Online Network Help
for Small and Mid-size Company IT Networks
The Technical Response Center's Customer Commitment
Additional Topics of Interest
Computer Consultant Cisco Firepower integration
Firepower Firewalls Technical Consultant
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's security services to create and centrally control IT ecosystems that include branch offices, data centers, private clouds and public clouds.
Linux Backup Consultancy
VMware VDR Backup Consultant
Progent offers economical online access to IT engineers skilled in a broad range of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux/UNIX servers and workstations as well as laptops and smartphones. Progent offers expertise for leading data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can help you to design, upgrade, or maintain data backup systems for a range of environments including on-premises, remote, cloud, or a mix.
24/7 IT Management Outsourcing Professional
Ransomware Protection Consulting Services
Progent's ProSight portfolio of managed services are geared to provide organizations who maintain minimal in-house network support staffs with affordable access to world-class management platforms and technical expertise. Advantages of the ProSight catalog of managed services include flat-rate network maintenance costs, automation of routine management tasks, continual adoption of new technology, smooth transition from legacy systems to modern solutions, improved fit between computer technology with business objectives, access to veteran network experts, and freeing up management to concentrate on business issues instead of ever-changing network technology.
Administration Cisco Security
Cisco Firewall Technical Support Organizations
Progent can provide rapid remote access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can link to your environment via powerful remote diagnostic utilities to provide fast and affordable analysis and repair of urgent network infrastructure issues.
Polycom Video Conferencing Consult
Cisco Video Conferencing Consult
Progent offers the support of an accredited engineer with expertise deploying technology from the leading video conferencing/telepresence providers such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or maintain a telepresence environment that preserves your investment and maximizes the strategic value of your information network. Progent can also provide the expertise of infrastructure consultants able to help companies of all sizes to build and troubleshoot a communications network that provides the speed, dependability, protection, and scalability you need to accommodate your video conferencing/telepresence environment.
Shared Support Desk Support Services
Shared Computer Support Help Desk Professionals
Progent’s Shared Call Center service makes it possible for your business to split the load for Help Desk services transparently between your IT team and Progent's roster of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared PSA platform for handling service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Firewall Network Install Check Point ZoneAlarm
Check Point 15000 Firewalls Cybersecurity Contractors
Progent's Check Point firewall experts can show you how to plan, integrate, and administer firewall environments built around Check Point Software Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you maintain older Check Point firewalls or migrate smoothly to Check Point's modern firewalls.
System Consulting Services Solaris
Solaris Setup Service
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient one-stop source to help you build and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
Dynamics Business Central Application Consulting
Application Consulting Microsoft Dynamics 365 Business Central
Progent offers online and on-premises deployment, migration, programming, training for Dynamics 365 Business Central (formerly Dynamivs NAV).
Jabber Voicemail Online Troubleshooting
Jabber Video Messaging Support Services
Progent's Jabber consultants can provide online or on-premises support to help organizations of all sizes to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up creating a cohesive Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, WiFi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.
Microsoft SharePoint Server 2010 Remote Support Services
SharePoint Web Parts Network Consultants
Progent's Microsoft-certified engineers can provide cost-effective remote technical support and development services to assist your business to design, deploy, manage, and maintain SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management tools, wikis, data marts, business information systems, enterprise search, Visio-driven workflows, and other tools to promote and improve teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's familiar office productivity programs including Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier releases of SharePoint or move a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Kansas Tech Services
Immediate Pennsylvania Design
If your company does not require emergency online help but you think you will require assistance with your information system soon, you can save time and expenses and guarantee that the appropriate expertise will be ready when you need it by contacting a Progent sales specialist and signing up as a client. For details, phone 800-993-9400 or send email to information@progent.com.
24 Hour System Center 2016 Service Manager Computer Consultants
System Center 2016 Hybrid Cloud Integration Computer Consulting
Progent has more than 10 years of background deploying, and supporting the core platforms included with System Center and can help you to design, configure, manage, and repair your Microsoft System Center ecosystem to maximize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help you to migrate to the current edition of Microsoft System Center from a previous release or from a third-party datacenter management platform to provide the advantages of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
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Juniper SA Series SSL VPN Security Consulting
Best Protect Juniper SA700 SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cybersecurity Assessment Consulting
Web Application Security Testing Consultant Services
Progent offers several security packages designed to provide larger institutions a professional and thorough security assessment from a group of certified security engineers. All Progent's network security evaluation packages incorporate a suite of services including network scans from inside and from beyond the corporate firewall, expert interpretation of scanned data by accredited security engineers, production of a paper documenting the findings, plus a live concise executive summary and a detailed live review for in-house network administrators.
