Remote Technical Support
for Small and Mid-size Business IT Networks
The Technical Response Center's Customer Commitment
Additional Topics of Interest
Specialist Exchange 2007 Server
Microsoft Exchange 2007 Server Consulting
Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Technical Support Services Wi-Fi RF Coverage Maps
Urgent Wi-Fi RF Coverage Maps Professionals
Progent's Wi-Fi site survey services help you to design, install and debug a Wi-Fi network adapted to your environment, offering you a WLAN that has the reception, performance, density, QoS, data protection, and hand-off capability your business requires. Wi-Fi survey services from Progent include online predictive modeling for designing a wireless network and onsite survey services for confirming, tuning, and troubleshooting an operational Wi-Fi LAN.
ProSight NinjaOne Patch Management Automation Support and Integration
24-7 NinjaOne Endpoint Monitoring and Reporting Computer Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced 24x7 remote monitoring and management technology to help keep your network operating efficiently by tracking the health of critical assets.
Biggest Windows Server 2008 Active Directory Professionals
Setup and Support Windows Server 2008 R2
Progent's certified consultants can help you to calculate the benefits of Windows Server 2008 for your company, create test programs and migration plans, install Windows Server 2008 with your IT environment and workload, train your support staff how to run enhanced management utilities, and provide ongoing consulting and troubleshooting via affordable alternatives including Helpdesk support and online technical support.
Setup and Support Fortinet 80 Series Firewalls
Fortinet 3000 Series Firewalls Support and Integration
Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can help you to deploy your Fortinet firewalls to safeguard all your digital assets at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
NinjaOne RMM and Progent NOC Server Management Support
NinjaOne RMM and Progent NOC Server Management Consultants
A centerpiece of Progent's Network Operations Center is its effective incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) platform which enables automated alerts and streamlined incident response.
Network Outsource Phone Support
Nevada IT Solution Providers
Progent's Technical Response Center (TRC) provides affordable nationwide extended hours online assistance for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide 24x7 phone help and remote direct computer access to troubleshoot and resolve technical problems quickly and economically.
Cisco Experts Programming Company Microsoft Azure Storage
Development Company Microsoft Azure migration
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower equipment expense. Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure that you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Microsoft Expert Support Outsourcing Server Monitoring
Application Monitoring Technical Consultant
Remote 24x7 monitoring, proactive alarms, and actionable analytical reporting are vital to maintaining the proper operation of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as economical service packages created to help you to identify and fix a most network issues before they can hurt productivity.
24x7 MySQL migration Professional
MySQL development Consultants
Progent can provide cost-effective online access to an Oracle-certified MySQL RDBMS DBA or software developer and can assist organizations of any size to configure and manage MySQL within a robust network environment that provides high levels of performance, scalability, and security. Progent also has experience helping companies port applications from Oracle to MySQL.
Utah Computer Consultant
Idaho Network Consulting
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support experts offer telephone help and remote direct network access to troubleshoot and repair technical problems quickly and affordably. The scope of technical expertise available from Progent's staff of nationwide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as needed.
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Exchange Server Technical Support Services
Exchange Server 2003 Computer Consultant
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting email solutions for businesses in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting services to make sure that your email system offers compliance, high uptime, easy connectivity for remote and mobile users, efficient administrative utilities, and productive integration with telecommunications. Progent offers consulting and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, MS Exchange 2007, Exchange 2003, and Exchange 20000 Server. Progent can also assist small or medium companies to migrate to Exchange 2016 Server or MS Exchange 2013.
Cisco CCDA Freelance Jobs
24x7 Freelancing Job Recruit Cisco Consultant
If you are a network engineer with system support experience, joining Progent and assisting Progent's customers will enhance your abilities through collaboration with Progent's staff of motivated, world-class consulting experts. Progent's concentration on offering IT expertise and computer support to small and midsize companies will give you the opportunity to work closely with business leaders and contribute tangibly to the growth of exciting companies. In addition, Our virtual office network provides state-of-the-art technology for remote service and wireless access to allow you to come up with fast fixes when you troubleshoot business-critical problems.
Washington Computer Network Support Group
West Virginia Consultancies
Progent's Technical Response Center (TRC) offers affordable national after-hours remote troubleshooting for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 telephone support and online secure network connection to isolate and resolve technical problems rapidly and affordably.
