Progent offers cost-effective remote and on-premises support to help organizations to migrate all or part of their core network resources to Google Cloud Platform services. This can save time and hardware costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
In addition to offering access to Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, upgrade assistance, and 1-on-1 or group webinar training customized to address your specific requirements. Progent's consultants also can show you how to integrate and maintain a secure, reliable network infrastructure to support your ERP, MRP and accounting solutions.
Progent's application experts offer in-depth consulting, software programming, deployment assistance, and online training for popular business applications that address key areas including ERP and MRP, financials, management analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting services remotely, Progent can help small businesses anywhere in the United States to avoid the lost productivity and fees associated with travel and on-premises visits without sacrificing the effectiveness of consulting support.
Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progent can help your company to plan and implement an efficient transition from a UNIX-powered information environment to a network powered by Windows and suited for supporting Microsoft's popular office productivity products, business applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your data and minimize productivity discontinuity by designing an effective transition plan that preserves your current investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, transition strategy and validation, MS Exchange migration support, information and application migration, and processor and mass storage transition and economization.
Progent has more than a decade of experience deploying, maintaining and troubleshooting the core components that make up System Center and can assist you to design, configure, maintain, and repair your System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent can assist you to migrate to the latest edition of Microsoft System Center from a previous release or from a third-party datacenter management solution to deliver the advantages of enterprise-class deployment, automation, security and compliance, plus infrastructure and application performance monitoring.
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your security requirements and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management platform that unifies data and processes throughout your company, interfaces seamlessly with other solutions, and connects workers, customers and suppliers unrestricted by time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to install and manage a robust, secure server and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your company exploit the full power of Microsoft Dynamics GP/Great Plains 2010.
Progent can assist your organization to design a migration to Teams from Skype for Business Online and install, administer, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's disaster recovery support and business continuity engineers can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant network architecture that addresses availability issues covering a broad range of network technologies and processes.
Progent can provide enterprise clients the help of a certified NetApp consultant for remote or onsite expertise for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to take care of issues with NetApp SAN storage deployments efficiently following leading practices.
Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned structure. These enhancements affect key facets of IT including ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide affordable online support and management services for Microsoft Exchange 2013.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security solutions for IT networks with many sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your productivity.
Progent's CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Cisco Nexus series switches are intended to deliver the performance, expandability, dependability, cloud readiness, capacity, security and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite support services to assist your IT staff to create an efficient switch topology, build pilot systems to confirm your switching solution, install and configure Nexus switches, define and enforce appropriate policies, run security vulnerability assessments, set up advanced monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities available for Nexus switches. Progent can also help your business to migrate non-disruptively from outdated Nexus models or Catalyst switches to current Nexus switches.
Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your project rapidly and affordably. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange Server 2003 that are in keeping with your business needs.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of the time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or small support firms who offer minimal documentation or specifics of tasks performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service reports transmitted by every consultant to every client. The practice of documenting and archiving service activity results in more effective support and avoids a variety of common problems such as when a service customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Microsoft SQL Server 2005 delivers powerful, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, deploying, managing, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help you to design a disaster recovery solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's certified Office and Office 365 consultants can help companies of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a cohesive productivity solution that offers quick return on investment and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Office 365 applications with one another and with additional core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent can also help you to resolve compatibility problems with different versions of Office and can provide customized online instruction to individuals or teams.
To deliver cost-effective IT services for small businesses, Progent offers comprehensive IT outsourcing packages that offer small organizations fast access to technical help without requiring you to hire, train, and manage an expensive full-time computer support staff. Progent’s IT outsourcing packages give you an economical way for creating a protected and reliable environment for your favorite Microsoft Windows office productivity suites such as Office XP and Office 2003.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and extensive work with information security architecture. ISSAP consultants possess comprehensive understanding of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your company with all phases of secure network architecture.
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Exchange Server 2003 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2003 that are in keeping with your business goals.
If you need help creating, improving, or repairing applications for Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, database architects, and project managers can help ensure you get the job completed on time and within your budget. Progent's experienced application programmers can provide affordable and expert online consulting for projects as simple as creating VBA macros for Excel or as large as rolling out line-of-business database applications built on SQL Server or Oracle.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the state of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they can impact your business.
Progent's Cisco certified Wi-Fi consultants can provide economical remote and on-premises help for both end-of-life and modern Wave 2 Aironet Wi-Fi APs and Progent can help you to plan and manage Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration strategy that avoids network downtime, simplifies long-term service demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Progent provides a selection of network service packages for small businesses. These IT outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of System Center Operations Manager 2007, a next-generation server and system management software platform that monitors the availability, throughput, and security of your information system and identifies potential troubles before they can bring down your system. With Progent's economically priced IT service packages, small organizations can select a basic co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast creation of cutting-edge high-end programs that can provide your business a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET environment.
Progent’s National Support Center provides nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers offer telephone help and online direct computer access to isolate and repair technical problems rapidly and economically. The scope of IT expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest network issues to appropriate experts as needed.