Fast Online Technical Support for Tampa IT Networks
Fast Remote Support for Tampa NetworksFor organizations in Tampa or anywhere in the state of Florida, Progent offers remote technical support for networks based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified engineers have delivered remote troubleshooting to businesses in every state in the United States. (See recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE network specialists to solve complex infrastructure issues, plus the services of CISA and CISSP-accredited cybersecurity consultants to handle advanced security architecture and troubleshooting issues.

Progent's online support experts offer excellent value due to the fact that they possess the practical background and are equipped with the sophisticated technology needed to solve the majority of network issues quickly. This lowers immediate expenses because service calls use up fewer billable consulting minutes. Remote help also avoids the expense of sending a consultant to your location. Your organization benefits even more in incidental costs by minimizing or avoiding network downtime and related costs due to business disruption, upset clients, idle workers, and distracted management. Progent's extensive remote technical support know-how is particularly helpful for organizations that rely on public clouds for vital network infrastructure or applications such as Microsoft Azure, Amazon AWA, or Exchange Online, where onsite tech support may not be useful.

Progent's billing policy for remote help is structured to leverage your network support investment. Progent bills on a per-minute basis for telephone-based consulting, so you are billed just for the services that you actually get. In contrast to many online service organizations, Progent imposes no initialization charge or minimum job duration. Progent's one-minute granularity and clean policy for pricing save you from situations where speedy. minor repairs manage to turn into substantial bills. Progent's penchant for disposing of technical issues quickly means you saves money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has mastered an array of optimized tools and proven processes that permit the highest degree of effectiveness for online help and troubleshooting for IT systems of all sizes. Progent provides protected VPN support for VPN gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the staff of Progent's Technical Response Center to link to your system remotely without breaching corporate security.

Progent's advanced customer support reporting system maintains extensive documentation describing the support that Progent's customers have been provided. Progent's team engineers have access to the details of support rendered to each client by every Progent consultant. This archive of trouble tickets and responses is organized as a quickly exploitable proprietary knowledge base that allows Progent's online support experts to share their knowledge with the whole team to ensure that the value of Progent's technical support grows over time. Progent's extensive list of certifications and close associations with major industry leaders including Cisco and Microsoft open up other vast technical support databases and permit fast access to vendors' in-house engineering staff with the result that Progent's remote service experts can come up with the best resolutions quickly.

Remote support services provided by Progent to companies in Tampa and throughout the state of Florida include:

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, fixed-price services intended to allow small and medium-size businesses to utilize the same cutting-edge IT solutions used by some of the world's leading enterprises. The ProSight series of network management outsourcing services covers all key areas of information technology including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the complete malware attack progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you prove compliance with legal and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, optimize and debug their networking appliances such as routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with government and industry security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's preparedness either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that meets your company's needs. For more information, see Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the services of world-class online consulting experts for special IT programs. Billing rates for longer-term development or consulting tasks are determined based on the qualifications of the consultants assigned. Progent's experience with these special areas of computer technology allows customers to execute major projects economically and on time. Progent's project-based remote engineering solutions include:

  • Call Center Support
    Progent's Call Center service offerings for companies with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk Call Center outsourcing, virtual Helpdesk services, and Helpdesk process consulting. Progent's Help Desk Call Center outsourcing services are a convenient solution for businesses who don't have the money or time to build and maintain an internal Help Desk but who need quick communication with an effective Help Desk with proficient phone support as well as the ability to escalate the most challenging problems to advanced engineers.

    Progent's Call Center consulting expertise can support you in establishing an effective new Help Desk Call Center or enhancing your established one, selecting or enhancing Call Center application software to meet the unique needs of your corporation, or providing temporary phone support staff to work with your existing Help Desk group to deal with high-demand events like software migrations, major updates, or installing brand new applications.

    Progent's Help Desk Call Center team of experienced network professionals gives your computer users in Tampa or anywhere in the state of Florida rapid access to an efficient network service resource with substantial experience delivering telephone-based consulting and remote troubleshooting for computer environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux products. Progent's concentration is to earn the Call Center perception as a key driver of business productivity, and Progent's target is to resolve instead of simply record technical issues.

