Immediate Remote Help for Tampa Computer Systems
Immediate Phone Consulting for Tampa NetworksFor businesses located in Tampa or anywhere in Florida, Progent offers online support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified professionals have delivered remote support to businesses in every state in the United States. (Check out recommendations from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to solve complex infrastructure problems, as well as the services of CISSP-accredited cybersecurity consultants to handle advanced security architecture and diagnostic jobs.

Progent's online technical support engineers offer excellent leverage due to the fact that they possess the practical background and have access to the sophisticated tools necessary to solve the majority of network problems rapidly. Efficient support reduces immediate costs since service calls require minimal billable consulting minutes. Remote support also avoids the expense of dispatching an engineer to your site. Your company benefits additionally with indirect expenses by minimizing or avoiding system outages and associated costs stemming from business discontinuity, upset customers and vendors, idle workers, and distracted executives. Progent's advanced remote technical support experience is especially important for businesses that depend on public clouds for vital infrastructure or software such as Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite tech support may not be useful.

Progent's pricing policy for online help is structured to stretch your network support dollar. Progent bills per minute for telephone-based consulting, so you owe only for the support that you receive. Unlike many online service firms, Progent requires no service activation surcharge or minimum payments. Progent's per-minute billing unit and clean policy for billing do away with situations where fast solutions manage to end up as major invoices. Progent's penchant for solving problems efficiently means you saves cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered a set of customized tools and proven processes that ensure the maximum degree of effectiveness for remote technical support and repair for computer networks of any size. Progent offers safe VPN support for VPN gateways from multiple popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity allows the consultants of Progent's online support team to link to your company's environment remotely without compromising system security.

Progent's sophisticated service database system maintains extensive documentation of the support that Progent's clients have been provided. Progent's team consultants have the benefit of the specifics of services delivered to each Progent customer by any Progent consultant. This archive of anomalies and responses is organized as an easily exploitable proprietary database that permits Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the value of Progent's support improves daily. Progent's advanced accreditations and working associations with important technology companies including Cisco and Microsoft open up other vast technical support knowledge bases and permit priority response from vendors' internal engineering staff with the result that Progent's online service specialists are able to determine the best solutions in the least time.

Online support available from Progent to clients in Tampa and anywhere in the state of Florida include:

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price managed services designed to enable small and mid-size businesses to benefit from the same advanced IT solutions deployed by many of the industry's leading corporations. Progent's ProSight portfolio of network monitoring and management services addresses all critical facets of modern networking including email protection, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior machine learning technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering via leading-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's unique requirements and that helps you prove compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical files, apps and VMs that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that require critical software patches, or resolving performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your Progent consultant so that all potential problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an objective assessment of the health of their IT system. Based on some of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and less downtime. Learn more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your organization's ability either to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information concerning your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup/recovery system that aligns with your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Additional Consulting Services Available from Progent
Progent offers the services of world-class online consulting professionals for contract information technology programs. Billing charges for longer-term consulting tasks are set according to the qualifications of the consultants required. Progent's background in these special areas of computer technology enables clients to execute major initiatives economically and on schedule. Progent's project-based remote consulting solutions include:

  • Call Center Services
    Progent's Help Desk support alternatives for organizations with environments that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology include comprehensive Help Desk services, co-managed Help Desk support services, and Call Center consulting. Progent's Standard Help Desk Services provide small organizations a comprehensive solution that handles all facets of remote Level 1 desktop support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Call Center consulting services can guide you in creating an efficient new Call Center or improving your existing one, evaluating or modifying Help Desk software products to handle the special requirements of your company, or adding occasional phone support staff to supplement your internal Call Center team to handle high-demand scenarios such as software migrations, major updates, or rolling out brand new applications.

    Progent's Help Desk staff of experienced information technology consultants offers your computer users in Tampa or anywhere in the state of Florida immediate contact with a dependable network service group with substantial background offering phone support and online troubleshooting for networks based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology. Progent's concentration is to give the Help Desk recognition as a key contributor to company performance, and Progent's aim is to solve instead of just document network issues.

