Long Beach Offsite Workforce Solutions Support Services
Collaboration Technology Consulting Services
Enlarging your telecommuter workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Long Beach organization to select the right tools and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Long Beach, California organizations to succeed with any aspect of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, backup/restore solutions, and centralized management.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office suites, offering a rich environment of applications that create a consistent user interface for sharing data and ideas throughout a corporate network and on a broad range of endpoint computers. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their initial releases and can assist your company to deploy these flagship collaboration platforms to optimize the effectiveness of your at-home workforce.
SharePoint uses web sites to enable collaboration and knowledge sharing by providing policy-driven delivery of data, business processes, and tools for looking through enterprise-wide information silos. SharePoint permits you to build secure portals that allows at-home workers to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking sites, and Web Parts. To learn about Progent's SharePoint support services, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, see deployment consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers anywhere can retrieve them safely through a web browser. Included with Microsoft 365, OneDrive allows remote workers to jointly author documents. Revisions created offline are uploaded when you reconnect to the Internet. To find out about Progent's support services for OneDrive, visit Microsoft Onedrive integration experts.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Long Beach, California company, phone
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Phone Support Configuration
Emergency Recovery Services Utah
Progent’s National Support Center provides nationwide remote support for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Certified service professionals provide telephone support and remote secure computer connection to troubleshoot and repair network problems rapidly and economically. The scope of technical expertise represented by Progent's team of country-wide service engineers makes it possible to escalate even the most difficult problems to appropriate experts as needed.
Meraki Management Online Help
Meraki and Catalyst Switch Engineer
Cisco's Meraki MS family of access and aggregation switches are designed for environments ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable online expertise to help your company to plan and implement a productive network solution based on Meraki switches, simplify network administration with Meraki's cloud-based management architecture, set up policies to ensure security and compliance, create and validate a disaster preparedness plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
System Center Operations Manager IT Consulting
SCOM Management Packs On-site Support
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Azure and SharePoint integration Consulting Services
Microsoft Expert Specialist Azure Planning
Progent's consultants can assist you with every phase of Microsoft Azure integration including needs analysis, readiness assessment, system design, pre-production testing, implementation, automated administration, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you set up key Microsoft platforms to run in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.
SQL Server Management Studio Specialists
Support Services SQL Server 2016 Azure Backup
SQL Server 2016 introduces major improvements in speed, scale, data security, high-availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to assist organizations of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM, Skype for Business, and System Center Operations Manager.
Consulting Private Cloud Hosting for Virtual Data Centers
ProSight Virtual Machine Hosting Specialists
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of dependability and expandability and is in addition easy to transfer to another host. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small companies with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and network management while benefiting from enterprise-class reliability and an unprecedented degree of vendor independence.
Aironet 4800 Access Point Remote Support
Aironet 802.11ac AP Migration Online Help
Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite integration and debugging services to assist you to plan, configure, update, optimize, manage and debug Aironet Wi-Fi access point environments of any size or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi APs to work with your unique office layout, building structure, and expected workloads.
North Carolina Computer Specialist
Missouri Configure
If your business does not require emergency remote support but expects to require assistance with your network in the near future, you can save time and money and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Engineer Mandrake Linux
Redhat Linux IT Services
Progent's Linux consulting services provide small businesses and software developers assistance with administering and supporting Linux computers that operate with Microsoft-powered technology. Progent can give your business access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Help and Support Postini
Support Antispam
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard handles the security and administration of company email by offering continually improved spam and virus filtering, policy administration, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools as well as outbound email testing to let you fix your email system and specify and enforce company email policy.
CISSP Certified Cybersecurity Consultant
Specialists CISSP-ISSEP Cybersecurity
Progent's CISSP-premier cybersecurity experts can assist organizations of any size with any aspect of IT security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that support onsite, remote, and mobile users accessing network resources distributed over multiple physical datacenters and various clouds.
Nagios Computer Consultant
Engineer Linux Network Monitoring, Nagios and MRTG
Nagios and MRTG are useful, free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX/Linux networks, Windows networks, or multi-platform situations in which the Linux OS and Microsoft Windows coexist. Nagios allows network support engineers to monitor system services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network integration consultants can assist you to utilize both these tools to tune and troubleshoot your system.
Windows 2000 Server On-site Support
Windows 2000 Remote Troubleshooting
Progent's certified Windows 2000 consultants can show you how to optimize the capability of your current Windows 2K Servers and can simplify system administration, provide tech support and repair, and enhance security. Progent can also help you create, rationalize, and implement a plan to upgrade from Microsoft Windows Server 2K to Microsoft Windows Server 2003. Progent is experienced in designing test programs to reduce the obstacles associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility issues.
Microsoft SQL Server 2017 Online Support Services
Microsoft Certified Expert Computer Consultant SQL Server Business Intelligence
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that opens the door to the speedy creation of advanced business applications that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Emergency Azure Hybrid integration Engineer
Azure and Android integration Professional
Progent can help small companies to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT administration and reduce hardware investments. Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you sidestep the common errors small companies make when migrating to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
SQL Server 2017 Migration Computer Consultants
SQL Server 2017 Development IT Services
Progent's certified SQL Server 2017 experts can assist you to design and implement a smooth upgrade from your current SQL Server deployment to SQL Server 2017.
Catalyst 9105i Access Point Help and Support
Catalyst Wi-Fi 6 Access Point Remote Support
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point consultants can provide affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Small Business Network Consulting Solaris Online
UNIX Online Solution Provider
Progent provides national online phone support and troubleshooting services for businesses that run UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX and Microsoft Windows products. Online IT help offers maximum return for your IT dollar by preserving client efficiency and shortening the hours billed for network analysis and repair. Sophisticated online access technology and experienced technicians and consultants allow Progent to solve most network issues without wasting time and money by going to your location. In most of situations your network problems can be dealt with over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM certified security professionals to help with the most challenging system problems.
