Additional Topics of Interest
Online Troubleshooting for Windows Server Essentials Dashboard
Windows Server 2012 R2 Essentials is an affordable, versatile platform that enables small businesses to transition from the older stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines both local and cloud-hosted resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and troubleshooting services for Windows Server Essentials. Progent can help you to determine the potential productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud design for your computing ecosystem. Progent can provide full-service project management support so you can plan and execute an efficient migration to Windows Server Essentials, Office 365, and other Microsoft Online applications and services. Progent can also provide ongoing consulting, troubleshooting, and training.
Dynamics GP Excel Cubes Consultant
Progent's seasoned application designers and software developers can assist your company to build customizations to Microsoft GP that address the special requirement of your business while retaining the advantages of seamless Windows integration. Progent can also provide expertise with a selection of software development tools that can be utilized to create integrations with Microsoft GP. These tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Engineer for Exchange 2010 Availability
Progent's Microsoft-certified network experts can help your organization to assess the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange 2007 that will provide quick ROI by increasing your workers' efficiency, cutting the expense of equipment and service, simplifying administration, and integrating your vital communications technologies.
Remote Support for Virtual Help Desk
Progent provides several essential types of Call Center support including Microsoft and Cisco Help Desk Outsourcing Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients convenient access to a dependable technical group with years of experience providing phone support and remote access repair for IT systems powered by Microsoft technology. Progent's focus is on earning the support Help Desk a positive reputation as a key contributor to business productivity. Progent's goal is to resolve rather than merely record problems.
Linux, Windows Consultant Services
If your office computer system mixes Linux technology technology with Microsoft Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced performance, and tight protection. Progent's UNIX/Linux and Windows coexistence assistance services feature network infrastructure configuration and service, support for Windows services for UNIX, remote server monitoring and management, online network help and repair, on-site technical support, and Help Desk outsourcing.
Computer Consulting for Exchange 2013
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful new features plus a redesigned architecture. These improvements affect vital areas like manageability, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Microsoft Azure VPN configuration Programming Firm
Progent can help small businesses to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce hardware investments. Azure offers a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and resources and ensure you avoid the common errors small companies make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to integrate iPhones and iPads and Android handhelds.
Computer Consultants for Live Communications Server
Microsoft Communications Server delivers Instant Messaging and presence as part of a scalable, world-class solution featuring enhanced security, seamless integration with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, highly available IM platform. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can deliver the skill needed to deliver all the benefits of Office Communications Server throughout your entire organization.
Onsite Technical Support for Exchange 2000 Server Upgrade
Years of experience with Microsoft's Exchange products makes Progent one of the most knowledgeable IT consulting companies in California for integrating messaging solutions powered by Microsoft Exchange 2000 Server. Progent is expert in helping small organizations derive the full benefits of Exchange Server under common scenarios such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.
Network Performance Optimization Online Support Services
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, finding appliances that need important updates, or isolating performance issues.
Citrix XenServer Specialist
Citrix offers a comprehensive family of products that provide enterprise-level manageability, scalability, and responsiveness for server virtualization and for server-based distribution of Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified engineers can help your company to assess the strategic benefits of Citrix virtualization products and can help you design, test, implement, troubleshoot, and maintain Citrix solutions.
Automatic Network Infrastructure Mapping On-site Technical Support
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, track, enhance and debug their networking hardware like routers and switches, firewalls, and access points plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that require important updates, or resolving performance bottlenecks.
Call Center Support and Setup
Progent's Network Contact Center Outsourcing Support Services for PC desktop support are intended especially for small organizations who require fast availability of a Help Desk Call Center with professional phone support and full escalation options but who have to work within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services are Helpdesk Phone Support, Secure Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Email Guard by Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a standard Postini license, you can still get the use of Postiniís Perimeter Manager technology through Progentís E-Mail Guard spam filtering and virus defense service program. Progentís certified email protection professionals can help you devise an email security strategy that features antispam and virus protection services and processes.
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