Albuquerque Telecommuters Solutions Consulting and Support
Solution Planning, Integration, Administration and Help Desk Consulting and Support Services
Enlarging your remote workforce may have a significant effect on IT architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Albuquerque organization to pick the right tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent can provide services that go from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can assist Albuquerque, New Mexico organizations to with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, backup/restore solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support a remote workforce can be especially challenging if you have to accommodate a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware levels. Progent's experience providing remote support for both outdated as well as current IT products in remote office solutions enables you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for implement essential updates. Support services offered by Progent to assist your company to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authenticated at-home employees to access IT resources located at your corporate data center or in the cloud. Progent's consultants can help you to deploy and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to set up Cisco's AnyConnect client software to provide secure VPN connections for a broad selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and interact with a data center computer's desktop. This gives IT managers significant control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide expert remote consulting for integrating home routers from a range of vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and guests, are frequently used by at-home employees to access their router for work. This can cause throughput as well as security problems. Progent can assist businesses to mitigate these problems by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access methods impact the speed and reliability of connections between at-home workers and the corporate data center. Vital processes might demand redundant Internet connections in the event the normal connection breaks. Progent offers guidance for picking service providers, picking appropriate bandwidth and data volume packages, and setting up redundant Internet connections. Refer to Internet connectivity integration services.
IP Voice Solutions for Teleworkers
Extending the corporate PBX environment to accommodate remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can help businesses of any size to design or maintain a remote IP voice service that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations tune their current Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager expertise.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these solutions and provide as-needed deployment and debugging expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major vendors support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies use a mix of products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your existing conferencing environment and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting services for Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help your business to tune your WAN infrastructure to host them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office families, offering a rich environment of productivity apps that deliver a consistent user experience for sharing information across multiple sites and on a wide range of endpoint devices. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their original publication and can assist your company to deploy these critical collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint utilizes web entities to facilitate collaboration and information delivery by offering policy-based access to data, business processes, and tools for looking through company-wide information silos. SharePoint allows you to create secure portals that allows remote workforce to view and edit aggregated corporate intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint consulting expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to integration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and colleagues anywhere can access them safely via a browser. Provided with Office 365, OneDrive enables remote employees to co-edit files. Edits created offline are automatically uploaded when you go back online. For details about Progent's expertise for OneDrive, see Microsoft Onedrive integration experts.
Cloud Integration for At-Home Workers
Progent can provide fast and affordable online support for enabling organizations to build, manage and optimize cohesive network architectures that combine physical data centers, teleworkers, branch offices, and cloud services. Progent can provide expertise for all modes of public cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help remote workers fix problems with cloud access, identity, and security.
Microsoft Azure is a leading family of cloud services that enables you to use infrastructure, servers, and critical apps running on Microsoft's extensive cloud. Microsoft Azure offers over one hundred cloud-based services including hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent can also show you how to establish secure access to Azure for remote workers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's support services for Azure, go to Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity software and cloud-based services available by subscription. Microsoft applications and cloud services are marketed in a variety of plans designed for customers ranging from students and small offices to major enterprises. Progent can provide fast and easy remote contact with consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent can help you to evaluate the various subscription bundles available for Office 365 and deploy 365 applications for your remote workers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, visit Microsoft 365 consulting support.
Office 365 Exchange Online is among the most popular applications in Azure-hosted Office 365 product line. Exchange Online provides the advantages of reduced spending for data center infrastructure, simplified management, on-demand scaling, high reliability, and other advantages associated with public clouds. Microsoft has engineered Office 365 Exchange Online to run smoothly with on-premises Exchange environments, allowing customers to build hybrid information systems. Progent's certified Exchange consultants can provide occasional help to get you past tough IT bottlenecks and can also provide end-to-end project management services to ensure your remote workers have convenient and secure access to your Exchange Online environment. To find out Progent's support services for Office 365 Exchange Online, see Office 365 Exchange Online integration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud market and is the industry's leading provider of cloud services. Progent offers fast and affordable online access to cloud integration consultants who can help your organization to plan, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to create a high-availability network architecture to make sure your users have a consistent computing experience whether they are working from your headquarters, a branch office, at home, or on the road. For information about Progent's support services for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading suite of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your current IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your key applications cloud ready so your at-home workers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with Google Cloud Storage services, and simplify access control for telecommuters with Google Cloud Identity. Progent's experts can also assist you to utilize GCP's management tools to administer and monitor your Google Cloud environment. To find out, visit Google Cloud Platform (GCP) integration services.
