Online Technical Troubleshooting

for Small and Mid-size Business IT Networks
The Technical Response Center's Customer Commitment


Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone help and remote secure computer connection to troubleshoot and resolve technical problems rapidly and affordably. The breadth of technical experience available from Progent's staff of nationwide service professionals allows Progent to escalate even the most difficult problems to qualified experts as needed. For critical problems, the TRC tries to answer your request for support within one hour.


Additional Topics of Interest

Online Troubleshooting for Windows Server Essentials Dashboard
Top Ranked Windows Server Essentials Security Professional in District of Columbia

Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small businesses to transition from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines both local and cloud-hosted resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the potential productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your computing ecosystem. Progent can provide full-service project management support so you can plan and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting, troubleshooting, and training.

Dynamics GP Excel Cubes Consultant
Specialists for Business Portal for Dynamics GP

Progent's seasoned application designers and software developers can assist your company to build customizations to Microsoft GP that address the special requirement of your business while retaining the advantages of seamless Windows integration. Progent can also provide expertise with a selection of software development tools that can be utilized to create integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Engineer for Exchange 2010 Availability
Exchange Server 2010 Computer Consulting Atlanta, GA

Progent's Microsoft-certified network experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications technologies.

Remote Support for Virtual Help Desk
Contact Center Configuration in Winter Park, FL

Progent provides several essential types of Call Center support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients convenient access to a dependable technical group with years of experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to business productivity. Progent's goal is to resolve rather than merely record problems.

Linux, Windows Consultant Services
Paget, Bermuda Consulting for Windows and Linux

If your office computer system mixes Linux technology technology with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance services feature network infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and management, online network help and repair, on-site technical support, and Help Desk outsourcing.

Computer Consulting for Exchange 2013
San Jose Microsoft Certified Expert Exchange 2013 Migration Remote Troubleshooting

Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect vital areas like manageability, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.

Microsoft Azure VPN configuration Programming Firm
Microsoft Azure Storage Developer Firms in Florida

Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the common errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android handhelds.

Computer Consultants for Live Communications Server
Top Quality Microsoft LCS Server Instant Messaging Support and Setup in Alameda, CA

Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced security, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, highly available IM platform. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can deliver the skill needed to deliver all the benefits of Office Communications Server throughout your entire organization.

Onsite Technical Support for Exchange 2000 Server Upgrade
Microsoft Exchange 2000 Upgrade Online Support

Years of experience with Microsoft's Exchange products makes Progent one of the most knowledgeable IT consulting companies in California for integrating messaging solutions powered by Microsoft Exchange 2000 Server. Progent is expert in helping small organizations derive the full benefits of Exchange Server under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.

Network Performance Optimization Online Support Services
ProSight Remote Network Infrastructure Troubleshooting Remote Consulting in Austin, Texas

ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance issues.

Citrix XenServer Specialist
Citrix Essentials Engineers

Citrix offers a comprehensive family of products that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and can help you design, test, implement, troubleshoot, and maintain Citrix solutions.

Automatic Network Infrastructure Mapping On-site Technical Support
San Francisco Local ProSight Remote Network Infrastructure Troubleshooting Computer Engineer

ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking hardware like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that require important updates, or resolving performance bottlenecks.

Call Center Support and Setup
IT Services for Helpdesk Fort Worth, TX

Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who require fast availability of a Help Desk Call Center with professional phone support and full escalation options but who have to work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.

Anti-Virus Subscription
Postini Support Services in San Francisco

Email Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and virus defense service program. Progentís certified email protection professionals can help you devise an email security strategy that features antispam and virus protection services and processes.





An index of content::

Arizona IT Solution Providers Amazon Marketplace Web Service integration Developer Firm
Arkansas Network Companies Firewall Auditing
Best Server Recovery for Exchange 2016 IT Outsourcing for Exchange 2007
Microsoft Hyper-V 3.0 Support Services
Microsoft Hyper-V 3.0 Server Consolidation Computer Engineer

Widows Server 2012 R2 Hyper-V enhances virtualization in key areas including secure multitenancy, agile infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to deploy and manage virtual servers to reduce IT expenses and enhance availability.

