Fast Online Help for Tampa UNIX or Linux NetworksFor small companies in Tampa or anywhere in Florida, Progent provides help for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX-family systems and Windows technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE-certified engineers for challenging connectivity issues, as well as the assistance of CISSP and CISM-accredited security engineers to handle advanced security design and business continuity planning.

Progent's online technical support engineers represent exceptional leverage because they are equipped with the real-world background and the advanced technology to resolve most network problems rapidly. This reduces immediate expenses because service calls take up a smaller number of chargeable minutes. Remote support also eliminates the cost of sending a consultant to your site. Your company benefits additionally with indirect expenses by minimizing or eliminating network downtime and associated losses resulting from business discontinuity, upset customers and vendors, idle workers, and distracted management.

Progent's pricing model for remote support is structured to stretch your network support dollar. Progent charges per minute for telephone-based assistance, so you owe just for the support that you actually get. In contrast to many remote support companies, Progent imposes no service activation fee or minimum fees. Progent's per-minute billing unit and clean policy for pricing save you from scenarios where speedy. minor solutions somehow turn into substantial bills. Progent's penchant for solving problems quickly results in your business spending less cash.

Progent's Online Service Tools
Over the years, Progent has refined an arsenal of optimized tools and field-proven processes that promote the highest level of effectiveness for remote help and repair for small and midsize business information networks. Progent offers safe Virtual Private Network support for gateways from multiple popular companies such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Protected VPN technology permits the consultants of Progent's Technical Response Center to interface to your system remotely without violating system security.

Progent's proprietary service reporting system maintains extensive documentation of all support that Progent's customers have received. Progent's authorized service personnel have the benefit of the specifics of support rendered to each Progent customer by any Progent engineer. This database of issues and repairs is stored as a readily accessible internal knowledge base that permits Progent's online support engineers to communicate their experiences with the whole team to make sure that the quality of Progent's support grows daily. Progent's advanced accreditations and close associations with important vendors such as Cisco and Microsoft make available additional extensive technical support databases and permit fast response from manufacturers' in-house product engineers so Progent's online service specialists can determine optimal solutions in the least time.

Get Online UNIX, Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To access Progent's phone services in Tampa or anywhere in Florida or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent need for IT support, visit Immediate Urgent Support.

Phone-based Technical Support Services Offered Progent
Progent's online technical service experts have certified skills in an extensive set of products and technologies. This broad range of IT skills permits Progent's engineers to resolve practically any emergency that may crop up in a small business information system. Certificates earned by Progent support experts in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, CCDA and CCDP.

To help clients with multi-operating system networks, Progent also offers the skills of engineers who have advanced Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional engineers.

Online support available from Progent to customers in Tampa and anywhere in the state of Florida include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online support services cover a broad range of computer technology such as network architecture, email systems, system and operational security, UNIX/Linux and Microsoft Windows coexistence, virtual server products for server economization and easy administration, and transitioning from older systems to the latest Microsoft Windows or Linux-powered environments. Progent's group-based methodology for solving technical issues enables quick escalation, when required, to consultants with task-relevant expertise to handle challenging situations. This accelerates solutions of urgent problems, minimizes network downtime, and cuts support expense.

    Progent's UNIX and Linux support engineers can offer emergency phone-based assistance for troubleshooting problems affecting UNIX/Linux networks powered by leading versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • SGI/Irix
    Major Linux platforms for which Progent offers expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
    Cisco Consultants for Tampa, FloridaThe Cisco Certified Internetwork Expert credential is the premier accreditation for networking engineers, and validates a person's technical skills at the expert level. CCIEs can handle even the most stubborn issues surrounding network infrastructure planning, deployment, maintenance, protection, and problem solving. Cisco CCIEs work with the highest priority with Cisco's in-house product support engineers in isolating problems with Cisco IOS Software network administration utilities and coming up with alternate approaches or locating software updates. Cisco CCIEs offer exceptional cost-effectiveness because their deep expertise permits them to fix even the most difficult problems quickly. In common cases, less seasoned consultants can struggle for many hours or even days with the same problems that a Cisco CCIE can fix in minutes. Few service firms make CCIEs accessible to support small and medium sized businesses. Progent offers quick phone contact with a CCIE so your company can get timely assistance for severe network infrastructure issues that are crippling worker efficiency but are not within the experience of your ordinary computer service providers. Progent's Cisco CCIE consultants can interface to your environment by means of the latest remote troubleshooting tools to perform quick, secure, and economical diagnosis and remediation. Progent's CCIEs can provide expertise in all of Cisco's popular family of networking products including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, protected high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) systems, Catalyst family switches, plus VPN technology.

