Milwaukee At Home Workers Integration Advisor
Help Desk Call Center Solutions Consulting Experts
Enlarging your at-home workforce may have a major effect on network architecture, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Milwaukee organization to select the right tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Milwaukee, Wisconsin businesses to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Help Desk Support for Teleworkers
An emergency, organization-wide transition to a from-home workforce, which could be motivated by an epidemic or as a component of a disaster recovery/business continuity process, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Help Desk Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's nationwide network of online IT support specialists combined with enterprise-class ticketing and tracking technology to provide an affordable, modern Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC technical support from initial service requests through ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows teleworkers to check or update the status of their current trouble tickets, enter details, and append screen captures or attachments. Technical support services are provided at a significant discount off Progent's normal Level 1 technical support rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to deal with complex problems. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Center Augmentation Service allows your company to supplement your existing Call Desk team by sharing delivery of Help Desk Call Center support seamlessly between your in-house IT support organization and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support model based on the number one PSA tool for handling service requests and trouble tickets, assigning ownership, tracking progress, and producing reports. To find out how Progent's Call Desk Supplementation Services can help your company to deliver best-in-class technical support to your teleworkers, visit Progent's Call Desk supplementation Services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Milwaukee, Wisconsin business, call
An index of content::
XenServer Help and Support
Citrix XenMotion Consultancy
Progent's Citrix-certified engineers can assist you to understand the strategic advantages of XenServer and other Citrix products, and can help you to plan, test, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your current Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, uptime, and disaster recovery.
Essentials for Hyper-V Specialists
Citrix Stage Manager Consulting
Progent's Citrix experts can assist you to assess the potential business benefits of the various versions of Essentials for Hyper-V, help you to use Citrix management utilities with your Hyper-V environment, and show you how to use Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtualized environment while lowering the cost of resources and operations and streamlining administrative tasks.
Expert Microsoft Certified Teams Onsite Technical Support
Technical Support Teams
Progent can assist you to design an upgrade to Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud-based or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Exchange 2000 Upgrade Consulting
Microsoft Exchange 2000 Upgrade Help and Support
Progent is among the most experienced network consulting companies for designing email and messaging solutions based on Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange 2000 under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.
Immediate Microsoft Office 2000 Consultant Services
Software Consulting Firm Microsoft Windows
Progent’s IT outsourcing packages offer affordable network support for small organizations. Whether it involves planning network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or creating a web-based business application, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting IT support expenses to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, knowledgeable internal network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network architecture for your vital business software powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Exchange Server 2013 Onsite Technical Support
24 Hour Exchange 2013 Project Planning IT Consulting
Microsoft Exchange 2013 includes major improvements to the capabilities of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These enhancements favorably impact vital areas like ease of administration, availability, compliance, operational costs, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management services for Microsoft Exchange Server 2013.
Network Consultant Catalyst Switch EVN
Catalyst 6500 Switch Computer Consultants
Progent's Cisco-certified CCIE networking experts can assist you to set up, manage, update, tune and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from outdated appliances to current models.
Top Quality Cisco ASA Firewall AVC Configuration Professional
Cisco ASA 5500-X Firewall Troubleshooting
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
virtual Windows desktops Technology Consulting Services
Immediate Citrix virtual Windows desktops Engineers
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help you to plan a XenDesktop environment that maximizes the business value of your information network; integrate XenDesktop software with your servers, user computers, and peripherals; migrate your older desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop efficiently.
24x7x365 Cisco VPN and Firewall Support
IT Consultant ASA 5540 Firewall
Progent's CCIE-certified networking experts can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
System Center Operations Manager Consultant
24x7 Network Computer Consultants
Remote continuous network monitoring, automated alarms, and periodic reports are vital to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a degree of protection that was previously reserved for large enterprises. Progent offers several RMM solutions delivered as low-cost services created to help your company to identify and resolve a an array of IT network problems before they get big enough to impact productivity.
Online Consulting Meraki MR18 Access Point
Consulting Meraki 802.11ac AP
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for unified management.
Antivirus Installation support
Anti-Spam Consultants
E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small businesses enterprise-quality protection from spam, viruses, directory harvesting, and other varieties of email-borne assaults on computer systems. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and virus protection services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators monitor and manage their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
Microsoft Dynamics GP Application Support
Urgent Microsoft Dynamics Coding
Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to create specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains management reporting services can help you design reports that allow you to analyze your business more thoroughly, turning uncooked data into useful understanding of your company and customers.
Amazon cloud AMI Programming Firm
Amazon EC2 migration Developer
Progent can provide affordable online consulting to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, readiness assessment, system design, pilot testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid cloud ecosystems that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed support to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you move to the Amazon AWS cloud on time and within budget.
Microsoft Exchange 2007 Specialist
Support Services Exchange 2007 Edge Server
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and affordably. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Exchange 2007 Server.
Microsoft Dynamics GP System Migration Planning Technology Professional
Microsoft Dynamics GP Migration Specialist
Progent has delivered support for Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided system integration, customization, education, and debugging services since the platform's debut. Progent offers advanced support for updating legacy Dynamics GP ERP systems. Progent can help you to plan, validate, and implement a cost-effective upgrade from a a legacy release to the latest edition of Microsoft Dynamics GP.
Award Winning Support Outsourcing Cisco VPN
24/7 Network Consultants Cisco RADIUS Security
Cisco's network security and offsite access technology for small companies represent a full range of easy-to-administer security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align best with your business objectives.
24-7 Programming Firms SSAS
Remote Cisco and Microsoft Certified Experts Microsoft Report Designer Coding
Progent can provide online and on premises consulting to assist your organization with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and deploying an advanced BI environment. Progent's BI experts can help you to maintain your current reporting environment, assist you to upgrade reports and databases from a discontinued reporting platform to a modern one, and provide custom online training to meet your individual needs. Progent’s business reporting professionals offer expertise in all popular business analytics reporting and visualization tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools including Power Pivot and Power View, and Report Builder.
Expert Microsoft Certified ISA 2004 Standard Edition Server Technical Support
Professional Microsoft Firewall
Progent's Microsoft-certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in planning and deploying a configuration of ISA 2000 Server or ISA Server 2004 that supports your network protection requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
SMS Server Upgrade Onsite Technical Support
Microsoft Certified Partner Engineer SMS Migration
Progent’s Microsoft-certified experts offer small and medium size companies world-class consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and deployment management. Configuration Manager 2007 is Microsoft's new title for the change management platform formerly called Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to SMS Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can show you how to use SMS 2003 or Configuration Manager effectively for automated OS and application software installation, security patch control, application tracking, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
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