Online Computer Network Troubleshooting
for Small and Mid-size Company IT Systems The Technical Response Center's Customer Commitment
Additional Topics of Interest
Technical Support Services iPhone and Windows Server integration
Network Consultant iPhone LDAP
Progent offers affordable remote assistance to help you to design, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you through specific technical bottlenecks or long-term engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-based, or hybrid networks and can help you create or maintain a resilient, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide online or on-premises training for individuals or groups to help manage and use your iOS devices in a safe, collaborative environment that maximizes the business value of your information network.
Professionals Aironet 4800 Access Point
Aironet Wave 2 Wi-Fi Access Point Remote Support Services
Progent's Cisco certified wireless networking experts can provide economical online and on-premises help for both legacy and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist your business to design and manage wireless environments that incorporate indoor and outdoor/ruggedized Aironet APs.
Engineer Office 365 authentication
MCSE Expert Certified Exchange Online and on-premises Exchange Online Consulting
Office 365 is Microsoft's extensive suite of productivity applications and cloud-hosted services available on a subscription basis. Office 365 applications and cloud-based services are available in an array of subscription plans targeted at markets from students and home offices to enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to evaluate the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid networks that seamlessly integrate local and cloud-based products and services.
Computer Associates Security Firm
24/7/365 Firewall Firewall Setup
For smaller businesses, network security and information assurance and compliance is too complex to stay ahead of yet too dangerous to ignore. The world's biggest enterprises have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's no place to hide. Progent has made it affordable for smaller companies to implement vital IT security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum billing for online help. This means you can have the help of a seasoned information expert to provide just the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.
Cisco Firepower 9300 Series Firewalls On-site Technical Support
Cisco Firepower 9300 Series Firewalls Outsourcing
The new Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your existing PIX or Cisco ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.
Microsoft Operations Manager Case Studies
Microsoft Operations Manager Example Application
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to address network problems before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems are there. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class reliability, security and performance.
24 Hour ProSight Virtual Hosting Professionals
ProSight Virtual Machine Hosting Engineers
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's servers in an environment that gives the maximum level of availability and expandability and is also simple to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to economize significantly on the costs of capital investments, system maintenance, and network administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Online Wireless Site Survey Integration
Wireless Site Survey Consulting Services
Progent’s Wireless Site Survey helps you to design and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your environment, offering you a WLAN that delivers the coverage, speed, load-handling capability, QoS, data protection, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more detailed onsite service.
System Center 2016 Troubleshooting Online Consulting
System Center 2016 Amazon AWS Integration Support Services
Small to mid-sized businesses can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced IT service programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks world-class availability, security, and productivity.
Top NetApp MetroCluster Troubleshooting Engineers
MetroCluster Switch Integration Consultancy
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery between sites that are as far as 185 miles away from one another. Progent's roster of seasoned IT experts can assist you to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you follow leading practices for configuring your MetroCluster solution by providing help with procedures such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your disaster recovery solution to prove compliance with information assurance standards and government mandates.
Microsoft Exchange 2013 Troubleshooting
Exchange Server 2010 Online Technical Support
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining email systems for clients in the and across the United States. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system offers compliance, service continuity, easy connectivity for off-site and wireless users, efficient administrative utilities, and seamless integration with telecommunications. Progent offers expertise and integration services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or medium businesses to migrate to Microsoft Exchange 2016 or Exchange 2013 Server.
Microsoft Certified Dynamics GP Continuum Technology Professional
Applications Consultant Microsoft Dynamics GP
Progent's expertise delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create custom line-of-business programs and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to analyze your business more effectively, turning uncooked data into valuable understanding of your business.
High-Availability Internet Network Support Outsourcing
Non-stop Internet Access IT Consultant
Progent's Cisco-authorized network experts can help you build an economical, high availability Internet configuration solution that can achieve non-stop Internet access via a wide range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE professionals to show you how to apply the latest technology for fault tolerant Internet connections to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet availability.
Exchange Server Migration Specialists
Exchange Server Upgrade Specialist
Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast ROI by improving your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and integrating your vital communications platforms.
An index of content::
Network Consulting Services Documentation
24-Hour Service Database IT Consulting
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all delivered services. Unlike many independent consultants or small service organizations who offer scant documentation or details of services done, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports transmitted by each staff member to every customer. The practice of detailing and organizing support activity results in more efficient service and avoids a slew of typical misfortunes such as when a support client is virtually held captive to a consultant who refuses to release vital service information.