  • Business Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting Team provides online advanced consulting expertise and education in key application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for popular Microsoft business applications including CRM, Microsoft Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more information about Progent's consulting, custom programming, and education services, see Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; cohesive integration of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide world-class online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new deployment of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers organizations in Tampa, or anywhere in the state of Florida, remote hybrid network monitoring by providing System Center Operations Manager (SCOM) expertise and Microsoft System Center 2012 Operations Manager support. Progent can tune Operations Manager to fit your environment so your computer support is proactive rather than reactive. By uncovering looming trouble spots before they grow into network outages, automated monitoring can avoid disruptive and costly information system crises. Progent can also use network monitoring products such as Nagios and MRTG to diagnose UNIX/Linux, Solaris, or macOS and OS X systems, Windows networks, or systems that support a combination of OS platforms.
How Your Tampa Business Can Contact Progent's Remote Technical Support Professionals
To contact Progent about emergency remote assistance with Microsoft Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Emergency Online Support, telephone 1-800-993-9400, or refer to Contact Progent. For organizations and startups in Tampa or throughout the state of Florida, Progent's phone-based computer support engineers can provide effective and affordable system support the instant your company has to have it. Long experience delivering remote repair services has led to Microsoft Partner status for Progent's consulting experts and has helped Progent to develop world-class troubleshooting skills and to refine remote access tools to repair computer problems quickly while avoiding the cost and lost time associated with in-person service calls.

Even if your Tampa organization relies on a local independent support technician or maintains an in-house IT staff that know how to handle ordinary network problems, Progentís Microsoft certified consultants can still offer an easy and transparent virtual extension of your local resources for situations when your regular service personnel either don't have the time or the knowledge to handle unexpected system emergencies or especially tough integration problems.

Details of Progent's Online Computer Services for Tampa
Progent's phone help, Internet-based troubleshooting, network security expertise, and system administration services offer businesses in Tampa or anywhere in the state of Florida the greatest leverage for your IT budget. Whether you require occasional telephone help and remote troubleshooting or ongoing Help Desk Call Center support and network administration, Progent's experts can provide your business world class IT support while allowing you to eliminate the cost and hassle of maintaining a large in-house IT staff. Key features of Progent's online help services include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support firm and Progent's number of employees, depth of technical knowledge, refined remote support software, and understanding of enterprise networking enable companies to avoid the limitations associated with excessive reliance on smaller service firms, individual freelance consultants, or limited in-house IT help.

Progent adds value by offering:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional experience, in the trenches of IT service, performing a wide variety of IT tasks for a large array of businesses. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its support staff. This ensures that you get not just world-class IT skills, but also a consultant with field-tested methods for using technical knowledge to resolve actual network problems efficiently.

  • Value Pricing
    Progent's pricing model is to charge for remote service and on-premises help per minute. As a result, you owe only for delivered services. Progent does not impose a higher rate for off-hours or urgent service, and inside California or in areas where Progent offers in-person support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no initialization charge and asks no monthly commitment for support services provided during normal working hours. Many service firms demand large minimum fees or charge for each quarter hour or longer. Progent's fine granularity does away with large bills for quick repairs so you will not be tempted to permit simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to handle problems that are within their scope, Progent is able to focus on offering hard-to-find skills where Progent has few competitors. Businesses who work with trusted independent service providers or who maintain in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested methodologies to make their networks more robust, protected, and productive.

  • 24x7 Server Monitoring with Microsoft Operations Manager
    Progent is one of the few IT service firms to provide round-the-clock remote tracking services powered by MS Operations Manager. MS System Center Operations Manager causes your network maintenance to be proactive rather than reactive. By uncovering potential problems before they result in lost productivity, network monitoring can keep your information network from painful and costly availability losses.
How Does My Business Start Getting Remote Technical Help from Progent?
To get started with Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.


An index of content::


64-bit Server Consultants 64-bit Migration Professionals
ADSL2+ Consultants WiMax Specialists
Network Consulting for Windows Emulation for macOS
Online Support Services for Windows Applications on Apple Mac

For companies with a combination of Mac and Windows computers, there exist two popular alternatives for using Windows-only applications on a Mac: remote access to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach an Apple Mac to a networked Windows-based computer to run Windows programs and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so you can use Windows software directly. Progent's macOS and Mac OS X technology consultants can assist your organization to maintain these products for running Windows programs on your Macs and can also help your organization to assess and install third-party products for Windows PC simulation.

