments
RIM BlackBerry Support ServicesBlackBerry wireless PDAs were once one of the most popular products for maintaining location-independent access to email, calendars, web-based applications, and other vital business information. Progent can provide Tampa, Florida companies the expertise of BlackBerry-certified professionals who can help businesses to manage their BlackBerry environments or transition efficiently to a modern mobile platform.

As the sophistication of small business IT technology has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, effective integration and maintenance of BlackBerry solutions has become more difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations frequently turn to outside consulting professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems function efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Tampa and Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Onsite IT Consulting
Progent locations in Tampa and Central Florida

City Address Phone Link
Clearwater 600 Cleveland Street
Clearwater, FL 33755
United States
(727) 250-0700 Clearwater Network Support Services
Lakeland 206 Easton Dr
Lakeland, FL 33803
United States
(863) 250-4500 Lakeland Network Support Services
Orlando 121 S Orange Ave, #1500
Orlando, FL 32801
United States
(321) 754-1119 Orlando Network Support Services
Sarasota 950 South Tamiami Trail, #208
Sarasota, FL 34236
United States
(941) 265-8600 Sarasota Network Support Services
Tampa 400 N Ashley Drive
Tampa, FL 33602
United States
(813) 694-9055 Tampa Network Support Services


Integration Support Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry smartphones, providing a centralized solution for handling critical tasks such as smartphone installation, upgrades, and deactivation and offering a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports transparent communication between Exchange, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry handsets and supports remote synchronization.

RIM BlackBerry BES Server Configuration Support

BES Server offers a variety of security options beginning with automatic encryption of information transmitted between a BlackBerry device and BES Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in selecting degrees of protection to meet the specific requirements of your mobile environment. Progent's BlackBerry certified consultants can help your company to choose powerful security features and activate them remotely. Examples of these wirelessly selectable security settings are:

  • Disable a BlackBerry device
  • Erase data from a missing or stolen smartphone
  • Disable Bluetooth
  • Enable built-in defenses against malware

BlackBerry BES Server also offers flexibility in determining how to prevent users from installing or executing unsafe or unauthorized software. Progent can help you to select protective processes like:

  • List exactly what programs are allowed on the device
  • Prevent third-party programs from using non-volatile storage on the smartphone
  • Determine which resources third-party applications can access on the BlackBerry smartphone
  • Limit the types of connections third-party programs running on the BlackBerry smartphone can establish
  • Block all external programs from being installed or executed on the BlackBerry smartphone

Professional BlackBerry Technical Support Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are available online to deliver prompt technical help to companies in the Tampa area or anywhere in Florida. Progent's seasoned online consulting team has helped IT organizations resolve computer issues and reduce IT service costs in each state in the U.S. and built a substantial base of satisfied customers. (See Progent's customer testimonials.)

Progent can provide online consulting support for a wide array of issues associated with RIM BlackBerry products such as wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry engineer has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to add and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, implement access control lists, manage Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry consultant can help you with your BlackBerry solution in a variety of environments that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, repair, and document a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and technology requirements assessment, solution design, deployment strategy and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which administration model and physical components meet your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning alternatives for software versions, processors and storage, network architecture, and application set up.

To maximize network security, Progent's BlackBerry expert can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Professional
In order to ask Progent about engineering support for BlackBerry mobile wireless integration, call 1-800-993-9400 or visit Contact Progent.



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