Akron Telecommuters Configuration Support Partner
Conferencing Technology Consulting Services
Enlarging your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Akron organization to pick the right tools and follow best practices in building and operating a safe virtual office solution for teleworkers that promotes collaboration and returns top business value. Progent can provide services ranging from as-needed expertise for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Akron, Ohio businesses to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and centralized management.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading vendors enable virtual meetings, video conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many companies use a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can assist you to manage your current conferencing environment and enhance the experience of your remote employees.
- Skype for Business is Microsoft's popular communications platform that enables real-time presence, IM, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for video sessions. To learn more about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to optimize your WAN architecture to run them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Akron, Ohio organization, call
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24/7/365 Comprehensive Event Management Integration Services
24/7 Monitoring and Reporting Consultant Services
Remote continuous monitoring, automated alarms, and actionable analytical reporting are vital to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of all sizes can afford a level of network stability that was once limited to enterprises. Progent offers several Remote Monitoring and Management options available as economical service packages designed to assist your company to identify and fix a most IT network issues before they get big enough to impact productivity.
Server Consolidation Online Support
Urgent Server Management Consulting Services
By using virtual servers, companies are able to operate multiple virtual machines on a single physical server. Virtualization technology allows IT organizations to enjoy all the advantages of server isolation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are the enabling technology for private clouds, which offer major advantages including reducing the costs of capital equipment, facilities, and management while enhancing information protection, system reliability, and recoverability. Other useful server management technologies include network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can assist you in all areas of server virtualization and management to enable your business to cut expenses and save time.
24/7 Shared Service Desk Engineer
After Hours Extended Helpdesk Onsite Technical Support
Progent’s Co-managed Call Center service makes it possible for your business to split the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
ProSight Windows Server Management Support and Integration
ProSight Remote Desktop Management Remote Technical Support
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact your business.
Consultant Infor SyteLine CloudSuite Shop Trak
Infor SyteLine CloudSuite Quality Control Consult
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing, distribution and service companies to manage supply chains and improve the efficiency of critical business processes in order to get products to market fast and meet customer schedules dependably. Progent offers the expertise of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite services that spans from occasional advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.
Infor SyteLine CloudSuite Inventory Management Consultant
Infor CloudSuite 9.00 Consultant
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing, distribution and service organizations to simplify supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that can range from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Largest Microsoft Dynamics Programming Company
Program Developer
If you need assistance writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or for the Web, Progent’s expert team of program developers, database designers, and project managers can ensure you get the job completed on schedule and within budget. Progent's seasoned software programmers can provide affordable and efficient online consulting for projects as small as writing VBA macros for Excel or as large as rolling out line-of-business RDBMS applications based on Microsoft SQL Server or Oracle.
Network Architecture Network Support
Sarbanes Oxley Compliance Consultant
For large businesses, Progent can leverage internal network support staffs by providing extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can act as a transparent nearby extension of corporate IT management. Progent’s enterprise support services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multiple location office environments powered by Enterprise Windows. Progent can provide on-site engineers and specialists to help with a campus move or branch move, or a network designer to help with building or utilizing an Internet Data Center or Hosting Facility.
Engineer System Center 2016 Business Continuity
Network Consultant System Center 2016 and Intune
System Center 2016 delivers major improvements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class online and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center solution.
Small Business IT Outsourcing Firms Kansas
Ohio IT Outsourcing
If your organization does not need emergency remote support but expects to require assistance with your network soon, you can conserve time and expenses and ensure that the appropriate expertise will be ready when you want it by contacting a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or email information@progent.com.
Extended Support Desk IT Consultants
Extended Help Desk Integration Support
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and management reports. Support services are offered at a substantial discount from Progent's regular desktop service rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve challenging issues.
Microsoft Certified Partner Internet Security and Acceleration Server 2006 IT Services
ISA 2006 Firewall Specialists
Microsoft ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing applications of any organization against a wide range of attacks. Progent's Microsoft ISA Server 2006 support professionals can help you design, cost-justify, test, implement, customize and support the any version of ISA Server 2006 on your network.
Development Firm Oracle RDBMS
Oracle RDBMS Development Group
Progent can provide fast and affordable online access to a certified Oracle database administration consultant or an Oracle software programmer. Progent offers comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard and Streams replication technologies and ASM file/volume manager.