Microsoft Certified Expert Network Architect Office Web App
IT Service Provider Office Web App
Progent's Office and Office 365 consultants can assist companies of any size to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a seamless solution that offers quick return on investment and promotes better business results. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with additional key Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between different releases of Microsoft Office desktop and offers customized online instruction to individuals and groups.
Amazon Marketplace Web Service integration Expert Development
Cisco and Microsoft Certified Expert Amazon MWS programming Developer
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
Lync Server 2013 and Active Directory Engineers
24x7x365 Lync Server 2013 Instant Messaging Consultant Services
Lync 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and protected communications ecosystem that permits the modern BYOD computing style with IM, real-time presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and mobile devices. Progent's certified Lync Server 2013 experts and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-resident (via Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver live webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 applications including Outlook and PowerPoint.
Top Specialist System Center 2016 and SQL Server
24-Hour System Center 2016 Azure Integration Online Troubleshooting
Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10; unified management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and configure a new implementation of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.
Network Consultant Hybrid Configuration Wizard
Hybrid Office 365 Exchange integration Information Technology Consulting
Office 365 is Microsoft's extensive suite of productivity apps and cloud-hosted services offered on a subscription basis. Office 365 applications and cloud-based services are available in an array of subscription plans intended for markets ranging from individuals and households to enterprises. Progent can provide fast and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid ecosystems that seamlessly combine on-premises and cloud resources.
Windows Server 2008 R2 Remote Technical Support
Microsoft Expert Windows Server 2008 Active Directory Online Troubleshooting
Microsoft Windows Server 2008 represents a major step forward in making information systems more protected and available, easier to virtualize and administer, higher performing, and able to provide a better platform for web publishing. Progent can assist your company get the most from the enhancements built into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, training, staffing, monitoring, and security engineering services.
IT Consulting Hyper-V 3.0 Virtual
Windows Server 2012 R2 Hyper-V 3.0 Consultants
Widows Server 2012 R2 Hyper-V enhances virtualization in critical areas including secure multitenancy, flexible infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to deploy and manage virtual servers to reduce network expenses and improve productivity.
Microsoft Certified Expert Windows 2008 R2 Network Engineer
IT Consulting Windows Server 2008 Active Directory
Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile workers. Progent's network experts can deliver affordable online consulting, troubleshooting, and education services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 in order to add significant strategic value to your information system.
24/7 Technology Consulting Remote Wireless Site Survey
Wi-Fi RF Coverage Maps Specialist
Progent’s Wireless Site Survey makes it easy to plan and implement a Wi-Fi wireless network adapted to your facilities, providing your business a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service.
QTS/Herakles Sacramento Colocation Center Consult
QTS/Herakles Sacramento Colocation Center Professionals
The QTS Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation facility or if you are planning on moving your primary or disaster recovery equipment to Herakles/QTS, Progent offers a variety of cost-effective consulting services such as colocation relocation, equipment deployment and upgrades, infrastructure improvements, project management, virtualization configuration, remote monitoring, automated network administration, application programming, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.
CRM Network Consultants
CRM Network Consultant
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build profitable client interactions. Built-in Sales and Customer Service modules allow in-house staff to share data to help improve sales success and deliver consistent, effective customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your sales or customer support databases.
24-7 Contract Programming Microsoft Azure IPsec configuration
Cisco Certified Expert Microsoft Azure integration Development Firm
Progent can help companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the common errors small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to manage Apple iOS devices and Android smartphones and tablets.
Small Office IT Outsourcing Group
Small Business Support Organizations
Progent's Microsoft and Cisco certified network consultants can provide expert help with a broad array of technologies and can provide that expertise remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Windows and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE infrastructure specialists for the toughest connectivity problems, as well as the the assistance of CISM-accredited security consultants to assist with complex security design and problem solving. Progent has delivered online network support to companies in every state in the U.S.
24-Hour Managed IT Services Consulting Technical Support
Consultant Services Managed IT Services Consultants
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain minimal internal IT support teams with affordable access to world-class management platforms and technical experts. Advantages of Progent's ProSight catalog of managed IT services include fixed IT maintenance expenses, automation of routine administrative tasks, continual absorption of new technology, smooth migration from older technology to up-to-date solutions, close alignment of information technology with strategic objectives, access to seasoned network consultants, and allowing management to focus on business instead of fast-evolving computer technology.
Remote wi-fi controller Integration Support
Cisco Expert Flex Series Wireless Controller Specialist
Progent can assist you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi networks of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's latest Wi-Fi controller technology.