  • Certified Windows Expertise
    Microsoft Windows Expertise for Tampa, FloridaProgent's Microsoft-premier online service professionals can provide computer system troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of consulting professionals who can help your company with a broad range of technology support including Windows Server 2012 R2 integration, Windows Server 2008 installation, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration and hybrid integration consulting services, SharePoint Server 2019 design and deployment, Microsoft Skype for Business planning and deployment consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 upgrade, Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

    Progent in addition offers a full range of online desktop support such as Windows 7 migration help, preparing for to 64-bit desktop applications, configuring Office 2010, and automating desktop configuration.

  • CISSP and ISSAP Certified Network Security Consultants
    CISSP Premier Network Security Professionals for Tampa, FloridaProgent's accredited CISSP and ISSAP security engineers offer a variety of security services to enhance the immunity of your UNIX, Linux, Solaris, Apple Mac or Windows network against attacks or help you to recover rapidly after a serious breach. Security consulting services available from Progent include: comprehensive security audits using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Solar Winds tools and Hydra; rapid cleanup after virus and worm attacks; setting up firewalls; designing secure techniques for remote and mobile access; protecting your email system against viruses, spam and directory harvest attacks; and instituting round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers advanced online consulting services to help companies of any size integrate their networks with popular public clouds including Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine physical IT assets as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a variety of cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Special Consulting Programs Offered by Progent
Progent can provide the skills of seasoned remote consulting professionals for special IT projects that small companies frequently request. Billing charges for ongoing consulting tasks are determined based on the qualifications of the consultants required. Progent's background in these important fields of information technology allows customers to execute critical initiatives economically and on schedule. Progent's project-based remote consulting services include:
  • Call Center Support
    Progent's Help Desk Call Center service offerings for small and midsize organizations with networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk support services are designed for small companies who lack the money or time to assemble and manage an in-house Help Desk Call Center but who want quick response from a dependable Help Desk Call Center with professional phone assistance plus the in-depth expertise to escalate complex trouble tickets to high-level consultants.

    Progentís Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís shared Help Desk service is an advanced support solution based on the leading PSA tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Help Desk Call Center consulting services can guide you in building an effective new Help Desk or revamping your established organization, evaluating or enhancing Call Center software products to address the unique needs of your business, or providing occasional phone support staff to work with your existing Call Center team during high-demand situations such as software transitions, mass upgrades, or rolling out new applications.

    Progent's Call Center staff of veteran information technology consultants gives your computer users in Tampa or anywhere in the state of Florida rapid communication with a dependable support resource with substantial experience delivering phone consulting and online repair service for networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Call Center recognition as a solid enabler of business success, and Progent's intent is to resolve instead of merely record technical problems.

  • Business Applications Support: Education, Development, and Problem Solving
    Progent's Applications Consulting Group offers remote and in-depth consulting support and education in special application fields that include ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also can deliver consulting expertise, customization, and education for familiar Microsoft applications such as CRM, Office Project, Office Word, and MS Excel. To find out more on Progent's consulting, custom development, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Mac experts can nurture the creative components of Mac environments by delivering remote consulting services and education in imaging, audio, and motion video. Progent's consultants can provide assistance in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with specific procedures like capturing or digitizing audio/video or putting together an audio/video post production studio.