BlackBerry BPS Network Specialists Outsourcing IT Support
Job Opportunity for Contract Network Consultants
Moonlight Network Consultant Employment Opportunities

If you are a network consultant with system support expertise, teaming with Progent and helping our customers will expand your abilities through interaction with our team of motivated, world-class consultants. Progent's concentration on providing IT consulting and technical help to small companies will give you the chance to consult in depth with decision makers and add significantly to the growth of exciting organizations. Also, Progent's virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to help you to deliver fast fixes when you take on mission-critical problems.

BlackBerry Professional Software Computer Companies Global BlackBerry Remote Troubleshooting
Work from home Cisco Certified From Home Job
Recruit Home Based Cisco Consultant Contractor Job

Progent's company culture will make you a better consultant by improving your information technology knowledge and boosting the loyalty of your clients. Progent makes good on this promise by attracting the top consulting talent for you to operate with, offering a state-of-the-art network and communications architecture, using specialized application tools to enable the highest level of support, and by streamlining proven business structures for finding and keeping customers.

Boise Eagle BlackBerry Smartphone Computer Support Companies BlackBerry BES Server Information Systems Firms Boise
CISSP Protection Toledo, OH Security Company for CISSP
Vermont Tech Services
Minnesota Small Office Server Support

Progentís Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone help and remote direct network access to isolate and repair network problems quickly and economically. The breadth of IT experience represented by Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to qualified specialists as required. For critical issues, the TRC tries to respond to your call for support in less than one hour.

CISSP Security Tech Services Missouri CISSP Cybersecurity Consultancies
CentOS Linux Support and Setup Consultant
Chandler, AZ Microsoft Computer Setup Service Cisco CCIE Professional Services in Chandler, AZ
Cisco Access Point Systems Consultant Service Provider for Cisco Security
Aironet 3700 Access Point Network Consultants
Aironet Wireless AP IT Services

Progent's Cisco certified Wi-Fi experts can provide economical remote and on-premises support for legacy and current 802.11ac Aironet wireless access points (APs) and Progent can help you to plan and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet APs.

Cisco CCIE Remote Consulting Firms Tech Support
Exchange Server 2000 Upgrade Online Consulting
Upgrading for Exchange 2000

Progent is among the most qualified information technology support firms for creating email and messaging solutions powered by Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange 2000 for typical scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.

Cisco Design Consultants Cisco CCIE Online Small Office Network Consultant
Cisco Information Technology Consultants Cisco Small Business IT Consultants
Cisco Technical Support Outsource Consulting Services Firm for Cisco in Kentucky
Citrix Virtual Server Consultants Specialists for Citrix Virtual Application
Computer Consultancy Group for Online Cisco Certified CCIE Network Design and Configuration
Consultants for Dynamics GP/Great Plains Dynamics GP Software Network Consultants
Consulting for Remote Management
Dell DRAC Consultant Services

Remote management cards offer network administrators complete control over a server without the need for a personal visit. Through these server management cards, all console screen data plus keyboard and mouse operations are transferred to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to design, deploy, and support a fault-tolerant business network that includes remote management cards and Progent can use these remote server management cards to provide efficient remote technical help. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

Consulting Firm Consultant Services for CISM Certified Cybersecurity Management
Des Moines, Iowa Technology Consulting Network Support Companies for Des Moines, Iowa
Development Firms for FRx Reports Access Development Companies
Windows Server 2008 Technical Support Services
Windows Server 2008 R2 Technology Consulting Services

Microsoft Windows Server 2008 is a major step forward in making IT systems more protected and fault tolerant, simpler to virtualize and manage, faster, and able to offer an improved environment for web hosting and development. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing certified consulting, tech support, education, staffing, network monitoring, and security engineering expertise.

