Progent’s Technical Response Center provides national extended hours remote help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer after-hours phone support and remote secure network connection to isolate and repair network problems rapidly and economically. The breadth of technical expertise represented by Progent's team of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as needed. For critical issues, the Technical Response Center endeavors to respond to your request for service within one hour.
Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.
Progent's ProSight portfolio of managed IT services are designed to offer businesses who have small internal network administration and support teams with low-cost help from enterprise-class management platforms and consulting experts. Benefits of Progent's ProSight line of managed services include flat-rate IT maintenance costs, automation of common administrative tasks, continual absorption of the latest information technology, smooth transition from legacy systems to modern solutions, close alignment of computer technology with business goals, access to veteran network consultants, and allowing management to focus on business issues rather than fast-evolving network technology.
Microsoft ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, and web caching solution for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 consultants can help you design, cost-justify, test, implement, configure and support the Standard or Enterprise version of ISA Server on your information system.
For corporations with branches in California or any area served by Progent's engineers, Progent's Microsoft-Premier IT support experts and authorized Cisco network specialists can provide a variety of IT consulting services such as project management, SOX compliance, office relocations, enterprise security, system design, local or phone-based branch office support, and technical support for collocation hosting facilities. A Progent network consultant can show you how to design a multi-site information system that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified consultants can help major enterprises plan, deploy and support massive rollouts of updated versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can assist you to deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Microsoft Exchange 2013 includes significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers important innovations plus a revamped architecture. These enhancements favorably impact key IT areas like ease of administration, high availability (HA), compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design an efficient validation and rollout strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange 2013.
Progent's Microsoft-certified database developers offer businesses of any size remote support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Office Access. Support services available from Progent include installation and configuration, application design and programming, management services, replication and synchronization strategies, storage management, tuning, migration, information security, backup/restore systems, problem solving, and webinar training.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite expertise, application development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based components into a cohesive information management solution.
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and deploying an installation of ISA 2000 Server or ISA 2004 Server that supports your network security needs without adversely restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart from each other. Progent's roster of seasoned IT experts can assist your business to design, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by delivering guidance with tasks like assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, setting up a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with industry standards and government requirements.
Progent's Wireless Consulting Services provide a fast, economical option for companies of all sizes to configure, manage and repair advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent can help you in all facets of your upgrade to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's certified consultants can assist you to test Windows 7 to confirm application compatibility and to determine its speed and reliability working in your environment. Progent's consultants can also show you how to assess the likely business value of moving to Windows 7. If Windows 7 fits your business, Progent can help you to plan and implement a smooth deployment of Windows 7 from a an older version of Windows.
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver centralized control and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security and compliance, availability, mobile computing support, plus built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured databases simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in important areas such as multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to benefit from Hyper-V to install and maintain virtual servers to cut network expenses and enhance availability.
Progent's Microsoft-certified engineers offer cost-effective online support and programming services to assist you to design, deploy, administer, and troubleshoot Microsoft SharePoint 2010 environments that can include web pages able to function as intranets, extranets, document and media management tools, blogs, data marts, business information systems, enterprise-wide search engines, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Visio. Progent can help you to migrate from previous releases of SharePoint or move a multi-vendor mix of web applications into a consolidated and easy-to-manage SharePoint 2010 solution.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the level of Microsoft Certified Partner benefits Progent's clients by allowing Progent to provide your company better solutions for your information network.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can assist you to plan and carry out a smooth migration of your databases and applications to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from as-needed design review or troubleshooting to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
Before Progent’s MOM-based solution, network problems were handled reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend analyses created by MOM, Progent is now able to anticipate server troubles before they grow to be serious enough to impact network uptime. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients suspect that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small business IT systems enterprise-class service continuity, security and productivity.
Progent's temporary IT staffing services allow you to respond to the need for IT professionals without incurring the expense and delays that come with identifying and recruiting experienced technical help and without increasing your permanent head count.
