Remote Technical Support
for Small and Mid-size Business Computer Networks
The Technical Response Center's Customer Commitment
Additional Topics of Interest
Co-managed Support Desk Remote Support Services
After Hours Virtual Service Desk Specialists
Progent’s Co-managed Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's large roster of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution based on the top shared PSA platform for managing end-user service requests, ticketing, ownership, progress tracking, and reporting.
Cisco ASA Firewall with Firepower Onsite Technical Support
24x7x365 Cisco ASA Firewall AVC Configuration Configuration
The new ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 security appliances or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Lync Server 2013 Mirrored Back End Servers Consult
Lync Server 2013 and Exchange UM Server Consultant
Microsoft Lync Server 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) calling. Lync 2010 can extend the functionality of Exchange Server, SharePoint and Office or cloud-based Office 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence experts offer online and onsite support to assist your company to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Microsoft Windows 2003 Remote Support
24 Hour Microsoft Experts Windows 2003 Professionals
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of over 11 years of work in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your business goals. Progent can also assist you with planning, deploying, administering and troubleshooting powerful information technology solutions powered by Microsoft Windows Server 2003, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Work from home Cisco Engineer Jobs
24/7 Part Time Job Work from home Cisco Certified
Progent's productive atmosphere will allow you to become a more capable consulting professional by enhancing your information technology knowledge and boosting the satisfaction of your customers. Progent delivers this promise by attracting the top consulting experts for you to operate with, offering an advanced system infrastructure, using custom application utilities to deliver the highest quality of service, and by optimizing our business structures for finding and retaining clients.
Solaris Integration Services
Top Quality Network Consulting Sun Solaris
Progent's Sun Solaris platform support experts offer small companies and software developers support for administering and supporting Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single source to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Microsoft Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Disaster Recovery Test Lab Specialist
Specialist Bandwidth Throttling Test Lab
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, designing or validating disaster recovery solutions, resolving compatibility problems, and building training systems for the latest technologies. For Progent customers who lack adequate internal resources to assemble proper pilot environments, the lab cuts capital costs and technical risk while keeping critical network projects on schedule.
Cisco Firepower 1000 Series Firewalls Technical Support Services
Cisco Firepower Management Technology Consulting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally control network ecosystems that include branch offices, data centers, private clouds and public clouds.
Wireless Security Consult
Wireless Security Professionals
Progent offers expertise for security testing software including LANguard from GFI for running a variety of programmed system testing scans to uncover possible security problems. Progent has extensive experience with security auditing tools and can help you to make sense of testing reports and react appropriately. Progent can help you design protection into your business operations, configure scanning software, plan and deploy a protected system architecture, and suggest policies to maximize the security of your IT system. Progent's security engineers are able to help you configure a firewall, implement secure remote access to email and business applications, and install virtual private network. Progent's qualified security consultants can validate the security of web applications and can run comprehensive security evaluations of company-wide security to determine your company's compliance with important international security standards including FISMA, NIST, and ISO.
Customer Relationship Management Support and Integration
Award Winning Consultant Microsoft Dynamics CRM
Microsoft CRM helps small businesses build positive client interactions. Integrated Sales and Customer Service components enable employees to share information to help improve selling success and offer consistent, efficient customer service. Progent can configure the optimal network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you integrate Microsoft Dynamics CRM with your marketing or customer service data.
Microsoft Skype for Business 2015 Outsourcing
Skype for Business Front End Pool Consult
Progent's consultants can provide online and on-premises consulting services for organizations of any size to assess the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help you to design a local, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party communication platforms such as Cisco UC. Progent's certified information security experts can assist you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.
24/7/365 Remote Troubleshooting WLAN controller
Flex Series Wireless Controller Consultants
Cisco's Catalyst family of wireless controllers streamline the management of wireless networks by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's latest wireless controller solutions.
.Net Small Office IT Consultants
24/7 Microsoft .Net Outsourcing IT
Progent's Microsoft-certified experts offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can show you how to design, deploy, maintain and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
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Class Mac Office Outlook
Learn Macintosh
Progent can provide one-on-one education customized for individuals who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for macOS and Mac OS X application software.
