Indianapolis At Home Workers Connectivity Support Services
Data Protection Technology Consultants
Enlarging your telecommuter workforce may have a major impact on IT architecture, security/compliance, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Indianapolis company to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services that go from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Indianapolis, Indiana businesses to with any aspect of building a high-performing work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and unified management.
Data Protection for Telecommuters
Data Protection involves backing up and restoring critical information so as to avoid data loss and minimize recovery time in case of storage system failures resulting from hardware breakdowns, software glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and manage in hybrid networks that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoint devices. Progent offers quick remote access to experts knowledgeable about a broad array of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and smartphones. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that require a quick changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity consultants can assist you to produce, document and validate a DR/BC strategy that includes the process of moving to telecommuting.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Indianapolis, Indiana company, phone
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Call Center Services Network Consulting
24/7 Support Desk Management Services Information Technology Consulting
Progent’s Co-managed Help Desk service allows your business to share the load for Help Desk services transparently between your in-house IT team and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Redundant Network Computer Consulting
Fully Redundant Internet Network Computer Consultants
Progent's Cisco-certified IT professionals can help you create an affordable, fault tolerant Internet connection solution that can achieve non-stop Internet access through a broad array of high availability Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to help you utilize the most current technology for high availability Internet access to create an affordable, completely redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet connections.
Online Consulting ProSight Remote Network Infrastructure Troubleshooting
Top Technical Support Services ProSight Infrastructure Management
Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, track, optimize and debug their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or resolving performance bottlenecks.
Online Consulting Dynamics GP/Great Plains Features
Help and Support Dynamics GP Power BI
Progent’s Microsoft certified experts offer a range of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a financial and ERP solution built, like all Microsoft financial solutions, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you can license only the functions you currently require, with the ability to expand clients and enlarge capabilities in the future. Progent’s Microsoft Dynamics GP support engineers can help you install, configure and manage the current version of Dynamics GP or upgrade smoothly from an older edition.
Project Design Consultants
IT Development Project Technology Professional
For enterprise project management assistance, Progent offers access to senior information technology experts with years of experience in IT management, application development, and process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management skills to help enterprise customers follow best practices to make sure strategic projects are completed on time and within budget.
Hyper-V Consultant Services
Top Network Consultants Microsoft Hyper-V Server Consolidation
Progent's certified professionals can help you evaluate the possible benefits of Hyper-V-powered virtualization for your company, perform pilot installations to verify Hyper-V's operation with your production software, evaluate your network infrastructure for smooth operation with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your network management personnel to monitor and manage Hyper-V, provide expert consulting help for enhancing the protection of your virtual servers, design and test disaster recovery procedures that optimize network availability, and provide continuing consulting and maintenance including low-cost remote repair and comprehensive Help Desk services.
Outsourced Programming Microsoft T-SQL
SQL Server Replication Engineers
SQL Server 2005 offers powerful, familiar tools to computer professionals as well as to information workers, reducing the complexity of designing, integrating, managing, and using enterprise data and database applications on platforms ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and wide knowledge in planning and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Email Virus Signature Consultants
ProSight Spam Filtering Services Specialist
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver web-based control and world-class protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Biggest Microsoft SMS Outsourcing
SMS 2003 Upgrade Online Support
Microsoft Systems Management Server provides added functionality for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs lower the net operational expense of managing and configuring software by making it easier to copy system images, control mobile computers, and operate management utilities. In addition to advising you about techniques to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks that cover areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and reduce business disruption as you transition to new operating systems and programs. Progent's wireless engineers can show you how to define sensible procedures and standards to manage PDAs and smart portable communication devices so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that incorporates standards, procedures and technologies to keep your IT network safe.
Online Support Services Debian Linux
Linux Remote Consulting
If your company is developing Linux-based software on a network that includes MS Windows-based processors, desktops, and office productivity products, Progent can provide full-service network support outsourcing that frees you to focus on your field of high-value expertise while avoiding the continual distraction of maintaining your business network. Through the use of smart server monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable way for supporting an information network that provides excellent reliability, security, and efficiency. Progent's Linux developer assistance services include full-service it outsourcing, virtual infrastructure, remote and on-premises service and repair, network monitoring, and Help Desk support.
