Enlarging your remote workforce can have a major effect on network architecture, security, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can assist your Jersey City organization to select the right tools and follow best practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Jersey City, New Jersey organizations to with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for Remote Workers
A wide selection of voice/video conferencing products from major vendors support online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies utilize multiple products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current conferencing environment and enhance the productivity of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for video sessions. To learn more about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's support services for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as voice/video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for other Office 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and assist your business to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Jersey City, New Jersey company, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent process for restoring services quickly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager.

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    Progent offers the support of RIM BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the expense and hassle of supporting a mobile workforce. Progent's BlackBerry specialists have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support model, offers small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their information system.

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    Progent's Citrix experts can help your organization to evaluate the potential strategic benefits of the available editions of Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to enhance the performance, uptime, consistency, and fault tolerance of your virtualized network while lowering the cost of resources and support and streamlining management processes.

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    Progent's UNIX family support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience offers you a convenient one-stop source to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.

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    Progent's Cisco Catalyst 802.11ax AP experts offer affordable online and onsite support for Catalyst Wi-Fi 6 wireless access points.

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    Progent can help small and medium-size businesses to provision their offsite workforce with reliable access to public cloud applications and services.

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    Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that mix Mac with Windows systems with extensive resource sharing, or environments which carefully limit collaboration between Mac and Windows systems.

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    Progent's Microsoft-certified consultants can help your organization to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to support your changing IT requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

  • Consulting Organization Email and Telephony Integration Email Security and Virus Protection Providers
  • Consulting Services Blackberry BlackBerry Desktop Manager Specialist

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    Progentís Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of enterprise-class business applications that offer your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.

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  • Double Take Replication Manager IT Consultant DoubleTake Carbonite Software Backup Network Engineer
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    Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that avoids productivity disruption, reduces long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.

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    E-Mail Guard is Progent's economical spam filtering and virus protection service that gives small companies world-class protection from spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated suite of web-managed antispam and virus protection services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and control their email application, regardless of server platform, hardware type, or geographic location.

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    Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting increased efficiency by making these applications available to authorized remote users. ISA Server can protect corporate applications, services, and information throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server experts can help you design, install, set up, and maintain ISA Server on your network so your business benefits from a highly functional and affordable balance of security, productivity, and performance.

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    Cisco's Catalyst line of wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening security by identifying threats and analyzing traffic content according to user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller technology.

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    Progent's certified failover clustering consultants can help you to assess the benefits of deploying Windows Server 2012 failover clustering to create an advanced high-availability/disaster recovery strategy, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to centralize the administration of failover clusters.

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  • 24 Hour SCCM 2016 Distribution Point Support and Help
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    System Center Configuration Manager 2016 automates software deployment and updating, simplifies compliance settings management, inventories network resources, guards against company data leakage, performs health monitoring, enables secure end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud integration experts can help you with any aspect of designing, installing, using and repairing a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid environments.

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    Progent offers cost-effective online and on-premises consulting to assist companies of any size to migrate any portion of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and enable access to Google's cutting edge AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, configuration, centralized administration, performance optimization, licensing management, backup/restore solutions, and security strategies.

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    Progent has been providing SharePoint support since the initial SharePoint product was released more than a decade ago, and Progent has the scope of IT knowledge to assist organizations of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an on-premises, online or hybrid configuration is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management outsourcing or can help in specific tasks related to your SharePoint 2013 migration.

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    Progent uses an enterprise-class service reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of tasks performed, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation sent by each consultant to every client. The practice of documenting and archiving service records results in more effective service and avoids a slew of typical problems such as when a support client is virtually held hostage to a consultant who refuses to let go of vital service information.

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    Progent's Intune consultants can help your company to assess the business value of adopting Intune for administering your web-facing mobile devices including laptops, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help your company to define security policies, set up pilot environments to evaluate the appropriateness of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune solution.

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    Microsoft supports seamless hybrid environments that combine Office 365 and local Exchange systems. This permits you to have some mailboxes located at your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.

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    Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent wants to hire staff-level, solutions-driven Microsoft certified engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited system consultants who have Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and high-end system architecture experts with a background in mobile access, wireless networking, high availability, workplace recovery, information preservation, and VMware. Progent also seeks employees to work on our team of desktop service technicians and off-site troubleshooting professionals. In addition, We are looking for experienced administrators who can perform effectively in Progent's fast-paced, virtual office environment.

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    Windows Server 2019 High Availability Consulting Services

    Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.

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  • 24x7x365 Active Directory Assessment Consultants
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    Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a cleaner and more secure Active Directory environment. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include easier management, improved compliance with information security standards, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and higher availability.