  • Applications Support: Training, Custom Programming, and Integration
    Progent's Applications Consulting Team offers remote and in-depth engineering support and education in key business application fields such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, custom programming, and training for Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Office 365 Word, and Office 365 Excel. To learn more concerning Progent's expertise, customization, and education offerings, see Progent's Business Application Experts Services.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS environments that include Linux, Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate smoothly from a prior version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring Services
    Progent can deliver businesses in Tampa, or anywhere in the state of Florida, online IT infrastructure monitoring by providing System Center 2016 Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can tune SCOM to accommodate your business so that your IT support is proactive rather than reactive. By spotting potential problems before they expand into full-scale emergencies, system monitoring can ward off disruptive and costly information system breakdowns. Progent can also assist with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft networks, or environments that support a combination of platforms.
How Your Tampa Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency online help with Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Phone-Based Help, call 1-800-993-9400, or see Contact Progent. For businesses and new ventures in Tampa or anywhere in the state of Florida, Progent's phone-based network support specialists are ready to provide effective and cost-effective IT support the instant your business needs it. More than 15 years of offering remote technical assistance has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting capability and to refine online connectivity technology to fix IT problems rapidly while avoiding the expense and lost productivity associated with on-premises support visits.

Even if your Tampa business has a local independent support technician or employs an in-house organization that know how to deal with common network problems, Progent’s Microsoft and Cisco certified consultants can still provide an easy and seamless virtual expansion of your on-site resources for situations when your usual IT support personnel either lack the availability or the knowledge to handle unexpected system crises or especially complex integration projects.

Benefits of Progent's Network Help for Companies in Tampa
Progent's online network troubleshooting services enable your Tampa company to enjoy the advantages of immediate, world-class IT support without the expense of managing a full-time IT staff. Your network will acquire added business worth by becoming increasingly available, efficient, and secure. Benefits to your business include:

  • Convenient virtual expansion of your on-site IT resources
    For most offices in Tampa and throughout Florida, nearby network service resources, whether consisting of freelance consultants or a full-time maintenance staff, can deal with the majority of network issues. However, major troubles may occur when local resources are too busy or absent, and some trouble may stem from IT products that is beyond the scope of your local support personnel. In these instances, Progent's on-call service experts provide an easy, quick, and budget-friendly solution to supplement your regular resources and to transfer valuable information to increase your ability to resolve downstream problems locally.

  • Less Reliance on Individual Consultants
    For network maintenance, smaller organizations commonly rely on individual freelance service providers. While freelance service people carry less internal costs than big support organizations and can often charge lower rates, they are often overbooked, making it difficult to respond rapidly to urgent situations. If an independent service provider is busy with another client, ill, on a trip, or in training, the lack of reserve help may force your company to wait for assistance during an emergency. As your business expands, network unavailability and problems with critical software are more expensive. The budget you thought you were saving on an independent can be eaten up fast by reduced productivity. Progent offers a ready source of reserve service experts to make sure your IT system remains available.

  • Create a Scalable Basis for Smooth Growth
    Businesses often begin with an information system created on a modest budget. Lacking a proper infrastructure, slap-dash repairs can get piled onto an unstable foundation. When a network grows, stability and expandability issues can impede the productivity of the organization. Such poorly designed systems require careful analysis, smart strategic planning, and broad-based technical knowledge to evolve to a system architecture that can offer the solid foundation to meet critical business demands and ease future growth.

  • Work with Solution Providers Instead of Product Sellers
    Smaller offices require advice and technical education to negotiate an ever more complicated maze of product alternatives available for accelerating business growth and enhancing efficiency. These companies hardly need a computer consultant who is attempting to resell a specific vendor's products. IT support and product sales can result in a scenario where the recommended solution is designed around a predetermined product instead of the genuine needs of a client. Progent avoids these conflicts of interest by offering just services instead of products. This enables Progent to match IT expertise with the best needs of customers.