    Remote Network and Server Monitoring Support
    Progent can provide companies in Tampa, or anywhere in the state of Florida, remote network and server monitoring services powered by Microsoft Operations Manager network monitoring and reporting, enhanced by Progent to accommodate your environment so your network support is proactive and automated. By exposing potential issues before they result in crashes, remote monitoring can ward off disruptive and expensive service breakdowns. Progent can also use network monitoring products like Nagios and MRTG to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments that incorporate a combination of OS platforms.

How Your Tampa Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, visit Progent's Nationwide Phone-Based Support, call 1-800-993-9400, or visit Contact Progent.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Central Florida Onsite IT Consulting
Progent locations in Central Florida

City Street Address Contact Information
Orlando 121 S Orange Ave
Orlando, Florida 32801
Sales Phone: 321-754-1119

Link: Orlando Network Support Services
Tampa 5401 West Kennedy Blvd
Suite 100
Tampa, Florida 33609
Sales Phone: 813-694-9055

Link: Tampa Network Support Services

An index of content::

64-bit Upgrade Help and Support 64-bit Upgrade On-site Support
ASA and PIX Firewall Online Consulting Cisco ASA Configuration Support Outsourcing
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Cisco Certified Expert Aironet 1700 Access Point Support and Integration
Cisco Certified Experts Aironet 802.11ac AP Upgrade IT Services

Progent's Cisco certified wireless networking consultants can provide affordable online and on-premises support for both end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist your business to design and manage wireless environments that include indoor and outside/ruggedized Aironet APs.

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Birmingham, Alabama Small Business IT Outsourcing Firms Network Consulting Organization for Birmingham, Alabama
Cisco Firepower 1000 Series Firewalls Consultant
Support and Help for Cisco Firepower Configuration

Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of modern security capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's subscription-based security services to create and centrally manage IT environments that include local offices, data centers, and cloud resources.

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Technology Consulting for SCCM Device Management
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System Center Configuration Manager automates software provisioning and updating, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and offers a single point of control for managing multi-OS networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help you with any aspect of designing, installing, using and troubleshooting a SCCM solution for on-premises, cloud-based, or hybrid environments.

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Dynamics GP Great Plains Accounting Network Consulting
Microsoft Financial Software Integration Support

important features of Dynamics GP software include a modular structure that allows you to buy only the components you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to track all activities, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the capability to integrate data from virtually any db software or workstation software into Microsoft GP/Great Plains, plus an open design that makes it possible to create specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP support professionals to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.

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Microsoft Windows Server 2016 Remote Technical Support
Online Support for Microsoft Windows 2003

The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth knowledge in designing and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís consulting support can assist you with designing, installing, managing, and supporting Windows Server systems that maximize the productivity of your IT network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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BlackBerry Wireless Computer Outsourcing Network Support Service
CISSP Cybersecurity Team Security Security Consultancy
Technology Professional for Exchange Hosting
Consult for Exchange Hosting

Progent's Microsoft Exchange Hosting Support Services provide a world-class data center that features redundant electrical and cooling systems, round-the-clock site security and IT support center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Microsoft Exchange servers are set up as virtualized servers for service continuity, smooth scalability, and rapid recovery. Progent's services include complete incorporation with your network, access to mobile computing products, continual monitoring of performance and security, spam and virus protection, security update and revision control, Help Desk support, per-day backup, and full email management support.

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CRISC Certified Risk and Information Systems Control Systems Engineer Consultancy CRISC Cybersecurity Group
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Tech Expert for Cisco Router
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Progent's CCIE-certified networking consultants have extensive experience assisting Internet Service Providers to architect, implement, administer, optimize, and debug fault-tolerant, extensible network environments suitable for public networks.

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Progent is committed to knowledge transfer from Progent's support experts to clients. By teaching clients to deal with problems that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent has little competition. Small companies who utilize familiar independent service providers or who maintain internal support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their networks more reliable, secure, and efficient.

Cisco Phone Support Services Newark Cisco Solution Providers Newark, Essex County
Consulting Services for Operations Manager
MCSE Expert Certified System Center MOM Technology Professional

Mid-sized businesses can derive all the advantages of System Center Operations Manager 2007 and have fast availability of Progentís Microsoft and Cisco Premier Certified network support professionals. Thanks to Progent's economically priced IT service packages, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and online troubleshooting. For companies with mission-critical applications who need non-stop networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide mid-size company information systems world-class availability, protection and productivity.

