Remote Computer Troubleshooting
for Small and Mid-size Company Computer Networks
The Technical Response Center's Customer Commitment
Additional Topics of Interest
DopplePaymer ransomware hot line Services
ransomware business recovery Specialist
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Cisco Certified Experts Short Term IT Staffing Services Consultants
Immediate IT Staffing Consultants
Progent's short-term staff augmentation services enable organizations to respond to sudden increases in demand for IT support personnel without dealing with the costs and delays associated with vetting and recruiting experienced technical workers and without adding to your permanent workforce.
Top Ranked CRISC Cybersecurity Firms
CRISC Certified Network Consulting
Progent offers the services of a CRISC-certified risk management expert to help your company to design and deploy an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget.
Computer Support Help Desk Outsourcing Remote Troubleshooting
Call Center Management Services Remote Support Services
Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Freelancing Jobs Exchange messaging and groupware Consultant
Remote Support Network Professional Job Openings
Progent's productive atmosphere will allow you to become a better professional by improving your information technology skills and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the best professional experts for you to work with, providing an advanced network and communications architecture, using specialized application utilities to deliver the highest level of support, and by streamlining our operational models for attracting and keeping clients.
Cisco CCIE Remote Technical Support Company
Computer Support Companies Cisco Access Point
Progent can assist you to utilize Cisco's networking products to create a solid foundation for your local, cloud-centric, or hybrid data center and improve operations in key areas such as resource consolidation, security and compliance, versatility, uptime, and recoverability.
Consulting Services Private Cloud Virtual Datacenter Hosting
Private Cloud Solutions Professionals
Progent's Private Cloud Hosting service offers complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud Hosting services are based on mature virtualization platforms that allow small and midsize companies with multi- platform IT systems to save significantly on the costs of capital investments, system maintenance, and network administration while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
SCVMM 2016 and VMware ESXi Consultant
SCVMM 2016 and Nano Server Integration
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is intended to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help organizations of all sizes with all facets of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, show you how to upgrade efficiently from legacy versions of VMM, develop processes for building and installing VMs and VM hosts, implement high-availability compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you assess the strategic business benefits of new capabilities such as Storage Replica and Shielded VMs. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere support.
Award Winning NetApp MetroCluster Design Consulting Services
Professional NetApp MetroCluster Troubleshooting
Progent can provide enterprise customers the help of a certified NetApp consultant for online or on-premises support for NetApp's complete portfolio of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, hybrid-cloud integration, virtualization, migrations, transparent patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN environments efficiently based on best practices.
Specialist Dynamics GP Accounting
Microsoft Financial Software Professional
important features of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to buy only the components you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to monitor all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the capability to process information from almost any db software or desktop software into Microsoft GP, plus an open design that makes it possible to develop custom applications. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP consultants to show you how to convert the advanced features of Microsoft Dynamics GP/Great Plains accounting into a productive business management solution.
Award Winning Excel Power Map Programming Companies
24 Hour Office Excel 2010 Consultant Services
Progent's certified Excel and Office 365 Excel consultants can provide a broad range of remote services to assist your organization to design, develop, pilot test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your legacy Excel applications to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility issues between different releases of Excel. Progent offers as-needed help to organizations looking for a fast fix to a stubborn issue associated with Office Excel and Progent also offers comprehensive project management support for upgrading or developing line-of-business applications built on Excel. Progent's cost-effective online training for Office Excel can be customized to meet the needs of individual users or teams.
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IoT sensors patch management Specialist
Consultant Services iPhone patch management
Progent's support services for software and firmware patch management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like scanners, network appliances like switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Technical Support Services At Home Workers Data Protection
Offsite Workers Data Protection Specialist
Progent can help small and medium-size organization to design, implement, verify and maintain backup/recovery systems to support telecommuters.
