Urgent Online Help for Tampa UNIX, Linux, or Solaris SystemsFor small companies in Tampa or anywhere in the state of Florida, Progent offers support for information systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE engineers for challenging infrastructure problems, as well as the services of CISA and CISSP-certified security consultants to handle high-level security design and disaster recovery preparedness.

Progent's online technical support engineers offer exceptional leverage because they have the real-world experience and the sophisticated tools to solve most network problems rapidly. Efficient support reduces immediate costs since service calls require fewer chargeable consulting minutes. Remote help also eliminates the expense of dispatching an engineer to your site. Your organization benefits even more with incidental expenses by reducing or avoiding network outages and associated costs resulting from business discontinuity, upset customers and vendors, unproductive employees, and de-focused executives.

Progent's pricing policy for remote help is designed to stretch your IT service dollar. Progent bills per minute for phone consulting, so you are invoiced just for the support that you receive. Unlike typical remote support organizations, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute billing unit and clean model for billing save you from situations where speedy. minor repairs somehow turn into substantial tabs. Progent's penchant for solving problems quickly translates into your business spending less money.

Progent's Online Technical Support Tools
Over time, Progent has fine tuned an array of customized technologies and field-proven processes that allow the highest level of effectiveness for remote help and troubleshooting for small and midsize company computer networks. Progent offers protected Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Protected VPN access permits the experts of Progent's Technical Response Center to connect to your environment remotely without breaching system security.

Progent's highly evolved service database application maintains comprehensive documentation describing all support that Progent's customers have received. Progent's staff service personnel have the benefit of the records of services delivered to every client by any Progent engineer. This database of trouble tickets and responses is organized as a readily retrievable support database that allows Progent's online support engineers to share their experiences company-wide to make sure that the efficiency of Progent's support grows over time. Progent's advanced accreditations and working relationships with important industry leaders including Cisco and Microsoft permit access to additional massive support knowledge bases and permit priority response from vendors' internal engineering staff so Progent's online service experts can arrive at the most efficient resolutions quickly.

Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Support from Progent
To access Progent's remote support in Tampa or anywhere in Florida or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Urgent Support.

Phone-based Support Services Offered Progent
Progent's phone-based network support professionals offer credentials in a comprehensive set of disciplines. This broad scope of IT skills permits Progent's engineers to handle almost any emergency likely to take place in a small business network. Certificates awarded to Progent support experts in UNIX-family technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications earned by Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional, Voice Professional, CCDA and CCDP.

To support companies with multi-platform networks, Progent also offers access to engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Remote technical support services provided by Progent to companies in Tampa and anywhere in the state of Florida include:

  • UNIX/Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X online support services cover a broad array of computer technology such as network architecture, messaging systems, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server products for server hardware consolidation and simplified management, and migration from older applications to the latest MS Windows or Linux-based environments. Progent's group-oriented methodology for solving network problems enables fast escalation, if necessary, to consultants with appropriate expertise to tackle complex scenarios. This accelerates solutions of urgent problems, reduces network downtime, and lowers service expense.

    Progent's UNIX/Linux consultants can provide urgent phone-based help for analyzing problems within UNIX, Linux, or Solaris systems based on popular versions of UNIX such as:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux versions for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Network Problem Solving
    Cisco CCIE Consultants for Tampa, FloridaThe Cisco CCIE credential is the highest accreditation for networking professionals, and validates a consultant's network technology knowledge at the expert level. CCIEs can resolve even the most stubborn challenges associated with network design, installation, maintenance, protection, and repair. Cisco qualified CCIEs work on a privileged basis with Cisco's in-house support staff in isolating problems with IOS network management tools and coming up with alternate approaches or identifying program updates. Cisco qualified CCIEs are an exceptional cost-effectiveness since their depth of experience allows them to solve the most difficult problems quickly. In typical cases, less seasoned consultants can wrestle for many hours or days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes. Few service providers make CCIEs available to help small and mid-size companies. Progent offers quick phone contact with a CCIE so you can receive immediate support for complex network infrastructure issues that are hurting worker efficiency but are beyond the experience of your local IT maintenance resources. Progent's CCIE engineers can connect to your environment using state-of-the-art on-line troubleshooting tools in order to provide quick, secure, and affordable analysis and repair. Progent's CCIEs offer consulting for the entire range of Cisco's industry-leading family of networking products such as PIX Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network (VPN) products.