Hermes ransomware recovery Professional
Consultant Services ransomware protection
Progent's proven ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
ProSight Patch Management Automation Support
Biggest ProSight Remote Server Monitoring Specialists
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the state of critical assets that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so all looming issues can be addressed before they can disrupt your business.
MSP360 Managed Backup Remote Consulting
Consultant Services MSP360 GSuite Backup
Progent can help you to design, implement and manage a backup solution based on MSP360 Backup software to protect your IT assets hosted on any major public cloud. Progent offers end-to-end monitoring and management to prevent data loss resulting from user mistakes, computer error, ill-intentioned insiders, and malware attacks such as ransomware.
Microsoft SCCM 2016 Troubleshooting Onsite Technical Support
SCCM 2016 Primary Site Professionals
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, keeps track of network assets, guards against company data leakage, provides network health reporting, allows secure self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud experts can help you with any facet of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Project Requirements Definition Consultants
Urgent Project Design Professional
For enterprise project management assistance, Progent offers access to veteran information technology experts with years of background in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise customers follow leading practices to make sure development or deployment projects are completed on schedule and on budget.
Engineers Project Management
Consult Project Requirements Definition
For advanced project management support, Progent offers access to senior IT professionals with years of background in IT management, program development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients follow leading practices to make sure major projects are completed on schedule and on budget.
Best Microsoft Exchange 2016 Upgrade Remote Technical Support
Online Support Services Exchange Server 2016 Migration
Progent can assist your business in all phases of your migration to Microsoft Exchange 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Ubiquiti WiFi access point Specialists
Biggest Ubiquiti UniFi WiFi network Consultant Services
Progent can provide fast access to the skills of seasoned Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a Wi-Fi site survey to assist you to choose, provision, and place UniFi Wi-Fi APs for your required signal coverage and performance.
Apple Mac and Windows coexistence IT Consultant
Apple macOS and Windows Remote Troubleshooting
Progent's support experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless networks with resource sharing and workgroup functionality. Allowing productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Microsoft technology. Progent's background in Microsoft and Macintosh service makes it possible to offer expert support to companies that rely on these platforms to keep their competitive edge. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Recruit Cisco Consultant Contractor
Cisco CCDP Positions
If you are a network engineer with technical support experience, teaming with Progent and assisting our clients will enhance your skills through collaboration with our staff of mutually supportive, high-output consulting experts. Progent's focus on providing network consulting and technical help to small businesses will give you the chance to work closely with business leaders and add significantly to the success of exciting companies. Also, Progent's virtual office environment offers the most advanced tools for remote service and wireless access to help you to deliver fast fixes when you take on business-critical problems.
After Hours Services Infor SyteLine CloudSuite Web Site Integration
Engineers Infor CloudSuite
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing and service companies to manage complicated supply chains and improve the efficiency of critical business processes to get products to market fast and meet customer commitments dependably. Progent offers the skills of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide online or on-premises consulting that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, training, and database administration.
SQL Server Management Studio Remote Support Services
SQL Server 2014 AlwaysOn Availability Groups Setup and Support
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services that include system design, configuration, administration, troubleshooting, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
Lync Server 2013 Web Apps Server Engineers
Lync Server 2013 Edge Server Pool Specialist
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or legacy teleconferencing technology. Progent's certified unified communications experts offer online and onsite support services to assist your company to manage and repair your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Immediate Expert Training Technology Consulting Services
Knowledge Transfer Remote Support Services
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle problems that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Small companies who utilize trusted independent service providers or who employ in-house support personnel benefit when Progent passes on knowledge about critical technology and proven processes to make their IT environments more reliable, secure, and productive.
