Hayward Telecommuters Connectivity Consulting Experts
Help Desk Call Center Solutions Consultants
Enlarging your remote workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Hayward company to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you past challenging IT roadblocks to full project management to help you carry out mission-critical initiatives.
Progent can assist Hayward, California companies to with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, endpoint security, data protection solutions, and unified management.
Help Desk Call Center Support for Telecommuters
An emergency, company-wide changeover to a teleworker workforce, which might be motivated by an epidemic or as an element of a disaster recovery/business continuity process, can overwhelm even the most efficient in-house Call Center. Progent's Call Center services make it possible for businesses of any size to outsource or expand their Call Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive team of online technical support experts combined with enterprise-class trouble ticketing and follow-up technology to provide an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of online Level 1 desktop support from initial service requests to ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to track or revise the status of their current tickets, add information, and append screenshots and attachments. Technical support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Supplemental Service allows your business to supplement your current Help Desk Call Center organization by sharing delivery of Call Center support services seamlessly between your regular support personnel and Progent's extensive roster of PC support technicians and subject matter specialists. Progent's shared Support Desk service is based on a collaborative support solution utilizing the leading PSA tool for managing service requests and ticketing, establishing ownership, monitoring progress, and producing reports. For information about how Progent's Help Desk Supplementation Services can enable your business to deliver world-class desktop support to your telecommuters, go to Progent's Help Desk augmentation Services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Hayward, California business, call
An index of content::
macOS Configuration Consult
Consultant Services macOS Remote
Progent provides nationwide remote phone support and troubleshooting services for companies who operate Apple Mac networks or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows products. Progent's engineers can provide Apple macOS and Mac OS X users a variety of services including desktop support, migration to the most recent version of Mac OS X from earlier versions of Mac, plus help with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad support, or migrating to iCloud services. Remote technical support offers maximum leverage for your IT budget by extending user efficiency and shortening the time charged for network analysis and repair. Sophisticated remote access technology and skilled technicians and engineers allow Progent to solve most network problems without wasting time and money by going to your location. In the vast majority of situations your network problems can be remediated over the phone or through a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA premier security specialists to assist with the toughest network problems.
24/7 Small Offices Computer Network Consultants
Small Business System Consulting
Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to show customers economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For environments that span from remote offices to nationwide enterprises, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, protection, availability, throughput, and network management.
Consulting Windows and UNIX
Windows and UNIX Technology Professional
If your company has a UNIX, Linux, or Sun Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified security specialists can assist your entire organization in a broad array of security areas including security administration practices, security design and strategies, connection management systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and business continuity planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that network security managers are required to master. These certification give IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have demonstrated the background and knowledge to offer effective security management and consulting services.
Consulting Services SonicWall PRO
SonicWall TZ400 Firewall Cybersecurity Companies
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and build security into your business practices.
IPsec VPN Cybersecurity Contractor
Emergency IPsec VPN Evaluation
Progent provides small and medium size companies professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and VPN security companies including Check Point Software, Juniper, and Symantec. Progent can show you how to design a detailed security plan and select appropriate technologies from a variety of vendors to achieve your security goals while staying within your spending limits.
Unified CM SIP trunk Consultant
Unified Single Number Reach Remote Technical Support
Cisco Unified Communications Manager, formerly named CallManager, is the foundation of Cisco's collaboration solution. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating with unified messaging applications like Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified network consultants offer efficient and budget-friendly remote and onsite expertise to assist organizations of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and technical support services that deliver maximum business value. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
information Systems Audit Palo Alto Networks Panorama
Top Rated Palo Alto Networks PA-Series Firewalls Audit
Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a next-generation security ecosystem that spans your data center and cloud resources and guards any user at any location with any endpoint device.
Benefits for Home Based Network Engineering Full-Time Jobs
Compensation for Telecommuting Cisco Consulting Part Time Job
Progent's compensation model is built on contribution, so just like being an independent consultant, your income is entirely driven by your generated revenue. Certain of our consultants stress quality of life and elect to work at an easy pace, using our self-determined calendar to pursue individual pursuits like hiking, motorcycle racing, skiing, surfing, vacations, or spending private time with family and acquaintances. Others use the opportunity to make big dollars through lots of effort and extended hours. Progent fully supports either end of the spectrum plus any point in the middle.
Windows Server 2008 Active Directory Onsite Technical Support
Windows Server 2008 Security Online Troubleshooting
Microsoft Windows Server 2008 represents a major step forward in making information systems more protected and available, easier to virtualize and manage, higher performing, and able to offer an improved platform for web publishing. Progent can assist your company get the most from the enhancements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, training, staffing, monitoring, and security expertise.
Progent's Management Networking Help
Consulting Firms Progent's Management
Progent's management team consists of industry professionals with decades of experience delivering network consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent is proud to have put together a management team that can provide customers with the best service value in the industry.
Services Email Intent Analysis
Email Virus Signature Services
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Immediate Fault Tolerant Branch office Network Technology Consulting Services
Emergency Fully Redundant Network Engineers
Progent’s non-stop interoffice connectivity and 24x7 system connection consultants can help small businesses achieve fault tolerant Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent’s Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide economical non-stop interoffice connectivity.
