Expanding your at-home workforce can have a major effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Raleigh company to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Raleigh, North Caroline organizations to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, backup/restore solutions, and centralized management.

Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich ecosystem of applications that create a cohesive user experience for sharing information across a corporate network and on a broad range of endpoint computers. Progent has delivered remote consulting support for SharePoint and Exchange Server since their first releases and can help your company to deploy these flagship collaboration products to maximize the productivity of your at-home workforce.

SharePoint Server Configuration Consultants for Remote WorkersSharePoint utilizes web entities to promote collaboration and information sharing by providing policy-driven delivery of content, business processes, and tools for searching through company-wide information silos. SharePoint enables you to build protected portals that permits remote workforce to view and update aggregated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, see SharePoint integration and development consulting.

Exchange Integration Consultants for Remote WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, visit integration expertise for Microsoft Exchange Server.

Microsoft Onedrive Integration Experts for Remote WorkersOneDrive is Microsoftís shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can access them safely via a web browser. Included with Microsoft 365, OneDrive enables remote employees to co-author files. Revisions made offline are synced when you go back online. For information about Progent's expertise for Microsoft OneDrive, refer to Onedrive configuration experts.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing an efficient work-from-home solution for your Raleigh, North Caroline business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour WLAN Site Survey Computer Consulting Wi-Fi Site Survey Onsite Technical Support
  • 24-7 24x7 Support Remote Support Services 24x7 Support Support and Setup
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    Progent's SonicWall firewall consultants can show you how to integrate, maintain, and tune SonicWall firewall/VPN products including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and build protection into your business practices.

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    Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications like Unified CM IM and Presence Jabber, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco SRST solutions for survivability.

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    For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier IT support experts and certified Cisco network specialists offer a variety of network consulting services such as project planning, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, on-site or remote emergency support, and technical support for co-location hosting facilities. A Progent IT consultant can help you plan a multi-office information system that makes efficient use of collocation facilities and Internet data centers. Progentís Microsoft Premier engineers can help major enterprises plan, integrate and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connectivity solutions that combine simple, high-performance, integrated, and wireless networking.

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    Even if your business has a minimal network support staff and a limited IT budget, your information system can still have the same high reliability and responsiveness that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the latest network management products for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical network applications and servers operating.

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    Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, create pilot systems and migration plans, tune your network for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security strategy, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.

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    Progentís colocation center support services are designed for businesses with hardware located at Internet Data Centers or data center co-location hosting sites and requiring on-demand in-person help at the colo site as well as remote help from Microsoft and Cisco Certified experts. Progent offers a full array of data center and IDC and colocation support services including network architecture analysis, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and installation of high availability systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating fault tolerant server clustering configurations.

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    System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery capabilities for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery solution built around Data Protection Manager 2016. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management services to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.

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    Progent can assist small and mid-size organizations to set up collaborative software to enable their at-home employees to benefit from productive teamwork with fellow workers and customers.

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    Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 delivers application-aware backup for critical platforms like Microsoft SQL Server, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help businesses of any size to design, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution powered by System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud-based or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or provide comprehensive project management services to make sure you complete your SCDPM 2016 deployment on time and on budget.

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    Microsoft SQL Server 2016 offers significant enhancements in speed, capacity, security, high-availability, BOYD integration, and integrated business intelligence. New features include PolyBase for processing SQL and NoSQ files simultaneously for big data applications, R language integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide online and onsite support to assist organizations of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.

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    Progentís IT outsourcing packages provide budget-friendly computer support for small organizations. Whether it includes planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based business solution, outsourcing your IT technical services can contain costs and eliminate risks, allowing IT service budgets to increase in a more linear and controlled fashion than is possible by assembling a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network foundation for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.

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    For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop environment that maximizes the strategic impact of your information system; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; migrate your older virtual desktop software to current versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also train your IT staff to follow best practices to maintain XenDesktop efficiently.

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    Progent's Test and Training Lab located at the QTS Data Center is available for testing line-of-business applications, developing efficient system upgrade procedures, assessing and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and building training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble proper pilot environments, the lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.

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    Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that acts as a single-server platform for an array of security features such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits customized reporting generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft engineers can assist your company to design and execute pilot and production implementations; interface Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from any version of ISA Server.

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  • Redhat Linux Professionals
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    Progent's Linux consulting experts provide small businesses and software developers assistance with managing and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you an easy single consulting firm to help you build and manage a secure and reliable mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

  • Exchange 2010 Online Help Exchange Server 2010 Upgrade Network Consultants
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  • Windows SharePoint Services Online Support
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    Progentís Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development expertise for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, teams and information. Microsoft SharePoint provides a central location for your workers or customers to access, manage, distribute and manipulate useful information, files, and software and to interact with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information theyíve created in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can assist you to manage your current SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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  • Amazon Marketplace Web Service integration Programming Companies
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    Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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  • After Hours Windows, Linux, UNIX, Solaris Consulting
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    If your office computer system combines Linux technology platforms with Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your operating systems to coexist for easy administration, transparent dataflow, high availability, enhanced performance, and tight security. Progent's UNIX/Linux and MS Windows coexistence assistance services feature network infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and administration, remote technical help and repair, in-person technical support, and Helpdesk outsourcing.

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    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it.

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    Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can assist you to deploy your Fortinet firewalls to protect your IT resources at the network perimeter, within the data center core, at branches, and in the cloud.

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    Progent's Microsoft certified consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and design offerings include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

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    Remote server management cards offer network managers full control over a server without the need for an on-site visit. Through remote management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.

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    Progent can assist businesses of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment expense. Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the typical errors small companies make when moving to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Android smartphones and tablets.

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    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the maximum level of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting options are built on mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and network administration while achieving world-class reliability and an unprecedented degree of vendor flexibility.

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    Progent's Cisco CCIE wireless infrastructure consultants can provide online or onsite integration and debugging support to assist your organization to plan, configure, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network and cloud-hosted resources to create a seamless enterprise connectivity solution that is simple to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, placement and configuration of Aironet wireless APs to accommodate your specific office layout, construction, and anticipated network traffic.

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