ASA Firewalls Integration ASA 5500-X Firewall with Firepower IT Consultants
Dynamics GP Accounting Help and Support
Dynamics GP Software Remote Technical Support

Microsoft Dynamics GP 2010 financial software is a full-featured business management and analytics solution that integrates information and processes throughout your business, interfaces seamlessly with other solutions, and connects workers, customers and vendors regardless of time or place. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a robust, protected server and network environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.

Adaptive Security Device Manager Consultant Network Consulting for Cisco ASA firewall VPN
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Cisco ASDM Firewall Management On-site Support
Cisco PIX to ASA upgrade Remote Support Services

Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

Apple MobileMe On-site Support MobileMe On-site Technical Support
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Automatic Topology Mapping Technical Support ProSight Remote Network Infrastructure Troubleshooting Support and Integration
ProSight Virtual Hosting Consultant Services
ProSight VM Hosting Consultancy

Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a world-class data center facility, and the technical services of Progent's Microsoft-certified consulting group to provide small companies with a complete IT outsourcing solution that enhances network availability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and critical business application servers hosted in a safe and reliable data center on a fast, non-stop virtual machine set up and supported by Progent's network service professionals.

Award Winning Assessment Small Business Computer Consulting Services in Santa Cruz County
BlackBerry Redirector Small Business IT Consulting Company RIM BlackBerry Small Business IT Outsourcing Services
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Professional for Bandwidth Throttling Test Lab
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The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for testing line-of-business applications, developing efficient migration methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, resolving compatibility problems, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to configure proper pilot systems, the lab reduces capital costs and engineering risk while keeping vital network initiatives on schedule.

CISSP Compliance Auditor CISSP Security Contractors
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IOS Software Consultant Services
3800 Router Computer Consultant

Cisco has designed a full array of routers including routers designed to deliver the protection, performance, and availability required by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you support new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.

CISSP Security Company Toledo Bowling Green Security Security Firms
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ISA 2000 Server Specialist
Information Technology Consulting for ISA 2004 Enterprise Edition Server

Progent's certified ISA Server consultants have extensive experience configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

California Mountain View IT Consultants Network Specialist California
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Support and Integration for SharePoint Server 2007
SharePoint Server 2007 Configuration

Progentís Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development services for SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. SharePoint provides a common spot for your employees or customers to connect to, organize, distribute and interact with useful information, files, and applications and to communicate with other people. SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, clients, workgroups and projects with the data theyíve created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can assist your organization to support your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.

Catalyst 4500 Switch Computer Consultant CCIE Certified Remote Troubleshooting for Catalyst Switching
Charlotte, NC Slackware Linux, Solaris, UNIX Specialist Ubuntu Linux, Sun Solaris, UNIX Support Outsourcing in Charlotte, NC
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Progent offers a selection of programs that allow single consultants or organizations to profit by becoming referrers, selling assistants, or resellers of Progent's technical support services and advanced consulting. Options include performing as a sales representative for Progent-branded support or taking advantage of Progent's consulting engineers under your own service brand as a transparent arm of your network consulting company.

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Progent can provide rapid remote access to Cisco-certified CCIE networking experts. Progent's CCIE experts can connect to your environment using powerful remote support tools to provide fast and affordable troubleshooting and remediation of critical network issues.

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Progent uses an enterprise-class service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of services performed, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports sent by each consultant to each customer. The practice of documenting and organizing support activity allows more effective service and eliminates a slew of common misfortunes such as when a service customer is effectively held captive to a consultant who wonít release the keys to the kingdom.

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Microsoft Exchange 2016 Upgrade Planning Consultant
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Progent can help your business in all facets of your upgrade to Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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SQL Server 2014 includes major improvements in key areas including speed, uptime, security, and cloud readiness. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and on-premises consulting services such as planning, deployment, management, remediation, and application development services to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.

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Progent's Solaris platform consulting services provide small and mid-size companies and developers assistance with managing and supporting Solaris systems that run with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA credentials. This broad range of expertise provides you with an easy single consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

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Microsoft Lync Presence Consultants
Microsoft Certified Lync Server 2013 PSTN Gateway Professional

Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with application sharing, as well as IP and PSTN calling across a wide range of desktop and mobile endpoints. Progent's certified Lync 2013 consultants and system integrators can assist you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your ROI, and provide custom online and onsite training to your IT team and users. Progent has expertise in key components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

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Nagios for Linux Services
MRTG Online Consulting

Nagios and MRTG are powerful, license-free monitoring tools that operate on Linux and can be used to monitor UNIX/Linux networks, Microsoft Windows systems, or mixed-OS situations where the Linux OS and Windows run side by side. The Nagios monitor allows system managers to monitor network services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you track the traffic through SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring engineers can show you how to utilize both these tools to streamline and repair your system.

