Fast Online Help for Tampa Florida Computer Systems
Fast Remote Technical Support for Tampa NetworksFor businesses located in Tampa Florida, Progent provides remote support for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified consulting experts have delivered remote troubleshooting to companies in every state in the United States. (Check out testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to solve challenging networking issues, plus the assistance of CISSP-accredited security consultants to handle advanced security architecture and troubleshooting jobs.

Progent's online support experts offer excellent value because they possess the real-world experience and are equipped with the sophisticated tools needed to solve the majority of network issues quickly. Efficient support reduces immediate costs since service calls require fewer chargeable consulting minutes. Remote help also eliminates the cost of sending an engineer to your site. Your company saves additionally with incidental costs by reducing or eliminating network outages and related costs resulting from business disruption, upset clients, idle employees, and de-focused management. Progent's extensive remote consulting expertise is especially helpful for businesses that rely on public clouds for vital infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an alternative.

Progent's pricing model for remote support is structured to stretch your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you are billed only for the services that you receive. Unlike typical online service companies, Progent asks for no startup surcharge or minimum job duration. Progent's one-minute granularity and simple policy for pricing save you from situations where fast solutions somehow turn into large tabs. Progent's skill at disposing of problems quickly means you spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has mastered an arsenal of customized tools and proven processes which permit the highest degree of effectiveness for online technical support and repair for information networks of any size. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity enables the experts of Progent's online support team to access your company's environment without compromising network security.

Progent's advanced technical support reporting application includes thorough records describing the service that Progent's customers have received. Progent's staff service personnel have access to the details of services rendered to each Progent client by every Progent consultant. This archive of problems and repairs is structured as a conveniently searchable proprietary knowledge base that allows Progent's online technical professionals to communicate their knowledge with the whole team to make sure that the efficiency of Progent's support improves daily. Progent's high-level certifications and close associations with important vendors such as Cisco and Microsoft open up additional extensive technical knowledge bases and permit fast response from vendors' internal support staff so Progent's online consulting experts are able to arrive at the most efficient resolutions in the least time.

Online services available from Progent to customers in Tampa Florida include:

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of low-cost, flat-rate services designed to enable small and medium-size businesses to utilize the same cutting-edge IT solutions deployed by some of the industry's leading corporations. Progent's ProSight series of network management outsourcing services covers all key aspects of information technology such as email protection, security and compliance, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the entire malware attack progression including filtering, identification, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also assist your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital data, applications and VMs that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top information security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, optimize and debug their networking hardware such as switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration information of virtually all devices on your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating devices that require critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent consultant so all potential problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include easier management, improved compliance with government and industry security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and higher availability. See more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to block or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Support Services Available from Progent
Progent offers the skills of seasoned online consulting professionals for special IT projects. Progent's charges for ongoing development or consulting projects are set according to the qualifications of the engineers involved. Progent's experience with these special fields of computer technology allows customers to execute critical projects within budget and on time. Progent's special online engineering services include:

  • Help Desk Support
    Progent's Help Desk service offerings for organizations with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, shared Help Desk support services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide smaller organizations a complete service desk solution that manages all facets of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount from Progent's regular Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve complex problems.

    Progent's Call Center consulting support can assist you in establishing an efficient new Help Desk or improving your existing one, selecting or enhancing Help Desk software to meet the unique needs of your business, or adding temporary online staff to reinforce your internal Help Desk group to handle unusually busy scenarios like software migrations, mass updates, or installing new business software.

    Progent's Help Desk staff of experienced network professionals gives your workers in Tampa Florida instant contact with a reliable technical support group with years of experience providing telephone-based consulting and online troubleshooting for networks powered by Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to earn the Help Desk Call Center perception as a significant enabler of business performance, and Progent's aim is to solve instead of just record technical issues.

  • Business Applications Support: Education, Customization, and Integration
    Progent's Applications Consulting staff can supply online and in-depth consulting expertise and education in key business application areas including ERP, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom development, and education for Microsoft business applications including CRM, MS Office Project, Microsoft Office 365 Word, and Microsoft Office 365 Excel. To learn more information concerning Progent's consulting, programming, and training offerings, refer to Progent's Applications Experts Services.