Help Desk Call Center Support for Teleworkers
An emergency, enterprise-wide switchover to a teleworker business model, which could be motivated by a pandemic or as an element of a disaster recovery plan, can overwhelm even a well-staffed internal Call Center. Progent's Help Desk services allow businesses of any size to outsource or augment their Support Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Support Desk services leverage Progent's nationwide team of online technical support experts combined with enterprise-class trouble ticketing and follow-up software to provide an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 desktop support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or revise their current trouble tickets, add details, and upload screenshots or relevant files. Desktop support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support rates, and Progent offers the option of fast escalation to Level 2 and Level 3 IT specialists to deal with complex issues. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Supplemental Service enables your company to supplement your existing Support Desk organization by sharing delivery of Support Desk support seamlessly between your in-house support staff and Progent's extensive pool of desktop support engineers and subject matter specialists. Progent's shared Support Desk service is based on a co-sourcing support model utilizing the leading professional services automation (PSA) platform for handling service requests and ticketing, assigning ownership, monitoring progress, and generating management reports. For details about how Progent's Support Desk Augmentation Services can enable your company to deliver world-class IT support to your at-home workforce, refer to Progent's Support Desk supplementation Services.
Security for Remote Workers
Teleworkers commonly run their personal computing devices and work in a physically unsecured environment. This increases their vulnerability to cyber threats and requires careful deployment of firewalls, remote endpoint monitoring, and the creation of policies that adhere to leading practices. Progent's veteran roster of certified data security experts can assist your business to design, deploy and administer a compliant security environment that guards critical information in IT networks that include an at-home workforce.
- Firewalls allow companies to build a network environment that can be securely utilized by local users as well as by at-home workers, mobile employees, suppliers, customers, and the public. Next-generation firewall devices permit you to assign and manage different access rights to various classes of users and to expand your network and adjust your security as your business evolves and as cyber threats grow more complex. Progent works with both new and older firewall devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration expertise, refer to firewall integration and support expertise.
- Remote Endpoint Monitoring makes it easy to track the disparate devices utilized by telecommuters and either block or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each secured endpoint device, watching all activity and utilizing state-of-the-art AI technology to identify zero-day threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint from the network to contain the malware. Since the ProSight ASM software agent is self-contained, endpoints stay secure even if they are not connected to the Internet. To find out more about ProSight ASM, go to remote endpoint security monitoring for at-home workers.
- Security Audits can assess the vulnerability of your network to all classes of outside and internal security threats for a network that includes at-home workers. Progent can run remote, automated cybersecurity inventory scanning for quickly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's security audit consulting services, which can be provided by security experts with top certifications such as CISA, ISSAP, and GIAC, can help you to audit your processes and policies and review your IT architecture to enable you to implement the highest level of security for your telecommuters.
Data Protection Solutions for Telecommuters
The field of Data Protection involves saving and restoring vital information in order to avoid data loss and reduce restoration time in the event of storage problems due to equipment issues, programming hiccups, operator error, malware, or any other reason. Dependable data protection solutions can be especially difficult to architect and maintain in hybrid environments that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for an at-home workforce must cover diverse types of user-owned endpoint devices. Progent can provide quick online access to consultants knowledgeable about a wide array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, tablets and smartphones. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that require a rapid switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can help your business to produce, document and validate a DR/BC strategy that includes the process of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local computers. Endpoint Manager offers a unified environment for safeguarding critical information by managing local, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Remote endpoint devices can be personally owned or company owned. Network admins managing the endpoint devices of telecommuters can use Intune to deploy and validate apps on devices, push updates and certificates, set up rules for accessing data and networks, set passwords, establish VPN connections, control how home-based workers share data, establish threat protection, ensure compliance, and delete corporate information from lost, stolen or deactivated endpoint devices. Microsoft Intune works with Apple iOS, Google Android, Windows, and macOS/OS X devices. For information about Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workers, refer to Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management platform that allows network administrators to keep offsite endpoints current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery platform for authorization control, app management, and configuration management of endpoints. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment via a perpetual license. Key capabilities of Workspace ONE include rapid remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, unifies reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud services. To learn about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Albuquerque, New Mexico business, phone
An index of content::
Largest Services Amazon AWS hybrid cloud solutions
Top Quality Microsoft Expert Specialist Amazon AWS hybrid cloud solutions
Progent offers advanced online consulting to help companies integrate their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that seamlessly combine physical resources along with public cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud integration support services such as Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing advanced consulting support online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Server and Desktop Monitoring and Reporting Online Support
Automated Server Inventory Support and Help
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical devices that drive your IT network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to impact your business.
Network Companies Microsoft Certified Partner
Microsoft Certified Partner Services
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who receive the highest client endorsement and are afforded the closest operational relationship with Microsoft. The understanding, skills, and commitment required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your business more complete support for your IT network.
Azure integration Professionals
Urgent Development Azure cloud migration
Progent can help companies of any size to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you avoid the typical mistakes small companies make when moving to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and also to integrate iPhones and iPads and Google Android handhelds.
Microsoft Server Virtualization Remote Support
Remote Troubleshooting Microsoft Server Consolidation
Microsoft Virtual Server, hosted on the Microsoft Windows Server operating system and based on technology first developed by Connectix, provides the performance necessary to accomplish hardware reduction, software migration, and server isolation projects through virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and fault tolerance. Microsoft has aimed Virtual Server 2005 at businesses who want to enhance operational efficiency in software programming and piloting, migration from legacy mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to evaluate and deploy MS Virtual Server 2005.