Downey, CA Help Desk Computer Setup Emergency Phone Support Computer Network Support Company
Windows Server 2012 R2 Hyper-V Computer Consultants
Hyper-V 3.0 Server Engineer

Widows Server 2012 R2 Hyper-V improves virtualization in important areas such as multitenancy, agile network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce network expenses and improve availability.

Engineer for WLAN Site Survey Online Support
Exchange 2013 Integration Professional Consulting Services for Exchange 2013 Security
Florida Computer Consultancy Firms Computer Service for Help Desk in Macomb County Michigan
Consultant Services for Data Center Colocation
Colocation Center Onsite Technical Support

Colocation data centers make it possible for companies to share world-class facilities for hosting computer equipment that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program including selecting and moving to a colocation site, designing network topology, specifying hardware, on-premises and on-line maintenance, establishing remote system management, and education your support personnel.

Fresno, CA Cisco Technology Consultancy Firm Cisco Consultancy Services Company Fresno, CA
IT Co-sourcing Article Whitepaper
IT Services for Redhat Linux, Sun Solaris, UNIX Denver IT Consulting for Suse Linux, Solaris, UNIX
Server Management Technology Professional
Remote Technical Support for Server Management

By using virtual server technology, businesses can run many virtual servers on one physical server. Virtualization technology enables companies to enjoy all the benefits of server segmentation, while avoiding the costs associated with buying additional server hardware. Virtual servers are the critical technology behind private clouds, which offer important benefits including reducing the costs of capital equipment, facilities, and administration while enhancing data protection, network reliability, and recoverability. Other key server management technologies are network monitoring software, Windows Server Update Services, and remote server management cards. Progent's professional server management consultants can assist you in all aspects of server consolidation and administration to allow your company to cut costs and save time.

Idaho Consulting Minneapolis Minnesota IT Services
Independent Firewall Information Technology Consulting Albuquerque, NM Firewall Support for CISSP Albuquerque New Mexico
Integration Consultant Adams County Colorado Small Business Network Consulting Services for Networking Thornton
Exchange 2016 Office 365 integration Support Services
Exchange 2016 Disaster Recovery Support and Help

Progent can help your business in any and all phases of your migration to Exchange 2016 including designing HA system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Integration Specialist for BlackBerry Desktop Manager Greensboro North Carolina Greensboro North Carolina BlackBerry Exchange Technicians
VMM 2016 Database Technology Consulting Services
VMM 2016 Management Server IT Consultants

Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 suite of network management tools and is designed to provide a unified mechanism for configuring and administering virtualized fabric and services across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to migrate efficiently from legacy versions of Virtual Machine Manager, develop workflows for creating and installing VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to evaluate the strategic business benefits of new technologies such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.

Iowa System Engineers BlackBerry BES Server Help Center in Louisville, Jefferson County
Linux Network Consultant Debian Linux Computer Engineer
Meraki Wireless Access Point Setup and Support IT Consultant
Microsoft Certified Expert System Center Operations Manager Computer Consultant System Center MOM Engineer
Windows, UNIX, Solaris Computer Consulting
Integration Services for Windows, UNIX, Solaris

If your company is producing UNIX-based software in an environment that has Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the constant distraction of maintaining your business network. Through the use of automated server monitoring and by providing remote and on-site support as your company needs it, Progent offers an affordable alternative for supporting an information system that features excellent reliability, protection, and efficiency. Progent's developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-premises service and repair, 24x7 monitoring services, and Contact Center services.

Microsoft Computer Small Office Computer Consulting Elizabeth, NJ Recovery Services for Windows Security
Microsoft Exchange 2010 Migration Engineer Exchange Server 2010 Upgrade Engineer
Microsoft Exchange Computer Network Support Group in Fairfield Fairfield Computer System Consultant for IT Outsourcing
VMware NSX and Site Recovery Manager Engineer
Consultancy for VMware VCDX-NV certified

VMware's NSX virtual network technology allows you to create entire networks in software. NSX allows virtual networks to be deployed instantly and managed with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and fixes and can generate reports to verify full service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help you to plan, deploy, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.