Microsoft Exchange Server 2016 Upgrade Planning Outsourcing
Microsoft Exchange Server 2016 Migration Planning Troubleshooting
Progent can assist you in any and all facets of your upgrade to Exchange 2016 including planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Exchange Server 2007 Online Help
Microsoft Exchange Support Outsourcing
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design services include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Operations Manager Network Consultant
Specialist System Center Operations Manager
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and can provide companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to assist you to fix serious issues detected by SCOM 2012.
Meraki Outdoor Wi-Fi Access Point Remote Consulting
Meraki 802.11ax Access Point Consulting Services
Progent's Cisco Meraki Wi-Fi AP consultants provide online and onsite support services to help organizations of all sizes to design, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and support Cisco's Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products such as switches, routers and ASA firewalls to create a cohesive ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi users regardless of their location or device.
IOS Software Online Support
ASR 9000 Router Technology Consulting
Cisco has designed a full array of routers that includes appliances built to provide the protection, performance, and reliability demanded by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
24/7 Temporary Staffing Services Network Consulting
Temporary IT Admin Staffing Online Consulting
Progent's temporary staff augmentation services enable businesses to respond to the need for network support personnel without dealing with the expense and delays that come with identifying and recruiting experienced technical workers and without increasing your permanent head count.
Custom Application Design Firms
Custom Application Contract Development
For custom program creation, Progent can supply programming experts to produce business software in areas such as eCommerce, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
password management Engineer
ProSight SSL certificate management Consultant Services
ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as half of the time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
Migration Consultants Microsoft Solutions Framework Project Methodology
Company-wide Standards for Best Practices Systems Engineer
Progent’s team of Microsoft and Cisco Certified experts average more than ten years of real-world industry background, at the front lines of network service, executing a wide range of IT projects for a large mix of customers. Each Progent support professional shares a refined set of personal best practices that are combined into company-wide best practices training that Progent instills in its support personnel. This means that you get not only expert IT capability, but also a consultant with field-tested approaches for applying technical knowledge to resolve real-world IT problems rapidly.
Computer Consultants ASA Firewall with Firepower
Cisco Firepower Consultants
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, and cloud resources.
Call Center Outsourcing Services Remote Troubleshooting
Help Desk Management Services Network Engineer
Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem solving, and reporting. Help Desk services are provided at a substantial discount off Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Microsoft T-SQL Programming Companies
Microsoft Certified Partner MS SQL Server Design
SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to information workers, lessening the difficulty of designing, deploying, managing, and accessing company information and analytical applications on platforms ranging from mobile devices to enterprise information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and broad knowledge in planning and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Microsoft Microsoft Windows Server 2012 Clusters Remote Technical Support
Integration Support Failover Clusters Windows Server 2012 R2
Progent's certified failover clustering consultants can assist you to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to streamline the administration of clustered servers.
Specialists Windows Server 2012 R2 upgrade
Windows Server 2012 R2 Configuration Manager Specialists
Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, automate network administration, help with application development, and build and test a disaster recovery/business continuity plan.
Cisco Firepower Firewalls Technology Consulting
ASA with Firepower Technology Consulting
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and include unified management of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
XenMotion Engineers
24/7 XenServer Virtualization Professional
Progent's Citrix-accredited consultants can assist you to evaluate the business advantages of XenServer as well as additional Citrix products, and can help you to plan, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your existing Citrix technology environment and help you to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.
24-Hour SQL Server 2012 Reporting Services Online Consulting
Online Support Services SQL Server Configuration Manager
Progent offers the support of certified engineers as well as seasoned software programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security professionals to help your business to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database platforms, and define a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Collocation Migration Specialist
Urgent Data Center Colo Consultant Services
Colocation data centers make it possible for businesses to share world-class facilities for hosting network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation strategy such as choosing and migrating to a colo site, creating system topology, specifying hardware, on-site and on-line troubleshooting, establishing online system administration, and education your support personnel.
Professionals Exchange 2019 and Windows Server 2019
Specialist Exchange 2019 Upgrade
Progent can help you in any phase of your migration to Exchange Server 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook.
Remote CCNP Certified Onsite Technical Support wireless IP phone upgrades
Configuration Wireless Access Point
Progent's Cisco-certified wireless technology consulting experts can help you to configure, manage, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Immediate Microsoft Exchange 2000 Computer Consultants
Microsoft Exchange 2000 Online Troubleshooting
Progent is among the most qualified network support firms for integrating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small businesses derive all the benefits of Microsoft Exchange 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
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