Amazon Web Services enterprise hybrid cloud solutions Outsourced Programming
Top Ranked Programming Companies Amazon EC2 VPN
Progent can provide cost-effective remote consulting to assist companies to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every phase of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Small Business WAP131 Support Services
24/7/365 Small Business WAP361 Troubleshooting
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, manage, and debug Cisco Small Business Wi-Fi Access Points.
Cisco and Microsoft 24x7 Network Online Technical Support
On-site Support Operations Manager
Even if your company has a small network support staff and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest system management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your vital network applications and servers up and running.
ProSight DPS ECHO Cloud Backup Services Onsite Technical Support
IT Consultant ProSight DPS ECHO Backup and Recovery Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and VMs that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight DPS to to comply with regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical information.
SCCM 2012 Patch Management Support Outsourcing
SCCM 2012 Software Inventory Computer Consultants
Progent's Microsoft-certified consultants can help your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can help you to build a software foundation that fully supports SCCM by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Support Outsourcing WiFi 6/6E
Technical Support Services Ubiquiti UniFi Controller
Progent's Wireless Consulting Services provide a fast, economical way for companies of any size to deploy, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Remote Server Management Cards Professionals
Dell DRAC Consult
Remote server management cards give network managers complete control of a server without the requirement for an on-site visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a fault-tolerant company network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical assistance. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Cisco VPN IT Consultant
Cisco VPN Technical Support
Cisco's security and offsite access technology for small to medium sized businesses represent a full array of manageable protection hardware and software to help safeguard your entire information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your corporate goals.
Integration Exchange 2013 Unified messaging
Microsoft IT Consulting Exchange Server 2013
Microsoft Exchange 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect key IT areas like ease of administration, availability, compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.
24/7 Microsoft 365 Planning Professional
Best Microsoft 365 Integration Network Consultants
Progent can help your business to understand the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid networks that seamlessly integrate on-premises and cloud-based products and services.
Dynamics GP Great Plains Accounting Support Outsourcing
Dynamics GP On-site Support
important characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you license only the functionality you require, a standards-based architecture built on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate information from almost any db software or workstation software into Microsoft Dynamics GP, plus an open design that makes it easy to develop specialized programs. Progent can help you configure and maintain a reliable, protected server and communications network to support Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to turn the powerful features of Microsoft Dynamics GP business accounting software into a productive business management solution.
IOS XR Software Computer Consulting
ISR 1100 Router Help and Support
Cisco offers a full product line of routers including routers designed to deliver the security, bandwidth, and availability required by organizations ranging from branch offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your network and to make it economical to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
High-Availability Systems Consulting
Fault Tolerant Internet Connection Online Support Services
Progent's high availability system consultants offer non-stop computing consulting, disaster recovery planning, network load balancing, 24x7 interoffice access, high-availability Internet interface design, 24x7 data center consulting, and other fault-tolerant operations consulting to help your organization create a non-stop environment for line-of-business applications. Progent possesses the background to develop affordable, non-stop networks by utilizing the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you design a high-availability mutli-site network with a fully mirrored Internet interface and intelligent network load balancing.
Consulting for IT Service Firms IT Services
Consulting for IT Service Providers Support
Progent's Support Program for IT Service Providers lets you use Progent's information technology engineers while retaining your own brand as a transparent extension of your IT services staff.
Help Desk Sharing Cost Savings IT Consulting
Remote Virtual Support Desk Costs Network Engineer
Progent's Help Desk management and co-management services enable companies to cut costs, improve productivity, and adapt rapidly to fast-changing business circumstances.
Consultancy Firms Microsoft Office 2003
Microsoft Office Internet Networking Consultants
Progent's IT outsourcing services for small companies include designing Server 2003, .NET Server, and BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, resolving chronic IT problems, and producing a comprehensive security strategy. Progent can help you maximize network availability and throughput via fault-tolerant configuration, redundant network topology, and proactive server monitoring. Progent also provides special project assistance for major migrations and can help with requirements definition, product inventory, BOM development, vendor selection, procurement logistics, and full documentation. Progent's computer outsourcing help also includes education for office productivity programs such as Office XP.
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