Specialist Lync Server 2013 high availability
Lync Server 2013 certificate management Engineer
Microsoft Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of desktop and handheld clients. Progent's certified Lync Server 2013 experts and network architects can help you to evaluate the advantages of Lync 2013, create an in-house, cloud-resident (via Lync Online) or hybrid model appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and onsite training to your management team and users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
After Hours Information Technology Consulting Microsoft Skype for Business 2015
24-7 Engineer Skype for Business disaster recovery
Microsoft Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and PSTN voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence experts offer online and onsite support services to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help your organization to plan and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
At Home Workers Specialists
Offsite Workforce Computer Consultants
Progent has 20 years of experience assisting small and medium-size companies to plan, install, tune, administer, and troubleshoot information networks that incorporate an at-home workforce.
Top Specialist Microsoft Exchange Server 2016 Upgrade
Microsoft Exchange 2016 Migration Help and Support
Progent can help you in all phases of your upgrade to Exchange Server 2016 such as designing HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Consulting Services Exchange 2007 Edge Server
Outsourcing Microsoft Exchange
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, simplifies long-term service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent has the background to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
CIO Integration Services
Part-Time CIO IT Consultants
Progent can provide the part-time assistance of a seasoned Chief Information Officer to provide a broad perspective to help your company select and support IT technology to meet your current needs and that can be a firm basis for your future growth. Progent's part-time or temporary CIO services offer economic advantages to organizations trying to optimize the impact of their IT expenditures but who are unable or hesitant to take on another executive-level manager to their head count. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique position to offer objective recommendations as well as advanced technical help for building and maintaining IT solutions that fit the special requirements of your organization.
Microsoft Certified Risk Response Support and Integration
CRISC Risk Identification IT Consultant
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan in case of an IT system disaster. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you build an affordable, fault-tolerant system solution that addresses reliability issues involving a wide array of infrastructure technologies and procedures.
Online Support Services Time Machine and Outlook for Mac
Mac and Exchange Online Help
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and transmit email, search the Exchange global address list, import addresses, synchronize appointments, and invite fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also offers specialized onsite Entourage education.
Remote Online Consulting Internet Security and Acceleration Server
Microsoft Internet Security and Acceleration Server Computer Engineer
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security designs for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size company design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your productivity.
Microsoft Teams and Android Services
Specialists Microsoft Teams with Microsoft Stream
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Online Microsoft 365 Training Consulting Services
Expert Microsoft Certified Online Office Access Training Network Specialist
Progent's webinar training classes provide small businesses the cost savings, convenience, and versatility of virtual learning plus the effective training methods of seasoned instructors who utilize sophisticated collaboration software to simulate real-time, interactive classrooms. Progent can provide remote training for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, Access, and Visio: Dynamics business accounting and reporting solutions including MS Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Online Technical Support Cisco Firepower 4100 Series Firewalls
Immediate Cisco ASA Firepower Online Support
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute an efficient migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Top Rated UNIX, Windows Technology Professional
Immediate Solaris with Windows Consult
If you are developing UNIX-based applications in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of strategic expertise while avoiding the constant hassle of maintaining your business network. By using smart server monitoring and by delivering remote and in-person support as your business needs it, Progent offers an economical way for supporting an information system that features high dependability, security, and efficiency. Progent's developer assistance offerings include full-service it outsourcing, virtual server infrastructure, online and in-person service and repair, proactive network monitoring, and Helpdesk support.
Microsoft Exchange 2003 Network Consulting
Microsoft Exchange 2003 Upgrade Onsite Technical Support
Progent's certified engineers offer technical help and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting expertise for Microsoft Exchange Server include system design, deployment, project management, local and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive network management outsourcing.
Top Microsoft GP/Great Plains Technical Support Services
Dynamics GP/Great Plains Support Services
Microsoft Dynamics GP/Great Plains can help you grow and control your business better by delivering deep availability of decision-driving data and a rapid return on investment. Dynamics GP/Great Plains offers major business benefits including its ability to expand the reach of your company, manage your financials, computerize financial processes, standardize procedures throughout your company, improve inventory control, increase order accuracy, grow revenue and minimize turnaround time, and maximize free cash flow. Progent can show you how to set up and maintain a reliable, safe server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains support professionals to help you derive all the benefits of your Microsoft Dynamics GP business management system.
