Remote Computer Network Support

for Small and Mid-size Company Computer Systems
The Technical Response Center's Customer Commitment

Additional Topics of Interest

Remote Support ASA 5520 Firewall
24 Hour Support and Setup Adaptive Security Appliances

Progent's CCIE-certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

Consulting Slackware Linux
Linux Professional

If your company is developing Linux-based applications on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your area of strategic expertise while avoiding the constant distraction of managing your company information system. Through the use of smart network monitoring and by providing online and on-site support as your business needs it, Progent represents an affordable solution for supporting an IT system that provides excellent availability, protection, and efficiency. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual infrastructure, online and on-site support and repair, network monitoring, and Contact Center support.

Small Business Server Support Cisco Security
Cisco Planning IT Consulting Firm

Progent can help your organization to utilize Cisco's infrastructure technology to create a robust basis for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and disaster recovery.

Windows Server 2012R2 Configuration Manager Support and Help
Windows 2012R2 Remote Consulting

Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, create a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.

Consulting At Home Employees Helpdesk Services
Biggest Work at Home Helpdesk Technical Support Services

Progent offers small and medium-size companies supplemental or fully outsourced Help Desk call center support for offsite employees.

SharePoint Portal Server Consultants
SharePoint Server 2013 Network Consultants

Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and information. SharePoint Portal Server provides a central location for your workers or customers to connect to, organize, distribute and interact with relevant data, files, and software and to interact with one another. It enables faster and better decisions, more effective access across groups and more economical business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the many sources of knowledge accessible inside and outside a business network. Windows SharePoint Services connect employees, customers, teams and projects with the data they’ve developed in a manner that makes data easy to locate, download and re-use.

Microsoft Exchange Server 2010 Upgrade Professionals
Engineers Exchange Server 2010 Upgrade

Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to implement your upgrade to Microsoft Exchange 2010, produce thorough documentation of your upgraded email system, educate your network support team and end users to get them ramped up quickly on Exchange Server 2010, and provide continuing management services and engineering help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.

System Center MOM Professionals
System Center MOM Consultants

Even if your business has a minimal computer services staff and a modest technology budget, your information network can still feature the same high reliability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the latest network management software for proactive monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your vital network applications and servers up and running.

VPN Network Consultants
Online Support Cisco Virtual Private Network

Cisco's security and offsite connectivity technology for small to medium sized businesses represent a complete range of manageable protection products to help safeguard your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business objectives.

An index of content::

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    Progent’s Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service experts provide telephone support and online secure computer access to isolate and repair network problems quickly and economically. The scope of IT experience available from Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified specialists as required.

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    System Center 2016 Data Protection Manager offers automatic backup and easy recovery capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive protection for critical platforms such as Microsoft SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines hosted by Windows Hyper-V as well as VMware, and can use Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to plan, deploy, administer, and repair an enterprise-wide backup/recovery solution powered by Data Protection Manager 2016. Progent can help you to migrate from an older version of DPM or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent offers online or onsite support and can provide as-needed guidance to help you through challenging issues or deliver comprehensive project management services to help you finish your SCDPM 2016 deployment on time and on budget.

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  • Immediate Meraki MR72 Access Point Remote Support Services
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    Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and troubleshooting services to help your organization to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent's experts can also help your organization to design and deploy hybrid environments that integrate local and cloud-based resources and that deliver easy access, enhanced protection, streamlined management, and consistent operation for all your mobile and desktop devices.

  • Pasadena, TX Pasadena Staffing Help Pasadena Staffing Services Pasadena Baytown Missouri City

  • Consultant ProSight Email Encryption
    Email Block Lists Professionals

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide web-based management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that originates and ends within your security perimeter.

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  • Pittsburgh Pennsylvania Remote Workers Pittsburgh Assistance - Video Conferencing Solutions Consulting Pittsburgh Telecommuters Voice/Video Conferencing Systems Assistance Pittsburgh

  • Exchange Server 2003 Technical Consultant
    Microsoft Exchange Upgrade Online Help

    Progent's certified consultants offer computer support and IT consulting services for Microsoft Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's upgrade, configuration, management, and troubleshooting services for Microsoft Exchange 2003 Server include system design, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and full-service network management outsourcing.

  • Pleasanton Egregor Crypto-Ransomware Settlement Negotiation Experts Pleasanton, Alameda County Pleasanton Ryuk Crypto-Ransomware Negotiation Supportn
  • California Outsource
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  • Best South Dakota Migrations
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  • Providence Avaddon Crypto-Ransomware Forensics Analysis Providence Pawtucket Cumberland Providence Sodinokibi Ransomware Forensics Investigation Providence County Rhode Island
  • Rancho Cordova, USA Rancho Cordova At Home Workforce Setup Consulting Services 24x7x365 Rancho Cordova At Home Workers Setup Consulting Services Rancho Cordova-Folsom
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  • Computer Network Consulting company Consultant Cost
    Urgent Consulting Hourly Price Consulting

    Progent's pricing model is to charge for online service and on-site visits by the minute. Consequently, you owe only for received support. Progent does not demand a more expensive rate for off-hours or urgent service, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than 4 hours. In addition, Progent imposes no startup charge and asks no retainer for services delivered during regular business hours. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for quick repairs so you won't be tempted to permit simple problems to fester.

