Online Computer Network Help

for Small and Mid-size Company Computer Networks
The Technical Response Center's Customer Commitment


Additional Topics of Interest

Emergency WiFi 6/6E Management Consulting
WiFi 6/6E Troubleshooting Specialists

Progent can show you how to design, deploy, manage, monitor, and troubleshoot a viable Wireless network architecture, recommend appropriate components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to create a complete 802.11x system security strategy that is well aligned with the security strategy for your overall business network.

Professional RDBMS
Technical Consultant Database Programming

Progent's Microsoft-certified database application developers offer businesses of any size online support for popular database platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include installation and configuration, application architecture and programming, administration services, synchronization solutions, capacity planning, performance tuning, data migration, security and compliance, backup and recovery options, troubleshooting, and training.

Small Business Private Clouds Technology Professional
Engineers Private Cloud Integration

Progent's private cloud hosting service allows small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange from a hardened Tier III data center on fully redundant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate major investments in the purchase, maintenance, and management of network equipment and data center facilities while achieving world-class levels of network reliability and physical security.

UNIX with Windows Information Technology Consulting
Solaris with Windows Professional

Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single source to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Solaris Specialist
Solaris Support Services

Progent's Solaris family consulting experts provide small and mid-size companies and software developers assistance with managing and maintaining Sun Solaris systems that operate with Microsoft-based networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience offers you a convenient single consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

Developer Firms Project Professional
Programming Project 2010

Progent's Microsoft consultants can provide in-depth support in implementing, operating and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective remote consulting services following proven best practices to help businesses of any size to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system planning, installation and migration, setting up safe file and status sharing among local and remote or mobile users, network optimization, and specialized online training.

NNCSE Software Security Consultant
GIAC Information Technology Outsourcing Companies

Progent provides clients the services of consultants who have earned some of the IT industry's most prized certifications. Progent believes that customers deserve to be sure that their IT service consultants have accredited testing plus extensive real-world backgrounds so that Progent's customers can engage Progent's service with confidence. In many cases, vendor certifications such as the CCIE confers privileges for significantly superior vendor help than is offered to non-certified consultants, enabling Progent to offer customers a better class of IT service. In addition, major credentials such as CISA or ISSAP for network security can aid enterprise clients to demonstrate compliance with regulatory demands by engaging the assistance of accredited IT experts.

24x7 Microsoft SQL Server Consulting Services
Microsoft T-SQL Design

Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that enables the rapid creation of a new generation of enterprise-class applications that can give your company a critical competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET environment.

Immediate Consulting Support for Network Service Providers Setup and Support
Consulting for IT Service Providers Onsite Technical Support

Progent's Reseller Program for IT Service Providers lets you use Progent's consulting experts under your own brand as a seamless arm of your IT services team.

Virtual Office Microsoft Consultant Job Opportunity
Recruiter Home Based Cisco Consultant Contract Job Opportunities

Progent is convinced that a carefully architected and executed information system can be a pivotal piece for accelerating any firm's growth, and we apply this credo in our own system environment. Progent has built a non-stop virtual office network that allows our in-house consultants and authorized contractors to deliver rapid and effective support, collaborate closely on challenging projects, and gain from professional and personal maturity from acting as a member of an exciting business ethos of self motivation and freedom.





An index of content::

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    If you are a network engineer with system support experience, joining Progent and helping our customers will expand your skills via interaction with our team of mutually supportive, world-class consulting experts. Progent's concentration on offering network consulting and computer support to small companies will offer you the opportunity to consult in depth with business leaders and contribute tangibly to the success of exciting organizations. Also, Our virtual office environment provides state-of-the-art technology for off-site support and wireless connectivity to allow you to deliver fast solutions when you troubleshoot mission-critical issues.

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    Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience assisting small organizations to reduce network downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist your company to plan and test a sensible business continuity strategy that aligns with your business needs and IT budget. Progent's disaster recovery engineers can assist you to architect, implement, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, clustering, load balancing, transparent off-site backup, and geographically dispersed hot backup centers.

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    Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, in the trenches of network service, performing a broad range of technical projects for a large array of businesses. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared best practices training that Progent instills in its support team. This ensures that you get not just world-class technical help, but also a consultant with proven methods for applying computer knowledge to repair real-world IT problems efficiently.

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  • Microsoft Windows Server 2012 R2 Consultant
    Windows Server 2012 R2 Storage Spaces Remote Troubleshooting

    Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, create an enterprise-wide security strategy, streamline IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

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    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent has created several network security packages intended to deliver larger enterprises a professional and comprehensive network security evaluation from a group of certified security engineers. All Progent's security evaluation bundles incorporate a suite of services like network scans from within and from outside your network security perimeter, professional analysis of results by certified security engineers, creation of a report explaining the results, plus an interactive high-level executive summary and a detailed interactive outbrief for in-house IT administrators.

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    ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based AI technology by SentinelOne to defend endpoints as well as servers and VMs against known and novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

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    Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to help you create and manage a protected and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

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    Progent offers affordable online and on-premises consulting to assist organizations to move any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and equipment expense and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security strategies.

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    For custom application development, Progent can supply programming consultants to write business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics products including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    When performing IT tasks for corporate clients, Progent uses a structured approach based on defined milestones in order to meet budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and expert implementation. All phases are recorded to make available a comprehensive description of IT services performed and to assist in ongoing network maintenance.

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    Progent's Microsoft-certified Windows Server 2000 experts can provide computer support and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and troubleshooting offerings include network design, deployment, documentation, on-site and remote support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.

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  • Mac Network Admin Companies
    Consultants macOS Remote

    Progent provides national online help and consulting services for businesses who run Apple macOS and OS X environments or whose information systems include a mix of Apple Mac and Microsoft technology. Progent's experts offer Mac clients a variety of services such as desktop support, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote technical support offers optimum leverage for your IT budget by extending client productivity and shortening the time charged for network repair services. Sophisticated remote access tools and experienced technicians and consultants allow Progent to solve most network issues without squandering time and money by going to your location. In the vast majority of cases your network issues can be remediated over the phone or through a combination of phone support and remote access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM premier security professionals to help with the most difficult system problems.

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  • Michigan Integration Firm
    Top Quality Maine Computer Network Consultants

    If your company does not require urgent online support but expects to require assistance with your information system in the near future, you can save time and money and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales agent and registering as a client. For details, phone 800-993-9400 or email information@progent.com.

  • Outsourcing Microsoft SharePoint Server 2013 Microsoft SharePoint 2013 Remote Troubleshooting Mission Viejo-San Clemente, CA
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  • Petaluma 24-Hour Cisco Tech Consulting Petaluma Sonoma County 24-Hour Repair Installation Cisco

  • Windows Server Essentials Engineers
    Expert Microsoft Certified Windows Server Essentials Storage Spaces Consulting Services

    Progent's Microsoft-certified consultants offer budget-friendly online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent offers full-service project management so you can plan and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.

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    Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital IT areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange Server 2013.

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    Stealth penetration checking is an important part of any overall network security strategy. Progent's security professionals can perform thorough intrusion checks without the awareness of your organization's in-house IT staff. Stealth penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log monitoring are correctly set up and actively observed. Progent can provide continuous autonomous penetration testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and unsound product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware.

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    Microsoft System Center 2016 Operations Manager helps to ensure top performance and dependable availability for critical workloads by offering unified, mixed-platform tracking of IT resources installed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class remote and onsite expertise to help organizations of any size to design, integrate, optimize, update and repair SCOM 2016 solutions. Progent can assist you to move to SCOM 2016 from older releases or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and cloud resources.

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    Sampling of Cities
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