  • Unified and Automated Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent offers companies in Tampa Florida remote IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM) expertise and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can adapt SCOM to fit your environment so that your computer support is proactive rather than reactive. By detecting looming issues before they expand into crashes, automated monitoring can head off inconvenient and costly network crises. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or systems that support a mix of operating systems.
How Your Tampa Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about urgent remote support with Microsoft Windows, macOS and OS X, or Linux computer systems, visit Progent's Nationwide Phone-Based Support, telephone 1-800-993-9400, or go to Contact Progent. For companies and startups in Tampa Florida, Progent's online network support specialists are ready to provide effective and cost-effective IT help whenever your organization has to have it. Long experience offering online tech support has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune online connectivity technology to solve computer problems rapidly while eliminating the cost and lost productivity that comes with in-person service calls.

Even if your Tampa business deals with a regular independent consultant or employs an in-house IT staff that know how to deal with ordinary network problems, Progentís Microsoft certified engineers are available to offer an easy and seamless remote expansion of your local resources for situations when your usual service personnel either lack the time or the experience to fix unexpected network emergencies or particularly tough integration projects.

Benefits of Progent's Network Help for Businesses in Tampa Florida
Progent's online technical help services allow your Tampa organization to experience the advantages of timely, world-class IT support without the cost of managing an in-house IT staff. Your network will acquire greater strategic value by becoming more reliable, efficient, and protected. Benefits to your company include:

  • Convenient remote expansion of your on-site support resources
    For most organizations in Tampa Florida, local network support providers, whether made up of independent consultants or an internal IT staff, can take care of the majority of technical problems. However, IT crises may occur when local resources are overstretched or absent, and some problems may be associated with technology that is unfamiliar to your local support personnel. In these instances, Progent's online support experts provide a convenient, quick, and affordable solution to supplement your regular help and to convey valuable knowledge to improve your ability to resolve downstream problems locally.

  • Reduced Reliance on Individual Consultants
    For network support, smaller companies commonly rely on independent freelance service providers. While freelance consultants have smaller internal costs than larger service companies and can often charge marginally less, they are often stretched too thin, making it difficult to respond quickly to urgent situations. If a freelance consultant is occupied with another client, ill, on vacation, or in training, the lack of reserve help may force your company to go without assistance during an IT crisis. As your network grows, system downtime and problems with vital applications are more costly. The budget you thought you were saving on an independent can be consumed quickly by lost productivity. Progent provides a dependable source of backup service experts to insure your IT system remains available.

  • Build a Solid Basis for Smooth Growth
    Companies typically begin with an IT system created on a shoestring budget. Without a scalable framework, slap-dash repairs can get piled onto an unstable foundation. As a network grows, stability and scalability issues can impede the productivity of the business. Such poorly designed systems require careful assessment, smart strategic planning, and extensive IT knowledge to upgrade to a system architecture that can offer the stable foundation to meet vital business requirements and facilitate future expansion.

  • Interact with Problem Solvers Rather Than Product Resellers
    Smaller offices require guidance and technical training to navigate through an ever more complex array of product alternatives available for promoting business success and enhancing efficiency. Businesses do not need a network engineer who is trying to resell a certain vendor's technology. IT support and product sales can lead to a scenario where the proposed solution is built around a profitable technology instead of the true needs of a client. Progent eliminates these dilemmas by selling only services instead of products. This allows Progent to match IT consulting with the real interests of customers.

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's head count, depth of IT experience, fine tuned remote support software, and understanding of corporate IT allow companies to avoid the pitfalls of excessive reliance on smaller service organizations, independent freelance consultants, or limited internal IT help.

Progent stands out by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, in the trenches of network support, performing a wide range of IT projects for a large array of clients. Each Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not only world-class IT help, but also a consultant with proven methods for using technical knowledge to repair real-world network problems quickly.

  • Value Pricing
    Progent's pricing model is to bill for online service and on-site help per minute. As a result, you are billed only for delivered support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel except for urgent support where on-site work is less than four hours. Also, Progent imposes no minimum charge and requires no retainer for support services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's fine granularity does away with large bills for fast repairs so you will not be tempted to permit simple problems to fester.

