Charleston Offsite Workforce Integration Consulting Partner
VoIP Technology Consultants
Enlarging your telecommuter workforce may have a major impact on network architecture, cybersecurity, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Charleston organization to select the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Charleston, South Carolina companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.
VoIP Solutions for an At-Home Workforce
Expanding the business PBX system to include remote users is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist businesses tune their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, see CUCM consultants.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver as-needed deployment and troubleshooting services.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Charleston, South Carolina organization, phone
An index of content::
Windows Server 2019 integration Integration Support
Windows Server 2019 Storage Spaces Direct Specialists
Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major enhancements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Catalyst Ethernet Switch Remote Consulting
Catalyst 4900 Switch IT Services
With Catalyst switches for small and mid-size businesses, Cisco allows companies to gain the full benefits of adding intelligent services to their IT infrastructures. Cisco's switch product line makes it possible to deploy capabilities to make your IT network sufficiently robust to accommodate real-time requirements, expandable to facilitate future growth, safe enough to guard confidential data, and designed for differentiating and controlling all traffic to streamline network performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Cisco Catalyst switches appropriate for your business. In addition, Progent's CISM certified security consultants can show you how to create a strategic security plan and configure Cisco switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.
Remote Meraki Air Marshal Support Services
24/7/365 Meraki 802.11ac Access Point Upgrade Integration Support
Progent's Cisco Meraki wireless AP consultants provide remote and on-premises support services to assist organizations of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to configure other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, performance, security compliance, ease of management and uptime for wired and wireless clients irrespective of their location or computing device.
Consultant macOS Online Troubleshooting
Mac Online Specialists
Progent provides nationwide online help and consulting services for companies who run Apple Mac environments or whose IT systems include a combination of Mac with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X users a variety of services including desktop support, upgrading to the latest edition of OS X from legacy editions of Mac, plus help with Apple macOS and Mac OS X application software. Progent can also help you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Online network consulting offers optimum leverage for your IT budget by preserving client efficiency and shortening the time charged for computer repair services. Advanced online access technology and experienced service specialists and engineers allow Progent to handle most network problems without squandering time and expense by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or through a mix of telephone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security professionals to assist with the toughest network issues.
Top Rated Problem Escalation Through Teamwork Network Support Consultants
24 Hour Best Practices IT Outsourcing Firm
Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional background, at the front lines of IT support, executing a wide range of IT tasks for an extensive array of clients. Every Progent support professional shares a refined set of personal best practices that are incorporated into shared leading practices standards that Progent teaches its support staff. This means that you get not only world-class IT capability, but also a support engineer with field-tested methods for using technical knowledge to solve real-world IT problems efficiently.
Services Windows Server 2003
Microsoft Certified Expert Windows 2003 Help and Support
Progent's certified Windows Server 2003 engineers can provide computer help and expert consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows Server 2003 migration, configuration, administration, and maintenance offerings include network planning, installation, project management, in-person and remote network support and troubleshooting, Help Desk services, CISM-certified security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Windows Server 2016 Hybrid Cloud Integration IT Consulting
Online Support Windows Server 2016 Stretch Clusters
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR system built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point.
On-site Support Server Monitoring
Network Monitoring On-site Technical Support
Even if your company has a minimal computer support group and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-premier network consultants, the most recent network management products for 24x7 monitoring and alerts, and economical support packages such as a help desk call center to keep your vital network applications and servers operating.
Virus Removal Cybersecurity Team
Security Evaluation IT Services
For small and midsize businesses, computer security and information assurance and regulatory compliance can be excessively complicated to master yet too risky to overlook. The largest biggest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It seems like there's nowhere to run. Progent makes it affordable for small and midsize organizations to carry out vital security projects effectively by providing the advantage of billable time to the nearest minute without any minimum billing for online help. This means you have access to a seasoned information expert to deliver precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security assessments, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a comprehensive security strategy.
Microsoft Certified UNIX, Windows Professionals
Emergency UNIX with Windows Consultant Services
Progent's UNIX platform support services provide small companies and developers help with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of experience offers you a convenient single source to help you create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Windows Server 2012R2 Data Deduplication Consulting
Onsite Technical Support Windows Server 2012R2 Live Migration
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management, team, create a corporate-wide security plan, streamline network management, help with creating applications, and build and validate a DR/BC plan.
Azure Stack integration Consultant
Consulting Microsoft Azure hybrid cloud integration
Progent can assist businesses of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Windows Server Hyper-V 2016 Failover Clusters Integration Support
Hyper-V 2016 Security and Compliance Computer Engineer
Hyper-V 2016 incorporates core features initially developed for and proven on Microsoft Azure, one of the world's largest public clouds. This dramatically improves the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by improving security, availability, expandability, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, create and carry out a non-disruptive migration plan, train your IT management and technical support personnel, and deliver ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Cloud Protection for Email Professional
24-7 Consulting Services Email Virus Fingerprint
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Cisco Certified CCIE Troubleshooters
Outsourcing Companies Cisco CCIE Online
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco IP phone consulting, and CUCM/CallManager software expertise.