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  • Remote Workers Broomfield Consulting Experts - VoIP Technology Assistance Broomfield-Louisville, Colorado Broomfield Offsite Workforce VoIP Solutions Consulting and Support Services Broomfield CO
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  • Reston, VA Reston Crypto-Ransomware Recovery Services 24x7x365 Reston Crypto Remediation Reston-Sterling
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  • Technical Support Windows Server 2008 R2
    Windows Server 2008 Security Consultants

    Microsoft Windows Server 2008 represents an important advance in making IT networks more secure and available, simpler to virtualize and administer, higher performing, and able to provide a better environment for web hosting and development. Progent can assist your business benefit fully from the enhancements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, monitoring, and security expertise.

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  • Top Ranked Microsoft System Center 2016 Professional
    Support Outsourcing SCCM 2016

    Progent's Microsoft-certified consulting experts have over 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious problems uncovered by SCOM 2012.

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  • SQL System Repair Maine SQL Server Consultant Maine, America
  • SQL Troubleshoot Georgia After Hours SQL Network Management Services Atlanta, Augusta, Columbus, GA

  • 64-bit Migration Professionals
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    Progent's Microsoft-certified engineers can help you design, document, carry out, administer, and repair a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the important 32-bit applications which you want to keep plus the new 64-bit editions of applications you wish to install.

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  • Firepower Technical Support Services
    Cisco ASDM Firewall Management Technology Consulting

    Progent’s experienced Cisco IT security consultants offer expert PIX and ASA Firewall consulting support covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to scalable gigabit appliances, Cisco PIX Firewall and ASA Firewalls offer advanced protection, performance, and excellent availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security gaps.

  • San Antonio, TX Cisco Small Business Network Consulting Firm Cisco Computer Support For Small Offices San Antonio, TX
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    Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to upgrade from an older version of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum business value.

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  • Development Group Azure and Dynamics GP
    Microsoft Azure firewall configuration Development

    Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you avoid the common errors small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and to manage Apple iOS devices and Android handhelds.

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    Progent's Microsoft and Cisco certified network engineers offer expert support for a broad range of technologies and can provide that expertise by phone anywhere in the U.S. or onsite in major cities throughout the country and anywhere in . Progent offers remote support for networks based on Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network engineers for the toughest network problems, plus the assistance of CISA and CISSP-qualified security consultants to assist with complex security planning and troubleshooting. Progent has delivered online troubleshooting to companies in every state in the U.S.

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    Microsoft allows you to create seamless hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is successfully completed on time and within budget.

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    Progent can help your organization to utilize Cisco's infrastructure technology to create a solid basis for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, manageability, availability, and disaster recovery.

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  • Microsoft Solutions Framework Project Methodology Guru
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    When conducting IT projects for corporate customers, Progent uses a structured approach based on defined milestones in order to achieve financial, scheduling and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology follows industry project management procedures based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design adjustments, and expert implementation. All phases are documented to provide a comprehensive description of IT services performed and to assist in downstream system support.

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  • Aironet Access Point Security Online Consulting
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    Progent's certified wireless networking experts can assist businesses of all sizes to plan, implement, administer and repair Cisco Aironet wireless access point solutions to achieve the throughput, coverage, density, expandability, security compliance and manageability needed for seamless access between wireless and wired networks. Progent can provide efficient remote and onsite support for end-of-life and current 802.11ac Aironet wireless access points and Progent can assist you design and maintain deployments of indoor and outdoor Aironet Wi-Fi access points.

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    Progent offers rapid online support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your network via advanced remote support utilities to deliver fast and economical troubleshooting and remediation of critical network problems.

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    Progent can assist small and medium-size businesses to plan, set up and debug the network infrastructure required for offsite workers.

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  • Virginia Beach South Hampton Roads Debian Linux, Sun Solaris, UNIX Support Mandrake Linux, Sun Solaris, UNIX Support Virginia Beach, VA
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  • VMware Data Recovery Professionals
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    Progent can provide affordable remote access to consultants with expertise in a broad array of products and technologies that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent offers consulting support for leading backup products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to install, upgrade, or troubleshoot backup/restore solutions for a variety of architectures such as on-premises, edge to datacenter, cloud-based, or a mix.

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    Sampling of Cities
    Where Progent Has
    Provided Remote Support

    Aberdeen, NC
    Alameda, CA
    Alamo, CA
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