Microsoft SQL Server 2016 Repairing Shreveport Microsoft SQL Server 2017 Computer Setup Shreveport, LA
Microsoft SharePoint Server 2013 Technology Consulting Services Microsoft SharePoint Server 2013 Network Consultant
Microsoft Windows Consulting Firm Microsoft Office XP Information Technology Outsourcing
Minnesota Services Minnesota Network Integration
Mobile Bay, Alabama Networking Consultant for Exchange Server 2013 Problem Resolution for Exchange in Port of Mobile, Alabama
Remote Network Monitoring IT Services
MOM 2007 Network Consulting

Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the health of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a degree of protection that was once limited to large enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical service packages created to help you to detect and resolve a an array of IT network issues before they get big enough to disrupt productivity.

Nationwide Remote Professional Services Slackware Linux, Solaris, UNIX Remote Consulting
Nebraska System Consultants ISA Server 2006 Remote Consulting
Network Consulting for Windows Server 2008 DirectAccess Help and Support for Windows Server 2008 Hyper-VI
Network Specialists for Fremont in California Newark Remote Consulting in California
Network Support Group for SQL Server 2012 in Polk County Iowa IT Technical Support Company Des Moines International Airport DSM
Microsoft Desktop Apps Instruction Computer Service Providers
Online Microsoft Office 365 Training Consultancy

Progent offers customized remote instruction for a range of desktop apps and operating systems including Microsoft Office Excel, Word, Access and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction offers the advantages of traditional in-person seminars, such as instant communication between students and trainers, but eliminates the expenses of transportation and the hassle of attempting to synchronize the schedules of many students. Offered to single students or groups of all sizes, Progent's virtual training permits the teacher to conduct the class from an online office and the students can be spread throughout an office or across the the U.S. Virtual training supports powerful teaching aids like broadcast white boards, real-time questions, and shared desktops. Classes can be brief and targeted to specific subjects or longer in duration and broader in coverage.

Office Word compatibility Specialists Office Word 2016 Consultancy
Oklahoma City, Oklahoma Computer Consultancy Firm Oklahoma Computer Firms
On-Call Services SharePoint 2013 Technical Support
On-site Support Setup and Support Setup and Support for 24x7 Support
IT Consultants for Hyper-V 2016 Shielded VMs
Hyper-V 2016 Management Configuration

Windows Hyper-V 2016 utilizes core features first developed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth migration strategy, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business value.

On-site Support for Microsoft Windows 2008 Windows Server 2008 Consultancy
Online Troubleshooting Wayne County Michigan Gentoo Linux, Sun Solaris, UNIX On-site Support in Wayne County Michigan
Outsourcing in Philadelphia, Pittsburgh, Allentown, PA Linux Support and Setup in Philadelphia, PA, Pittsburgh, PA, Allentown, PA, Erie, PA
Phone Support Small Office IT Support BlackBerry Exchange Outsourcing Services in Santa Cruz California
Service Reporting Online Support
Outsourcing for Services Documentation

Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support reports sent by every staff member to every client. The discipline of detailing and organizing service activity results in more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who wonít let go of the keys to the kingdom.

Programming Companies for Amazon AWS migration Microsoft Expert Amazon AWS hybrid cloud integration Programming Company
Providers in Northern California Pleasanton Network Support Group in California
UNIX Engineers
Support Outsourcing for Solaris

Progent's Sun Solaris platform consulting experts offer small and mid-size businesses and software developers help with administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient one-stop source to help you build and manage a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft coexistence by integrating MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

RIM BlackBerry Migration Companies in Port of New Orleans Consultancy New Orleans, LA
RIM BlackBerry Outsourcing IT Support in Santa Ana BlackBerry BES Server Small Business Network Support
Remote Help Desk Tech Jackson Clinton Network Consulting Firms
School District Cisco Consultant Services
Small Government Professional

Progent has a long background providing a broad range of online network support and emergency troubleshooting services to local governments and schools throughout the United States. Progent is one of the pioneers in delivering expert remote network consulting and has delivered IT solutions to organizations in every state. Remote support eliminates travel costs and solves problems faster than on-premises service calls.