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's staff size, depth of IT experience, fine tuned remote support tools, and familiarity with enterprise networking allow companies to escape the pitfalls associated with exclusive dependence on smaller service firms, independent freelance service providers, or limited internal resources.

Progent adds value by providing:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of real-world industry background, at the forefront of network service, performing a broad range of IT projects for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent teaches its consulting staff. This guarantees that you get not just world-class IT skills, but also a consultant with proven methods for applying technical knowledge to resolve actual IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for phone support and in-person help per minute. Consequently, you owe only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency service, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site work is less than 4 hours. In addition, Progent applies no initialization fee and requires no monthly commitment for support services provided during regular business hours. Many service firms impose substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you will not be forced to permit less critical problems to stay unaddressed.

  • Complete Documentation of Delivered Services
    Progent has created a sophisticated support reporting system that stores and formats complete documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each consultant to each client. The discipline of documenting and archiving service records allows more efficient service and eliminates a variety of typical problems such as when a support customer is effectively held hostage to a consultant who refuses to release the keys to the kingdom.

  • Remote Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only consulting firms to offer 24x7 remote monitoring services powered by MS Operations Manager. Microsoft Operations Manager causes your computer maintenance to be anticipatory rather than reactive. By anticipating possible problems before they cause lost productivity, network monitoring can keep your information network from painful and costly availability disruptions.
How Does My Business Begin Receiving Online Technical Support from Progent?
To initiate Progent's online help services or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.


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Nexus switches are intended to provide the performance, expandability, dependability, virtualization support, density, security and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises consulting expertise to help you to design an optimal switch topology, build test environments to validate your switching solution, install and configure Nexus switches, define and implement appropriate policies, perform security and compliance assessments, configure advanced monitoring, fully utilize network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, perform capacity planning, and set up the advanced fault-tolerant capabilities available for Nexus switches. Progent's consultants can also assist you to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to current Nexus platforms.

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To provide economical network support for small businesses, Progent offers full-service computer outsourcing plans that give small businesses fast access to network help without requiring you to hire, educate, and manage a large full-time computer support staff. Progent’s IT outsourcing packages give you an affordable alternative for building a protected and robust system for your important Microsoft Windows business productivity suites such as Microsoft Office XP and Office 2003.

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Consulting Services Microsoft Azure hybrid cloud solutions
Services Azure enterprise hybrid cloud solutions

Progent can help you with any stage of Microsoft Azure migration including needs analysis, readiness assessment, system architecture, pre-production testing, deployment, automated administration, performance optimization, license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and debug firewalls and VPN connections so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can assist you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid cloud environment that seamlessly integrates physical datacenters with Azure-based services.

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Consult Virtual Server
Server Management Specialists

By using virtual server technology, companies can operate many virtual servers on a single physical server. Virtual server technology enables businesses to gain all the benefits of server isolation, but without the expense that goes with purchasing additional server hardware. Virtual servers are also the enabling technology for building private clouds, which offer important benefits including lowering the costs of capital equipment, facilities, and management while enhancing data protection, system reliability, and disaster recovery. Other useful server management technologies include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can help you in all areas of server virtualization and administration to allow your business to cut expenses and conserve time.

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Colocation Troubleshooting
Collocation Support and Integration

For large organizations, Progent can leverage internal network support groups by offering world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless local supplement of enterprise IT management. Progent’s enterprise support services include company-wide security, remote branch office support, system design, Sarbanes Oxley compliance, project management, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can offer field engineers and specialists to assist with a campus relocation or branch move, or a network architect to assist with building or utilizing an Internet Data Center or co-location site.

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If your business does not need immediate online help but expects to need technical services with your information system soon, you can save time and expenses and guarantee that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.