Top Quality Microsoft Skype for Business IM IT Consultant
Skype for Business security Specialists
Progent's consultants can provide online and onsite consulting services for companies of any size to assess the costs/benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; set up high-availability mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems such as Cisco Video Interop Server. Progent's certified information security experts can assist you design and verify a security strategy for your Skype for Business solution that meets government and industry standards.
Network Consultant Windows 2003 Server
MCSE Expert Certified Windows Server 2016 On-site Technical Support
The complexity and connectivity demands of Microsoft Windows Servers calls for an IT consulting team with hands-on expertise and broad familiarity with planning and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your strategic goals. Progent’s IT services can assist you with planning, installing, administering, and troubleshooting Windows Server systems that increase the productivity of your IT system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Top Quality SQL Server 2016 Capacity Planning Computer Consultants
SQL Server 2016 AlwaysOn Support Services
SQL Server 2016 offers major improvements in performance, capacity, security and compliance, uptime, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Network Engineer Online Help Desk
Help Desk Consultant
The Helpdesk support delivery structure used by Progent's Technical Response Center offers small businesses an affordable alternative to reliance on freelance consultants by offering extensive expertise shared by multiple support teams, optional 24x7 availability of emergency assistance, fast escalation to world-class experts for solving even the most difficult problems, service consistency and reliability, quick follow through enforced by veteran IT service managers, a variety of convenient mechanisms for requesting support tasks, and excellent progress visibility made possible by trouble ticket tracking and available via a web portal.
Network Consulting Windows 2008 Cluster
Microsoft Certified Partner Windows Failover Cluster Help and Support
The cluster technology built into the Datacenter and Enterprise versions of Microsoft Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and management of server clusters that provide improved levels of system availability, security, performance, and flexibility. New or improved capabilities include automated cluster verification, revamped setup and deployment, unified cluster management, new cluster architecture for maximum uptime, better protection and quorum structure, fewer failure points, more disk and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the business benefits of failover clusters, plan and implement an installation, train your IT staff to manage your cluster environment, deliver continuing consulting and technical help services, and produce and test a business continuity plan.
VPN Network Engineer
Engineer Cisco Virtual Private Network
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and offer the flexibility to expand with your growing business requirements. Progent’s Cisco-Premier network consultants support Cisco’s comprehensive family of products targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control framework for user authentication, permissions, and tracking from a graphical Web interface.
Dynamics GP FRx Specialists
Dynamics GP Development Engineers
Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you track all business processes, sales and spending, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to create reports that allow you to understand your business more thoroughly, turning raw data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized business software development and eCommerce solutions that work seamlessly with Microsoft Dynamics GP.
Call Desk for Remote Workforce Online Consulting
Helpdesk for Remote Workers Support
Progent has 20 years of background assisting small and medium-size businesses to design, deploy, optimize, manage, and troubleshoot IT networks that support a remote workforce.
Windows Server 2016 PowerShell Help and Support
Configuration Windows Server 2016 High Availability
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR system based on Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point.
Largest Exchange 2016 Migration Planning Integration
Microsoft Exchange 2016 Migration Planning Outsourcing
Progent can assist your business in all facets of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Remote Support Services Exchange Server 2003 Upgrade
Microsoft Exchange Remote Support Services
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2003 migration plan that avoids network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Virtual Service Desk Consultant
Virtual Call Desk Specialist
Progent’s Co-managed Help Desk service allows your IT organization to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's roster of certified technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation tool for handling service requests, ticketing, ownership, progress tracking, and reporting.
ISA 2004 Online Consulting
Troubleshooting ISA 2004 Firewall
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that meets your information security requirements without restricting your productivity.
Exchange 2013 Data Loss Prevention Consulting
Exchange 2013 Data Loss Prevention Technology Consulting Services
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped architecture. These improvements favorably impact key IT areas like manageability, availability, security, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of migrating to Exchange 2013, create a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange 2013.
Remote Support Services SCCM Device Management
SCCM Device Management Support and Help
System Center Configuration Manager automates application and device deployment across multiple sites, streamlines compliance settings control, keeps track of network assets, guards against corporate data leakage, provides network health monitoring, allows safe self service, and delivers a single point of control for administering multi-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Nationwide Remote Security Consulting Group
Michigan Server Consultant
Progent’s Technical Response Center offers nationwide remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone support and remote direct network connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of IT expertise represented by Progent's team of country-wide support engineers allows Progent to escalate even the most difficult network issues to competent specialists as needed.