Top Server Management Consulting Services
Consultant Services Virtual Server Technology
With virtual servers, companies are able to operate many virtual machines on one actual server. Virtualization technology allows companies to gain all the advantages of server segmentation, while avoiding the costs associated with buying extra server hardware. Virtual servers are the critical technology behind private clouds, which provide important advantages such as lowering the costs of hardware, facilities, and management while enhancing data security, network reliability, and disaster recovery. Other key server management technologies are server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can assist you with all aspects of server consolidation and management to enable your company to cut costs and save time.
Small Business Security Consulting Group
24-7 Computer Network Support Company Small Office
Progent is a leader in economically providing world-class IT help to small businesses. Progent's success in addressing the network support requirements of the chronically underserved small business market is the combined outcome of major technical and operational breakthroughs that have removed a great deal of the traditional expenses out of managing IT service, injected unmatched technical skill into the support mechanism, and significantly streamlined the repair cycle.
CCIE Certified Fault Tolerant Mutli-location Network Engineer
Top Ranked Clustered Windows Consultant Services
Progent’s Disaster Recovery/Business Continuity consultants offer extensive experience assisting small organizations to reduce network downtime by providing affordable remote consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity experts can assist you to develop and test a sensible business continuity plan that aligns with your business needs and budget. Progent’s disaster recovery engineers can help you to design, deploy, and support fault-tolerant technologies including redundant Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and multi-location hot backup centers.
Cisco Network Management Network Consultation
Cisco Network Management Consultancy Firm
Progent's Cisco-Premier network consultants can assist you to use Cisco's network management utilities along with a selection of powerful third-party products to build a complete network management solution in order to keep your environment running reliably, fully utilize expensive resources, guard your data, recover rapidly from device failure or malicious assaults, and enable you to expand or repurpose network resources sensibly and economically as your company grows.
Integration Services Oracle 10g
Cisco and Microsoft Oracle RDBMS Development Firms
Progent can provide affordable remote access to an authorized Oracle DBA expert or an Oracle software developer. Progent offers advanced database administration services for all versions of Oracle's RDBMS platform and can also help plan, build, update, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides support for Data Guard replication technologies and ASM file/volume manager.
Remote Network Support Consulting Services
24x7x365 Phone Support Network Consultant
For mid-size businesses who need network support, Progent can deliver an array of alternatives including on-site service, remote assistance, phone-based Call Center, 24x7 support with remote system monitoring, emergency staff augmentation, business relocation support, software development, and expert consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert on-premises help for fixing network issues rapidly and economically.
SCCM Distribution Point Consultant
Troubleshooting SCCM Hybrid Integration
Configuration Manager automates application and device provisioning at scale, simplifies compliance settings management, inventories network resources, guards against company data leakage, provides network health monitoring, allows secure self service, and offers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can help businesses of any size with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid networks.
Jabber and CUCM Clusters Configuration
Jabber Multiline Support and Setup
Progent's Jabber consultants offer remote or onsite support to assist organizations of any size to plan, deploy, manage, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the products, technologies and services that go into building an end-to-end Jabber solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and other pieces of a cohesive collaboration solution.
Consultant Microsoft Windows
Microsoft Office Software Outsourcing Consultant
Progent’s IT outsourcing services for small businesses include designing 2003 Server, .NET Server, and BackOffice systems, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, fixing chronic integration problems, and producing a comprehensive security strategy. Progent can show you how to enhance network reliability and throughput with fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also offers project management help for major upgrades and can help with requirements assessment, resource identification, BOM development, vendor selection, purchasing coordination, and complete documentation. Progent’s IT outsourcing service also features education for office productivity packages such as Microsoft Office XP.
Cybersecurity Architecture Consult
ISSAP Certified Cybersecurity Architecture Professionals
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification through thorough testing and extensive work with information security architecture. ISSAP security experts possess comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all phases of secure network architecture.
IT Consulting At Home Employees Cloud Integration
Teleworkers Cloud Integration Remote Support Services
Progent can help small and medium-size businesses to set up their home-based employees with transparent access to cloud resources.
Best Specialist Virtual Server
Virtual Server Technology Consultancy
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and faster ROI, more leveraged utilization of servers, simplified operations, increased system uptime, and easier management. Typical uses for virtual machines are resource consolidation, economical platforms for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of software development or pilot testing environments from on-line systems.