  • Authorized Windows Expertise
    Microsoft Windows Support for Tampa, FloridaProgent's Microsoft-premier remote service professionals offer computer system repair and consulting help for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support professionals who can assist you with a wide range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid integration support, SharePoint 2019 planning and configuration, Skype for Business Server planning and deployment support, Microsoft Lync Server 2013 integration and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a broad range of remote PC desktop services including Windows 7 migration help, upgrading to 64-bit workstation applications, integrating Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified System Security Specialists
    CISSP Premier System Security Experts for Tampa, FloridaProgent's certified CISSP and ISSAP security engineers offer a range of security services to bolster the protection of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows network against attacks or help you to recuperate quickly following a serious breach. Security solutions available from Progent cover comprehensive security evaluation using tools such as GFI LANguard, NMAP Port Scanner, and products from Solar Winds tools and Nikto; fast cleanup after virus and worm assaults; integrating firewalls; designing secure architectures for remote and mobile access; guarding your email system from viruses, spam and DHA attacks; and setting up 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting support to help organizations of any size integrate their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that utilize physical IT assets as well as cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Special Support Programs Available from Progent
Progent can provide the skills of seasoned remote consulting professionals for contract IT projects that small companies often need. Progent's rates for longer-term development or consulting tasks are set according to the level of expertise of the engineers required. Progent's experience with these important fields of computer technology enables customers to complete major initiatives within budget and on time. Progent's project-based remote engineering solutions include:
  • Call Center Expertise
    Progent's Help Desk support alternatives for small and midsize organizations with networks based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk Call Center outsourcing, Virtual Helpdesk services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are intended for small businesses who don't have the money or time to support an internal Call Center but who require fast access to a reliable Help Desk with professional telephone assistance as well as the in-depth expertise to escalate the most challenging tasks to advanced engineers.

    Progentís Help Desk sharing services allow your IT organization to split the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progentís Help Desk sharing service is an advanced support solution built around the top PSA platform for handling end-user service requests, ticketing, ownership, status tracking, and metrics.

    Progent's Call Center consulting expertise can assist you in creating an effective new Help Desk or improving your established one, identifying or modifying Help Desk software to address the particular demands of your corporation, or adding temporary phone support personnel to reinforce your in-house Help Desk group to deal with high-demand scenarios such as software transitions, mass upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of seasoned information technology experts gives your clients in Tampa or anywhere in the state of Florida instant assistance from a dependable network service group with years of background providing telephone-based support and remote repair service for networks that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Call Center perception as a key enabler of company performance, and Progent's policy is to solve rather than simply report IT problems.

  • Business Applications Services: Training, Development, and Problem Solving
    Progent's Applications Experts staff offers phone-based advanced consulting support and education in special business application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Microsoft Word, and MS Excel. To read additional information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Mac consultants can promote the artistic facets of Apple Mac systems by delivering remote help services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Macintosh applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with common projects like scanning or digitizing audio or video or building an audio/video production facility.

    Online Network Monitoring Support
    Progent can provide companies in Tampa, or anywhere in the state of Florida, online network monitoring services powered by MS System Center Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so your computer support is proactive rather than reactive. By spotting emerging issues before they grow into crashes, proactive monitoring can ward off disruptive and expensive network failures. Progent can also deploy system monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X systems, Windows environments, or environments powered by a combination of platforms.

How Your Tampa Company Can Contact Progent's Remote Support Professionals
To contact Progent about urgent online help with UNIX/Linux, Solaris, or Apple macOS and OS X computer systems, go to Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent.

Central Florida Contact Information:
Progent offers consulting services and onsite technical support in metropolitan Orlando and Tampa Florida.