Small Business Wireless AP Technical Consultant
Outsourcing Small Business WAP121
Cisco's Small Business family of wireless access points are Linux-powered devices designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts can provide online or on-premises configuration and troubleshooting services to assist you to design, implement, upgrade, optimize, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
Consultant Services ProSight Hosting for Virtual Servers
Consulting ProSight Hosting for Virtual Servers
Progent's ProSight Virtual hosting services offer small businesses a range of advantages including lower capital costs, savings on operational expense, improved management focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Phone Support Small Business Outsourcing
24-7 Ohio Technology Support
Progent’s Technical Response Center (TRC) provides national extended hours remote support for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts offer after-hours telephone help and online direct computer access to troubleshoot and repair network problems quickly and economically. The scope of IT experience available from Progent's staff of nationwide support engineers allows Progent to escalate even the toughest network issues to competent experts as required. For urgent problems, the Technical Response Center endeavors to answer your request for support in less than one hour.
Remote Monitoring and Reporting Technical Support Services
Remote Monitoring and Reporting Specialists
Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, enhancing and fixing System Center Operations Manager solutions and offer organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to help you to fix serious problems detected by System Center 2012 Operations Manager.
Professionals System Center 2016 Configuration Manager
Largest System Center 2016 Virtual Machine Manager Remote Support Services
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and fixing SCOM solutions and can provide organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.
Microsoft SBS 2011 IT Consultants
Remote Small Business Server 2011 Professionals
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET components included with Small Business Server calls for an IT consultant with real-world background and extensive experience in designing and building cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and SBS 2008. This expertise assures you success in deploying, managing, and troubleshooting IT solutions based on the Microsoft SBS suite of servers and programs.
24/7 Windows Server 2019 Windows Admin Center Support Outsourcing
Microsoft Windows Server 2019 Professional
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help you to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Hybrid Office 365 and Exchange Online Support
Office 365 Single Sign On Network Consultant
Progent can help you to understand the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
GIAC Security and Compliance Test Consulting
Information Assurance Technology Professional
GIAC was established in 1999 to certify the skill of information technology security experts. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the United States NSA. Progent's GIAC-certified information assurance specialists offer help with all of the security capabilities addressed under GIAC certification such as evaluating network vulnerability, incident management and response, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Catalyst 3850 Switch Setup and Support
Catalyst Switch Specialist
Progent's Cisco-certified CCIE consultants can help you to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate efficiently from outdated switches to current models.
NetApp SAN Fabric Specialists
24-Hour NetApp MetroCluster Design Professionals
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent's team of veteran IT experts can assist your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster solution by delivering help with procedures like assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery system to show compliance with industry standards and regulatory requirements.
SCOM 2016 Integration Support
24-Hour System Center 2016 Amazon AWS Integration Integration Support
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft Certified IT support professionals. With Progent's affordably priced IT service programs, small organizations can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small business networks enterprise-class reliability, protection, and productivity.
Specialist Microsoft Dynamics GP Upgrade Planning
Microsoft Dynamics GP System Update Planning Consult
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for nearly two decades and Progent has delivered system integration, software development, training, and troubleshooting services since the platform's original release. Progent offers advanced expertise for updating out of date Dynamics GP/Great Plains deployments. Progent can help you to design, validate, and carry out an efficient migration from a a legacy version to the latest version of Microsoft Dynamics GP.
24/7/365 Consultant Services Comprehensive Event Management
Remote Monitoring and Reporting Network Consulting
Mid-sized businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick availability of Progent’s Microsoft and Cisco Certified IT support experts. Thanks to Progent's affordably priced network support packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth system analysis, Help Desk support, and remote troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager 2007 to offer mid-size company information systems enterprise-class availability, protection and performance.
UNIX Online Tech Expert
Linux Remote Specialist
Progent offers national urgent phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Online network consulting provides maximum return for your information technology dollar by extending user productivity and limiting the hours charged for computer repair services. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to solve most network problems without squandering time and expense by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a mix of phone help and remote access. Progent can make available Cisco certified CCIE network experts and CISM certified security professionals to assist you with the toughest system problems.
Online Technical Support Flex Series Wireless Controller
After Hours WLAN controller Remote Consulting
Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller solutions.
Classes Microsoft Project Server Workflow
Microsoft Project Server Scheduling Professional
Progent's Microsoft consultants offer advanced support in implementing, using and troubleshooting any edition of Project Server and can deliver a broad range of affordable online consulting services following industry best practices to help businesses of any size to get all the benefits of this powerful project management solution. Support services available from Progent include system design, software configuration and migration, setting up secure collaboration among local and remote or mobile users, network optimization, and customized webinar training.
Remote Consulting Linux
Slackware Linux Specialist
Progent's Linux consulting services offer small companies and software developers assistance with administering and supporting Linux computers that coexist with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This broad range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
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