Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux software. Progent can also help you to create and maintain hybrid networks that transparently combine on-premises and cloud resources.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Progent can assist your business to design a migration to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent's seasoned application designers and software developers can assist your business to build customizations to Microsoft Dynamics GP that support the special requirement of your organization without losing the benefits of Windows integration and connectivity. Progent can also offer help with a range of development technologies that can be utilized to create user-interface and data integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Progent's Cisco certified networking experts have extensive experience assisting Internet Service Providers to architect, implement, manage, tune, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for public networks.
Microsoft Office Communications Server provides IM and presence as part of an extensible, world-class solution featuring advanced security, transparent integration with popular Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, enhanced worker output, and better intellectual property security. MS Office Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer remote and onsite support and mediation help for your Office Communications Server environment and can assist you to evaluate the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and execute a smooth upgrade that will add significant strategic value to your IT system
If your business computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your servers into a unified environment that permits all your OS platforms to run side by side for easy administration, transparent information exchange, high dependability, superior throughput, and tight security. Progent's UNIX and Windows coexistence support offerings include network architecture configuration and service, support for Windows services for UNIX, remote network monitoring and management, online technical support and troubleshooting, in-person technical support, and Helpdesk support.
If your company is producing UNIX or Linux applications in an environment that includes MS Windows-based processors, desktops, and office applications, Progent offers full-service network support outsourcing that frees you to concentrate on your area of strategic expertise without the constant distraction of managing your company information system. Through the use of smart server monitoring and by delivering remote and in-person assistance when your business needs it, Progent represents an affordable solution for supporting an IT system that provides excellent reliability, protection, and efficiency. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual infrastructure, remote and on-premises service and repair, 24x7 monitoring services, and Contact Center services.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business more complete technical solutions for your IT system.
Progent imposes no initialization charge and requires no monthly commitment for services provided during normal working hours. Progent's one-minute granularity eliminates large bills for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.
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If you are developing Linux-based applications in an environment that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of high-value know-how without the constant hassle of maintaining your business network. By using automated network monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an economical alternative for supporting an IT system that provides high dependability, protection, and performance. Progent's UNIX/Linux developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and on-site support and repair, network monitoring, and Help Desk services.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for key workloads by providing unified, mixed-platform tracking of physical and virtual resources deployed throughout on-premises systems and cloud environments. Progent's consulting team offers advanced online and onsite support to help organizations of any size to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent can help you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also help you expand your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Sun Solaris platform consulting experts offer small and mid-size companies and developers support for managing and maintaining Sun Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad array of experience offers you a convenient single consulting firm to help you create and manage a protected and reliable mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Support Program for IT Service Firms lets you take advantage of Progent's information technology engineers while retaining your own brand as a transparent extension of your network services staff.
Progent's ProSight Active Security Monitoring incorporates next generation behavior analysis tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against familiar and zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the core capabilities and worldwide standards of performance that IT security managers are expected to master. CISM gives business management the confidence that consultants who have earned their CISM credential have the background and knowledge to deliver effective security management and consulting services.
ProSight Active Security Monitoring (ASM) incorporates next generation behavior AI technology from SentinelOne to defend endpoint devices and physical and virtual servers against recognized and zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
The Helpdesk service delivery model used by Progent's Technical Response Center offers small and midsize companies an efficient alternative to reliance on freelance consultants by offering extensive technical knowledge shared by multiple engineering groups, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving the most complex problems, support consistency and dependability, prompt follow through enforced by seasoned support administrators, a selection of easy-to-use mechanisms for requesting service jobs, and excellent process transparency enabled by ticket tracking and accessible through a web-based portal.
Progent can help your business to design and execute an efficient migration from a UNIX-powered information environment to a network based on MS Windows and suited for supporting Microsoft's familiar office productivity products, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application specialists can assist you to guard your information and minimize business discontinuity by designing an effective transition plan that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, migration strategy and validation, Exchange migration expertise, data and application transition, and server and storage system migration and consolidation.