24/7/365 Freelance Telecom Consultants Contractor Job
Independent CRM Consultant Part-Time Job
Progent's Experts Group provides support in key fields that include Apple OS integration and applications; Consulting for Linux, UNIX-based, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application support; CIO, business analyst, and project logistics outsourcing; Custom applications development and deployment; Web, electronic business, Electronic Data Interchange, and client portal development and integration; Database support and performance help; Management information consulting; and Telecom architecture consulting.
Enterprise Information Technology Consulting Firms
Site Move Consulting
For large organizations, Progent can leverage internal network support groups by providing extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a transparent nearby extension of corporate network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, network architecture, Sarbox compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field engineers and technicians to help with a campus relocation or office move, or a network designer to assist with setting up or using an Internet Data Center or co-location site.
Microsoft and Cisco Certified Professionals Fault-tolerant Data Centers
High-Availability Data Centers Services
Progent's Data Center engineers can show you how to identify high availability data centers that match the particular needs of your company. Fault tolerant colocation sites are particularly appealing to small businesses due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a minimum degree of fault tolerance is too costly for typical small companies. Progent is ready to help you get all the benefits of non-stop data centers and 24x7 colo sites by providing a full range of engineering and support services.
Amazon Web Services integration Integration Companies
Amazon S3 integration Expert Development
Progent offers cost-effective remote support to help companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design, testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Microsoft, Cisco and Security Certified Experts Microsoft Azure migration Reports
Azure and SQL Server integration Specialist
Progent can assist businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the common errors small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Linux RedHat Phone-based Consulting
Linux RedHat Remote Consultancy
Progent offers nationwide online technical support and consulting services for companies that run networks based on variants of the Linux OS or whose information systems feature a combination of Linux platforms/Linux and Microsoft products. Remote IT help provides optimum leverage for your information technology dollar by preserving user productivity and limiting the time billed for computer analysis and repair. Advanced remote support technology and experienced service specialists and engineers allow Progent to solve the majority of IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP certified security specialists to help with the toughest network issues.
Apple MobileMe Support
Apple Macintosh Remote Support
Progent's consultants can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to migrate to macOS from Mac OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad synchronization, or migrating to iCloud services. For business environments built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, efficient and able to achieve your company's objectives.
Skype for Business and Cisco Unified Communications Consult
Skype for Business Web Apps Server Professional
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and PSTN calling. Lync 2010 can extend the functionality of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants can provide online and on-premises support to help you to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.
Open Now Microsoft SQL Consulting Services
Open Now Microsoft SQL Server Network Design
Progent's Microsoft-certified SQL Server programmers and DBAs can provide remote consulting to assist businesses of all sizes to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants offer support for any facet of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Microsoft Exchange Server 2003 IT Consultant
Microsoft Exchange Server 2003 IT Technical Support Company
Progent's Microsoft-certified consultants have more than 10 years of background delivering messaging support for customers ranging from small businesses to large corporations. Progent provides affordable support for all versions of Exchange Server to enhance email and virus security, design high availability email systems, and implement remote and wireless email connectivity. Progent’s Exchange support services can help you in planning and implementing a migration from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can show you how to integrate Microsoft Outlook Web App for popular browsers. For email virus protection, spam blocking and data data leak protection, Progent offers Email Guard managed services.
Immersive Telepresence Troubleshooting
Codian Specialists
Progent offers the services of an accredited consultant with expertise deploying technology from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to plan, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your IT system. Progent can also provide the services of network infrastructure consultants who can help companies of all sizes to create and troubleshoot a network that delivers the performance, dependability, protection, and expandability you need to accommodate your telepresence solution.
Specialists ISP Selection
24 Hour Consultant Services ISP Selection
Progent can provide the cost-effective support of online Internet connectivity experts to assist your organization to assess or enhance your Internet services so your Internet access solution matches your business needs. Services provided by Progent include evaluation of your existing bandwidth use, vendor and service plan analysis and selection, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and upgrading dependable BGP configurations.
Small Business WAP371 Consultant Services
Small Business 300 Access Point Integration Support
Cisco's Small Business family of wireless access points are Linux-powered devices engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or on-premises configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and debug Cisco Small Business wireless access point deployments of any size or architecture.
