Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for achieving mobile access to email, calendars, web-based applications, and other vital business information. Progent offers Tampa, Florida companies the services of BlackBerry-premier consultants who can help businesses to maintain existing BlackBerry deployments or migrate smoothly to a current smartphone solution.
As the sophistication of small company networks has expanded, and as the demand for enterprise-class security, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and maintenance of BlackBerry technology has grown more challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations often turn to external support firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified engineers who can assist small businesses to plan, administer, and repair BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry technology specialist and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery model, gives small companies a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined management utilities to enable you to track and support BlackBerry smartphones throughout your business, define security policies that are right for your company, customize mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored quickly and safely.
Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.
Progent locations in Central Florida
Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end platform for administering large groups of BlackBerry devices is the BlackBerry Enterprise Server. This sophisticated software enables Microsoft Exchange, Domino, or Groupwise clients to transmit and receive emails that stay encrypted in wireless transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide variety of crucial management jobs ranging from smartphone deployment and upgrades to mobile security and high availability.
Progent's BlackBerry-premier consultants can show you how to use BlackBerry BES Server to do routine jobs like:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry smartphone firmware wirelessly
- Manage client settings with BES Server's extensive library of IT policies
Progent's BlackBerry-certified engineers can also help you to use BlackBerry Enterprise Server to perform key procedures not available with the less advanced BES Server Express. These tasks include:
- Configure and manage BlackBerry's high-availability infrastructure using virtual servers
- Install BlackBerry smartphones remotely
- Set custom administration roles
- Monitor and analyze the integrity of your BlackBerry system
Progent's Online BlackBerry-certified Support is Quick and Economical
For companies in Tampa, Florida who need quick and economical access to a qualified BlackBerry support expert, Progent offers efficient remote help from a veteran support staff who have provided IT solutions to companies in each state in the country. (See Progent's client testimonials.)
Online consulting services avoids travel expense and enables specialists to fix problems rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in the entire range of BlackBerry technologies and offer professional support in areas including fixing synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability network architecture for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can also help your company to troubleshoot a wide range of problems concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote help for small office IT networks, Progent can provide responsive and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses low and, by solving problems promptly, improves the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry-certified consultants can also help you to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help you to define and install appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry device users on Exchange Server and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Exchange Server data flow, generate, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry technology include business and technology requirements assessment, system design, deployment strategy and implementation, performance optimization, design of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to decide which management model and hardware products match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and storage, network design, and application set up.
To maximize system security, Progent's BlackBerry consultant can assist you to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security vulnerability and compliance testing and suggest improvements to account for your BlackBerry solution.
Contact Progent to Get Support from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.