Stealth Penetration Testing Network Security Auditor
Penetration Testing Security Tech Services
Stealth penetration checking is a key part of any overall network security strategy. Progent’s security experts can perform extensive penetration checks without the knowledge of your organization's in-house IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event history analysis are properly configured and consistently observed.
Top ISA 2006 Firewall Engineer
ISA Server 2006 Remote Technical Support
Internet Security and Acceleration Server 2006 is a multi-functional gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching platform for securing the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft-certified ISA Server engineers can show you how to design, cost-justify, pilot, implement, customize and support the Standard or Enterprise edition of ISA Server 2006 on your network.
Award Winning Juniper J Series Router information Systems Audit
24-7 Juniper J6350 Router Security Firms
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Solaris-Windows Upgrade Consultants
Solaris-Windows Migration Consultants
Progent can help your company to plan and implement a smooth migration from a Solaris-powered IT environment to a network powered by Windows and suited for running Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development specialists can assist you to preserve your data and minimize productivity disruption by designing an efficient transition strategy that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of current environment, transition planning and testing, Microsoft Exchange migration support, information and application software migration, and processor and storage transition and consolidation.
Forefront TMG Firewall Onsite Technical Support
24-Hour Forefront Network Inspection System Support and Setup
Microsoft Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that delivers a one-server platform for a variety of security features including an application and network layer firewall, URL filtering, antimalware, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can help your company to design and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade economically to Forefront TMG 2010 from any version of ISA Server.
Immediate Windows 2003 Cluster Computer Consulting
Microsoft Experts High Availability Server Clustering Specialists
Progent offers Microsoft Windows Cluster Server support to help your organization utilize zero-downtime server clusters that can deliver 24x7 operation. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By assisting you t create high availability clustered server environments around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows professionals make sure that your fault-tolerant server clusters are configured to maximize the competitive value of your IT network.
SharePoint Server 2010 Support and Setup
SharePoint Computer Consulting
Progent’s Microsoft-certified consultants offer companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web-based technology for intelligently coordinating people, groups and data. Microsoft SharePoint Server provides a central location for your employees or clients to access, manage, distribute and manipulate relevant data, documents, and applications and to communicate with one another. Microsoft SharePoint enables faster and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and projects with the knowledge they’ve created in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to support your current SharePoint environment or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Juniper J4350 Router Testing
Protecting Juniper J Series Gateway
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consult IT documentation management
Specialist ProSight certificate expiration management
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it.
Lync Server 2013 Mobility Services Technology Professional
24-Hour Microsoft Lync 2013 On-site Technical Support
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can enhance the functionality of Exchange Server, SharePoint and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also cut capital and operational costs by eliminating VoIP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and on-premises support to assist you to manage and troubleshoot your current Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
Windows 2003 Support and Help
Windows Server 2003 Specialists
Progent's certified Windows 2003 Server engineers can provide network help and IT consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and maintenance services include system planning, deployment, project management, in-person and remote network support and troubleshooting, Help Desk services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
Remote Consulting Microsoft Skype for Business IM
Microsoft Skype for Business 2019 Professional
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN voice communication. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support services to assist you to manage and troubleshoot your existing Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Wi-Fi VoIP phone integration Remote Support Services
Wi-Fi VoIP phone integration IT Consultants
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are mobile within campus, hospitality, health-care or other venues where IT management wants portable phones that provide more administrative control, security and durability than is achievable with the Bring-Your-Own-Device style of mobile collaboration. Integration of Cisco's wireless IP phones typically requires that you configure and fine tune numerous key pieces of your wireless infrastructure including APs, routers and switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide online and onsite assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the set up of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
System Center 2016 and Operations Management Suite Support and Integration
Computer Consultant System Center 2016 Migration
Progent has more than a decade of experience integrating, maintaining and troubleshooting the key components that make up Microsoft System Center and can assist you to design, install, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the latest version of System Center from a previous one or from a third-party IT management solution to provide the advantages of enterprise-class deployment, centralized management, security, plus infrastructure and critical application performance monitoring.
Online Technical Support Meraki Traffic Shaping
Integration Services Meraki MR20 Access Point
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and troubleshooting services to assist you to plan, install, manage, tune, and repair Wi-Fi networks that incorporate Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid networks that integrate on-premises and cloud-based resources and that provide seamless connectivity, advanced protection, unified management, and dependable operation for all your mobile and desktop devices.
WatchGuard Firebox M4600 Firewall Technical Support
WatchGuard Firebox T-Series Firewall Network Consultant
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate smoothly to current WatchGuard firewall solutions.
Emergency SQL Server 2014 Professionals
Computer Consulting SQL Server 2014 In-memory ColumnStore
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as performance, availability, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient remote and onsite services such as planning, deployment, administration, troubleshooting, and software development expertise to help businesses of all sizes to realize fast return from their SQL Server 2014 investment.
Consultancy Microsoft Windows 7
Windows 7 Upgrade Professional
Progent's certified consultants can provide offsite and on-premises support services to assist you to administer, support, and troubleshoot PCs powered by Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, online connectivity, mobile device management, wireless configuration, and 24x7 system monitoring.
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