SCDPM 2012 and SQL Server Network Consultants SCDPM 2012 Security and Compliance Network Engineer
64-bit Migration Consultant
64-bit Computing Consultant

Progentís Microsoft-certified engineers can help you to update your workstations from 32 to 64 bits. Progent can help your company to understand the costs and benefits of upgrading to 64-bit desktop computing, design an efficient upgrade strategy that reduces operational interruptions, and provide inexpensive, expert online support to aid your organization to configure 64-bit desktop software and application software on your current computers.

SQL Server 2014 Resource Governance Outsourcing Network Consultant
SQL Server 2014 Security Online Troubleshooting SQL Server 2014 Database Migration Network Consulting
Santa Clara Network Manager in California Saratoga Network Installation
Microsoft SQL Server 2014 Cardinality Estimation Computer Consultant
SQL Server 2014 Encryption Key Management IT Consultant

SQL Server 2014 includes major enhancements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates transparently across all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as planning, configuration, management, troubleshooting, and application development services to enable businesses of all sizes to achieve fast return from their SQL Server 2014 investment.

Security Organizations in Santa Ana-Fountain Valley CISSP Cybersecurity Contractors in Santa Ana-Costa Mesa
Microsoft Windows Server 2008 Cluster Remote Troubleshooting
Microsoft Windows Server 2008 Cluster Integration Services

The cluster technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 has been radically redesigned to streamline the installation, setup, and administration of server clusters that provide greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster verification, revamped setup and installation, unified cluster management, redesigned cluster architecture for increased availability, better security and quorum models, fewer failure points, greater storage and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can help your company evaluate the business benefits of failover clusters, plan and execute an installation, train your network support staff to manage your failover clusters, deliver continuing consulting and support services, and create and test a business continuity procedure.

Server Integrators for Cisco Cisco Small Office Network Consultant
Setup and Support for Postini Postini Support
Infor SyteLine CloudSuite Quality Control Consultants
Specialist for Infor SyteLine CloudSuite Document Management

Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than 25 years of background assisting manufacturing and service companies to simplify supply chains and streamline critical business processes to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that can range from occasional advice to end-to-end solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.

Small Business Network Consultants in Northern California Northern California Castro Valley Computer Systems Consulting
Small-Medium Business Network Support Companies Networking Help for Midsized Office
Software Outsourcing Consultant for Iowa Network Security Auditor
Spokane Inland Northwest Ubuntu Linux, Solaris, UNIX Technical Support Consultant for Red Hat Linux, Sun Solaris, UNIX in Spokane
Support Organization for Napa California Napa Valley Consultancy
Support and Integration for 802.11x Wi-Fi Site Survey Online Consulting for Wireless Site Survey
System Consulting Services Cisco Implementation Services Oklahoma City Oklahoma
Technical Consultant for Suse Linux, Sun Solaris, UNIX Chandler Fedora Linux, Solaris, UNIX Engineer in Maricopa County Arizona
Technical Support for ISR Routers ISR Routers Professional
SQL Server 2016 PolyBase Support Services
SQL Server 2016 and Excel Onsite Technical Support

Microsoft SQL Server 2016 offers major enhancements in performance, capacity, security, uptime, BOYD integration, and integrated BI. Innovations include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver online and onsite support to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

