Consulting Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most popular solutions for maintaining location-independent access to messaging, scheduling, web programs, and other vital business data. Progent offers Tampa, Florida companies support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry deployments or migrate smoothly to a current mobile solution.
As the sophistication of small company IT technology has expanded, and as the need for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies regardless of size, effective deployment and support of RIM BlackBerry solutions has grown increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging servers and shared databases, small organizations frequently turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry-based environments economically and efficiently, eliminating the need for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry technology specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery model, provides small companies an economical alternative for incorporating BlackBerry products seamlessly into their IT network.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined administration utilities to help you monitor and control BlackBerry devices across your business, define security policies that are right for your business, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Central Florida
BlackBerry Enterprise Server Integration Support
The BlackBerry BES Server offers companies a centralized and secure source for incorporating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to ensure consistent information for applications like calendars, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers with BlackBerry smartphones can have effortless access to Exchange email and to instant messaging-aware software through Microsoft Live Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can help you design, implement, and troubleshoot BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of supporting a mobile workforce.
Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, repair, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs assessment, system design, roll-out strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a mobile wireless solution that fits within your information technology budget and aligns with your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to determine which management approach and physical components match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, processors and mass storage, network design, and application configuration.
To optimize network protection, Progent's BlackBerry consultant can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry solution.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Exchange Server. Progent's BlackBerry-certified consultant has support skills in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can help you to install and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System (MDS) and IM, install access control lists, control Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
To ask Progent about technical assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.