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Engineer for Exchange 2000 Server
Support and Integration for Exchange 2000 Server Upgrade

Progent is one of the most expert information technology consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Microsoft Exchange Server 2000 for common situations including updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.

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Computer Engineer for Windows Active Directory Microsoft AD Engineer
Computer Network Service Company in Los Angeles County Technology Consulting for Microsoft SQL Server 2017
Computer Support Computer Specialists for Exchange 2010 Server in Aurora, Denver, Boulder
Juniper NetScreen VPN Cybersecurity Firms
Cybersecurity Organizations for Juniper Firewalls

Progent's Juniper Networks-certified NetScreen consultants can help you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor systems.

Consult for Windows 7 Consult
Consulting Services for CentOS Linux, Sun Solaris, UNIX in Oak Park, IL Berwyn, IL IT Consultants for CentOS Linux, Sun Solaris, UNIX
Consulting for Small Business WAP121 Small Business WAP131 Outsourcing
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Dynamics GP/Great Plains Features Network Consulting Microsoft Financial Software Online Consulting
ERP, MRP, Accounting System Designer Microsoft MRP Onsite Technical Support
Emergency Engineer for BlackBerry BPS BlackBerry Wireless Small Business Computer Consulting Company
Engineer for Dynamics GP Software Development Dynamics GP Web Services Consultant Services
Engineer for Microsoft Access RDP Cisco and Microsoft Programming for Microsoft Access performance tuning
Enterprise Resource Planning Setup and Support Engineer for Microsoft Dynamics NAV ERP
MS Certified Contract Programmer for MySQL
Reporting for Oracle PL/SQL

Progentís team of expert software programmers, relational database designers, and project managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by offering database architects and programmers skilled in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to integrate SharePoint with other applications like SQL Server and Excel to build data-driven intranets and web portals. Progent also can provide expertise with web development tools and can help clients to build, expand, repair, or migrate web applications to take advantage of the most current web technology.

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If you are an information technology engineer with technical support experience, teaming with Progent and working for Progent's clients will enhance your abilities via interaction with our staff of mutually supportive, world-class consultants. Progent's commitment to providing IT expertise and technical help to small and midsize businesses will offer you the opportunity to consult in depth with business leaders and contribute significantly to the success of dynamic organizations. Also, Progent's virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to allow you to come up with fast fixes when you troubleshoot mission-critical issues.

Exchange Server 2013 Network Management Services Microsoft Exchange Server 2013 Networking Help in Boise, ID
Exchange Server 2007 IT Consulting
Microsoft Certified Expert Consultant for Exchange Server 2007

Progent's expert support team can help you define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 support, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.

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Cisco VoIP Technical Support Services
Cisco IP Video phones Online Help

Progent's CCIE-certified networking experts can provide high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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Firewall Configuration

Progent's Cisco certified network infrastructure consultants can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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Progentís private cloud hosting enables small and midsize organizations to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restoration. You can take advantage of Progentís private cloud to avoid major investments in the acquisition, upkeep, and management of network equipment and facilities while achieving world-class levels of network reliability and physical security.

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Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for information systems with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your information security needs without restricting your productivity.

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Progent can provide affordable remote support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.

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Progent's Intune consultants can assist you to assess the strategic case for adopting Microsoft Intune for administering your portable devices including laptops, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can assist you to configure security and compliance policies, set up pilot systems to evaluate the benefits of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Microsoft Intune deployment.

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Windows Desktop Simulation on Apple Mac Consultants

For companies that have a mix of Mac and Windows desktops, there exist two basic solutions for running Windows-only software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a remote Windows-based PC to run Windows applications and access network resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so that you are able to use Microsoft Windows programs directly. Progent's Mac technology support experts can assist your company to manage these products for using Microsoft Windows programs on your Macs and can in addition help you to evaluate and install other solutions for Windows PC simulation.

