In addition to providing fast contact with high-level network professionals and subject matter experts (SBEs) to assist Tampa, Florida businesses with discrete IT issues or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more generalized services like desktop support, IT management, and Help Desk response. Temporary staffing makes it possible for businesses to respond to planned or surprise increases in the need for IT services, which may result from scenarios like mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Temporary supplemental staffing can also cover voids resulting from the loss of full-time IT personnel due to vacations, illness, resignation, or other reasons.
Advantages of Progent's Short-Term IT Staffing Services
Progent's short-term staff augmentation services give businesses the flexibility to react to surges in requirements for network services without being saddled with the expense and hassle associated with identifying and hiring appropriate IT help and without the burden of adding to your full-time staff size.
Key features of Progent's short-term supplemental staffing services include:
Progent's Co-managed Center Program
- Fast access to seasoned IT professionals
- Easy engagement, cessation, and resumption of services
- Transparent extension of your in-house IT team
- Full reporting of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved fast
- Close working relationship with a world-class, full-spectrum source for IT support
Progent's shared Help Desk Call Center service is a specialized on-going staff augmentation option that enables IT groups to share the work of Help Desk support transparently between their full-time IT personnel and Progent's nationwide pool of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's shared Help Desk service is a collaborative support solution based on by the industry's leading group PSA tool for streamlining, service requests, generating tickets, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network services for organizations of all sizes throughout the United States. Progentís IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Learn more about Progent's certifications.
Progent's Areas of Expertise for Tampa, Florida Organizations
Progent's seasoned team of certified engineers offers Tampa, Florida companies a wide array of remote technical guidance and debugging expertise. Practice areas covered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary IT Staffing for Tampa, Florida Organizations
To learn more details about Progent's short-term staff augmentation services for Tampa, Florida businesses, call 800-993-9400 or visit Contact Progent.