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    Progent's Juniper Networks-authorized network engineer can assist your company to plan and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade efficiently from discontinued equipment to the latest releases. Progent's Junos OS consultants can offer support for Juniper's flagship network control software to help you to simplify the administration and strengthen the security of your Juniper VPN devices firewalls, and routers. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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    For companies that have a mix of Apple Mac and Windows desktops, there are two basic alternatives for running Windows-only software on macOS or OS X: an external connection to a physical Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to connect an Apple Mac to a networked Windows-based PC to run Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you are able to run Windows applications directly. Progent's Mac technology support experts can assist your organization to manage these products for running Windows programs on your Macs and can also assist you to assess and install other products for Microsoft Windows platform simulation.

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  • Microsoft Dynamics GP Setup and Support
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    Dynamics GP/Great Plains allows you to expand and control your business better by delivering easy access to strategic data and a rapid return on investment. Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the reach of your company, manage your financials, automate financial operations, standardize processes across your business, refine inventory control, enhance order accuracy, grow sales and minimize lead-time, and maximize cash flow. Progent can help you configure and maintain a reliable, safe server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains support professionals to help you reap the full benefits of your Microsoft Dynamics GP/Great Plains software.

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    24/7/365 SMS Migration On-site Technical Support

    Progentís Microsoft certified experts offer small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software rapidly and automatically to specified workers, reduce software expense and stay compliant by understanding usage profiles, enhance Windows protection by increasing your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the administrative capabilities built into Windows. Progentís SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset tracking management including program and hardware inventory.

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    Top Ranked Aironet 802.11ac AP Support

    Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide online or onsite integration and debugging support to help you to design, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique office design, construction, and anticipated workloads.

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  • Support Services Microsoft Exchange Cluster
    Redundant Internet Online Technical Support

    Progentís fault tolerant system experts offer non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice access, high-availability Internet architecture design, non-stop data center services, and other fault-tolerant networking consulting to show your organization configure a 24x7 environment for strategic applications. Progent has the knowledge and experience to design affordable, fault-tolerant systems by utilizing the expanding suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progentís Microsoft and Cisco certified consultants can help you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient network load balancing.

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  • Technical Support Exchange Server 2010 Immediate Exchange 2010 Migration Engineer
  • Technology Professional XenApp Application Virtualization Windows Application Management Services

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    MS CRM IT Consultants

    Microsoft CRM helps small companies nurture positive customer relationships. Built-in Sales and Customer Service modules enable in-house staff to share data to help improve sales success and offer consistent, efficient customer service. Progent can configure the optimal network infrastructure, including mobile wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support data.

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  • Dynamics GP Report Writer Engineers
    Dynamics GP Refreshable Excel Reports Design

    Microsoft Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that let you track all operations, sales and spending, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you design reports that let you analyze your business more completely, converting uncooked data into valuable management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business application development and web commerce solutions that integrate seamlessly with Dynamics GP.

  • Top Meraki MR34 Access Point Support Outsourcing Meraki Wi-Fi 6 AP Configuration
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    IT Consultants Catalyst 9100 Series AP Management

    Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants offer affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.

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  • VMware Cross vCenter NSX Specialist 24 Hour VMware NSX Virtualized Networks Professionals

  • Remote Support Services Microsoft Exchange 2016 Migration Planning
    Support Outsourcing Exchange 2016 Migration Planning

    Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; configuring HLB for fault-tolerant client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and configuring Outlook on the web.

  • VMware Live Migration Consultant Engineers VMware Server Virtualization
  • VPN Security Security Group Biggest Network Consulting Firewall and VPN
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  • Windows 2000 IT Consultant Microsoft Windows 2000 Remote Support Services
  • Windows 2003 Server Support and Integration Online Support Services Windows 2003 Server

  • SharePoint Server 2007 Technical Support
    Remote Troubleshooting SharePoint Server

    Progentís Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web-based technology for intelligently connecting people, groups and information. SharePoint Server provides a central location for your workers or clients to access, manage, distribute and manipulate relevant data, files, and applications and to communicate with other people. SharePoint enables faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the data theyíve created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help you to maintain your existing SharePoint solution or migrate to the current version of SharePoint.

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  • Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Consultants
    Wireless Site Survey Computer Consulting

    Progent's wireless site survey and predictive modeling assist you to design, deploy and debug a Wi-Fi network optimized for your facilities, providing you a WLAN that has the reception, performance, capacity, Quality of Service, security, and hand-off ability your business requires. Wi-Fi survey services from Progent include remote predictive modeling for planning a Wi-Fi LAN and onsite site survey services for confirming, optimizing, and troubleshooting an operational wireless network.

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  • iPhone Active Directory Consultants iPhone and Outlook integration Consulting

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