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Specialists Mandriva Linux
Red Hat Linux On-site Support

Progent's Linux consulting services offer small and mid-size companies and software developers help with administering and maintaining Linux systems that run with Microsoft-based networks. Progent offers your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience offers you an easy one-stop source to help you create and maintain a protected and robust cross-platform connectivity and communications environment that allows Linux and Microsoft interoperability by integrating Windows with leading Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

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Microsoft Certified Partner Zero Downtime Clustered Servers Professional High-Availability Failover Clustered Servers Network Consultants

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SharePoint 2019 Hybrid Search Integration Services

Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite expertise, software development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive information management solution.

Microsoft Exchange 2003 Upgrade Remote Support Services Exchange 2003 Server Upgrade Specialist

Microsoft Certified Partner SQL Server 2014 Capacity Planning IT Consultants
SQL Server Analysis Services Support and Help

SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently across all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services that include planning, configuration, management, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.

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Photoshop CS5 Classes
Train Apple Motion

Progent's Apple Mac consultants can promote the creative aspect of Mac computing by offering consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.

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If you are an information technology engineer with system support experience, joining Progent and helping our customers will enhance your skills via interaction with Progent's staff of motivated, high-output consulting experts. Progent's commitment to providing IT consulting and technical support to small and midsize companies will give you the opportunity to consult in depth with business leaders and add significantly to the growth of exciting companies. In addition, Progent's virtual office environment provides the most advanced tools for remote support and wireless connectivity to help you to deliver speedy fixes when you troubleshoot business-critical issues.

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Private Clouds for Small Businesses Engineers
Technology Professional Private Cloud Hosting for Virtual Data Centers

Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are built on mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched level of vendor independence.

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Windows 2000 Computer Consultant
After Hours Windows Server 2000 Migration Consulting

Progent's certified Microsoft Windows 2000 consulting staff can show you how to enhance the functionality of your current Windows 2000 Servers and can simplify network administration, offer technical support and repair, and strengthen security. Progent can also help you design, rationalize, and implement a plan to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in setting up test programs to reduce the obstacles associated with moving to Windows Server 2003 by identifying possible hardware and application compatibility issues.

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Remote Consulting Windows 2012
Windows Server 2008 Online Support

The sophistication and connectivity demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and in-depth knowledge in designing and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business objectives. Progent’s IT services can help you with designing, deploying, managing, and supporting Windows Server solutions that maximize the business value of your IT system. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.

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NetApp Disaster Recovery Engineer NetApp MetroCluster Disk Pools Consultant
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ProSight Private Cloud Services Consulting
ProSight Small Business Private Clouds Consultant Services

Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in a solution that gives the maximum degree of dependability and scalability and is also simple to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization techniques that allow small and midsize companies with mixed- platform environments to economize significantly on the costs of capital equipment, system support, and network administration while achieving enterprise-class reliability and an unmatched level of vendor flexibility.

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CISM Certified Security Management Specialists
CISM Firewall Network Install

Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of skill that information security professionals are required to learn. It gives business management the assurance that consultants who have qualified for their CISM credential have the experience and capability to deliver effective security administration and support services.

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Rochester, NY Upgrade Rochester, New York Tech Services

Computer Consulting ASA 5500 Firewall
Cisco ASA 5500 Firewalls Remote Support Services

Progent's CCIE-certified network infrastructure experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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UNIX Specialists
Engineer Solaris

Progent's Sun Solaris platform support services provide small businesses and software developers assistance with managing and supporting Sun Solaris environments that operate with Microsoft-based networks. Progent offers your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to help you create and maintain a secure and robust cross-platform network and communications environment that supports Solaris and Microsoft coexistence by combining MS Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

SCCM 2016 MAM Professional Consultant SCCM 2016 and SQL Server 2016
SQL Server 2014 Performance Tuning Consultant Microsoft Certified SQL Server Management Studio Onsite Technical Support

Ubiquiti UniFi Security Gateway Consultant
Ubiquiti UniFi AP Professional

Ubiquiti's UniFi family of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi devices running across multiple venues with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned wireless professionals who can help you to assess the value of Ubiquiti’s UniFi technology for your business and help you to design, deploy, administer, and troubleshoot your UniFi ecosystem.

