Enlarging your at-home workforce can have a significant impact on IT architecture, security, and company workflows. Progent has two decades of background assisting small and mid-size businesses to design, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Alpharetta organization to pick the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent can provide services ranging from as-needed guidance for getting you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Alpharetta, Georgia organizations to with any facet of building a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A wide range of video conferencing platforms from major technology companies enable online discussions, video conferencing, chat, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to accommodate their various partners and clients. Progent can assist your organization to manage your existing voice/video conferencing environment and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to configure and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video sessions. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's support services for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Office 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these products and help you to optimize your network infrastructure to run them.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive work-from-home environment for your Alpharetta, Georgia business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent's certified Windows Server 2000 experts offer network help and IT consulting services for the entire family of Microsoft .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 configuration, optimization, and support offerings include system design, deployment, documentation, local and remote support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.

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    Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to migrate to Windows 10 from any older release of Windows. Remote and on-premises assessment and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined provisioning and management, infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and ongoing consulting support.

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    Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting services to assist organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

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    Progent's Cisco-certified Wi-Fi integration experts can help you to configure, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.

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    Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the business case for migrating to SQL Server 2019 and can deliver fast remote or on-premises contact with experts in system design and integration, application development, SQL Server management, and cybersecurity.

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    VMware's NSX virtual network technology allows you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can produce audit reports to verify full service restoration, validate SLAs and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly recover the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and maintain a disaster recovery system based on VMware SRM and VMware NSX.

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    Progent's Microsoft-certified experts can deliver a variety of technical services to assist companies of any size to deploy, manage, and support networks that incorporate desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's senior project managers can assist to set up test environments to evaluate Microsoft Windows 8.1 and plan and manage Windows 8.1 migration plans following proven methodologies.

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    Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's servers in an environment that delivers the highest level of dependability and expandability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization platforms that enable small companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.

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