Progent's Microsoft and Cisco premier network consultants can provide advanced help with a broad array of products and technologies and can deliver that expertise online anywhere in the U.S. or in person in select cities throughout the United States and anywhere in . Progent provides remote help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest network issues, as well as the the assistance of CISSP-qualified security engineers to handle complex security planning and problem solving. Progent has delivered remote network support to businesses in every state in the U.S.
Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local service firms who offer scant documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the support reports sent by each consultant to every customer. The discipline of detailing and archiving service records results in more efficient service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who won’t let go of vital service information.
Progent’s Microsoft certified consultants provide small and mid-size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to deliver critical software quickly and reliably to specified workers, lower software costs and adhere to licensing agreements by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational expenses by fully exploiting the management functions incorporated into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource monitoring management including program and hardware inventory.
Cisco's security and remote access technology for small to mid-size businesses offer a full range of manageable security hardware and software to let you protect your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, and VPN solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco's CCIE and CCNP qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection solutions that align best with your business objectives.
The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation facility or if your company is considering migrating your primary or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective services that include colocation relocation, equipment installation and updates, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, streamlined network management, software development, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.
Progent provides national online help and troubleshooting services for companies that operate Apple Mac OS X environments or whose information systems include a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's experts offer Mac clients a variety of services such as desktop support, migration to the latest edition of Mac OS X from other earlier versions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X application software. Progent can also help you with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud. Remote technical support offers maximum leverage for your information technology budget by preserving client productivity and shortening the time charged for computer analysis and repair. Advanced remote support tools and experienced service specialists and consultants allow Progent to solve the majority of network problems without wasting time and money by traveling to your location. In most of situations your network problems can be remediated over the phone or through a mix of telephone help and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to help with the toughest network issues.
Progent offers small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and VPN security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security strategy and select appropriate technologies from a variety of suppliers to support your security objectives while sticking within your budget limits.
The clustering feature set built into the high-end versions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the installation, configuration, and administration of server clusters that provide greater levels of network dependability, security, efficiency, and flexibility. New or enhanced capabilities include cluster Validation, easier setup and installation, improved cluster management, new cluster infrastructure for maximum uptime, hardened security and quorum structure, elimination of failure points, more storage and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company evaluate the advantages of Windows clustering, plan and execute a deployment, train your IT personnel to administer your failover clusters, deliver continuing consulting and support services, and create and test a workplace recovery plan.
Progent's certified Microsoft Windows 2000 consultants can help you optimize the capability of your current Windows 2000 Servers and can streamline system management, offer tech support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and execute a strategy to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing pilot programs to reduce the technical risk involved with migrating to Windows 2003 Server by identifying possible hardware and application compatibility problems.
Progent's certified wireless consulting experts can help businesses of all sizes to design, implement, administer and repair Cisco Aironet wireless AP solutions to provide the throughput, range, density, expandability, security compliance and ease of management needed for transparent connectivity between wireless and wired networks. Progent can provide affordable online and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can help your business plan and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent's Check Point Software consultants can help you choose and deploy Check Point Firewall utilities and appliances powered by Check Point Software's security platform to provide an affordable and effective security defense for your information network. Progent can also show you how to integrate other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security solutions from other vendors and provide a single source for continuing network support, administration, training, and design services.
Progent's Sun Solaris platform consulting experts provide small businesses and software developers assistance with administering and supporting Solaris environments that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise offers you an easy single source to help you build and manage a secure and reliable cross-platform connectivity and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Progent can help companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you sidestep the typical mistakes small organizations make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Progent's certified failover clustering consultants can assist you to assess the advantages of adopting Microsoft Windows Server 2012 clustering technology to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to centralize the management of failover clusters.
The sophistication and integration demands of Microsoft Windows Servers requires an IT consulting firm with practical experience and broad familiarity with planning and integrating cohesive, comprehensive network technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent’s consulting services can help you with planning, deploying, managing, and supporting Windows Server solutions that maximize the business value of your IT network. Progent’s consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Global Information Assurance Certification was established in 1999 to certify the skill of IT security experts. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide help with all of the security disciplines covered under GIAC certification such as evaluating network security mechanisms, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.