Enlarging your at-home workforce may have a major impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Chesapeake company to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual solution for telecommuters that facilitates collaboration and delivers top value. Progent offers services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Chesapeake, Virginia companies to with any facet of creating a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A broad selection of video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business clients to support your remote employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as voice/video calling, persistent chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help your business to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Chesapeake, Virginia business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    The Certified Information Systems Auditor accreditation is an important achievement that signifies mastery in IS security auditing. Certified by ANSI, the CISA accreditation requires that candidates undergo an extensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit professional trained to assist businesses in the fields of information systems audit process, information technology enforcement, systems and infrastructure ROI, information technology service delivery, protection of data assets, and business continuity preparedness.

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    Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft Certified IT consulting professionals. With Progent's affordably priced network support packages, small businesses can choose a simple System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager to offer small business networks enterprise-class availability, protection, and performance.

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    If your business computer system combines Linux-based products technology with Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy administration, transparent information exchange, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration support offerings include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, remote network help and repair, on-site technical support, and Help Desk Call Center services.

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    Progent's Microsoft-Premier SQL Server consultants can provide a range of support services to assist small and midsize companies to plan, implement, administer, and repair MS SQL 2008 solutions in order to realize the optimum competitive benefit from this state-of-the-art RDBM platform. In addition, Progent can provide expertise for system infrastructure, enterprise-wide security, and application development to increase the business value of your IT network.

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    Barracuda Backup is an affordable, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help you to design, integrate, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.

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    Progent's Microsoft-certified consultants offer remote or in-person expertise to assist companies of any size to plan, deploy, administer, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of Data Protection Manager or from another backup system, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent offers occasional support for fixing particularly challenging issues, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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    Progent can help you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device and application management solution or help you to modify your current SCCM 2012 ecosystem to support your changing business requirements. In addition, Progent can assist you to build a software foundation that takes full advantage of SCCM by providing expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.

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    In conducting consulting projects for corporate customers, Progent uses a phased methodology based on specified milestones so as to meet budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All phases are documented to provide a detailed summary of IT services delivered and to assist in ongoing network support.

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    Progentís Technical Response Center (TRC) provides national extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals provide after-hours telephone support and online direct network access to isolate and resolve network problems rapidly and economically. The breadth of IT expertise available from Progent's staff of nationwide support engineers allows Progent to escalate even the most difficult network issues to appropriate experts as needed. For critical problems, the Technical Response Center endeavors to respond to your request for support in less than one hour.

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