Biggest Windows 11 Configuration Information Technology Consulting
Windows 11 Installation Computer Engineer
Progent's Windows 11 consulting experts offer a range of services to support Windows 11 including cloud integration, mobile device management, at-home workforce access, security and compliance, streamlined provisioning, and Help Desk support services.
wireless IP phones and CUCM Support and Setup
wireless IP phone upgrades Setup and Support
Cisco's wireless IP phones are industrial-grade wireless handsets intended for professionals who are mobile within campus, warehouse, retail or other environments where IT management wants portable phones that provide more administrative control, data security and ruggedness than is achievable with the BYOD mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that IT teams configure and optimize numerous key pieces of your Wi-Fi environment such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's certified experts offer remote and on-premises support to help your organization create and administer a Cisco wireless IP phone deployment by providing services that range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of a campus.
ISA 2006 Engineer
Microsoft Certified Partner Specialist ISA 2006 Firewall
Microsoft ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network, proxy, and Web caching solution for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft ISA Server consultants can help you design, cost-justify, pilot, implement, customize and support the any edition of ISA Server on your network.
Windows 2008 R2 Network Consulting
Windows Server 2008 R2 Consulting
Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, expandability, and flexibility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can deliver cost-effective remote consulting, troubleshooting, and training services to assist you to design, execute, and maintain Windows Server 2008 R2 to add significant strategic value to your information system.
Endpoint Management Outsourced IT Management Services
VMware Workspace ONE Endpoint Management Network Setup
Progent's network consultants can help your company to automate desktop change and update management by delivering support for management solutions such as System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Consultant Suse Linux
Suse Linux On-site Technical Support
Progent's Linux support services provide small and mid-size companies and developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered technology. Progent offers your organization access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with a convenient one-stop source to help you create and maintain a protected and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by integrating Microsoft Windows with major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
SQL 2008 Remote Support
Microsoft SQL 2008 Consulting
SQL Server 2008 delivers powerful, familiar tools to computer professionals as well as to network users, reducing the difficulty of designing, deploying, managing, and using company data and database programs in environments ranging from handheld devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and wide knowledge in designing and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Largest Multi-factor Authentication On-site Technical Support
Setup and Support Duo Identity Verification
Progent's Duo managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Enterprise hybrid cloud Engineer
Professional Hybrid cloud integration
Progent can help you to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid architectures that utilize local resources along with cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services that include Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
IT Infrastructure Asset Report Services
Active Directory Health Report Consultant
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure Active Directory environment. Both versions also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include easier network management, improved compliance with information security standards, more efficient utilization of network resources, faster troubleshooting, more dependable backup and recovery, and less downtime.
Consulting Services Server Management
Virtual Server Technology Consultant Services
With virtual servers, businesses can operate many virtual machines on one physical server. Virtualization technology allows IT organizations to gain all the benefits of server segmentation, but without the expense that goes with purchasing extra server equipment. Virtual servers are also the critical technology for building private clouds, which provide important advantages such as lowering the costs of capital equipment, datacenter facilities, and management while improving data protection, network reliability, and recoverability. Other key server management options are network monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can help you with all areas of server virtualization and management to enable your business to cut expenses and save time.
QTS Data Center Consultancy
Urgent QTS Sacramento Data Center Consultant Services
The QTS (formerly Herakles) Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation facility or if your business is considering moving your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of cost-effective consulting services such as data center migration, equipment deployment and updates, network improvements, comprehensive project management, virtualization expertise, remote network monitoring, automated network management, software programming, disaster recovery planning and testing, security evaluation, and the use of Progent's Test Lab.
Specialist Microsoft Office System
Award Winning Network Administration Microsoft
Progent’s IT outsourcing services for small businesses feature planning 2003 Server, Microsoft .NET Server, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-premises troubleshooting, resolving stubborn IT issues, and creating a comprehensive security strategy. Progent can help you maximize network availability and throughput with non-stop technologies, resilient network architecture, and proactive network monitoring. Progent also offers project management assistance for large-scale migrations and can help with needs assessment, resource identification, bill of materials development, vendor selection, purchasing coordination, and professional documentation. Progent’s IT outsourcing help also includes training for office productivity packages such as Office XP.