Exchange Server 2010 Migration Professionals
After Hours Exchange Upgrade Consultants
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises help to carry out your migration to Exchange Server 2010, produce comprehensive documentation of your upgraded email environment, educate your IT staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer continuing management consulting and technical support. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Cisco Experts Small Office Small Business IT Support Firms
After Hours Computer Specialist Small Office
Progent is a pioneer in cost-effectively providing enterprise-class network help to small businesses. Progent's success in addressing the IT support needs of the chronically underserviced small company market is the combined outcome of key technical and operational breakthroughs that have eliminated much of the traditional expenses out of administering IT support, added unprecedented professional expertise into the IT service mechanism, and significantly accelerated the repair cycle.
24-7 ASA 5500-X Firewall Technical Support Services
Top Ranked Adaptive Security Device Manager Computer Consultant
The new ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your legacy PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft Financial Software Technical Support Services
Microsoft Certified Online Technical Support Great Plains
Key characteristics of Microsoft Dynamics GP software include a modular design that lets you license only the components you require, a standardized foundation built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to monitor all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process data from virtually any db software or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to show you how to turn the advanced features of Dynamics GP accounting into a productive business solution.
Virtual Call Desk Computer Consulting
Extended Call Center On-site Support
Progent provides three basic types of Help Desk support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals gives your clients instant access to a dependable technical group with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business productivity. Progent's goal is to fix and not merely report problems.
Microsoft Windows 2008 Server Small Business IT Outsourcing Firms
Computer Consultancy Firm SQL Server
Progent's Microsoft-certified experts can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can show you how to plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Online Support Services Proxim Tsunami
Wireless Online Support
Progent’s wireless engineers can help small businesses design, select, pilot, install and maintain secure building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that equals or excels wired connections. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and deploy the wireless link solutions that align best your business requirements.
SCCM 2007 Asset Management Setup and Support
System Center 2007 Configuration Manager Online Help
Progent's Microsoft-certified consultants can assist you to maintain System Center 2007 Configuration Manager to simplify operations, enhance compliance, and increase worker output by ensuring that critical applications stay current, tracking product licenses, and reporting resource usage profiles to help you make informed buying decisions. When your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and carry out an efficient move to System Center 2012 Configuration Manager.
SCCM Software Inventory Online Support Services
SCCM Cloud Integration Online Support
System Center Configuration Manager automates software provisioning across multiple sites, simplifies compliance settings control, inventories network assets, guards against corporate data leakage, performs health reporting, allows safe self service, and offers a common control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud experts can help you with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.
IT Consulting Dynamics GP Great Plains Accounting
Dynamics GP Specialists
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that lets you buy only the functionality you require, a standardized foundation built on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to enable access to business information, the capability to integrate information from almost any database or workstation software into Microsoft GP, plus an open architecture that makes it possible to create custom programs. Progent can help you set up and maintain a reliable, secure server and communications network to support Dynamics GP, and can provide expert GP consultants to show you how to convert the powerful features of Dynamics GP accounting into a productive business solution.
Cisco Network Management PC Consulting
Cisco Network Management Support Team
Progent's Cisco-Certified network consultants can assist you to use Cisco's management tools alongside a variety of specialized third-party products to create a comprehensive network management strategy to keep your network operating smoothly, conserve limited resources, guard your data, revive quickly from device failure or deliberate assaults, and enable you to expand or reassign valuable resources intelligently and affordably as your company grows.
MS CRM IT Consulting
Online Support CRM
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Integrated Sales and Customer Service modules allow employees to share information to help improve sales success and offer consistent, effective customer service. Progent can configure the most sensible network environment, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer service data.
Microsoft Live Communications Server Consultancy
Engineers Microsoft Live Communications Server
MS Office Communications Server provides IM and Real Presence in an extensible, world-class package featuring advanced security, seamless integration with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your organization can realize lower costs and elevated operational efficiencies, enhanced individual productivity, and better intellectual property security with this easy-to-manage, highly available solution. Effective deployments of Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified professionals can provide the skill necessary to deliver all the advantages of Office Communications Server across your whole organization.
ProSight Server and Endpoint Management Consulting
Configuration Automated Desktop Management
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact productivity.
Network Engineer 2500 Wireless Controller
wireless LAN controller Consultant
Progent's Cisco-certified Wi-Fi consultants can assist you to assess the advantages of adopting Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can assist you to support and troubleshoot your current wireless environment or help you plan and carry out an efficient migration from legacy Wi-Fi controllers to modern models.
24 Hour Integration Microsoft Exchange
Microsoft Experts Exchange 2013 DAG Engineer
Exchange Server 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a revamped structure. These enhancements favorably impact key areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.
VoIP Phones Professionals
Voice Over IP Remote Support Services
Progent's CCIE-certified networking experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
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