Threat Management Gateway 2010 IT Consulting
Network Consultant Threat Management Gateway
Microsoft Forefront Threat Management Gateway 2010 is based on the proven security technologies of ISA Server and offers a centrally administered Internet gateway that acts as a single-server platform for a variety of security features including an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security logging and reporting features, allows custom reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower costs and enhance availability. Progent's Microsoft-certified engineers can assist you to plan and carry out test and production implementations; integrate Forefront TMG 2010 with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist your organization to upgrade smoothly to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Network Support Company Cisco Network Management
Cisco Network Management Small Business Computer Consulting Company
Progent's Cisco-Premier network engineers can help you to run Cisco's network management utilities alongside a selection of specialized third-party applications to create a comprehensive network management strategy in order to keep your network operating smoothly, conserve limited resources, guard your data, revive rapidly from hardware breakdown or malicious assaults, and allow you to add or repurpose valuable resources intelligently and affordably as your company grows.
IT Consulting System Center 2016 and SSRS Reporting
System Center 2016 and SQL Server Specialists
System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of System Center 2016, expand or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.
Project Planning Network Engineer
Top Ranked Network Architect Branch Office IT Support
For large businesses, Progent can supplement in-house IT groups by providing extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can act as a seamless local extension of enterprise network management. Progent’s enterprise consulting services include company-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project management, and world-class service for multi-site network environments powered by Enterprise Windows 2003. Progent can offer on-site engineers and technicians to help with a site move or branch move, or a system architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
UNIX Security Consultant
Solaris Cybersecurity Contractor
If your company operates a Sun Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can help your entire organization in a wide array of security areas including security administration procedures, security design and strategies, access control systems and techniques, software development security, business processes security, physical security, communications, network and Internet security, and business continuity planning. CISM and ISSAP stipulate the core competencies and international standards of performance that network security managers are expected to possess. These certification give IT management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the background and knowledge to deliver effective security management and consulting services.
WatchGuard Firebox M370 Firewall Firewall Configuration
WatchGuard Firebox M370 Firewall Network Consultant
Progent provides consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Application Monitoring Remote Support Services
Microsoft Operations Manager Online Troubleshooting
Remote 24x7 monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can afford a degree of protection that was once limited to large enterprises. Progent can provide a variety RMM solutions delivered as economical service packages designed to assist you to detect and fix a most network problems before they get big enough to impact your business.
Technology Professional Solaris
Sun Solaris Integration Support
Progent's Solaris family consulting services offer small businesses and developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience offers you an easy single source to show you how to build and manage a secure and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Linux Online Consultant
Linux Remote Consulting
Progent provides nationwide urgent help and consulting services for businesses who run UNIX or Linux networks or whose information systems include a combination of UNIX and Microsoft technology. Remote network consulting offers optimum leverage for your information technology dollar by preserving client efficiency and shortening the time charged for network analysis and repair. Sophisticated online access technology and experienced service specialists and consultants combine to enable Progent to handle most IT problems without wasting time and money by going to your site. In the vast majority of situations your network problems can be remediated over the phone or via a combination of phone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the most difficult network issues.
Google Cloud integration Consultant Services
Google Cloud SQL Engineers
Progent offers affordable remote and on-premises consulting to assist companies to migrate any portion of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help you with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design, testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
ProSight Email Content Filtering Policies Consulting
Top Ranked Email Image Spam Protection Specialists
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide centralized control and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays inside your security perimeter.
Project Server Engineer
Training Professional Microsoft Project Server Workflow
Progent's Microsoft-certified engineers can provide in-depth support in deploying, operating and troubleshooting all versions of Microsoft Project Server and can deliver a broad range of affordable remote support services following industry best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Consulting support offered by Progent include system design, software configuration and upgrades, setting up secure collaboration among onsite and remote or mobile users, network optimization, and customized webinar training.
Automated Call Management Consultants Freelance Jobs
Work from home Cisco Engineer Telecommuting Job
Progent's productive atmosphere will allow you to become a more capable consultant by improving your technical skills and boosting the satisfaction of your clients. Progent makes good on this commitment by recruiting the best consulting experts for you to operate with, offering a state-of-the-art network and communications infrastructure, using proprietary application tools to deliver the highest level of support, and by optimizing our business structures for finding and keeping clients.