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SCDPM 2012 Deduplication Setup and Support
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Progent's Microsoft-certified consultants can provide online or onsite expertise to help companies of any size to plan, implement, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn issues, or full project management services. Progent can also assist your business to incorporate Data Protection Manager into a comprehensive disaster recovery plan.

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Progent can provide in-depth remote support for all major technical areas associated with small company IT systems and offers a variety of strategic, on-demand support services such as a part-time Chief Information Officer to offer senior-level IT design and budgeting skills, a Call Center for help desk support, 24x7 remote monitoring, spam/virus protection as a managed service, project management help for critical projects such as site relocations orOS migrations, Cisco-certified experts for designing high-performance and robust network infrastructure, security engineers to ensure data protection and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to write, customize, or repair mission-critical application programs.

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In conducting consulting projects for corporate customers, Progent uses a structured methodology based on specified milestones in order to meet budgetary, timing and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design tuning, and expert deployment. All phases are recorded to make available a comprehensive summary of IT services performed and to assist in downstream system maintenance.

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Windows Hyper-V 2016 Private Cloud Engineer
Windows Hyper-V 2016 PowerShell Support

Windows Hyper-V 2016 incorporates core technologies first developed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, set up pilot environments to verify the ability of Hyper-V 2016 to run your vital workloads, plan a cost-effective network architecture for a cloud-based or hybrid installation, develop and carry out a smooth upgrade strategy, train your IT administration and support staff, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business benefit.

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Citrix Disaster Recovery Network Consultants
Citrix Stage Manager Technology Professional

Progent's Citrix consultants can help your organization to evaluate the potential business value of the various editions of Citrix Essentials for Hyper-V, assist you to integrate Citrix administration utilities with your Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtual environment while reducing the cost of equipment and support and simplifying administrative tasks.

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Windows Server 2000 Upgrade Consulting
Windows 2000 Server Computer Consultant

Progent's certified Windows 2000 Server consultants can provide network support and information technology consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Windows Server 2000 integration, optimization, and troubleshooting offerings include system planning, deployment, documentation, local and off-site support, Help Desk outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.

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ProSight Remote Desktop Monitoring Configuration
ProSight Server and Desktop RMM Professional

ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the health of critical assets that drive your network environment. When ProSight LAN Watch detects a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they can impact your business.

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Engineers for Internal Security Inventory
Internal Network Security Scan Consult

Progent offers small organizations two specially designed network security evaluation scanning packages that provide, for a preset fee, remotely managed inventory scans of your network security profile which are analyzed by certified security engineers who assess the results of the remote scan, deliver unbiased summaries of your current security vulnerability, and offer suggestions for remediation. Progent has developed two non-overlapping security inventory packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while providing enterprise-quality assessments of your network's vulnerability to assault.

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Remote Troubleshooting for SQL Server 2019 Express
Microsoft Experts SQL Server 2019 Security and Compliance Technical Consultant

Progent's Microsoft-certified SQL Server 2019 consultants can assist you to assess the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises access to experts in solution planning and deployment, software programming, database administration, and cybersecurity.

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MacOS and Windows IT Consulting
Windows and macOS Help and Support

Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless networks with full sharing and collaboration functionality. Enabling efficient co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Microsoft products. Progent's experience in Microsoft and Macintosh consulting makes it possible to provide world class support to businesses that depend on these technologies to maintain their competitive advantage. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

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Support and Help for Windows Applications on Apple Mac

For businesses that have a mix of Apple Mac and Windows computers, there exist two popular alternatives for using Windows-only software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based computer to run Windows programs and share network resources. Virtual PC for Mac simulates Microsoft Windows on a Mac computer so you can run Windows software locally. Progent's macOS and Mac OS X technology support experts can assist your business to maintain these products for using Microsoft Windows software on your Macs and can in addition assist your organization to evaluate and install other solutions for Microsoft Windows PC emulation.

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QTS/Herakles Sacramento Colocation Center Services Consultant for QTS/Herakles Data Center
Red Hat Linux, Sun Solaris, UNIX Specialists Tampa Microsoft Computer Software Consulting Services
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Microsoft Certified Partner Remote Troubleshooting for Windows Server 2019 Live Migration

Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant improvements in capacity, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and Linux support.

