Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Charleston organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Charleston, South Carolina companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

VoIP Solutions for an At-Home Workforce
Expanding the business PBX system to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco IP voice systems to support an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Charleston, South Carolina organization, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the platform's original release. Progent offers advanced expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, validate, and carry out an efficient migration from a a legacy version to the latest version of Microsoft Dynamics GP.

  • Ubiquiti UniFi WiFi AP Technology Professional Ubiquiti AP Engineer
  • Upgrade Help Solaris Solaris-Windows Upgrade Help
  • Urgent Aironet 802.11ac Access Point Computer Consultants Aironet Wi-Fi AP Management IT Consultants
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  • WatchGuard SSL VPN Network Security Test WatchGuard Firebox T55 Firewall Cybersecurity Companies

  • 24/7/365 Consultant Services Comprehensive Event Management
    Remote Monitoring and Reporting Network Consulting

    Mid-sized businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco Certified IT support experts. Thanks to Progent's affordably priced network support packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer mid-size company information systems enterprise-class availability, protection and performance.

  • Windows 2000 Computer Consultant Specialist Windows 2000
  • Windows Server 2012 R2 Server Manager Help and Support Consultant Services Windows Server 2012R2 Storage Spaces

  • UNIX Online Tech Expert
    Linux Remote Specialist

    Progent offers national urgent phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Online network consulting provides maximum return for your information technology dollar by extending user productivity and limiting the hours charged for computer repair services. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a mix of phone help and remote access. Progent can make available Cisco certified CCIE network experts and CISM certified security professionals to assist you with the toughest system problems.

  • Windows Server 2012 R2 Virtual Fibre Channel Support and Help Urgent Windows Server 2012 R2 Multitenancy Online Consulting
  • Windows Server 2012R2 Cloud Consult 24x7 Microsoft Certified Partner Windows Server 2012 R2 Active Directory Engineers

  • Online Technical Support Flex Series Wireless Controller
    After Hours WLAN controller Remote Consulting

    Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.

  • Windows Server 2016 Failover Clusters Technical Consultant Emergency Windows Server 2016 upgrade Specialists

  • Classes Microsoft Project Server Workflow
    Microsoft Project Server Scheduling Professional

    Progent's Microsoft consultants offer advanced support in implementing, using and troubleshooting any edition of Project Server and can deliver a broad range of affordable online consulting services following industry best practices to help businesses of any size to get all the benefits of this powerful project management solution. Support services available from Progent include system design, software configuration and migration, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training.

  • Work at Home Employees Consultants in Charleston - Data Protection Solutions Expertise Urgent Telecommuters Consulting near me in Charleston - Backup/Recovery Technology Consulting Charleston South Carolina
  • XenApp Virtual Applications Technology Professional 24x7 Virtual Applications Hub IT Services
  • ransomware business recovery Professionals Consultancy ransomware removal and data recovery

  • Remote Consulting Linux
    Slackware Linux Specialist

    Progent's Linux consulting services offer small companies and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.

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