Progent's UNIX family consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's application experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and affordably.
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to design, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks and offer cost-effective online or onsite expertise to assist businesses to move smoothly to a modern unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications experts can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a world-class data center, and the technical services of Progent's Microsoft-certified engineering team to provide small and midsize companies with a comprehensive information technology outsourcing solution that enhances network dependability and security, eliminates management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and critical business application servers hosted in a safe and reliable data center on a high-performance, non-stop virtual server set up and supported by Progent's computer support experts.
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some freelance consultants or small support firms who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to every client. The discipline of documenting and archiving support records allows more effective support and avoids a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who won't release vital service information.
Progent can provide the expertise of certified engineers and seasoned software programmers, database administrators, project management experts, Cisco-certified network architects, business continuity planning specialists, and certified security professionals to help your business to assess the potential advantages of SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Progent can provide small businesses with an IT management professional who can act as a part-time CIO. This part-time Chief Information Officer can offer strategic direction to help you integrate appropriate IT products to improve business processes so they match better with your business objectives. Your business can develop and implement a well conceived IT plan without incurring the expense of a full-time senior IT executive.
Progent's Cisco Jabber consultants can provide remote or on-premises support to help organizations of all sizes to design, deploy, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth expertise for all the technologies that go into building an end-to-end Jabber solution such as Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Progent can show you how to plan and implement a smooth migration to Dynamics GP so that you preserve your information, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a sensible migration plan. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce solutions that work transparently with Dynamics GP.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP is a financial and ERP platform built, like all Microsoft accounting tools, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular design you are able to license only the capability you currently require, with the option to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains support engineers can help you deploy, customize and manage the latest release of Dynamics GP or migrate smoothly from an older version.
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises consulting expertise, software development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also show you how to create an affordable, zero-downtime network solution that addresses availability issues covering a broad array of infrastructure technologies and processes.
Progent's Microsoft certified engineers can provide offsite and on-premises support expertise to help you to administer, support, and repair computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, disaster recovery, remote connectivity, mobile device integration, Wi-Fi configuration, and 24x7 system monitoring.
Years of experience delivering Microsoft expertise and Cisco network consulting has enabled Progent to develop a unique capability for serving branch offices that require network help with the flexibility associated with with small firms but which includes professional client interaction, thorough documentation, and adherence to corporate IT protocols. If your enterprise has a branch office located anywhere in or any region served by Progent's engineers, Progent can offer a broad array of in-person and remote network support services and system architecture expertise.
Progent's certified ISA Server consulting experts have extensive experience developing corporate security designs for information systems with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information security requirements without limiting your network.
Progent's certified experts provide small and medium size companies enterprise-class consulting support for Microsoft Systems Management Server and Configuration Manager 2007, Microsoft's standard tools for update and deployment management. Configuration Manager 2007 is Microsoft's new title for the update management platform formerly called SMS Server. Configuration Manager offers a variety of new features to Microsoft Systems Management Server 2003 including full automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified engineers can help you use SMS Server or Configuration Manager 2007 economically for automated operating system and application installation, security patch control, application metering, and licensing reconciliation. Progent's engineers can also assist your company to migrate smoothly from SMS Server to Configuration Manager.
Progent's Duo service plans utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-site installation of Windows Server 2022.
Progent's experienced ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Progent can assist you with any phase of Microsoft Azure integration including requirements definition, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to configure and troubleshoot firewalls and VPN connections so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud environment that transparently combines physical datacenters with Azure services.
Progent's Technical Response Center offers low-cost nationwide after-hours remote assistance for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide extended hours telephone help and online direct computer access to isolate and repair technical problems quickly and economically.
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, administer and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud environments that provide maximum availability, data security, and disaster recovery.
VMware's NSX network virtualization technology allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high degree of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to plan, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.