Award Winning Access to External Support Databases Computer Network Support Firms
Best Practices Computer Consulting
Progent’s staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on industry background, at the front lines of IT service, performing a broad variety of IT projects for an extensive array of businesses. Each Progent consultant shares a refined set of individual best practices which are combined into shared best practices training that Progent teaches its support personnel. This guarantees that you get not just world-class IT capability, but also a consultant with proven methods for applying computer knowledge to fix real-world IT problems efficiently.
Consulting Services iPad Network
iPad Connectivity Computer Consultants
Progent's Mac support engineers can help you with a wide range of network infrastructure areas such as system architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies including Voice over IP and high-speed wireless connectivity. For company networks built solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to deal with the complexity of designing, configuring, and maintaining a system architecture that is robust, secure, efficient and aligned with your corporate objectives. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.
Microsoft Windows Server 2008 R2 Consult
MCSE Expert Certified Windows Server 2008 BranchCache Consult
Microsoft Windows Server 2008 R2 offers outstanding levels of performance, security, availability, expandability, and flexibility that accelerate output of local, branch office, and mobile workers. Progent's network professionals can provide affordable remote consulting, troubleshooting, and education services to help your company to plan, execute, and maintain Windows Server 2008 R2 to add substantial business value to your network.
Emergency Consulting IT Outsourcing
Outsourcing Network Help Consultants
Progent is structured to deliver in-depth online consulting for all major technical areas common to small company information systems and allows you to outsource a variety of strategic, as-needed services such as a part-time Chief Information Officer to provide senior-level IT design and negotiating skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, best-practices project management for critical initiatives like office moves oroperating system upgrades, connectivity consultants for building and maintaining fast and robust network infrastructure, certified security specialists to verify information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, enhance, or troubleshoot mission-critical applications.
Online Microsoft Office 365 Training Services
Live Online Office Word Training Professional
Progent provides live remote training for an array of client applications and environments such as Microsoft Office Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction offers the advantages of traditional physical classroom seminars, such as immediate communication between students and trainers, but eliminates the costs of travel and the challenge of trying to accommodate the schedules of many workers. Available to individuals or groups of any size, Progent's virtual training allows the instructor to run the seminar from a remote facility while the students can be spread across a campus or across the country. Virtual learning deploys proven teaching tools like virtual white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specific topics or longer in time and wider in scope.
Cisco Firesight Online Troubleshooting
Firepower NGFW Firewalls Consulting
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's previous-generation ASA 5500-X security appliances and include centralized management of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to create and centrally control network environments that span local offices, data centers, and cloud resources.
SonicWall NSA 9450 Firewall Security Group
Security Audits SonicWall TZ600 Firewall
Progent's certified SonicWall firewall consultants can help you configure, maintain, and tune SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection solution and design security into your business operations.
Windows, Linux, UNIX, Solaris Support Services
Linux, Windows Professional
If your office computer system combines Linux-based products platforms with Windows, Progent can assist you to integrate your servers into a cohesive network that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, enhanced performance, and tight security. Progent's Linux and MS Windows integration assistance offerings include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
SCVMM 2012 Backup and Recovery Online Troubleshooting
24 Hour SCVMM 2012 NVGRE Gateway Consultant Services
Progent can assist organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help your business to migrate from a legacy edition of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your existing SCVMM ecosystem so you get the highest possible return on investment.
Colocation Center Migration Consultant
Co-Location Online Support
Colocation data centers allow businesses to share enterprise-class data centers for hosting network hardware that runs mission-critical applications. Progent's Microsoft and Cisco premier IT experts can assist your company with all facets of your colocation strategy such as selecting and migrating to a colocation facility, designing network topology, defining required equipment, on-site and on-line maintenance, setting up offsite system management, and training your IT personnel.
Best SQL Server 2014 Cardinality Estimation IT Consulting
Urgent Network Consultant SQL Server 2014 Cardinality Estimation
SQL Server 2014 incorporates significant improvements in critical areas such as speed, availability, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services that include planning, deployment, administration, troubleshooting, and software development services to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.
Extended Support Desk Technology Consulting
Supplemental Service Desk Network Consultant
Progent's Computer Helpdesk Outsourcing Support Services for PC desktop technical support are intended especially for small organizations who require immediate access to a Help Desk Service Center with expert phone support and effective escalation capability but who must operate within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Optional Remote Access Provisioning, System Evaluation, Problem Escalation, Virtual Helpdesk Support, Per Minute Billing, and Help Desk Applications Selection and Deployment.
RIM BlackBerry Exchange Remote Troubleshooting
Top Consultant Services BlackBerry Desktop Manager
Progent can provide the support of BlackBerry-premier professionals who can assist small organizations to design, manage, and repair BlackBerry technology economically and effectively, doing away with the need for an internal BlackBerry specialist and reducing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, in conjunction with Progent's efficient remote service delivery model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology seamlessly into their IT system.
Teams Help and Support
Microsoft Teams Migration from Lync Professional
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
24 Hour SQL Server Replication Engineers
SQL 2008 Reporting Services Development
SQL Server 2005 delivers powerful, standardized tools to IT experts and information workers, reducing the complexity of creating, integrating, managing, and accessing enterprise data and database applications on platforms ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and deploying information-based, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
GIAC Information Assurance Cybersecurity Contractor
Information Assurance Consult
GIAC was founded in 1999 to certify the knowledge of information technology security professionals. GIAC accreditations are recognized by businesses and institutions around the world including and the U.S. National Security Agency. Progent's GIAC-certified information assurance consultants offer expertise with any of the security capabilities covered under GIAC accreditation such as auditing network vulnerability, security incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
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