Enlarging your at-home workforce may have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Atlanta organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top value. Progent offers services that go from on demand expertise for helping you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Atlanta, Georgia businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, data security, data protection solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Expanding the corporate phone environment to include telecommuters is critical to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice service that delivers the versatility, convenience and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their existing Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, see CUCM consulting services.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice products, see Cisco CallManager expertise.
  • Cisco IP Gateways enable integration with PSTN networks and with users working beyond the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to support these solutions and deliver on-demand deployment and debugging expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Atlanta, Georgia company, call 1-800-993-9400 or go to Contact Progent.