Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Charleston organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Charleston, South Carolina companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
VoIP Solutions for an At-Home Workforce
Expanding the business PBX system to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall
like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver as-needed deployment and troubleshooting services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Charleston, South Carolina organization, phone 1-800-993-9400 or refer to Contact Progent.