Windows Server 2012R2 Data Deduplication Integration Services
Consulting Services Windows Server 2012 R2 Private Cloud
Progent's certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security strategy, streamline network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Server Management Specialists
Mission Critical IT Applications Support and Help
Server proliferation wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more leveraged utilization of servers, streamlined operations, increased network availability, and easier management. Typical uses for virtual machines include resource consolidation, economical platforms for line-of-business legacy software based on outdated operating systems, and affordable isolation of software development or evaluation systems from production systems.
Integration Meraki MR66 Access Point
Meraki AP Management Professionals
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and support services to assist your organization to design, install, manage, optimize, and debug wireless networks that incorporate Cisco's Meraki APs. Progent can also assist you to design and implement hybrid environments that integrate local and cloud-hosted services and that deliver seamless connectivity, advanced protection, unified management, and dependable operation for all your mobile and desktop endpoints.
Live Online Microsoft 365 Training Tech Consultants
Live Online Microsoft 365 Training Network Installation
Progent's virtual classroom webinars offer small companies the affordability, simplicity, and flexibility of virtual learning and the proven pedagogic methods of expert instructors who employ advanced collaboration software to reproduce real-time, participatory classrooms. Progent offers webinar training for popular desktop applications including components of Microsoft Office such as Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management products including Microsoft Dynamics GP (Great Plains); as well as other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Citrix StorageLink Gateway Services
Citrix StorageLink Site Recovery Specialist
Progent's Citrix-certified consultants can help your organization to evaluate the potential strategic value of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management utilities with your Hyper-V network, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized network while reducing the cost of resources and operations and streamlining administrative tasks.
Microsoft Expert Azure and Cisco AnyConnect Professional
Azure and SCDPM integration Specialists
Progent's consultants can assist you with every aspect of Azure cloud migration including requirements analysis, readiness evaluation, solution design, pre-production testing, deployment, centralized management, performance optimization, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist you to set up and debug firewall appliances and VPN tunnels so that your clients can safely access to Azure services, and Progent's Microsoft-certified consulting experts can help you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure-based resources.
Infor SyteLine CloudSuite Document Automation Professional
Professional Infor SyteLine CloudSuite Migration
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than 25 years of experience helping manufacturing and service companies to manage complex supply chains and streamline critical business processes to bring products to market fast and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that spans from occasional advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Les Kent has a 35-year track record of effective technology integration, business management, marketing, and operations. He has demonstrated a talent for developing elegant information technology solutions while working as a system architect, programmer, project manager, deployment expert, and problem solver for small companies, start-ups, and global enterprises.
Consulting Services ransomware defense
Consultancy ransomware vulnerability review
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will consult with you personally to collect information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that minimizes your vulnerability to ransomware and aligns with your company's requirements.
24-7 Microsoft Entra Connect Specialists
Microsoft Azure Virtual Machines Contract Programmer
Progent's consultants can assist you to plan and carry out an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across onsite and cloud assets.
Fault Tolerant Network Computer Consultant
Urgent Fault Tolerant Data Center On-site Support
Progent's Disaster Recovery/Business Continuity specialists have extensive backgrounds assisting small organizations to reduce system downtime by offering affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability IT design, backup/restore systems, and transparent maintenance. Progent's business continuity consultants can assist your company to develop and test a sensible business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to architect, implement, and manage fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Infor SyteLine CloudSuite Web Site Integration Consultant Services
Consultants Infor SyteLine CloudSuite ERP
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and service organizations to manage complicated supply chains and streamline key business processes to get products to market quickly and adhere to customer commitments consistently. Progent offers the skills of an ERP consultant with more than 20 years of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that spans from occasional advice to solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, training, and database administration.