Aironet 1700 Access Point Professionals
Aironet Wave 2 AP On-site Support
Progent's Cisco CCIE wireless infrastructure consultants can provide remote or on-premises integration and debugging support to assist your organization to design, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless access points to work with your unique workplace design, construction, and anticipated network traffic.
Offsite Employees Collaboration Online Help
Work at Home Collaboration Remote Support Services
Progent can help small and mid-size organizations to configure collaborative applications to permit their at-home workers to benefit from productive interaction with fellow workers and customers.
ISA 2004 Enterprise Edition Server Support and Setup
Urgent Microsoft ISA 2004 Server IT Consulting
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that supports your network security requirements without adversely restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Consultant Services ProSight Data Backup and Restore Services
BDR and Business Continuity Solutions Remote Troubleshooting
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital data, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can provide advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your business-critical data.
Immediate Online Troubleshooting Android and Lync integration
Android phone integration Remote Support Services
Progent's veteran group of IT consultants and subject matter experts have years of background providing online and on-premises support for businesses of all sizes who need to incorporate Android phones and tablets into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to solve technical issues that span numerous vendors and that represent a mix of legacy and up-to-date technology. Progent provides cost-effective online technical support to assist you with any facet of planning, implementing, managing and troubleshooting your BYOD solution. Progent can provide occasional support to help you to resolve especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you complete strategic network initiatives on schedule and within budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to show you how to manage and operate Android phones and tablets efficiently.
Remote Database Applications Consultants
24/7 Database Programming IT Services
Progent's certified database consultants offer businesses of any size remote DBA and programming services for popular database products including MS SQL Server, Oracle, MySQL, and Microsoft Access. Services available from Progent include software installation and configuration, database design and programming, administration support, synchronization solutions, storage management, performance tuning, migration, information security, backup/restore options, troubleshooting, and webinar training.
Professional NetApp MetroCluster Disaster Recovery
NetApp MetroCluster Synchronous Replication Consulting
Progent offers enterprise clients the services of a certified NetApp consultant to deliver remote or onsite support for NetApp's complete family of SAN storage software and hardware products including ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN architecture, hybrid-cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN deployments efficiently following leading practices.
Call Desk Sharing Setup and Support
Shared Call Center Network Engineer
Progent offers three basic kinds of Help Desk support including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts gives your customers convenient access to a reliable support group with extensive experience providing phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Help Desk a respected image as a key contributor to business productivity. Progent's goal is to fix rather than simply report problems.
Check Point 16000 Firewalls Technical Support
Check Point 6000 Firewalls Firewall Network Install
Progent's Check Point Software consultants can show you how to choose and deploy Check Point Software Firewall and VPN utilities and hardware powered by Check Point Software's security platform to provide an economical and efficient security solution for your information network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Series 80 firewalls with security products from other vendors and provide a central stop for continuing network support, administration, training, and consulting services.
SQL 2008 Reporting Services Engineer
Microsoft SQL Server Consultant
Progent's Microsoft-certified SQL Server developers and DBAs offer online expertise to assist businesses of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that range from small business or departmental databases to VLDB applications and data warehousing.
Web Application Security Testing Specialist
Information Risk Assessment Professional
Progent offers special security service bundles intended to deliver larger enterprises a professional and comprehensive security evaluation from a team of premier security engineers. All Progent's security evaluation packages incorporate a suite of procedures like automated scans from inside and from outside your network firewall, expert interpretation of scanned data by certified security engineers, creation of a report documenting the results, plus an interactive concise executive outbrief and an in-depth live review for in-house IT engineers.
Microsoft SQL Professionals
24/7 Developer Firms Microsoft T-SQL
SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of cutting-edge enterprise-class applications that can give your company a critical competitive advantage. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, assures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Developer Microsoft Azure integration
Contract Programming Firm Azure migration
Progent can help businesses of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware investments. Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
SCCM Peer Cache IT Consultants
SCCM and Exchange Network Engineer
Configuration Manager automates software provisioning and updating, simplifies security and compliance settings control, inventories network assets, protects against company data leakage, performs health monitoring, enables safe self service, and delivers a common point of control for administering mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help your organization with any facet of designing, implementing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid environments.
Professionals Remote Workforce Cloud Integration
Work from Home Cloud Integration Online Consulting
Progent can assist small and mid-size organizations to provide their remote workers with transparent access to public cloud services.
System Center 2016 Troubleshooting Information Technology Consulting
System Center 2016 Troubleshooting Network Consultant
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco Premier IT support professionals. With Progent's economically priced network support programs, small businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small company networks enterprise-class availability, protection, and productivity.
Chief Information Officer Professionals
Part-Time CIO On-site Support
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can offer long-term direction to help you deploy sensible technology to enhance business processes so they match more closely with your corporate objectives. Your company can develop and implement a well conceived IT strategy without incurring the cost of a full-time senior IT executive.
Emergency Windows Server 2016 and System Center Support and Setup
Windows Server 2016 Cluster Operating System Rolling Upgrade IT Consultants
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to help organizations of any size to plan and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain failover clusters.
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