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Microsoft Operations Manager 2005 Online Technical Support
Microsoft Operations Manager 2005 Information Technology Consulting

Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progentís Microsoft Premier IT consulting professionals. With Progent's economically priced network service packages, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small company networks world-class availability, security, and productivity.

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ISSAP Certified Cybersecurity Engineer
ISSAP Certified Cybersecurity Architecture Consultants

Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through thorough examination and significant experience with information security architecture. ISSAP security experts have comprehensive understanding of access control systems and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your business with all aspects of secure network architecture.

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Microsoft Expert IT Consultant for Microsoft ISA 2004 Server
Internet Security and Acceleration Server Engineer

Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with many locations, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your productivity.

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Planning Phase: Design and Architecture Proposals Phone Support Services
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When performing consulting projects for enterprise clients, Progent uses a structured approach based on specified milestones so as to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and expert deployment. All facets are recorded to provide a comprehensive summary of technical services delivered and to assist in downstream system maintenance.

Fault-tolerant system Support and Help Independent IT Consultant for Windows 2008 Cluster
Consulting for Dynamics GP Continuum
Dynamics GP Custom Software Information Technology Consulting

Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that let you track your business more thoroughly, transforming raw data into useful insights into your business.

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Gary, Indiana Microsoft SQL 2008 Troubleshooting SQL 2012 Small Business Server Support
Great Plains Migration Consulting Services Specialists
SQL Server 2008 Technical Support Services
MS SQL Applications Consultant

SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge enterprise-class programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.

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Hyper-V 3.0 Server Computer Consulting

Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in key areas including secure multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to cut network expenses and improve productivity.

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Barracuda Backup Deduplication Network Consultant
Barracuda Backup Troubleshooting Consultant

Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a virtual appliance with comparable features but which utilizes your existing storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting services to assist your business to plan, integrate, operate and repair a backup and disaster recovery solution built on Barracuda technology.

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MCSE Expert Certified Windows 10 Installation Online Troubleshooting
Microsoft Windows 10 Configuration Manager Engineers

Progent's Microsoft-certified consulting experts can assist businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's consultants include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and post-migration technical help.

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Data Center Specialists
Multi-site Server Consulting

For large organizations, Progent can leverage internal network support groups by providing extensive background in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branches, Progent can perform as a transparent nearby extension of corporate network management. Progentís enterprise support services include company-wide security, online branch office support, network design, Sarbanes Oxley conformance, project planning, and top-level service for multiple location office environments powered by Enterprise Windows 2000. Progent can offer on-site consultants and technicians to help with a site relocation or branch move, or a system designer to help with building or utilizing an Internet Data Center or Hosting Facility.

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Integration Services for Fedora Linux, Sun Solaris, UNIX Ubuntu Linux, Sun Solaris, UNIX Configuration
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OS X VoIP Online Troubleshooting
Apple Mac Network Professional

Progent's Apple Mac networking engineers can assist you with a broad array of network foundation issues including system architecture, off-site and mobile access, internetwork communication, security, and new technologies including VoIP and high-speed wireless connectivity. For business networks based exclusively on Apple Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and size to handle the complexity of planning, integrating, and supporting a network infrastructure that is robust, safe, efficient and aligned with your corporate objectives. Progent can help you deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan storage area network systems. Progent can also give you access to certified experts to support Cisco routers and switches.

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Server Monitoring Services
ProSight Windows Server Management IT Services

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system running at peak levels by tracking the state of critical assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that all potential issues can be addressed before they have a chance to impact your business.

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Exchange 2003 Network Engineer
Exchange 2003 Support

Progent's Microsoft-certified professionals offer computer support and IT consulting services for Microsoft Exchange Server 2003, Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and support services for Exchange 2003 Server include system design, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.

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Exchange 2007 Edge Server Help and Support
Microsoft Exchange Support and Integration

Progent's expert support team can help you design and implement an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.

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Progent provide businesses of all sizes enterprise-class network online or on-premises consulting services for information systems based on Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security consulting for businesses varying in size from the small office to the global enterprise.