Cisco VoIP Phones and Unified Communications Support and Setup
SPA500 Series IP Phone Help and Support
Progent's Cisco-certified IP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony systems for high availability.
Custom eCommerce Contract Programming
E-Commerce Programming Firm
For custom program development, Progent can supply software design experts to write business applications in areas such as eCommerce, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
System Center MOM Consulting Services
Microsoft Certified Expert Remote Monitoring and Reporting Troubleshooting
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of any size expert remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Consulting System Center MOM
Remote Monitoring and Reporting Setup and Support
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Lync Server 2013 Computer Consultant
Lync Server 2013 Mobility Services Professional
Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network calling. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support services to assist your company to manage and troubleshoot your current Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist you to plan and carry out a smooth Skype for Business upgrade.
VMware NSX Migration Engineers
VMware NSX Migration Consultants
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, deploy, test and administer a DR system powered by VMware SRM and VMware NSX.
Largest Services Flexential Internet Data Center
Flexential Tampa Data Center Consult
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning experts. Progent can also help you to design and execute a move to the Flexential data center by providing services like designing system configuration, specifying hardware components, system configuration and testing, troubleshooting, setting up online management, and educating your network staff.
SharePoint Portal Server 2007 Integration Services
24 Hour IT Services SharePoint Server 2007
Progent’s Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, groups and data. Microsoft SharePoint provides a common location for your workers or customers to access, manage, distribute and interact with relevant information, files, and applications and to interact with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and major tasks with the information they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.
Network Consultant Linux Network Monitoring
Linux Network Monitoring, Nagios and MRTG Consultancy
Nagios and MRTG are useful, license-free monitoring utilities that run under Linux and can be used to analyze UNIX/Linux environments, Windows networks, or multi-OS situations where the Linux OS and Microsoft Windows run side by side. Nagios allows network managers to monitor system services such as SMTP, HTTP, FTP, and NNTP. MRTG lets you graph the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's system monitoring experts can show you how to use both these tools to streamline and repair your computer network.
Fault Tolerant BGP Integration Services
Zero Downtime Internet Network IT Consultants
Progent's Cisco-certified IT engineers can show you how to design an economical, 24x7 Internet connection solution that can achieve non-stop Internet connectivity through a wide range of fault tolerant Internet network products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to show you how to apply the latest technology for 24x7 Internet connections to implement an affordable, fully redundant Internet network with automatic failover and other features to create non-stop Internet connections.
Microsoft ISA Server 2006 Technical Support Services
ISA 2006 Firewall Specialists
Internet Security and Acceleration Server 2006 is a multi-functional gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for securing the Internet-facing networks of any organization against a broad range of attacks. Progent's certified ISA Server 2006 experts can help you plan, rationalize, pilot, install, configure and manage the Standard or Enterprise edition of ISA Server on your information system.
Online Consulting Clustered Windows
MCSE Expert Certified Outsourcing Windows 2003 Cluster
Progent provides Windows 2003 Cluster Server assistance to help your business deploy fault-tolerant server clusters that can provide 24x7 operation. Windows cluster servers for zero-downtime systems include Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By helping you plan zero-downtime server clustering solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Premier Windows experts make sure that your zero-downtime clustered servers are configured to optimize the business value of your information network.
SBS 2003 Remote Consulting
Microsoft Small Business Server Consultancy
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a powerful but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Small Business Server 2011 requires a network consultant with real-world background and extensive knowledge in planning and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and troubleshooting IT environments powered by the Microsoft SBS line of servers and applications.
Technology Consulting Services CIO
Top Ranked CISM Security Security Part-Time CIO On-site Support
Progent can provide small businesses with an information management expert who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible technology to enhance business processes so they align more closely with your corporate goals. Your company can develop and implement a well thought out information technology plan without incurring the expense of a full-time Chief Information Officer.
Network Consultant SharePoint 2007
Online Technical Support SharePoint Server 2007
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for implementing Microsoft SharePoint 2007, advise you on the most appropriate edition of SharePoint Portal Server for your circumstances, offer setup and integration services, assist you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint 2007, design a company-wide security strategy that includes portal technology, and deliver maintenance and Help Desk services.
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