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Top Windows 8.1 Storage Spaces Small Business IT Outsourcing Company
Microsoft Certified Windows 8.1 Client Hyper-V Computer Consulting Company

Progent's Microsoft-certified experts can deliver a variety of network consulting services to assist organizations of any size to install, manage, and support IT systems that include workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to create test environments to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.

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Windows, UNIX, Solaris Network Engineer
Windows and Solaris Support

Progent's UNIX platform support services offer small companies and software developers support for administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your business contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you an easy one-stop source to help you build and maintain a secure and robust cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

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Top Quality Remote Support UNIX with Windows
UNIX, Windows Professionals

If your company network combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified network that allows all your operating systems to coexist for simple management, transparent information exchange, high availability, enhanced performance, and tight security. Progent's UNIX and Windows coexistence support services include network infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network help and repair, in-person technical support, and Help Desk services.

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Biggest Consult Ubiquiti UniFi Wave 2 WiFi AP
Ubiquiti UniFi Controller management Consulting Services

Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple venues with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can assist you to determine the benefits of Ubiquiti’s UniFi technology for your environment and help you to design, install, administer, and troubleshoot your UniFi ecosystem.

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Services Slackware Linux Emergency CentOS Linux Online Troubleshooting

Microsoft Windows 10 Upgrade Network Support Companies
Windows 10 Edge IT Services

Progent's Microsoft-certified consulting experts can help businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent's consultants include ROI analysis, project coordination, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and post-migration consulting support.

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Live Communications Server Support and Help
Immediate Microsoft LCS Server Engineers

Microsoft Office Communications Server provides IM and presence as part of a scalable, enterprise-grade package offering advanced protection, seamless integration with other Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. The product offers lower costs and improved business efficiencies, enhanced worker productivity, and better IP protection. MS Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts offer online and onsite configuration support and mediation services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also help you to plan and carry out a smooth migration that will add significant strategic value to your information network

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Progent offers expert remote consulting services to help companies connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of public cloud integration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

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Tennessee Exchange Computer Consultation Exchange Implementation in Memphis, Nashville, Knoxville, TN

Oracle Enterprise Manager Consultant
Consulting Oracle Enterprise Manager

Progent can provide fast and affordable remote access to a certified Oracle DBA expert or an Oracle application developer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, update, or fix Oracle applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard and Streams replication tools and Oracle Database Resource Manage.

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CCNP Certified Computer Consultants Meraki Wi-Fi AP
Meraki MR32 Access Point Engineer

Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and support services to assist your organization to design, install, administer, optimize, and repair wireless networks that utilize Cisco's Meraki access points. Progent can also help you to plan and implement hybrid networks that combine on-premises and cloud-based services and that provide easy access, advanced security and compliance, unified management, and dependable performance for all your mobile and desktop endpoints.

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Urgent Small Business IT Support Firm Microsoft Desktop PC Desktop Computer Companies
WLAN controller Consultants Remote Support Services 8540 wireless controller
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Positions Q and A about Telecommuting Cisco Consulting

For replies to common enquiries concerning being a consultant at Progent, visit Working with Progent Questions and Answers.

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After Hours Exchange 2013 Unified messaging IT Consultants
Exchange 2013 Disk Availability Group Engineer

Microsoft Exchange Server 2013 includes major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped architecture. These enhancements favorably impact key areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote support and management services for Exchange 2013.

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Largest Active Directory Network Consulting Firm
Enterprise Security Tech

For large organizations, Progent can supplement in-house network support groups by offering extensive experience in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can perform as a seamless nearby extension of corporate IT management. Progent’s enterprise support services include company-wide security, online branch office support, system architecture, Sarbox compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to assist with a site move or office move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.

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Microsoft Desktop Network Companies
Desktop Remote Support

Progent can provide a variety of low-cost online and on-premises consulting services to assist you to install, manage, and debug workstations and handhelds powered by Windows, Apple macOS/OS X, iOS, Google Android, or Linux.

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