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If your business does not need emergency remote help but expects to need assistance with your information system in the near future, you can save time and expenses and guarantee that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales specialist and signing up as a client. For more information, call 800-993-9400 or send email to information@progent.com.

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Midsized Business Networking Help
Cisco Certified Expert Midsized Office Small Business IT Support Firm

Progent provides IT support for mid-size businesses who have 100 to 250 system clients. The mid-size business or office has traditionally been an overlooked part of the market for IT consulting services. The cost structures and service access models of major third-party service firms make them excessively expensive for the ordinary small company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an IT network whose complexity and sophistication are often similar to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT support costs of an SMB while offering the small organization with big-company service from certified, IT experts knowledgeable in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for the quality of network support appropriate for a mid-size organization without paying enterprise costs, you need Progent.

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Network Consultants for Meraki Access Point
WAP Computer Engineer

Progent's Cisco-certified Wi-Fi integration consultants can help you to configure, manage, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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Windows 10 Management Onsite Technical Support
Microsoft Windows 10 Assessment and Deployment Kit Technology Professional

Progent's Microsoft-certified consulting experts can assist organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and on-premises assessment and migration support for Windows 10 provided by Progent include ROI analysis, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined deployment and management, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for IT support staff and end users, and ongoing consulting support.

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Midtown Houston Support and Integration for Microsoft SharePoint Server 2007 Microsoft SharePoint 2013 Computer Consultants in Energy Corridor, Houston
Napa County Remote Troubleshooting for Windows Security Design Company
Windows 2003 Server IT Services
Microsoft Windows 2003 Technology Consulting

Progent's Microsoft-certified Windows 2003 Server engineers offer network help and expert consulting services for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, update, and support offerings include system planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.

Network Consult Vermont Upgrade
Microsoft Certified Expert Consult for Dynamics GP Development
Dynamics GP ODBC Consulting Services

Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that allow you to analyze your business more effectively, turning raw information into valuable understanding of your company and customers.

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Massachusetts Problem Resolution

Progentís Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals offer after-hours telephone support and remote secure network connection to troubleshoot and repair network problems quickly and affordably. The breadth of technical experience represented by Progent's staff of nationwide support engineers makes it possible to escalate even the toughest problems to appropriate specialists as needed. For urgent problems, the TRC tries to respond to your request for service within one hour.

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QTS/Herakles Sacramento Colocation Center Services
Consulting for QTS Sacramento Natomas Data Center

The QTS (formerly Herakles) Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation facility or if your company is considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a variety of cost-effective consulting services such as colocation migration, equipment deployment and upgrades, infrastructure improvements, comprehensive project management services, virtualization expertise, remote network monitoring, automated system administration, application development, disaster recovery/business continuity solutions, data security evaluation, and the support of Progent's Test Lab.

Nexus Switch Upgrade Technical Consultant Nexus Switch LISP Consulting Services
Office 365 Mac Integration Consulting Engineer
On-site Support in Toledo IT Services for Debian Linux, Solaris, UNIX Toledo, Lucas County
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Online Help for Remote Monitoring and Reporting
Comprehensive Event Management Support Services

Small to mid-sized companies can now get all the benefits of Operations Manager and also have quick access to Progentís Microsoft certified IT support experts. With Progent's economically priced IT service packages, mid-size organizations can choose a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small and midsize company networks world-class reliability, protection and performance.

Outlook autodiscover Engineer Support for Office 365 and iOS
Remote Support for Wireless Bridge
Wireless Support Services

Progentís wireless consultants can help small businesses design, choose, test, install and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of security that equals or excels wired connections. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can show you how to identify and install the wireless link solutions that align best your company needs.

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Fault Tolerant OSPF Configuration Consulting Services
Fault Tolerant Branch office Network Support Services

Progentís non-stop interoffice connectivity and fault tolerant network infrastructure professionals can help small organizations achieve fault tolerant Interoffice connectivity via fully redundant networks with transparent failover. Progentís CCIE engineers can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers affordable 24x7 interoffice connectivity.

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ProSight Email Security Gateway Specialists

Progent's ProSight Email Guard uses the technology of top information security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

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Problem Resolution Network Engineer
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Project Planning Engineer Microsoft Expert Enterprise Project Management Consult
CISSP Certified security Systems Engineer Specialist
CISSP Certified Cybersecurity Group

Progent's CISSP-premier network security consultants can assist organizations of any size with any facet of IT security. Progent can help implement efficient security systems that protect a small office against modern malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile clients accessing network resources distributed over a mix of physical sites and various clouds.