Online Support Services Windows Server 2019 Windows Defender ATP
Windows Server 2019 Cybersecurity Configuration
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
ISA 2004 Firewall Remote Troubleshooting
Internet Security and Acceleration Server Technical Support Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your IT security requirements without limiting your productivity.
Backup Professional
Acronis Backup Consulting Services
Progent can provide affordable remote support from IT engineers with expertise in a wide array of products and technologies that deliver solutions for backing up Windows, Mac, and Linux servers and workstations as well as laptops and handhelds. Progent can provide help for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent can assist you to implement, enhance, or troubleshoot data backup systems for a variety of topologies such as on-premises, edge to datacenter, cloud, or hybrid.
SQL Server 2017 High Availability Consulting Services
SQL Server 2017 OLTP Help and Support
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to plan and implement a smooth migration of your databases and applications to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from on-demand design assessment or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.
Accounting System Reporting
Microsoft Project Remote Technical Support
Progent's team of application experts can provide in-depth consulting, custom development, integration assistance, and online training for leading applications covering key areas including ERP and MRP, financials, business reporting, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of background providing high-level consulting support online, Progent can help clients throughout the United States to avoid the lost productivity and expense associated with travel and on-premises activity without compromising the high quality of technical services.
On-site Technical Support Cisco Unified SIP Proxy
IP PBX Remote Support Services
Progent's Cisco-certified SIP infrastructure consultants can assist you to design, integrate, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective remote or onsite expertise to help you to migrate smoothly to a productive unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration consultants can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync Server for access to a SIP PSTN trunk.
Juniper Junos BGT Compliance Audit
Juniper Junos os Security Organization
Progent's Juniper-authorized network engineer can assist you to plan and implement Juniper Firewall/VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from discontinued equipment to the latest versions. Progent's Junos OS engineers can provide support for Juniper's premier network operating system to help your business to simplify the administration and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage environments that include a mix of Juniper's OS platforms.
Network Engineer SQL Server 2012 AlwaysOn Availability Groups
SQL Server 2012 AlwaysOn Availability Groups Computer Engineer
Progent can provide the expertise of Microsoft-certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery planning specialists, and certified security consultants to assist you to assess the likely benefits of SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Microsoft Certified SharePoint 2007 On-site Support
Microsoft Office SharePoint Server 2007 Remote Technical Support
Progent’s Microsoft-certified consultants offer businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a central spot for your workers or clients to connect to, organize, share and manipulate useful information, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge they’ve created in a manner that makes data easy to locate, download and re-use. Progent's SharePoint experts can assist you to support your current SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Check Point 3000 Firewalls Security Audit Services
24/7 Cybersecurity Team Check Point 26000 Firewalls
Progent's Check Point experts can help you choose and deploy Check Point Software Firewall and VPN utilities and appliances based on Check Point's technology to offer an economical and efficient security solution for your IT network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security products from other suppliers and offer a single stop for continuing network support, administration, training, and consulting services.
Microsoft Experts Installer Office 2016
Word 2016 Small Business Network Consulting
Progent's Microsoft Office and Office 365 consultants can help businesses to integrate Microsoft Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that offers fast ROI and promotes improved business results. Progent can help your company to interface Microsoft Office or Office 365 applications with each other and with other key Microsoft platforms including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with different releases of Office desktop and offers live online instruction to individual users and teams.
24/7 SQL Server 2016 Data Warehousing Consultant Services
Online Troubleshooting SQL Server 2016 AlwaysOn Availability Groups
Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, uptime, mobile computing support, plus integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Windows and UNIX Professionals
UNIX with Windows Network Consultants
If your office network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can show you how to integrate your computers into a unified environment that allows all your OS platforms to coexist for simple administration, transparent dataflow, high reliability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and Windows integration support offerings feature network infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center support.
Desktop Repair Installation
Microsoft PC Desktop System Consulting
Progent offers a wide range of cost-effective consulting and support services to help you to install, integrate, repair, and administer desktop PCs and notebooks based on Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer onsite or remote help for single machines or laptops or work with you to design and carry out a company-wide rollout of new or updated operating system platforms and applications. Progent can also supply engineers and technicians to assist your company to plan for and implement an office relocation or consolidation organized to produce minimal disruption of your productivity.
Top Quality Juniper Firewalls Cybersecurity Group
Juniper NetScreen IPsec VPN Security Company
Progent's Juniper Networks-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper technologies, and repair network infrastructure issues in Juniper-only or mixed-vendor environments.
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