  • Full Records of IT Services
    Progent has created a sophisticated service reporting system that records and formats complete documentation for all delivered support activities. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation transmitted by each consultant to each client. The practice of documenting and organizing service records results in more efficient support and avoids a slew of common problems such as when a support client is virtually held captive to a consultant who wonít release the keys to the kingdom.

  • Automated Server Monitoring with MS System Center Operations Manager
    Progent is one of the few consulting firms to provide 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. Microsoft System Center Operations Manager causes your network maintenance to be proactive instead of reactive. By uncovering possible issues before they result in downtime, network monitoring can keep your information network from stressful and costly availability losses.
How Does Our Company Begin Getting Remote Technical Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.

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    Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent offers the experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.

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    Outsourcing Live Communications Server

    MS Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class solution featuring advanced protection, seamless compatibility with popular Microsoft products, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated business efficiencies, increased individual productivity, and better IP protection with this easy-to-manage, fault-tolerant solution. Effective deployments of Office Communications Server require extensive planning and thought prior to roll out. Progent's Microsoft-authorized consultants can provide the skill necessary to realize all the advantages of Office Communications Server across your entire organization.

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    Progent's Linux consulting services offer small companies and software developers support for administering and supporting Linux systems that run with Microsoft-based networks. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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    Progent can provide affordable remote support from engineers with expertise in a broad array of utilities and technologies that provide solutions for backing up Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent can provide help for all major backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to deploy, upgrade, or troubleshoot backup/restore solutions for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.

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    Secure Application Publishing with ISA Server 2006 provides greater control over intranet resources while supporting increased productivity by making these applications accessible to authorized remote users. ISA Server 2006 can guard business applications, services, and data across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can show you how to design, deploy, set up, and support Internet Security and Acceleration Server 2006 on your network so your company benefits from a smart and affordable combination of protection, productivity, and speed.

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    Progentís wireless engineers can help small organizations design, select, evaluate, configure and support secure building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of security that equals or exceeds wireline interfaces. Progent offers experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless connectivity solutions that align best your business requirements.

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    Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now fix server problems before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can resolve potential problems before customers are aware that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class reliability, security and performance.

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    For advanced project management support, Progent can provide access to veteran information technology experts with years of experience in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers follow leading practices to make sure strategic projects are completed on time and on budget.

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    To provide cost-effective IT services for small companies, Progent offers full-service IT outsourcing packages that give small businesses quick access to network expertise without requiring you to recruit, train, and manage an expensive full-time IT staff. Progentís IT outsourcing services offer you an economical alternative for creating a secure and robust system for your important Windows office productivity suites including Microsoft Office XP and Microsoft Office 2003.

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    For businesses with a mix of Apple Mac and Microsoft Windows computers, there are two basic alternatives for using Windows-dependent software on a Mac: an external connection to an actual Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a remote Microsoft Windows-based PC to run Microsoft Windows software and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so you are able to use Windows programs locally. Progent's macOS and Mac OS X technology support experts can assist your organization to maintain these products for running Windows software on your Apple Macs and can also help you to evaluate and configure third-party solutions for Windows PC emulation.

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    Support and Setup SBS 2011

    Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with hands-on expertise and extensive experience in designing and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in deploying, administering, and troubleshooting IT solutions based on the SBS suite of servers and applications.

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  • Top Exchange Server 2007 Computer Consulting 24x7 Microsoft Exchange Configuration

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    Firesight Setup and Support

    Progent's Cisco-premier CCIE network experts can assist you to maintain your existing PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

  • Top Microsoft Exchange 2013 Remote Consulting Exchange 2013 Disk Availability Group Specialist
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    Progent offers cost-effective online assistance to assist your business to plan, deploy, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past specific technical roadblocks or major engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, protected and efficient network infrastructure that is best suited to your computing model. Progent also offers remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative environment that maximizes the strategic value of your IT system.

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    Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises configuration and debugging services to help you to plan, implement, update, optimize, administer and debug Aironet wireless access point deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, placement and setup of Aironet wireless APs to work with your unique workplace layout, construction, and expected network traffic.

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