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Consultant Rates Consultant Services
Consulting Hourly Rate Consulting Team

Progent's pricing model is to bill for phone support and in-person help per minute. Consequently, you are charged exclusively for delivered services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent offers in-person service, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup charge and requires no monthly commitment for support services delivered during normal business hours. Many service firms demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick repairs so you will not be tempted to permit minor problems to fester.

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64-bit Upgrade Consultant Services
Consultants for 64-bit Processing

Progentís Microsoft-premier consultants can assist your organization to update your application servers or workstations from 32 to 64 bits. Progent can help your company to calculate the risks and benefits of migrating to 64-bit computing, design an efficient upgrade strategy that reduces operational disruptions, and provide economical, expert remote help to assist you to configure 64-bit software and applications on your current computers.

Remote Branch Office Network Installation Consultant Services
Unified CM and Exchange Online Setup and Support
Collaboration Technical Support

Cisco Unified Communications Manager, originally known as CallManager, functions as the core of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express provide a modern IP-PBX by integrating tightly with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly remote and onsite support to help businesses of all sizes to create and administer CUCM deployments by providing Unified Communications Manager integration and technical support consulting services that add maximum productivity. Progent's consultants can assist with any facet of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.

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Information Transfer IT Consultant

Progent is committed to information transfer from Progent's support experts to clients. By educating customers to deal with technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Small businesses who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.

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Intune SCCM Integration Online Technical Support

Progent's Intune consultants can assist you to understand the business case for adopting Intune for managing your mobile devices including laptops, smartphones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to define policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.

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Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest Wi-Fi controller technology.

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Microsoft Windows Cluster Setup and Support

Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small businesses to reduce network downtime by offering affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT design, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity consultants can assist your company to develop and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progentís disaster recovery engineers can help you to architect, implement, and maintain resilient technologies such as redundant Internet access, virtualization, clustering, network load balancing, continual off-site backup, and geographically dispersed data centers.

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SRST Engineer
Cisco VoIP Phones and Jabber Support Services

Progent's Cisco-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Unified CM, originally branded CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST systems for survivability.

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Microsoft Hyper-V 3.0 Information Technology Consulting

Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in key areas such as multitenancy, flexible network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Hyper-V to deploy and manage virtual servers to cut IT expenses and enhance availability.

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SMS Migration Engineer
Remote Support for SMS Server 2003 Migration

Progentís certified consultants offer small and mid-size businesses world-class consulting services for SMS Server and System Center Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the update management platform previously known as SMS Server. System Center Configuration Manager provides a range of new features to Systems Management Server including full automation, integrated Windows Vista Windows Server 2008 awareness, NAP security support, and boot image management. Progentís certified engineers can show you how to use SMS Server or Configuration Manager economically for streamlined operating system and application software deployment, security patch control, software metering, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from Microsoft Systems Management Server 2003 to Configuration Manager 2007.

Tampa Information Technology Outsourcing Small Office IT Consultants for Windows Server 2012 in Scottsdale Tempe Paradise Valley
Tampa Network Consulting Group Remote Consulting for SharePoint Server 2007
Tampa Outsourcing IT Microsoft Windows Small Business Server Online Help
Tampa, FL Online Support San Joaquin County Computer Consulting Company Northern California
IT Consultant for MS Virtual Server Administration Website
Hyper-V Virtual Server Consultant Services

Progent's Microsoft-certified consultants can help you analyze the possible benefits of Hyper-V-powered server virtualization for your company, perform test installations to verify Hyper-V's operation with your line-of-business software, evaluate your network and server infrastructure for optimal performance with virtualization solutions, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, train your IT staff to track and manage Hyper-V, offer world-class consulting help for improving the protection of your virtual machines, design and validate business continuity procedures that optimize network uptime, and provide continuing consulting and technical support including low-cost online repair and turn-key Help Desk outsourcing.

Tampa, FL Outsourcing Firm Alpharetta Small Business Network Support
Tampa, Florida Design Companies Macintosh Network Consultant
64-bit Upgrade Engineer
64-bit Migration Technology Professional

Progentís Microsoft-certified engineers can assist you to update your servers and/or workstations from 32 bits to 64 bits. Progent can help you to calculate the costs and advantages of moving to 64-bit computing, design an affordable upgrade strategy that reduces operational disruptions, and offer inexpensive, expert remote support to assist your organization to install 64-bit operating systems and application software on your current hardware.