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802.11ac Wireless Remote Support Services
Aironet 1700 Access Point Technical Support Services

Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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Power BI Data Prep Developer Firms
Power BI Sharing Outsourced Programming

Progent's Power BI experts can assist you to plan, install, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prep your source data for Power BI visualizations. Progent can show you how to implement and manage an on-premises, cloud based, or hybrid network model for Power BI.

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Cisco VoIP Phones and CallManager Online Troubleshooting
Cisco VoIP Phones and Contact Center Setup and Support

Progent's CCIE-certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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Fortinet 400 Series Firewalls Computer Consultants
IT Services for Fortinet 100 Series Firewalls

Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can help you to integrate your Fortinet firewalls to safeguard all your IT resources at the network edge, within the data center, at branches, and in the cloud.

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Palo Alto Networks FireWalls Cybersecurity Team
Security Audit Services for Palo Alto Networks PA-3000 Series Firewalls

Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud-based assets and protects all users at any location with any device.

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Windows 2012R2 Outsourcing
Windows Server 2012 R2 Clustering Online Help

Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, create pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security plan, automate network administration, help with creating applications, and generate and validate a DR/BC plan.

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Juniper NetScreen VPN Network Security Audit
Juniper Networks NetScreen Security Company

Progent's Juniper-certified NetScreen engineer can assist your company to install and integrate NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper products, and troubleshoot infrastructure problems in all-Juniper or mixed-vendor environments.

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System Center MOM Consulting Services

Medium-size companies can derive all the advantages of Operations Manager and have fast access to Progentís Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced network support packages, medium-size businesses can select a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and online service. For businesses with mission-critical applications who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide mid-size business networks enterprise-class availability, security and performance.

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UNIX, Windows Consultant Services
Windows and UNIX Engineer

If your business operates a UNIX or Linux network or a mixed-platform computer system, Progent's CISA and CISSP-certified consultants can help your entire enterprise in a wide array of security topics including security management practices, security architecture and models, connection control systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the fundamental skills and worldwide standards of knowledge that information security managers are expected to possess. These certification provide executive management the assurance that consultants who have earned their CISA or CISM certification have the background and theory to offer world-class security support and engineering help.

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Progent's certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support staff, create an enterprise-wide security plan, automate network management, assist with application development, and generate and test a DR/BC plan.

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Progent's pricing model is to charge for online support and on-premises help by the minute. Consequently, you owe exclusively for received services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum charge and requires no monthly commitment for services provided during normal working hours. Many service organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick repairs so you will not be tempted to allow simple problems to stay unaddressed.

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Windows Server 2019 Hybrid Integration Remote Support

Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, manageability, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.

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Configuration Manager 2016 automates software provisioning at scale, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, performs network health monitoring, enables safe self service, and offers a single point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid environments.

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Microsoft Windows 2003 Computer Consultants

Progent's certified Windows 2003 Server consultants offer computer help and expert consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, configuration, administration, and support offerings include system design, deployment, project management, on-premises and off-site network support and troubleshooting, Call Center services, expert security services, comprehensive outsourcing, and expert co-sourcing.

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Microsoft Small Business Server is a low-cost collection of server products that provides the foundation for a feature-rich but easy-to-manage information. The integration demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network consultant with hands-on expertise and extensive knowledge in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, administering, and servicing IT environments powered by the SBS suite of servers and applications.

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Microsoft Dynamics GP Computer Engineer
Dynamics GP Accounting Remote Support

important features of Dynamics GP accounting include a modular structure that lets you license only the components you require, a standardized architecture built on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and expenses and sales trends, integration with Microsoft Office to enable access to corporate data, the ability to integrate data from almost any db software or workstation application into Microsoft Dynamics GP, plus an open architecture that makes it possible to create specialized programs. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Dynamics GP, and can provide expert GP consultants to help you turn the advanced features of Microsoft Dynamics GP accounting into a productive business solution.

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