Technology Consulting Services in Glendale, CA Support and Help for Microsoft SharePoint Los Angeles LAX Airport
Troubleshooting for Microsoft System Center DPM 2010 Microsoft System Center DPM IT Consultant
Washington, District of Columbia Professional Services Washington, District of Columbia Server Integrators
Windows 2008 Server Computer Service Lancaster County Nebraska Windows Server 2016 Small Business IT Consulting Company in Lincoln Seward County
Windows Server 2012 Computer Services in Hialeah Florida Windows Server 2012 Network Security Consultants Hialeah South Florida
Windows Server 2012 Private Cloud IT Consultant Microsoft Certified Windows Server 2012 Configuration
Windows Server 2012 R2 Small Office IT Consultants Windows Server 2016 Network Documentation in Arlington Texas
Windows Server 2016 Hybrid Solutions Troubleshooting Online Help
Windows Server 2019 Encrypted Networks Professional Windows Server 2019 Kubernetes Containers Computer Consultants
Windsor Technology Consultant in Northern California Northern California Santa Rosa Technicians
Work from Cisco Certified Subcontractor Jobs Home Based Cisco Consulting Openings
IT Specialists


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Sampling of Cities
Where Progent Has
Provided Remote Support

Aberdeen, NC
Alameda, CA
Alamo, CA
Alpharetta, GA
American Canyon, CA
Anacortes, WA
Anaheim, CA
Anchorage, AK
Annapolis, MD
Aptos, CA
Arlington, GA
Arlington, TX
Arnold, CA
Atherton, CA
Atlanta, GA
Auburn, MA
Austin, TX
Baltimore, MD
Bayswater, WA
Beaverton, OR
Bellevue, ID
Belmont, CA
Bend, OR
Benicia, CA
Berkeley, CA
Berlin, CT
Blacklick, OH
Blacksburg, VA
Bloomington, MN
Blythe, CA
Boca Raton, FL
Boise, ID
Boston, MA
Brisbane, CA
Broadway, VA
Brooklyn, NY
Broomfield, CO
Brunswick, GA
Burlingame, CA
Cameron Park, CA
Camp Hill, PA
Campbell, CA
Cambridge, MCA
Carmel, CA
Carmichael, CA
Castro Valley, CA
Chicago, IL
Chino, CA
Christiansburg, VA
Cincinnati, OH
Citrus Heights, CA
Cleveland, OH
Clifton, NJ
Coconut Grove, FL
Colleyville, TXC
Colorado Springs, CO
Columbia, SC
Columbus, OHC
Concord, CA
Coral Springs, FL
Cornelia, GA
Corpus Christi, TX
Corte Madera, CA
Costa Mesa, CA
Cottonwood, AZ
Cromwell, CT
Cupertino, CA
Cypress, CA
Dallas, TX
Daly City, CA
Danville, CA
Darien, IL
Decatur, GA
Del Rio, TX
Denver, CO
Dixon, IL
Downey, CA
Dublin, CA
Eagan, MN
Eagle, ID
East Palo Alto, CA
Eden, NC
Edgecomb, ME
El Cajon, CA
El Cerrito, CA
El Dorado Hills, CA
El Granada, CA
El Paso, TX
Elgin, IL
Emeryville, CA
Escondido, CA
Fairbanks, AK
Fairfield, CA
Farmington, NM
Fayetteville, GA
Fergus Falls, MN
Fontana, CA
Fort Worth, TX
Foster City, CA
Fremont, CA
Frisco, TX
Fort Lauderdale, FL
Fort Worth, TX
Flushing, MI
Gardner, IL
Geyserville, CA
Gilroy, CA
Glendale, CA
Grand Ledge, MI
Granite Bay, CA
Granite Falls, NC
Grass Valley, CA
Greenbrae, CA
Greenfield Center, NY
Greenville, SC
Greenwood Village, CO
Grenada, MS
Grover City, CA
Hartley, TX
Hayward, CA
Heathrow, FL
Herndon, VA