Tampa, Florida IT Consultants On-site Technical Support for St. Paul
Consulting Services for Building-to-building Wireless
Specialist for Small Business Wireless

Progentís wireless professionals can help small companies plan, choose, evaluate, configure and maintain protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that matches or exceeds wireline interfaces. Progent provides expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to identify and deploy the wireless link solutions that fit best with your company needs.

Tampa, Florida Repair Windows Security Networking Consultancy Shawnee County Kansas
Tampa, Florida Support Outsourcing Services IT Outsourcing Firms Northern California
Tampa, Florida Technical Consultant Ripon Computer Specialists in California
Technical Consultant for Windows Server 2012 Microsoft Windows Server 2016 installation and Administration
Private Cloud Virtual Datacenter Hosting Professionals
Private Cloud Virtual Datacenter Hosting Consult

Progent's ProSight Virtual hosting services provide small businesses a variety of advantages including lower capital expenditures, savings on operational expense, improved management focus, world-class security, enhanced fault tolerance, and regulatory compliance.

Technology Consulting Cisco Integration Firms
Technology Consulting for Anchorage Anchorage Server Administration
Dynamics GP Power BI IT Consultants
Great Plains Support

important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you buy just the components you require, a standardized foundation based on Microsoft technologies to secure your investment and offer a highly integrated environment, enhanced reporting capabilities that permit you to monitor all activities, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the capability to integrate information from almost any db software or workstation software into Microsoft GP, and an open design that makes it easy to develop custom programs. Progent can help you set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can offer experienced GP/Great Plains consultants to show you how to convert the powerful features of Microsoft Dynamics GP/Great Plains business accounting software into a productive business management solution.

Technology Consulting for Windows 2008 Server in Glendale, CA Windows 2008 Server Outsourcing Services Glendale, CA
Technology Support for Hayward California CISSP Certified Security Administration for East Bay
Top Quality Cisco Remote Consulting Cisco Configuration Services
Top Rated Computer Network Consulting Contract Job for Network Remote Engineer Bakersfield San Joaquin Valley
SCVMM 2012 Templates Remote Support Services
MCSE Expert Certified SCVMM Network Consultant

Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to move from an older version of SCVMM or from a third-party management platform, and Progent can help you to optimize and repair your current SCVMM environment to make sure you realize maximum return on investment.

Training for Office Word for Mac Entourage Training
Microsoft Solutions Framework Project Methodology Small Office Network Consultant
Access to External Support Databases Information Technology Consulting

Progentís team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional background, in the trenches of network support, performing a broad variety of technical projects for an extensive mix of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its consulting staff. This guarantees that you get not only expert technical help, but also a support engineer with field-tested approaches for using computer knowledge to resolve real-world network problems quickly.

Troubleshooting Fort Worth Texas Fort Worth Online Support for Redhat Linux, Sun Solaris, UNIX
Home Based Cisco Consulting Job
Contract Job Opportunities for Home Based Microsoft Certified

Progent is convinced that a well architected and executed information system is a pivotal piece for accelerating any company's success, and Progent applies this credo in our corporate system environment. Progent has built a non-stop virtual office infrastructure that enables Progent's staff engineers and authorized contractors to offer fast and efficient service, collaborate easily on sophisticated jobs, and gain from career and private growth from being part of an exciting business ethos of personal drive and freedom.

UNIX Specialist UNIX Engineers
Ubuntu Linux, Solaris, UNIX Computer Consulting Oklahoma City Shawnee Oklahoma City Oklahoma Suse Linux, Sun Solaris, UNIX IT Consulting
Ubuntu Linux, Solaris, UNIX Technical Support Emergency Online Support Services
Ubuntu Linux, Sun Solaris, UNIX Network Consultant Gentoo Linux, Sun Solaris, UNIX Support Services Chesapeake, South Hampton Roads
Engineers for Windows and UNIX
Windows and UNIX Services

Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient one-stop consulting firm to help you create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Upgrading Orlando, FL Small Office Computer Consulting for Microsoft Exchange Orlando, Orange County
VMware vSphere Integration Online Help Consulting Services for VMware vRealize Automation vRA
Windows Server 2012 Virtual Fibre Channel Integration Support
Windows Server 2012 Storage Spaces Online Technical Support

Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and rollout plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security plan, automate network administration, help with application development, and build and validate a disaster recovery/business continuity plan.

