Expanding your at-home workforce may have a major effect on network infrastructure, security, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Norfolk organization to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Norfolk, Virginia companies to with any facet of creating a high-performing work-from-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from leading vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent can assist you to maintain your existing conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with features such as video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help you to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Norfolk, Virginia company, call 1-800-993-9400 or visit Contact Progent.

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  • 24-Hour System Center 2016 and Intune Configuration
    System Center 2016 and VMware Integration Help and Support

    Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager and in addition have fast access to Progentís Microsoft Certified IT support experts. With Progent's affordably priced network service packages, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager to provide small business networks enterprise-class availability, protection, and productivity.

  • Windows Server 2008 Hyper-VI Remote Technical Support Windows Server 2008 Hyper-VI On-site Support
  • Windows Server 2012 R2 Clustering Technical Consultant Windows Server 2012R2 Storage Spaces Computer Consultant
  • Windows Server 2016 Stretch Clusters Information Technology Consulting Windows Server 2016 PowerShell Consultants
  • Windows and Linux Configuration 24/7 Windows, Linux, UNIX, Solaris Technical Consultant
  • iPad and iCloud IT Consultants Open Now OS X RAID Remote Consulting

  • macOS Remote Consultant Services
    OS X Network Consulting Firms

    Progent offers nationwide remote phone support and consulting services for companies that run Apple Mac OS X networks or whose information systems include a mix of Apple macOS and OS X with Microsoft technology. Progent's engineers offer Mac users a variety of services including desktop support, migration to the latest version of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone and Apple iPad integration and management, or moving to iCloud. Remote IT help provides optimum return for your IT budget by preserving user efficiency and limiting the time charged for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your site. In most of situations your IT problems can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security specialists to assist with the toughest network problems.

  • iPhone 5 Professionals 24 Hour Professional iPad 3
  • wireless VoIP phones and Meraki APs Remote Support wireless VoIP phones and Meraki APs Remote Support Services

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