Online Cisco Certified CCIE Information Technology Support
Cisco Router Technology Consulting Company
Progent's CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, implement, administer, optimize, and troubleshoot fault-tolerant, extensible connectivity solutions appropriate for shared public networks.
Small Business Computer Firms
Small Office Server Troubleshoot Expert
Progent is a pioneer in cost-effectively delivering enterprise-class IT support to small companies. Progent's success in addressing the IT support requirements of the chronically underserviced small company market is the cumulative outcome of key technical and operational innovations that have eliminated a great deal of the traditional expenses out of managing network service, added unmatched technical expertise into the support mechanism, and dramatically streamlined the repair cycle.
Email Outbound Content Filtering Specialists
Email Scoring Thresholds Consultant Services
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
24x7 Information Technology Consulting Windows Server 2016 Hybrid Configuration
Windows Server 2016 Hybrid Solutions Computer Engineer
Progent's certified IT experts can provide Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Microsoft Teams SIP trunking Services
Consult Microsoft Teams conference bridges
Progent can help your organization to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Router patch management Consult
IoT sensors patch management Consultancy
Progent's managed services for software/firmware update management provide businesses of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, network appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Microsoft Certified Expert Online Support 64-bit Upgrade
64-bit Processing Services
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a network-wide move to 64-bit server and client operating systems and applications. Progent can help you test your 64-bit environment to make sure it supports all of the key 32-bit applications which you want to keep plus the new 64-bit editions of software you plan to install.
Barracuda Backup Integration Support and Integration
Online Technical Support Barracuda Backup Cloud Management
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device built by Barracuda or a software-based appliance with similar features but which uses your own storage infrastructure. Barracuda Backup safeguards critical business data generated locally, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting services to assist you to plan, configure, operate and repair a BDR solution built on Barracuda technology.
Technical Support prime infrastructure
Wave 2 Wi-Fi controller Consultants
Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening security by detecting threats and analyzing network traffic based on user type and location. Progent can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest Wi-Fi controller technology.
Juniper SRX Firewall Information systems Security Outsourcing
Juniper SRX1600 Firewall Firewall Audit
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Open Now ISA Server Configuration
Microsoft ISA 2004 Server Online Support
Progent's Microsoft-certified ISA Server consultants have long experience developing ISA Server-based security installations for IT networks with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall experts can assist your company in planning and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without adversely limiting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
ransomware preparedness evaluation Consultant Services
ransomware defense report Services
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's preparedness to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you directly to collect information about your existing AV defense and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup/recovery environment that reduces your exposure to ransomware and meets your company's needs.
Remote Support Network Engineer Subcontractor Jobs
Home Based Microsoft Consulting Contract Job Opportunities
Progent's productive atmosphere will make you a more capable professional by enhancing your technical skills and boosting the loyalty of your customers. Progent delivers this promise by recruiting the top consulting experts for you to work with, providing an advanced network and communications architecture, running custom software utilities to enable the highest quality of support, and by streamlining proven business structures for attracting and keeping clients.
Antispam Support and Setup
Anti-Virus Support
E-Mail Guard is a comprehensive service for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by providing continually updated spam and virus blocking, policy administration, content testing, and protection against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, management and reporting tools plus outbound email filtering to help you fix your email system and define and regulate corporate security policy.
24x7 24x7 Support Consulting Services
Remote Computer Support Consult
For mid-size businesses looking for IT consulting services, Progent can deliver an array of options including on-site help, on-line support, off-site Help Desk, 24x7 support with remote system monitoring, temporary staffing, business relocation services, application development, and expert consultation. For medium-size businesses in California or other regions covered by Progent's field engineers, Progent provides expert onsite support for solving network issues quickly and affordably.
Award Winning Mac Backup Engineer
BackupAssist Specialists
Progent can provide affordable remote support from IT engineers skilled in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as notebooks and smartphones. Progent can provide expertise for leading backup platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent can help your company to deploy, enhance, or maintain backup/restore systems for a range of topologies such as local, edge to datacenter, cloud, or a mix.
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