Central Florida Onsite IT Consulting
Progent locations in Central Florida

City Street Address Contact Information
Orlando 121 S Orange Ave
#1500
Orlando, Florida 32801
Sales Phone: 321-754-1119

Link: Orlando Network Support Services
Tampa 5401 West Kennedy Blvd
Suite 100
Tampa, Florida 33609
Sales Phone: 813-694-9055

Link: Tampa Network Support Services


An index of content::


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Aironet 3600 Access Point Remote Technical Support Remote Technical Support for Aironet 1700 Access Point
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Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that integrates data and processes throughout your business, communicates easily with other applications, and brings together workers, clients and suppliers regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.

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Support and Help for Meraki Wi-Fi AP
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Progent's Meraki Wi-Fi AP consultants provide remote and on-premises support services to help organizations of all sizes to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including switches, ASR routers and firewalls to build a cohesive ecosystem that provides identical connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients regardless of their location or device.

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Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco devices for streamlined management.

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Progent's Linux support services offer small and mid-size companies and software developers assistance with managing and supporting Linux systems that operate with Microsoft-powered technology. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with a convenient single source to help you build and maintain a secure and reliable cross-platform network and communications solution that allows Linux and Microsoft interoperability by combining MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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Progent's Microsoft and Cisco-certified network experts can help your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help you to plan and carry out an efficient migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick return on investment by improving your productivity, lowering the cost of equipment and service, simplifying administration, and consolidating your vital communications technologies.

Cisco Router IT Consulting Firms Migration Companies for Cisco Remote Access
Branch Offices IT Services
Branch Office Remote Consulting

Years of background delivering Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched ability for supporting branch offices that require IT help with the responsiveness associated with with small organizations but which includes professional client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a sales office located anywhere in or any region served by Progent's consultants, Progent can offer a wide range of in-person and on-line network support services and network design expertise.

Cisco firewall IPS Outsourcing Online Support for ASA Firewalls
Citrix Essentials Consult Citrix for Hyper-V Consultancy
IT Consulting for Collocation
Hosting Facility Consultant Services

For enterprises with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco network consultants offer a range of network consulting services including project management, SOX compliance, office relocations, corporate security, system architecture, on-site or phone-based branch office support, and troubleshooting for data center hosting environments. A Progent network consultant can show you how to plan a multi-office network that makes smart use of collocation facilities and Internet data centers. Progentís Microsoft Premier consultants can help large corporations plan, deploy and maintain major rollouts of the latest releases of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and remote networking.

Cleveland, OH Outsourcing IT Support Cleveland Design Consultants
Cisco GTP/GPRS Support
Consulting Services for Cisco ASA 5500

Progent's Cisco CCIE-certified networking experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

Colorado IT Technical Support Company Design Consultant for Rhode Island
Technical Support for Meraki Switch Upgrade
Integration Support for Meraki MS 200 Series Switch

Cisco's Meraki family of access and distribution switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide affordable remote expertise to assist your company to plan and implement an efficient network architecture that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, create and test a disaster recovery plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a unified networking solution.

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Citrix Essentials for Hyper-V Consultants
Citrix Stage Manager Consult

Progent's Citrix consultants can assist your organization to evaluate the business benefits of the various versions of Essentials for Hyper-V, help you to integrate Citrix administration utilities with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtual environment while reducing the cost of resources and operations and streamlining administrative processes.

Computer Consulting SharePoint Server Support Services
Computer Consulting for Microsoft Dynamics GP Support and Setup for Dynamics GP
Consultants for Small Company
Small Company IT Consulting

If you have a small business IT system with 10 to 50 network users, Progent's computer outsourcing services free your organization from over-reliance on an individual independent consultant while giving you affordable and reliable access to enterprise-class network expertise. By providing network consulting service when you require it, providing advanced knowledge for critical applications, delivering value-added services such as 24x7 network monitoring, and billing only for support you receive, Progent offers you an affordable way for maximizing the profitability of your small business information system. Progent is the smart way for small organizations to create and maintain a robust and secure information network and to benefit from quick access to the experienced support ordinarily available only to enterprises who are able to support a large internal IT group.

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Progent can assist businesses of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and lower equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and make sure that you sidestep the typical mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN connections and also to integrate iPhones and iPads and Google Android handhelds.

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