Highland Park, IL
Hillsboro, OR
Houston, TX
Honolulu, HI
Houston, TX
Huntsville, AL
Hurricane, UT
Indianapolis, IN
Irvine, CA
Irving, TXA
Irving, CA
Itasca, IL
Jackson, MO
Jackson, TN
Jackson, WY
Jacksonville, FL
Jefferson, OH
Jersey City, NJ
Johnstown, PA
Kapolei, HI
Kansas City, MO
Kent, WA
Kodiak, AK
La Jolla, CA
La Mesa, CA
Lansing, MI
Larkspur, CA
Las Vegas, NV
LaVergne, TN
Lawrenceville, NJ
Leawood, KS
Lexington, KY
Lincoln, CA
Little Rock, AR
Livermore, CA
Loganville, GA
Lodi, CA
Londonderry, NH
Long Beach, CA
Los Altos, CA
Los Angeles, CA
Los Gatos, CA
Louisville, KY
Lubbock, TX
Lutherville, MD
Madisonville, LA
Manteca, CA
Marion, IA
Martinez, CA
Maui, HI
Manteca, CA
Mather, CA
McKenzie, TN
McSherrystown, PA
Menlo Park, CA
Mertztown, PA
Mesa, AZ
Miami, FL
Milford, DE
Milford, NH
Mill Valley, CA
Milpitas, CA
Milwaukee, WI
Milwaukie, OR
Minneapolis, MN
Modesto, CA
Monterey, CA
Moraga, CA
Morgan Hill, CA
Mountain View, CA
Mt. View, CA
Mulino, OR
Nantucket, MA
Napa, CA
Napa, CA
Naperville, IL
Nashua, NH
Nevada City, CA
New Orleans, LA
New York City, NY
Newark, CA
North Kingstown, RI
Novato, CA
Oak Park, IL
Oklahoma City, OK
Oakland, CA
Oakland Park, FL
Oakville, MO
Omaha, NE
Ontario, OR
Orange, CA
Orem UT
Orinda, CA
Orlando, FL
Owings Mills, MD
Oxnard, CA
Pacheco, CA
Paget, Bermuda
Palm Beach, FL
Palm Beach Gardens, FL
Palo Alto, CA
Panama City, FL
Paso Robles, CA
Patterson, CA
Petaluma, CA
Phoenix, AZ
Pittsburg, CA
Pittsburg, PA
Plano, TX
Pleasant Hill, CA
Pleasanton, CA
Plum, PA
Plymouth, MI
Point Reyes Station, CA
Point Richmond, CA
Portland, OR
Portola Valley, CA
Raleigh, NC
Rancho Cordova, CA
Redwood City, CA
Redwood Shores, CA
Reno, NV
Reston, VA
Richmond, CA
Richmond, VA
Rio Vista, CA
Riverton, UT
Rockville, MD
Rolling Meadows, IL
Roseville, CA
Round Rock, TX
Sacramento, CA
Saint Paul, MN
Salt Lake City, UT
San Antonio, TX
San Bruno, CA
San Carlos, CA
San Diego, CA
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San Pablo, CA
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Santa Clara, CA
Santa Cruz, CA
Santa Rosa, CA
Saratoga, CA
Sausalito, CA
Scotts Valley, CA
Scottsdale, AZ
Sealy, TX
Seattle, WA
Slidell, LA
Sonoma, CA
Soquel, CA
South Lake Tahoe, CA
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Spokane Valley, WA
Springfield, CO
Springfield, OR
Springville, IN
Springville City, UT
Stockton, CA
St. Helena, CA
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Tempe, AZ
Temple City, CA
The Woodlands, TX
Torrance, CA
Tracy, CA
Trumbauersville, PA
Tualatin, OR
Turlock, CA
Union City, CA
Union City, GA
Vacaville, CA
Vancouver, WA
Victorville, CA
Wallingford, CT
Walnut Creek, CA
Waltham, MA
Warren, OH
Watsonville, CA
Wayne, NJ
West Hollywood, CA
West Sacramento, CA
Westport, CT
Wichita, KS
Wilmington, DE
Windsor, CA
Winter Park, FL
Winter Springs, FL
Winston-Salem, NC
Woburn, MA
Wolfeboro Falls, NH
Woodbridge, VA
Woodcliff Lake, NJ
Woodland, CA
Woodside, CA
Yakima, WA
Yankton, SD
York, NE
Yountville, CA
Yuba City, CA