Cisco and Microsoft Certified Co-managed Help Desk Professionals
Online Technical Support Co-managed Support Desk
Progent’s Shared Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's pool of veteran technical support engineers and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the leading shared PSA platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Remote Troubleshooting Windows Server 2019 System Insights
Windows Server 2019 Windows Time Service Integration
Progent's certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Engineer Online HelpDesk Call Center
Microsoft Help Desk Help and Support
The Help Desk support model adopted by Progent offers small and midsize organizations an efficient alternative to dependence on freelance service individuals by offering extensive expertise shared by multiple support teams, optional round-the-clock access to emergency help, escalation capability to appropriate engineers for handling even the most intractable problems, service consistency and reliability, prompt follow-up enforced by veteran service managers, a choice of easy-to-use mechanisms for requesting support jobs, and a high level of progress transparency made possible by trouble ticket updates and accessible via a web portal.
Microsoft Windows Server 2019 Integration Services
Remote Network Consultants Windows Server 2019 upgrade
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your organization to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Company-wide Standards for Best Practices Experts
Company-wide Standards for Best Practices Computer Network Consulting company
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional experience, in the trenches of network service, performing a broad variety of technical projects for a large array of businesses. Each Progent support professional shares a proven set of personal best practices that are combined into shared best practices training that Progent teaches its support staff. This means that you get not only expert IT skills, but also a support engineer with proven approaches for applying computer knowledge to resolve actual network problems rapidly.
Internal Network Security Inventory Consulting Services
External Network Security Inventory Consulting
Progent offers small organizations two low-cost network security inventory packages that include, for a preset price, remotely administered inventory scans of your security profile which are evaluated by expert information security engineers who interpret the results of the remote scan, present unbiased summaries of your existing security vulnerability, and make suggestions for remediation. Progent offers two non-overlapping security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small companies while delivering enterprise-class evaluations of your IT network's vulnerability to assault.
SQL Server Replication Engineers
Development Group Microsoft T-SQL
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Firepower Management Center Consultants
Online Help Cisco Firepower 2000 Series Firewalls
Cisco's Firepower Next Generation Firewalls provide a significant performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced cybersecurity features such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute a smooth migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT ecosystems that span branch offices, data centers, and cloud resources.
24/7 ASA and PIX Remote Support Services
24/7/365 Firepower Management Center IT Services
Progent’s Cisco-Certified technology experts offer professional PIX Firewall consulting services covering design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat security, and secure access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and networking services, including advanced application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and extensive administrative tools. Progent’s Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Support ASA 5580 Firewall
CCDP Certified Adaptive Security Appliances Network Consultant
Progent's Cisco CCIE-certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Top Amazon hybrid cloud solutions Development Firm
Urgent Amazon Web Services hybrid cloud integration Programmer
Progent offers affordable remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS services. Progent can provide as-needed support to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Dynamics GP Continuum Specialists
Microsoft Dynamics Programming Firms
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that allow you to analyze your business more effectively, turning uncooked information into useful insights into your company and customers.
Biggest Router Skills Transfer
Server One-On-One Training
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to deal with problems that are within their scope, Progent can concentrate on offering high-value services where Progent faces little competition. Mid-size companies who work with trusted independent consultants or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their IT environments more robust, secure, and efficient.
Emergency iPhone and Office integration Professional
24x7 iPhone integration Setup and Support
Progent offers affordable remote assistance to help you to plan, deploy, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for quick tasks to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online or on-premises training to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your IT network.
Training Microsoft Word for Mac
Macintosh Learning
Progent offers onsite education customized for individuals who want to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar classes for macOS and Mac OS X applications.
Check Point 26000 Firewalls information Systems Audit
Check Point Ransomware Protection Network Security Test
Progent's Check Point Software firewall consultants can show you how to design, integrate, and manage firewall environments that rely on Check Point NGFW firewall appliances and Check Point's cloud-based security services. Progent can also help you support older Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.
Extended Call Desk Consultant Services
Co-managed Service Desk Support and Integration
Progent's Network Call Center Outsourcing Support Services for desktop technical support are designed especially for small organizations who require fast availability of a Help Desk Service Center with professional phone support and full escalation capability but who must operate within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Branch Office On-site and Remote Support
Hosting Facility Specialist
For corporations with branches in California or any region served by Progent's consultants, Progent's Microsoft-Premier network consulting professionals and certified Cisco system specialists can provide a range of IT support services including project management, SOX compliance, office relocations, enterprise security, network architecture, local or phone-based emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can show you how to plan a multi-site information system that makes smart use of collocation facilities and Internet hosting sites. Progent’s Microsoft Premier consultants can help large enterprises design, deploy and support massive rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP consultants can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.
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