Expanding your remote workforce may have a significant impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Chattanooga organization to pick the right technologies and follow best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent can provide services that go from on demand expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Chattanooga, Tennessee companies to succeed with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection covers backing up and restoring vital information so as to prevent data loss and minimize recovery time and effort in the event of storage system failures resulting from hardware issues, software glitches, user error, malware, or any other reason. Dependable data protection strategies can be especially challenging to architect and maintain in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for an at-home workforce must cover multiple kinds of personally owned endpoint devices. Progent can provide fast online help from consultants familiar with a broad range of products for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision circumstances that require a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist you to develop, document and validate a DR/BC strategy that includes the process of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Chattanooga, Tennessee business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, optimize, administer and debug firewall environments built around Cisco ASA firewalls with Firepower Services.

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    Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Microsoft ISA Server 2006 and offers a easily managed Internet gateway that acts as a single-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and enhance recoverability. Progent's Microsoft-certified engineers can help your company to plan and execute test and production deployments; interface Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and repair services. Progent can also help your organization to migrate smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are on the move within campus, warehouse, health-care or other venues where IT management wants portable phones that offer more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune numerous components of your wireless infrastructure including wireless access points, routers and switches, Cisco wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer remote and on-premises assistance to help you create and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.

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    Progent can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can help you to build an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft technologies including Active Directory Domain Services, SQL SSRS, and IIS.

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    Progent's Microsoft-certified consultants can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager.

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    Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.

  • Chattanooga, TN, USA Remote Chattanooga Consulting for IT Service Firms Chattanooga Consulting Expertise for Network Support Providers Hamilton County Tennessee
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  • Citrix Essentials for Hyper-V Consulting Citrix Essentials for Hyper-V Engineers
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    Progent offers nationwide remote help and troubleshooting services for businesses that operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows technology. Progent's experts offer Mac users a variety of services such as desktop support, migration to the latest version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help your business with iPhone and iPad integration and management, or moving to iCloud. Online technical support provides maximum return for your IT dollar by extending client efficiency and shortening the hours billed for computer analysis and repair. Sophisticated remote access utilities and experienced service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and expense by traveling to your site. In most of situations your network issues can be dealt with by telephone or through a combination of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISSP certified security specialists to help you with the toughest network problems.

  • Configuration SMS Upgrade Microsoft SMS Server Computer Consulting
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    Mid-sized businesses can enjoy all the benefits of System Center Operations Manager 2007 and have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's economically priced IT support packages, medium-size businesses can select a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, automated alerts, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical applications who need high availability networking, Progent offers a complete round-the-clock outsourcing solution. Progent supports Operations Manager to provide mid-size company information systems enterprise-class reliability, security and performance.

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    Progent offers several basic types of Help Desk services : Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients easy access to a dependable support resource with years of experience delivering phone support and remote access repair for IT systems based on Microsoft technology. Progent's concentration is on giving the support Help Desk a respected image as a solid contributor to company performance. Progent's goal is to resolve rather than simply record problems.

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  • Juniper Networks NetScreen Security Consultancy 24-7 Juniper Networks NetScreen Protection

  • Azure and SharePoint integration Engineer
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    Progent can assist small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises apps and resources and make sure you sidestep the typical errors small companies make when moving to the cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle user identity with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.

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  • Contract Programmer Amazon AWS hybrid cloud integration
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    Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux systems and apps in both cloud-only solutions or in hybrid architectures that utilize physical resources along with public cloud services. To help you to incorporate cloud services with networks, Progent offers a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.

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    Progent's Juniper-authorized network consultants can help your company to design and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS consultants can also provide support for Juniper's flagship network control software to enable you to simplify the management and improve the security of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that incorporate a combination of Juniper's software platforms.

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    Small to mid-sized companies can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified network consulting experts. With Progent's affordably priced network service programs, mid-size organizations can choose a basic co-sourcing service program built around Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small and midsize company information systems enterprise-class reliability, protection and productivity.

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    Progentís IT outsourcing services provide budget-friendly computer consulting for small businesses. Whether it includes planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting IT support budgets to grow in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable in-house IT staff. Progentís Outsourcing White Paper and flyers show how Progent can help you create a secure and robust network architecture for your critical applications powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.

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