VPN Routers Integration Services 2800 ISR Router Remote Troubleshooting
Cisco Management IT Consulting
Cisco Router Information Technology Consultant

Progent's Cisco certified networking consultants have extensive experience assisting Internet Service Providers to architect, implement, administer, optimize, and troubleshoot high-availability, scalable connectivity solutions appropriate for shared public networks.

Virginia Software Outsourcing Consultant Virginia Implementation Services
Aironet 1700 Access Point Configuration
Cisco Mobility Express Onsite Technical Support

Progent's certified wireless consulting experts can help organizations of all sizes to plan, deploy, manage and troubleshoot Cisco Aironet wireless AP environments to achieve the throughput, coverage, capacity, expandability, security and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and onsite support for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.

Virus Protection information Systems Audit Telecommunications Security Security Auditor
Walnut Creek Small Business IT Outsourcing Firms Pleasant Hill Server Migration Specialists in California
Online Consulting for Windows Applications on Apple Mac
Remote Desktop Connection for Apple Mac Technical Consultant

For companies with a combination of Mac and Microsoft Windows computers, there are two popular alternatives for running Windows-dependent software on a Mac: remote access to an actual Windows PC or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Microsoft Windows-based computer to use Windows programs and access system resources. Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac system so you are able to use Microsoft Windows software locally. Progent's Mac technology consultants can assist you to maintain these products for using Microsoft Windows applications on your Macs and can in addition help your company to assess and install other solutions for Microsoft Windows PC emulation.

Washoe County Nevada Emergency Phone Support Online Troubleshooting Microsoft and Apple Remote Technical Support Reno Nevada
Online Technical Support for Co-Location
Colocation Specialists

Progentís colocation center support services are intended for companies with hardware located at IDCs or data center colo hosting facilities and in need of timely on-site assistance at the colocation site plus remote support from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of Internet Data Centers and IDC and colo support services such as system topology evaluation, Windows and UNIX server integration and maintenance, troubleshooting for server and communications infrastructure, design and installation of high availability configurations, defining and deploying layered security defenses, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering systems.

Watsonville Computer Network Providers in California Aptos Small Office Network Consultants California
Western New York Rochester Cisco Network Design and Configuration Cisco IT Consulting Firms
White Papers for IT Outsourcing Advantages IT Co-sourcing Whitepapers
Tracking Service Costs Network Consultant
Microsoft Certified Partner Professional for Service Reports

Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike many independent consultants or local service organizations who offer minimal documentation or details of services done, each service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports transmitted by each staff member to every client. The discipline of documenting and organizing support records results in more efficient support and avoids a slew of typical problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.

White Papers for IT Outsourcing Examples IT Co-sourcing White Papers
Juniper NetScreen IPsec VPN Computer Security Specialist
Juniper NetScreen VPN Security Certification

Progent's Juniper Networks-certified NetScreen engineer can help your company to install and optimize NetScreen 5000 series routers, upgrade from previous NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology environments.

Windows 2008 Server Server Help Windows Server 2012 Information Technology Outsourcing Firms
Windows 8.1 Backup and Restore Computer Engineer Microsoft Expert Windows 8 Professional
Entourage and Exchange Online Support Services
Consulting Services for Outlook Mac

Exchange Servers and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and send email, examine the Exchange global address list, import addresses, sync up appointments, and invite people to meetings with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage training.

Windows Server 2012 R2 Server Integrators in Augusta Aiken Server Administration for Windows
Windows Server 2016 Design in California Central Valley Fresno Madera Small Business IT Outsourcing Firm
ProSight Server and Endpoint Management Setup and Support
ProSight Windows Server Management Remote Troubleshooting

ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of critical devices that power your IT network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they can disrupt productivity.

Windows Server 2016 Small Office Computer Consultants Support Outsourcing for Windows Server 2016
Wireless Security Technology Professional Services for Wireless Security
Solaris Consulting
Solaris Integration Services

Progent's Solaris family consulting experts offer small businesses and software developers help with administering and maintaining Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with an easy one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

Work From Home Job for Microsoft MCSA Consulting MCSE Consulting Freelance Jobs